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Estates Specialist



Johannesburg, ZA

Date:  18 May 2024
Reference:  133462

Job Classification

The Estates Specialist meets with the heirs of the Client that has died, nationally, at an appropriate place (Business/ home / financial planner office). If possible this is with the financial planner present. We try and arrange this meeting as soon as possible after the death certificate is issued. This is a key differentiator in the Industry, and will be expanded on below. The company needs to be able to present an Admitted Attorney, in front of any client, anywhere in SA, who has the ability to answer any question at the first meeting, around any asset/ liability / set of personal circumstances that may come into effect in the estate.

Job Family

Sales and Services

Career Stream


Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To administer deceased estates and to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holisitic value proposition for our clients

Job Responsibilities

  • To be the client facing legal specialist of the estate department for the heirs and planner community nationally.
  • To determine the risk in each matter (Estate) and plan a way to minimize the risks associated with each matter (in conjunction with the Head Estates as well as the Estate specialist).
  • To create and manage a network of correspondent Attorneys dealing with the interactions between the approx. 15 Masters of the High Court around the country.
  • To review and improve on an ongoing basis the Take on processes (onboarding of new estate matters) – this includes documentation, electronic and otherwise of all process outcomes to be able to obtain Letter of Executorship, measure the time frames of the interactions with clients from date of first meeting to issuing of letters of Executorship in conjunction with the Take on Team and Head of Estates.
  • To provide legal technical support to the Head of estates and other parties where relevant, on Estate litigation and other legal matters (including interactions with the various Government entities (Home Affairs, SAPS, Dept. of Justice, Dept. of Labour etc.)
  • To ensure an appropriate allocation of estates between Estate specialists – in conjunction with the Head of Estates , which includes but is not limited to, nature of matter, Language of heirs, value and complexity involved, existing work load of each estate specialist.
  • To conduct the Estate interview and complete the prescribed forms (and variations) and explain all the reasons for each form using the estate administration process guide.
  • To be Involved with all legal aspects around compliance -  as it relates to estate documents and various acts such as POPIA , FICA etc.,

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post Graduate Diploma in Financial Planning.


Admitted Attorney

Essential Certifications

    Preferred Certifications

    Fiduciary Institute of South Africa.

    Minimum Experience Level

    5 years in legal / banking environment

    5 years' experience in administration of estates

    Technical / Professional Knowledge

    • Microsoft Office
    • Administrative procedures and systems
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Banking knowledge
    • Banking procedures
    • Cluster Specific Operational Knowledge
    • Business principles
    • Business terms and definitions
    • Governance, Risk and Controls

    Behavioural Competencies

    • Customer Focus
    • Work Standards
    • Collaborating
    • Communication
    • Managing Work
    • Building Partnerships


    Please contact the Nedbank Recruiting Team at +27 860 555 566


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