Jobs at Nedbank

Senior Manager: Sustainability and Consolidation (Johannesburg, ZA)

Job Requisition Details

Job Requisition ID: 145921

Closing Date: 06 June 2026

Location: Johannesburg, Gauteng

Talent Acquisition: Bongiwe Mchunu

Job Family

Project, Process and Product

Career Stream

Business and Commercial Banking - Projects

Leadership Pipeline

Manage Others (MO)

FAIS Affected

Job Purpose

To oversee and action the creation and compilation of management and strategic reports that are aligned to strategic intent. Provide Internal integration for the team, supporting the ME and divisional Divco with their tracking, monitoring & evaluation of initiatives against KPI's and overall strategic plan.To plan, direct and co-ordinate the activities of initiatives to ensure that project goals are accomplished.

Why Join Our Team

Join a forward-thinking and impact-driven team at the forefront of sustainability and strategic transformation. You will play a key role in shaping ESG strategy, driving meaningful change, and influencing executive decision-making through high-quality insights and reporting. This role offers the opportunity to work cross-functionally, contribute to innovative solutions, and be part of a culture that values collaboration, accountability, and continuous improvement.

Job Responsibilities

Build strong stakeholder relationships to support aligned and effective delivery
Translate strategy into clear execution plans and coordinate delivery across teams
Analyse data and produce reports and dashboards for informed decision-making
Deliver projects on time, within budget, and to required quality standards
Monitor performance, manage risks, and implement corrective actions
Support Segments improvements of processes, policies, and client service delivery
Identify growth and innovation opportunities through market insights
Coordinate cross-functional teams to ensure seamless execution
Produce insights to track performance and support executive reporting
Support team capability building and a collaborative, high-performance culture
Contribute to transformation and culture initiatives

Sustainability & Reporting

Drive execution of the sustainability strategy in line with business priorities
Manage ESG frameworks, metrics, and financed emissions tracking
Deliver clear, concise reporting for Exco and Board
Track performance through dashboards and reporting tools
Support the embedding of sustainability into business processes and decision-making
Identify ESG risks and opportunities and drive improvement actions
Track and report on sustainability policies, standards, and disclosures
Support the development of sustainable finance and ESG products
Ensure strong governance, compliance, and data integrity
Collaborate across teams to meet reporting requirements

Our Ideal Candidate

A strategic thinker with the ability to translate vision into actionable plans.
Strong stakeholder manager with the ability to influence at senior levels.
Highly analytical, with a passion for data-driven decision-making.
Proven ability to lead and deliver complex, cross-functional initiatives.
Resilient and adaptable, with strong problem-solving capabilities.
A collaborative leader who fosters high-performance team environments.
Passionate about sustainability, ESG principles, and driving business impact.
Excellent communicator, able to simplify and present complex concepts clearly.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

A relevant postgraduate qualification (NQF Level: Honours or Professional Qualification) in Business Management, Finance, Management Analytics, or a related field

Minimum Experience Level

Minimum of 7–10 years’ experience in a strategic, analytical, or business management environment, preferably within financial services or banking.
Demonstrated experience in strategic reporting, project management, and performance tracking.

Technical / Professional Knowledge

Conducting root cause analysis
Research methodology
Identifying trends
Managing multiple projects
Drafting reports
Developing ways to minimize risks
Brainstorming ways of improving a product or situation
Communicating standards to others
Writing business proposals
Communicating complex information orally

Behavioural Competencies

Driving Execution
Cultivating Networks and Partnerships
Establishing Strategic Direction
Entrepreneurship
Compelling Communication
Driving Innovation
Business Savvy
Sharing Responsibility

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

REQUISITION DETAILS

REQ 146129 Thembi Mtshali

Location: Johannesburg

Closing Date: 2 June 2026

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

To support the delivery of regulatory and reporting projects across the Nedbank Group by driving implementation, coordinating stakeholders, and ensuring compliance with evolving regulatory requirements.

The role is responsible for supporting internal and external audit engagements, managing remediation of identified improvement opportunities, identifying RWA optimisation opportunities, assisting with automation of manual processes and translating regulatory requirements into accurate and effective reporting outcomes.

The position further supports business-as-usual system changes, automation and new product enhancements within the credit RWA calculation and reporting environment through the development of business requirements, engagement with both business and technical teams, and testing of implemented changes. A key component of the role is to understand, review, and optimise credit RWA, including SA-CCR and CVA processes, driving automation and process improvements to enhance efficiency, reduce operational risk, and improve control robustness.

The role also ensures alignment between Risk and Finance data through reconciliations, investigations, and stakeholder engagement, and supports the interpretation and implementation of regulatory guidance to ensure accurate, consistent, and compliant reporting across the Group.

Job Responsibilities

You will support and assist with the delivery of regulatory and reporting projects across the Nedbank Group by driving implementation, coordinating stakeholders, and ensuring compliance with evolving regulatory requirements.

Project management of key deliverables, including co-ordinating the work and output of team members and contributors across the organisation.

Assisting with both internal and external audit, documentation, recommendations and resolving open items.

You will support product owners, to identifying system improvements and collaborating with business and ICT stakeholders to describe, prioritise and drive implementation of system enhancements.

You will develop controls and optimise processes to ensure the accuracy, efficiency, and timeous delivery of regulatory reporting to the SARB PA and other stakeholders.

Your excellent communication, report writing, project management, data analysis, regulatory expertise and general credit knowledge combined with solid technical skills will be used to enhance processes, accuracy and efficiency for the calculation of credit RWA and related credit risk reporting and analysis for the entire group.

The team culture emphasises development, especially of leadership and behavioural skills.

Our focus is on automation and digitisation, while our function provides insight and assurance into impairments, credit RWA, concentration risk, portfolio management, risk appetite, peer group analysis, financial disclosures, and various regulatory reports, all of which are presented to executive management and the Board. This provides opportunities for development and growth, and to develop an organisation-wide reputation for excellence.

Interpret regulatory reforms and assess the impact on credit risk parameters, processes, results, and reporting.

Ad-hoc tasks, bespoke projects, board-level reporting, deep dives, and responding to SARB queries and impact assessments.

Contribute to a high-performance team culture via collaboration, knowledge sharing, mentoring, sprint planning and retrospectives, daily scrums, and project participation.

Understand and embrace the Nedbank vision and values, and lead by example.

Actively engage, manage, and influence diverse stakeholders.

People Specification

Qualifications

BSc Mathematics/Statistics, BSc Engineering, BCom Economics and Statistics, FRM, BSc Quantitative Risk Management or similar technical BSc.

Preferred Qualification

Post graduate degree in Statistics/Mathematics, CFA/ FRM/CQF

Minimum Experience Level

5 - 8 years reporting ECAP, RCAP, Impairment modelling, Basel Modelling

Technical skills

SAS, SQL, credit RWA, banking regulations, SA-CCR, CVA, report writing, data analysis, process improvement and automation

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Behavioural Competencies

Applied Learning
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Strategic Vendor & Agency Relationship Manager (Johannesburg, ZA)

Job Classification

146136 - Busi Radebe

Job Post End Date: 05 June 2026

Job Family

Sales And Services

Career Stream

Client Service

Leadership Pipeline

Manage Self: Professional

Job Purpose

To own and manage the end-to-end relationships with all strategic marketing vendors and agencies, ensuring high performance, cost efficiency and sustainable partnerships in line with Nedbank’s marketing strategy and efficiency objectives. The role focuses on driving value realisation from external partners by implementing strong commercial governance, performance management and relationship-building practices across the marketing vendor and agency ecosystem.

Job Responsibilities

Contribute to a culture conducive to the achievement of Nedbank’s transformation goals and values by participating in culture-building and diversity & inclusion initiatives.
Participate in and support corporate responsibility initiatives to further the Nedbank business strategy and brand values (e.g., Green Strategy, BEE etc).
Seek opportunities to improve vendor management processes and systems by identifying and recommending more efficient ways of working and adding value toNedbank’s marketing operations.
Ensure all vendor management activities are well-planned and delivered on schedule by maintaining and reviewing structured activity plans, monitoring progress, and taking corrective actions as needed.
Ensure efficient utilisation of external resources to deliver high-quality marketing outputs within budget by optimising vendor allocation, balancing quality with cost, and working within agreed financial limits.
Identify and resolve vendor-related challenges and bottlenecks effectively by engaging and collaborating with internal stakeholders (Marketing, Procurement, Finance) and external partners, facilitating quick issue resolution and continuous improvement.
Identify opportunities to leverage vendor capabilities for new marketing initiatives by engaging with business unit stakeholders and aligning vendor solutions to evolving business needs.
Build strong professional relationships with internal stakeholders (e.g., Marketing teams, Finance, Procurement) through regular communication and reporting, to align on vendor strategies, share performance insights, and address needs or concerns promptly.
Develop collaborative and trusting partnerships with marketing agencies and strategic vendors (including MarTech, data, and media partners) by maintaining open communication, regular feedback sessions, and mutual value commitments.
Drive high vendor performance by establishing clear service level agreements (SLAs) and performance metrics for each key vendor, and conducting regular performance reviews to ensure timely delivery, quality outputs, and minimal rework.
Ensure strict commercial and contract governance by managing all vendor contracts, MSAs, and scopes of work; enforce compliance with agreed terms, procurement policies, and regulatory requirements, proactively addressing scope changes or non-compliance to mitigate risk.
Achieve cost and output efficiency targets by actively monitoring marketing spend on vendors, improving the working vs non-working spend ratio (towards strategic targets) and negotiating cost-saving initiatives (e.g., rate optimisations, scope efficiencies) to realise measurable savings.

Job Responsibilities Continues

Monitor, reconcile, and report on vendor spend and output value by leveraging cost benchmarking insights and spend reconciliation processes, capturing cost avoidances and savings, and ensuring vendor expenses align with expected ROI.
Regularly assess and enhance vendor relationship health through structured surveys (e.g., client-agency satisfaction or “RADAR” assessments) and implement improvement plans to ensure all key vendor relationships achieve targeted health scores.
Support the achievement of marketing strategy, objectives, and values by ensuring vendor-delivered services, processes, and solutions align with Marketing Operations plans and efficiency program goals.
Identify personal development opportunities (e.g., relevant training courses) to enhance expertise in vendor and agency management, keeping skills and industry knowledge up-to-date.
Ensure all personal development activities are completed within agreed timeframes and performance standards, fostering continuous growth as a vendor management professional.
Share knowledge and industry trends in vendor management, procurement, and marketing operations with team members and stakeholders through formal and informal interactions, promoting best practices and continuous improvement.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant tertiary qualification (Advanced Diploma or National First Degree in Business, Marketing, Supply Chain Management or related field)

Preferred Certifications

Certification in procurement, supplier management, or project management (beneficial)

Minimum Experience Level

3 years’ experience in vendor/supplier or agency management, procurement or marketing operations with a proven track record of managing vendor relationships and driving cost/value improvements in a corporate or financial services environment.

Technical / Professional Knowledge

• Vendor/supplier management practices and procurement processes
• Contract negotiation and management (MSAs, SLAs, scopes of work)
• Third-party performance measurement and service level management
• Data analysis and spend/performance reporting
• Governance, risk management, and control frameworks
• Principles of financial management and budgeting
• Relevant regulatory and compliance knowledge (e.g., procurement policies, B-BBEE)
• Vendor management systems and relevant technology tools
• Industry trends in marketing, agency, and vendor management

Behavioural Competencies

• Customer Focus (Stakeholder Focus)
• Building Partnerships
• Negotiation and Influence
• Communication and Presentation Skills
• Planning and Organising
• Driving for Results
• Quality Focus
• Adaptability and Continuous Improvement

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146145

Location: Johannesburg, Gauteng

Closing Date: 09 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Investment Banking

Career Stream

Business and Commercial Banking - Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

This role is responsible for designing, building, and maintaining reliable data pipelines and curated datasets that enable reporting, analytics, and downstream consumption. This role focuses on Microsoft SQL Server, SSIS, and SAS to deliver robust ETL/ELT processes, data quality controls, and performant data structures. Exposure to Azure Databricks and/or Microsoft Fabric is advantageous for modern cloud-scale processing and lakehouse patterns.

Why Join Our Team

Join a high-performing, data-driven environment where your expertise will directly shape strategic insights and decision-making. You’ll work with modern data engineering tools and frameworks, contribute to scalable solutions, and collaborate with experienced analysts and business stakeholders. This role offers exposure to advanced analytics, cloud technologies, and continuous improvement practices—providing a strong platform for professional growth and impact within a leading financial services organisation.

Job Responsibilities

Data Engineering & Pipeline Development

Design, develop, and support ETL/ELT pipelines using SSIS, SQL stored procedures, and SAS (where applicable).
Build and maintain SQL Server objects (tables, views, functions, procedures) to support analytics and operational data needs.
Develop reusable frameworks for ingestion, transformation, orchestration, scheduling, and monitoring of pipelines.
Implement incremental loads, CDC-style patterns, and robust restartability (idempotent processing).

Data Quality, Controls & Governance

Implement data quality checks (completeness, accuracy, duplication, referential integrity, timeliness) and automated exception handling.
Maintain metadata, lineage, and documentation for pipelines and key datasets.
Support auditability and controlled promotion across environments (dev/test/prod), including deployment standards.

Performance & Reliability

Optimize SQL performance through indexing strategies, query tuning, partitioning, and efficient transformation patterns.
Monitor and troubleshoot pipeline failures, data anomalies, and performance bottlenecks.
Ensure high availability and operational resilience for critical data processes.

Collaboration & Delivery

Work closely with analysts, modelers, reporting teams, and business stakeholders to understand requirements and translate them into scalable data solutions.
Contribute to Agile delivery practices (refinement, estimation, sprint planning, technical design reviews).
Provide production support and participate in root-cause analysis and continuous improvement.

Our Ideal Candidate

We are looking for a detail-oriented and solutions-driven professional who:

Demonstrates strong analytical and quantitative problem-solving skills
Has a passion for building efficient, scalable data pipelines and data solutions
Is highly proficient in SQL, data modelling, and ETL/ELT processes
Shows a strong commitment to data quality, governance, and accuracy
Communicates complex technical concepts clearly to both technical and non-technical stakeholders
Thrives in a collaborative, Agile delivery environment
Is proactive, adaptable, and driven by continuous improvement
Has a solid understanding of risk management and regulatory considerations within financial services

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

A relevant tertiary qualification (NQF Level 7), such as a degree or advanced diploma in Mathematics, Statistics, Quantitative Finance, or a related field.
A postgraduate qualification (e.g., Honours, Master’s) or professional certification such as CFA, FRM, or CQF will be advantageous.

Minimum Experience Level

Minimum of 3–5 years’ experience within a quantitative, analytical, or data engineering environment.
Proven experience working with SQL Server, SSIS, SAS, or similar data engineering tools.
Strong knowledge of data modelling, ETL/ELT development, and performance optimisation.
Exposure to modern data platforms such as Azure Databricks or Microsoft Fabric is beneficial.
Experience within financial services or banking environments will be an added advantage.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Behavioural Competencies

Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Product Head: Documentary Trade (Johannesburg, ZA)

Job Purpose

To lead and drive the Documentary Trade product strategy and execution across markets and client segments, ensuring sustainable revenue growth, strong risk management, and a differentiated client proposition. This role is accountable for shaping and scaling the documentary trade franchise through strategic product leadership, market expansion, and end-to-end value chain ownership, while delivering against financial, client, and operational objectives.

Job Responsibilities

Strategic Leadership & Franchise Growth

Define and execute the documentary trade product strategy across key markets, sectors, and client segments.
Identify and unlock growth opportunities across corridors, industries, and client ecosystems.
Position the bank as a leading documentary trade provider through innovation, competitiveness, and client relevance.
Monitor market trends, competitor activity, and regulatory developments to inform strategic direction.

