Senior Associate Product: Cross border payments and digital assets

Job Purpose

To identify and develop products and services in line with Nedbank’s strategic objectives.
To manage and enhance the product lifecycle for cross-border payments and digital asset solutions within CIB, ensuring compliance with regulatory frameworks, driving innovation, and supporting revenue growth targets. The role focuses on product health, commercialization, and strategic positioning to compete in a rapidly evolving payments landscape.

Job Responsibilities

•    Define and execute product strategies for cross-border payments and digital assets.
•    Drive innovation and differentiation in emerging payment solutions, leveraging technologies such as real-time payments, A2A, and digital asset solution (blockchain, Web 3 payments, Stablecoin etc).
•    Develop relevant product offerings informed by research and segment insights; competitive pricing and understanding client needs.
•    Own end-to-end product performance, including onboarding, servicing, and maintenance.
•    Ensure that product adheres to all compliance and operational risk and security standards by following the legal; risk and compliance governance processes. Ensure compliance with ISO20022, FATF, SARB Payment Ecosystem Modernisation, and other regulatory requirements.
•    Collaborate with coverage teams and product sales to grow market share and deepen client relationships.
•    Monitor industry trends and competitor offerings to identify opportunities for product enhancement.
•    Partner with engineering and operations teams to ensure technical feasibility and timely delivery.
•    Create cost efficiencies through product or process innovation and implement automation and process optimization to improve turnaround times and client experience.
•    Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•    Participate and support corporate responsibility initiatives for the achievement of business strategy 
•    Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
•    Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
•    Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
•    Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.
•    Drive profitable Non-Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
•    Understand budget requirements by setting realistic targets.
•    Ensure client satisfaction by driving the development and implementation of solutions.
•    Be the principal point of contact for all stakeholders within the project and product life cycle by engaging and keeping stakeholders informed.
•    Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
•    Facilitate the accomplishment of work goals by building collaborative relationships.
•    Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
•    Identify training courses and career progression for self through input and feedback from management.
•    Ensure all personal development plan activities are completed within specified timeframe.
•    Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
•    Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Preferred Qualification

•    Bachelor’s degree in business, finance, technology or engineering or related discipline
•    Honours or master’s degree

Essential Certifications

Minimum Experience Level

5+ years in a product management development role

Technical / Professional Knowledge

Behavioural Competencies

Employment Equity Statement

Preference will be given to indviduals from underrepresented groups.