L&D Analyst/Designer

Job Requisition Details

Requisition: 141483

Closing Date: 20 September 2026

Talent Acquisition: Precious Motlhako 

Cluster and Location

Private and Personal Banking

Johannesburg, Sandton

Hybrid

Career Stream

Leadership Pipeline

Job Purpose

The L&D Analyst/Designer – Multimedia & AI is a multimedia‑first designer who creates engaging, experience‑led learning solutions. This role combines advanced multimedia production, strong learning experience design capability, and hands‑on use of AI tools to design, prototype, and scale modern learning experiences that drive performance and behavior change

Job Responsibilities

Multimedia‑Led Learning Design (Primary)

• Design and produce high‑quality multimedia learning assets including video, motion graphics, visual assets, and digital learning artefacts.
• Conceptualise and execute visual storytelling approaches that simplify complex learning content.
• Personally own multimedia production while collaborating with designers and developers on larger initiatives.

Learning Experience & Instructional Design (Secondary)

• Apply learning experience and instructional design principles to learning journeys, scenarios, and performance‑support assets.
• Partner with Learning Designers and SMEs to ensure learning solutions are effective, engaging, and learner‑centred.
• Contribute to needs analysis, solution design, and evaluation of learning interventions.

Job Responsibilities Continue

Applied AI in Learning & Design

• Actively use AI tools to accelerate multimedia production, content creation, storyboarding, and prototyping.
• Apply AI to enhance video, audio, and visual quality, as well as content ideation and refinement.
• Share practical AI approaches and best practices with the learning design team.

Collaboration & Delivery

• Work independently on smaller projects and as part of cross‑functional squads on larger initiatives.
• Collaborate closely with stakeholders, Learning Designers, SMEs, and project teams.
• Balance creative ambition with delivery timelines, quality standards, and business priorities.

Essential Qualifications - NQF Level

Preferred Qualification

Degree or Diploma in design / visual communication 

Minimum Experience Level

Strong experience in multimedia design and production, with a portfolio demonstrating video, visual, and digital learning artefacts.

Exposure to learning experience design, instructional design, or learning development environments.

Hands‑on experience using AI tools as part of creative or learning design workflows.

Proficiency with professional design and video tools (e.g. Adobe Creative Suite or equivalent).

Exposure to the following would be beneficial:

Experience working in corporate or regulated environments.

Exposure to UX, service design, or digital product design approaches.

5+ Experience with learning platforms or learning technologies.

Technical / Professional Knowledge

Behavioural Competencies