Senior Operations Processing Administrator - Real Estate Portfolio

Requisition Details and Talent Acquisition Contact

REQ ID: 142809 - Michelle Thabethe

Closing date: 14 November 2025

Cluster and Location

Group Finance - GBS INVOICE PROCESSING

Sandton (on-site)

Job Family

Career Stream

Leadership Pipeline

Job Purpose

To ensure financial transactions are processed within the agreed turnaround times in terms of the laid down procedures and processes to effectively manage risk within the bank. 

Job Responsibilities

• Minimise financial risk by ensuring accuracy of transactions processed for payment.
• Ensure that validated documentation is processed accurately by following controls and relevant procedure and process.
• Prevent financial loss by ensuring accurate calculations and capturing.
• Meet stakeholders’ expectations by ensuring agreed Service Level Agreements (SLAs) area adhered to.
• Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
• Build and maintain stakeholder relationships by meeting SLAs, providing feedback and taking corrective action where appropriate.
• Highlight risk by reporting exceptions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.

Preferred Qualification

Systems Knowledge

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies