Forensic Investigator (MFC)

Requisition Details & Talent Acquisition Contact

REQ:139094

Talent Acquisition Contact: Lerato Sithole

Location: 135 Rivonia Road, Nedbank Head Office, Sandton

Closing Date: 12 May 2025

Job Family

Career Stream

Leadership Pipeline

Job Purpose

To conduct fraud investigations on MFC accounts by following forensic and relevant methodologies to mitigate fraud, reputational risk and criminal liability and ensure regulatory requirements in Nedbank, including subsidiaries are met.

Job Responsibilities

• Build, manage and maintain stakeholder relationships through face-to-face interaction and networking and ensure close co-operation and exchange of information.
• Ensure stakeholder needs and expectations are met and keep stakeholders updated on progress of requests for analytical and forensic support.
• Attend industry and professional forums, sharing best practice, creating synergies and collaborative professional relationships.
• Alert and liaise with relevant investigation units and/or product owners through formal interaction.
• Alert and/or liaise with other banks or relevant institutions regarding possible fraudulent activities and events.
• Timeous case reporting to all relevant authorities. 
• Improve personal capability and stay abreast of crime trends and developments in field of expertise. 
• Ensure all personal development plan activities are completed within specified timeframe and as per agreement with management.
• Share knowledge of criminal and/or unethical trends and modus operandi with team and stakeholders during formal and informal interaction.
• Participate in Nedbank culture building initiatives and corporate social responsibility initiatives for the achievement of key business strategies.
• Monitoring of portfolio to ensure the agreed turnaround times for completing fraud investigations are met.
• Assist clients and respond to all client requests or queries within specified turnaround time.
• Utilise and access various resources to conduct investigations and/or ad hoc requests to report fraudulent and/or inappropriate activities.
• Collaborate with external vendors to trace clients and uplift vehicles. 
• Follow interviewing processes and relevant investigation methodologies, update processes and where relevant, escalate to chief risk officer and relevant stakeholders.
• Analyse information and conduct root cause analysis, draft quality reports and recommend potential solutions, identify gaps in processes and/or raise awareness of modus operandi to business. 
• Ensure accurate presentation of evidence. 

Essential Qualifications - NQF Level

Preferred Qualification

Diploma: Criminal Justice and Forensic Auditing

Minimum Experience Level

• Minimum 3 years' experience in banking environment and/or conducting investigations

Technical/ Professional Knowledge

• Ethics and Fraud
• Fraud investigation methodology
• Governance, Risk and Controls
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Relevant regulatory, compliance and risk legislation 

Behavioural Competencies

• Communication
• Continuous learning
• Decision making
• Initiating action
• Innovation
• Managing work
• Quality orientation  

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566