BDO (Cashbuild Queenstown Central 2)

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Location: Queenstown, ZA

Company: Nedbank


Nedbank Recruiting

Closing Date

23 February 2017

Career Stream


FAIS Affected

FAIS Affected - Yes

Job Purpose

To market, sell, and cross-sell Nedbank products to meet the needs of Retail and Small Business Services clients, to retain and grow client base, to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.

Job Responsibilities

  • Managed Transformation and Change

    Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc)


  • Managed Self

    Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.


  • Initiated Stakeholder Relationships

    Meet client needs by conducting needs analysis with clients according to Nedbank procedures.


  • Improved Business Results

    Meet targets by selling Nedbank products in identified communities according to policies and procedures. Improve performance by identifying sales opportunities through community involvement.


  • Assist with Internal Processes

    Monitor activities by reviewing action plans and taking corrective action to meet departmental targets. Create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.  

Job Outputs

  • Managed Transformation and Change
  • Managed Self
  • Achieved Financial Objectives
  • Managed Client Relationship
  • Adhered to Internal Processes

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Sales or Marketing Certificate or Bcomm Marketing, FAIS Qualification, Regulatory  Exaministion 1

Type of Exposure

  • Working with a group to identify alternative solutions to a problem
  • Capturing data
  • Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
  • Checking accuracy of reports and rec
  • Managing conflict situations
  • Communicating internally
  • Sharing information in different ways to increase stakeholders understanding
  • Drafting reports
  • Comparing two or more sets of information
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
  • Managing customer expectations
  • Tracking cost against a budget
  • Interacting with diverse people
  • Interacting with external clients
  • Working in a fast-paced and changing environment
  • Working in a team
  • Working with spread sheets

Minimum Experience Level

3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking knowledge
  • Banking procedures
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance, Risk and Controls
  • Microsoft Office
  • Nedbank culture and values
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge

Behavioural Competencies

  • High-Impact Communication
  • Planning and Organizing
  • Sales Disposition
  • Sustaining Customer Satisfaction
  • Managing Work (includes Time Management)
  • Expanding and Advancing Opportunities
  • Sales Opportunity Analysis


Please contact the Nedbank Recruiting Team at +27 860 555 566

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