Senior Product Manager

Location:

Johannesburg, ZA

Date: 10 Apr 2026

Reference: 145551

Job Requisition Details

REQ#145551

Location: Johannesburg, South Africa

Closing Date: 21 April 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Project, Process and Product

Department

BCB PDI - Acceptance

Leadership Pipeline

Manage of Managers

FAIS Affected

Job Purpose

To manage product Innovation (Development; Maintenance and Governance; Non Interest Revenue (NIR)) in order to achieve Nedbank Home Loans strategic objectives.

Why Join Our Team

Join Nedbank’s Personal Direct Interface – Acceptance team and play a critical role in shaping the future of Home Loans product innovation and non‑interest revenue growth. As a Senior Product Manager, you’ll lead complex product portfolios end‑to‑end — from strategy and governance to optimisation and innovation — while influencing senior stakeholders and managing managers in a highly regulated, Agile environment. This role offers the opportunity to drive meaningful impact at scale, embed world‑class client experiences, and contribute to Nedbank’s transformation agenda, while working within a collaborative, forward‑thinking culture that values innovation, accountability and continuous improvement.

Job Responsibilities

Build and maintain effective working relationships.
Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
Ensure clients' expectations are met to the required standards.
Audit staff performance in line with client and operational standards.
Ensure efficient work ethic and achievement of Business Unit strategies and goals.
Draft and present monthly business reports to stakeholders.
Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Develop and implement action plans to address issues raised in culture surveys.
Create a client service culture. Support implementation of business optimization improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.
Identify and drive development and implementation of solutions.
Conduct on-the-job training, counselling and coaching.
Identify staff performance gaps from assessment evaluations and analyze performance data.
Adhere to the terms and conditions of employment.
Ensure service level agreements are achieved and maintained.
Maintain and update QA policies and procedures.
Enhance policies and procedures by reviewing and recommending submissions to the business.
Support decision making by gathering and analyzing information from different sources.

Technical Skills Required

Product ownership and product management
Critical thinking
Problem solving
Prioritisation
SAFE Agile
Business cases

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Minimum:

Bachelor’s Degree / Advanced Diploma (NQF Level 7) in:
- Business Management
- Finance
- Information Systems
- Economics
- Product or Project Management

Highly Advantageous / Ideal:

Postgraduate Diploma (NQF Level 8) or equivalent in:
- Product Management
- Business Administration
- Finance
- Strategic Management
SAFe, Agile Product Management, or equivalent certification

Minimum Experience Level

Minimum 5 years in:

Senior Product Management roles
Full product lifecycle ownership (strategy, build, governance, optimisation)

Proven experience managing managers or senior professionals, including:

Performance management
Coaching and capability building
Delivery against strategic and transformation targets

Strong exposure to:

SAFe / Agile delivery environments
Business case development and NIR optimisation
Risk, governance and regulatory adherence
Stakeholder engagement at senior and executive level

Technical / Professional Knowledge

Communication Strategies
Diversity management
Employee training/development
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Management information and reporting principles, tools and mechanisms
Client Service Management

Behavioural Competencies

Customer Focus
Initiating Action
Innovation
Business Acumen
Continuous Improvement
Motivating the Sales Team

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Please contact the Nedbank Recruiting Team at +27 860 555 566