Product & Commercial Ownership

Own and manage the product P&L, including revenue growth, cost management, and returns optimisation.
Drive commercial performance through pricing, structuring, and deal origination support
Develop and execute business cases and investment priorities aligned to strategic objectives.
Ensure effective product governance, risk management, and regulatory compliance.

Client & Market Delivery

Partner with Coverage, Product Sales, and key stakeholders to drive client acquisition, retention, and wallet growth.
Ensure the product offering addresses client pain points across trade cycles, delivering practical and scalable solutions
Support key client engagements and complex transactions, providing expert product leadership
Deliver a client-centric value proposition that balances service, risk, and profitability.

Product Development & Innovation

Lead the development and enhancement of documentary trade solutions across letters of credit, standby letters of credit, guarantees, and documentary collections.
Drive digitisation, process efficiency, and platform integration to improve client and operational outcomes.
Ensure product capabilities remain competitive, scalable, and aligned to market needs.

Stakeholder Management

Collaborate closely with Product Managers & Product Sales, Coverage teams, and Legal, Risk, and Compliance.
Build strong internal partnerships to ensure seamless execution and delivery across the value chain.
Influence key stakeholders to support product priorities and client outcomes.

Leadership & Team Development

Lead and develop a high-performing team, fostering a culture of accountability, ownership, and excellence.
Drive capability building across product, sales, and broader stakeholder groups.
Contribute to broader business strategy and leadership initiatives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

MBA or relevant Master’s degree

Minimum Experience Level

Significant experience in trade finance / documentary trade within a banking environment
Proven track record in product management, strategy execution, and revenue delivery
Demonstrated experience managing or influencing product P&L performance

Technical / Professional Knowledge

Change management
Communication Strategies
Diversity management
Employee training/development
Financial Accounting Principles
Organisational behaviour theory
Principles of project management
Strategic planning
Strategic Thinking
Risk governance
Product Development

Behavioural Competencies

Building Partnerships
Communication
Customer Focus
Decision Making
Continuous Improvement
Guiding Sales Opportunities

Employment Equity Statement

Preference will be given to indviduals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth Manager - Nelspruit (Nelspruit, ZA)

Job Classification

Requisition - 146061- Melissa Cloete

Business Unit - Nedbank Private and Wealth: High Net Worth

Location - Nelspruit

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

Job Purpose

We’re seeking a dynamic Wealth Manager/ Wealth Advisor to join our team based in Nelspruit— individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of market trends and variables that may impact their investment plans.
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions.
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share.
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets.
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base.
Collaborate successfully across all relevant areas to achieve shared goals.
Ensure compliance with relevant statutory, legislative, policy, and governance requirements.
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures.
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products.
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums.
Developing networks and build alliances to grow and strengthen internal support bases.
Provide support and coaching the wealth managers, paraplanners and other staff as required.
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FPI (Financial Planning Institute) membership
FSB Regulatory Examinations (RE 1) or ACI Dealing certificate and FAIS requirements

Preferred Certifications

Minimum Experience Level

minimum of 5 years Management of private client investment portfolios, estate and tax planning, international investments

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Product Manager (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146152

Location: Johannesburg, Gauteng

Closing Date: 12 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Project, Process and Product

Career Stream

Business and Commercial Banking - Card Acceptance

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

The Product Manager in a Scaled Agile (SAFe) environment is responsible for defining and delivering customer-centric solutions at the program level, ensuring alignment between business strategy, customer needs, and Agile Release Train (ART) execution. They act as the voice of the customer and business, owning and driving program backlog (Point of Sale/Compliance/other value streams) , roadmap, and value delivery across multiple teams.

Why Join Our Team

Join a high‑impact team at the forefront of Card Acceptance within Business and Commercial Banking. This role offers the opportunity to shape customer‑centric, scalable solutions in a SAFe Agile environment while working across diverse stakeholders, including technology, risk, compliance, and commercial teams. You will play a key role in driving meaningful change, influencing strategic outcomes, and delivering value that supports both customer needs and business objectives in a highly regulated financial services environment.

Job Responsibilities

Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping management information updated.
Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process-system- operating procedures.
Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
Identify the business issue by observation; analysing management reports and requests from EXCO.
Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
Set expected performance output by meeting and agreeing with management.
Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
Manage internal and external stakeholders by regular meetings and agreeing deliverables.
Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Our Ideal Candidate

The ideal candidate is a strategic, delivery‑focused Product Manager who thrives in complex, cross‑functional environments and is passionate about customer value and continuous improvement. You bring strong analytical thinking, the ability to influence without authority, and a proven track record of translating insights into impactful product and process solutions.You are comfortable balancing customer needs with commercial outcomes, simplifying complex concepts, and driving alignment across multiple stakeholders to deliver measurable results.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, Finance, or a related field

Minimum Experience Level

Minimum of 3 years’ experience in consulting, strategy, product management, business analysis, or information/data analytics environments
Hands‑on experience in Agile delivery frameworks, with SAFe strongly preferred
Proven experience in facilitation, stakeholder engagement, and managing cross‑functional teams
Demonstrated ability to define and write user stories, acceptance criteria, and manage program or product backlogs
Experience in building compelling business cases and driving measurable outcomes such as revenue growth, adoption, or efficiency gains
Strong capability in data‑driven decision‑making, root‑cause analysis, and structured problem‑solving
Exposure to system integrations, APIs, data flows, and platform architectures
Experience within card environments (card acceptance or issuing) will be advantageous
Proven stakeholder management experience across Technology, Sales, Commercial, Risk, Compliance, Legal, and Executive teams

Technical / Professional Knowledge

Communication Strategies
Data analysis
Industry trends
Principles of financial management
Relevant regulatory knowledge
Decision-making process
Cluster Specific Operational Knowledge
Governance, risk and controls

Behavioural Competencies

Customer Focus
Decision Making
Facilitating Change
Initiating Action
Innovation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Team Leader (Paarl, ZA)

Job Requisition details

Req: 146172

Role: Service Team Leader

Area: Paarl

Advert closing date: 05/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services portfolio.

Job Responsibilities

Nedbank Goals:
Our goal is to be the best in client experience for our clients and make a real lasting difference for our clients.
Identify and support service opportunities and collaborate with service teams across Branch types to inspire team to define and implement action plans to grow profit and market share through service interventions.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
Client Engagement:
Identify client's service needs and opportunities.
Ensure service teams are prepared for client engagements and to improve client experience.
Study client feedback reports from service teams and address/ action plan root causes with teams to achieve service excellence goals.
Drive client experience aligned to the Nedbank brand pillars and Service excellence promise to Caringly connect and deliver value for our clients.
Ensuring that the Branch meet the defined service standards and corporate image requirements.
Educate clients to shift towards servicing through digital channels to provide them with convenient alternatives.
Ensure compliment and complaint management.
Explore client acquisition opportunities and drive quality leads or assist clients to open accounts via the Nedbank Money App where no advice is required.
Walk the floor regularly during the day, greet clients and ensure that they are being serviced in line with Nedbank service principles and are visible and available to clients at all times.
Manage capacity of service staff against client demand, real time.
Monitor staff client ratings and implement corrective coaching where needed or celebrate great service behaviour.
Risk and Ops:
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Manage cash related activities to reduce the operational and reputational risk.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained and conduct checks to ensure all self service devices are operational.
Lead:
Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
Ensure and lead consequence management, discipline and effective employee relations.
Manage staff onboarding process for staff to become proficient, confident and knowledgeable.
Ensure and lead consequence management, discipline and effective employee relations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

3 - 6 yearsBanking, Risk & Regulatory exposure

FAIS Compliant

Technical / Professional Knowledge

Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Governance, risk and controls
Problem solving skills

Behavioural Competencies

Building Customer Relationships
Decision Making
Planning and Organizing
Execution
Customer Focus
Coaching
Delegation and Empowerment

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales and Service Advisor (Elliotdale, ZA)

Sales and Service Advisor

Requisition Number-146161

Closing Date - 04 June 2026

Location- Elliotdale- Eastern Cape

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

Escalate unfulfilled client request to the appropriated channel for actioning.
On-board basic accounts (i.e Personal loans, Credit cards).
Ensure client's needs assessment is completed to offer related products and services.
Inform clients of finacial products, features and benefits.
Deliver sales targets and achieve client acquisition, growth and retention objectives.
Obtain referrals from existing clients and source leads from other business units.
Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
Keep clients informed of progress regarding their applications, queries and requests.
Position client's financial product requests for approval in line with process and procedure.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
Act with a client first mindset in all client engagements.

SOLVE:

Solve basic problems and issues (i.e debit order dispute).
Assess and listen carefully with understanding to establish and clarify client sales and service needs.
Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
Attend to administrative duties after on-boarding or service activity.
Authenticate clients, provide client service and meet client's identified needs.
Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Control the queuing process and prioritise clients with special needs.
Ensure all devices are operational during business hours.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

Identify and recommend opportunities to enhance processes, systems and policies.
Manage client appointment schedule to meet business objectives
Meet service excellence, teamwork and personal development goals.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (i.e. cards).
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
Mitigate risks and meet regulatory and legislative requirements where applicable.
Adhere to Workforce Management, principles, methodology and scheduling.
Report suspicious transactions.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS accredited Qualification (Accounting, Finance, Banking, Business)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Interbank operations
Problem solving skills
Client Relationship Management
Product sales skills
Employee engagement methodologies
Microsoft Office
Relevant Nedbank policies and procedures

Behavioural Competencies

Sustaining Customer Satisfaction
Building Customer Relationships
Sales Persuasion
Targeting Sales Opportunities
Planning and Organizing
Technology Savvy
Adaptability

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Cape Town, ZA)

Client Advisor

Requisition Number -146159

Closing Date - 04 June 2026

Location- Khayelitsha

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Mthatha, ZA)

Service Consultant

Requisition Number -146151

Closing Date - 04 June 2026

Location- Mthatha

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Higher Certificate or Diploma in Business Administration, Financial Management, or a related field (NQF Level 5).

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Broker Support Agent (CB S) (Cape Town, ZA)

Job Classification

Job Requisition: 145552
TA Specialist: Refilwe Falatsi
Closing Date: 5 June 2026
Contact Details: 010 221 5239
Location: Clocktower Campus, V&A Watefront, Cape Town
Cluster: Personal and Private Banking | Nedbank Insurance | Broker Support
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

By supporting the Risk Advisor within Nedbank Insurance brokerage, we drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize operational efficiency, identify, and address client needs.Maintain and build relationships with all stakeholders.

Job Responsibilities

Service and manage a portfolio of clients.
Responsibilities include management of policy renewals, retention, policy amendments, client queries,verification of client data.
Assisting Risk Advisor in obtaining quotations, onboarding of clients and issuance of policies.
Adherence to underwriting criteria and application.
Adherence to service standards and Service Level Agreement (SLA).
Identify and recommend ways to improve business processes and systems to operate more effectively and adding value to clients and business.
Support the achievement of the business vision, strategy, and values.
Achieving development goals.
FAIS requirements being achieved and fully complied with.
Comply with Risk standards, policies and procedures as required by Compliance.
Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Short Term Insurance qualification (The actual certificate with SAQA confirmation to verify)
Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines) (DoFA)
RE5 Certificate
COB required if appointed after 1 April 2018 on specific category
CPD for previous period from June 2024 to May 2025, if applicant was on the FAIS register during that period.

Preferred Qualification

NQF 5 Higher certificate in Short-term Insurance

Minimum Experience Level

3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
Experience working in a short-term insurance brokerage.(Non-negotiable)
DOFA for Cat 1.2 and 1.6 for 12 months or more

Technical / Professional Knowledge

Communication Strategies
Data analysis
Governance, Risk and Controls
Nedbank policies and procedures
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Cluster Specific Operational Knowledge
Credit and risk Knowledge

Behavioural Competencies

Building Partnerships
Earning Trust
Energy
Facilitating Change
Innovation
Work Standards
Planning and Organizing
Customer Focus

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Nelspruit, ZA)

Requisition Details

REQ Number: 146155

Closing Date: 04 June 2026

Location: Nelspruit, Mpumalanga

Job Family

Credit

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

Credit Policy Management:
- Align with the bank’s credit policy and identify cross-sell opportunities.
- Prepare and recommend credit applications within set parameters.
- Assess credit risk by examining savings, debt repayment history, earnings, and purchase activities.
- Recommend credit terms, such as issuing or rejecting credit cards, or adjusting limits.
- Review financial status of customers to determine risk levels.
- Use financial ratios and industry benchmarks to evaluate cash flow and loan repayment ability.
- Recommend credit limits based on lending policies.
- Monitor reports to identify risks and ensure compliance.
- Measure compliance, identify risks, and make recommendations.
- Obtain latest financial information, measure compliance, and report breaches.
- Verify information to sign off conditions of approval within required timeframes.
- Ensure security by gathering required information.
- Meet Nedbank Group Rating requirements by reviewing accounts and identifying risks.
- Identify clients exceeding credit limits through daily excess reports.
- Risk-rate clients and assess financial positions using risk systems.
Client Service Management:
- Meet service level agreements by understanding client needs, providing guidance, and responding promptly.
- Enhance client satisfaction by sharing knowledge and developing the skills of the client service team and stakeholders.
- Build strong relationships with internal stakeholders by attending meetings and supporting their strategies.
- Build and maintain strong relationships with external clients by understanding their business and industry.
- Involve other bank divisions by seeking their input on deals requiring their expertise.
- Provide accurate information to stakeholders by maintaining and sharing knowledge with the team.

Job Responsibility Continued

Performance and Compliance:
- Achieve targets by using management information systems to measure performance.
- Understand client needs and provide timely guidance and recommendations to meet service level agreement standards.
- Share knowledge with client service team members and stakeholders.
- Develop team skills to enhance external client satisfaction.
- Use the Management Information System (MIS) to identify required annual and interim facility reviews.
- Meet turnaround times by assessing applications efficiently within the agreed Service Level Agreement (SLA).
Personal and Team Development:
- Stay updated on legislation and industry changes through newsletters, websites, and sessions.
- Embrace Nedbank’s vision and demonstrate its values in interactions with the team and stakeholders.
- Improve personal capability by identifying training courses and career progression opportunities through manager feedback.
- Ensure personal growth and effectiveness by completing learning activities, practicing experience, and maintaining certifications within specified timeframes.
- Foster teamwork by understanding team members’ roles and responsibilities.
- Ensure smooth workflow through regular communication and feedback with the manager.
Process Improvement and Corporate Responsibility:
- Identify and recommend opportunities to enhance processes, systems, and policies, and support new implementations.
- Contribute to a culture that achieves transformation goals by participating in Nedbank culture-building initiatives.
- Support corporate social responsibility initiatives to achieve key business strategies.

Requirements

Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Zeerust, ZA)

Job Requisition details

REQ: 146109

Role: Client Advisor

Area: Zeerust

Advert closing date: 05/06/2026

TA Specialist: Twanette Coetser

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Master Specialist (Johannesburg, ZA)

Job Purpose

We are seeking a Master Specialist at a senior-level, responsible for helping build the AI enabled bank of the future. The role requires deep subject matter expertise and deep technical knowledge in the areas of Software Engineering, Cloud-Native Infrastructure (Kubernetes, AWS, Azure, GCP, etc), Data Engineering, Data Science, Artificial Intelligence and Machine Learning, DeFI and Web3, Security Encryption and Tokenisation, Algorithms, Distributed Systems or Technical Architecture and serves as the pinnacle of technology for NedBank.

