Johannesburg, ZA
Title: Head: Transactional

Job Classification
Requisition ID:147599
Location: Johannesburg, Gauteng
Closing Date: 17 September 2026
Talent Acquisition: Bongiwe Mchunu
Job Family
Business and Commercial Banking
Career Stream
Project, Process and Product
Leadership Pipeline
FAIS Affected
Job Purpose
Lead the development, growth, optimization and commercial performance of Nedbank Business Banking's transaction account portfolio across SME, Mid-Corporate and Commercial Banking segments. Accountable for delivering market-leading transactional products and digital experiences that establish Nedbank as the client's primary operating bank, deepen client engagement, unlock deposits and payment flows, and create sustainable revenue growth through data-driven propositions, ecosystem partnerships and digital innovation.
Job Responsibilities
- Product Strategy and Portfolio Leadership
- Client Primacy and Growth
- Commercial Performance and Delivery
- Attract and retain clients, increase revenue and returns.
- Drive the achievement of financial targets.
- Manage department budget to achieve budgeted targets.
- Develop business cases that align with strategy.
- Ensure competitiveness by monitoring market trends and activities and providing strategic inputs for solutions to meet client expectations.
- Drive profitable client acquisition and retention.
- Ensure product effectiveness in meeting client needs and manage the risk in product development.
- Resolve queries from internal and external clients.
- Support the business and ensure that product delivery meets expectations.
- Lead the department by driving excellence and building trust.
- Lead product development and enhancements.
- Ensure transformational targets are met.
- Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
- Contribute to a culture of transformation.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor's Degree (NQF Level 7) in Commerce, Banking, Finance, Economics, Accounting, Business Management, Marketing, or a related field.
- A relevant Postgraduate Qualification (NQF Level 8) in Business, Finance, Banking, Strategy, or a related discipline is preferred.
- A Master's Degree (MBA, MCom, or equivalent) will be a distinct advantage.
Minimum Experience Level
- Minimum of 7-10 years' experience within the banking or financial services sector, with significant exposure to transactional banking, product management, payments, deposits, cash management, or related business banking portfolios.
Technical / Professional Knowledge
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Organisational behaviour theory
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
Behavioural Competencies
- Building Partnerships
- Communication
- Customer Focus
- Decision Making
- Continuous Improvement
- Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566