Head: Social Impact and Reporting

Requisition Details & Talent Acquisition Contact

REQ 138302 - Busi Radebe

Job Post End Date: 07 March 2025

Job Family

Marketing, Communication and Research

Career Stream

Public Affairs

Leadership Pipeline

Manage Function (MF)

Job Purpose

To lead the strategic direction, measurement, analysis, and reporting of the social impact generated by Nedbank's projects and programs. To quantify the social, environmental, and economic value created, ensuring that the organisation can make data-driven decisions to enhance its social initiatives and demonstrate value to stakeholders. Ensure alignment of the social impact measurement with the Nedbank's strategic goals and transparency and accountability in reporting.
 

Job Responsibilities

• Develop and implement the strategic vision for social impact measurement and reporting within the organization by providing strategic direction 
• Lead the creation of policies and frameworks that support effective social impact measurement and reporting in-line with the Group strategy 
• Engage with senior leadership, board members, and key stakeholders to align social impact strategies with Nedbank's goals to ensure effective reporting 
• Create and implement strategies to gather relevant social impact data from various sources, including surveys, interviews, and secondary data for effective and accurate reporting 
• Oversee the maintenance and management of databases to ensure accurate and up-to-date information, enabling efficient data retrieval and analysis.
• Ensure the accuracy, completeness, and reliability of data through regular audits and validation processes for accurate and transparent reports 
• Lead detailed SROI analyses to evaluate the social, environmental, and economic outcomes of projects, using established frameworks and methodologies.
•  Provide a clear understanding of the value generated relative to the investment made by  calculating the cost-benefit ratio of social initiatives
• Conduct scenario analyses to assess the potential impact of different strategies and interventions.
• Create comprehensive reports that present social impact findings in a clear and accessible manner, tailored to different audiences, including funders, partners, and internal teams.
• Develop engaging presentations to communicate key findings and insights, using visual aids and storytelling techniques to enhance understanding.
• Document methodologies, assumptions, and calculations used in SROI analyses to ensure transparency and reproducibility.
• Ensure adherence to key ESG policies through developing and advising on integrating of best practices 
• Oversee the systematic collection of ESG data and metrics throughout the Enterprise wide with a goal to drive success against goals and measure effectiveness of ESG programs 
• Collaborate with senior management to integrate SROI findings into strategic planning and decision-making processes, ensuring that social impact considerations are embedded in organizational strategies.
• Offer evidence-based recommendations to improve social impact, based on analysis and insights derived from SROI studies.
• Contribute to the development of policies and frameworks that support effective social impact measurement and reporting.
• Keep abreast of the latest trends and best practices in social impact measurement and SROI, ensuring that the organization remains at the forefront of the field.
• Continuously improve data collection, analysis, and reporting processes, leveraging new technologies and methodologies to enhance efficiency and accuracy.
• Explore innovative approaches to social impact measurement, including the use of advanced analytics, machine learning, and other emerging technologies.
• Ensure that SROI analyses are integrated with other reporting tools and frameworks used by the organisation,  
• Develop and customize reporting tools to meet the specific needs of the organization and its stakeholders.
• Provide training and support to staff and partners on the use of various reporting tools, ensuring consistency and accuracy in reporting.
• Manage team effectively and efficiently across the HR value chain, including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management

People Specification

Essential Qualifications - NQF Level

Preferred Qualification

Advanced degrees or certifications in impact measurement, social impact assessment

Minimum Experience Level

6 - 7 years
Public Affairs 

Technical / Professional Knowledge

Behavioural Competencies