Sales Support Consultant - Oshakati Branch

Sales Support Consultant (B5) - Oshakati Branch

Closing Date: 25 April 2025

Internal candidates should apply via Careers on SAP.

(Affirmative Action Candidates are encouraged to apply)

Job Purpose

Providing operational support to the sales team including assisting with risk management of client portfolio. To provide information, guidance as well as answer client’s queries / requests and deliver superior client service and refer cross sell opportunities. To mitigate risk and contribute towards the achievement of Nedbank's strategic objectives.

Job Responsibilities

• Providing operational support to the sales team, including assistance with risk management of client portfolio.

• Attending to all routine and administration matters relevant to a portfolio of clients.

• Ensure that clients are kept up to date with bank related changes influencing them.

• Understand and able to market transactional product as well as identify cross-sell opportunities.

• Assist the sales team in the Acquisition of new customers.

• Marketing of the Bank’s products and services to existing as well as prospective clients.

• Deliver world class benchmarked customer service.

• Compilation and maintenance of action plans to increase banking sales.

• Meeting / exceed monthly set targets.

• Ad hoc duties

Education and Experience Requirements

• Grade 12 (25 points) original certified and a Diploma in Business/Banking related studies.

• The applicant must have Five (5) years banking experience with a strong knowledge of branch administration procedures.

• Code of Conduct

• Driver’s license will be an advantage.

• Applicant will be required to work on some Saturdays and be on standby to manage ATM Uptime

• Computer literate (MS Word, MS Excel and MS PowerPoint)

Technical / Professional Knowledge

• Customer service driven.

• Excellent managerial, communication and interpersonal skills are essential.

• Excellent administration skills.

• Good problem-solving Skills

• Ability to work under pressure, team oriented, flexible approach and interacting with diverse people

• Manage conflict situations

• Must be organized and highly professional.

• Ability to pay attention to details

• An excellent knowledge of the bank’s products and systems

Behavioural Competencies