Job Responsibilities

Technical Leadership and Strategy

Technical expert, providing guidance and making critical technical decisions that shape the bank’s technology outcomes.
Lead the design and implementation of complex systems and architectures across libraries, frameworks, platforms and environments in collaboration with senior leaders, engineers and architects.
Advise and mentor the design, architecture, and development of high-impact, scalable, and secure IT solutions, ensuring alignment with best practice.
Serve as a subject matter expert in the IT domain of expertise (e.g., cloud, data, cybersecurity, software engineering, infrastructure, DevOps, DeFi, Mobile).
Advise and pilot emerging technologies aligned to business strategy and regulatory requirements to enhance the bank’s technical outcomes.
Advise and mentor enterprise architecture in collaboration existing technology experts within the bank.
Facilitate the transition towards a composable and reusable system and software ecosystem, which enables the bank to deliver solutions and software rapidly to market.
Participate in cross-functional governance forums and provide technical input into procurement and vendor evaluations.
Unlock the ability to sustainably build world class software with existing banking teams, allowing bank owned ecosystem software to financially outperform vendor equivalents.

Mentorship and Team Development

An established role model, mentor, and technical thought leader, that actively fosters a culture of agility, innovation, and continuous improvement, driving collaborative, adaptive, and high-performing teams.
Provide deep technical guidance and mentorship to senior leaders in the technology division (e.g. engineers, architects, infrastructure- and project teams).
Mentor and coach members of the team and collaborate with cross-functional teams to deliver high-quality products and services, cultivating a culture of technical excellence and continuous development.
Contribute to building a pipeline of junior talent through from university graduates to seasoned professionals to ensure the bank has a sustainable technology talent pipeline.

Job Responsibilities Continue

Technical Excellence and Best Practices

Proven track record of technical deliveries who understands the big picture, while being able to deep dive into technical details.
Prototype and experiment with new technologies, demonstrating their feasibility and value through proof of-concept implementations.
Highly experienced and influential senior technologist with deep technical knowledge and an understanding of best practices within the domain of expertise.
Develop and review technical documentation, libraries, frameworks, and patterns to promote reusability and efficiency.
Ensure the quality and performance of IT systems through rigorous testing, code reviews, and performance tuning.
Demonstrating the ability to troubleshoot and resolve complex technical issues efficiently. This includes analytical thinking and a systematic approach to problem-solving.

Communication and Advocacy

Participate in cross-functional governance forums and provide technical input into procurement and vendor evaluations.
Represent the company at industry conferences, workshops, and technical forums.
An effective communicator and cross-functional collaborator and can explain even complex technical concepts to different audiences and spark commitment and engagement.
Technology ambassador actively promoting technology achievements and best practices, sharing knowledge and influencing, internally and externally.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Relevant certifications in specialist areas (e.g., AWS/GCP/Azure Architect, CISSP, TOGAF, Kubernetes, PMP, SAFe, JCP, MCP, etc).

Essential Certifications

Role Relevant Tertiary Qualification
Formal certification from relevant professional bodies where applicable

Minimum Experience Level

10+/15+ years of progressive experience in IT (e.g. Software engineering, system architecture, and technology strategy), with at least 3-5 years in a senior or lead specialist role.
Hands on experience in a technical leadership role or senior individual contributor.
In-depth understanding of modern development practices including Agile, DevOps, CI/CD, and SRE principles.
Experience or exposure to using AI within the SDLC while maintaining high quality standards and maintainable outcomes.
Experience in high-availability, high-security, and regulated environments, preferably financial services, telecommunications or technology.

Knowledge and Experience

Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-native software.
Experience with legacy computing platforms (e.g. IBM Mainframe, Z/OS, J2EE, etc) and the engineering patterns that sit within them (nice to have).
Knowledge where relevant of more than one programming language, idea languages include (C/C++, Java, C#, F#, Rust, Haskell, Go, Python, Typescript, Javascript, Scala, Kotlin).
Experience in data analytics, AI, GenAI, machine learning, automation, databases, and fintech solutions.
Recognised as a thought leader, through patents, publications, or participation at major conferences.
Has a track record in delivering great business / platform products.

Behavioural Competencies

Strategic thinker with the ability to execute tactically.
Self-driven, innovative, and highly accountable.
Comfortable with ambiguity and complexity.
Strong customer and stakeholder focus.
High integrity and ethical standards.
Excellent problem-solving skills and the ability to think strategically.
A passion for technology and a commitment to continuous learning.
Strong communication and interpersonal skills, with the ability to influence and inspire others.

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Paarl, ZA)

Job Requisition details

Req: 146164

Role: Service Consultant

Area: Paarl Mall

Advefrt closing date: 04/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Multi - Discipline Specialist - JAVA (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

It Technical/Specialists

Leadership Pipeline

Manage Self: Expert

Job Purpose

To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen. This role needs two strong candiates to join us.

Job Responsibilities

Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies
30% of the responsibilities involve team leadership, while the remaining 70% necessitate a hands-on contribution
Develop solutions using knowledge of the technologies
Ensure ongoing availability within the SLA requirements
Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
Identify further opportunities for use of the technologies
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
Stay abreast of developments in field of expertise, ensuring personal and professional growth
Understand and embrace the Nedbank vision and values, leading by example
Seek opportunities to improve business processes, models and systems
Participate in Research and Development related to specific
Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements
Provide problem solving in high impact incidents
Present to stakeholders on any impact or change to multiple technologies
Engage with vendors related to multiple technologies
Meet bank's needs by presenting on the exploitation of the technologies
Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided
Expand IP beyond own technology speciality
Break down components of end to end design and defined logical units of work
Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design
Ensure test strategy covers full end to end design
Provide integration solutions and validate the technical component design
Review and approve component designs
Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems
Provide the application flow
Document and maintain the end to end design
Build end to end design and release to stakeholders
Ensure alignment to IT strategy to architecture roadmaps
Upskill all stakeholders. Lead end to end design on project
Ensure awareness of Group Technology initiatives and standards
Support the achievement of the business strategy, objectives and values
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team
Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Essential Certifications

Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Minimum Experience Level

10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business writing
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Cluster Specific Operational Knowledge
Mentoring
Information Technology concepts
System Development Life cycle(SDLC)
Role relevant related technologies
Service orientated Architecture (SOA)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Usability and GUI techniques
Multiple operating system
Systems Analysis and design

Behavioural Competencies

Earning Trust
Communication
Collaborating
Decision Making
Initiating Action
Innovation
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Art and Heritage Manager (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 139980 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - Real Estate COE

Job Family

Administration, Operations and Facilities

Career Stream

Property Development and Construction

Leadership Pipeline

Manager Others (MO)

Job Purpose

To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists

Job Responsibilities

Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists

Minimum Experience Level

3 - 6 years relevant experience
1 - 2 years management experience as part of the above years
Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.

Technical / Professional Knowledge

Dutch Language Proficiency
Preventative and Stabilization Mesological Care
Archival Practice
Museological Practice
Budgeting and Financing
Project Management
Strategic Planning and Management

Behavioural Competencies

Quality Orientation
Managing Work
Initiating Action
Building Networks
Influencing
Courage

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth/Investment Manager (Cape Town, ZA)

Job Classification

Talent Pool: Wealth Manager - These are hybrid roles with 3 days in office

Business Unit - Nedbank Private and Wealth: High Net Worth

Location(s) - Cape Town, Kwa-Zulu Natal, George, Mossel Bay, Plettenberg Bay/Knysna

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
Collaborate successfully across all relevant areas to achieve shared goals
Ensure compliance with relevant statutory, legislative, policy, and governance requirements
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
Developing networks and build alliances to grow and strengthen internal support bases
Provide support and coaching the wealth managers, paraplanners and other staff as required
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
RE5 certification is essential
DOFA essential

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist II JAVA (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II - Java - 141628

Closing date: 8 September 2025

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s. This role is open for three strong Domain Specialists to join us.

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit Risk Portfolio Management (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Portfolio Management

Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Key Deliverables

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance {motor vehicles/yellow} goods.

Job Responsibilities

Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Analyse/Assess individual and juristic financial statements.
Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
Adapt to changes in Legislation by enforcing the compliance to the changes.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience Analysing and Assessing individual and juristic financials.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

MIS Specialist (Johannesburg, ZA)

Job Requisition Details

REQ: 146167
Closing Date: 03 June 2026
Talent Acquisition: Precious Motlhako

Cluster and Location

Personal and Private Banking
Johannesburg, Sandton
Hybrid

Career Stream

Process

Leadership Pipeline

Manage Self: Technical

Job Purpose

To assist in the development of analytics and reporting through the delivery of insights and analytics to stakeholders for business application in alignment with Nedbank's strategic focus areas.

Job Responsibilities

Deliver reports by extracting and analysing financial data according to agreed-to timeframes.
Deliver analytics and reports for business visibility and action by evaluating and consolidating feedback.
Track and monitor profitability by analysing trend lines for business/product.
Determine business and client data needs through engagement with stakeholders.
Communicate with internal/external stakeholders by participating in information sharing sessions.
Build and maintain relationships with internal/external stakeholders through formal engagement processes.
Distribute qualitative reports on time by adhering to processes and procedures, control measures and business requirements.
Keep stakeholders informed by communicating according to agreed-to processes.
Leverage resources by identifying and applying resource mechanisms.
Ensure delivery of management information by adhering to standards, policies and procedures.
Identify and raise non-compliance and risks through analysis and reporting for business to action.
Identify work obstacles by monitoring resources and engaging with stakeholders.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

B degree that includes Economic, Mathematics, Statistics, Information Systems and/or Finance

Minimum Experience Level

3 years experience in information management

3 years of experience using BI tools (SQL, SAS, Excel and PowerBI)

Technical / Professional Knowledge

Administrative procedures and systems
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Banking knowledge
Banking procedures

Behavioural Competencies

Communication
Customer Focus
Decision Making
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

RM: Private Clients In Branch (Kathu, ZA)

Requisition Details

REQ - 146178

Closing Date -09 June 2026

Location - Kathu - Northern Cape

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers.
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years in a relationship management or banking environment

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Assessor (Johannesburg, ZA)

Job Req

146046

Credit Assessor X6

Closing Date

05 June 2026

Location

Sandton

Job Purpose

To identify potential profit by assessing credit applications with a view to granting credit within acceptable risk parameters and so contribute to the achievement of Nedbank's strategic priorities.

Job Responsibilities

Achieve low default target by assessing the quality of applications within bank guidelines, external policies and legislation.
Contribute to the growth of the department asset book by granting credit within acceptable risk parameters.
Contribute to improved client service by assessing applications within prescribed turnaround times.
Achieve results cost effectively by using resources prudently at all times.
Reduce losses to the bank by identifying and reporting possible fraud.
Facilitate achievement of Sales targets by providing advice to Sales Team on choosing appropriate products and capturing required information.
Build a collaborative relationship with Sales Team by using effective interpersonal skills to determine needs and providing advice that facilitates target achievement.
Smooth the flow of work by maintaining relationships with internal stakeholder network.
Ensure that work is delivered according to plan by monitoring progress against personal scorecard objectives (targets, service level agreements, quality of assessment) and taking remedial action where necessary.
Manage time and resources by ensuring that work is completed efficiently without compromising on performance standards.
Meet client service level agreements by processing applications within prescribed turnaround times and in line with agreed standards.
Comply with Credit policy and lending mandate by operating within set guidelines.
Minimize risk of default by assessing the quality of applications within bank guidelines, external policies and legislation.
Comply with risk standards by monitoring applications to identify possible fraud and reporting appropriately.
Improve effectiveness of credit assessment processes by constantly reviewing outputs and making recommendations.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe by monitoring progress against plan and taking remedial action where necessary.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction by highlighting important new information.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Minimum Experience Level

5+ years relevant credit experience
Proven expertise to assess home loans applications applicable to individual and juristic counterparties respectively
Credit mandate of R4m

Technical / Professional Knowledge

Banking procedures
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Decision-making process

Behavioural Competencies

Applied Learning
Decision Making
Energy
Work Standards
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

POS Technician (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146201

Location: Honeydew, Roodepoort

Closing Date: 14 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

BCB Payments Acceptance Technology

Department

Product Design and Innovation

Leadership Pipeline

Manage Self: Operational

FAIS Affected

Job Purpose

To support the effective delivery of POS device operations by managing the full device lifecycle, including receipt, assessment, repair, configuration, and dispatch. The role ensures optimal device performance and readiness through accurate fault diagnosis, application and firmware installation, and adherence to quality, security, and turnaround standards. It also contributes to efficient stock control, inventory accuracy, and seamless deployment, enabling a reliable and responsive client experience.

Why Join Our Team

Join a dynamic and innovative payments technology environment where you will play a key role in enabling seamless client transactions. This role offers hands-on exposure to emerging payment technologies, opportunities for technical growth, and the chance to contribute to a high-performing team focused on quality, efficiency, and continuous improvement.

Job Responsibilities

Conduct Level 1 and level 2 problem management when analysing issues. Optimise performance tuning PC's by the use of standard operating procedures and processes.Assist end users with multimedia support as well as execute per standard operating procedures.
Provide support for installed system and application software per standard operating procedures (SOP).
Execute Disaster Recovery Plan (DRP); by adhering to relevant standards; policies and procedures.
Maintain a lean office environment i.e. computer room ;office; storeroom; cabling; etc at both workstations and in network rooms by complying to Health and Safety Standards.Execute any task (eg: data encryption) per standard operating procedures (SOP).
Provide advice regarding non adherence to policies; processes and procedure (level 1 level 2) through regular end user engagement.
Conduct operating system support by applying standards and processes.
Conduct 1st line support through the provisioning of site dependant tasks as negotiated.
Ensure accurate reporting through capturing of activities in support of MIS (productivity + vendor MIS; daily; weekly; monthly). Install and configure new and redeployed hardware as well as software per standard operating procedures (SOP).Ensure Nedbank IT standards are met when connecting devices to network and / or workstation.Action additional software requirements through client engagement.
Conduct the moving of relevant information technology equipment.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: Staff surveys etc).
Achieve business strategy (eg: training/awareness on digital forensic examination to external parties on pro bono basis) by participating and supporting corporate social responsibility initiatives.
Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
Add value to Nedbank by supporting the implementation of new processes; policies and systems.
Deliver all targets by ensuring all assigned work task are completed according to agreed time lines and due dates.
Ensure clients purchase the correct assets by providingguidance to client in term of best options available.
Ensure work standards and quality by conducting all assigned tasks according to requirements; due dates and assigned targets. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and values by demonstrating the values through interaction with team and stakeholders.
Contribute to the achievement of team goals by ensuring that own contribution and participation.
Create and manage own career through guidance and support of management; department and colleagues.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring that all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure knowledge management; continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.
Understand and consistently meet client needs by assisting clients through first line support.
Ensure client requests are completed within agreed timelines by providing feedback and updating team leader and senior staff on all request completed.

Technical Skills Required

Software & Device Configuration
Network & Connectivity Basics
Screening & Fault Diagnosis
Receiving & Dispatching Skills
Stock Management / Stocktakes
Data Handling & Security Awareness
Troubleshooting & Problem-Solving
Basic IT Skills

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Qualification

Matric / Grade 12 / National Senior Certificate
National Diploma or Degree in Information Technology, Electronics, Computer Hardware, or a related technical field
Relevant National Certificate or Diploma in IT, Electronics, or a related discipline
Formal training in computer hardware, electronics, or device repair

Preferred Certifications

Microsoft Certification (e.g., MCDST or equivalent), completed or in progress (essential)
Additional relevant technical certifications (advantageous)

Minimum Experience Level

Minimum of 2–3 years’ experience in an IT, technical support, or electronic repair environment
Practical experience working with POS devices, IT hardware, or related electronic equipment
Exposure to fault diagnosis, troubleshooting, and basic repair processes
Working knowledge of basic networking principles, including Wi-Fi, SIM, and Ethernet connectivity
Experience using asset management or inventory systems to track devices and stock
Understanding of stock control, warehouse processes, and inventory practices (advantageous)
Proficient in Microsoft Office, particularly Excel, for reporting and tracking

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Microsoft Office
Business writing skills
Relevant regulatory, compliance and risk legislation
Multiple operating system
Basic computer concepts
Microsoft Office Products
Computer Hardware & Software
Windows operating system

Behavioural Competencies

Applied Learning
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

NCIB Young Analyst Programme 2027 (Johannesburg, ZA)

Location
Johannesburg

Job Family
Corporate and Investment Banking

Job Purpose
To assist with the implementation of the business investment philosophy through data analysis, research and support functions in line with Nedbank Group strategy, through the Nedbank Corporate and Investment banking (NCIB) Young Analyst Programme.

