Card Forensic Investigator

Requisition Details & Talent Acquisition Contact

REQ: 138431

Talent Acquisition Consultant: Lerato Sithole

Location: Johannesburg

Closing Date: 13 March 2025

Job Family

Career Stream

Leadership Pipeline

Job Purpose

• Conduct forensic investigations within the GFCFS investigation mandate, focusing on cases where Nedbank products or facilities were fraudulently applied for or abused to commit crimes or facilitate the flow of funds from criminal activities. Knowledge of compliance frameworks related to Card Payments and Acceptance is preferred.

Job Responsibilities

• Performing field investigations.
• Engaging with merchants and law enforcement.
• Testifying in court.
• Working standby.
• Assisting SAPS with tracing, observations, operations, and arrests.
• Alerting other banks of potential fraudulent transactions and identifying suspicious deposits to prevent losses.
• Conducting thorough investigations and reporting fraudulent activities.
• Ensuring all regulatory standards for record-keeping are met.
• Ensuring provisions for claims are made and regulatory requirements are met, including reporting claims and corruption cases.
• Ensuring consistency of sanctions for similar transgressions.
• Reporting information regarding fraudulent trends to Enterprise Risk Committees (ERCOs) for the implementation of preventative and corrective actions.
• Investigating and assisting merchants, providing training, and offering guidance if targeted and defrauded.
• Assisting in registering police cases when needed.
• Investigating merchants and their staff who commit fraud, especially those applying for merchant facilities with fraudulent intent (fronting).
• Terminating merchant facilities, placing them on MATCH, collecting POS devices, and ensuring facilities are closed on the system.
• Completing a PRECCA report and reporting to Corruption.
• Completing RIC, STR, and SAR reports in the event of merchant and staff involvement in fraud.

Essential Qualifications- NQF level

• Relevant 3-year diploma or degree

Preferred Qualification

• Diploma: Criminal Justice and Forensic Auditing

Essential Certifications

• Certified Fraud Examiner

Minimum Experience Level

• 7 -11 years of investigative experience, particularly in tracking, tracing, and observing syndicate movements, as well as conducting sting operations.
• Investigation of crimes involving Card Payments and Acceptance.
• Field Investigations experience is required, not just desk-based claim resolution
• Ability to perform self-defense during field operations.

Additional Skills and Requirements:

• Technical Skills: Proficiency in using forensic investigation tools and software. Familiarity with data analysis techniques and software.
• Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills for engaging with various stakeholders. Ability to work independently and as part of a team.
• Training and Development: Opportunities for ongoing training and professional development in forensic investigation techniques and compliance frameworks.
• Ethical Standards: Adherence to high ethical standards and integrity in conducting investigations.
• Reporting: Ability to prepare detailed and accurate investigation reports.

Technical / Professional Knowledge

Behavioural Competencies

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566