Partner Relationship Manager

Job Requisition and Talent Acquisition contact details

REQ: 135890

Role: Partner Relationship Manager

Talent Acquisition Consultant: Lebohang Monate

Advert closing date: 27/09/2024

Job Family

Career Stream

Leadership Pipeline

Job Purpose

To identify, develop and manage a portfolio of commercially profitable partnerships and relationships with internal and external stakeholders.in order to achieve Nedbanks' strategic objectives.

Job Responsibilities

• Build and maintain relationships with external and internal stakeholders by demonstrating understanding of RBB strategy and client needs.
• Identify, develop, retain and grow mutual business with existing/new partners through regular engagements and interactions.
• Workshop and conceptualise new partnership opportunities in collaboration with key internal stakeholders such as segment, product, marketing, and value management.
• Provide input towards the development of business cases.
• Build and maintain relationships with multiple internal stakeholders through collaboration; information sharing and giving and receiving feedback.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Monitor daily performance and status by analysing departmental performance against expected outcomes and communicate as per standard operating procedures.
• Optimise outputs by evaluating resource utilisation and analysing channel effectiveness.
• Adhere to internal compliance standards and external regulatory requirements for transactions; proposals and documentation by informing relevant internal stakeholders.
• Resolve work obstacles by monitoring and managing on a case-by-case basis and early escalation where required.
• Inform internal stakeholders of industry changes and legislation through information sharing.
• Source and relate business opportunities from internal stakeholders  in line with budgets by building and maintaining internal relationships.
• Deliver project/financial results by communicating and negotiating internal requirements and risk parameters.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management. 
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of the partnership function and stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Preferred Qualification

• BCom, Btech (Finance, Business Management, Information Technology, Marketing) 

Minimum Experience Level

• 7-10 years’ experience in relationship management, business development and sales, project management, partnership management and product management of which 5 years should be in a management role and 2 years in a senior management role..

Technical / Professional Knowledge

Behavioural Competencies