Data Management Officer - Credit Risk

Job ID

139183

Closing Date: 12 May 2025

Job Purpose

To provide data management services for the credit data domain that spans more than one cluster. Ensure a complete view of credit data throughout the organisation and inform and implement the decisions of the data governance council.

Job Responsibilities

• Engage with stakeholders to obtain an understanding of their data quality practices to contract, manage and meet expectations.
• Develop and maintain partnerships with stakeholders to facilitate accomplishments of data quality objectives.
• Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on data quality practices.
• Facilitate collaboration between stakeholders by identifying and addressing conflict issues to ensure optimised data quality practices are implemented across stakeholder groups.
• Collaborate and maintain relationships internally by communicating business requirements and assist in the buy-in and usage of products and services to enhance efficiencies and improve delivery to stakeholders.
• Participate in Nedbank Culture building initiatives (e.g. Barrett Surveys etc.) contributing to a culture conducive to the achievement of transformation goals.
• Participate and support corporate social responsibility initiatives for the achievement of business strategy (eg. Social responsibility, Nedbank Green Strategy).
• Identify opportunities to influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to Nedbank.
• Responsible for implementing a wide range of data management services on credit data as required.
• Identifies credit data quality concerns, conducts root cause analysis and provides feedback to the data governance council and data management competency centres of excellence.
• Be consulted for input on, and be informed of, all data management services as they relate to credit data.
• Provide input into, and advice on the alignment between data quality and Nedbank clusters' risk profile and risk appetite by recommending corrective action or mitigating strategies.
• Provide input, related to data quality deliverables, into the Group Operational Risk Management (GORM) budget in line with Finance requirements and business plans.
• Contract deliverables, services and pricing with Nedbank clusters and agree transfer pricing allocation to clusters.
• Utilise budget allocation effectively by implementing enhancements to data governance practices and improve efficiencies for the benefit of stakeholders.
• Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
• Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in field of expertise.
• Ensure all personal development plan activities are completed within specified timeframe to ensure personal growth and application of new competence in function to enable effectiveness in performance of roles and responsibilities.
• Share operational risk related knowledge, resources and practices (e.g. internal loss data, trends and industry benchmarks) with team and stakeholders during formal and informal interaction to enable up-skilling.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Preferred Qualification

Essential Certifications

Preferred Certifications

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies