Release Engineer

Requisition Details & Talent Acquisition Specialist

REQ 135976 - Keabetswe Modise

Job Family

Information Technology

Career Stream

IT Operations 

Leadership Pipeline

Manage Self Operational 

Job Purpose

The role facilitates IT releases, processes and executions, including manual and CI/CD release deployments, to ensure value delivery through relevant methodologies.  It escalates impediments, manages risks, assures value delivery and drive continues improvement.  They ensure that new business functionality is delivered while safeguarding the integrity of existing services.  Their expertise in automating related processes helps streamline deployments and maintain service quality.

Job Responsibilities

• Obtain data inputs to feed into the enterprise release schedule and communicate the future view of planned releases to the relevant stakeholders.
• Identify Conflicts: Monitor and flag potential conflicts related to configuration items and resource allocation.
• Assess Application Health:  Evaluate the health state of application to identify any issues that may affect releases.
• Propose Solutions: Suggest new scheduled dates to resolve conflicts or address poor application health before proceeding with new feature releases.
• Unblock Issues:  Facilitate resolution of identified issues to ensure smooth and stable production releases.
• Manage releases across multiple application platforms, both on-premises and in the cloud. 
• Monitoring and analyse software code movement through various stages of the CI/CD lifecycle and ensure that all releases meet our stringent quality standards measures to deliver value into production. 
• Continuously refine and improve release management processes to enhance efficiency.
• Promote the adoption of best practices in release management and automation.
• Ensure teams follow the organisation's established policies and procedures.
• Manage risks and resolve issues that affect release scope, schedule and quality.
• Resolve issues, conflicts and delivery priorities within the components of an implementation from a schedule delivery view.
• Negotiate and seek out solutions to issues that might arise with various stakeholders.
• Attending weekly Squad meetings and working sessions as required to advance the delivery schedule agenda and improve service delivery quality.
• Conduct release readiness, milestone and business go/no-go reviews.
• Assist with the delivery of agile team objectives by removing blockers.
• Provide guidance related to tools and services to help Product Management and Initiative teams manage and deploy releases into production.
• Support the achievement of the business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.

Job Responsibilities Continue

• Project and/or program management skills a plus.
• Strong organization and planning skills with an attention to details.
• Attention to technical details with solid understanding of various technologies.
• Some understanding of the business along with a prioritization ability.
• Strong communications skills both verbal and written.
• Strong problem-solving skills, conflict resolution and managing delivery priorities within components.
• Strong meeting skills, ability to lead meetings and negotiate solutions with various parties involved with a release
• Ability to communicate clear and concise status to senior leadership.
• Big picture view with an ability to forecast conflicts and potential issues along with what actions are required to avoid any problems (risk reduction)

Essential Qualifications - NQF Level

Essential Qualifications - NQF Level

• 5 years Release and Change Management experience 
• ServiceNow experience
• Azure DevOps experience
• Experience with Jira, including configuration and report generation.

Preferred Qualification

• ITIL Certification, Bachelor of Technology or related field or relevant work experience 
• Minimum 5 years’ experience in Release or Change Management role

Essential Certifications

• ITIL4 Practitioner: Release Manager
• DevOps Foundation
• Leading SAFe
• Azure Foundation

Minimum Experience Level

• 5 years Release or Change Management proven experience

Technical / Professional Knowledge

Behavioural Competencies