Loan IQ Product System Specialist

Job Purpose

Implement, support and enhance the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system.

Job Responsibilities

•    Support the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system
•    Build user knowledge of the technology stack (specifically Loan IQ) through user training and training manuals offered to stakeholders:
•    Provide training during the operationalisation of systems, process or other changes.
•    Support the delivery of Lending Middle Office business unit strategic goals from a technology perspective by owning technology related deliverables and partnering with relevant stakeholder in decision making and execution with clear accountability and mandate.
•    Stay abreast of developments in field of expertise, ensuring personal and professional growth.
•    Identify technology opportunities and efficiencies to improve overall business value.
•    Use existing resources (software, time, people) in innovative ways by reviewing and enhancing business work methods to improve efficiencies.
•    Ensure that the technology stack is used optimally through the use of relevant licenses and implementation of enhancements and upgrades.
•    Identify processes to be optimised and / or automated
•    Provide input into the “to be” process design, including advising what is operationally feasible
•    Prioritise, plan and communicate demand (solutions, enhancements, etc.) as an ongoing process to ensure delivery of the same.
•    Ensure development quality by working with technical & other stakeholders to ensure well defined initiative scope and well written user stories.
•    Build trusting relationships with stakeholders by collaborating with and supporting these stakeholders
•    Serve as point of contact for system related queries and requests. 
•    Maintain system governance satisfactory to internal and external risk stakeholders and meet their monitoring and reporting needs.
•    Identify risks that system, process and other changes pose to business as usual. 
•    Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.

Type of Exposure 

•    Maintained productive working relationships
•    Managed work deliverables
•    Managed work processes
•    Developing multiple creative solutions
•    Facilitating working with a group to identify alternative solutions to a problem
•    Networking and building business relationships
•    Relationship and interpersonal skills in working with IT professionals across the entire technology life cycle.
•    Working on large; complex; multi-disciplinary projects

Essential Qualifications - NQF Level

Preferred qualification

Degree in Operations, Finance and / or Technology

Minimum Experience Level

• At least 5 years’ user experience on Loan IQ.

• At least 2 years’ subject matter expert and support experience on Loan IQ and related structured lending products

Technical / Professional Knowledge

Behavioural Competencies