Jobs at Nedbank

Specialist - Credit Portfolio Analytics (Johannesburg, ZA)

Requisition Details

REQ ID: 145966 Thembi Mtshali

Location: Johannesburg

Closing Date: 20 May 2026

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

Strengthen the Group’s capability to actively manage credit portfolios through advanced quantitative analytics, strategic insight, and the development of analytical frameworks that optimise the Group’s risk‑return profile. The incumbent will elevate the effective use of credit analytics across the Group, ensuring alignment to the business units’ risk appetite and Nedbank’s strategic objectives.

Job Responsibilities

1. Credit Portfolio Analytics and Framework Development
Design, develop, and maintain advanced analytical tools and models that support Group‑wide credit portfolio monitoring and decision‑making.
Enhance and operationalise the Group’s credit portfolio analytics framework, ensuring it is forward‑looking, robust, and aligned to strategic requirements.
Conduct deep‑dive quantitative analyses into credit portfolios to identify emerging risks, structural imbalances, and optimisation opportunities.

2. Machine Learning Framework and Advanced Modelling
Lead the development of the Group’s Machine Learning (ML) modelling framework for credit risk and analytics.
Establish standards, governance, documentation practices, and validation approaches for ML model development within the bank.
Develop and prototype ML‑based models that support improved origination, forecasting, early‑warning indicators, behavioural analysis, and risk‑return optimisation.
Collaborate with stakeholders to ensure ML solutions are scalable, explainable, ethical, and compliant with regulatory expectations, where necessary.
Drive the adoption of ML techniques in areas where they provide demonstrable uplift over traditional modelling approaches, while maintaining rigorous controls and interpretability.

3. Management Information, Reporting, and Portfolio Tilt
Produce high‑quality management information, analytical insights, and reporting that inform senior and executive stakeholders.
Provide actionable recommendations on portfolio tilt strategies aimed at improving the Group’s risk‑return outcomes.
Measure the performance and effectiveness of portfolio tilt initiatives, ensuring continuous feedback and refinement.

4. Risk Appetite, Returns, and Active Credit Portfolio Management
Enhance methodologies and metrics related to asset return calculations and portfolio profitability.
Strengthen risk‑return analytics to enable predictive, scenario‑based views of the credit risk landscape.
Support the execution and continuous enhancement of Active Credit Portfolio Management across all lending portfolios.
Contribute to the evolution of risk appetite frameworks, calibration methodologies, and the interpretation of appetite metrics across business units.

5. Stakeholder Engagement and Influence
Build and maintain strong working relationships with stakeholders across Group Risk, BU risk teams, Finance, Strategy, and Credit Data Systems.
Act as a trusted analytical partner, ensuring outputs are clear, credible, and action‑oriented.
Provide insight and analytical support at GRA Manco forums to promote a cohesive and scalable Group Risk capability.

6. Team Development and Knowledge Sharing
Lead or contribute to cross‑functional analytical projects that advance Group Risk capabilities.
Mentor and support junior analysts, developing technical and business acumen within the team.
Share best practices, knowledge, and insights to drive continuous improvement and analytical maturity.

7. Continuous Learning and Conduct
Keep abreast of developments in quantitative analytics, credit risk, statistical techniques, modelling approaches, and emerging industry trends.
Demonstrate Nedbank’s values and behaviours through consistent professionalism and collaboration.
Ensure the delivery of services that meet or exceed internal client expectations.

Preferred Qualification

A degree in Mathematics, Financial Mathematics, Statistics, Economics, Finance, Actuarial Science, or a quantitative discipline (e.g., engineering).

Minimum Experience Level

• Minimum of 6 years’ experience in quantitative credit risk, portfolio analytics, or related disciplines within banking or financial services.Proven experience in developing quantitative tools, credit risk modelling, risk‑return analytics, and portfolio insights.

Types of Exposures

• Strong critical thinking and problem‑solving ability.
• High level of curiosity, analytical rigour, and intellectual independence.
• Excellent communication and presentation skills, tailored for senior stakeholders.
• Ability to work collaboratively in a high‑performance team environment.

Technical / Professional Knowledge

• Strong proficiency in statistical and analytical tools such as Python, R, SAS, SQL, or similar.
• Solid understanding of credit risk metrics, credit lifecycle dynamics, and portfolio management principles.
• Experience in designing analytical models, dashboards, and performance measurement frameworks.
• Ability to translate complex quantitative outputs into clear, actionable business insights.

Behavioural Competencies

Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Systems Engineer II (Johannesburg, ZA)

Job Purpose

We are seeking a hands-on Systems Engineer II to join a high-performing operations team responsible for managing the F5 (Application Delivery Management) platform. This role supports critical enterprise infrastructure, ensuring high availability, performance, and security of application traffic across the bank.

The successful candidate will play a key role in production support, platform management, and incident resolution, while collaborating with cross-functional teams and engaging stakeholders at various levels.

Job Responsibilities

Monitor platform performance and conduct health checks
Support incidents, troubleshoot issues, and drive resolutions
Participate in deployments and change activities
Configure and maintain F5 solutions and scripts
Provide input into root cause analysis and improvements
Engage stakeholders during incidents and operations
Participate in a 24/7 standby rotation

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Minimum Experience Level

5+ years’ IT experience.
Proven hands-on production support experience in enterprise environments.
Strong troubleshooting and operational support capability.
Willingness to work on-call and after hours.
F5 experience or certifications
Exposure to networking, infrastructure, or load balancing.
Scripting or automation knowledge

Working Conditions

Standby rotation (every 2–3 weeks)
After-hours support required
Overtime managed via time-off-in-lieu

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Design Lead (Johannesburg, ZA)

Job Classification

145776

Job Post End Date: 20 May 2026

Job Family

Marketing, Communication and Research

Career Stream

Marketing and Brand Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

Nedbank is seeking a Digital Design Lead to elevate creative thinking, design quality, and confidence across the design team. The role focuses on ensuring digital marketing and brand led content is conceptually strong, consistently on brand, and delivers meaningful business impact.
The Digital Design Lead guides and challenges designers to continually improve the quality of their work, while remaining closely involved in the development and delivery of creative outputs.

Job Responsibilities

Creative leadership and quality
• Lead and elevate conceptual thinking across the digital design team, ensuring work is insight driven, strategically sound, and aligned to Nedbank’s brand and marketing objectives.
• Guide and mentor designers, setting and maintaining high standards for creative quality, craft, and originality.
• Translate briefs into strong creative ideas and guide their expression across digital marketing channels and formats.
• Create an environment that encourages designers to challenge ideas, test thinking, and refine work.
• Lead and participate in creative reviews, providing clear, constructive, and actionable feedback.
• Champion best practice, emerging trends, and evolving digital marketing and design standards.

Design contribution
• Contribute to hands on design execution, particularly on concept driven, complex, or high priority digital marketing initiatives.
• Step into the work when needed to resolve creative challenges or elevate overall output.

Collaboration and stakeholder engagement
• Engage stakeholders and creative partner agencies at key creative moments, working collaboratively with the Production and Delivery team.
• Work closely with digital channel teams and the Copywriting team to ensure creative intent is carried through execution.
• Collaborate with senior design leadership to align on creative direction, priorities, and quality standards.

People Specification

Essential Qualifications - NQF Level

Diploma
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Arts: Marketing , Bachelor of Commerce: Marketing

Preferred Certifications

Relevant digital design, visual communication or creative leadership certifications are advantageous.

Minimum Experience Level

+5 years’ experience in a senior digital design role
Demonstrated experience mentoring, guiding, or leading other designers.

Technical / Professional Knowledge

Strong understanding of digital design for marketing across platforms
Advanced working knowledge of Adobe Creative Suite, digital design workflows, and the effective use of AI enabled creative tools to enhance design quality and efficiency.
Strong understanding of visual communication, layout, and brand application across digital channels.

Behavioural Competencies

Strong conceptual thinker with a clear point of view on creative quality and brand expression.
Confident in leading creative feedback, critique, and constructive discussions.
Collaborative, professional team player with the ability to influence and guide others.
Quality driven, detail oriented, and committed to continuous improvement and leading by example.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Multi - Discipline Specialist - JAVA (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

It Technical/Specialists

Leadership Pipeline

Manage Self: Expert

Job Purpose

To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen. This role needs two strong candiates to join us.

Job Responsibilities

Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies
30% of the responsibilities involve team leadership, while the remaining 70% necessitate a hands-on contribution
Develop solutions using knowledge of the technologies
Ensure ongoing availability within the SLA requirements
Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
Identify further opportunities for use of the technologies
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
Stay abreast of developments in field of expertise, ensuring personal and professional growth
Understand and embrace the Nedbank vision and values, leading by example
Seek opportunities to improve business processes, models and systems
Participate in Research and Development related to specific
Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements
Provide problem solving in high impact incidents
Present to stakeholders on any impact or change to multiple technologies
Engage with vendors related to multiple technologies
Meet bank's needs by presenting on the exploitation of the technologies
Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided
Expand IP beyond own technology speciality
Break down components of end to end design and defined logical units of work
Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design
Ensure test strategy covers full end to end design
Provide integration solutions and validate the technical component design
Review and approve component designs
Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems
Provide the application flow
Document and maintain the end to end design
Build end to end design and release to stakeholders
Ensure alignment to IT strategy to architecture roadmaps
Upskill all stakeholders. Lead end to end design on project
Ensure awareness of Group Technology initiatives and standards
Support the achievement of the business strategy, objectives and values
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team
Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Essential Certifications

Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Minimum Experience Level

10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business writing
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Cluster Specific Operational Knowledge
Mentoring
Information Technology concepts
System Development Life cycle(SDLC)
Role relevant related technologies
Service orientated Architecture (SOA)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Usability and GUI techniques
Multiple operating system
Systems Analysis and design

Behavioural Competencies

Earning Trust
Communication
Collaborating
Decision Making
Initiating Action
Innovation
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Data Scientist (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self Expert

Job Intro

Join an exciting, fun, data science team who are passionate about what they do and have fun while doing it. We work hard and play hard and we have an impact on our customers. We have many solutions in Production, and we are always learning.

Job Purpose

Apply domain-specific expertise in machine learning, data mining, and information retrieval to architect and build highly specialized and advanced analytic engines and services, pushing the boundaries of knowledge in the field and providing expert guidance to the enterprise.

Job Responsibilities

Design and develop high-quality, reusable features for business-critical ML models.
Apply advanced machine learning techniques (e.g., supervised, unsupervised, deep learning) to solve complex business problems.
Conduct data discovery and exploratory analysis to identify valuable features and patterns.
Contribute to the feature store lifecycle, including documentation, versioning, and governance.
Apply graph-based techniques to model relationships and extract features for downstream ML tasks.
Monitor and continuously improve deployed models, ensuring performance, fairness, and ethical compliance.
Implement design of experiments, hypothesis testing, and model validation strategies.
Build and maintain scalable, production-grade data pipelines for feature computation and model training.
Transform raw data into clean, structured, analytics-ready datasets using modern data engineering tools (e.g., dbt, Airflow, Spark).
Engineer real-time and batch data workflows to support ML and analytics use cases.
Collaborate with other data engineers and scientists to ensure seamless integration of features into model pipelines.
Implement data quality checks, monitoring, and validation processes to ensure reliability and trust in analytical outputs.
Optimize data workflows for performance, cost-efficiency, and maintainability across cloud and on-prem environments.
Translate complex data narratives into actionable business insights.
Work closely with business stakeholders to understand requirements and deliver data-driven solutions.
Architect analytical systems that support business strategy, objectives, and values.
Contribute to use case roadmaps and prioritization aligned with strategic goals.
Stay abreast of developments in ML, analytics engineering, and data infrastructure to drive innovation.
Mentor junior data scientists and contribute to quality assurance across the team.
Collaborate cross-functionally with data science, engineering, BI, and business teams.
Promote ethical AI practices and ensure models in production are aligned with responsible AI principles.
Support Nedbank’s culture-building and corporate responsibility initiatives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSC Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification
Masters Degree Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification.

Preferred Certifications

Machine Learning and Data Engineering related

Minimum Experience Level

7 years’ plus experience in a statistical and/or data science role.

Type of Exposure

Data Science
ML Engineering
Data Warehousing
Advanced analytics
Marketing analytics
Financial analytics
Presentations skills
Predictive analytics
Data mining
Strategy formulations

Technical / Professional Knowledge

Strong proficiency in Python (required), with experience in R, Scala, or SQL.
Experience with distributed computing tools (e.g., Spark, Ray) and cloud platforms.
Familiarity with graph databases (e.g., Neo4j, TigerGraph) and graph analytics.
Deep understanding of the data science lifecycle and analytics engineering principles.
Experience in the financial services domain, with knowledge of regulatory and business-specific data contexts.
Excellent communication skills and ability to work in cross-functional teams.
Exposure to feature store platforms, ML model deployment, and MLOps practices.

Behavioural Competencies

Strong problem-solving skills
Good communication skills
Ability to work in teams
Decision Making
Innovation
Continuous Improvement

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit Risk Portfolio Management (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Portfolio Management

Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Key Deliverables

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance {motor vehicles/yellow} goods.

Job Responsibilities

Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Analyse/Assess individual and juristic financial statements.
Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
Adapt to changes in Legislation by enforcing the compliance to the changes.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience Analysing and Assessing individual and juristic financials.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Art and Heritage Manager (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 139980 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - Real Estate COE

Job Family

Administration, Operations and Facilities

Career Stream

Property Development and Construction

Leadership Pipeline

Manager Others (MO)

Job Purpose

To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists

Job Responsibilities

Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists

Minimum Experience Level

3 - 6 years relevant experience
1 - 2 years management experience as part of the above years
Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.

Technical / Professional Knowledge

Dutch Language Proficiency
Preventative and Stabilization Mesological Care
Archival Practice
Museological Practice
Budgeting and Financing
Project Management
Strategic Planning and Management

Behavioural Competencies

Quality Orientation
Managing Work
Initiating Action
Building Networks
Influencing
Courage

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Please contact the Nedbank Recruiting Team at +27 860 555 566

NCIB Young Analyst Programme 2027 (Johannesburg, ZA)

Location
Johannesburg

Job Family
Corporate and Investment Banking

Job Purpose
To assist with the implementation of the business investment philosophy through data analysis, research and support functions in line with Nedbank Group strategy, through the Nedbank Corporate and Investment banking (NCIB) Young Analyst Programme.

Job Responsibilities
• Assess needs and provide solutions Interacting with internal and external clients.
• Provide feedback and make business presentations to stakeholders.
• Develop and use collaborative relationships to facilitate the accomplishment of work goals. Compile; maintain and monitor economic; industry and other data series through research.
• Make investment recommendations by using quantitative and qualitative analysis Identify and interpret relevant information using logic to seek cause and effect relationships.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies. Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Evaluate performance of fund/investment through regular financial performance reviews.
• Develop software proficiency to deliver required outputs.
• Express ideas or facts clearly in written documentation so that the content is understood by the recipient.
• Develop sound product and industry knowledge and understanding the regulatory framework.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team

Minimum Experience Level
• Postgraduate
• 0-2 years working experience
• 70% Academic Aggregate Average across all years of study
• South African Citizen

Essential Qualification
• Completed Postgraduate OR currently registered in final year to complete 4-year degree

Preferred Qualification
Completed Postgraduate OR currently registered in final year to complete 4-year degree with majors in:
Completed Postgraduate degree (Honours or Masters) with majors in:
• Bachelor Business Science
• Actuarial Science
• Bachelor of Commerce
• Finance and Investment Management
• Financial Engineering
• Mathematics and Statistics
• Risk Management
• Sustainable or Development Finance
• Engineering
• Data Science and Analytics
• Computer Science and Information Systems
• Cybersecurity and Cloud Architecture
• Financial Engineering
• Quantitative Risk Management

Types of Exposure
• Analysing situations or data that requires an in-depth evaluation of multiple factors
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Working in an agile environment with a group to identify alternative solutions to a problem
• Interacting with diverse people
• Building and maintaining effective relationships with internal and external stakeholders
• Interacting with various levels of management
• Managing multiple projects

Technical / Professional Knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Numeracy

Behavioural Competencies
• Adaptability
• Applied Learning
• Communication
• Customer Focus
• Work Standards
• Managing Work

For any application to be consider please attach the following:
• ID Copy
• Copy of your CV
• Academic Transcript (For all years of study)

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist II JAVA (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II - Java - 141628

Closing date: 8 September 2025

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s. This role is open for three strong Domain Specialists to join us.

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Analytics Engineer (Johannesburg, ZA)

Job Purpose

To both execute on and oversee multiple complex data initiatives, ensuring that relevant high-quality data is available in a timely manner for various analytical processes. Take ownership of complex analytics engineering tasks within a team; evolve schemas and pipelines in assigned areas, contribute to standards and patterns, ensure reliability and privacy-by-design and support peers with practical guidance.

Accountabilities

Analytics Engineering Alignment

Navigating the bank’s systems and data landscape, ensuring alignment between data initiatives and business objectives.
Optimise the data engineering analysis process, mentoring junior and intermediate analysts, conducting performance reviews, and supporting professional development.
Lead the creation and maintenance of the enterprise frameworks, standards, processes and procedures applicable to specific data practices at an enterprise level, ensuring that data practices are aligned to industry, matured to the correct level and entrenched consistently within squads.
Drive understanding of the purpose, behaviour and user interactions with the data to optimize self-service offerings and improve Nedbank users' experience in accessing data, provide support to users in understanding and accessing data.
Provide overall Data Management Guidance and alignment to Nedbank's Data Management frameworks and standards.
Drive the Nedbank Data Strategy, Data Architecture roadmap, business strategy, objectives and values.
Define, establish and maintain the data practices strategy and framework
Define, establish and maintain the data policies, standards and guidelines for the practice.
Establish and maintain the processes, procedures and methods of delivery of the data practice.

