Senior Associate: Payments Industry Product

Leadership Pipeline

Job Purpose

Shape CIB Payments’ strategy in an evolving payments ecosystem. Apply your expertise to anticipate, interpret, and respond to regulatory and industry shifts, assessing risks and identifying opportunities. Drive the development of future-focused payments strategies to unlock new revenue streams, efficiencies, and partnerships, ensuring we remain competitive and innovative in a market set for significant changes.

Job Responsibilities

• Monitor and interpret payments industry and regulatory developments, translating them into actionable business strategy.
• Evaluate commercial impacts—highlighting risks, surfacing opportunities, and supporting new business models and partnerships.
• Advise leadership on Payments as a Service (PaaS), digital transformation, and market positioning.
• Engage stakeholders and drive readiness for the future of payments, ensuring Nedbank’s offerings remain relevant and competitive.
• Ensure client satisfaction by driving the development and implementation of solutions.
• Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
• Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
• Drive Non-Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
• Facilitate the accomplishment of work goals by building collaborative relationships.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

Essential Qualifications - NQF Level

Preferred Qualification

Relevant post grad qualification

Essential Certifications

Minimum Experience Level

3-5 years in a product or service development role.

Strategy consulting experience (preferred).

Technical / Professional Knowledge

Behavioural Competencies

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.