Operational Risk Manager

Job Purpose

Job Responsibilities

• Implementation and maintenance of the ORMF and ERMF within the business the role is accountable for.
• Monitor adherence and compliance to the operational risk management framework.
• Develop and maintain partnerships with business stakeholders to facilitate the accomplishment of their operational risk objectives.
• Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
• Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries.
• Build sound professional relationships with clients through collaboration; client focus, innovative growth, excellent execution, value based leadership and taking ownership.
• Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration.
• Improve the risk culture through on-going active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
• Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment by using approved operational risk management tools.
• Ensure that risks are well managed and anticipated by monitoring and analysing risk and risk trends.
• Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
• Investigate and analyse major operational risk losses and control breakdowns.
• Identify, analyse and respond to the impact of regulatory changes and potential future operational risks.
• Ensure that the operational risk reporting to the various structures is accurate; relevant and comparable by reporting timely and being proactive.
• Prevent recurrence of incidents by undertaking investigations, classifying and reporting operational risk incidents.
• Ensure effective risk governance by Assisting and providing support to the Chairman of the Enterprise Risk Committee (ERCO) in risk and compliance relate matters.
• Ensure appropriate evidence of risk management by adhering to internal governance standards.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Manage relationships with team through teamwork; knowledge sharing; positive attitude and providing support to colleagues.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Share operational risk related knowledge, resources and practices with staff, team and stakeholders.
• Uplift the skills of the team by mentoring and training others.
• Stay abreast of developments in all relevant fields of expertise, ensuring personal and professional growth.
• Identify training courses and career progression opportunities to improve personal and professional capability.
• Ensure all personal development plan activities are completed within specified timeframe.

Essential Qualifications - NQF Level

Preferred Qualification

Professional Qualification – Relevant Commerce and IT related Degree

Minimum Experience Level

• 5 - 8 years’ experience in Operational Risk or closely related disciplines
• 8+ years’ experience in Banking

Technical / Professional Knowledge

Behavioural Competencies