Head: Human Resources

Location

Corner 3rd Street and Jason Moyo, Old Mutual Centre, Harare

Closing Date

23 July 2025

Job Family

Human Resources

Career Stream

HR Generalist

Leadership Pipeline

Manage Function

Job Purpose

To lead the Nedbank Zimbabwe Limited (“NZL” or “Bank”) Human Resources (“HR”) strategy and manage the HR team effectively in order to deliver on HR strategic plans that enable business strategic objectives; thereby ensuring sustainable human capital and business transformation.

Job Responsibilities

•    Ensure implementation of appropriate performance management processes throughout the Bank to instill a high-performance culture.
•    Tracking key metrics related to employee performance, engagement, and retention to identify trends and inform decision-making.
•    Develop and implement strategies for attracting, recruiting, onboarding and retaining talent.
•    Manage talent through learning and development, reward and recognition, succession and retention.
•    Manage performance by implementing performance agreements, ensuring a clear vision, providing regular feedback on performance and recognising and rewarding achievement.
•    Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes.
•    Facilitate a learning culture in the Bank by encouraging staff to take accountability for their own career development.
•    Take fully responsibility for the culture transformation of the bank
•    Manage and ensure a payroll function that is world-class overseeing the accurate and timely processing of payroll, ensuring compliance with policies and regulations, and leading the payroll team to enhance efficiency and effectiveness
•    Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members, ensuring mentoring, coaching and day to day activities.
•    Identify and address organisational needs to improve efficiency and effectiveness
•    Contribute to a culture conducive to the achievement of transformation goals and support business strategies.
•    Addressing employee concerns, resolving conflicts and ensuring a fair and equitable workplace environment.
•    Ensure gender balance through recruitment and retention practices. 
•    Manage and ensure that HR reporting is accurate, meets the needs of recipients and is delivered on time and to a high quality standard.
•    Manage and ensure adherence to budget by monitoring expenses.
•    Ensure the delivery of key HR projects
•    Ensure forecasted staff requirements are documented, actioned accordingly and costed by managing head count associated costs.
•    Manage and identify key people, operational and business risks by assessing risk areas against legislation, policies and procedures.
•    Ensure awareness, compliance and implementation of all legislative and compliance issues.

Preferred Qualification

A degree in Human Resources Management / Psychology/ Business Administration or a related field

A related Masters degree or MBA will be an added advantage.

Preferred Certifications

Certification in HR / People Effectiveness or related field

Minimum Experience Level

At least 10 years working experience in Human Resources / People Effectiveness / Workforce Planning, 4 of which must be in a leadership position.

Technical / Professional Knowledge

Behavioural Competencies