SME Manager: Swakopmund

SME Manager: Swakopmund

Requisition Number: 138897

Location Namibia: Swakopmund

Closing Date: 18 April 2025

Job Purpose

The SME Manger is responsible for managing relationships with Small and Medium sized enterprises (SMEs) by providing tailored financial solutions to support their growth and sustainability. The role involves business development, Credit assessment, risk management, and advisory services to help SMEs access funding, manage cash flow, and expand their operations

Job Responsibilities

• Build and maintain strong relationships with SME clients, understand their needs and challenges
• Collaborate with internal teams to drive SME focused marketing and business development efforts
• Cross sell banking products such as loans, credit facilities, treasury services and digital solutions
• Serve as the primary point of contact for SME customers, ensuring excellent customer delivery
• Provide financial advisory services to help businesses manage cash flow, investments and credit effectively
• Keep clients informed of progress regarding their applications, queries and requests
• Position of client's financial product requests for approval in line with process and procedure
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development
• Stay updated on SME industry trends, economic changes, and competitor activities
• Ensure adherence to banking regulations, internal policies, and risk management guidelines

Abilities Requirements

• Financial Acumen: Strong understanding of SME Financial needs, credit assessment and risk analysis
• Business Development: Ability to identify and onboard new SME Clients while growing the existing relationship
• Credit and Risk Assessment: Proficiency in evaluating financial statements, assessing creditworthiness, and structuring loans
• Relationship Management: Excellent interpersonal skills to build and maintain long term relationships with SME clients
• Negotiations and Sales Skills: Ability to pitch banking products and services effectively to SMEs
• Regulatory Knowledge: Familiar with Banking regulations, SME financing guidelines, ad industry compliance standards

Preferred Qualification

Diploma/ Degree Business Administration

Qualification (Accounting, Finance, Banking, Business)

Experience Level

• Proven experience in Retail Banking, SME Banking or Business Banking
• Experience in credit analysis, lending, or financial advisory for SMEs
• Strong track record in business development and client relationship management
• Tech-Savviness: Knowledge of digital banking tools, financial software, and SME- fintech solutions
• Strong analytical, problem -solving and decision-making skills
• Ability to work in a fast paced and target driven environment
• A proactive and customer focused mindset

Technical / Professional Knowledge

Behavioural Competencies

Disclaimer

(Affirmative Action Candidates are encouraged to apply)