Business Transformation Analyst

Job Classification

Job Family

Project, Process and Product

Career Stream

FAIS Affected

Leadership Pipeline

Manage Self: Professional (MSP)

Job Purpose

The Digitization and Automation team at Nedbank is at the forefront of digital innovation, crafting robust and scalable digital solutions that propel the organization forward. We are on the lookout for a Business Transformation Analyst who can spearhead solution development. Our mission is to architect and engineer top-tier automation solutions that address and resolve business challenges, leveraging both commercial and open-source technologies. If your passion lies in crafting sustainable, scalable, and secure software that prioritizes user needs, then you’re the candidate we seek. Join us for an opportunity to collaborate with seasoned engineers and explore a diverse range of cutting-edge automation technologies. 

Job Responsibilities

•Conceptualize and design solutions using the Microsoft Power Platform tailored to specific business challenges, incorporating design thinking as a fundamental aspect of the solutioning process.
•Ensure the delivery of dependable, scalable, and efficient solutions by overseeing the complete project lifecycle—from requirements analysis and design to development, testing, integration, deployment, support, and documentation. Assume responsibility for tasks, ensuring effective communication and proactive engagement with business stakeholders.
•Develop a comprehensive understanding of both current and emerging technology stacks within the automation domain to create solutions that are both high-quality and scalable.
•Stay abreast of any modifications to operational requirements throughout the development phase, adjusting to align with business needs and ensure seamless end-to-end process management.
•Gain a profound insight into business objectives and expectations to fully comprehend the operational impact and performance metrics of the automation solutions.
•Analyse existing workflows to identify areas for improvement, applying coding expertise to optimize processes and enhance efficiency. Maintain and ensure the reliability of new and existing solutions, with a focus on minimizing support and delivering quality.
•Establish operational support service level agreements for the developed solutions to guarantee their reliability and effectiveness.
•Maintain detailed documentation of requirements, design specifications, process flowcharts and implementation detail, and craft compelling presentations and reports that provide actionable insights to both technical and non-technical audiences.
•Integrate data from various sources and leverage AI to bolster decision-making. Apply knowledge of database structures and normalization methods to ensure data is organized efficiently.
 

Essential Qualifications - NQF Level

Bachelor of Science (BSc) degree in engineering or computer science, or other equivalent related degree. Honours level preferred.

Preferred Qualification

Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Preferred Certifications

• PowerApps/Power Automate Development Fundamentals.
• Azure Fundamentals certification.

Minimum Experience Level

Up to 3 years’ experience working in a software development and delivery team.

Technical / Professional Knowledge

•Information systems
•Process engineering skills
•Microsoft 365 ecosystem
•Microsoft Power Platform
•Azure DevOps
•Change management
•Client service management
•Governance, risk and controls
•Business writing skills
•Management information and reporting principles, tools and mechanisms
•General communication skills
•People practices
 

Behavioural Competencies