Product Head: Treasury Management Solutions

Job Purpose

Deliver on the overall client and product line strategy in a profitable way whilst owning the value creation in the end-to-end value chain of the product portfolio. Executes and leads the product commerciality by driving a digital culture shift through digitisation in a holistic manner in line with Cluster goals for Transactional Services and CIB.

Job Responsibilities

Financial:

• Manage and deliver on the product P&L to achieve the agreed financial objectives by driving sustainable growth, ownership and performance for product and Sales within Transactional Services and CIB
• Drive financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performance
• Drive, develop and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisation
• Manage the value chain health and profitability of all products within the portfolio
• Execute on the refund app for product & conduct root cause analysis and execution of remedial actions and development of preventative measures 

Customer:

• Participate in client engagements to determine assist with sales, understanding client needs, and ensure product health and utilisation
• Responsible for product CVP and the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability 
• Deliver a world-class service by ensuring a client centric culture.

Product management: 

• Drive a product vision with a long-term strategic framework across sector and client whilst incorporating product lifecycle management
• Drive the Digital first strategy creating cohesion between segment, channel and product 
• Identify new innovation and product health opportunities to feed the program backlog
• Manage the product innovation funnel, including prioritisation, costs, timelines, complexity and Client Experience
• Participation in the planning ceremonies and execution ceremonies if required within the agile framework for cadence and value creation 
• Drive excellence in strategy execution by integrating people, processes, management, systems and measurements
• Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred strategy.

Stakeholder Management:

• Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing
• External & Internal stakeholder management through effective reporting and communication across Nedbank
• Responsible for vendor and partner collaboration and management
• Evaluate and analyse performance against Key Performance Indicators and provide insight on performance indicators to relevant stakeholders.

Essential Qualifications

Preferred Qualification

• Professional Qualifications/Honour’s Degree

Minimum Experience Level

• 5 years experience in relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.

Technical / Professional Knowledge

Behavioural Competencies

Employment Equity Statement

Preference to be given to underrepresented groups