Job Responsibilities
• Assess needs and provide solutions Interacting with internal and external clients.
• Provide feedback and make business presentations to stakeholders.
• Develop and use collaborative relationships to facilitate the accomplishment of work goals. Compile; maintain and monitor economic; industry and other data series through research.
• Make investment recommendations by using quantitative and qualitative analysis Identify and interpret relevant information using logic to seek cause and effect relationships.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies. Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Evaluate performance of fund/investment through regular financial performance reviews.
• Develop software proficiency to deliver required outputs.
• Express ideas or facts clearly in written documentation so that the content is understood by the recipient.
• Develop sound product and industry knowledge and understanding the regulatory framework.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team

Minimum Experience Level
• Postgraduate
• 0-2 years working experience
• 70% Academic Aggregate Average across all years of study
• South African Citizen

Essential Qualification
• Completed Postgraduate OR currently registered in final year to complete 4-year degree

Preferred Qualification
Completed Postgraduate OR currently registered in final year to complete 4-year degree with majors in:
Completed Postgraduate degree (Honours or Masters) with majors in:
• Bachelor Business Science
• Actuarial Science
• Bachelor of Commerce
• Finance and Investment Management
• Financial Engineering
• Mathematics and Statistics
• Risk Management
• Sustainable or Development Finance
• Engineering
• Data Science and Analytics
• Computer Science and Information Systems
• Cybersecurity and Cloud Architecture
• Financial Engineering
• Quantitative Risk Management

Types of Exposure
• Analysing situations or data that requires an in-depth evaluation of multiple factors
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Working in an agile environment with a group to identify alternative solutions to a problem
• Interacting with diverse people
• Building and maintaining effective relationships with internal and external stakeholders
• Interacting with various levels of management
• Managing multiple projects

Technical / Professional Knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Numeracy

Behavioural Competencies
• Adaptability
• Applied Learning
• Communication
• Customer Focus
• Work Standards
• Managing Work

For any application to be consider please attach the following:
• ID Copy
• Copy of your CV
• Academic Transcript (For all years of study)

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Please contact the Nedbank Recruiting Team at +27 860 555 566

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Scientist (Johannesburg, ZA)

Lead the AI Evolution at Nedbank

We are building the next generation of analytic engines and intelligent data capabilities and we are looking for Data Scientists who are ready to turn complex data into powerful business outcomes.

If you are driven by advanced modelling, machine learning innovation, and solving real‑world financial challenges, this is your opportunity to make your mark where it matters most.

What You’ll Do

Build Next‑Generation Analytic Engines

Develop advanced statistical models, algorithms, and ML solutions
Convert prototypes into scalable, production‑ready models

Turn Complex Data Into Action

Conduct deep statistical analysis to uncover insights
Identify trends, measure performance, and deliver intelligence to stakeholders
Transform raw data into meaningful business solutions

Shape the Future of AI in Financial Services

Gain expertise in financial domain concepts and regulations
Work closely with banking specialists to design ML solutions for financial environments
Contribute to Nedbank’s AI/ML strategy and roadmap

Engineer Smart, Scalable ML Systems

Support end‑to‑end ML design including adaptability, retraining, and monitoring
Assess ML performance aligned with IT and business strategy
Collaborate across teams on solution engineering

Build Your Craft

Apply strong fundamentals in data structures, algorithms, and computational complexity
Use Python, R, and big data frameworks like Hadoop and Spark
Stay ahead of emerging tech through continuous learning
Communicate insights clearly to technical and non‑technical audiences

Why Nedbank

As one of Africa’s leading financial services groups, Nedbank is committed to innovation, sustainability, and empowering Africa’s future.

Work at the intersection of AI, business strategy, and financial innovation.

People Specification

Qualifications

Matric and relevant STEM degree
Preferred: Engineering, Computer Science, Econometrics, Mathematical Statistics, Actuarial Science
Master’s or PhD advantageous

Experience

3–7 years in data science or statistical modelling
Hands-on ML, statistics, optimisation
Proficient in Python, R, Matlab
Experience with Hadoop, Hive, Spark, MapReduce
Strong collaboration skills and adaptability

Technical Expertise

Data mining, statistical analysis
Supervised & unsupervised learning
NLP, deep learning
Feature engineering, hyperparameter tuning
Data modelling, pipelines, integration
Cloud fundamentals
Model deployment & monitoring
Visualisation & presentation
AI ethics & fairness

Ready to lead the future of AI?

Click “Apply” and our Talent Acquisition team will connect with you.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Tender Hub Manager (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 145358 - Michelle Thabethe

Location: Sandton, Johannesburg

Cluster: Group Finance - GBS PROCUREMENT FUNCTION MANAGEMENT

Job Family

Administration, Operations and Facilities

Career Stream

Operations

Leadership Pipeline

Manage Others

Job Purpose

To manage and execute sourcing event and supplier performance management in the Ariba sourcing module. This can include a request for information, request for proposal, request for quotation or a reverse auction.

Manage a team of consultants responsible for executing and managing tenders and SPM’s. The role is further responsible to build and maintain strong relationships with our commodity specialist, suppliers and internal stakeholders through superior and hassle-free service delivery.

Job Responsibilities

Manage the construction of sourcing events and SPM’s in ARIBA so that supplier and internal stakeholder can successfully view and participate in the event.
Assist the supplier and internal stakeholder with Ariba systems training.
Invite non- preferred suppliers to self-register on the Ariba portal.
The incumbent needs to familiarize themselves with the procurement policy, supplier code of conduct, tender guidelines and principles as well as the competition commission act.
Engage with suppliers to conclude extended due diligence of short-listed suppliers.
Engage with suppliers and internal value team members to ensure all communications are executed via the message board.
Co-ordinate the day-to-day activities within the sourcing event which includes creating shared folders, inviting suppliers to present on the day, scheduling parking and catering services.
Manage team of tender consultants to ensure the completion pre-requisites, supplier invitations, building and inviting participants to the tender within expected timeframe.
Responsible for the distribution of new request and the management of existing to the team.
Work closely with the commodity specialist around escalations from business units and suppliers
Consistently ensure work is completed to plan, progress reviewed, and corrective action taken by ensuring SLA are adhered to.
Identify and resolve work obstacles and problems effectively and have contingency options to deliver required output.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Provide after-sales service to employees utilising the tender-hub services by responding to their queries and requests in an efficient and timely manner.
Make suggestions to improve customer satisfaction by identifying trends in queries and complaints and reporting these to the relevant stakeholders.
Manage business risk by adhering to security and compliance requirements and bank's policies and procedures and ensuring that relevant documents are in place at the time the tender or SPM is initiated.
Manage operational risk by following appropriate process.
Manage client expectations by clearly explaining process and timelines.
Build a trusting relationship with clients by responding to queries and requests promptly.
Maintain strong client relationships by proactively initiating interactions regularly.
Nurture collaborative relationship with internal partners and facilitating end-to-end process improvements.
Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.
Minutes taking for all activities that is involved in the sourcing event.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Qualifications in Procurement/Business Administration

Type of Exposure

Managing conflict
Analyzing data
Communicating internally and externally
Capturing data
Managing customer expectations
3+ years management experience, focusing on creating and executing tenders & SPM’s.
2+ years staff and team management experience

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Industry trends
Business terms and definitions
Communication Strategies
Relevant software and systems knowledge
Decision-making process
Banking knowledge
Governance, Risk and Compliance

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Collaborating
Decision Making
Work Standards
Leadership Disposition
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Automation Design Practioner (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144363
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

IT Application Development

Leadership Pipeline

Position

Automation Design Practioner |

Why join our team!

Step into the future of automation with Nedbank as an Automation Design Practitioner in the PPB Cluster—a dynamic role designed for emerging talent ready to make a real impact. If you’re passionate about solving problems, eager to learn, and have hands-on experience with Blue Prism development, this is your opportunity to grow in a supportive, innovation-driven environment. You’ll work closely with senior practitioners to design and build low to medium complexity automated solutions, using design thinking, business analysis, and agile principles. From gathering requirements to testing and refining processes, you’ll be involved in every step of the automation journey. This role is perfect for someone who’s curious, collaborative, and committed to delivering high-quality, sustainable solutions that drive business efficiency. With continuous coaching, exposure to cutting-edge tools, and a culture that values growth, you’ll be empowered to take your career to the next level.

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
Under supervision, head up requirements sign off session with your business stakeholders.
Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Ensure continues document review sessions are conducted with a senior to keep you on the right track.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
Seek continuous development guidance from seniors to ensure you are on the right track.
Under supervision, debug and fix running processes in your portfolio.
Provide quality business support for processes your team is accountable for.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

NQF Level 6 Qualification in Computer Science or Information Technology

Certifications

Essential (Non negotiable):

Blue Prism Associate Developer Certificate

Preferred:

Blue Prism Developer Certificate
Blue Prism Solution Designer Certificate

Minimum Experience Level

Ability to develop processes at a low to medium complexity under supervision
12-24 months Blue Prism development
Business Analysis techniques and practices experience
Tester experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Solutions Architect (Johannesburg, ZA)

Job Purpose

To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.

Job Responsibilities

Design scalable, secure, and resilient solutions for the Generic Lending Platform using Java 17, Spring Boot, microservices, distributed systems, metadata‑driven architecture, and modern integration patterns.
Architect, optimize, and support containerized workloads on OpenShift, including CI/CD pipelines, observability, performance tuning, and adoption of container best practices.
Design and govern REST APIs, SOAP services, Kafka/event-driven components, DB2/PostgreSQL data structures, JSON/XML schemas, and system resilience mechanisms to ensure reliable end-to-end platform behavior.
Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
Collaborate and communicate and obtain buy-in from key stakeholders.
Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
Flesh out designs and contribute to functional and non-functional requirements.
Assist software designers with lower level designs.
Troubleshoot issues relating to technical delivery.
Design with a holistic, robust and sustainable mindset.
Apply a product management mindset (long term thinking).
Mentor and coach software engineering practitioners.
Keep abreast of the technical landscape on how it fits together.
Understand constraints and risk and make the necessary trade-offs.
Influence and negotiate with key stakeholders.
Craft the end to end solution taking into consideration: people, technology, systems and data.
Future proof end to end solutions as far as possible within the organisation constraints.
Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
Grow the engineering lead practice through contributing to the engineering lead chapter.
Drive organisational alignment across areas of accountability
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSc (Computer Science), BCom (Information Systems).
Professional Qualification Level 6 (Look at new degree naming conventions)

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 8 Years experience in similar roles.

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Head Product Manager: VAS (Johannesburg, ZA)

Job Details and Specialist Recruiter

Title: Senior Product Manager: VAS
Requisition: 144039
Closing Date:18 February 2026
Recruiter: William Mtsweni

Job Family

Investment Banking

Career Stream

Trading Enablement

Leadership Pipeline

Manage Others

Job Purpose

To develop products based on business and client needs by doing market research and cost analysis and ensuring implementation of products though project and operational management to achieve Nedbank's deep green aspirations of being a great place to bank.

Job Responsibilities

• Self and function consistently met all goals and targets
• Delivered project results to parameters (cost, time, quality)
• Competitive market and industry knowledge used to beat the competition
• Advice accepted, implemented and used to beat competition
• Enhanced the credibility and value-add of the function
• Reporting timeous, accurate and state-of-the-art.
• Delivered services to client expectations - client indicators improved year on year for function 2.
• Monitored and managed key client expectations (internal and external); built long-term relationships
• Trusted and respected by manager, direct reports, peers and other managers - able to influence above and below
• Climate of teamwork and cross-organisational cooperation and cross training / up skilling enabled improved results
• External relationships enabled achievement of functional and business unit objectives.
• Function delivered promised business and project plan objectives.
• Short-term results achieved while ensuring long-term growth.
• Optimised/improved organisation, systems and processes in ways that delivered productivity gains and service excellence.
• Decisions made in the best interest of the business, not just the function.
• Problems solved at the lowest possible level 4.
• Ensured function was governance and regulatory compliant - regular improvements to policies, processes and practices implemented.
• Minimised risk through the embedding of world class risk practices.
• Introduced global best practice in support of business goals
• Developed a function wide differentiated culture - improved year on year
• Met BEE and Charter targets as related to own function
• Engaged function in corporate citizen initiatives.
• Pipeline of breakthrough opportunities in function created
• Actively built a culture of improvement to ensure optimisation of the function as business demands changed

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Business relevant Degree or an MBA

Minimum Experience Level

• 5-10 years at a strategic level of which 3-5 years is at an operational level in a corporate environment
• Proven track record in managing large scale products
• SQL and any BI Related Dashboard skills would be beneficial

Technical / Professional Knowledge

Consumer behaviour
Diversity management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Microsoft Office
Operations planning
Organisational systems
Principles of project management
Relevant Nedbank product knowledge

Behavioural Competencies

Planning and Organizing
Decision Making
Innovation
Business Acumen
Guiding Team Success
Driving for Results

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Regional Sales Manager KZN (Durban, ZA)

Job Purpose

To manage the KZN Sales Team, further develop the region and deliver sales teams results through enabling others and ensure alignment to Nedgroup Investments strategic focus areas.

Location

This role is based in KZN

Job Responsibilities

Client Relationship Management
Build and maintain strong relationships with both existing and new financial advisors in KZN.

Identify stakeholder needs and provide regular, meaningful feedback.
Market existing products and collaborate with internal teams (Best of Breed, Multi-Manager, and Core teams) to enhance product positioning.

Strategic Collaboration & Asset Growth
Identify opportunities for collaboration to support asset‑raising efforts through technical marketing.

Work closely with internal resources to drive sales and growth initiatives.
Ensure clear accountability of team members in achieving business objectives.
Manage recruitment, onboarding, and talent retention efforts.

Team Leadership & Management
Ensure resource capacity aligns with business needs.

Allocate responsibilities effectively across key focus areas:
- 40% Sales
- 10% Strategic Initiatives
- 20% Client Relationship Initiatives
- 10% Marketing Initiatives
- 20% Team Management & Leadership
Oversee team development and track progress against performance goals.
Provide mentorship, coaching, and leadership to enhance team effectiveness.
Manage recruitment, onboarding, and talent retention efforts.

Operational Excellence & Growth

Ensure sales targets are met through consistent monitoring and evaluation.
Set and review sales targets for the team, ensuring alignment with business objectives.
Oversee budget management, ensuring costs remain within allocated constraints.
Drive continuous improvement by identifying and addressing non-performing areas.
Ensure quality sales standards and service excellence are achieved and maintained.

Culture & Transformation

Contribute to a culture of transformation by participating in Nedbank’s culture-building initiatives,business strategies, and CSI programs.
Stay updated on industry trends and ensure ongoing personal and professional development.
Lead by example in embracing Nedbank’s vision and values.
Encourage innovation and knowledge sharing within the team.
Foster a client-centric culture through various interventions and engagement efforts

People Specification

We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:

High standard of personal presentation.
Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
Ability to deal with people both within the organisation and external customers

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Bachelor Degree or Diploma.

