Head: Partner Relationship Management
Johannesburg, ZA
Head: Partner Relationship Management
Requisition: 139014
Title: Head: Partner Relationship Management
Closing Date: 12 May 2025
Job Family
Career Stream
Leadership Pipeline
FAIS Affected
Job Purpose
To achieve financial objectives in chosen market segments through stakeholder relationship management and client engagement, in line with Nedbanks' business strategy.
Job Responsibilities
- Ensuring client and stakeholder expectations are understood and met, building relationship through regular engagement.
- Build synergy across business functions.
- Build and maintain relationships with external stakeholders.
- Ensure alignment and achievement of strategy and create a completive advantage by translating the Nedbank and Business Unit strategy into a customised.
- Divisional strategy Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Build a high-performance team.
- Ensure that the leadership agenda has been embraced by the division. Manage performance of direct reports and hold them accountable for managing the performance of their direct reports.
- Actively build a culture of improvement by ensuring active talent management and succession planning strategies for division.
- Participate in the recruitment and selection of senior staff.
- Optimise performance and motivation. Empower team to make decisions and recommend tailored solutions to Business Unit specific problems.
- Ensure implementation and execution of divisional sales strategy.
- Achieve and manage targets.
- Keep abreast of competitor activities.
- Provide sales intelligence and solutions.
- Provide continuous sales leadership.
- Identify and reduce risk for Nedbank Group.
- Produce reports to key business committees.
- Ensure the achievement of targets by monitoring implemented Divisional EE and Transformation Plan, correcting deviations.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Develop, implement and measure the effectiveness of a strategy to build a differentiated culture.
- Monitor achievement of function goals, and levels of service, and manage business and client interests. Improve division sales policies and procedures.
- Manage risk by providing input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation and proactively managing changes.
- Improve processes and skills.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
Bachelor of Commerce: Honours , Master in Business Adminstration
Minimum Experience Level
Technical / Professional Knowledge
- Change management
- Client service management
- Employee training/development
- Governance, Risk and Controls
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Management information and reporting principles, tools and mechanisms
Behavioural Competencies
- Customer Focus
- Energizing the Organization
- Entrepreneurship
- Inspiring Excellence
- Building Organizational Talent
- Cultivating Networks and Partnerships
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Please contact the Nedbank Recruiting Team at +27 860 555 566