Food & Beverage Controller

Requisition Details & Talent Acquisition Contact

REQ ID: 138405 - Michelle Thabethe

Location: Sandton 

Workplace Type: On-site

Closing Date: 13 March 2025

Job Family

Administration, Operations and Facilities

Career Stream

Administration, Transactional Processing and Production

Leadership Pipeline

Manage Self: Technical
 

Job Purpose

This role requires a blend of technical skills, financial acumen, and a deep understanding of food and beverage operations to provide quality and accurate administrative support services and control to the Nedbank Dining Room team, internal and external stakeholders enabling Nedbank to achieve its business goals.

Job Responsibilities

• Effective communication and responsiveness in dealing with clients and suppliers. 
• Meet and exceed internal and external client needs by timeously responding to queries and actioning the requests
• Create and capture Nedbank Dining Rooms invoices for events on Ariba
• Ensure recovery of all costs for services rendered 
• Capture all information on the Nedbank charges sheet template and Opcom report
• Receipt and flip invoices for payment. Capture remittance information  
• Capture and receipt supplier invoices 
• Maintain and update the staff overtime and billing thereof
• Opex and Capex - create orders, receipt and submit invoices for payment non flipping suppliers 
• Prepare month-end reports (Finance billing close off, Opcom report, beverage variances)
• Financials - work close with the financial officer for budget and forecasting
• Place all beverage orders with suppliers for the Nedbank Dining Rooms and business unit requests
• Check all outgoing beverage orders and sign off the delivery invoices 
• Beverage stocktakes ensure all stock is rotated and par levels are maintained. Variances to a minimal
• Update and capture purchases, sales and consumption and prices on the stock sheet templates as per the latest invoices 
• Stocktakes of equipment and smalls
• Ad hoc function management 
• Deal with requirements for Ellis Park Hospitality Suite
• Assist clients and suppliers with Ariba
• Assist suppliers with outstanding payments and statements recons
• Check and report any maintenance issues
• Oversee and ensure all hygiene rosters for the kitchen are up to date - proper filing done for audit purposes OHS files updated as and when required
• Active member of OHS committee 
• Monitor customer feedback through surveys, NPS (Net Promoter Score) and daily interactions with clients to identify areas of strength and development
• Identify improvement / change opportunities to systems, procedures and standards
• Enhance quality of decisions and solutions through evaluation against current industry best practices and client requirements
• Random benchmarking and cost comparison exercises with other suppliers and establishments/corporates
• Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion
• Ensure to verify and authenticate reports; data and transactions by physically extracting; generating and checking reports
• Provide feedback by generating and making available relevant reports and MIS

Essential Qualifications - NQF Level

Preferred Qualification

• Diploma: Financial Management / Diploma in Business Administration /Hospitality Management

Minimum Experience Level

• At least 5 years’ experience in a similar role within hospitality/catering unit operations (preferably corporate) dealing with administration, billing, stock management, reporting, customer engagement and event management.

Technical / Professional Knowledge

• Inventory Management
• Administrative procedures and systems
• Relevant regulatory knowledge
• Financial Reporting
• Preparing Reports
• Supplier Management
• Product Knowledge
• Relevant system knowledge
• Governance, Risk and Controls
• Proficiency in Software: Using inventory management software and tools like Microsoft Excel to manage data and generate reports
• Analytical Skills: Strong analytical skills to interpret financial data and make informed decisions
• Compliance and Quality Assurance
• Proficiency in Software: Using inventory management software and tools like Microsoft Excel to manage data and generate reports

Behavioural Competencies

• Communication skills
• Attention to detail
• Accuracy
• Analytical thinking
• Problem-solving and decision-making
• Leadership and Teamwork
• Collaboration
• Supervision
• Adaptability
• Flexibility
• Resilience
• Ethical Conduct and Integrity
• Customer focus and service orientated