Systems Engineer Specialist

Location:

Johannesburg, ZA

Date: 8 Dec 2025

Reference: 143151

Job Classification

Systems Engineer Specialist(143151)

TA:Luthando Bower

Closing date: 19 December

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Professional

Job Purpose

To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
Stay abreast of developments in field of expertise, ensuring personal and professional growth
Understand and embrace the Nedbank vision and values, leading by example
Identify opportunities to improve or enhance processes, adding value to Nedbank
Ensure adherence to documented procedures by auditing service delivery functions
Ensure the correct and effective use of system hardware and software
Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures
Recommend solutions through the investigation of service problems
Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment
Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
Approve and recommend actions to be taken and identify those which merit action
Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed. Enable decision making and technical review
Ensure contingency during disaster recovery (DR)
Provide sustainable solutions per incident by conducting root cause and trend analysis
Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team
Maintain a broad knowledge of state of the art technology, equipment and or systems across domains
Meet the organisation's problem management needs through liaising with suitable vendors
Build sound professional relationships
Ensure understanding of client needs
Ensure accurate reporting to stakeholders
Provide advice to junior staff by participating in peer reviews and providing technical mentoring
Enable recommendations and planning for the tuning of system hardware and software
Monitor system efficiency against published SLAs
Recover cost by ensuring time are captured correctly and against correct project
Ensure end to end project delivery

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Minimum Experience Level

10 years plus exposure to IT environment with minimum of 8 years Systems Engineering.

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business terms and definitions
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Microsoft Office
Principles of financial management
Principles of project management
Relevant software and systems knowledge
Research methodology
Decision-making process
Business writing skills
Relevant regulatory, compliance and risk legislation
Cluster Specific Operational Knowledge
Information Technology concepts
System Development Life cycle(SDLC)
IT Risk and security principes
ITIL
Single Operating system
Application systems
Computer Hardware & Software
Specific technology of relevant to domain
System Enigeering Concepts
Domain specific utilities

Behavioural Competencies

Decision Making
Influencing
Innovation
Building partnerships
Compelling Communication
Driving for Results
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566