Credit Business Analyst

Job Requisition Details

REQ#139199

Location: Johannesburg, Gauteng

Closing Date: 16 May 2025

Talent Acquisition: Bongiwe Mchunu

Job Family

Project, Process and Product

Business Unit/Department

Systems and Delivery Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

Bridging the gap between business needs and technical solutions by translating complex requirements into actionable specifications. Leads cross-functional teams through the software development lifecycle, ensuring alignment between stakeholders and developers. Analyses data, systems, and processes to drive strategic decisions and optimize technology-driven business outcomes.

Job Responsibilities

• Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.    
• Conduct elicitation and collaboration tasks to obtain information from stakeholders.   
• Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs. 
• Conduct Requirements Life Cycle Management  tasks to manage and maintain requirements and design information from inception to retirement 
• Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
• Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
• Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
• Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.    
• Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.    
• Understand all elements of the program and team backlog and align requirements accordingly.    
• Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.    
• Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.    
• Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.    
• Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
• Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.    
• Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
• Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.    
• Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.    
• Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.    
• Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.    
• Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.    
• Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.    
• Drive minimum viable thinking, continuous deployment and integration.    
• Ensure early remediation by reducing waste, rework, identify risks, issues.

Technical Skills Required

• Innovation Facilitation
• Business Analysis
• AGILE (SAFe recommended)
• Project Management

Essential Qualifications - NQF Level

Preferred Qualification

• NQF Level 7 industry related qualification
• Agile certification
• BABOK certification
• Safe Certification 

Preferred Certifications

• IIBA endorsed 

Minimum Experience Level

• Min 5 years' experience in Business Analysis
• Financial services background 
• Advantage - Credit Background

Technical / Professional Knowledge

Behavioural Competencies