Campaign Manager

Job Requisition and Talent Acquisition Consultant details

REQ: 133446

Role: Campaign Manager (12 months Contract)

Advert closing date: 01/05/2024

Job Family

Leadership Pipeline

Job Purpose

To plan, execute, monitor and deliver on sales and retention business objectives in support of RBB ProductStrategy.

Job Responsibilities

• Responsible for stakeholder engagement and alignment relating to Sales and Retention business objectives.
• Plan and implement campaign activities.
• Drive strategic sales levers by observing, coaching and testing for understanding.
• Review of end to end fulfilment processes for efficiency and effectiveness.
• Measure and drive sales leads and usage of relevant sales systems to improve cross sellingopportunities.
• Improve cross sell through driving digital enticement by identifying lost opportunities.
• Drive activation and entrench sales to improve revenue generating accounts.
• Focus on portfolio tilt and drive relevant products to increase revenue and entrenchment.
• Drive Life Cycle Management activities to increase revenue.
• Manage Direct Expenses by making use of Cost effective multi-media solutions to improve cost ofsales.
• Analyse relevant client feedback systems and identify common trends in client sales and retentionchallenges and recommend corrective action to achieve client satisfaction.
• Ensure adherance to sales and retention standards and strategies by observation and measurementand recommending corrective action.
• Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and retentiontargets.
• Support relevant areas to achieve sales and retention objectives by highlighting gaps and opportunities.
• Reducing processing errors and improve data quality by effective monitoring, controls and puttingcorrective activities in place.
• Ensure compliance to all relevant legislative and Nedbank Policies and Processes requirements.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank andBusiness Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informalinteraction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that willimprove the functioning of stakeholders' businesses by highlighting benefits in support of theimplementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating inNedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes and systems by identifying and recommendingeffective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Preferred Qualification

Project Management.

Minimum Experience Level

• 3-5 years relevant management and banking experience

Technical / Professional Knowledge

Behavioural Competencies