Design Data and Conceptual Modelling

Understand and translate business requirements into data solutions, perform impact analysis to assess scope and budgeting implications, and engage effectively with key stakeholders across the bank.
Collaborate with Business teams, Data Scientists, Engineers, Modelers, Architects, and Governance and act as a key liaison between teams to ensure data discovery supports business insights required.
Ensure initiatives across squads and teams are aligned with the business objectives and the data strategy is achieved.
Advise stakeholders and other staff on application of data engineering analysis practices through consultation.
Has an advanced understanding of Data, Object Oriented, Data Vault, Relational and Dimensional modelling concepts and techniques.

Data Architecture

Oversee the designing, building and maintenance of scalable data architecture, including data models, schemas and metadata, to support efficient data storage, retrieval, and analysis.
Design, implement, and evolve robust and effectively aligned architecture solutions that operate in the business ecosystem.
Ensure good data governance practices are met as regards data quality in the form of evidenced data validation checks and data reconciliation and ensure that all metadata and lineage requirement have been considered and implemented

Databases Specifications

Approve complex database specifications, ensuring that all agreed standards and protocols are followed and data integrity is preserved.
Suggest improvements for standards and protocols for database specifications.
Perform complex data testing and validation activities such as error resolution and data quality validation end to end through the data lifecycle.
Develop and implement strategies for data discovery and profiling to optimise understanding of the data to better enable further analytical processing.

Accountabilities

Databases Installation

Ensure installation and testing of complex and interrelated databases and associated products to ensure they are suitable for use and meet customer requirements.
Oversee the building and maintenance of APIs in collaboration with Data and/or Software Engineers.
Has an advanced understanding of the utilisation and adoption of Cloud Technologies and platforms in database Installation.

Data Pipelines

Ensure good data governance practices are met as regards data quality in the form of evidenced data validation checks and data reconciliation and ensure that all metadata and lineage requirement have been considered and implemented.
Build and maintain complex data pipelines to efficiently extract data from multiple sources, in multiple formats and structures, and load target systems, whilst transforming data to a common model or structure, to provide data in a consistent, useable format to Nedbank data stakeholders.
Automate, monitor and improve the performance of data pipelines.
Lead the implementation of data lineage in the metadata hub for all data pipelines built.
Ensure that data validation and reconciliation checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.

Data Protection

Ensure that all work adheres to regulatory requirements, maintaining compliance with all relevant data policies, privacy standards, and ownership guidelines.

Talent Development

Mentor, guide, and provide training to Data Analytics Engineers to enhance their analytical and technical skills, manage their performance, growth and development.
Perform review on work performed by team members as well as review and govern work performed by other data teams.
When required, lead a team of Junior data Analytics Engineers and manage day-to-day activities, allocation, growth and development.
Partner with squads to manage the performance of resources.
Ensure a documented data skills framework exist to guide the upskilling of resources.
Ensure skill assessment is in place for practice resources and resources on squads.
Drive delivery of training content, and communication of the availability thereof, for the practice.

Essential Requirements

Postgraduate Qualification
General Experience: Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)
Managerial Experience: Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

Technical Expertise

Enabling Self-Service Insights: Works at an advanced level to create intuitive, governed data models and metrics, document them and empower stakeholders to self-serve insights. Typically works independently and provides guidance.
Build Data Products: Works at an advanced level to create reliable datasets/metrics/APIs, document and permission them, deploy to users, monitor and improve. Typically works independently and provides guidance.

Design Data Products: Operates as a recognised expert to discover user needs, define value and outcomes, specify data contracts, success metrics and plan the roadmap. Typically known as a subject matter authority.
Data Visualisation: Works at an advanced level to select the best data visualising tools to create accessible and accurate visuals and to turn these into a clear narrative, highlighting what matters and guide decisions. Typically works independently and provides guidance.
Data Governance Principles: Operates as a recognised expert to manage data in accordance with the organisation's data governance protocols, including sourcing, handling, classifying, storing, monitoring, extracting, loading, transporting and securing relevant data, while understanding and applying data quality principles to enhance the accuracy, consistency, and reliability of organisational data. Typically known as a subject matter authority.
Business Data Modelling: Works at an advanced level to conduct activities to collect, analyse, diagram (model) and report information and data flow, including state changes, to help make strategic decisions, achieve major goals, and solve complex problems. Typically works independently and provides guidance.

Behavioural competencies

Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, encourages coworkers and external partners to work together as a team, and makes sure they get credit for doing so. Encourages people to share their honest views, responds in a non-defensive way when they do.
Ensures Accountability: Holds self and others accountable to meet commitments. For example, measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Optimises Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.
Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, delegates tasks, providing generally clear expectations to staff. Coordinates and integrates the team's work, reducing duplication. Measures team progress using the right indicators; recognizes when problems or shortfalls occur.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Intermediate Analytics Engineer (Johannesburg, ZA)

Job Purpose

Design, build, and maintain data models and orchestrated pipelines for a defined domain; translate requirements into documented data flows and reusable models, add tests and observability, tune cost and performance and keep datasets timely and well-documented. Mentors and guides junior Analytics Engineers.

Accountabilities

Analytics Engineering Alignment

Drive understanding of the purpose, behaviour and user interactions with the data to optimise self-service offerings and improve Nedbank users' experience in accessing data, provide support to users in understanding and accessing data.
Provide overall Data Management Guidance and alignment to Nedbank's Data Management frameworks and standards.
Support the achievement of the Nedbank data strategy, data architecture roadmap, business strategy, objectives and values.

Design Data and Conceptual Modelling

Displays a deep understanding of business data and information requirements, the related data flow, business processes and systems that generate the data required as well as the properties, profile and behaviour of the data.
Partner with stakeholders to lead discovery and prioritisation, translate requirements into a data-product backlog with data contracts and acceptance criteria, manage trade-offs and ensure delivery aligns to measurable outcomes and SLAs.
Collaborate with various teams including Data Modelers, Data Engineers, Data Architects and Data Governance to align data discovery insights and implement complex data solutions.
Has an intermediate understanding of Data, Object Oriented, Data Vault, Relational and Dimensional modelling concepts and techniques.

Data Architecture

Design, build, and maintain scalable data architecture, including data models, schemas and metadata, to support efficient data storage, retrieval, and analysis.
Oversee data collection mechanisms and how they fit into data architecture, partnering with internal and external stakeholders to ensure quality and accuracy.
Continuously refine data analysis techniques and explore new techniques, be familiar with all the tools and systems within the Nedbank Data Ecosystem, and enhance the quality of work.

Databases Specifications

Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.
Perform data testing and validation activities such as error resolution and data quality validation end to end through the data lifecycle.
Provide detailed data specifications for downstream engineering tasks.
Use data profiling techniques, contribute to the definition of data standards, identify potential data quality issues, report on and propose possible solutions.

Databases Installation

Install and test complex databases and associated products to ensure they are suitable for use and meet customer requirements.
Build and maintain APIs in collaboration with Data and/or Software Engineers.
Has an Intermediate understanding of the utilisation and adoption of Cloud Technologies and platforms in database Installation.

Data Pipelines

Build and maintain simple data pipelines to efficiently extract data from multiple sources, in multiple formats and structures, and load target systems, whilst transforming data to a common model or structure, to provide data in a consistent, useable format to Nedbank data stakeholders.
Automate, monitor and improve the performance of data pipelines.
Ensure that data lineage is implemented in the metadata hub for all data pipelines built.
Ensure that data validation and reconciliation checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.

Data Protection

Ensure that all work adheres to regulatory requirements, maintaining compliance with all relevant data policies, privacy standards, and ownership guidelines.

Essential Requirements

Undergraduate Degree
General Experience: Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
Managerial Experience: Experience of general supervision of more junior colleagues (7 to 12 months)

Technical Expertise

Enabling Self-Service Insights: Works with full competence to create intuitive, governed data models and metrics, document them and empower stakeholders to self-serve insights. Typically works without supervision and may provide technical guidance.
Build Data Products: Works with full competence to create reliable datasets/metrics/APIs, document and permission them, deploy to users, monitor and improve. Typically works without supervision and may provide technical guidance.

Design Data Products: Works at an advanced level to discover user needs, define value and outcomes, specify data contracts, success metrics and plan the roadmap. Typically works independently and provides guidance.
Data Visualisation: Works at an advanced level to select the best data visualising tools to create accessible and accurate visuals and to turn these into a clear narrative, highlighting what matters and guide decisions. Typically works independently and provides guidance.
Data Governance Principles: Works with full competence to manage data in accordance with the organisation's data governance protocols, including sourcing, handling, classifying, storing, monitoring, extracting, loading, transporting and securing relevant data, while understanding and applying data quality principles to enhance the accuracy, consistency, and reliability of organisational data. Typically works without supervision and may provide technical guidance.
Business Data Modelling: Works with full competence to conduct activities to collect, analyse, diagram (model) and report information and data flow, including state changes, to help make strategic decisions, achieve major goals, and solve complex problems. Typically works without supervision and may provide technical guidance.

Behavioural competencies

Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.
Ensures Accountability: Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
Optimises Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Engineer (Johannesburg, ZA)

Job Purpose

Architects, engineers, and drives optimisation across enterprise-state of the art petabyte scale data pipelines and infrastructure foundational to the banks data driven strategy. This role is crucial in translating high volume, heterogeneous raw data into governed low latency and actionable data products for advanced analytics, machine learning and real time data insights that enable the delivery of accurate, high-quality, and timely data. Own the end-to-end data lifecycle from source ingestion, batch, streaming via various modalities ensuring data quality and semantic consistency and metadata. Partners with cross-functional teams to align technical solutions with business needs, strengthen the enterprise data architecture, and advancing the Bank’s strategic goal of becoming a data-driven organisation.

Accountabilities

Data Pipeline Development and Engineering

Architect, engineer and maintain robust scalable and fault tolerant data pipelines using technologies like Ab Initio, Python/Scala, Apache spark, Microsoft Fabric, Databricks for ingestion, transformation and delivery of structured, semi structured and unstructured data.
Ensure efficient performance tuned extraction and loading of data into the enterprise Data Warehouse and Data Lake focusing on high availability, cost efficiency and reliability.
Implement modern Data Ops practices including automation, testing and orchestration for both batch and low latency streaming data workflows.
Collaborate with Software Engineers to design and implement consumption APIs and services that enable secure real time data access for business applications.

Data Infrastructure and Platform Management

Architect and manage the robust, hybrid cloud data platform utilising Azure Services (Microsoft Fabric, Ab initio, synapse, Databricks, SAS) and potentially on-premises technologies (DB2 warehouse, Netezza, Denodo, Ab Initio). Demonstrate proficiency in infrastructure as code.
Establish and manage comprehensive observability for all data infrastructure components such as databases, data lakes, and data warehouses to meet strict service level objectives and aligned with architectural standards.
Collaborate with Information Security, CISO, and Data Governance to enforce data security, policies and implement masking/anonomysation techniques to ensure compliance with data privacy regulations (POPIA)
Lead the technical evaluation, proof of concept and the successful integration of cutting-edge data engineering technologies and tools to enhance platform maturity and competitive advantage.

Data Quality, Validation, and Governance

Embed data quality as code by implementing automated, unit and end to end data validation, reconciliation, and auditing frameworks within the CI/CD data pipelines.
Design and maintain the automated capture and maintenance of technical and operational metadata ensuring complete automated data lineage within the enterprise metadata hub (Ab Initio).
Act as a technical guardian of the data integrity partnering with Data Governance to define and enforce master data management and data quality standards across all data products.
Proactively manage data quality through regular data profiling, advanced issue analysis, and swift documented root cause resolution.

Collaboration, Delivery, and Support

Serve as trusted technical partner, collaborating with business stakeholders, Data Scientists, Analysts, and Architects to translate requirements into scalable data solutions.
Drive the full data lifecycle of data products and end-to-end ownership of data engineering initiatives, ensuring timely delivery and alignment with business objectives.
Provide Level 2/3 support for complex data issues, coordinating with cross-functional teams to resolve incidents, ensuring a minimal mean time to resolution and clear communication
Contribute to sprint planning, backlog refinement, and agile delivery processes.

Continuous Improvement and Professional Development

Drive continuous optimisation of data engineering practices, standards, and processes to improve efficiency and performance.
Mentor and guide junior engineers, providing coaching and technical support to build capability.
Stay abreast of emerging technologies and industry trends to enhance data engineering maturity.
Contribute to innovation initiatives that align with the bank’s data-driven strategy.

Essential Requirements

Undergraduate Degree
General Experience: Experience enables job holder to deal with the majority of situations and to advise others (2 to 5 years in IT or BI environment)
Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)

Technical Expertise

Data Collection and Analysis: Works with full competence to determine and analyze trends from collected data to assist in compiling reports that support business decisions. Typically works without supervision and may provide technical guidance.
Engineering: Deep expertise In major cloud Azure platform, Azure Data Factory, Microsoft Fabric, Databricks, Python, PySpark. Infrastructure as Code
Database User Interfaces and Queries: Works with full competence to create and run queries and interact with various database interfaces and query languages. Typically works without supervision and may provide technical guidance. Experience with low latency data Ingestion and processing using Message queues, Kafka, Azure Event Hub, Real time Intelligence.
Data Conversion: Works with full competence to use data conversion tools and techniques to encode data in various formats. Typically works without supervision and may provide technical guidance.
Database Reporting: Works with full competence to use database reporting tools and techniques. Typically works without supervision and may provide technical guidance.
Orchestration and Data Ops proven experience with workflow orchestration and Implementing CI/Cd pipelines for data solutions
Application Development: Works with full competence to develop software through use of programming languages. Typically works without supervision and may provide technical guidance.
Categorizing and Classifying Information: Works with full competence to utilize systems and tools to support categorizing and classifying data and information. Typically works without supervision and may provide technical guidance.

Behavioural competencies

Tech Savvy
Ensures Accountability
Collaborates
Manages Complexity
Communicates Effectively

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Receptionist (Cape Town) (Johannesburg, ZA)

Job Requisition Details & Talent Acquisition Contact

REQ ID: 145996 - Poppy Mlotshwa

Location: Clocktower - Cape Town

Cluster: Group Finance - Corporate Real Estate

Closing date: 20 May 2026

Job Family

Administration, Operations and Facilities

Career Stream

Secretarial

Leadership Pipeline

Manage Self: Operational

Job Purpose

To provide client centric reception services to the business to support the achievement of business objectives.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of business strategy.
Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
Ensure that own contribution and participation contributes to the achievement of team goals.
Create and manage own career through guidance and support of management; department and colleagues.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practised and certifications obtained and/or maintained within specified time frames.
Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
Meet business requests by providing secretarial assistance.
Facilitate mail delivery by receiving; sorting and distributing mail.
Maintain a pleasant and professional reception environment by managing the flow of people and prioritising activities.
Ensure smooth running of meetings by co-ordinating boardroom bookings; catering and preparing rooms. Ensure compliance by adhering to internal and external regulatory requirements; governance and policies.
Meet financial objectives by co-ordinating activities in line with budget requirements.
Minimise costs by considering efficiencies and reducing unnecessary expenditure.
Manage reputational risk by responding to customer related issues in a client centric way.
Enable the business to achieve their objectives by providing reception support.
Receive and direct visitors by being professional and client centric.
Understand and meet stakeholder needs by building and maintaining relationships.
Deal with client needs by directing calls; handling queries and general assistance.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Secretarial qualification

Minimum Experience Level

1 - 2 years secretarial or administration

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Business writing skills
Nedbank culture

Behavioural Competencies

Continuous Learning
Collaborating
Decision Making
Work Standards
Building Trusting Relationships
High-Impact Communication
Planning and Organizing
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist: BCB Credit Risk Models (Johannesburg, ZA)

Job Requisition Details

Job Requisition Details: 145927

Closing Date: 26 May 2926

Location: Johannesburg, Gauteng

Talent Acquisition: Bongiwe

Job Family

Business and Commercial Banking: Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk managementand attainment of strategic objectives. Provide input into strategic objectives and ensure delivery thereof.

Why Join Our Team

Join a high-performing quantitative team where your expertise will directly influence strategic risk decisions and business performance. In this role, you will:

Work on advanced credit risk models and data-driven solutions that shape business strategy
Contribute to innovative, best-practice risk management frameworks
Collaborate with stakeholders to translate complex data into actionable insights
Be part of a forward-thinking environment focused on continuous improvement, innovation, and impact
Grow your career in a team that values technical excellence, learning, and industry leadership

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Enable the realisation of the financial business benefits accruing including minimisation of operational costs by ensuring that solutions are implemented effectively.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Enable the realisation of the financial business benefits accruing including minimisation of operational costs by ensuring that solutions are implemented effectively. . . . .
Ensure accuracy through analysis and research by updating model assumptions/parameters.Impact business strategy through collating data and by creating reports that serve as a strategic decision making tool.
Enhance business requirements by analysing data and monitoring processes.Ensure business process consistency through formal communication; updating and maintaining policies.
Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication. Improve customer experience;create and maintain credit application strategies through data analysis.
Provide assistance to internal clients to manage
Credit Risk exceptions by analysing data upport the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Our Ideal Candidate

Minimum 10 years’ analytical experience within financial services, particularly in credit risk
Strong background in quantitative disciplines such as Mathematics, Statistics, or similar
Deep knowledge of Basel and IFRS 9 modelling and regulation, scorecard building
Proven experience in credit risk model development, validation, or optimisation
Solid understanding of risk management frameworks and regulatory environments
Advanced data analysis and problem-solving skills, with strong Excel and systems knowledge
Ability to communicate insights clearly and influence stakeholders through data-driven recommendations

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

A relevant undergraduate degree (NQF Level 7) in a quantitative discipline such as Mathematics, Statistics, Actuarial Science, or a related field is required.
A postgraduate qualification or professional certifications such as CFA, FRM, or CQF will be advantageous.

Minimum Experience Level

A minimum of 10 years’ relevant analytical experience within the financial services industry is required, with strong exposure to credit risk modelling, data analysis, and risk management practices
Deep knowledge of Basel and IFRS 9 modelling and regulation, scorecard building.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Knowledge of risk
Quantitative Skills
Systems knowledge

Behavioural Competencies

Earning Trust
Coaching
Customer Focus
Decision Making
Innovation
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Domain Specialist: ServiceNow (Johannesburg, ZA)

Job Classification

Technology/Domain Sepcialist II Req: 141868

Closing date: 22 May 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

A ServiceNow Technology/Domain Specialist is responsible for designing and implementing ServiceNow solutions that meet the needs of their organization. This role requires a deep understanding of ServiceNow's capabilities and a strong understanding of the business processes and requirements of the organization. This role ensures proper data segregation, security, and governance across multiple business units or entities while maintaining platform performance and compliance

Job Responsibilities

Solution Design:

Work closely with Product Owners, Platform Team, HR Operations, and Security stakeholders to understand business requirements and design a ServiceNow solution that meets those requirements
Establish data partitioning patterns for records, attachments, knowledge, catalog items, and case data

Implementation:

Responsible for implementing the ServiceNow solution, working with developers, administrators, and other stakeholders to ensure a successful implementation
Collaborate with Security, Risk, and Compliance to embed policies and controls for PII/PHI and sensitive data (aligned to POPIA/GDPR and internal standards).
Configure domain-specific roles, ACLs, data policies, contextual security, and assignment rules to enforce least-privilege access

Integration:

Responsible for integrating ServiceNow with other systems in the organization, such as HR or IT systems

Customization:

Customize ServiceNow to meet the specific needs of the organization, developing custom applications, workflows, and integrations.
Define and track data residency, retention, and segregation rules across regions/entities

Testing:

Responsible for testing the ServiceNow solution to ensure it meets requirements and functions as expected, leveraging automated testing frameworks
Optimize queries, indexing, and caching for domain-heavy tables and high-volume records

Documentation:

Create documentation of the ServiceNow solution, including requirements, technical design, and implementation details
Training: Provide training to end-users and administrators to ensure successful adoption and use of the ServiceNow solution

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor's degree in Computer Science, Information Systems, or a related field

Preferred Certifications

Completed ServiceNow Certifications

Minimum Experience Level

8+ years of relevant experience with 4–6+ years on ServiceNoW
Knowledge of HSRD Implementation (preferably)
Completed ServiceNow Certifications (preferably)
Experience in designing, implementing and integrating ServiceNow solutions (with other IT Systems e.g. SAP SuccessFactors)
Experience with ServiceNow development, including custom applications, workflows, and integrations
Knowledge of ServiceNow architecture, including modules, databases, and security
Strong communication skills, including the ability to communicate technical information to non-technical stakeholders
Ability to work in a team environment and collaborate with stakeholders at all levels of the organization
Strong problem-solving skills and ability to think creatively to design solutions. ServiceNow certification is preferred but not required

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer : ServiceNow (Johannesburg, ZA)

Job Classification

Software Developer: Service Now Req - 141871

Closing date: 22 May 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

We are hiring a ServiceNow Developer to be responsible for designing, configuring, developing, and implementing HR Service Delivery (HRSD) capabilities within the ServiceNow platform to streamline our HR processes and enhance employee experiences. This role requires an organized, self-driven person who can thrive working alone or in a team and can quickly adjust to changing priorities. The ideal candidate has a solution-focused mindset, is enthusiastic about technology, loves providing excellent customer service, and works well under pressure

Job Responsibilities

Solution Design & Configuration:

Configure and customize HRSD modules: HR Case Management, Employee Center, HR Knowledge, HR Services Catalog, Lifecycle Events, Document Management, and COE (Centers of Excellence) data structures
Design and implement record producers, catalog items, UI policies, client scripts, business rules, Flow Designer flows, reporting and IntegrationHub actions
Build Journeys/Lifecycle Events for onboarding, offboarding, transfers, and other employee milestones

Development & Integration:

Develop secure, maintainable code using JavaScript, Glide API, ServiceNow Scripted REST APIs, UI Scripts, and Server-side scripting
Integrate ServiceNow HRSD with HRIS/HCM systems (e.g. SAP SuccessFactors, SAP s/4HANA, Ariba), identity platforms, document e-signing, and case intake channels via IntegrationHub, MID Server, and REST/SOAP
Implement role-based access controls (RBAC), security constraints, and contextual security for HR data

Platform Governance & Quality:

Adhere to platform governance, update set strategy, source control, naming conventions, and coding standards
Conduct unit testing, peer reviews, and support UAT with HR stakeholders
Maintain technical documentation (design specs, data models, flow maps, runbooks)

Operations & Support:

Troubleshoot incidents and defects; perform root cause analysis and propose preventive measures
Optimize performance (queries, indexing, ACLs) and ensure platform health across HRSD applications
Support release management, regression testing, and upgrade readiness (e.g. versions: Washington, Zurich, etc.)

Collaboration & Delivery:

Work in Agile/Scrum teams, contributing to backlog refinement, estimation, sprint planning, demos, and retrospectives
Partner with Product Owners, HR SMEs, ITSM teams, and security/compliance to align solutions with business outcomes
Provide enablement to HR practitioners on case handling, knowledge authoring, and service catalog usage

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualifications

Bachelor’s degree in mathematics, engineering, information systems, or a related field
Completed ServiceNow Certifications (preferably)

Minimum Experience Level

3-5+ years’ experience developing on ServiceNow, with 2+ years focused on HRSD/ITSM/CSM/CMDB
Knowledge of HRSD Implementation (preferably)
Completed ServiceNow Certifications (preferably)
Expertise in web development (HTML/HTML5, CSS, JavaScript/GLIDE)
Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
Strong analysis, problem-solving, and decision-making skills

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Cre Risk Monitoring and Reportingdit 1 (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143295
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Business and Commercial Banking

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Professional

Position

Manager: Credit Risk Review & Monitoring

Why join our team!

This role offers a unique opportunity within a newly created cluster and evolving structure, providing a blank canvas for innovation and impact. The successful candidate will gain exposure across the full credit lifecycle—origination, collections, and recoveries—while collaborating cross-functionally to shape standards and frameworks for new ventures and acquisitions such as Eqstra and Ikhokha. High visibility with executive-level stakeholders and governance committees ensures strategic influence and career growth. Success will be measured by the ability to deliver actionable insights, strengthen risk oversight, and embed robust processes that enhance portfolio quality. Operating in a dynamic matrix environment, the role demands strong stakeholder management skills, advanced quantitative and analytical capabilities, and experience in reporting and strategic KPI development. Exposure to stress testing and scenario analysis, combined with adaptability for integration projects and out-of-the-box thinking, will be key to thriving in this position. Work-life balance and flexibility further complement this high-impact role.

Job Purpose

This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation. The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
Propose innovative ideas to enhance business processes and improve customer experience.
Deliver quality reports, monitoring results, and recommendations to stakeholders.
Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
Perform robust post-approval/disbursement checks using statistical and sampling methods.
Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
Develop models for proactive monitoring of business credit health.
Provide analytical support to the team on credit-related queries within acceptable timeframes.
Foster collaborative relationships through regular engagement with managers and team members.
Provide input into systems, processes, and policies for business effectiveness.
Lead by example in embracing Nedbank Vision and Values.
Contribute to transformation goals and culture-building initiatives.
Create a client service culture through interventions.
Encourage team innovation and knowledge sharing.
Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
Strong capability to interrogate data and extract actionable insights, not just run reports.
Comfort with executive-level presentations and stakeholder management upwards.
Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Qualification Detail

Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.

Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
Proven experience in reporting roles for at least 5 years.
Understanding of banking regulations (NCR, SARB, BASA).
Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
Experience in strategic planning, business reporting, and translating insights into actionable decisions
Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
Ability to identify, manage, and mitigate business risks effectively
Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

Business administration and management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Scientist (Johannesburg, ZA)

Lead the AI Evolution at Nedbank

We are building the next generation of analytic engines and intelligent data capabilities and we are looking for Data Scientists who are ready to turn complex data into powerful business outcomes.

If you are driven by advanced modelling, machine learning innovation, and solving real‑world financial challenges, this is your opportunity to make your mark where it matters most.

What You’ll Do

Build Next‑Generation Analytic Engines

Develop advanced statistical models, algorithms, and ML solutions
Convert prototypes into scalable, production‑ready models

Turn Complex Data Into Action

Conduct deep statistical analysis to uncover insights
Identify trends, measure performance, and deliver intelligence to stakeholders
Transform raw data into meaningful business solutions

Shape the Future of AI in Financial Services

Gain expertise in financial domain concepts and regulations
Work closely with banking specialists to design ML solutions for financial environments
Contribute to Nedbank’s AI/ML strategy and roadmap

Engineer Smart, Scalable ML Systems

Support end‑to‑end ML design including adaptability, retraining, and monitoring
Assess ML performance aligned with IT and business strategy
Collaborate across teams on solution engineering

Build Your Craft

Apply strong fundamentals in data structures, algorithms, and computational complexity
Use Python, R, and big data frameworks like Hadoop and Spark
Stay ahead of emerging tech through continuous learning
Communicate insights clearly to technical and non‑technical audiences

Why Nedbank

As one of Africa’s leading financial services groups, Nedbank is committed to innovation, sustainability, and empowering Africa’s future.

Work at the intersection of AI, business strategy, and financial innovation.

People Specification

Qualifications

Matric and relevant STEM degree
Preferred: Engineering, Computer Science, Econometrics, Mathematical Statistics, Actuarial Science
Master’s or PhD advantageous

Experience

3–7 years in data science or statistical modelling
Hands-on ML, statistics, optimisation
Proficient in Python, R, Matlab
Experience with Hadoop, Hive, Spark, MapReduce
Strong collaboration skills and adaptability

Technical Expertise

Data mining, statistical analysis
Supervised & unsupervised learning
NLP, deep learning
Feature engineering, hyperparameter tuning
Data modelling, pipelines, integration
Cloud fundamentals
Model deployment & monitoring
Visualisation & presentation
AI ethics & fairness

Ready to lead the future of AI?

Click “Apply” and our Talent Acquisition team will connect with you.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Multi-Skilled Consultant - Grootfontein (Windhoek, NA)

12 May 2026

(Vacancy)

Multi Skilled Consultant (B4) - Grootfontein branch

Reporting to : Branch Controller

Closing date: 22 May 2026

Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Job Responsibilities

Responsible for Withdrawals, Deposits and Transfers
Bookings in and out of cash from Senior Teller
Daily checking of cash accounts
Balancing of daily cash and secure branch stock holding (e.g., cards)
Enable processing of inter-bank transfers by preparing all transactional documents and originals (WASTE)
Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action
Responsible for all client account enquiries
Customer account records (opening/closing/stop payments/ stop orders/ main file changes)
Issuing of account statements and credit cards
Issuing and encoding of bank cards
Daily balancing of working stock

Minimum Requirements

Grade 12 (25 points) and a Diploma in business/ banking related studies.
6 months' customer facing experience in a retail environment will be an advantage
Computer literacy (MS Word, MS Excel, MS PowerPoint).
Problem solving ability
Customer orientated attitude
Applicant will be required to work on Saturdays.
Code of Conduct

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Collaborating

People Specification

(Affirmative Action Candidates are encouraged to apply)

Please note that only shortlisted candidates will be contacted.

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For any assistance or more info please contact the Nedbank Recruiting Team



+264 81959 2222	Namibia

Multi-Skilled Consultant - Oshikango (Oshakati, NA)

Job Purpose

Job Responsibilities

Responsible for Withdrawals, Deposits and Transfers
Bookings in and out of cash from Senior Teller
Daily checking of cash accounts
Balancing of daily cash and secure branch stock holding (e.g. cards)
Enable processing of inter-bank transfers by preparing all transactional documents and originals
Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.
Responsible for all client account enquiries
Customer account records (opening/closing/stop payments/ stop orders/ main file changes)
Issuing of account statements and credit cards
Issuing and encoding of bank cards
Daily balancing of working stock

Minimum Requirements

Grade 12 (25 points) and a Diploma in business/ banking related studies.
6 months' customer facing experience in a retail environment will be an advantage
Computer literacy (MS Word, MS Excel, MS PowerPoint).
Problem solving ability
Customer orientated attitude
Applicant will be required to work on Saturdays.
Code of Conduct

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Collaborating

People Specification

(Affirmative Action Candidates are encouraged to apply)

Please note that only shortlisted candidates will be contacted.

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For any assistance or more info please contact the Nedbank Recruiting Team



+264 61 295 2948	Namibia

Multi-Skilled Consultant - Luderitz (Luderitz, NA)

Location: Luderitz

Closing date: 22 May 2026

Job Family

Sales and Services

Job Purpose

To provide world class service by attending to teller related transactional and banking requirements; needs of clients and refer cross sell opportunities.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives (e.g. Surveys etc.).
Achieve business strategy (e.g. Green Strategy) by participating and supporting corporate responsibility initiatives.
Seeks opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank.
Act as Brand ambassador by displaying appropriate behaviour and Nedbank values.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure accuracy and prevent fraud; risks and losses by authenticating clients and transactions and by following relevant procedure and policies.
Prevent fraud; risks and losses by referring any occurrences outside of mandate or authentication procedure to the Team Leader.
Comply with risk standards and take corrective action (i.e. investigations of inter-teller transfers) by confirming actual cash on hand and bank cheques on hand balances (could include branch holdings / treasury)against system balances; at start of day; end of day and at regular intervals.
Avoid and minimise losses by controlling counter and drop safe limitsaccording to policy.
Minimise losses and ensure corrective action is taken as per procedure and policy by immediately declaring discrepancy in actual cash on hand and bank cheques on hand balances against system balances to management.
Ensure an understanding of client's needs by providing world class service to clients by greeting; listening and asking questions.
Deliver on identified client needs by following the appropriate process and procedures and through providing feedback;satisfying client needs; building client relationships and through client retention.
Provide sales leads and enable cross-selling (without advising) of products by identifying; making suggestions;and referring to the relevant department for action.
Remain current and stay abreast of Nedbank risk and compliance requirements by reading the relevant newsletters; websites and attending sessions.
Improve personal capability and future growth by identifying training courses.
Create and manage own career through guidance and support of Team Leader; department and colleagues.
Understand and support the Nedbank values in all business processes through all engagement opportunities.
Contribute to the achievement of team goals by ensuring own participation.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Grade 12 with commercial subjects.

Preferred Certifications

Diploma in banking/banking related field will be an advantage

Minimum Experience Level

6 months' customer facing experience in a retail environment will be an advantage

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Collaborating

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For any assistance or more info please contact the Nedbank Recruiting Team



+264 819592222	Namibia

Multi-Skilled Consultant -Independence Branch(B4) (Windhoek, NA)

12 May 2026

Vacancy

Multi-Skilled Consultant - Independence Branch (B4)

Reporting to – Branch Controller

Closing Date : 22 May 2026

Job Family

Sales and Services

Leadership Pipeline

Manage Self: Technical

Job Purpose

Job Responsibilities

Responsible for Withdrawals, Deposits and Transfers
Bookings in and out of cash from Senior Teller.
Daily checking of cash accounts
Balancing of daily cash and secure branch stock holding (e.g. cards)
Enable processing of inter-bank transfers by preparing all transactional documents and originals
Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.
Responsible for all client account enquiries
Customer account records (opening/closing/stop payments/ stop orders/ main file changes)
Issuing of account statements and credit cards
Issuing and encoding of bank cards
Daily balancing of working stock

Job Responsibilities Continue

Abilities Requirements:

Customer Service orientation
Retention and expansion of client base
Client satisfaction/client quality service
Cross selling
Good administrative skills
Good interpersonal and communication skills
Computer skills
Must be accurateExcellent knowledge of Bank’s products

People Specification

(Affirmative Action Candidates are encouraged to apply)

Preferred Qualification

The applicant must have Grade 12 (25 points) original certified and a Diploma in a business-related field.

Minimum Experience Level

Must have at least 6-12 months bank teller experience and client service experience in a financial industry.
Applicant will be required to work on Saturdays.
Code of Conduct

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Collaborating

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For any assistance or more info please contact the Nedbank Recruiting Team



+264 61 295 2948	Namibia

Wealth/Investment Manager (Cape Town, ZA)

Job Classification

Talent Pool: Wealth Manager - These are hybrid roles with 3 days in office

Business Unit - Nedbank Private and Wealth: High Net Worth

Location(s) - Cape Town, Kwa-Zulu Natal, George, Mossel Bay, Plettenberg Bay/Knysna

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
Collaborate successfully across all relevant areas to achieve shared goals
Ensure compliance with relevant statutory, legislative, policy, and governance requirements
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
Developing networks and build alliances to grow and strengthen internal support bases
Provide support and coaching the wealth managers, paraplanners and other staff as required
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
RE5 certification is essential
DOFA essential

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (Cape Town, ZA)

Requisition and Specialist Recruiter Details

REQ 145988 - Twanette Coetser

Closing Date - 25 May 2026

Location and Cluster

Business and Commercial Banking - Commercial Underwriting

Cape Town, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Credit Analyst - Large

Job Purpose

To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

Credit Policy Management:

Align with the bank’s credit policy and identify cross-sell opportunities.
Prepare and recommend credit applications within set parameters.
Assess credit risk by examining savings, debt repayment history, earnings, and purchase activities.
Recommend credit terms, such as issuing or rejecting credit cards, or adjusting limits.
Review financial status of customers to determine risk levels.
Use financial ratios and industry benchmarks to evaluate cash flow and loan repayment ability.
Recommend credit limits based on lending policies.
Monitor reports to identify risks and ensure compliance.
Measure compliance, identify risks, and make recommendations.
Obtain latest financial information, measure compliance, and report breaches.
Verify information to sign off conditions of approval within required timeframes.
Ensure security by gathering required information.
Meet Nedbank Group Rating requirements by reviewing accounts and identifying risks.
Identify clients exceeding credit limits through daily excess reports.
Risk-rate clients and assess financial positions using risk systems.

Client Service Management:

Meet service level agreements by understanding client needs, providing guidance, and responding promptly.
Enhance client satisfaction by sharing knowledge and developing the skills of the client service team and stakeholders.
Build strong relationships with internal stakeholders by attending meetings and supporting their strategies.
Build and maintain strong relationships with external clients by understanding their business and industry.
Involve other bank divisions by seeking their input on deals requiring their expertise.
Provide accurate information to stakeholders by maintaining and sharing knowledge with the team.
Performance and Compliance:
Achieve targets by using management information systems to measure performance.
Understand client needs and provide timely guidance and recommendations to meet service level agreement standards.
Share knowledge with client service team members and stakeholders.
Develop team skills to enhance external client satisfaction.
Use the Management Information System (MIS) to identify required annual and interim facility reviews.
Meet turnaround times by assessing applications efficiently within the agreed Service Level Agreement (SLA).

Personal and Team Development:

Stay updated on legislation and industry changes through newsletters, websites, and sessions.
Embrace Nedbank’s vision and demonstrate its values in interactions with the team and stakeholders.
Improve personal capability by identifying training courses and career progression opportunities through manager feedback.
Ensure personal growth and effectiveness by completing learning activities, practicing experience, and maintaining certifications within specified timeframes.
Foster teamwork by understanding team members’ roles and responsibilities.
Ensure smooth workflow through regular communication and feedback with the manager.

Process Improvement and Corporate Responsibility:

Identify and recommend opportunities to enhance processes, systems, and policies, and support new implementations.
Contribute to a culture that achieves transformation goals by participating in Nedbank culture-building initiatives.
Support corporate social responsibility initiatives to achieve key business strategies.

Requirements

Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143104 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town Central (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143105 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Central Suburbs

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town Central Suburbs

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Northern Cape (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143106 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Client Advisor – Northern Cape

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Liaison Specialist: Structured Lending (National, ZA)

Job Classification

Business Unit - Nedbank Private and Wealth- High Net-Worth Operations

Location - Port Elizabeth, Eastern Cape

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Client Service

Leadership Pipeline

Manage Self: Professional

Job Purpose

To provide lending solutions, client service, as well as to educate clients on the convenience, security and functionality of these solutions; in order to meet business goals and exceed client expectations.

Job Responsibilities

Respond to client needs by offering the right service and solution.
Nurture strong, long-standing client relationships.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the convenience, security and functionality of self-service solutions.
Provide knowledgeable client service that fosters mutual trust and confidence.
Discover client's needs through connecting, understanding and delivering financial solutions with care.
Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Identify cross-selling opportunities through client engagement and quality conversations.
Facilitate the sales process by informing clients of the product features and benefits.
Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
Provide complete solution to clients by networking and collaborating with internal stakeholders.
Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
Identify and recommend opportunities to enhance processes, systems and policies.

Job Responsibilities Continue

Build a trusting relationship with clients by responding to queries and requests promptly.
Maintain strong client relationships by proactively initiating interactions regularly.
Nurture collaborative relationship with internal partners by referring new potential business and facilitating end-to-end process of products.
Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce/Finance/Investments/Economics

Minimum Experience Level

3 - 6 years' experience in a Structured Lending/Retail Banking/Client Service/Sales environment.

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Industry trends
Business terms and definitions
Communication Strategies
Relevant software and systems knowledge
Decision-making process
Banking knowledge
Governance, Risk and Controls
Banking procedures

Behavioural Competencies

Advancing Sales Discussions
Building Customer Loyalty
Work Standards
Collaborating
Communication
Managing Work

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Financial Planner (National, ZA)

Job Classification

Job Family

Sales and Services

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

Job Responsibilities

Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
Examine and suggest financial solutions and strategies for the financial plan (plan for life).
Assist clients in implementing their plans and carry out financial transactions.
Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
Building a sustainable and profitable practice.
Participate and attend all business engagements to build and strengthen relationships.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Diploma

Preferred Qualification

Certificate: Financial Planning

Essential Certifications

Preferred Certifications

FAIS Qualification.

Minimum Experience Level

1 year experience as a Financial Planner / exposure in Commercial would be highly beneficial

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Relevant software and systems knowledge
Relevant regulatory knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Sales Disposition
Building Trusting Relationships
Energy
Adaptability
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

CoE Specialist (BA) (6910, ZA)

Job Purpose

The Centre of Excellence (CoE) Specialist is a seasoned BA who will work in the BA Practice where we are responsible to:

Manage the delivery of business analysis standards, practices, methods and techniques.
Support the BA Practices that own and evolve the enterprise purpose of the business analysis discipline by setting standards, frameworks, and ways of working.
Build and uplift the BA capability - ensuring consistency, quality, and maturity at scale.
Continuously modernise the craft in alignment with business, technology, and people strategies.

Job Responsibilities

Modernise and evolve BA practices to support agile, product-led, customer-centric delivery from strategy to execution.
Define, maintain, and continuously improve BA standards, frameworks, templates, and guardrails aligned to strategy and best practice.
Uplift the BA capability through structured skills assessments, training, learning pathways, coaching, mentoring, onboarding and clear role expectations.
Embed data-led and AI-enabled analysis capabilities into BA standards and delivery practices (e.g., data literacy, metrics, management information definition, governance-by-design, and responsible AI),
Partner with Tribes, Squads, Technical Product Owners and cross-functional practices to enable consistent ways of working while allowing contextual flexibility rather than centralised control.
Enable quality delivery of business analysis across the organisation by providing consulting support across the requirements lifecycle, processes, and toolsets.
Establish and lead Communities of Practice that connect practitioners, enable knowledge sharing, and continuously evolve standards, skills, and ways of working across the practice.
Communicate regularly and transparently with practitioners and stakeholders to share direction, progress, decisions, and insights that enable alignment, clarity, and continuous improvement across the practice.
Stay informed by industry trends, research, and thought leadership to continuously evolve the practice and keep it aligned with emerging best practices and future needs.
Manage the IIBA® partnership by ensuring effective engagement, ethical use of IIBA resources, alignment with professional standards, and maximising value for the practice through learning, certification, and thought leadership opportunities

Essential (required minimum)

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Certified Business Analyst Professional (CBAP IIBA®)

Preferred Qualification

IIBA Endorsed Certification – e.g. FTI Advanced Diploma in Business Analysis (AdBA).
National Certificate in Business Analysis (NCBA) – MICT SETA NQF6.
Scaled Agile Framework (SAFe) training from a recognised institution (SAFe for Teams and SAFe POPM).

Preferred Certifications

Member of the International Institute of Business Analysis

Minimum Experience Level

8 - 10 years proven business analysis experience at a senior level on complex, enterprisewide projects.
2 – 3 years demonstrable working knowledge of PowerBI and management information.
1 - 2 years demonstrable working knowledge of Artificial Intelligence in terms of GenAI tools, ML concepts, governance, prompt engineering, building models, etc.
Must have Financial Services experience, preferably a Bank (Advantageous experience - not a disqualifier)
5 - 8 years Agile project experience.
Proven track record of managing business analysis practice capabilities.
Proven track record of creating and presenting business analysis training.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Solutions Architect (Johannesburg, ZA)

Job Purpose

To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.

Job Responsibilities

Design scalable, secure, and resilient solutions for the Generic Lending Platform using Java 17, Spring Boot, microservices, distributed systems, metadata‑driven architecture, and modern integration patterns.
Architect, optimize, and support containerized workloads on OpenShift, including CI/CD pipelines, observability, performance tuning, and adoption of container best practices.
Design and govern REST APIs, SOAP services, Kafka/event-driven components, DB2/PostgreSQL data structures, JSON/XML schemas, and system resilience mechanisms to ensure reliable end-to-end platform behavior.
Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
Collaborate and communicate and obtain buy-in from key stakeholders.
Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
Flesh out designs and contribute to functional and non-functional requirements.
Assist software designers with lower level designs.
Troubleshoot issues relating to technical delivery.
Design with a holistic, robust and sustainable mindset.
Apply a product management mindset (long term thinking).
Mentor and coach software engineering practitioners.
Keep abreast of the technical landscape on how it fits together.
Understand constraints and risk and make the necessary trade-offs.
Influence and negotiate with key stakeholders.
Craft the end to end solution taking into consideration: people, technology, systems and data.
Future proof end to end solutions as far as possible within the organisation constraints.
Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
Grow the engineering lead practice through contributing to the engineering lead chapter.
Drive organisational alignment across areas of accountability
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSc (Computer Science), BCom (Information Systems).
Professional Qualification Level 6 (Look at new degree naming conventions)

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 8 Years experience in similar roles.

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Liaison Specialist: Structured Lending (Cape Town) (Cape Town, ZA)

Job Classification

Requistion - 145973 - Melissa Cloete

Business Unit - Nedbank Private and Wealth- High Net-Worth

Work Arrangement - Hybrid - 3 days in office

Location - Nedbank Clocktower Campus, V&A Waterfront, Cape Town

Closing Date - 20 May 2026

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Client Service

Leadership Pipeline

Manage Self: Professional

Job Purpose

Job Responsibilities

Respond to client needs by offering the right service and solution.
Nurture strong, long-standing client relationships.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the convenience, security and functionality of self-service solutions.
Provide knowledgeable client service that fosters mutual trust and confidence.
Discover client's needs through connecting, understanding and delivering financial solutions with care.
Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Identify cross-selling opportunities through client engagement and quality conversations.
Facilitate the sales process by informing clients of the product features and benefits.
Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
Provide complete solution to clients by networking and collaborating with internal stakeholders.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce/Finance/Investments/Economics

Essential Certifications

Preferred Certifications

Minimum Experience Level

3 - 6 years' experience in a Structured Lending/Retail Banking/Client Service/Sales environment.

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Industry trends
Business terms and definitions
Communication Strategies
Relevant software and systems knowledge
Decision-making process
Banking knowledge
Governance, Risk and Controls
Banking procedures

Behavioural Competencies

Advancing Sales Discussions
Building Customer Loyalty
Work Standards
Collaborating
Communication
Managing Work

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

Job Requisition ID:

146006

Location:

Johannesburg, Gauteng

Closing Date:

26 May 2026

Talent Acquisition:

Bongiwe Mchunu

Job Family

Business and Commercial Banking - Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

Why Join Our Team

Join a high-performing team committed to delivering world-class risk management solutions through advanced analytics and innovative modelling. You will have the opportunity to work on impactful, data-driven projects, collaborate with experienced professionals, and contribute to strategic decision-making. We foster a culture of continuous learning, transformation, and professional growth, enabling you to build a rewarding and future-focused career.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
Ensure continuity and knowledge base through documenting and recording processes and models.
Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Our Ideal Candidate

Strong analytical and quantitative problem-solving skills
Ability to interpret and analyse complex data sets to generate insights
Solid understanding of financial risk management principles and frameworks
Proficiency in Excel and familiarity with relevant analytical tools and systems
Effective communication skills with the ability to engage stakeholders
Demonstrates adaptability, continuous learning, and a results-driven mindset

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

A postgraduate qualification in Statistics or Mathematics is preferred, with professional certifications such as CFA, FRM, or CQF considered advantageous. This role is suited to early-career professionals or graduates with a strong foundation in quantitative analysis and a keen interest in financial risk management and analytics.

Minimum Experience Level

Graduate

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Quantitative Skills

Behavioural Competencies

Adaptability
Applied Learning
Earning Trust
Communication
Stress Tolerance
Driving for results
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Deceased Estates Officer (Johannesburg, ZA)

Job Classification

Business Unit - Nedbank Private and Wealth - Nedgroup Trust

Location - Nedbank Rivonia Campus, 135 Rivonia Road, Johannesburg and Nedbank Clocktower Campus, V&A Waterfront, Cape Town

Employment Equity - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Fiduciary

Leadership Pipeline

Manage Self: Technical

Job Purpose

To administer deceased estates and to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holisitic value proposition for our clients

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Ensure that all estates assets are insured against loss.
Draft a cash reconciliation statement which is checked for correctness by management before any cash distribution.
Update stats and have monthly meetings with Management to identify possible risks.
Get equity mandates from the heirs before liquidating any assets.
Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
Engage our internal clients (NFP; PFA) by keeping up to date with regular progress report.
Responding to client queries and complaints within 48 hours.
Escalating complaints to Management.
Foster professional relationships with beneficiaries; intermediaries and others.
Finalise estates within 12-months to ensure client satisfaction
Generate revenue by taking executor's fees.
Finalise estates within the shortest possible time to maximise profits by making use of statistics progress report.
Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
Take control of the deceased assets and ensuring that thery are allocated to the lawful heirs.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post Graduate Diploma: Financial Planning/ Estates Administration

Minimum Experience Level

3-5 years in Legal / Banking/ Deceased Estates Administration environment

Technical / Professional Knowledge

Microsoft Office
Administrative procedures and systems
Relevant regulatory knowledge
Relevant software and systems knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Customer Focus
Work Standards
Collaborating
Communication
Managing Work
Building Partnerships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Analyst II (Johannesburg, ZA)

Job Purpose

Job Responsibilities

Lead requirements discovery and documentation for Dynamics 365 initiatives
Translate business needs into clear user stories, functional requirements, and acceptance criteria
Define current and future business processes, data needs, and non‑functional requirements (e.g., security, performance)
Distinguish between configuration and customisation requirements
Maintain and prioritise a backlog aligned to business value
Support delivery through requirement clarification, change management, UAT, and defect triage
Drive stakeholder alignment and formal sign‑off

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT qualification, Diploma in BA endorsed by IIBA

Preferred Certifications

IIBA endorsed

Minimum Experience Level

3 - 6 years

Delivery & Ways of Working

Operates effectively in Agile or Kanban delivery models
Ensures traceability from demand through release
Aligns requirements with architecture, governance, and compliance standards

Skills & Experience

Proven Business Analyst experience on Dynamics 365 / CRM platforms
Strong facilitation, analytical, and decision‑making skills
Comfortable challenging vague or solution‑led requests
Experience in complex or regulated environments

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Cape Town, ZA)

Job Requisition details

Req: 145970

Role: Client Advisor

Area: Vangate City

Advert closing date: 22/05/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Cape Town, ZA)

Job Requisition details

Req: 145945

Role: Service Consultant

Area: Pinelands

Advert clolsing date: 22/05/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Data Steward (Johannesburg, ZA)

Job Classification

Requisition - 146024 - Melissa Cloete

Business Unit - Nedbank Private and Wealth - Segment Analytics

Location - Nedbank Rivonia Campus, 135 Rivonia Road, Sandton

Closing Date - 22 May 2026

Employment Equity Statement: Preference will be given to Applicants from Underrepresented Groups

Job Family

Information Technology

Career Stream

It Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.

Job Responsibilities

Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.
Support business units by providing consulting services that delivers data and information relevant to their business.
Perform data testing and validation activities such as Error Resolution, Data Quality Validation, Data Ingestion Configuration, and Data Life-cycle end to end validation
Utilize data discovery and profiling tools to enhance the data profiling process
Execute Basic SQL queries and other technical analyses to support data investigation and reporting
Develop and execute data quality checks to identify anomalies or inconsistencies in data, and identify patterns, relationships, and trends that impact data management and utilization
Contribute to internal/external information sharing sessions by attending formal and informal meetings.
Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
Deliver work according to customer expectations by prioritizing, planning and implementing requirements.
Utilize resources by adhering to standards, policies and procedures.
Align and continuously improve set processes by identifying innovation opportunities.
Identify and mitigate risk by executing within governance.

Job Responsibilities Continue

Resolve incidents by logging and tracking through correct channels.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Degree in Information Technology or Business Management, Mathematics/Statistics

Essential Certifications

Data Management (DAMA) Certification, Certification/formal training in relevant technology

Preferred Certifications

Minimum Experience Level

8 years relevant experience of which 3-5 years experience is in a data management /business role
Proficiency in SQL and experience with database management and data profiling tools.
Basic understanding of ETL processes and data integration concepts.
Familiarity with data management and governance practices.
Basic Experience with data visualization and reporting tools (e.g., Tableau, Power BI) is essential.
Basic knowledge of data modeling and data warehouse architectures (e.g., star schema, snowflake schema).
Strong analytical and problem-solving skills with attention to detail.
Strong Stakeholder management skills are essential.
Excellent communication skills and ability to work collaboratively in a team environment.

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Coaching
Communication
Initiating Action
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

DB2MVS Platform Owner (Db2 for z/OS Platform Owner) (Johannesburg, ZA)

Job Purpose

The DB2MVS Platform Owner is responsible for the overall ownership, stability, security, performance, and strategic direction of the Db2 for z/OS platform, ensuring effective governance and collaboration across stakeholders.

Job Responsibilities

Own the platform end-to-end including:
platform governance, platform lifecycle, strategic direction, deployment of new services and,
platform availability and stability
Work with the infrastructure integrators to ensure that designs and blue-prints incorporate best practises
Approve all designs and blueprints specific to the platform domain
Identify, prioritise and implement platform improvement opportunities
Responsible for the overall service definition and delivery
Work across platform domains to coordinate and ensure that the platform is correctly integrated, implemented and monitored
Evaluate non-functional requirements
Establish good vendor relationships with regards to strategic direction and support of platform
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

IT Related Degree or Diploma

Preferred Certifications

Platform Specific Certifications

Minimum Experience Level

8–10+ years experience in DB2 for z/OS in enterprise, including ownership, governance and design assurance responsibilities
Owning a critical production DB2 environment
Working across multiple mainframe domains
Being accountable for:
- Platform stability
- Standards compliance
- Production readiness

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Java Domain Specialist (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II(144174)

Closing date: 22 May 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales and Service Advisor (Port St Johns, ZA)

Job Classification

Requisition Number -146025

Closing Date- 22 May 2026

Location - Port St Johns

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

Escalate unfulfilled client request to the appropriated channel for actioning.
On-board basic accounts (i.e Personal loans, Credit cards).
Ensure client's needs assessment is completed to offer related products and services.
Inform clients of finacial products, features and benefits.
Deliver sales targets and achieve client acquisition, growth and retention objectives.
Obtain referrals from existing clients and source leads from other business units.
Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
Keep clients informed of progress regarding their applications, queries and requests.
Position client's financial product requests for approval in line with process and procedure.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
Act with a client first mindset in all client engagements.

SOLVE:

Solve basic problems and issues (i.e debit order dispute).
Assess and listen carefully with understanding to establish and clarify client sales and service needs.
Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
Attend to administrative duties after on-boarding or service activity.
Authenticate clients, provide client service and meet client's identified needs.
Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Control the queuing process and prioritise clients with special needs.
Ensure all devices are operational during business hours.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

Identify and recommend opportunities to enhance processes, systems and policies.
Manage client appointment schedule to meet business objectives
Meet service excellence, teamwork and personal development goals.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (i.e. cards).
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
Mitigate risks and meet regulatory and legislative requirements where applicable.
Adhere to Workforce Management, principles, methodology and scheduling.
Report suspicious transactions.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS accredited Qualification (Accounting, Finance, Banking, Business)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Interbank operations
Problem solving skills
Client Relationship Management
Product sales skills
Employee engagement methodologies
Microsoft Office
Relevant Nedbank policies and procedures

Behavioural Competencies

Sustaining Customer Satisfaction
Building Customer Relationships
Sales Persuasion
Targeting Sales Opportunities
Planning and Organizing
Technology Savvy
Adaptability

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Cape Town, ZA)

Client Advisor

Requisition Number -145990

Closing Date - 22 May 2026

Location - Khayelitsha

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager: Commercial Banking (Cape Town, ZA)

Requisition Details & Talent Acquisition Contact

REQ: 144283

Talent Acquisition Specialist: Lerato Sithole

Location: Cape Town and surrounds

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Essential Certifications

Preferred Certifications

None

Minimum Experience Level

7 - 10 years experience
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Enablement Analyst (Johannesburg, ZA)

REQUISITION DETAILS

REQ: 145949 Thembi Mtshali

Location: Johannesburg

Closing date: 26 May 2026

Job Family

Risk, Audit and Compliance

Career Stream

Auditing

Leadership Pipeline

Manage Self: Professional

Job Purpose

The Internal Audit: Data Enablement Analyst leverages data expertise, digital technologies, and generative AI (GenAI) to support Group Internal Audit’s (GIA) Digital Strategy and strategic objectives. This role delivers fit-for-purpose data and AI-driven products, enhances GIA’s data and AI infrastructure, and enables advanced analytics, machine learning, and intelligent automation. The analyst plays a key role in developing and orchestrating AI agents, deploying solutions via Azure AI Foundry and Microsoft Fabric, and embedding responsible AI practices into audit processes.

Job Responsibilities

• Design and implement GenAI and AI-driven solutions to support audit execution, digital assurance, and intelligent automation.
• Build, fine-tune, and orchestrate AI agents using frameworks such as Microsoft Agent Framework, LangChain, or Semantic Kernel.
• Leverage Azure AI Foundry and Microsoft Fabric to develop, deploy, and manage AI applications and agents within a secure, scalable enterprise environment.
• Enhance data and AI infrastructure to support advanced analytics, machine learning, and retrieval-augmented generation (RAG) pipelines.
• Implement data pipelines, vector databases, and prompt engineering strategies to support GenAI use cases in internal audit.
• Facilitate training and capability building in GenAI tools, prompt engineering, and AI literacy across GIA.
• Collaborate with audit teams, data owners, and IT to align on data and AI needs, ensuring secure and ethical use of AI technologies.
• Continuously monitor AI model performance, retrain and optimize models, and stay abreast of emerging GenAI trends and tools.
• Identify innovation opportunities to improve audit effectiveness through AI and data-driven insights.

Essential Qualification

• Relevant Degree/Diploma/Equivalent in Data Science, Computer Science, Information Systems, or related field.
• A recognized software development certification/degree/diploma e.g. certification in AI/ML, Data Analytics, or Cloud Platforms (e.g., Azure AI Engineer Associate, Microsoft Certified: Azure Solutions Architect (advantageous).

Minimum Experience Level

• 2+ years of experience in data analytics, with exposure to AI/ML projects
• Familiar with Agile development methodologies
• Software development experience is advantageous.
• Hands-on experience with GenAI tools, LLMs, or AI agent development preferred

Technical / Professional Knowledge

• Generative AI and Large Language Models (e.g., GPT, Claude, Llama)
• AI agent orchestration frameworks (e.g., LangChain, Semantic Kernel, Microsoft Agent Framework)
• Azure AI Foundry and Microsoft Fabric for AI and data orchestration
• Data Science, Data Engineering, and Data Modelling
• Retrieval-Augmented Generation (RAG) pipelines and vector databases (e.g., FAISS, Pinecone)
• Machine Learning and NLP techniques
• Python programming for data processing, AI model development, and automation
• SQL and data pipeline development
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

Behavioural Competencies

Applied Learning
Communication
Collaborating
Decision Making
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales and Service Advisor (Krugersdorp, ZA)

Job Requisition details

Req: 145964

Role: Sales and Service Advisor

Area: Cradle Mall

Advert clolsoing date: 20/05/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

GROW:

Escalate unfulfilled client request to the appropriated channel for actioning.
On-board basic accounts (i.e Personal loans, Credit cards).
Ensure client's needs assessment is completed to offer related products and services.
Inform clients of finacial products, features and benefits.
Deliver sales targets and achieve client acquisition, growth and retention objectives.
Obtain referrals from existing clients and source leads from other business units.
Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
Keep clients informed of progress regarding their applications, queries and requests.
Position client's financial product requests for approval in line with process and procedure.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
Act with a client first mindset in all client engagements.

SOLVE:

Solve basic problems and issues (i.e debit order dispute).
Assess and listen carefully with understanding to establish and clarify client sales and service needs.
Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
Attend to administrative duties after on-boarding or service activity.
Authenticate clients, provide client service and meet client's identified needs.
Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Control the queuing process and prioritise clients with special needs.
Ensure all devices are operational during business hours.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

Identify and recommend opportunities to enhance processes, systems and policies.
Manage client appointment schedule to meet business objectives
Meet service excellence, teamwork and personal development goals.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (i.e. cards).
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
Mitigate risks and meet regulatory and legislative requirements where applicable.
Adhere to Workforce Management, principles, methodology and scheduling.
Report suspicious transactions.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS accredited Qualification (Accounting, Finance, Banking, Business)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Interbank operations
Problem solving skills
Client Relationship Management
Product sales skills
Employee engagement methodologies
Microsoft Office
Relevant Nedbank policies and procedures

Behavioural Competencies

Sustaining Customer Satisfaction
Building Customer Relationships
Sales Persuasion
Targeting Sales Opportunities
Planning and Organizing
Technology Savvy
Adaptability

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Junior Data Scientist (Johannesburg, ZA)

Job Classification

Job Requisition: 145505
TA Specialist: Refilwe Falatsi
Closing Date: 22 May 2026
Location: 135 Rivonia Campus, Sandton
Cluster: Personal and Private Banking | Nedbank Insurance | BITE_Data & Analytics
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To design, prototype, and build next-generation analytic engines and services by applying strong expertise in machine learning, data mining and information retrieval.

Job Responsibilities

Develop best-in-class statistical models and algorithms
Conducts advanced statistical analysis
Provide actionable insights, identify trends, and measure performance
Create value out of enterprise-wide data
Provide insights to BI and BA to further exploit and present their models
Provide strategic direction to data information received
Apply advanced analytical techniques such as machine learning and artificial intelligence in order to derive business value.
Conduct data discovery for inclusion in models.
Collaborate with key stakeholders to obtain business acumen and intellectual property
Keep abreast with latest tools and techniques
Understands business problems and designs end-to-end analytics use cases
Collaborates with model developers to implement and deploy scalable solutions
Develop complex models and algorithms that drive innovation throughout the organization.
Ensure improvement of on-time performance and network planning,
Provide thought leadership by researching best practices, conducting experiments, and collaborating with industry leaders.
Work with large data sets, simulation/ optimization, and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.).
Ensure understanding of pros and cons of different analytics approaches for problem type.
Implements more advanced algorithms, e.g., complex descriptive.
Ensure Quality controls of own work and those of junior scientists.
Understand current state of analytics more broadly and apply techniques from across industries.
Map problems and quantify the impact of proposed measures.
Develop and prioritise use case roadmaps
Support the achievement of the business strategy, objectives, and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services, and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Master’s Degree Computer Science, Econometrics, Mathematical Statistics or Actuary Science

Preferred Certifications

AWS certifications, Microsoft Data Scientist, IBM data engineer or SAS Data Scientist certification

Minimum Experience Level

Degree in computer science, Data Science, statistics, or operations research or related technical discipline.
1 - 4 years’ experience in a data science role
Cursory knowledge of machine learning, statistics, optimization or related field
Experience with R, Python, Matlab is required, programming in C, C++, Java
Experience working with large data sets, simulation/ optimization and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.)
Excellent written and verbal communication skills along with strong desire to work in cross functional teams
Attitude to thrive in a fun, agile start-up like environment

Behavioural Competencies

Planning and Organizing
Collaborating
Continuous Improvement
Innovation
Leveraging Feedback
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Legal Advisor (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144355
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown
Closing date: 26 May 2026

Cluster

Personal and Private Banking

Career Stream

Legal

Leadership Pipeline

Manage Self: Professional

Position

Senior Legal Advisor: Payments & Digital Solutions

Why join our team!

.Nedbank is seeking a Senior Legal Advisor to join our PPB Legal Team, with a strong focus on payments and digital banking solutions. This role prioritises expertise in the payments landscape—covering EFTs, debit orders, real-time payments, and emerging platforms—while exposure to card issuing will be considered a secondary advantage.

You will work closely with business and innovation teams to support the development and scaling of modern payment solutions in a rapidly evolving financial ecosystem. Candidates with payments experience from banking or fintech environments will be particularly well suited, as this capability is critical and less easily developed than other product areas.

The role offers the opportunity to broaden your exposure across adjacent banking products, including lending, while contributing to a collaborative and cross-functional legal team. You will play a key role in navigating complex regulatory frameworks (including NCA, FICA, POPIA, and PASA rules), ensuring compliant and commercially sound outcomes.

We are looking for a self-driven, independent legal professional who can operate with minimal supervision, take ownership of complex matters, and proactively contribute to the team’s success. This is an opportunity for a specialist who is passionate about deepening their expertise in payments and building a long-term impact within the organisation.

Job Purpose

To provide proactive, professional legal advice and risk management services with a primary focus on payments and digital banking solutions, ensuring the effective mitigation of legal and regulatory risk.

Job Responsibilities

Provide expert legal advice on payment solutions, including EFTs, debit orders, real-time payments, and digital payment platforms.
Advise on regulatory compliance and legal risk management across payment processes and product lifecycles.
Draft, review, and negotiate contracts, product terms, and customer-facing documentation related to payments and digital banking.
Interpret and apply relevant legislation (e.g., NCA, FICA, POPIA, PASA rules) to payment products, systems, and operations.
Support innovation initiatives by advising on legal considerations relating to new payment technologies and platforms.
Assist in managing legal disputes, complaints, and litigation related to payments and transactional banking activities.
Collaborate with business stakeholders to identify and mitigate legal and regulatory risks.
Contribute to process enhancements, policy development, and implementation of systems that support payment solutions.
Conduct gap analyses, monitor compliance, and support risk and regulatory reporting.
Participate in audits, provide legal input on findings, and track remediation actions.
Support knowledge sharing, continuous learning, and team development initiatives.
Build strong stakeholder relationships to drive business understanding and effective communication.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Professional Qualifications/Honour’s Degree

Essential Certifications

Admitted Attorney

Minimum Experience Level

8 years’ experience as a legal advisor within the banking or financial services industry
Strong experience in payments, transactional banking, or digital banking environments
Sound understanding of the payments ecosystem, including regulatory frameworks and industry standards
Experience advising on digital platforms and financial innovation (advantageous)
Proven ability to conduct risk assessments, gap analysis, and regulatory reviews
Strong stakeholder engagement and communication skills

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business principles
Diversity management
Governance, Risk and Controls
Legal Risk and practice management
Nedbank culture and values
Nedbank vision and strategy
Regulatory, Legal and Economics Principles
Research and development
Stakeholder management
Business writing skills
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Manager (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 145889
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown
Closing date: 25 May 2026

Cluster

Personal and Private Banking

Career Stream

Projects

Leadership Pipeline

Manage Self: Technical

Position

Project Manager

Why join our team!

Step into a high-impact Project Manager role at Nedbank, where strategic delivery meets innovation. You’ll lead medium to large-scale projects across diverse disciplines—including technology, property, and engineering—using Agile, Waterfall, and Hybrid methodologies. This is a hands-on opportunity to drive transformation, mentor teams on Agile best practices, and manage multiple projects within a dynamic, fast-paced environment.

You’ll work closely with cross-functional teams and stakeholders, leveraging tools like PPO to ensure visibility, governance, and delivery excellence. If you're passionate about making a meaningful impact, scaling delivery, and growing your leadership footprint in a collaborative, purpose-driven culture, this role offers the platform to do just that.

Job Purpose

To plan, track, monitor, and control activities of medium to large projects to ensure that project goals/objectives are accomplished within the prescribed time frame, agreed quality, and funding parameters enabled through Nedbank project methodologies and people management.

The methodologies for the projects include Waterfall, Hybrid, Agile and Milestone tracking. The Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy. The Project Manager will also need to play an active role in providing mentorship and coaching on agile best practices to the projects they are involved with. The Project Manager will also ensure that the team is working on the right tasks at the right time, working closely with the Project team.

The Project Manager will also ensure the team is working on the right tasks at the right time. If the methodology of the project is Agile, the Project Manager will work closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems, and policies and support implementation of new processes, policies, and systems.
Ensure accurate cost estimation based on coverage of customer requirements and project scope.
Manage project budget within mandate.
Deliver projects on target within due date, budget, and according to scope and project governance.
Ensure traceability of defined benefits throughout the life cycle of the project and escalate any deviations arising throughout the project.
Identify project stakeholders; communicate their roles; define level of participation in the project; map their communication needs and manage stakeholder engagement strategies through the project plan.
Manage each stakeholder group actively through the change cycle.
Manage the business change, impact across process, systems, and technology.
Understand roles, behaviours, and operations and define strategies in the project schedule.
Coach customers and management where processes and systems are changed; ensure the change management process is led and supported together with the customer; capture client needs accurately in scope and ensure sign-off by stakeholders.
Ensure satisfactory post-implementation review by obtaining final sign-off from customers.
Keep abreast of legislation and other industry changes that impact the role by reading the relevant newsletters, websites, and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with the team and stakeholders.
Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames.
Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
Provide expert-level guidance to the software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions.
Integrate with diverse stakeholders by engaging and facilitating with multiple diverse groups across a spectrum of wants and needs.
Build professional relationships through engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers.
Ensure satisfactory post-implementation review and performing retrospectives/inspect & adapt sessions as required.
Understand and run projects with an agile methodology

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Diploma

Preferred Qualification

Project Management (PMP and CAPM)

Essential Certifications

Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)

Preferred Certifications

Additional relevant certifications beyond the essential ones

Minimum Experience Level

3 to 7 years working in a project environment, including exposure to the management of medium to large projects
Manage multiple projects simultaneously: The candidate should be able to handle several projects at once, working within a program that includes multiple projects.
Proficiency in Project Portfolio Office (PPO) tool: The candidate must have intermediate proficiency in the PPO tool, with at least 3 to 5 years of experience.
Banking or financial services experience: Preferred if the candidate has experience in banking or financial services, particularly in projects that deliver software to production

Technical / Professional Knowledge

Relevant regulatory knowledge
Cluster Specific Operational Knowledge
Governance, Risk and Controls
Data analysis
Relevant project management platform and tool knowledge
Principles of financial management
Information Technology concepts
Project Tool Kit
project management principles and methodologies

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Automation Design Practioner (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144363
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

IT Application Development

Leadership Pipeline

Position

Automation Design Practioner |

Why join our team!

Step into the future of automation with Nedbank as an Automation Design Practitioner in the PPB Cluster—a dynamic role designed for emerging talent ready to make a real impact. If you’re passionate about solving problems, eager to learn, and have hands-on experience with Blue Prism development, this is your opportunity to grow in a supportive, innovation-driven environment. You’ll work closely with senior practitioners to design and build low to medium complexity automated solutions, using design thinking, business analysis, and agile principles. From gathering requirements to testing and refining processes, you’ll be involved in every step of the automation journey. This role is perfect for someone who’s curious, collaborative, and committed to delivering high-quality, sustainable solutions that drive business efficiency. With continuous coaching, exposure to cutting-edge tools, and a culture that values growth, you’ll be empowered to take your career to the next level.

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
Under supervision, head up requirements sign off session with your business stakeholders.
Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Ensure continues document review sessions are conducted with a senior to keep you on the right track.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
Seek continuous development guidance from seniors to ensure you are on the right track.
Under supervision, debug and fix running processes in your portfolio.
Provide quality business support for processes your team is accountable for.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

NQF Level 6 Qualification in Computer Science or Information Technology

Certifications

Essential (Non negotiable):

Blue Prism Associate Developer Certificate

Preferred:

Blue Prism Developer Certificate
Blue Prism Solution Designer Certificate

Minimum Experience Level

Ability to develop processes at a low to medium complexity under supervision
12-24 months Blue Prism development
Business Analysis techniques and practices experience
Tester experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

80 Hour Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 146044

Role: 80 Hour Service Consultant

Area: Germiston

Advert clsoing date: 26/05/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Johannesburg, ZA)

Job Requisition details

REQ: 146043

Role: Client Advisor

Area: The Glen Mall, Alberton

Advert closing date: 26/05/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

80 Hour Service Consultant (Krugersdorp, ZA)

Job Requisitions detsails

Req: 146016

Role: 80 Hour Service Consultant

Area: Krugersdorp

Advert closing date: 26/05/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

80 Hour Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 146029

Role: 80 Hour Service Consultant

Area: Northriding

Advert clsoing date: 26/05/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 146028

Role: Service Consultant

Area: Northriding

Advert clsoing date: 26/05/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Ab Initio Developer (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 140005
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

Data

Leadership Pipeline

Manager of Others

Position

Senior Ab Initio Developer

Why join our team!

