Title:  Technology/Domain Specialist I

Job Purpose

To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibilities

• Operational Excellence
  • Manage and monitor daily backup operations using Commvault CommCell Console.
  • Troubleshoot and resolve backup incidents.
  • Perform root cause analysis and implement corrective actions.
  • Monitor storage capacity and optimize performance and scheduling.
• Tool Flexibility & Adaptability
  • Maintain readiness to transition to alternative backup platforms should the bank adopt new technologies.
  • Ensure documentation, processes, and integrations are adaptable to future tools.
  • Participate in tool evaluation and migration planning when required.
• Technical Leadership & Advisory
  • Provide expert guidance to stakeholders on technology and domain-related decisions.
  • Advise Engineering Leads and Divisional Executives on architecture, design, and integration.
  • Guide code design, branching, merging, and integration practices.
  • Conduct technology reviews and quality assurance of code and design.
  • Define, review, and enforce patterns, practices, and standards in technology application.
• Strategic Planning & Governance
  • Collaborate with domain architects and technical consultants on technology/domain roadmaps.
  • Develop and maintain detailed technical roadmaps aligned with enterprise architecture.
  • Plan and drive implementation of agreed technical roadmaps.
  • Ensure compliance with governance frameworks and regulatory requirements.
  • Evaluate and mitigate risks impacting technology or domain assets.
• Knowledge Management & Enablement
  • Conduct internal knowledge-sharing sessions and update the asset knowledge base.
  • Provide coaching, mentoring, and upskilling within the team and broader engineering stream.
  • Participate in special interest groups and conferences to stay current and share insights.
  • Conduct experimentation to test new ideas and validate technology applicability.
  • Support talent management practices and contribute to capability development.
• Business Alignment & Culture
  • Align technology initiatives with business strategy, objectives, and values.
  • Seek opportunities to improve business processes through agile thinking.
  • Participate in Nedbank culture-building initiatives and corporate responsibility efforts.
  • Stay abreast of developments in the field and pursue continuous personal growth.
  • Conduct self-development through mentoring others and being mentored

Essential Qualifications - NQF Level

Essential Certifications

• Commvault Certified Professional
• Commvault Certified Expert - CommCell Console

Minimum Experience Level

• Min 8 years IT Experience with in 4 years in Commvault Backup & Recovery
• Experience in Enterprise Data Protection & Storage Concepts

Technical / Professional Knowledge

• Primary Tools:
  • Commvault (Backup & Recovery)
• Infrastructure & Integration:
  • SAN/NAS storage systems
  • Windows Server and Linux environments
  • Virtualization platforms (e.g., VMware, Hyper-V)
• Monitoring & Reporting Tools:
  • Integration with enterprise monitoring & scheduling platforms (e.g., ServiceNow, Dynatrace, Control-M)