QA Specialist - London

Job Purpose

To provide independent quality assurance and continuous improvement framework, structures, and processes of NCIB client onboarding and operations to ensure compliance to the regulatory and internal governance requirements.

Job Responsibilities

Quality assurance to be conducted for all New-to-Bank and Reviews of existing shared clients and change in circumstance in accordance with FICAA and Nedbank internal standards.
Provide prompt quality assurance advice to the client on-boarding teams.
Managing the Quality Assurance mailbox.
Ensure that all NCIB Clients are compliant in terms of the FICA Act requirements for FICAA /KYC,FATCA/CRS and POPIA.
Execute assurance assignments and ad hoc requests in accordance with the assurance plan and relevant policies, procedures, quality standards and detection of fraud.
Send all recommendations and problematic business process deviations or negative findings to the Operational FICA Client On-boarding manager for follow up which could include changing of current prescribed process.
Build and maintain collaborative relationships and ensure smooth flow of work and alignment of audit requirements as set by Nedbank.
Conduct routine audit on all business processes and controls to ascertain adherence to set process and controls by using relevant methodology as specified by business.
Understand current business processes and the identification of gaps in risk and controls of business processes.
Build trusting relationships by ensuring input provided is well thought through, aligned to methodology, takes into account practicality, addresses business needs, following a consistent approach based on the same logic and by taking into account external variables.

Essential Qualifications - NQF Level

Preferred Qualification

Advanced Diploma / Bachelor's Degree, LLB and/or Internal Auditing Qualification and or Certificate in Compliance, AML

Minimum Experience Level

Must have 3 years’ work experience in general banking with at least 2 years in Compliance/ FICA/AML.

Technical / Professional Knowledge

Behavioural Competencies