Are you a seasoned Ab Initio Developer looking to make a meaningful impact in a collaborative, forward-thinking environment? We’re seeking a technically skilled and proactive professional to lead the design and development of enterprise-scale data integration solutions using Ab Initio tools such as GDE, Conduct>It, and EME. In this role, you’ll work closely with data architects, analysts, QA, and DevOps teams to build scalable, high-performance ETL workflows that power critical business decisions. You’ll also play a key role in mentoring junior developers, optimizing existing systems, and contributing to a culture of continuous improvement. We’re looking for someone who values open communication, mutual respect, and shared success—someone with a strong sense of accountability, a passion for learning, and a willingness to support team goals. If you're ready to join a team that celebrates innovation, collaboration, and professional growth, this is the opportunity for you.

Job Purpose

We are seeking a highly skilled Senior Ab Initio Developer with extensive experience in designing, developing, and implementing Data Integration solutions using Ab Initio. The ideal candidate will play a key role in designing, collaborating and building data integration processes across our enterprise data platforms, ensuring high performance, scalability, and reliability.

Job Responsibilities

Lead the design and development of complex ETL workflows using Ab Initio GDE, Conduct>It and the EME.
Work closely with data architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.
Optimize existing Ab Initio applications for performance, scalability, and maintainability.
Ensure data quality, integrity, and consistency across systems and processes.
Provide mentorship and technical guidance to junior developers.
Troubleshoot production issues and provide timely resolutions.
Participate in code reviews, testing, and deployment of data integration solutions.
Develop documentation, including data flow diagrams, technical specifications, and best practices.
Stay up to date with data engineering trends and Ab Initio product enhancements.

Essential Qualifications - NQF Level

Diploma
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in computer science, Engineering, Information Systems, or related field
Experience with cloud-based data platforms (AWS, Azure, GCP).
Exposure to CI/CD pipelines and version control systems (Git, SVN).
Knowledge of Agile/Scrum methodologies.

Minimum Experience Level

5-8+ years of hands-on experience in Ab Initio development.
Proficient in Ab Initio components: GDE, EME, Conduct>It, BRE, Metadata Hub, and Continuous Flows
Strong experience with relational databases (Postgres, MS SQL Server, DB2).
Experience with real-time APIs (Exposing a graph as an API, Continuous Flows)
Knowledge of data warehousing concepts, ETL design patterns, and data modelling.
Experience with Unix/Linux shell scripting and job scheduling tools (e.g., Autosys, Control-M).
Familiarity with big data platforms (Hadoop, Spark) is a plus.
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities

Technical / Professional Knowledge

Strategic planning
Performance management
Staff resource planning
Employee training/development
Agile Concepts
Data analysis
Change management
Principles of project management
Business writing skills
Client Service Management
Software Development
Disaster Recovery & Business continuity standards
Architecture Modeling
Data modelling tool
Engineering

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Process Engineer (Johannesburg, ZA)

Job Classification

Process Engineer III: 144048

Closing date - 25 May 2026

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Professional

Job Purpose

This role is where your analytical expertise and strategic thinking will directly shape how the organisation delivers value. In this opportunity, you’ll bring clarity and structure to complex business needs, translating them into well‑defined epics, features, objectives, and user stories aligned to IIBA best practices and agile product‑delivery standards.You’ll help drive operational excellence by identifying process inefficiencies, resolving bottlenecks, and uncovering automation opportunities that enhance performance across the value chain. With a strong understanding of change‑management principles, you’ll support teams and stakeholders through transition, ensuring sustainable adoption of future‑state processes and continuous improvement.

Job Responsibilities

Define the scope and estimations for process initiatives
Conduct elicitation and collaboration tasks to obtain information from stakeholders.
Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
Proactively plan process deliverables based on relevant project delivery method
Execute process improvement initiatives using accepted techniques. Taking responsibility for individual delivery in terms of scope and time.
Participate in modelling and analysing operational/business processes including As Is discovery and analysis, To Be design and its iterations, activity based costing, process optimisation and simulation
Ensure quality gates are met, including requirements clarity, sign offs, artefact standards, and compliance measures.
Ability to build business case to demonstrate business value & calculate ROI for business stakeholders
Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture
Define the process end-to-end view (Operating model)
Understand process improvement & Enterprise Architecture frameworks
Understand advanced process measurement (tying value chain processes to corporate performance metrics)
Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools
Ensure successful implementation of processes by evaluating benefit realisation
In depth understanding of process and workflow streamlining, problem resolution, change management and relevant BPMS tool use
Understand how change management integrates into the overall transformation initiative
Develop communication plans that will facilitate the planned changes
Develop mitigation strategies for cross-organizational impacts for process improvement projects
Ability to use BPM related tools including project planning and tracking
Understand how BPMS and RPA tools are used for process automation
Ability to manage the capture of information in the BPM tools and review models for compliance with standards
Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
Understand big data concepts and how it will be used for research, customer experience management, and information mining
Understand current and emerging technology landscape and how it can be used in the BPM context
Understand all the regulatory and compliance drivers for the business within their customer domain.
Able to apply Nedbank process methods and practices on process initiatives
Understand the required risk controls within the risk appetite within their customer domain

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Preferred Certifications

LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis

Minimum Experience Level

7 - 10 years

3 - 5 years managerial experience

Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements

Technical / Professional Knowledge

Business principles
Principles of project management
Relevant regulatory knowledge
Management information and reporting principles, tools and mechanisms
Presentation Skills
System Development Life cycle(SDLC)
Functions specific policies procedures and systems knowledge
Modelling-EPC/BPMN/UML
Process Measurements
Analysis
business consulting and facilitation skills
People Skills
Client focused process Design
Process management Principles
Business consulting and facilitation

Behavioural Competencies

Decision Making
Facilitating Change
Influencing
Continuous Improvement
Building Partnerships
Customer Orientation

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

REQ#142177

Location: Johannesburg, Gauteng

Closing Date: 3 March 2026

Talent Acquisition: Noli Madikane

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

We are seeking a creative and technically adaptable candidate to design, develop, and automate next-generation credit and customer toolkits. This role focuses on building scalable data and modelling pipelines that enable real-time deployment and high-impact decision-making.

Leveraging strong quantitative computing and machine learning skills, the incumbent will drive innovation and enhance predictive performance across key portfolios.

Crucially, this role champions the use of Agentic AI with a "human-in-the-loop" approach to accelerate productivity and redefine the model lifecycle.

Job Responsibilities

Advanced Data Engineering & Pipeline Architecture
- Develop & Optimise: Build robust analytics data pipelines using Python, Spark, Airflow, and distributed computing frameworks (containerised).
- Automate & Scale: Design reusable analytical components with capabilities for automated feature engineering and feature store population to ensure solution consistency and scalability.
MLOps & Model Lifecycle Management
- Operational Excellence: Implement best‑practice MLOps methodologies, including CI/CD, containerisation, and cloud‑ready model operations.
- End-to-End Tracking: Orchestrate modelling pipelines using tools like MLFlow for comprehensive tracking, versioning, and deployment.
- Real-Time Architecture: Design and deploy real-time model architectures with embedded automated monitoring capabilities to ensure reliability.
Driving Business Value & Strategy
- Signal from Noise: Distil high‑value data elements from Big Data to build and operationalise decision-grade insights, analytics and tools.
- Solution Delivery: Translate business requirements into clear hypotheses and use cases with defined success criteria and value metrics.
- Performance Monitoring: Track the value of deployed solutions, reporting on ROI while proactively identifying anomalies or areas for improvement.
Innovation & Future-Proofing
- Hypothesis-Driven Experimentation: Research, prototype, and introduce new technologies, such as enhanced optimisation techniques, to drive profitability and efficiency.
- Tech Radar: Actively monitor emerging technologies, open‑source projects, and academic research to keep the stack cutting-edge.
Stakeholder Engagement & Culture
- Cross-Functional Partnership: Build strong relationships with business, operations, product, and risk partners to influence decision‑making and manage expectations throughout the development cycle.
- Communication: Articulate complex technical findings clearly to both technical and non‑technical audiences.
- Mentorship & Growth: Foster a culture of excellence by coaching junior analysts, conducting code reviews, and sharing knowledge on industry trends.

Professional Exposure

The ideal candidate will have practical, hands-on exposure to:

Software Engineering / Coding Fundamentals: Solid grounding in computer science/coding principles, including Object-Oriented Programming (OOP), design patterns, data structures, and algorithmic complexity (Big-O).
Distributed Computing & Big Data: Working with large-scale data processing systems and distributed environments.
Modern DevOps Integration: Active usage of CI/CD pipelines, version control (Git), and containerisation technologies (Docker/Kubernetes) within a microservices or API-driven architecture.
Deep Learning & Optimisation: Proficiency with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and application of continuous/discrete mathematical optimisation techniques.
Model Governance: Productionising models with rigorous tracking, specific versioning, and governance using tools such as MLFlow.

Behavioural Competencies

Innovative & Curious: A relentless learner who stays ahead of the curve, passionate about applying emerging technologies and modern analytical approaches to solve old problems.
Analytical Problem Solver: Possesses the intellect to deconstruct complex, ambiguous modelling challenges into scalable, logical solutions.
Collaborative Powerhouse: A cross-functional partner who drives impact through strong stakeholder management, capable of delivering results individually or by influencing others.
Resilient & Adaptable: Thrives in rapidly evolving environments; comfortable with ambiguity and quick to pivot strategies when business needs change.
Technical Communicator: Translates dense technical concepts into clear, actionable insights for non-technical leadership.
Owner's Mindset: Takes full accountability for the end-to-end delivery and reliability of modelling solutions.
Force Multiplier: Demonstrates a coaching mindset, actively mentoring junior analysts to uplift the team's overall technical capability.

Qualification

Minimum Requirements

Honours Degree in a quantitative or technical discipline, like Computer Science, Engineering (Industrial, Electrical, Computer), Mathematics/Applied Mathematics, Statistics, or Computational/Theoretical Physics.

Preferred

Master’s Degree (or higher) in a related quantitative field

Minimum Experience Level

5-8 years of core experience in quantitative modelling, data science, or advanced analytics.
Production Engineering: Demonstrated ability to write robust, modular, and well-structured Python code for production environments.
Domain Expertise: Proven track record in building and deploying machine learning models, with specific experience in Credit Risk or financial modelling being highly advantageous.
Agile Delivery: Experience working within Agile data science or engineering squads.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Behavioural Competencies

Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Manager Digital Journeys & Insights (Johannesburg, ZA)

Job Requisition and Recruiter Details

Title: Senior Manager Digital Journeys & Insights
Requisition: 144610
Division: Product Design & Innovation
Closing Date: 02 April 2026
Recruiter: William Mtsweni

Job Family

Investment Banking

Career Stream

Trading Enablement

Leadership Pipeline

Manage Others

FAIS Affected

Job Purpose

The role is responsible for developing and executing the strategy, vision, and roadmap for the client digital journey within the Digital team. This role champions digital transformation based on insights to gain strategic advantage. Key responsibilities include leveraging data-driven analysis to identify client behaviour trends and opportunities for improvement, integrating advanced analytics and AI for personalised experiences, and collaborating with cross-functional teams to turn insights into actionable initiatives. The role also provides expert digital leadership aligned with the Personal & Private Banking cluster strategy, establishes measurable KPIs for all initiatives, and ensures that results inform ongoing planning and prioritisation.

Job Responsibilities

Build and execution the strategy, vision, and roadmap for client digital journey within Digital and Opti-channel, ensuring the team delivers on strategic initiatives, business objectives and client value.
Champion digital transformation with relevant supporting teams and regulatory standards and internal policies, ensuring that new and existing digital solutions not only meet legal requirements but also set the benchmark for industry excellence and digital experience. Leverage compliance as a strategic differentiator, embedding robust governance practices and risk mitigation measures that drive trust, innovation, and a competitive edge in leading digital offerings.
Provide data-driven analysis across digital channels to uncover client behaviour patterns, usage trends, bottlenecks and performance metrics. Leverage analytics tools to identify opportunities for enhancing engagement, conversion rates, and overall channel effectiveness. Collaborate with cross-functional teams to translate insights into actionable improvements and strategic initiatives.
Lead the adoption and integration of next-generation data and analytics capabilities to drive deeper client insights, predictive modelling, and personalised digital experiences. Harness advanced analytics, artificial intelligence, and machine learning to anticipate client needs, optimise operational efficiency, and inform the ongoing evolution of the digital strategy. Establish compliant and controlled frameworks to use these tools at scale.
Provide expert digital leadership and advisory support to ensure successful alignment with the Personal & Private Banking cluster strategy, ensuring deliver on business requirements, business case objectives, and measurable value.
Establish clear metrics and KPIs for all actions and initiatives to ensure their impact is measurable and transparent. Integrate results into ongoing planning and prioritisation frameworks, enabling the team to unlock value efficiently and make data-informed decisions about initiative prioritisation and strategic focus.
Continuously explore market opportunities, emerging technologies, and industry trends to identify and implement best-in-class digital solutions.
Leverage emerging innovation insights to pilot, prototype, and incubate new digital solutions.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree (Data Analytics related)
Honour’s degree in business, BCom IS, Engineering, Digital / Technology / Business Studies.

Preferred Certifications

Industry/Product specific

Minimum Experience Level

Digital, Data and Analytics related experience critical
Minimum of 5 years’ experience in data and analytics led roles, with a strong track record of applying quantitative analysis, advanced analytics, or decision science to solve complex business problems and deliver measurable outcomes. Demonstrated track record in leading cross-functional teams, managing end-to-end product lifecycles, and delivering projects in a fast-paced, technology-driven environment. Experience should include responsibilities such as developing and implementing data-driven strategies, stakeholder engagement, and overseeing the integration of digital solutions to enhance business outcomes.

Technical / Professional Knowledge

Consumer behaviour
Diversity management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Microsoft Office
Operations planning
Organisational systems
Principles of project management
Relevant Nedbank product knowledge

Behavioural Competencies

Planning and Organizing
Decision Making
Innovation
Business Acumen
Guiding Team Success
Driving for Results

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Nelspruit, ZA)

Requisition Details & Talent Acquisition Contact

REQ NO: 145530

Talent Acquisition Specialist: Lerato Sithole

Location: Mpumalanga/ Limpopo

Closing Date: 22 May 2026

Job Family

Credit

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

The Credit Manager’s objective is to assess and evaluate the lending application for Business Commercial Banking clients, to minimise impairments and maximise profit.
This role includes consistent application of the Nedbank’s credit policy, through a risk-based affordability assessment, periodic credit reviews of existing customers, and assessing the creditworthiness of potential customers within the agreed risk parameters as set out in the Nedbank Credit Strategy.

Job Responsibilities

Perform monitoring exercise to ensure business alignment to agreed risk appetite measures.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Align credit policy to changes in the regulatory environment and in line with best practice by scanning changes and making recommendations.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Manage budget by controlling expenditure.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Provide independent opinion to stakeholders to inform prudent risk management.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree or Post-graduate qualification in Finance/ Accounting, Risk Management or Audit

Minimum Experience Level

4-6 Years’ Credit Assessment / Credit Evaluation and decisioning experience within Banking environment
Min 4 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honour debt obligations.
Min 2 - 3 Years' Commercial, Agri and Franchise Experience a must
Firm understanding of legalities associated with lending and collateral
1 – 2 Years’ experience in a Team Management / Supervisory would-be advantage

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(141583)

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Client Service Support (Johannesburg, ZA)

Job Classification

Req#: 145980

Location: Johannesburg, Gauteng

Closing Date: 26 May 2026

Talent Acquisition Specialist: Noli Madikane

Job Family

Sales and Services

Career Stream

Client Service

Leadership Pipeline

Manage Managers

FAIS Affected

Job Purpose

To lead a high-performing service centre that delivers excellent customer service while actively driving revenue, upselling, and cross-selling opportunities.

Job Responsibilities

Operations Management

Oversee daily service centre activities and service delivery
Ensure SLA adherence (turnaround time, resolution, service quality)
Manage workflow, demand, and capacity planning

Customer Experience

Deliver exceptional end-to-end customer journeys
Resolve escalations and complex queries
Identify opportunities to enhance customer value through service interactions

Sales & Revenue Generation (New Component)

Drive upselling and cross-selling within service interactions)
Set and manage sales targets for the team
Monitor conversion rates and sales performance metrics
Embed a sales culture without compromising service quality
Identify customer needs and align solutions that generate revenue
Collaborate with sales/marketing teams on campaigns and offers
Ensure staff are trained in consultative selling techniques

Team Management

Lead, coach, and develop staff in both service delivery and sales skills
Set individual and team performance goals (service + sales)
Conduct performance reviews, coaching, and capability building
Incentivise performance through sales targets and recognition

Performance & Reporting

Track both service KPIs and sales KPIs, such as:

Customer Satisfaction (CSAT)
First Contact Resolution (FCR)
Sales conversion rate
Revenue per interaction
Average handling + sales time

Analyse trends to optimise both service efficiency and revenue generation

Process Improvement

Integrate sales prompts/opportunities into service processes
Improve scripts, workflows, and systems to support selling
Identify inefficiencies and enhance service-to-sales conversion points

Stakeholder Management

Work closely with sales, marketing, and product teams
Align service centre efforts with broader commercial objectives
Provide feedback on customer trends and product opportunities

Risk & Compliance

- Ensure ethical selling and compliance with regulations
- Avoid mis-selling or customer dissatisfaction from aggressive sales tactics
- Maintain transparency and fairness in customer engagements

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma or Degree in Business, Finance, or related field.

