Systems Engineer Specialist

Requisition Details & Talent Acquisition Consultant

REQ: 134434 and Keabetswe Modise

Work location

Hybrid – onsite Mon, Tue and Wed in line with the requirements as they arise.
MUST BE JHB Based

Job Family

Career Stream

IT Operations

Leadership Pipeline

Job Purpose

To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Identify opportunities to improve or enhance processes, adding value to Nedbank.
• Ensure adherence to documented procedures by auditing service delivery functions.
• Ensure the correct and effective use of system hardware and software.
• Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures. Recommend solutions through the investigation of service problems.
• Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment.
• Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
• Approve and recommend actions to be taken and identify those which merit action.
• Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed.
• Enable decision making and technical reviews.
• Ensure contingency during disaster recovery (DR).
• Provide sustainable solutions per incident by conducting root cause and trend analysis.
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team. Maintain a broad knowledge of state of the art technology, equipment and or systems across domains.
• Meet the organisation's problem management needs through liaising with suitable vendors.
• Build sound professional relationships.
• Ensure understanding of client needs.
• Ensure accurate reporting to stakeholders.
• Provide advice to junior staff by participating in peer reviews and providing technical mentoring.
• Enable recommendations and planning for the tuning of system hardware and software.
• Monitor system efficiency against published SLAs.
• Recover cost by ensuring time are captured correctly and against correct project.
• Ensure end to end project delivery.

Essential Qualifications - NQF Level

Additional nice to have

• Business writing skills /comms/ meeting ethics/ minutes

Minimum Experience Level

• 10 years plus exposure to IT environment with minimum of 8 years Systems Engineering.
• Non-negotiable skillset and experience - Administering Linux or Unix, RedHat, Suse Linux,Devian, Ubuntu, AIX, SCO,HP/UX.
• Between 3-5 years' experience working on Linux.

Preferable to have exposure to

• Red hat Linux
• VMware
• Azure
• AWS
• Chef
• Satellite
• ZVM Systems

Technical / Professional Knowledge

Behavioural Competencies