Preferred Certifications

CFP Holds a financial post graduate degree
CFA, CA, MBA desirable

FAIS Affected

FAIS Affected - Yes

Minimum Experience Level

Minimum 3 years in a sales leadership role
Minimum 10 years' experience in the investment industry
Knowledge of clients, investment products, communication principles and marketing techniques
Investment knowledge

Technical / Professional Knowledge

Business administration and management
Client service management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Relevant Nedbank product knowledge
Staff resource planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Becoming a Business Advisor
Building the Sales Team
Building Trusting Relationships
Coaching the Sales Team
Driving for Results
High-Impact Communication
Making Sales Operations Decisions
Motivating the Sales Team

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Data Scientist (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self Expert

Job Intro

Join an exciting, fun, data science team who are passionate about what they do and have fun while doing it. We work hard and play hard and we have an impact on our customers. We have many solutions in Production, and we are always learning.

Job Purpose

Apply domain-specific expertise in machine learning, data mining, and information retrieval to architect and build highly specialized and advanced analytic engines and services, pushing the boundaries of knowledge in the field and providing expert guidance to the enterprise.

Job Responsibilities

Design and develop high-quality, reusable features for business-critical ML models.
Apply advanced machine learning techniques (e.g., supervised, unsupervised, deep learning) to solve complex business problems.
Conduct data discovery and exploratory analysis to identify valuable features and patterns.
Contribute to the feature store lifecycle, including documentation, versioning, and governance.
Apply graph-based techniques to model relationships and extract features for downstream ML tasks.
Monitor and continuously improve deployed models, ensuring performance, fairness, and ethical compliance.
Implement design of experiments, hypothesis testing, and model validation strategies.
Build and maintain scalable, production-grade data pipelines for feature computation and model training.
Transform raw data into clean, structured, analytics-ready datasets using modern data engineering tools (e.g., dbt, Airflow, Spark).
Engineer real-time and batch data workflows to support ML and analytics use cases.
Collaborate with other data engineers and scientists to ensure seamless integration of features into model pipelines.
Implement data quality checks, monitoring, and validation processes to ensure reliability and trust in analytical outputs.
Optimize data workflows for performance, cost-efficiency, and maintainability across cloud and on-prem environments.
Translate complex data narratives into actionable business insights.
Work closely with business stakeholders to understand requirements and deliver data-driven solutions.
Architect analytical systems that support business strategy, objectives, and values.
Contribute to use case roadmaps and prioritization aligned with strategic goals.
Stay abreast of developments in ML, analytics engineering, and data infrastructure to drive innovation.
Mentor junior data scientists and contribute to quality assurance across the team.
Collaborate cross-functionally with data science, engineering, BI, and business teams.
Promote ethical AI practices and ensure models in production are aligned with responsible AI principles.
Support Nedbank’s culture-building and corporate responsibility initiatives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSC Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification
Masters Degree Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification.

Preferred Certifications

Machine Learning and Data Engineering related

Minimum Experience Level

7 years’ plus experience in a statistical and/or data science role.

Type of Exposure

Data Science
ML Engineering
Data Warehousing
Advanced analytics
Marketing analytics
Financial analytics
Presentations skills
Predictive analytics
Data mining
Strategy formulations

Technical / Professional Knowledge

Strong proficiency in Python (required), with experience in R, Scala, or SQL.
Experience with distributed computing tools (e.g., Spark, Ray) and cloud platforms.
Familiarity with graph databases (e.g., Neo4j, TigerGraph) and graph analytics.
Deep understanding of the data science lifecycle and analytics engineering principles.
Experience in the financial services domain, with knowledge of regulatory and business-specific data contexts.
Excellent communication skills and ability to work in cross-functional teams.
Exposure to feature store platforms, ML model deployment, and MLOps practices.

Behavioural Competencies

Strong problem-solving skills
Good communication skills
Ability to work in teams
Decision Making
Innovation
Continuous Improvement

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(141583)

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Agile Project Manager (Johannesburg, ZA)

Job Classification

Job req - 142284

Closing date - 3 June 2026

Job Family

Project, Process and Product

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

Job Purpose

To manage and deliver medium projects from commencement to completion within the scope, budget and time agreed. Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy. The Project Manager will play an active role in providing mentorship and coaching on agile best practices to junior staff. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals
To plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy
To manage the strategy; planning; organising; negotiating; staffing; directing and controlling of all aspects of projects/solutions or programmes for a portfolio in ensuring the successful implementation to realize the business strategy.
Escalates impediments, manages risk, helps assure value delivery and helps drive continuous improvement
Hybrid role that balances Agile leadership and project/program management to help software development teams build and deliver solutions more efficiently
Leveraging the solid grasp of how to scale Lean and Agile practices and understand the unique opportunities and challenges associated with facilitating and continuously aligning large development programs
Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
Ensure accurate cost estimation based on coverage of client requirements and project scope.
Manage project budget within project scope.
Deliver projects on target within due date, budget and according to scope and project governance.
Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations.
Ensure management of scope including coverage of client requirements and based on estimations.
Manage delivery of project against agreed schedule.
Meet requirements by providing advice to clients on the most appropriate Project management approach, identify project stakeholders, communicate their roles, and define the level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan.
Manage each stakeholder group actively through the change cycle.
Conduct business change impact across process, systems, and roles according to the change management plan.
Manage the stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in project schedule.
Keep clients and management informed.
Ensure the change management process is led and supported together with the client.
Ensure client needs are accurately captured in scope and signed off by stakeholders.
Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
Ensure client needs are accurately captured in scope and signed off by stakeholders.
Ensure sufficient resource allocation.
Manage delivery of medium projects according to prevailing Project Management methodology.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

NQF level 7 qualification or Project Management qualification

Essential Certifications

Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)

Preferred Certifications

Project Management or Business Management, Certified Scrum

Minimum Experience Level

5-8 years working experience in project environment of which 5 years in a PM role

Technical / Professional Knowledge

Industry trends
Relevant software and systems knowledge
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls
Financial management
Information Technology concepts

Behavioural Competencies

Influencing
Customer Orientation
Earning Trust
Continuous Learning
Monitoring Information
Leveraging Feedback
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143104 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town Central (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143105 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Central Suburbs

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town Central Suburbs

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Northern Cape (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143106 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Client Advisor – Northern Cape

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Cre Risk Monitoring and Reportingdit 1 (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143295
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Business and Commercial Banking

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Professional

Position

Manager: Credit Risk Review & Monitoring

Why join our team!

This role offers a unique opportunity within a newly created cluster and evolving structure, providing a blank canvas for innovation and impact. The successful candidate will gain exposure across the full credit lifecycle—origination, collections, and recoveries—while collaborating cross-functionally to shape standards and frameworks for new ventures and acquisitions such as Eqstra and Ikhokha. High visibility with executive-level stakeholders and governance committees ensures strategic influence and career growth. Success will be measured by the ability to deliver actionable insights, strengthen risk oversight, and embed robust processes that enhance portfolio quality. Operating in a dynamic matrix environment, the role demands strong stakeholder management skills, advanced quantitative and analytical capabilities, and experience in reporting and strategic KPI development. Exposure to stress testing and scenario analysis, combined with adaptability for integration projects and out-of-the-box thinking, will be key to thriving in this position. Work-life balance and flexibility further complement this high-impact role.

Job Purpose

This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation. The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
Propose innovative ideas to enhance business processes and improve customer experience.
Deliver quality reports, monitoring results, and recommendations to stakeholders.
Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
Perform robust post-approval/disbursement checks using statistical and sampling methods.
Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
Develop models for proactive monitoring of business credit health.
Provide analytical support to the team on credit-related queries within acceptable timeframes.
Foster collaborative relationships through regular engagement with managers and team members.
Provide input into systems, processes, and policies for business effectiveness.
Lead by example in embracing Nedbank Vision and Values.
Contribute to transformation goals and culture-building initiatives.
Create a client service culture through interventions.
Encourage team innovation and knowledge sharing.
Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
Strong capability to interrogate data and extract actionable insights, not just run reports.
Comfort with executive-level presentations and stakeholder management upwards.
Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Qualification Detail

Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.

Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
Proven experience in reporting roles for at least 5 years.
Understanding of banking regulations (NCR, SARB, BASA).
Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
Experience in strategic planning, business reporting, and translating insights into actionable decisions
Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
Ability to identify, manage, and mitigate business risks effectively
Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

Business administration and management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

CoE Specialist (BA) (6910, ZA)

Job Purpose

The Centre of Excellence (CoE) Specialist is a seasoned BA who will work in the BA Practice where we are responsible to:

Manage the delivery of business analysis standards, practices, methods and techniques.
Support the BA Practices that own and evolve the enterprise purpose of the business analysis discipline by setting standards, frameworks, and ways of working.
Build and uplift the BA capability - ensuring consistency, quality, and maturity at scale.
Continuously modernise the craft in alignment with business, technology, and people strategies.

Job Responsibilities

Modernise and evolve BA practices to support agile, product-led, customer-centric delivery from strategy to execution.
Define, maintain, and continuously improve BA standards, frameworks, templates, and guardrails aligned to strategy and best practice.
Uplift the BA capability through structured skills assessments, training, learning pathways, coaching, mentoring, onboarding and clear role expectations.
Embed data-led and AI-enabled analysis capabilities into BA standards and delivery practices (e.g., data literacy, metrics, management information definition, governance-by-design, and responsible AI),
Partner with Tribes, Squads, Technical Product Owners and cross-functional practices to enable consistent ways of working while allowing contextual flexibility rather than centralised control.
Enable quality delivery of business analysis across the organisation by providing consulting support across the requirements lifecycle, processes, and toolsets.
Establish and lead Communities of Practice that connect practitioners, enable knowledge sharing, and continuously evolve standards, skills, and ways of working across the practice.
Communicate regularly and transparently with practitioners and stakeholders to share direction, progress, decisions, and insights that enable alignment, clarity, and continuous improvement across the practice.
Stay informed by industry trends, research, and thought leadership to continuously evolve the practice and keep it aligned with emerging best practices and future needs.
Manage the IIBA® partnership by ensuring effective engagement, ethical use of IIBA resources, alignment with professional standards, and maximising value for the practice through learning, certification, and thought leadership opportunities

Essential (required minimum)

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Certified Business Analyst Professional (CBAP IIBA®)

Preferred Qualification

IIBA Endorsed Certification – e.g. FTI Advanced Diploma in Business Analysis (AdBA).
National Certificate in Business Analysis (NCBA) – MICT SETA NQF6.
Scaled Agile Framework (SAFe) training from a recognised institution (SAFe for Teams and SAFe POPM).

Preferred Certifications

Member of the International Institute of Business Analysis

Minimum Experience Level

8 - 10 years proven business analysis experience at a senior level on complex, enterprisewide projects.
2 – 3 years demonstrable working knowledge of PowerBI and management information.
1 - 2 years demonstrable working knowledge of Artificial Intelligence in terms of GenAI tools, ML concepts, governance, prompt engineering, building models, etc.
Must have Financial Services experience, preferably a Bank (Advantageous experience - not a disqualifier)
5 - 8 years Agile project experience.
Proven track record of managing business analysis practice capabilities.
Proven track record of creating and presenting business analysis training.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

Job Requisition ID: 146135

Location: Johannesburg, Gauteng

Closing Date: 12 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Data, Modelling, Pricing & VA - Investment Banking

Career Stream

Business and Commercial Banking - Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Why Join Our Team

Join a high-performing team at the forefront of Quantitative analytics within investment banking. You will work on innovative modelling solutions that influence strategic decision-making, improve risk management, and drive business performance. We offer a collaborative environment that values continuous learning, cutting-edge analytics, and meaningful contribution to sustainable business outcomes.

Job Responsibilities

Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
Increase efficiencies through programming and automating processes.
Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
Challenge model builds from around the cluster through peer review participation and ensuring best practice.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence.
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
Ensure business process consistency through formal communication; updating and maintaining policies.
Ensure accuracy and feasibility through impact analysis for newly developed products.
Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.

Our Ideal Candidate

Strong analytical thinker with a passion for quantitative modelling and data-driven insights
Detail-oriented with a high standard for accuracy, quality, and governance
Proactive problem-solver who continuously seeks process and systems improvements
Effective communicator able to translate complex insights into business value
Collaborative team player with the ability to engage diverse stakeholders
Adaptable and resilient in a dynamic, fast-paced environment
Committed to continuous learning and staying abreast of industry trends

Technical Skills Required

Proficiency in Microsoft Excel (Advanced functions, data analysis)
Proficiency VBA, SAS and or/SQL would be beneficial.
Exposure to Project Management and Leadership experience would be beneficial

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Relevant tertiary qualification (NQF Level 7): Degree or Advanced Diploma in Mathematics, Statistics, Actuarial Science, Quantitative Finance, or a related field
Postgraduate qualification in a quantitative discipline will be advantageous
Professional certifications such as CFA, FRM, or CQF will be highly beneficial

Minimum Experience Level

Minimum of 3–5 years’ experience in a quantitative or analytical environment within financial services or a related field

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Behavioural Competencies

Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Agric: NCB (Vryburg, ZA)

Job Requisition Details

Requisiiton ID: 146176

Location: Vyrburg, North West

Closing Date: 14 June 2026

Talent Acquisition: Lerato Sithole

Job Family

BCB Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join Our Team

Join a high-performing Commercial Banking team where you will partner with leading agricultural and commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in commercial or agricultural banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom in Financial Management or Accounting, or a BSc in Agriculture (or equivalent)

Minimum Experience Level

7–10 years’ experience within commercial or corporate banking, or broader financial services
Proven track record in relationship management, client acquisition, and revenue generation

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Quantitative Analytics (Johannesburg, ZA)

REQUISITION DETAILS

REQ 146202 Thembi Mtshali

Location: Johannesburg

Closing date 9 June 2026

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Others

Job Purpose

To manage and oversee a team responsible for the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management. Provide input into strategic objectives and ensure delivery thereof.

Job Responsibilities

• Contribute to the development of differentiated, superior solutions (solution engineering) that meet stakeholder and business requirements.
• Ensure product and/or solution design is congruent with the required business specifications.
• Enable the realisation of the financial business benefits accruing including minimisation of operational costs.
• Contribute to the development of differentiated, superior solutions (solution engineering) that meet stakeholder and business requirements.
• Ensure business needs are met through consistent engagement and assistance to business, Provide stakeholders with appropriate insights and enable business growth through delivering analytical results, recommendations, research, analytical methods, appropriate systems and market insights.
• Understand internal and/or external client needs and requirements.
• Ensure transformational target are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Create a client service culture.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision. Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Ensure self and staff understand and embrace the Nedbank vision and values by leading by example and re-enforcing values during meetings
• Manage the onboarding process of new employees. Produce results in line with business strategy and requirements.
• Ensure team has been allocated with a Balance Scorecard with clear measurements.
• Evaluate team performance in accordance to key indicators in Balance Scorecard Design Development Plans of the team guided by the Career Pathing framework.
• Manage performance relating to role and function.
• Enhance processes and systems.
• Make quality and timeous decisions.
• Support business strategy. Ensure compliance.
• Must be able to support a muti-disciplinary independent validation function that spans non-financial risks.
• Must have an interest in incorporating AI and machine learning approaches in role and function.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Minimum Experience Level

6 years relevant analytical experience in the financial industry across a major risk type (e.g. market, credit, operational, non-financial).

Experience in Python and LaTex

Technical / Professional Knowledge

Change management
Client service principles
Communication Strategies
Diversity management
Operations planning
Relevant regulatory knowledge
Strategic planning
Business writing skills
Quantitative analytical techniques
Problem solving skills

Behavioural Competencies

Earning Trust
Coaching
Communication
Decision Making
Business Acumen
Driving for Results
Planning and Organizing
Delegation and Empowerment

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Please contact the Nedbank Recruiting Team at +27 860 555 566

LMA Data Specialist (Pipeline) (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144215
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown
Closing date: 9 June 2026

Cluster

Personal and Private Banking

Career Stream

It Application Development

Leadership Pipeline

Manage Self: Professional

Position

LMA Data Specialist

Why join our team!

