Manager: Transactional Investigations

Requisition Details & Talent Acquisition Consultant

REQ 142730 Thembi Mtshali

Location: Johannesburg

Closing Date: 7 November 2025

Job Family

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

To manage and lead a team of investigators and specialists to deliver forensic and fraud risk services to mitigate fraud and reputational risk; criminal liability and to ensure regulatory compliance.

Job Responsibilities

•    Build and maintain relationships with key stakeholders through regular engagements.
•    Ensure increased awareness of the impact of fraud and regulatory risks by sharing information, knowledge and collaborating across teams within Group Financial Crime and Forensic Services (GFCFS) and other stakeholders.
•    Manage and deliver on stakeholder expectations.
•    Ensure services delivered to requirement.
•    Ensure allocation is prioritised, sufficient resources allocated and clear accountability, direction and guidance provided.
•    Manage investigations by monitoring cases allocated to investigators, including performance.
•    Ensure suspicious transactions are reported within required timelines.
•    Enable successful arrest and/or prosecution by the SAPS by ensuring affidavits submitted to the South African Police Services (SAPS) are accurate and meet the required quality standards. (where applicable)
•    Vet completed investigation reports.
•    Manage the "close-out" process of investigations.
•    Ensure transformational targets are met.
•    Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy and CSI.
•    Address issues raised in culture surveys to improve results.
•    Deliver a worldclass service through client service culture.
•    Achieve operational excellence.
•    Add value to the business by generating innovative ideas.
•    Manage performance of team members by implementing performance agreements and ensuring a clear vision.
•    Mentor and coach staff on identified performance gaps.
•    Ensure that Business Unit stays abreast in field of expertise and deliver on the expectations from stakeholders.
•    Motivate team members to perform and contribute to the success of the business by creating an environment of teamwork and participation in decision making processes.
•    Ensure an environment for optimal performance.
•    Maintain a high performing team by identifying talent pool through career conversations and developing talent retention programmes.
•    Embrace the Nedbank vision and values by leading by example.
•    Provide input into GFCFS  strategy and annual business plans.
•    Ensure that planned projects and deliverables for the year are achieved within planned budget.
•    Ensure agreed targets are met and that hours are accounted for and billed as per transfer pricing agreement with stakeholders.

Essential Qualifications - NQF Level

Preferred Qualification

•    Institute of Commercial Forensic Practitioners (ICFP), Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Fraud Examiners (ACFE) - preferred, not essential

Preferred Certifications

Institute of Commercial Forensic Practitioners (ICFP), Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Fraud Examiners (ACFE) - preferred, not essential 

Minimum Experience Level

• 5 - 8 years experience in banking and/or financial institution and/or forensic and/or other investigations and/or legal environment and more than 3 years experience in managing a team.

Technical / Professional Knowledge

•    Business administration and management
•    Employee engagement methodologies
•    Fraud investigation methodology
•    Governance, Risk and Controls
•    Legal Risk and practice management
•    Relevant regulatory knowledge
•    Service level agreements
•    Management information and reporting principles, tools and mechanisms
•    Organisational behaviour theory
•    Resource allocation principles

Behavioural Competencies

Disclaimer

Preference Recruiting Team at +27 860 555 566will be given to candidates from the underrepresented groups

Please contact the Nedbank.