Minimum Experience Level

10–15 years’ experience in financial services

Minimum 5+ years in a leadership role within:
- Client service / service operations
- Call centre / customer service environment

Proven experience in:
- Managing escalations and complex complaints
- Leading teams and performance management
- Driving customer experience and service delivery
- Exposure to sales within service (upsell/cross-sell)

Technical / Professional Knowledge

Financial Accounting Principles
Performance management
Relevant regulatory knowledge
Governance, Risk and Controls
Management information and reporting principles, tools and mechanisms
Organisational behaviour theory
Communication Strategies
Client Service Management
Diversity management
Talent management

Behavioural Competencies

Customer Focus
Communication
Earning Trust
Facilitating Change
Building Partnerships
Aligning Performance for Success

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Please contact the Nedbank Recruiting Team at +27 860 555 566

SFO: Card Issuing (Johannesburg, ZA)

Job Classification

Req#: 145549

Location: Sandton, Gauteng

Closing Date: 26 May 2026

Talent Acquisition Specialist: Noli Madikane

Job Family

Finance

Career Stream

Accounting

Leadership Pipeline

Manage Self: Professional

Job Purpose

To generate; analyse and report reliable; meaningful financial and non-financial information to support the requirements and decision making of the business; in line with Nedbank's strategy.

Job Responsibilities

Card Issuing & Association Accounting

Manage finance activities for card issuing, focusing on Visa and other card schemes (Mastercard, Amex, Bankserv)
Process and monitor interchange and scheme-related costs and revenues
Reconcile card scheme invoices to ensure accuracy and completeness
Perform monthly journals, reconciliations, and GL processing
Support the monthly financial close for the card business

Card Product Financial Support

Analyse financial performance of credit, debit, and cheque card products
Provide insights on revenue, cost drivers, and profitability
Ensure accurate and relevant card-related financial reporting

Reporting & Analysis

Prepare and deliver monthly financial reports and variance analysis
Provide clear financial insights and commentary to stakeholders

Stakeholder Engagement

Partner with internal teams to support card finance activities and decision-making
Resolve financial queries and ensure accuracy of reported information

Continuous Improvement & Governance

Identify opportunities to improve processes, controls, and reporting
Ensure compliance with financial policies, controls, and regulatory requirements

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Honours - Accounting

Minimum Experience Level

3–5 years’ experience in financial accounting or finance roles
Experience in reconciliations, financial reporting, and journal processing
Exposure to card issuing, payments, or card schemes (Visa, Mastercard, etc.)
Advanced Microsoft Excel skills (e.g., Pivot Tables, lookups, working with large datasets)
Experience working with interchange fees, scheme billing, or high-volume financial transactions

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Microsoft Excel
Microsoft Powerpoint

Behavioural Competencies

Building Customer Loyalty
Communication
Decision Making
Initiating Action
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist I (Johannesburg, ZA)

Job Purpose

To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibilities

Operational Excellence
- Manage and monitor daily backup operations using Commvault CommCell Console.
- Troubleshoot and resolve backup incidents.
- Perform root cause analysis and implement corrective actions.
- Monitor storage capacity and optimize performance and scheduling.
Tool Flexibility & Adaptability
- Maintain readiness to transition to alternative backup platforms should the bank adopt new technologies.
- Ensure documentation, processes, and integrations are adaptable to future tools.
- Participate in tool evaluation and migration planning when required.
Technical Leadership & Advisory
- Provide expert guidance to stakeholders on technology and domain-related decisions.
- Advise Engineering Leads and Divisional Executives on architecture, design, and integration.
- Guide code design, branching, merging, and integration practices.
- Conduct technology reviews and quality assurance of code and design.
- Define, review, and enforce patterns, practices, and standards in technology application.
Strategic Planning & Governance
- Collaborate with domain architects and technical consultants on technology/domain roadmaps.
- Develop and maintain detailed technical roadmaps aligned with enterprise architecture.
- Plan and drive implementation of agreed technical roadmaps.
- Ensure compliance with governance frameworks and regulatory requirements.
- Evaluate and mitigate risks impacting technology or domain assets.
Knowledge Management & Enablement
- Conduct internal knowledge-sharing sessions and update the asset knowledge base.
- Provide coaching, mentoring, and upskilling within the team and broader engineering stream.
- Participate in special interest groups and conferences to stay current and share insights.
- Conduct experimentation to test new ideas and validate technology applicability.
- Support talent management practices and contribute to capability development.
Business Alignment & Culture
- Align technology initiatives with business strategy, objectives, and values.
- Seek opportunities to improve business processes through agile thinking.
- Participate in Nedbank culture-building initiatives and corporate responsibility efforts.
- Stay abreast of developments in the field and pursue continuous personal growth.
- Conduct self-development through mentoring others and being mentored

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Essential Certifications

Commvault Certified Professional
Commvault Certified Expert - CommCell Console

Minimum Experience Level

Min 8 years IT Experience with in 4 years in Commvault Backup & Recovery
Experience in Enterprise Data Protection & Storage Concepts

Technical / Professional Knowledge

Primary Tools:
- Commvault (Backup & Recovery)
Infrastructure & Integration:
- SAN/NAS storage systems
- Windows Server and Linux environments
- Virtualization platforms (e.g., VMware, Hyper-V)
Monitoring & Reporting Tools:
- Integration with enterprise monitoring & scheduling platforms (e.g., ServiceNow, Dynatrace, Control-M)

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Trust Practitioner (Johannesburg, ZA)

Job Classification

Requisition - 145839- Melissa Cloete

Business Unit - Nedbank Private and Wealth; Nedgroup Trust

Location - Nedbank Clocktower Campus, V&A Waterfront, Cape Town

Work Arrangement - Hybrid, 3 days in office

Closing Date - 28 May 2026

Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Fiduciary

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

The role is based at our Cape Town offices and would require you to be in office 3 days a week.

You will take on the role of professional nominee, to provide specialist trust services and in support of other business development activities within Nedgroup Trust.

Job Responsibilities

Act as professional trustee and manage relationships with all stakeholders on a book of trust clients, consisting of
testamentary, inter vivos and special trusts.
General risk management and governance of the Trust;
Compliance with all relevant legislation;
Protection of Trust assets and the interests of beneficiaries;
Providing expertise as a professional trustee;
Building professional relationships with various stakeholders;
Co-ordination of administration, bookkeeping, compliance and legal functions;
Conducting trustee meetings;
Drafting of resolutions;
Liaison between all stakeholders, ie. settlors, beneficiaries, co-trustees, investment managers, accounting and tax consultants and all other third parties.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Advanced Diploma in Estate and Trust Administration
Law Degree (advantageous)

Minimum Experience Level

3-5 years as a Senior Trust Practitioner within a legal / banking environment

Technical / Professional Knowledge

Microsoft Office
Administrative procedures and systems
Relevant regulatory knowledge
Relevant software and systems knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Customer Focus
Work Standards
Collaborating
Communication
Managing Work
Building Partnerships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (Durban, ZA)

Requisition and Specialist Recruiter Details

REQ 146021 - Twanette Coetser

Closing Date - 28 May 2026

Location and Cluster

Total Business Banking and Retail - Commercial Underwriting

Durban, KwaZulu Natal

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Credit Analyst

Job Purpose

Job Responsibilities

Interpret Financial results based on the annual Financial statements or models provided by analysing and extracting the relevant information for the internal rating process.
Interact with the front office with regards to the transaction structure to determine the relevant rating models to be applied and provide input with regards to the potential risk mitigates.
Assist the credit managers with the final ratings by preparing the Credit Risk Application (CRA) with the relevant supporting documents.
Advise credit managers and the front office by providing an explanation of returns and ratings results.
Maintain good client relationships by providing timely guidance and accurate information to stakeholders.
Ensure consistency of information by providing a summary of inputs used for the models to the front office.
Ensure that client needs are met by facilitating communication between the model developers and the front office.
Ensure that deadlines are met through the efficient and appropriate allocation of work, enabling every analyst to get a chance to work on different portfolios.
Ensure that the model used is appropriate by interacting with credit managers and front office regarding transactions.
Liaise with other departments within Risk with regards to inputs that are required for credit ratings by providing updates and giving feedback on models.
Provide ad hoc training and coaching to junior staff within credit and new staff members within Investment Banking (IB) through provision of manuals, explanations and demonstrations.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Requirements

Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Complaints Officer (Johannesburg, ZA)

Complaints Officer

Requisition - 145987

Location: Nedbank 135 Rivonia Road, Sandown, Sandton.

Closing Date

28 May 2026

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To log, investigate, and resolve all client complaints received at Nedbank, ensuring compliance with regulatory requirements and alignment with the business strategy

Job Responsibilities

• Log and record all client complaints and errors in the complaints management system, ensuring resolution within agreed turnaround times.
• Investigate and resolve complex queries by collaborating with internal and external stakeholders.
• Communicate effectively with clients to ensure fair treatment and timely resolution of complaints.
• Produce accurate reports, dashboards, and MIS for internal stakeholders and regulatory compliance.
• Facilitate monthly complaint resolution committee meetings and provide actionable feedback to improve processes, systems, and policies.
• Continuously review and recommend improvements to the complaints management process.
• Manage campaigns to enhance client data integrity and completeness.
• Support business strategy by aligning processes and solutions with organizational objectives.
• Stay informed on regulatory changes and ensure compliance in all complaint handling activities.

Minimum Experience Level

3 - 5 years’ experience in complaints handling within the Short-Term (Non-Life) Insurance sector
Knowledge of Short-Term Insurance
Proficiency in MS Office

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

People Specification

Strong organizational and self-management skills
Ability to work under pressure and manage high volumes
Agile and adaptable with excellent problem-solving skills
Effective communication and stakeholder engagement abilities

Preferred Qualification

Advanced Diploma / B Degree

Job Responsibilities Continue

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Principles of project management
Relevant software and systems knowledge
Communication Strategies
Banking knowledge
Data analysis
Governance, Risk and Controls
Principles of financial management

Behavioural Competencies

Customer Focus
Communication
Technical/Professional Knowledge and Skills
Managing Work
Stress Tolerance
Decision Making

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst (Johannesburg, ZA)

REQUSITION DETAILS

REQ ID: 145993 Thembi Mtshali

Location: Johannesburg

Closing Date: 22 May 2026

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

Job Responsibilities

Be involved in the independent validation of market risk quantitative models that are strategically important from banking book and trading book perspective.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Ensure business needs are met by engaging and assisting business through face-to-face interaction and attendance at forums and committees.
Assist the business to address queries by extracting and analysing data. Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
Ensure continuity and knowledge base through documenting and recording processes and models.
Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
Ensure compliance to policy through data analysis and monitoring.
Create efficiencies and streamline processes through analysis.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post graduate degree in Statistics/Mathematics, CFA/ FRM/CQF

Minimum Experience Level

Completed Graduate Trainee Program

Technical / Professional Knowledge

• Business Acumen
• Industry trends
• Microsoft Office, LaTex
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel, R, SAS, Python, Matlab
• Quantitative Skills

Behavioural Competencies

Adaptability
Applied Learning
Earning Trust
Communication
Stress Tolerance
Driving for results
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Fraud Detection Administrator (Johannesburg, ZA)

Requisition Details

Requisition Number-146042

Cloisng Date - 27 May 2026

Location- Sandton

Job Family

Risk, Audit and Compliance

Career Stream

Forensics

Leadership Pipeline

Manage Self: Operational

Job Purpose

To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.

Job Responsibilities

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Influence the enhancement of business processes and methodologies.
Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
Contribute to smooth flow of work and maintain relationships with internal and external service providers.
Manage and prevent potential operational losses.
Prioritise reported risk events.
Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
Determine completeness of reported risk event.
Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
Provide feedback to stakeholders.
Provide administrative support services to stakeholders.
Action requests for authentication of identity documents.
Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.
Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
Manage the onboarding process of new employees.
Comply with risk standards and policies.
Understand and embrace the Nedbank vision and demonstrate the values.
Improve personal capability and stay abreast of developments in field of expertise.
Support personal growth and enable effectiveness in performance of roles and responsibilities.
Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Matric / Grade 12 / National Senior Certificate.
Relevant NQF 5 or higher is finance related qualifications.

Minimum Experience Level

2-3 years experience in banking and/or operational back-office environment in a financial institution

Type of Exposure

Communicating internally
Working with clients to solve client problems
Building and maintaining effective relationships
Managing customer expectations
Comparing two or more sets of information Working with a group to identify alternative solutions to a problem
Interacting with diverse people
Working in a fast-paced environment
Managing conflict situations
Answering manager questions
Capturing data
Completing various administrative and secretarial duties (e.g., answering phones; making copies; filing)
Interacting with regulatory and industry bodies

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Branch processes and procedures
Client service principles
Filing techniques
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Applied Learning
Collaborating
Decision Making
Driving for results
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Cape Town, ZA)

Job Requisition details

Req: 144320

Role: Client Advisor

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years
Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Risk Manager (Johannesburg, ZA)

Leadership Pipeline

Manage Self: Professional

Job Purpose

To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best practice.

Job Responsibilities

Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements (BASEL, Banks Act) and take corrective action, where necessary.
Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes.
Improve the effectiveness and relevance of internal and external loss operational risk data.
Review outcome of operational risk practices of stakeholders.
Monitor and analyse major operational risk losses and control breakdowns.
Identify regulatory changes and potential future operational risk impacts.
Compile and/or provide input into internal operational risk reports and external disclosures.
Engage with stakeholders to obtain an understanding of their operational risk practices to contract, manage and meet expectations.
Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives.
Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
Facilitate collaboration between stakeholders.
Collaborate and maintain relationships internally.
Build and maintain relationships with relevant regulators and other assurance providers.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Identify opportunities to influence the improvement or enhancement of business processes and methodologies adding value to Nedbank.
Provide input into, and advice on the alignment between regulatory capital and Nedbank Clusters' risk profile and risk appetite by recommending corrective action or mitigating strategies to enable Clusters to reduce regulatory capital.
Provide input, related to Operational Risk deliverables, into the GORM budget in line with finance requirements and business plans.
Contract deliverables, services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters.
Use budget allocation effectively. Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
Share operational risk related knowledge, resources and practices with team to enable upskilling.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Chartered Accountant , Advanced Diplomas/National 1st Degrees

MBA

Minimum Experience Level

5 - 8 years experience in Risk, Governance and Auditing and/or 8 - 10 years experience in banking and/or insurance

Technical / Professional Knowledge

Banking procedures
Business terms and definitions
Communication Strategies
Data analysis
Principles of financial management
Principles of project management
Relevant software and systems knowledge
Technologies
Cluster Specific Operational Knowledge
operational risk

Behavioural Competencies

Building Partnerships
Communication
Decision Making
Stress Tolerance
Technical/Professional Knowledge and Skills
Adaptability

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Small Business Services (Cape Town, ZA)

Manager: Small Business Services

Requisition Number -145408

Closing Date - 22 May 2026

Location- Sea Point- Western Cape

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Cloud Learnership (6910, ZA)

Cloud Learnership Adventure

Job: 1 Year Contract

Closing Date: 22 May 2026

Job Family: Information Technology

Career stream: IT Application Development

Leadership Pipeline: Manage Self: Operational

Job Purpose

To obtain work experience and training that will promote the ability to enter the job market, by enhancing own capabilities throughout the term of the contract.

Ready to kickstart your IT career? Join us for a year-long journey where you’ll learn, grow, and develop your skills while gaining hands-on experience across various business areas.

More about the Learnership

Our Cloud learnership programme offers participants the chance to gain practical experience and develop skills in cloud computing, infrastructure, hybrid cloud environments, DevOps, FinOps, and cloud architecture. These disciplines are essential for preparing individuals for entry-level careers in the rapidly expanding technology sector.

The learnership includes comprehensive training in both technical and soft skills, mentorship to support personal and professional growth, and real-world exposure to help participants develop their capabilities and launch their careers.

Have you ever wondered how your favourite mobile app functions or how it delivers its seamless experience? Join our dynamic team to discover how Nedbank leverages technology and the power of the cloud.

What you’ll do

Grow your career. Take advantage of training and development opportunities.
Self-manage like a pro. Take charge of your tasks and continuously improve.
Grow your personal brand.  Develop your funky style to make a sizzle in the professional world.
Be a team player. Help us hit our goals and make the department shine.
Nail your tasks. Complete assignments on time and with pizzazz.
Quality over quantity. Deliver top-notch work that meets our high standards.
Stay in the know. Keep up with industry changes and company blueprints.
Innovate. Suggest cool ideas to make our ways of working even better.
Get involved. Participate in our culture-building and social responsibility initiatives.
Be resilient. Stay positive, learn from failures, and keep pushing forward.

What you need

Education: Matric + Certification, Diploma or Degree in IT or a related field (like engineering).
Experience: 0 - 1 year of work experience.
Skills: Foundational coding and programming skills, complemented with a growth-mindset that embraces curiosity, problem-solving, continuous learning, creativity, adaptability, and a knack for understanding administrative systems.

Behavioural competencies that will make you successful

Eager learner. Always ready to pick up new skills.
Great communicator. Clear and effective in your interactions.
Continuous improver. Always looking to become better.
Organised. You know how to plan and manage your work

Ignite your tech career with our Cloud Learnership and turn your passion into being a radical difference-maker!