As an LMA Data Specialist, you’ll play a pivotal role in shaping how Nedbank connects with clients through intelligent, data-driven marketing. This is more than just a technical role — it’s an opportunity to directly influence business strategy, collaborate across teams, and work with cutting-edge tools in a space where your contributions are measurable and impactful. Your campaigns will reach millions of clients, with measurable results that tie directly to business growth. You’ll use advanced tools like Ab Initio and SQL to automate and optimize marketing campaigns, working with rich datasets to shape smarter, more targeted client journeys. You’ll collaborate with stakeholders across portfolios, gaining exposure to various parts of the business and strategic initiatives. You’ll be part of a team that values continuous learning, with opportunities to expand your technical and analytical skills. Your logical thinking and creativity will help solve real business challenges in campaign design and execution. Most importantly, you’ll join a team that’s passionate about making a difference in clients’ lives through meaningful, data-led engagement.

Job Purpose

To work with the different PPB business areas to shape direct marketing campaigns and select the appropriate target populations and data for campaigning. The incumbent needs to have a good understanding of data-driven direct marketing; good communication skills; good understanding of Microsoft SQL and a good grasp of how-to setup logical decision trees to configure communication across a client journey.

Job Responsibilities

Manage all data aspects related to the end to end Intelligent Driven Marketing process.
Partner with business to understand their campaign strategy
Data extraction and automation of campaign execution end to end
Ensure that campaign data is on time and of a high quality
Campaign and Power BI dashboard monitoring
Campaign optimisation and guide campaign strategies
Stakeholder and Relationship Management across portfolios
Project support
Application and upholding of data, campaign process and communication governance for campaigning

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Information Technology or Business Management, Marketing, Statistics, Finance or similar

Minimum Experience Level

2 years’ + experience in SQL
Logical thinker
SQL Development and AbInitio is an advantage
The role requires someone who has demonstrated the ability to manage relationships effectively with stakeholders and cross‑functional teams.

Technical / Professional Knowledge

Design Thinking advanced
Business writing skills (intermediate)
Data Ethics basic
Business analysis methodology intermediate
Data Visualisation
Database Query intermediate
Data analysis

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Cape Town, ZA)

Job Requisition details

Req: 146139

Role: Service Consultant

Area: George

Advert closing date: 05/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years

Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Johannesburg, ZA)

Job Requisition details

Req: 146224

Role: Client Advisor

Area: Bedfordview

Advvert closing date: 08/06/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Banker: SBS (Vryheid, ZA)

Requisition details

REQ Number -146216

Closing Date -05 June 2026

Location - Vryheid

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Manager: Customer Value Strategy - SME (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146207

Location: Johannesburg, Gauteng

Closing Date: 11 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

BCB Strategy

Career Stream

Strategic Planning and Strategy Formulation

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

Job Purpose

To identify opportunities and develop client value propositions that enable the acquisition of new and growth of existing markets in line with Nedbank Strategic objectives, thus enhancing the Nedbank brand and optimising revenue according to business objectives. Employing a customer centric approach to solutioning for the customer through an understanding of their needs and pain points

Why Join Our Team

Join a high-impact team shaping the future of SME banking by driving customer value, growth, and innovation. You’ll influence strategic decisions, work cross-functionally with senior leaders, and translate deep customer insights into meaningful outcomes. This is an opportunity to deliver measurable business impact while championing customer-centric thinking at scale.

Job Responsibilities

SME Customer Value Strategy

Define and own the SME Customer Value Management strategy aligned to segment, and growth objectives
Embed SME customer‑centricity and value‑based decision‑making across the value chain
Translate SME business needs into differentiated value propositions and lifecycle strategies

Portfolio & Lifetime Value Optimisation

Drive growth in SME customer lifetime value, portfolio profitability, and retention
Identify value pools across the SME base, including onboarding, growth, maturity, and recovery phases
Lead initiatives to reduce SME churn, improve engagement, and increase share of wallet

Segmentation & Lifecycle Management

Develop and maintain SME value‑based segmentation models considering scale, sector, complexity, and growth potential
Design lifecycle strategies that respond to key SME moments including switching, expansion, cash‑flow stress, and succession
Enable differentiated engagement models for SME business lifecycle

Customer Insights & Analytics

Lead the use of customer data and analytics to generate deep insights into SME behaviour, needs, and value drivers
Own SME performance metrics including CLV, churn, cross‑sell, engagement and portfolio health
Translate insights into clear prioritised actions for coverage teams

Proposition & Experience Enablement

Partner with Product, CX and Digital teams to ensure SME propositions and journeys are simple, relevant and value‑adding
Identify customer pain points and value leakage across SME journeys and lead targeted improvement initiatives
Enable personalised and next‑best‑action strategies across assisted and digital channels

Governance, Conduct & Customer Outcomes

Ensure SME CVM strategies deliver fair, transparent, and positive customer outcomes
Support strong governance, conduct and regulatory alignment across SME customer decisioning
Provide clear, outcome‑focused reporting

Stakeholder Engagement

Influence senior stakeholders across the SME value chain to execute customer value initiatives
Act as a subject‑matter expert on SME customer value, portfolio optimisation, and growth strategy

Our Ideal Candidate

Strategic thinker with a strong commercial mindset and passion for SME growth.
Deep understanding of customer value management, segmentation, and lifecycle strategy.
Data-driven and analytically strong, with the ability to convert insights into action.
Proven leader who can influence senior stakeholders and drive cross-functional alignment.
Customer-obsessed, with a track record of improving engagement, retention, and value.
Comfortable operating in complex environments and leading transformation initiatives.
Strong communicator who simplifies complexity into clear, actionable strategies.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

A relevant undergraduate degree in Business, Finance, Economics, Data Science, or a related discipline
A postgraduate qualification will be advantageous
Alternatively, a BCom, BSc, or BA degree complemented by a Product Management qualification

Minimum Experience Level

Minimum of 3–6 years’ relevant experience in customer value management, portfolio optimisation, strategy, or analytics, preferably within financial services or SME environments

Technical / Professional Knowledge

Strategy planning and execution
Project Management
Industry trends
Data analysis
Portfolio management
Business writing skills
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Customer Focus
Driving Innovation
360° Decision Making
Business Acumen
Strategic Planning
Collaborating

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Estates Officer - Contractor (Cape Town, ZA)

Job Classification

Requisition - 146204 (Contract role) - Melissa Cloete

Business Unit - Nedbank Private and Wealth - Nedgroup Trusts

Location - Nedbank Clocktower Campus, V&A Waterfront, Cape Town

Closing Date - 3 June 2026

Work Arrangement - Hybrid - 3 days in office

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Fiduciary

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To administer deceased estates and to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holisitic value proposition for our clients

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Ensure that all estates assets are insured against loss.
Draft a cash reconciliation statement which is checked for correctness by management before any cash distribution.
Update stats and have monthly meetings with Management to identify possible risks.
Get equity mandates from the heirs before liquidating any assets.
Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
Engage our internal clients (NFP; PFA) by keeping up to date with regular progress report.
Responding to client queries and complaints within 48 hours.
Escalating complaints to Management.
Foster professional relationships with beneficiaries; intermediaries and others.
Finalise estates within 12-months to ensure client satisfaction Generate revenue by taking executor's fees.
Finalise estates within the shortest possible time to maximise profits by making use of statistics progress report.
Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
Take control of the deceased assets and ensuring that thery are allocated to the lawful heirs.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post Graduate Diploma: Financial Planning.

Essential Certifications

Preferred Certifications

Minimum Experience Level

3-5years in legal / banking environment

Technical / Professional Knowledge

Microsoft Office
Administrative procedures and systems
Relevant regulatory knowledge
Relevant software and systems knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Customer Focus
Work Standards
Collaborating
Communication
Managing Work
Building Partnerships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Commodity Specialist (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 146219 - Michelle Thabethe

Location: Johannesburg

Cluster: Group Finance - GBS PROCUREMENT FUNCTION MANAGEMENT

Closing date: 05 June 2026

Job Family

Administration, Operations and Facilities

Career Stream

Procurement and Vendor Management

Leadership Pipeline

Manage Self: Technical

Job Purpose

To analyse; identify; source; negotiate and manage the procurement process while mitigating risks and ensuring regulatory compliance and develop and implement commodity strategies aligned with Groups strategy and build relationship with stakeholders.

Job Responsibilities

Analyse trends by reviewing management information.
Assisting stakeholders with budget forecasting by providing commodity information.
Identifying opportunities to develop sourcing strategy that will result in cost saving by benchmarking and negotiating with internal and external stakeholders.
Ensure that preferential procurement BBBEE targets are aligned to the Financial Sector Charter (FSC) as determined by the Department of Trade and Industry code of good practice.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Develop and maintain policies by understanding and collaborating with stakeholders to determine practical processes.
Mitigating risks by ensuring that policies and regulatory and industry governance requirements are adhered to.
Selection of preferred suppliers by conducting a tender or quotation process.
Drafting and signing of contracts by liaising with Group Legal and stakeholders.
Ensuring SLA's are met through end to end management of the contract (includes supplier relationship and performance management).
Measure local procurement and environmental objectives against Nedbank's transformational objectives by conducting surveys or reviewing management information.
Identifying business requirements by engaging with internal stakeholders to understand business needs.
Collaboration with stakeholders to implement the sourcing strategy by coordinating workshops; presentations and meetings.
Exchange of information between stakeholders to achieve the procurement objective by sharing management information.
Manage and maintain internal and external stakeholder relationships by conducting regular engagements. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

CIPS, MCIPS

Minimum Experience Level

3 years procurement experience

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Relevant regulatory knowledge
Relevant software and systems knowledge
Governance, Risk and Controls

Behavioural Competencies

Decision Making
Continuous Improvement
High-Impact Communication
Managing Work
Sustaining Customer Satisfaction
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Assistant Financial Officer (Johannesburg, ZA)

Job Req

146233

Closing Date

08 June 2026

Location

Sandton

Job Purpose

To provide financial management services to stakeholders through effective processing; monitoring; budgeting/forecasting; analysis and reporting; thereby ensuring good governance and financial control across the Nedbank Group.

Job Responsibilities

Contribute to business unit's cost saving by operating within agreed targets.
Contribute to improvement of team performance by partnering with team leaders and giving advice and feedback on how they are performing.
Maintain client satisfaction by responding to general queries and adhoc requests timeously.
Contribute to team skills by sharing knowledge and ideas.
Build and maintain business relationships with internal and external stakeholders by providing and discussing monthly financial packs.
Validate accuracy and allocation of entries posted to the general ledger (GL) or database (DB) by checking the daily GL and DB accounts and reports.
Process staff claims by allocating them to the correct branch and GL account.
Process ledger entries by preparing the VAT upload and forward to Group Finance for further processing.
Ensure entries are correctly allocated by liaising with the relevant parties and following up on any discrepancies.
Prepare a variance report by comparing budget/forecast against actuals and providing comments for the variances.
Perform daily bank reconciliations by clearing entries to the GL.
Perform monthly balance sheet reconciliations by comparing GL and balance sheet balances and explaining reconciled items.
Review validity of invoices by making sure that they meet policy requirements in terms of signatures, mandates and tax.
Submit invoices for payment by capturing on the P2P System and select authorisers for approval.
Prepare budgets, forecasts and three-year plans by liaising with team leaders and gathering relevant information.
Manage and monitor asset registers by physically checking asset numbers and verifying them against the asset register.
Process purchase orders of capex (new or replacement) by allocating reference numbers and ensuring validity of order in terms of signatures and mandates.
Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Bachelor of Commerce: Accounting , Bachelor of Commerce: Banking

Minimum Experience Level

2-4 years experience with 1-2 years' experience in financial services environment

Technical / Professional Knowledge

Accounting principles
Administrative procedures and systems
Banking knowledge
Business principles
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Applied Learning
Communication
Decision Making
Stress Tolerance
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Camunda Developer (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II Camunda(142774)

Clsoing date: 10 June 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Focusing on designing, developing, and optimizing human-centric workflow solutions using Camunda Platform and BPMN standards.Your ability to integrate complex processes and deploy solutions in hybrid environments will be critical to driving operational excellence and innovation.

Job Responsibilities

Design, develop, and maintain backend services and workflow automation solutions using Camunda Platform and BPMN standards
Implement and optimize business process models, ensuring accuracy and efficiency in human-centric workflows
Develop and integrate backend components using Java and Spring Framework for scalable applications
Configure and manage containerized environments with Docker and Kubernetes for deployment and orchestration
Collaborate with cross-functional teams to integrate workflows with existing systems and services
Ensure high performance, security, and reliability of backend systems in hybrid environments
Troubleshoot and resolve technical issues related to workflow execution and system integration
Document technical designs, configurations, and processes for maintainability and compliance
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist I (Johannesburg, ZA)

Job Purpose

To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibilities

Operational Excellence
- Manage and monitor daily backup operations using Commvault CommCell Console.
- Troubleshoot and resolve backup incidents.
- Perform root cause analysis and implement corrective actions.
- Monitor storage capacity and optimize performance and scheduling.
Tool Flexibility & Adaptability
- Maintain readiness to transition to alternative backup platforms should the bank adopt new technologies.
- Ensure documentation, processes, and integrations are adaptable to future tools.
- Participate in tool evaluation and migration planning when required.
Technical Leadership & Advisory
- Provide expert guidance to stakeholders on technology and domain-related decisions.
- Advise Engineering Leads and Divisional Executives on architecture, design, and integration.
- Guide code design, branching, merging, and integration practices.
- Conduct technology reviews and quality assurance of code and design.
- Define, review, and enforce patterns, practices, and standards in technology application.
Strategic Planning & Governance
- Collaborate with domain architects and technical consultants on technology/domain roadmaps.
- Develop and maintain detailed technical roadmaps aligned with enterprise architecture.
- Plan and drive implementation of agreed technical roadmaps.
- Ensure compliance with governance frameworks and regulatory requirements.
- Evaluate and mitigate risks impacting technology or domain assets.
Knowledge Management & Enablement
- Conduct internal knowledge-sharing sessions and update the asset knowledge base.
- Provide coaching, mentoring, and upskilling within the team and broader engineering stream.
- Participate in special interest groups and conferences to stay current and share insights.
- Conduct experimentation to test new ideas and validate technology applicability.
- Support talent management practices and contribute to capability development.
Business Alignment & Culture
- Align technology initiatives with business strategy, objectives, and values.
- Seek opportunities to improve business processes through agile thinking.
- Participate in Nedbank culture-building initiatives and corporate responsibility efforts.
- Stay abreast of developments in the field and pursue continuous personal growth.
- Conduct self-development through mentoring others and being mentored

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Essential Certifications

Commvault Certified Professional
Commvault Certified Expert - CommCell Console

Minimum Experience Level

Min 8 years IT Experience with in 4 years in Commvault Backup & Recovery
Experience in Enterprise Data Protection & Storage Concepts

Technical / Professional Knowledge

Primary Tools:
- Commvault (Backup & Recovery)
Infrastructure & Integration:
- SAN/NAS storage systems
- Windows Server and Linux environments
- Virtualization platforms (e.g., VMware, Hyper-V)
Monitoring & Reporting Tools:
- Integration with enterprise monitoring & scheduling platforms (e.g., ServiceNow, Dynatrace, Control-M)

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Financial Planner (DAS) (Johannesburg, ZA)

Job Classification

Job Family

Sales and Services

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

Job Responsibilities

Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
Examine and suggest financial solutions and strategies for the financial plan (plan for life).
Assist clients in implementing their plans and carry out financial transactions.
Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
Building a sustainable and profitable practice.
Participate and attend all business engagements to build and strengthen relationships.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Diploma

Preferred Qualification

Certificate: Financial Planning

Essential Certifications

Preferred Certifications

FAIS Qualification.

