Senior Clerk: Legal Collections

2 x Senior Clerk: Legal Collections (C2)

Closing Date: 29 August 2025

Job Purpose

To collect on the Legal Portfolio of the Bank, whilst maintaining extensive contact with stakeholders, attorneys, debtors, responsible relatives/parties, and a variety of public and private agencies to obtain information on debtors' financial positions and follow instructions on processes for recovery of outstanding debts.   

Key Responsibilities

• Project management of the attorney portfolio(s) assigned to monitor and track the legal collection process in order to prevent long overdue collections and possible losses, which the bank may suffer, by ensuring that the strategic collection methodology and processes is implemented and adhered to.    
• Preparing correspondence and documentation for the institution of Legal Proceedings. 
• Ensuring that proper controls are exercised over Security documents. 
• General correspondence with the attorney portfolio teams and the debtors to ensure all instructions and requests are timeously actioned and the collection processes are regularly followed-up, with corrective measure being taken if any deviation of the collection process is evident.  
• Receive repayment / settlement offers in line with the agreed strategic collections methodology from debtors and document and process these accordingly.  
• Ensure adherence according to the Statutory Legislation and Group requirements.              
• Maintain debtors’ account records, including contacts, correspondence, payments, documents, and legal actions initiated and prepare reconciliations as and when required. 
• Inform management timely of significant changes in debtors, legal proceeding status, deviations of repayment / settlement agreements terms and conditions or any adverse changes to risk profiles. 
• Compile / provide regular and reliable data for Management Information purposes. 
• Maintain and assist with general office administration. 
• Relieving colleagues in the department when required. 
• Perform any other duty within skills sphere and level when requested. 

Abilities Requirements: 

• Exercise resourcefulness in gathering needed information from a variety of sources. 
• Ability to evaluate information and propose action within prescribed guidelines. 
• Ability to compile correspondence and maintain data effectively.  
• Ability to disseminate, analyze and reconcile information and systems data. 
• Precision and accuracy orientated. 
• Sound knowledge of security documentation in particular those applicable to Asset Based Finance, Residential Home Loan transactions and complex collateral structures. 
• Good telephone etiquette. 
• Good understanding of Collection techniques / skills. 
• Should have sound computer knowledge (Microsoft, Word & Excel etc.). 
• Must be able to work under pressure and handle large volumes. 
• Must be willing to work overtime.   
• Good communication and interpersonal skills. 
• Sound English language skills (both verbal as well as written). 
• Alternative language skills will be an added advantage.  

Educational and Experience Requirements

• Diploma / Degree in Credit Management, Paralegal qualification / Business Management / Legal Collections.
• The applicant must have at least (1 - 3) years’ experience in credit collection and recovery of which 1 year should preferably have been in a banking / financial environment.  
• Should have a basic understanding of credit principles and security documentation, and the concepts and differences between secured and unsecured debts.
• Should have a general knowledge of Estates and Liquidations.

HOW TO APPLY:

• Interested candidates should forward their updated Curriculum Vitae (CV) and cover letter.

https://jobs.nedbank.co.za/search/?createNewAlert=false&q=&locationsearch=namibia

Closing date: 29 August 2025

• Please note that only shortlisted candidates will be contacted.

APPLICATIONS MUST BE ADDRESSED TO:

 Human Capital

 Disclaimer

(Affirmative Action Candidates are encouraged to apply)