Client Principle

Client Principle: Nedbank Africa Regions

Location: Nedbank, 135 Rivonia Road, Sandown, Sandton, Johannesburg.

Closing Date

25 October 2024

Career Stream

Leadership Pipeline

Job Purpose

To achieve financial objectives in chosen market segments through stakeholder relationship management and client engagement, in line with Nedbanks' business strategy.  To support the subsidiary teams in structuring and booking lending transactions to maximise sustainable revenue and portfolio growth. To create a blueprint for Sales and Client Experience in a functional environment, deliver on the Cluster Client Value Proposition (CVP) and Value Delivery System (VDS) regionally, collaborate, deliver customer experience, share of wallet and market share in line with Nedbank Africa Regions strategic objectives.

Job Responsibilities

• Ensuring client and stakeholder expectations are understood and met, building relationship through regular engagement.
• Manage internal stakeholder relationships by collaboration across all clusters; clear communication; agreeing on objectives and timeline and requesting stakeholder input in decision making.
• Build synergy across business functions.
• Build and maintain relationships with external stakeholders.
• Ensure alignment and achievement of strategy and create a completive advantage by understanding and translating the Cluster strategy into Business execution.
• Divisional strategy Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
• Ensure that the leadership agenda has been embraced by the division. 
• Optimise performance and motivation. Empower team to make decisions and recommend tailored solutions to Business Unit specific problems.
• Ensure implementation and execution of divisional sales strategy. Assist team to close transactions by sharing your professional skills; supporting deal assessments; running various pricing scenarios and scoping financial models; structuring the transaction; supporting discussion at the credit committee.
• Achieve and manage targets.  Identify opportunities to enhance revenue streams, profitability and reduce financial risk.
• Keep abreast of competitor activities & conduct market research, benchmark industry best practices & apply CVP.
• Provide sales intelligence and solutions.
• Provide continuous sales leadership.
• Identify and reduce risk for Nedbank Group.
• Produce reports to key business committees.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Monitor achievement of function goals, and levels of service, and manage business and client interests. Improve division sales policies and procedures.
• Manage risk by providing input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation and proactively managing changes.
• Improve processes and skills.

Minimum Experience Level

Essential Qualifications - NQF Level

Preferred Qualification

Bachelor of Commerce: Honours , Master in Business Adminstration

Technical / Professional Knowledge

Behavioural Competencies