Minimum Experience Level

Role specific / 1 year experience / exposure in sales

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Relevant software and systems knowledge
Relevant regulatory knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Sales Disposition
Building Trusting Relationships
Energy
Adaptability
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Group Specialist: Stakeholder Relations and Public Affairs (Johannesburg, ZA)

Job Classification

146198

Job Post End Date: 15 June 2025

Job Family

Marketing, Communication and Research

Career Stream

Public Affairs

Leadership Pipeline

Manage Self: Expert (MSE)

Job Purpose

To support and advance the strategic objectives and reputation of Nedbank through proactive public affairs, stakeholder engagement, policy analysis and thought leadership initiatives that strengthen relationships with internal and external stakeholders including government, business, civil society, and other key stakeholders.
The role contributes to strengthening stakeholder trust and confidence, securing actionable insights, enabling business priorities through strategic engagement and protecting the organisation’s reputation in a complex and evolving socioeconomic environment. It also plays an important role in positioning Nedbank as a leading voice on issues affecting banks and the broader African business environment.

The incumbent will proactively manage strategic and high-value relationships within and outside Nedbank to position the organisation as a trusted corporate citizen as well as a preferred partner and thought leader. Furthermore, they will help to identify emerging policy, political and reputational risks and support constructive dialogue that aligns commercial priorities and organisational purpose with societal impact.

Job Responsibilities

Build stakeholder trust and advocacy:

Implement an integrated public affairs and stakeholder engagement strategy aligned to Nedbank’s purpose and strategic priorities.
Position Nedbank as a credible partner of choice among government and civil society stakeholders.
Build and maintain productive relationships with strategic stakeholders internally and externally, including government officials, members of parliament and civil society members to strengthen resilience and business continuity.
Influence senior internal and external stakeholders with credibility and diplomacy
Identify, map and stakeholders to understand their needs, concerns and identify purpose-driven opportunities to collaborate and build alliances.
Deliver impactful and strategic engagements to advance Nedbank's organisational ambitions.
Provide strategic counsel to senior leaders in relation to stakeholder engagement.

Enable business:

Partner with business units to identify public affairs opportunities and risks that may advance or hinder strategic objectives.
Identify key and strategic opportunities for collaboration between Nedbank and external stakeholders to contribute to commercial success and societal impact.
Manage and co-ordinate special events such as conferences/seminars; dialogues and thought leadership seminars.
Participate in key forums to support executive positioning and achieve Nedbank’s strategic intent.

Position Nedbank as a credible thought leader:

Drive executive stakeholder platforms, dialogues, roundtables and thought leadership engagements that elevate Nedbank’s influence, credibility, and industry positioning.
Ensure alignment between corporate messaging, stakeholder expectations, and organisational values.

Strengthen reputation and mitigate risks:

Monitor the political, regulatory, economic and societal environments to identify emerging reputational and stakeholder risks
Monitor public perceptions of Nedbank by proactively identifying, analysing, and addressing potential issues that could harm the bank's reputation or business interests.
Regularly collect insights and perspectives of stakeholders to enable the Group to consider their inputs and concerns in decision-making.
Promote stakeholder communications by developing messaging and communicating organisational positions to key stakeholders.
Predict; inform and analyse policy developments to reduce reputational and stakeholder risk exposure

Shape public policy development and improve understanding of government decisions:

Lead advocacy initiatives that support responsible public policy outcomes and strengthen Nedbank’s societal contribution
Analyse and interpret public policy and political developments to support decision making within the Bank.
Manage issues/crises relating to public policy

Monitor, evaluate, measure and report

Uphold robust stakeholder governance in engaging with stakeholders
Monitor outcomes and impact of stakeholder engagement to assess relationship building efforts
Report impact of stakeholder engagement in appropriate platforms to build understanding of stakeholder concerns, needs and expectations

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Qualifications, Experience and Attributes

Post-graduate qualification – ideally a master’s degree – in Political Studies, Public Policy, International Relations, Economics or Business Administration,
Demonstrable experience in public affairs, government relations, strategic communications, policy and/or stakeholder engagement
A strategic connector between the bank, society, policymakers and other key stakeholders
Financial services or highly regulated industry experience highly advantageous

Technical / Professional Knowledge

Communication Strategies
Governance, Risk & Controls
Industry trends
Principles of Financial Management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Decision-making process
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Facilitating Change
Driving for Results
Building Partnerships
Planning and Organizing
Quality Orientation
Leadership Steadiness

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Ab Initio Developer (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 140005
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

Data

Leadership Pipeline

Manager of Others

Position

Senior Ab Initio Developer

Why join our team!

Are you a seasoned Ab Initio Developer looking to make a meaningful impact in a collaborative, forward-thinking environment? We’re seeking a technically skilled and proactive professional to lead the design and development of enterprise-scale data integration solutions using Ab Initio tools such as GDE, Conduct>It, and EME. In this role, you’ll work closely with data architects, analysts, QA, and DevOps teams to build scalable, high-performance ETL workflows that power critical business decisions. You’ll also play a key role in mentoring junior developers, optimizing existing systems, and contributing to a culture of continuous improvement. We’re looking for someone who values open communication, mutual respect, and shared success—someone with a strong sense of accountability, a passion for learning, and a willingness to support team goals. If you're ready to join a team that celebrates innovation, collaboration, and professional growth, this is the opportunity for you.

Job Purpose

We are seeking a highly skilled Senior Ab Initio Developer with extensive experience in designing, developing, and implementing Data Integration solutions using Ab Initio. The ideal candidate will play a key role in designing, collaborating and building data integration processes across our enterprise data platforms, ensuring high performance, scalability, and reliability.

Job Responsibilities

Lead the design and development of complex ETL workflows using Ab Initio GDE, Conduct>It and the EME.
Work closely with data architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.
Optimize existing Ab Initio applications for performance, scalability, and maintainability.
Ensure data quality, integrity, and consistency across systems and processes.
Provide mentorship and technical guidance to junior developers.
Troubleshoot production issues and provide timely resolutions.
Participate in code reviews, testing, and deployment of data integration solutions.
Develop documentation, including data flow diagrams, technical specifications, and best practices.
Stay up to date with data engineering trends and Ab Initio product enhancements.

Essential Qualifications - NQF Level

Diploma
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in computer science, Engineering, Information Systems, or related field
Experience with cloud-based data platforms (AWS, Azure, GCP).
Exposure to CI/CD pipelines and version control systems (Git, SVN).
Knowledge of Agile/Scrum methodologies.

Minimum Experience Level

5-8+ years of hands-on experience in Ab Initio development.
Proficient in Ab Initio components: GDE, EME, Conduct>It, BRE, Metadata Hub, and Continuous Flows
Strong experience with relational databases (Postgres, MS SQL Server, DB2).
Experience with real-time APIs (Exposing a graph as an API, Continuous Flows)
Knowledge of data warehousing concepts, ETL design patterns, and data modelling.
Experience with Unix/Linux shell scripting and job scheduling tools (e.g., Autosys, Control-M).
Familiarity with big data platforms (Hadoop, Spark) is a plus.
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities

Technical / Professional Knowledge

Strategic planning
Performance management
Staff resource planning
Employee training/development
Agile Concepts
Data analysis
Change management
Principles of project management
Business writing skills
Client Service Management
Software Development
Disaster Recovery & Business continuity standards
Architecture Modeling
Data modelling tool
Engineering

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst - NFR Analytics (Johannesburg, ZA)

REQUISISTION DETAILS

REQ 146230 Thembi Mtshali

Location: Johannesburg

Closing Date: 10 June 2026

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

To design, develop, and deploy advanced analytical and quantitative solutions that strengthen Non-Financial Risk (NFR) management across the organisation. This includes enabling proactive risk identification, measurement, monitoring, and decision-making across areas such as financial crime analytics (Fraud and Anti Money Laundering), conduct risk, and model risk.

The role combines data science, quantitative analytics, and risk expertise to deliver scalable, regulatory-aligned solutions that enhance risk visibility and resilience.

Job Responsibilities

NFR Analytics and Risk Modelling
Develop and maintain robust analytical models and frameworks to quantify and monitor non-financial risks, including fraud and financial crime indicators, compliance and conduct risks, and cyber and data risk metrics.

Apply advanced statistical and machine learning techniques to identify patterns, anomalies, and emerging risks, and supporting the development of early warning indicators, key risk indicators (KRIs), and risk scoring models.
Perform scenario analysis, stress testing, and trend analysis to proactively anticipate and manage potential risk exposures.

Data Engineering and Risk Data Management

Source, integrate and prepare both internal and external datasets, including incident data, control assessments, audit findings, and transactional signals, to support risk analytics initiatives.
Ensure high standards of data quality, completeness, and traceability, enabling reliable and auditable risk insights.
Build and structure datasets that are fit for advanced analytics and predictive modelling, while collaborating closely with technology teams to support the development and optimisation of scalable risk data pipelines.

Risk Monitoring and Insight Generation

Continuously monitor key risk indicators to identify emerging trends, anomalies, and potential areas of concern.
Translate analytical outputs into clear, actionable insights that support risk, compliance, and broader business stakeholders in informed decision-making.
Develop and maintain dashboards and visualisations to enable real-time visibility of risk exposure, and responding to ad hoc risk analysis requests and supporting investigations as required.

Governance, Compliance and Risk Framework Alignment

Ensure that all analytics activities are fully aligned with internal non-financial risk (NFR) frameworks, policies, and governance standards.
Support regulatory compliance by embedding relevant requirements—such as anti-money laundering (AML) and conduct monitoring—into analytical processes where applicable.
Comprehensive documentation of models, methodologies, assumptions, and data lineage to meet audit and regulatory expectations, while assisting in the timely remediation of findings arising from audit, model validation, or regulatory reviews.

Business Engagement and Risk Advisory

Actively engage with risk, compliance, audit, and business teams to understand key risk challenges and translate them into effective, data-driven analytical solutions.
Bridge the gap between technical analysis and risk management decision-making, ensuring that insights are both meaningful and actionable.
Contribute to shaping risk strategy through informed analytical input, while supporting risk committees, forums, and reporting processes.
Identify opportunities to enhance non-financial risk (NFR) analytics, improve control effectiveness, and evolve risk frameworks by driving the adoption of advanced analytical techniques such as AI and machine learning for improved risk detection and monitoring,
Stay abreast of emerging NFR trends such as cyber threats and regulatory developments and promoting automation and efficiency in risk reporting and analytical processes.

Job Responsibilities Continue

Innovation and Continuous Improvement

Identify and drive opportunities to enhance non-financial risk (NFR) analytics, improve control effectiveness, and strengthen risk frameworks.
Contribute to the adoption of advanced analytical approaches, including artificial intelligence and machine learning, to improve risk detection and monitoring capabilities.
Stay up to date with emerging NFR trends, such as evolving cyber threats, regulatory developments, and advances in conduct risk analytics.
Promote automation and improve efficiency across risk reporting and analytical processes.

Collaboration and Capability Building

Effective partnership across cross-functional teams, to deliver integrated and impactful risk analytics solutions.
Active participation in peer reviews and knowledge-sharing initiatives to strengthen the broader analytics community and promote best practices.
Contribute to building and enhancing the organisation’s non-financial risk (NFR) analytics capability, while supporting the development of talent by mentoring and guiding junior analysts, where required.

Qualifications

Essential

Bachelor’s degree in a quantitative or analytical field:

Mathematics, Statistics, Data Science, Computer Science, Engineering, Actuarial Science, or similar

Preferred

Postgraduate degree or certifications in:

Risk Management (e.g., FRM)

Data Science / Machine Learning

Compliance or Financial Crime Analytics

Minimum Experience Level

1 – 3 years’ experience in analytics, risk, or data environments

Exposure to risk management, auditing, compliance, or operational processes is advantageous

Experience with data analysis, modelling, or research (including academic work)

Programming & Tools

Proficiency in:
- Python, SQL (preferred) or R
Familiarity with:
- Data visualisation tools (e.g., Power BI, Tableau)
- SAS / VBA / other analytics tools advantageous
Advanced Excel skills

Strong foundation in:

- Statistics and probability
- Machine learning (basic to intermediate)
- Anomaly detection, classification, and predictive modelling
Ability to translate analytical techniques into scalable solutions

Data & Systems: Understanding of:

- Data structures and databases
- Data extraction, transformation, and validation
- Risk data aggregation and reporting principles

Model Risk & Governance

Exposure to:
- Model lifecycle management
- Validation and monitoring practices
- Documentation and audit requirements

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Quantitative Skills

Behavioural Competencies

Adaptability
Applied Learning
Earning Trust
Communication
Stress Tolerance
Driving for results
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist: Market Conduct Risk (Johannesburg, ZA)

REQUISISTION DETAILS

REQ 146051 Thembi Mtshali

Location: Johannesburg

Closing Date: 2 June 2026

Job Family

Risk, Audit and Compliance

Career Stream

Conduct Risk

Leadership Pipeline

Manage Self Professional

Job Purpose

The role exists to support effective conduct risk management through specialist conduct risk analytics, structured reporting, and operational enablement, enabling informed decision‑making and robust governance oversight.
The role provides analytical insight into conduct risk drivers and client outcomes, ensures accurate and timely conduct risk reporting across governance committees, and delivers operational administration that underpins the effective functioning of conduct risk forums, remediation tracking, and regulatory and team deliverables.
In fulfilling this role, the Specialist supports the Head: Conduct Risk Reporting, Analytics and Operations by translating data into actionable conduct risk insights, maintaining reporting and operational disciplines, and ensuring conduct risk information is credible, consistent, and regulator‑ready. The role exercises independent professional judgement within defined frameworks and contributes to sustained fair client outcomes and regulatory compliance.

Job Responsibilities

1. Conduct Risk Analytics
To generate meaningful, decision relevant insights on conduct risk exposures, root causes, and client outcomes through robust analysis of data across the conduct risk value chain.
Key Responsibilities
 Perform quantitative and qualitative conduct risk analysis using data sources such as complaints, incidents, regulatory breaches, monitoring outcomes, assurance findings, and client feedback.
 Identify emerging conduct risk trends, patterns, and hotspots, including drivers of client detriment, mis selling, disclosure failures, consent failures, and vulnerable customer impacts.
 Support the development and maintenance of conduct risk indicators and metrics, ensuring alignment to conduct risk frameworks, TCF/COFI outcomes, and business activities.
 Conduct deep dive analyses into material conduct risk themes to support escalation, management action, or regulatory engagement.
 Translate analytical findings into clear, outcome focused insights for senior stakeholders and governance committees.
 Support scenario analysis and thematic reviews to inform proactive conduct risk management
2. Conduct Risk Reporting
To ensure consistent, accurate, and high quality conduct risk reporting that enables effective governance oversight and informed executive decision making.
Key Responsibilities
 Produce regular and ad hoc conduct risk reports, dashboards, and committee packs for management, risk committees, and governance forums.
 Ensure conduct risk reporting is accurate, timely, complete, and consistent, with appropriate commentary on trends, emerging risks, and outcomes.
 Draft executive level insights that clearly articulate conduct risk concerns, impacts on clients, and management responses.
 Support reporting aligned to internal governance requirements and external regulatory expectations, including requests from regulators where relevant.
 Maintain reporting standards, templates, and methodologies to support comparability and trend analysis over time.
 Validate the integrity of conduct risk data used in reporting and escalate data quality or completeness issues

Job Responsibilities Continue

3. Conduct Risk Operations and Operational Administration
To provide operational discipline, coordination, and administrative support that enables the effective functioning of conduct risk governance, remediation tracking, and reporting processes.
Key Responsibilities
 Provide operational support to conduct risk governance forums, including agendas, packs, minutes, action tracking, and follow ups.
 Maintain and administer conduct risk registers, issue logs, action plans, and remediation trackers, ensuring accurate status, ownership, and timelines.
 Support coordination of conduct risk inputs across business units, risk functions, and assurance providers.
 Assist with the operational execution of regulatory submissions, thematic reviews, and internal assurance processes relating to conduct risk.
 Ensure consistent documentation and audit trails to support internal governance and regulatory review.
 Support continuous improvement of conduct risk operational processes, tools, and workflows.
 Act as a key enablement function for the Head: Conduct Risk Reporting, Analytics and Operations, ensuring reporting and governance processes run effectively.

