Systems Engineer Specialist

Job Classification

Systems Engineer Specialist - 141714

Closing date: 17 September 2025

Job Family

Career Stream

Leadership Pipeline

Job Purpose

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
• Stay abreast of developments in field of expertise, ensuring personal and professional growth
• Understand and embrace the Nedbank vision and values, leading by example
• Identify opportunities to improve or enhance processes, adding value to Nedbank. Ensure adherence to documented procedures by auditing service delivery functions
• Ensure the correct and effective use of system hardware and software
• Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures
• Recommend solutions through the investigation of service problems
• Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment
• Ensure documentation for relevant systems software product and operational documents are prepared and maintained
• Approve and recommend actions to be taken and identify those which merit action
• Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed
• Enable decision making and technical reviews
• Ensure contingency during disaster recovery (DR).Provide sustainable solutions per incident by conducting root cause and trend analysis
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team
• Maintain a broad knowledge of state of the art technology, equipment and or systems across domains
• Meet the organisation's problem management needs through liaising with suitable vendors
• Build sound professional relationships. Ensure understanding of client needs. Ensure accurate reporting to stakeholders
• Provide advice to junior staff by participating in peer reviews and providing technical mentoring
• Enable recommendations and planning for the tuning of system hardware and software
• Monitor system efficiency against published SLAs
• Recover cost by ensuring time are captured correctly and against correct project
• Ensure end to end project delivery

Essential Qualifications - NQF Level

Minimum Experience Level

10 years plus exposure to IT environment with minimum of 5 years Systems Engineering.

Technical / Professional Knowledge

Behavioural Competencies