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Position

Head: Partner Relationship Management

Details

Location: 

Johannesburg, ZA

Date:  5 May 2025
Reference:  139014

Head: Partner Relationship Management

Requisition: 139014
Title: Head: Partner Relationship Management
Closing Date: 12 May 2025

Job Family

Sales And Services

Career Stream

Sales

Leadership Pipeline

Manage Function

FAIS Affected

FAIS Affected - Yes

Job Purpose

To achieve financial objectives in chosen market segments through stakeholder relationship management and client engagement, in line with Nedbanks' business strategy.

Job Responsibilities

  • Ensuring client and stakeholder expectations are understood and met, building relationship through regular engagement.
  • Build synergy across business functions.
  • Build and maintain relationships with external stakeholders.
  • Ensure alignment and achievement of strategy and create a completive advantage by translating the Nedbank and Business Unit strategy into a customised.
  • Divisional strategy Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
  • Build a high-performance team.
  • Ensure that the leadership agenda has been embraced by the division. Manage performance of direct reports and hold them accountable for managing the performance of their direct reports.
  • Actively build a culture of improvement by ensuring active talent management and succession planning strategies for division.
  • Participate in the recruitment and selection of senior staff.
  • Optimise performance and motivation. Empower team to make decisions and recommend tailored solutions to Business Unit specific problems.
  • Ensure implementation and execution of divisional sales strategy.
  • Achieve and manage targets.
  • Keep abreast of competitor activities.
  • Provide sales intelligence and solutions.
  • Provide continuous sales leadership.
  • Identify and reduce risk for Nedbank Group.
  • Produce reports to key business committees.
  • Ensure the achievement of targets by monitoring implemented Divisional EE and Transformation Plan, correcting deviations.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Develop, implement and measure the effectiveness of a strategy to build a differentiated culture.
  • Monitor achievement of function goals, and levels of service, and manage business and client interests. Improve division sales policies and procedures.
  • Manage risk by providing input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation and proactively managing changes.
  • Improve processes and skills.

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Diploma

Preferred Qualification

Bachelor of Commerce: Honours , Master in Business Adminstration

Minimum Experience Level

5 years experience in related market and 5 years experience as senior manager (10 years in total).

Technical / Professional Knowledge

  • Change management
  • Client service management
  • Employee training/development
  • Governance, Risk and Controls
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Principles of project management
  • Relevant Nedbank product knowledge
  • Relevant regulatory knowledge
  • Management information and reporting principles, tools and mechanisms

Behavioural Competencies

  • Customer Focus
  • Energizing the Organization
  • Entrepreneurship
  • Inspiring Excellence
  • Building Organizational Talent
  • Cultivating Networks and Partnerships

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Please contact the Nedbank Recruiting Team at +27 860 555 566 

 

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