4. Frameworks and Controls
 Support the implementation and maintenance of conduct risk frameworks, policies, and standards.
 Ensure controls are applied consistently and highlight gaps or weaknesses.
 Contribute to continuous improvement of conduct risk management practices.
5. Stakeholder Engagement
 Provide professional conduct risk advice to business and risk stakeholders.
 Support collaborative working relationships through credible and consistent input.
 Influence awareness and understanding of conduct risk through engagement and guidance.

People Specification

Analytical Thinking – translating data into conduct risk insight.
Professional Judgement – assessing conduct risk severity and client impact.
Attention to Detail – ensuring reporting and governance accuracy.
Stakeholder Engagement – supporting senior stakeholders through credible insight and operational excellence.
Ethical Decision‑Making – consistently prioritising fair client outcomes.
Strong organisational and coordination skills.
Experience in committee administration, issue management, or risk operations.
Ability to manage multiple deliverables with disciplined follow‑through.

Strong written communication skills, with the ability to articulate conduct risk issues clearly and succinctly for executive audiences.
Experience in risk or conduct risk reporting within a regulated environment.
High attention to detail and commitment to data integrity.
Strong analytical capability, including data interpretation, trend analysis, and root cause identification.

Working knowledge of conduct risk data sources and conduct risk taxonomies.
Ability to link analytics to client outcomes, regulatory expectations, and conduct risk frameworks.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Relevant Degree or Advanced Diploma aligned to risk, compliance, or regulatory disciplines.
Honours Degree in Risk Management, Compliance, Law, or related discipline.

Minimum Experience Level

Minimum of 5+ years’ experience in conduct risk, compliance, or risk management within a regulated environment.
3 - 5 years’ experience in conduct risk oversight, monitoring, or advisory roles.

Technical Skills

Skill	Proficiency Level	Skill	Proficiency Level
Conduct Risk Frameworks	Advanced (Level 5)	Regulatory Awareness	Intermediate (Level 3)
Risk Assessment	Advanced (Level 5)	Issue Management	Intermediate (Level 3)
Data Analysis	Intermediate (Level 3)	Risk Reporting	Intermediate (Level 3)

Behavioural Competencies

Collaborating
Decision Making
Work Standards
Managing Work
Planning and Organizing
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Temp Personal Claims Consultant (Johannesburg, ZA)

Temp Personal Claims Consultant

Location: Nedbank 135 Rivonia Road, Sandown, Sandton.

Cluster: Nedbank Insurance.

Closing Date

09 June 2026

Career Stream

Legal Claims, Transact Processing.

Leadership Pipeline

Manage Self: Technical

Job Purpose

To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy.

Job Responsibilities

Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process.
Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims.
Build networks with stakeholders by participating in forums.
Identify, build and maintain relationships with stakeholders to understand their short term insurance needs.
Meet client needs by ensuring claims are processed according to service level agreement and insurance policy.
Initiate and process claims to finalisation by ensuring compliance to insurance policy.
Comply with Service Level Agreements by adhering to self imposed standards and timeframes.
Minimise risk by complying with all Nedbank policies and procedures.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining and sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Minimum Experience Level

3 years or more Legal Claims experience

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Essential Qualification

Paralegal Diploma / LLB

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Earning Trust
Collaborating
Customer Focus
Decision Making
Initiating Action
Work Standards
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer II (Johannesburg, ZA)

Job Purpose

Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Research, develop and implement test engineering solutions
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Participate in development of test approach, definition of Ready and Done, and defect management processes
Plan work deliverables by analysing and determining the test automation requirements
Participate in the backlog grooming.
Participate in the sprint planning, test estimation and acceptance criteria per story.
Ensure test environment is available and functional for test execution.
Obtain sign-off from relevant stakeholders by conducting reviews of the design sessions with relevant stakeholders
Improve total architecture design and performance by working closely with senior Technical consultants, developers, database administrators, server administrators, network administrators and security specialists.

Job Responsibilities Continue

Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
Develop and configure automated solution according to specifications/requirements of the squad
Create and maintain automated testing pipelines.
ntegration into and test automation execution on DevOps pipelines.
Develop the automation code using the automation test kit for execution of functional and non-functional tests
Complete required unit testing through participation in requirements testing and integration testing (on automated solution)
Implement the test automation solutions with the objective that it has adequate coverage within the sprint.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Identify obstacles and check results for any anomalies and issues by analysing and reporting results of executed tests
nsure resources are used effectively through maintenance and enhancement of existing solutions
Participate in code reviews to ensure alignment to coding standards and best practices
Keep stakeholders informed on test execution and test reports by conducting stakeholder communication sessions
Deliver/ Complete work according to plan by executing and validating automated testing solution
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Ensure alignment of industry best practices within automation technologies and in alignment to the organisation's current and future technological architecture
Mentor other Software Quality Engineers within the team to improve their technical capabilities.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Total number of years of experience:7 - 10 years
Management experience as part of the above years:No experience required
Type of experience:Test analysis & design experience. Test automation experience. Development experience. Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Experience in NFT. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wills Allocator (Johannesburg, ZA)

Wills Allocator

Location: Nedbank 135 Rivonia Road, Sandown, Sandton.

Cluster: Nedbank Personal and Private Banking

Closing Date

09 June 2026

Career Stream

Fiduciary

Leadership Pipeline

Manage Self: Operational

Job Purpose

To allocate work received in the shared mailbox to the drafting team daily.

Job Responsibilities

• Contribute to the revenue targets by ensuring work allocation is done timeously.
• Allocate drafting applications to drafters continuously throughout the day to ensure the SLA is met.
• Redirect incorrectly received emails in the shared mailbox to the relevant departments.
• Save all emails to the Wdrive weekly for record keeping.
• Referring sales leads relating to stockbroking; investments; short term insurance; trusts; tax to various departments.
• Attend to general queries received in the shared mailbox within 48 hours.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (Staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role buy reading relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in fields of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibility by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Respond to client queries and complaints withing 48 hours.
• Escalating complaints to Management.
• Foster professional relationships with beneficiaries; intermediaries and others.

Minimum Experience Level

3 years Wills administration or related experience.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Essential Qualifications

Relevant legal qualification (e.g. LLB, Paralegal qualification, or equivalent)

Job Responsibilities Continue

Technical / Professional Knowledge

Microsoft Office
Administrative procedures and systems
Business writing skills
Relevant regulatory knowledge

Behavioural Competencies

Building Customer Loyalty
Work Standards
Collaborating
Communication
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Personal Claims Consultant (HOC) (Johannesburg, ZA)

Personal Claims Consultant (HOC)

Location: Nedbank 135 Rivonia Road, Sandown, Sandton.

Cluster: Personal and Private Banking | Nedbank Insurance | Operations - Claims

Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Closing Date

09 June 2026

Career Stream

Admin, Transact Processing and Production

Leadership Pipeline

Manage Self: Technical

Job Purpose

To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy.

Job Responsibilities

Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process.
Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims.
Build networks with stakeholders by participating in forums.
Identify, build and maintain relationships with stakeholders to understand their short term insurance needs.
Meet client needs by ensuring claims are processed according to service level agreement and insurance policy.
Initiate and process claims to finalisation by ensuring compliance to insurance policy.
Comply with Service Level Agreements by adhering to self imposed standards and timeframes.
Minimise risk by complying with all Nedbank policies and procedures.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining and sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Minimum Experience Level

3 - 5 years' experience in the Short-Term Insurance Industry (Personal Lines and/or Commercial Lines)

HOC experience (Non-Motor Claims experience)

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Essential Qualification

Higher Certificate: Short Term Insurance

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Earning Trust
Collaborating
Customer Focus
Decision Making
Initiating Action
Work Standards
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Principal: Property Finance (Cape Town, ZA)

Job Purpose

To drive sustainable revenue growth through the origination, structuring, and execution of complex and profitable property finance transactions. The role focuses on servicing and expanding a high-value client base in the Western Cape, delivering market-leading financing solutions while maintaining strong risk discipline and stakeholder alignment.

Location

This role is based in Cape Town, Waterfront V&A.

Job Responsibilities

Deal Origination & Execution

Originate high-quality property finance opportunities through proactive market scanning, networking, and strategic client engagement.
Structure, analyse, and execute complex debt transactions, including pricing, negotiation, and deal closure.
Manage the end-to-end deal lifecycle, including credit approvals, legal processes, and conditions precedent.

Client & Stakeholder Management

Build and maintain strategic relationships with key clients, investors, and intermediaries within the Western Cape property market.
Collaborate effectively with internal stakeholders (Credit, Legal, Risk, and Transaction teams) to deliver integrated client solutions.
Represent Nedbank in the market through networking, industry forums, and thought leadership initiatives.

Risk & Governance

Conduct rigorous credit analysis, financial modelling, and risk assessments aligned to Nedbank frameworks.
Ensure compliance with all regulatory requirements (FICA, internal governance, environmental standards).
Monitor portfolio performance through ongoing client engagement, annual reviews, and risk evaluations.

Strategic Contribution

Identify market trends and opportunities to enhance Nedbank’s competitive positioning in the property finance sector.
Contribute to business strategy execution and process improvement initiatives within the Property Finance unit.
Support transformation, sustainability, and corporate responsibility initiatives (e.g., green finance strategy).

Leadership & Capability Building

Contribute to team performance through mentorship, knowledge sharing, and on-the-job coaching.
Drive a high-performance culture aligned to Nedbank values and behavioural standards.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

CA(SA), CFA, or Master’s degree in a related field

Minimum Experience Level

Minimum of 8-10 years commercial property finance, investment banking, or structured lending
Proven track record in originating and executing complex property finance transactions.
Strong understanding of commercial property markets, with exposure to the Western Cape highly advantageous

Technical / Professional Knowledge

Banking procedures
Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Customer Focus
Work Standards
Building partnerships
Advancing Sales Discussions
High-Impact Communication
Managing Work
Sales Disposition
Sales Negotiation

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: BI Developer (Cape Town, ZA)

Job Classification

This role is based at Nedgroup Investments. Our website is : www.nedgroupinvestments.co.za
Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa’s largest financial services groups. The Nedgroup Investments Best of Breed™ philosophy sees us partner with select fund managers who we believe are able to provide consistent long-term outperformance for our clients. These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long-term performance and our top priority is to deliver a superior investment experience for our clients. We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments.

Location

This role is based in Cape Town, Waterfront V&A.

Job Purpose

To determine strategic and enterprise business insights through analysing business processes, analysing data flows, mining data, defining measurement goals and storyboarding.

Job Responsibilities

Provide input into the business and enterprise BI requirements and then conduct research to understand industry best practice for value and insight's by applying advance analytics.
Produce the high level Design for the solution
Oversee the development of the solution by collaboration with BI Developers, Architects, modellers and business in accordance with the requirements and obtain SAF approval where necessary
Identify and seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank
Engage and agree proposed solution as contained in High Level Design (HLD) Document by iterative engagements with clients
Build collaborative cross functional relationships by assisting clients with resolutions of technical issues enterprise wide
Facilitate scope changes with multiple customers and squads to ensure common understanding and adhere to principles of delivery
Ensure work is completed asper the agreed SLA and OLA 's
Gather and document business requirements by facilitating information gathering sessions with the customer
Produce a conceptual and a logical model and dataflow diagram of the business processes for enterprise processes
Perform data mining techniques, to understand the attributes needed to obtain the measurement goals.
Create data mapping document to relate the data to the business requirements
Prototype the feasibility of the solution to guide business on the requirements
Ensure quality of output and alignment to requirements by conducting / coordinating unit; integration and user acceptance testing
Ensure compliance by adherence to Enterprise data standards; policies and procedures throughout the development lifecycle
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit
Share knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations
Coach and mentor BI analyst I 's to add grow capability

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Certifications

DAMA
Business analysis
Microsoft Certified Solutions Expert (MCSE): Business Intelligence
Certification in a specific BI Tool (e.g. Power BI)

Minimum Experience Level

7 -10 years relevant experience

Technical / Professional Knowledge

BI Tools (Advanced)
Managing business Meta Data advanced
DAX understanding intermediate
Data Virtualization understanding advanced
Data Visualization design and build advanced
Design Thinking advanced
Database Query advanced
Business writing skills (intermediate)
Data analysis Advanced
Research methodology advanced
Data Modelling - intermediate
Data Ethics basic
Data mining intermediate
Data profiling - intermediate
Data story telling -advanced
Business analysis methodology intermediate
Domain knowledge advanced

Behavioural Competencies

Applied Learning
Building Partnerships
Building Customer Relationships
Quality Orientation
Technical/Professional Knowledge and Skills
Execution
Influencing

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst Graduate 2027 (Johannesburg, ZA)

Closing Date for Applications: 30 June 2026

Job Purpose

To develop world class Quantitative Analysts through the Nedbank Quants Graduate Programme. To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

Job Responsibilities

Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the Nedbank Quants Training Programme by pro-actively participating in programme committees/structures (E.g. marketing committee, recruitment committee and social committee). This is called ‘programme involvement’. The objective of this participation is to enhance their personal and professional development whilst adding value to the Nedbank Quants Training Programme.
Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees
Assist the business to address queries by extracting and analysing data.
Ensure continuity and knowledge base through documenting and recording processes and models.
Ensure compliance to policy through data analysis and monitoring.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers as well as sharing knowledge and industry trends with the team
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

Essential Qualifications - NQF Level

Undergraduate Degree NQF level 7

Preferred Qualification

Business Related Degree Postgraduate degree, Honours or Masters degree (with majors in pure mathematics, applied mathematics, statistics, engineering, econometrics, financial engineering, quantitative risk management or similar)

Type of Exposure

Conducting root cause analysis
Analysing situations or data that requires an in-depth evaluation of multiple factors
Developing ways to minimize risks
Influencing stakeholders to obtain buy-in for concepts and ideas
Working with a group to identify alternative solutions to a problem
Interacting with diverse people
Building and maintaining effective relationships with internal and external stakeholders
Interacting with various levels of management
Managing multiple project
Working within a team

Minimum Experience Level

No experience required

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Quantitative Skills
Governance, Risk and Controls

Behavioural Competencies

Adaptability
Communication
Collaborating
Customer Focus
Decision Making
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Night Shift - Fraud Detection Administrator (Johannesburg, ZA)

Requisition Details

REQ Number - 146232

Closing Date - 09 June 2026

Location - Sandton

Job Family

Risk, Audit and Compliance

Career Stream

Forensics

Leadership Pipeline

Manage Self: Operational

FAIS Affected

Job Purpose

To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.

Job Responsibilities

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Influence the enhancement of business processes and methodologies.
Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
Contribute to smooth flow of work and maintain relationships with internal and external service providers.
Manage and prevent potential operational losses.
Prioritise reported risk events.
Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
Determine completeness of reported risk event.
Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
Provide feedback to stakeholders.
Provide administrative support services to stakeholders.
Action requests for authentication of identity documents.
Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.
Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
Manage the onboarding process of new employees.
Comply with risk standards and policies.
Understand and embrace the Nedbank vision and demonstrate the values.
Improve personal capability and stay abreast of developments in field of expertise.
Support personal growth and enable effectiveness in performance of roles and responsibilities.
Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Matric / Grade 12 / National Senior Certificate
Preferably completed a finance related degree or diploma

Minimum Experience Level

2-3 years experience in banking and/or operational back-office environment in a financial institution

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Branch processes and procedures
Client service principles
Filing techniques
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Applied Learning
Collaborating
Decision Making
Driving for results
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566