Product Owner: Service Enablement

Job Purpose

To identify and develop products and services in line with Nedbank’s strategic objectives.

Job Responsibilities

•     Align strategies and commercialisation, groom product backlog, drive product development quality and run reporting and liaise with business
•    Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to   Nedbank.
•    Develop relevant product offerings informed by research and segment insights; competitive and understanding client needs.
•    Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
•    Drive Non Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
•    Ensure that product adheres to all compliance and operational risk and security standards by following the legal; risk and compliance governance processes.
•    Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
•    Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.
•    Create cost efficiencies through product or process innovation.
•    Understand budget requirements by setting realistic targets.
•    Manage the cost in the Project Life Cycle by negotiating with suppliers and limiting unnecessary costs.
•    Ensure client satisfaction by driving the development and implementation of solutions.
•    Be the principal point of contact for all stakeholders within the project life cycle by engaging and keeping stakeholders informed.
•    Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
•    Facilitate the accomplishment of work goals by building collaborative relationships.
•    Support the achievement of the business strategy; objectives and values by reviewing Nedbank and
•    Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
•    Identify training courses and career progression for self through input and feedback from management.
•    Ensure all personal development plan activities are completed within specified timeframe.
•    Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
•    Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
•    Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•    Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

Essential Qualififcation

Minimum Experience Level

6-10 years in a product or service development role.

Management experience as part of the above years: 2 – 4 years

Technical / Professional Knowledge

Behavioural Competencies