Relationship Manager - Business Banking

2x Relationship Managers (D2) - Business Banking

Closing Date: 23 October 2024

Job Family

Sales And Services

Career Stream

Client Service

Job Purpose

The emphasis of this position will be on the acquisition of new customers for the Bank to grow the asset and liabilities book, the provision of superior service levels, and development of new opportunities within an existing portfolio of clients through the marketing of the Bank’s products and services in a competitive Business Banking environment.

Job Responsibilities

• Maintaining and growing an existing Business Banking client portfolio.

• Marketing bank’s products and services to existing as well as prospective clients.

• Effective management of credit risk.

• Meeting agreed upon sales targets.

• Providing superior client services and enhancing the bank’s relationship banking concept.

• Align interest of internal and external stakeholders.

• Build and maintain relationships with relevant stakeholders.

Essential Abilities

• Extensive and sound experience in all aspects of sales and banking with particular emphasis on relationship management.

• A sound financial and credit analysis background.

• Excellent analytical and negotiation skills and be able to converse with a wide audience.

• Must have a high degree of self-confidence and a pleasant personality.

• Customer service driven.

• Must be a self-starter.

• Good problem-solving skills.

Education and Experience Requirements

• An applicable Degree in banking/credit management and/or applicable tertiary qualification will be a pre-requisite.

• Minimum of 5 years general banking experience of which at least three years in a relationship management position.

• Extensive experience in all aspects of banking with particular emphasis on relationship management.

• Computer literate (MS Word, MS Excel and MS PowerPoint).

• Sound knowledge of financial statements and analysis thereof.

• Completed basic credit courses, and/or one year credit experience.

• Namibian citizenship.

• Valid driver’s license.

Essential Certifications

Technical / Professional Knowledge

Behavioural Competencies