Senior Product Manager: Investments

Senior Product Manager: Investments

Requisition: 138321
Role: Senior Product Manager: Investments
Closing Date: 09 April 2025
Location: Sandton

Job Family

Career Stream

Leadership Pipeline

Manage of Managers

Job Purpose

To manage and drive development, implementation, business value measurement and maintenance of key business solutions (juristic investment and transactional product solutions) within the Solutions Innovation area. The solutions must meet business requirements, meet Business Case objectives, and create business value. This requires managing (end to end) the strategy; planning; organising; negotiating; staffing and controlling of all aspects of products, projects, or programmes for the portfolio in ensuring the successful implementation of solutions to realise the business cluster strategy. The role extends beyond onboarding to cover managing the product or solution throughout its life cycle. The Senior Product Manager provides expert advice and counsel to functional/ and non-functional user personnel and project teams on the most complex aspects of integration of product capabilities. Overall management of the commercial banking, juristic liabilities and transactional product business in a sustainable value adding manner by delivering against business commitments inclusive of: Financial, Client, Risk, Internal Audit & Compliance, Stakeholder Obligations, Root Causes, Product Simplification and Digital channel convergence

Job Responsibilities

• Develop relevant solutions and product offerings (investments and transactional) specifically for Juristic clients informed by research and segment insights; competitive pricing and understanding of client needs.
• Continuous market exploration to identify product and market opportunities in collaboration with other areas. Find best in class solutions that leverages emerging innovation, technology and latest industry trends to facilitate creation of solutions that solve business problems.
• Respond efficiently to problems arising by using appropriate problem identification techniques to propose a solution. 
• Define new (investments and transactional) product initiatives and enhancements to existing products specifically for Juristic clients. 
• Assist in defining the operational business requirements of the solution (KPI'S, OKR’s, SLA's processes, procedures, and reporting) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders.
• Manage solution performance by monitoring take-up, impact, adherence to business case and KPIs – through Solution Dashboards and Business Case Tracking.
• Own, proactively manage and prioritise the product roadmaps and backlogs (including capabilities) – Own major feature development and iterate forward.
• Ensure that product adheres to all compliance, operational risk, security and market conduct standards by following governance processes.
• Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders.
• Leverage emerging innovation to pilot, prototype and incubate new solution.
• Ensure effective optimisation of systems, processes and technology by doing route cause analysis, taking corrective measurement, and ensuring standards defined per technology regarding integrations are adhered to.
• Take responsibility for implementation of programme and project governance that aligns to AGILE Methodologies using the SAFE framework, processes and project management disciplines.
• Effectively manage key stakeholder relationships through active engagement that leads to mutual understanding and agreement on strategic objectives and timelines for delivery. 
• Effectively manage the delivery of products/ services to the stakeholders by establishing governance forums and by understanding, assessing, and managing escalated risks associated with solutions, products, programmes and projects.

Job Responsibilities Continue

• Deliver a world class service through others by ensuring a client centric culture through required interventions.
• Define and agree service level of operational, call centre and investment desk support - including support and maintenance, application health and stability.
• Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans.
• Enhance the credibility of the function by reviewing project metrics and meeting with the project managers to give direction to project execution.
• Influence and/or drive efficient management of budgets (recoveries of staff incl) through responsible budget planning and management of resources. 
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes. 
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives. 
• Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy.
• Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.
• Ensure that items delivered are prioritised according to business value and that necessary Management Information dashboards are implemented to ensure the measurement of value delivered.

Essential Qualifications - NQF Level

Preferred Qualification

• Bachelor’s degree in Business, BCom IS, Engineering, Digital / Technology / Business Studies.

Minimum Experience Level

• 5 - 7 years’ managing and drive development, implementation, business value measurement and maintenance of key business solutions within the Solutions Innovation area. The solutions must meet business requirements, meet Business Case objectives, and create business value. This requires managing (end to end) the strategy; planning; organising; negotiating; staffing and controlling of all aspects of products, projects, or programmes for the portfolio in ensuring the successful implementation of solutions to realise the business cluster strategy. The role extends beyond onboarding to cover managing the product or solution throughout its life cycle. The Senior Product Manager provides expert advice and counsel to functional/ and non-functional user personnel and project teams on the most complex aspects of integration of product capabilities. 
• At least 2 years must have been in a feeder area to this role – Digital / Innovation / AGILE / SAFe
   

Technical / Professional Knowledge

Behavioural Competencies