Verification Analyst

Requisition and Specialist Recruiter Details

REQ  136467  -  Poppie Molotshwa

Closing Date  -  25 October 2024

Location and Cluster

Total Business Banking and Retail - RBB Operations - MFC

Menlyn, Pretoria, Gauteng

Career Stream

Forensics

Leadership Pipeline

Manage Self: Operational

Officer Validations

Job Purpose

To investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.

Job Duties

Volumes

• Ensure effective and accurate assessment of validations done. Produce quality and accurate podiums to the market. Provide correct and accurate assessment the first-time round. Monitor workflow volumes, adjust work speed accordingly whilst still minimising the risk to the bank to avoid bottlenecks.

Quality

• Ensure the processes are followed in detail and adhere to policy and procedures. Maintain low error rate to minimise the risk to the bank.

Fraud prevention and transfers

• Prevent fraud from being transferred onto the MFC book. Detect and prevent fraudulent accounts from being on boarded at application stage.

Times

• Keep within set turn-around-times and reduce reworks. Effectively manage unsuccessful validations and validation failures.

Job Responsibilities

• Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situations
• Build relationships with internal stakeholders by contributing to structured information sharing meetings
• Identify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Grow the Nedfleet book in line with budgets by building and maintaining client relationships
• Source new business by presenting Nedfleet product opportunities to corporate clients
• Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget
• Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
• Ensure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategy
• Ensure business relations with regulators by complying to relevant legislation.
• Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

Minimum Experience Level

• 1 year appointed as a New Business Officer in the Vehicle Asset Finance industry a must

Requirements

• Matric
• Preferable 3-year tertiary qualification in Banking or Finance field

Technical / Professional Knowledge

Behavioural Competencies