QA Lead

Job Classification

Requisition - 139658 - Melissa Cloete

Business Unit - Nedbank Insurance - Business IT Enablement

Location - Nedbank Rivonia Campus, 135 Rivonia Road, Johannesburg

Closing Date - 05 June 2025

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manager of Others

FAIS Affected

Job Purpose

To Lead Quality Engineering in squads in accordance with the agreed Test Engineering & Quality practices. Ensure alignment across stakeholders to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics. 

Job Responsibilities

• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
• Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters 
• Provide advice to clients on quality practices    
• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.    
• Build a deep understanding of the domain in order to contribute to the ongoing value proposition.    
• Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.    
• Participate in the overall PI planning and the squad deliverables including capacity estimation and interdependencies.    
• Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)    
• Create the Test Strategy, approach or plan and ensure alignment to the squad objectives.    
• Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.    
• Ensure all committed user stories and acceptance criteria are tested for the specific release ensuring quality is not compromised.    
• Participate in the backlog grooming and in the sprint planning.       
• Participate in the daily stand-up where necessary, manage the issues raised by the Software Quality & Test Engineers and raise relevant associated risks.    
• Encourage the Software Quality & Test Engineers to collaborate across squads to ensure efficient implementation of deliverables and ensure automation governance is adhered to by all.        
• Perform pull requests and ensure all feature branches are committed to Master.    
• Review that the test automation solution meets the architectural and development standards that are re-usable and scalable.    
• Challenging the business and technology solutions in alignment with client value proposition.    
• Ensure integration into and continuous test automation execution on DevOps pipelines.    
• Work with the Enterprise Quality Assurance Practise Lead on the metrics and reporting to communicate quality engineering practices.        
• Ensure the defect management process is adhered to by the Software Quality & Test Engineers.    
• Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository    
• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).    
• Encourage Peer reviews of the QA artefacts.   
• Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.    

Job Responsibilities Continue

• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.    
• Seek ongoing improvements in technical capabilities.    
• Ensure alignment of solution with emerging technologies and impact on Nedbank technologies    
• Mentor the Engineers within the team to improve their technical capabilities.    
• Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.   
• Provide input into performance management of team members (e.g. performance contracts, development plans, poor performance and improvement plans, and review).    
• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).    
• Support the achievement of the  business strategy, objectives and values.            
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

• Total number of years of experience:7 - 10 years
  Management experience as part of the above years:1 - 2 years

Type of experience:

• Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model.
• Test analysis & design experience.
• 4 years Test automation experience. 1-3 years Development experience.
• Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Behavioural Competencies