Credit Administrator
Johannesburg, ZA
Job Purpose
To ensure compliance to Nedbanks policies and procedures by facilitating acceptable credit risk decision making in order to fulfil management's regulatory and compliance reporting.
Job Responsibilities
- Monitor account excesses by analysing the account to identify the cause of the excess and rectify the excess on the account to mitigate financial loss.
- Implementation of business plans and initiatives by using the project management planning and implementation methodologies.
- Ensure business benefits are realised and project goals are accomplished in line with business objectives.
- To ensure internal and external stakeholder satisfaction by providing accurate information and credit administrative support service/advice/solutions delivered to stakeholders.
- Maintain high levels of quality and service delivery by including solutions that contribute to stakeholder satisfaction.
- Provide quality feedback by giving accurate Management Information Systems(MIS) to management.
- Minimise risk to the bank by adhering to relevant policies and procedures.
- Maximise the effectiveness and efficiency for specified areas in Information Management and Credit Administration departments by meeting targeted operational standards.
- Ensure that resources are used with respect and value making sure that operational excellence requirements/ targets/ standards driven by operational, technical, system and process efficiencies are maintained.
- Derive realisable, measurable business value by continually improving the area of operation.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals by actively participating and sharing knowledge with the team.
- Create and manage own career through guidance and support of management, department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of business strategy by engaging in training/awareness on digital forensic examination to external parties on pro bono basis.
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
NQF 5 Certificate in Banking or Finance Bachelor of Commerce: Accounting and or Economics
Minimum Experience Level
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Nedbank policies and procedures
- Nedbank vision and strategy
- Relevant regulatory knowledge
- Business writing skills
- Nedbank culture
- Nedbank culture and values
- Relevant Nedbank Human Resources policies and practices
Behavioural Competencies
- Continuous Learning
- Collaborating
- Decision Making
- Initiating Action
- Stress Tolerance
- Managing Work
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Please contact the Nedbank Recruiting Team at +27 860 555 566