IT Hardware Asset Manager

Requisition Details & Talent Acquisition Consultant

REQ 138888 - Keabetswe Modise

Closing Date: 30 April 2025

Note

• This position will be based onsite (No work from home)
• Due to nature of the job there might be physical demands from time to time

Job Family

Career Stream

IT Operations

Leadership Pipeline

Job Purpose

To manage the IT Hardware Asset Management function with an emphasis on warehousing in a large organization. The role encompasses all phases of the Hardware Asset Management lifecycle, i.e. the allocation, provision, logistics/reverse logistics, storage and disposal of IT hardware assets.

Job Responsibilities

• Identify and recommend opportunities to enhance processes, systems and policies 
• Maintain an accurate inventory of IT assets, their locations, ownership, status, and usage 
• Coordinate with stakeholders to optimize IT asset allocation 
• Generate stock level reports to inform stock replenishment 
• Enable recommendations of system hardware and software tuning through gathering of performance statistics from the Information Communication and Technology (ICT) platforms.
• Conduct audits, reviews and identify trends of IT asset management processes and practices
• Execute duties in line with the GRV process and ensure orders and good received match
• Identify and address the root cause of escalations ensuring zero repeat of similar
• Execute the disposal, transfer, and scrapping of assets as per policy
• Support technology decisions by maintaining awareness of existing and emerging software and hardware solutions.
• Ensure compliance to relevant standards and policies by preparing and maintaining operational documentation 
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Management of IT Hardware assets in a warehouse environment, including oversight of logistics and reverse logistics of IT orders in a fast-paced environment
• Mitigate and guard against risks in relation to IT hardware assets.
• Implementation of initiatives to create new revenue streams
• Perform Vendor Management with multiple vendors

Essential Qualifications - NQF Level

Essential Certifications

• Completed CHAMP certification (Certified Hardware Asset Management Professional)
• A+ certification or similar

Minimum Experience Level

• 5 years exposure to IT environments (Banking exposure advantageous) 
• 5 years exposure to ITSM tools, i.e. Service Now working experience
• 5 years Warehousing experience related to IT hardware assets
• Proven ability and experience to manage IT Hardware Assets in a large organization, including policy and procedures
• Attention to detail is a must

Technical / Professional Knowledge

Behavioural Competencies