Organisational Effectiveness Consultant

Job Requisition Details

REQ#137568

Location: Johannesburg, Gauteng

Closing Date: 26 January 2025

Talent Acquisition: Bongiwe Mchunu

Job Family

Career Stream

Organisational Effectiveness (Learning and OE)

Leadership Pipeline

FAIS Affected

Job Purpose

To facilitate in-depth, leadership development and cultural transformation related interventions for senior and middle management, to enable large scale culture change in the leadership of Nedbank and to create a bank-wide community of leaders who live the values of the bank.

Job Responsibilities

• Build sound professional relationships by engaging with all required stakeholders.
• Meet client needs and their desired outcomes through designing and customising Organisational Effectiveness (OE) interventions.
• Smooth the flow of work by agreeing upon the designed workshop outcomes, meeting with the business Team Leaders.
• Develop trusting and professional internal relationships. Develop on-going collaborative working partnerships with senior leaders and managers.
• Manage the on-going intervention process and multiple client engagements to manage expectations and keep stakeholders informed
• Deliver per business needs by engaging the intact team and addressing questions, managing anxiety and explaining organisation purpose.
• Meet stakeholder workshop requirements and workshop deliverables through facilitation.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth (Includes CPD points maintenance in line with HPCSA). 
• Understand and embrace the Nedbank vision and values, leading by example.
• Improve business processes and systems and provide input to enhance processes that will improve the functioning of stakeholders' businesses. Adapt process and procedures to accommodate group needs.
• Ensure each intervention is completed to plan.
• Exercise effective resource use and allocation, produce balanced outputs in terms of quality, cost, business expectations and compliance.
• Ensure a productive outcome and comply with risk standards.
• Guide small and large groups by facilitating individual and group engagement and participation and ensuring that the desired outcomes are achieved,
• Ensure room set-up is suitable for workshop needs by identifying and resolving work obstacles and problems effectively and by liaising with the venue manager, finding contingency options.
• Contribute to standards, procedures, processes and policies.
• Improve client service and align to the RBB Service Excellence framework.
• Support participants by raising employee wellness awareness during facilitated sessions and by providing contact details of the Momentum EAP during facilitation of interventions.
• Provide support for ad-hoc projects relating to culture, DEI and other required projects.
• Provide change management support to the business during business change events.
• Deliver projects effectively and efficiently.
• Provide advice and feedback relating to organisational themes emerging from facilitated interventions.

Essential Qualifications - NQF Level

Preferred Qualification

• Master's Degree in Industrial Psychology or Psychology or a Psychometrist
• Must be registered with the HPCSA (Essential job requirement)

Minimum Experience Level

• 5 - 10 years' experience in OD, Coaching, Facilitation, Management Consulting and Change Management

Technical / Professional Knowledge

Behavioural Competencies