Home Loans Sales Consultant

Requisition and Specialist Recruiter Details

REQ 134917 -  Twanette Coetser

Closing Date  -  27 September 2024

Cluster and Location

Total Business Banking and Retail - Channel Sales - Home Loans 

East London

Career Stream

Leadership Pipeline

Home Loans Sales Consultant

Job Purpose

To increase client base and fulfil clients sales and service needs through the mobile channel in line with Nedbank's strategic goals.

Job Responsibilities

• Acquire new business by selling Nedbank products to newly identified companies and their staff.
• Fetch new business outside of the established branch channel, through mobile capability.
• Assist companies with financial firness programmes for their staff.
• Identify new sales opportunities through engaging the employees of newly identified companies and the communities these companies operate in.
• Meet company's and their staff's financial needs by conducting needs analysis.
• Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities.
• Build and maintain external relationships with extenal companies to ensure client service and future sales opportunities.
• Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfull any opportunities that potentially grows from regular client engagements.
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities endusive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meeting.
• Share information and best practice with colleagues and team members. 
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities endusive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meeting.
• Share information and best practice with colleagues and team members.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Minimum Experience Level

• 3 years' Relationship management experience in the financial sector
• 2-3 years’ Sales experience with a proven track record in a pressurised sales environment
• 3 years’ Sales experience in a Home Loans environment / Estate Agent / Bond Originator a must

Requirements

• NQF Level 5 or Higher in a Financial or Business-related field essential
• Matric / Grade 12 / National Senior Certificate
• Valid driver's license and own reliable transport

Technical / Professional Knowledge

Behavioural Competencies