Title:  Executive Assistant

Requisition Details & Specialist Recruiter Details

REQ 147431  -  Twanette Coetser

Closing Date  -  8 September 2026

Cluster & Location

Business Commercial Bankigng - Compliance 

135 Rivonia Road, Sandown, Gauteng 

Career Stream

Executive Assistant

Job Purpose

Job Responsibilities

Executive & Diary Management

• Manage the Executive's diary to optimise time and align activities with business priorities.
• Coordinate meetings, ensuring schedules are accurate, time is effectively utilised, and logistical arrangements are in place.
• Arrange travel itineraries and prepare supporting documentation for business trips and meetings.
• Manage correspondence and queries by prioritising, escalating, tracking, and resolving matters efficiently.

Travel & Event Coordination

• Coordinate local and international travel arrangements, including flights, accommodation, transport, visas, and forex requirements.
• Organise internal and external events by managing venues, invitations, logistics, agendas, speeches, and related requirements.
• Reconcile travel and related expenses in accordance with policy and reporting requirements.

Administrative & Office Management

• Provide comprehensive administrative and office support to ensure efficient operations.
• Manage office resources effectively and support cost-conscious practices.
• Maintain records, correspondence, and filing systems.
• Screen, manage, and route incoming calls and enquiries professionally.

Stakeholder & Relationship Management

• Build and maintain productive relationships with internal and external stakeholders through effective communication.
• Demonstrate integrity, professionalism, and confidentiality in all interactions.
• Support stakeholder engagement initiatives and maintain awareness of relevant stakeholder requirements.
• Ensure accurate and timely information sharing with stakeholders and team members.

Document & Information Management

• Prepare, edit, and manage business documents in line with organisational standards.
• Maintain accurate records and supporting documentation.
• Manage confidential information and correspondence appropriately.
• Ensure information is organised, accessible, and maintained according to governance requirements.

Governance, Risk & Compliance

• Adhere to organisational policies, procedures, and values.
• Maintain confidentiality and exercise discretion in handling sensitive information.
• Monitor relevant legislative and regulatory developments impacting the role.
• Support risk management and compliance objectives through adherence to established controls.

Culture, Values & Corporate Citizenship

• Demonstrate organisational values through daily interactions and service delivery.
• Support transformation, diversity, inclusion, and culture-building initiatives.
• Participate in corporate social responsibility and community engagement activities.
• Contribute positively to team effectiveness and organisational objectives.

Continuous Improvement & Self-Development

• Maintain and enhance professional knowledge through ongoing learning and development.
• Complete mandatory learning activities and apply acquired skills effectively.
• Identify opportunities to improve processes, systems, and service delivery.
• Support the implementation of new processes, systems, and continuous improvement initiatives.

Ad Hoc Support

• Provide additional administrative, operational, and executive support as required by the Executive or Line Manager to support business objectives and operational effectiveness.

Job Responsibilities

Minimum Experience

• 3 to 5 years' experience as a Senior Personal Assistant, Executive Assistant, or similar executive support role.
• Proven experience managing two or more Executive-level diaries simultaneously in a fast-paced corporate environment.
• Experience coordinating and preparing Executive Committee (Exco) packs, board packs, presentations, and supporting documentation.
• Demonstrated experience in minute taking, compiling meeting minutes, tracking actions, and following up on deliverables.
• Strong stakeholder management experience, with the ability to build and maintain effective relationships with senior leaders, internal business units, and external stakeholders.
• Experience in professional report writing, correspondence drafting, and preparing executive communications.
• Proven experience coordinating complex meetings, travel arrangements, and events for senior executives.
• Experience handling confidential and sensitive information with a high degree of professionalism and discretion.

Additional Requirements

• Valid South African driver's licence.
• Own reliable vehicle.
• Willingness and ability to travel when required.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Teams).
• Excellent organisational, planning, communication, and multitasking skills.

Essential Qualifications - NQF Level

Preferred Qualification

• Diploma in Business Administration, Office Management, Secretarial Administration, Executive Assistance, or a related business field.

Technical / Professional Knowledge

Behavioural Competencies