Title: Product Manager

146626

Job Requisition Details

Requisition ID: 146626

Location: Johannesburg, Gauteng

Closing Date: 08 July 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking - Payments

Career Stream

Product, Process and Product

Department - Commercial Card Issuing

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To drive the strategy, development, and performance of travel and entertainment (T&E) payment products, including corporate cards, virtual payments, and expense management solutions, ensuring they meet client needs, deliver revenue growth, and remain competitive in the market.

Why Join Our Team

Join a forward-thinking payments team driving innovation in travel and entertainment solutions across commercial banking. This role offers the opportunity to shape high-impact products—spanning corporate cards, virtual payments, and expense management—while working cross-functionally to deliver digital, client-centric solutions that drive growth, efficiency, and competitive advantage.

Job Responsibilities

Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
Identify the business issue by observation; analysing management reports and requests from EXCO.
Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
Set expected performance output by meeting and agreeing with management.
Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
Manage internal and external stakeholders by regular meetings and agreeing deliverables.
Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Technical Skills Required

Payments & Card Systems Knowledge
Data & Business Analytics
Expense & Travel Ecosystem Integration
Digital & API Knowledge
Product Development & Agile
Risk, Fraud & Compliance Technology
Financial & Commercial Systems
Virtual Cards and Embedded Ecosystems
Experience with travel data reporting and booking tools
Card Schemes and Payment Industry knowledge

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Qualification

Bachelor’s degree in one of the following fields: Business Management/ Finance / Accounting/ Information Systems / Technology/ Engineering or related commercial disciplines
Postgraduate qualification (e.g., Honours, MBA, or equivalent) in Business, Finance, or Technology

Preferred Certifications

Product Management certifications: Certified Product Manager (AIPMM). Agile Project Management
Certified Scrum Product Owner (CSPO)
Agile / Scrum certification. Payments & Cards
Payments industry certifications or short courses

Minimum Experience Level

3–5 years’ experience in product management, preferably within financial services or payments

Technical / Professional Knowledge

Communication Strategies
Data analysis
Industry trends
Principles of financial management
Relevant regulatory knowledge
Decision-making process
Cluster Specific Operational Knowledge
Governance, risk and controls

Behavioural Competencies

Customer Focus
Decision Making
Facilitating Change
Initiating Action
Innovation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Company: Nedbank