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Nedbank Recruiting

Requisition No & Talent Acquisition Contact


105301 - Mandlakazi Gumede



Location: Eastern Cape: Port Elizabeth, East London and Mthatha

Job Family
Sales And Services
Career Stream
Relationship Management
Leadership Pipeline
Manage Self: Professional
Job Purpose
  • To develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding client’s strategic growth path to proactively develop solutions in collaboration with the SME’s across the Bank to meet the needs of the client.
  • Originate and identify opportunities, to cross sell for Business Bank and the broader Bank Group in line with strategic objectives of the Bank.
Job Responsibilities
  • Originate and identify value business clients
  • Source new business in adherence with coverage disciplines, i.e. Opportunity Tracker
  • Plan and outline strategic objective for the portfolio
  • Management of client portfolio
  • Manage opportunity tracking tool
  • Achieve net profit growth for business
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets. 
  • Maximise Business Portfolio by cross selling opportunities and strengthen client relationship 
  • Provide accurate and reliable sales and service statistics.
  • Manage own development to increase own competencies 
  • Communicate client interactions and feedback to stakeholders with regards to client developments through call reports and face-to-face discussions
  • Initiate client scoping to gain client insights
  • Coordinate the creation of innovative solutions for specific product areas based on client feedback
  • Proactively manage credit facilities to ensure adequate limits are in place
  • Managed working capital on behalf of client, and escalated unresolved client issues
  • Manage complex relationships within support areas to ensure best outcome for both the client and the bank
  • Effective internal and external stakeholder relationship management
  • Initiate meeting with stakeholders, particularly, product specialists to track progress, manage expectations and ensure customers’ needs are met and exceeded
  • Matric
  • BCom Accounting / BCom Economics / Financial Management Degree / Financial Data Science Degree / CA / CFA / CIMA
  • SAIPA or SAICA articles will be beneficial
Type of Exposure
  • Conducting root cause analysis
  • Analysing situations or data that requires an evaluation of multiple factors
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
  • Analysing and interpreting qualitative and quantitative data
  • Brainstorming ways of improving a product or situation
  • Challenging the status quo with a view to improving the environment or people's understanding
  • Conducting gap analysis
  • Coordinating and securing buy-in from internal stakeholders.
  • Comparing two or more sets of information
  • Providing professional advice/opinion
Minimum Experience Level
8 years experience in a sales or relationship management role in a banking environment.
Technical / Professional Knowledge
  • Banking procedures
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Cluster Specific Operational Knowledge
Behavioural Competencies
  • Becoming a Business Advisor
  • High-Impact Communication
  • Managing Work
  • Sales Disposition
  • Sales Negotiation
  • Qualifying Sales


Please contact the Nedbank Recruiting Team at +27 860 555 566

Apply now »