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst Graduate 2027 (Johannesburg, ZA)

Closing Date for Applications: 30 June 2026

Job Purpose

To develop world class Quantitative Analysts through the Nedbank Quants Graduate Programme. To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

Job Responsibilities

Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the Nedbank Quants Training Programme by pro-actively participating in programme committees/structures (E.g. marketing committee, recruitment committee and social committee). This is called ‘programme involvement’. The objective of this participation is to enhance their personal and professional development whilst adding value to the Nedbank Quants Training Programme.
Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees
Assist the business to address queries by extracting and analysing data.
Ensure continuity and knowledge base through documenting and recording processes and models.
Ensure compliance to policy through data analysis and monitoring.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers as well as sharing knowledge and industry trends with the team
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

Essential Qualifications - NQF Level

Undergraduate Degree NQF level 7

Preferred Qualification

Business Related Degree Postgraduate degree, Honours or Masters degree (with majors in pure mathematics, applied mathematics, statistics, engineering, econometrics, financial engineering, quantitative risk management or similar)

Type of Exposure

Conducting root cause analysis
Analysing situations or data that requires an in-depth evaluation of multiple factors
Developing ways to minimize risks
Influencing stakeholders to obtain buy-in for concepts and ideas
Working with a group to identify alternative solutions to a problem
Interacting with diverse people
Building and maintaining effective relationships with internal and external stakeholders
Interacting with various levels of management
Managing multiple project
Working within a team

Minimum Experience Level

No experience required

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Quantitative Skills
Governance, Risk and Controls

Behavioural Competencies

Adaptability
Communication
Collaborating
Customer Focus
Decision Making
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Manager: BCB Portfolio (Johannesburg, ZA)

Job Requisition Details

Job Requisition ID: 145971

Closing Date: 1 June 2026

Location: Johannesburg, Gauteng

Talent Acquisition: Bongiwe Mchunu

Job Family

Project, Process and Product

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

Job Purpose

To manage and orchestrate a defined portion of the BCB enterprise portfolio by ensuring initiatives are strategically aligned, capacity-feasible, governed effectively, and value-driven—while enabling Value Stream Owners and delivery teams to execute. The role focuses on portfolio optimisation, dependency management, financial and benefits oversight, and executive-level reporting.

Job Responsibilities

Portfolio Strategy & Prioritisation

Translate high-level BCB strategic priorities into a clear, prioritised portfolio view, highlighting:
- What is being delivered.
- In what sequence.
- Against what capacity and funding constraints.
Facilitate structured Portfolio trade-off discussions, including:
- Re-prioritisation where capacity is constrained.
- Deferral or stopping of low-value initiatives.
Ensure all initiatives entering the portfolio:
- Have a clear business case and defined outcomes.
- Are aligned to strategic objectives.
- Are realistically sequenced based on dependencies and capacity.
Provide constructive challenge to VSOs and stakeholders where:
- Initiatives are misaligned
- Benefits are unclear
- Delivery expectations are unrealistic.

Enterprise Capacity & Dependency Orchestration

Build and maintain a portfolio-level view of demand vs capacity across:
- Value streams (PDI)
- Group Technology
- Shared services (Risk, Finance, Ops, etc.)
Identify and actively manage cross-stream dependencies, including:
- Conflicting delivery timelines.
- Technology bottlenecks.
- Shared resource constraints.
Facilitate resolution of systemic delivery blockers, not just track them.
Drive early escalation of constraints that:
- Affect multiple value streams.
- Impact delivery timelines or outcomes.
Support VSOs by providing visibility they do not normally have.

Portfolio Governance & Risk Management

Ensure consistent application of PMO governance standards across the portfolio
Facilitate stage-gate forums that:
- Focus on decisions, not status updates
- Surface real risks and trade-offs
Maintain a portfolio-level risk and dependency view, including:
- Aggregated risk themes
- Cross-cutting risks
Drive clear accountability for risk resolution:
- PMO escalates and tracks
Ensure governance outputs result in:
- Decisions taken
- Actions tracked
- Accountability assigned.

Financial & Benefits Oversight

Provide a consolidated view of portfolio financial performance, including:
- Budget vs actuals
- Forecast vs approved
Ensure every initiative has:
- Clear financial baseline
- Defined benefits and success metrics
Track and challenge:
- Whether benefits are being realised
- Whether value assumptions still hold
Work with Finance, VSOs & stakeholders to ensure:
- Spend is justified
- Outcomes are evidenced
Ensure formal benefits closure discipline, not just delivery completion.

Job Responsibilities Continue

Portfolio Reporting & Executive Support

Develop integrated, Exco-ready portfolio views that:
- Highlight what matters (not everything)
- Focus on outcomes, risks, and decisions
Translate fragmented delivery data into:
- Clear insights
- Trade-offs
- Decision points
Provide forward-looking views, not just retrospective status
Ensure reporting:
- Is standardised and consistent
- Minimises duplication and stakeholder fatigue
Support QBR and governance cycles by:
- Preparing structured inputs
- Ensuring follow-through on decisions.

Value Stream Owner/Stakeholder (VSO) Enablement & Partnership

Act as a strategic partner to VSOs, not a reporting layer.
Provide VSOs with:
- Clear prioritisation context
- Dependency visibility
- Support in navigating enterprise constraints.
Reduce friction by:
- Consolidating reporting requirements
- Avoiding duplicate requests
Challenge constructively while maintaining trusted relationships
Ensure clarity of:
- Roles and responsibilities
- PMO vs PDI boundaries.

Continuous Improvement & PMO Maturity

Identify opportunities to:
- Simplify governance
- Improve reporting quality
- Reduce manual effort
Support adoption of:
- PMO tools
- Standard templates
- QBR processes
Continuously improve:
- Data quality
- Decision-making effectiveness.
Actively contribute to building a modern PMO capability.

Essential Qualifications- NQF level

Matric/ Grade 12/ National Senior Certificate
Bachelor’s degree/Diploma in: Business, Finance, Engineering, Project Management or a related field

Relevant certifications (Advantageous):

Project Portfolio Management (PPM), PMP, Agile, or equivalent, SAFE Scaled Agile

Minimum Experience Level

8–10 years’ experience in either:
Portfolio management, Programme governance, Strategy, Strategic delivery, Business Integration, Business/Process Improvement, Product Ownership, Business Analysis, Financial Analysis
Experience operating in:
Complex, multi-stakeholder environments
Agile or value-stream-based operating models

Proven track record of:
Managing enterprise-level portfolios and initiatives
Driving cross-functional alignment and decision-making
Engaging with senior executives and stakeholders

Key Competencies

Strategic Portfolio Planning & Prioritisation
Cross-Value Stream Dependency Management
Financial Governance & Cost Visibility
Benefits Realisation & Value Tracking
Integrated Reporting & Decision Enablement
Stakeholder Influence & Alignment

Technical / Professional Knowledge

Relevant regulatory knowledge
Industry trends
Relevant software and systems knowledge
Research methodology
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls

Behavioural Competencies

Decision Making
Influencing
Planning and Organizing
Work Standards
Applied Learning
Customer Orientation
Earning Trust

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Manager (Johannesburg, ZA)

Job Requisition Details

Job Requisition ID: 145972

Closing Date: 1 June 2026

Location: Johannesburg, Gauteng

Talent Acquisition: Bongiwe Mchunu

Job Family

Project, Process and Product

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

Why Join Our Team?

Join the BCB PMO at the centre of enterprise decision-making—where strategy, investment, delivery and value converge.

We operate as a modern, enablement‑led function, partnering with Value Stream Owners, Product Design & Innovation, and Group Technology to ensure the right initiatives are prioritised, dependencies are proactively resolved, risks are surfaced early, and value is realised.

In this role, you will:

Operate at true enterprise and portfolio level, shaping strategic outcomes beyond individual programmes
Partner with senior leaders and executives, influencing prioritisation, trade-offs and investment decisions
Orchestrate delivery across value streams, removing enterprise-level blockers and enabling flow
Work within a small, senior, high-impact PMO team, where judgement, influence and credibility matter
Help shape a pragmatic, trusted PMO, focused on outcomes, value and execution—not bureaucracy

If you thrive in complexity, are comfortable influencing without authority—this is an opportunity to make a meaningful, enterprise-wide impact.

Job Purpose

To lead the end-to-end delivery of BCB strategic and business initiatives, ensuring projects are delivered within approved scope, budget, and timelines, while embedding strong PMO governance, financial discipline, and data integrity.

The role is accountable for:

Driving execution discipline across the project lifecycle
Ensuring QBR-ready reporting, risk management, and decision enablement
Managing stakeholder engagement, change impact, and benefits realisation
Embedding PMO standards, tools, and governance practices across initiatives

The Project Manager acts as a critical enabler of delivery performance, ensuring that projects are not only tracked, but actively managed to successful outcomes aligned to BCB strategy.

Job Responsibilities

End-to-End Project Delivery

Lead projects from initiation through to implementation and benefit realisation
Deliver projects within approved scope, budget, and timelines
Ensure clear delivery plans, milestones, dependencies, and ownership structures
Proactively manage delivery performance and course correction

PMO Governance & Execution Discipline

Apply PMO governance frameworks (plans, RAID logs, stage gates, reporting) consistently
Ensure all project artefacts are complete, accurate, and audit-ready
Enforce no delivery outside agreed governance frameworks without approval
Maintain full visibility across project health (RAG, risks, dependencies)

Financial Management & Governance

Manage project budgets aligned to approved business cases
Track financial performance, variances, and forecasts monthly
Identify and escalate financial risks and deviations early
Ensure benefits tracking aligned to defined value outcomes

QBR Readiness & Executive Reporting

Ensure all project inputs are accurate, complete, and submitted on time for QBR cycles
Translate project status into clear, decision-ready insights
Highlight risks, dependencies, and escalation points with impact articulation
Track actions, decisions, and conditions through to closure

Stakeholder Management & Engagement

Identify and manage key stakeholders across business, Group, and delivery teams
Build trusted relationships through structured engagement and reporting
Facilitate alignment across business owners, sponsors, and delivery teams
Provide transparency on delivery status, risks, and performance

Risk, Issue & Dependency Management

Identify risks early and implement proactive mitigation strategies
Ensure all risks, issues, and dependencies are tracked, managed, and escalated

Change Management & Business Readiness

Assess and manage business change impact across processes, systems, and roles
Ensure stakeholder readiness and adoption of new capabilities
Support post-implementation reviews, retrospectives, and lessons learnt

PMO Tool Adoption & Data Integrity

Use PMO tools as the single source of truth for all project data
Ensure project data is accurate, complete, and updated in line with reporting cycles

Contribution to PMO & Team Capability

Support the development of PMO governance capability and best practices
Share knowledge and drive continuous improvement in project delivery

Essential Qualifications (NQF Level)

Matric / Grade 12 / National Senior Certificate
Relevant Diploma/ Degree in Business / Finance / Engineering / Project Management or related field

Preferred Qualification

NQF level 7 qualification or Honours degree in Project Management or Business management

Essential Certifications (Advantageous)

Project Management certification (PMBOK, Scaled SAFe Agile)

Preferred Certifications

Agile / Scrum certification
PMO or Programme Management certification

Minimum Experience Level

5–7 years’ experience in a project environment
Experience in:

Business / transformation programmes
Portfolio / PMO environments
Financial services or banking (preferred)

Technical / Professional Knowledge

Project and programme management methodologies
Financial management and budgeting
Governance, risk, and controls
Portfolio management and PMO practices
Data quality and reporting standards
Stakeholder engagement and communication strategies
Change management principles

Behavioural Competencies

Influencing
Customer Orientation
Earning Trust
Continuous Learning
Monitoring Information
Leveraging Feedback
Planning and Organising
Decision-making under pressure
Accountability & ownership
Delivery focus & execution discipline

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Financial Manager: BCB (Johannesburg, ZA)

Job Requisitions Details

Job Requisition ID: 145985

Closing Date: 25 May 2026

Location: Johannesburg, Gauteng

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking: Finance

Career Stream

Accounting

Leadership Pipeline

Manage Others

FAIS Affected

Job Purpose

To direct; add value and enable business decisions through effective consolidated financial analysis; reporting and controls across a range of business functions or companies; in line with Nedbank business strategy.

Why Join Our Team

Join a high-impact finance team where your insights directly shape strategic decision-making across a dynamic business environment. As a Senior Financial Manager, you will:

Play a pivotal role in driving business performance through financial insights and analysis
Partner with key stakeholders to influence strategic outcomes
Lead and develop a team, contributing to talent growth and a culture of excellence
Work within a forward-thinking organisation committed to innovation, governance, and sustainable value creation
Be part of a collaborative environment that encourages continuous improvement and professional development

Job Responsibilities

Provide meaningful recommendations, explanations and highlights of concerns or anomalies by analysing and interrogating financial information.
Ensure accurate and timeous budgets are submitted and reviewed by ensuring that they align with key economic indicators and group strategic initiatives.
Ensure accurate financial results by reviewing reconciliations and following up on unreconciled items.
Compile Financial statements by complying with IFRS and relevant regulatory frameworks.
Comply with relevant legislation by reviewing and submitting statutory returns timeously.
Consolidate financial reports and make value added recommendations by using information from various sources.
Understand and meet stakeholders requirements through ongoing engagement.
Assist in the achievement of group collaboration initiatives by identifying opportunities to create beneficial partnerships and synergies.
Ensure relevant, best practice analysis and reporting by providing ongoing guidance and coaching to the team.
Meet deadlines and targets through prioritising effectively, planning and communicating.
Maintain high standards of analysis and reporting within defined timeframes by planning, organising and monitoring workflow.
Contribute to intellectual capital development by providing continuous motivation, mentoring, coaching and on the job skills training.
Achieve business objectives within a specific timeframes by scheduling and coordinating activities and identifying appropriate resources to perform these activities.
Manage defined risks in the finance function and risk categories at targeted levels by adhering to internal and external guidelines/policies/ procedures/business rules/ compliance and governance requirements.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Our Ideal Candidate

Chartered Accountant (CA(SA)) or equivalent professional qualification
Minimum 5 years’ financial management experience, ideally within financial services
Proven experience managing and developing teams (minimum 2 years in leadership)
Strong expertise in IFRS, financial reporting, budgeting, and compliance
Advanced analytical skills with the ability to translate financial data into strategic insights
Strong stakeholder management, communication, and decision-making capability

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

A relevant postgraduate qualification in Finance, Accounting, or a related discipline (NQF Level 8) is required.
A Chartered Accountant (CA(SA)) designation or equivalent professional accreditation is strongly preferred.

Minimum Experience Level

Minimum 5 years’ experience in financial management, ideally within the financial services sector, with strong exposure to financial reporting, budgeting, and regulatory compliance.
At least 2 years’ leadership experience, with a proven track record of managing teams, driving performance, and delivering results in a complex business environment.

Technical / Professional Knowledge

Banking procedures
Business Acumen
Cluster specific operations
Data analysis
Governance, Risk and Controls
Industry trends
Relevant regulatory knowledge
Relevant software and systems knowledge
Remuneration policies and principles
Research methodology

Behavioural Competencies

Building Partnerships
Earning Trust
Communication
Decision Making
Planning and Organizing
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Master Specialist (Johannesburg, ZA)

Job Purpose

We are seeking a Master Specialist at a senior-level, responsible for helping build the AI enabled bank of the future. The role requires deep subject matter expertise and deep technical knowledge in the areas of Software Engineering, Cloud-Native Infrastructure (Kubernetes, AWS, Azure, GCP, etc), Data Engineering, Data Science, Artificial Intelligence and Machine Learning, DeFI and Web3, Security Encryption and Tokenisation, Algorithms, Distributed Systems or Technical Architecture and serves as the pinnacle of technology for NedBank.

Job Responsibilities

Technical Leadership and Strategy

Technical expert, providing guidance and making critical technical decisions that shape the bank’s technology outcomes.
Lead the design and implementation of complex systems and architectures across libraries, frameworks, platforms and environments in collaboration with senior leaders, engineers and architects.
Advise and mentor the design, architecture, and development of high-impact, scalable, and secure IT solutions, ensuring alignment with best practice.
Serve as a subject matter expert in the IT domain of expertise (e.g., cloud, data, cybersecurity, software engineering, infrastructure, DevOps, DeFi, Mobile).
Advise and pilot emerging technologies aligned to business strategy and regulatory requirements to enhance the bank’s technical outcomes.
Advise and mentor enterprise architecture in collaboration existing technology experts within the bank.
Facilitate the transition towards a composable and reusable system and software ecosystem, which enables the bank to deliver solutions and software rapidly to market.
Participate in cross-functional governance forums and provide technical input into procurement and vendor evaluations.
Unlock the ability to sustainably build world class software with existing banking teams, allowing bank owned ecosystem software to financially outperform vendor equivalents.

Mentorship and Team Development

An established role model, mentor, and technical thought leader, that actively fosters a culture of agility, innovation, and continuous improvement, driving collaborative, adaptive, and high-performing teams.
Provide deep technical guidance and mentorship to senior leaders in the technology division (e.g. engineers, architects, infrastructure- and project teams).
Mentor and coach members of the team and collaborate with cross-functional teams to deliver high-quality products and services, cultivating a culture of technical excellence and continuous development.
Contribute to building a pipeline of junior talent through from university graduates to seasoned professionals to ensure the bank has a sustainable technology talent pipeline.

Job Responsibilities Continue

Technical Excellence and Best Practices

Proven track record of technical deliveries who understands the big picture, while being able to deep dive into technical details.
Prototype and experiment with new technologies, demonstrating their feasibility and value through proof of-concept implementations.
Highly experienced and influential senior technologist with deep technical knowledge and an understanding of best practices within the domain of expertise.
Develop and review technical documentation, libraries, frameworks, and patterns to promote reusability and efficiency.
Ensure the quality and performance of IT systems through rigorous testing, code reviews, and performance tuning.
Demonstrating the ability to troubleshoot and resolve complex technical issues efficiently. This includes analytical thinking and a systematic approach to problem-solving.

Communication and Advocacy

Participate in cross-functional governance forums and provide technical input into procurement and vendor evaluations.
Represent the company at industry conferences, workshops, and technical forums.
An effective communicator and cross-functional collaborator and can explain even complex technical concepts to different audiences and spark commitment and engagement.
Technology ambassador actively promoting technology achievements and best practices, sharing knowledge and influencing, internally and externally.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Relevant certifications in specialist areas (e.g., AWS/GCP/Azure Architect, CISSP, TOGAF, Kubernetes, PMP, SAFe, JCP, MCP, etc).

Essential Certifications

Role Relevant Tertiary Qualification
Formal certification from relevant professional bodies where applicable

Minimum Experience Level

10+/15+ years of progressive experience in IT (e.g. Software engineering, system architecture, and technology strategy), with at least 3-5 years in a senior or lead specialist role.
Hands on experience in a technical leadership role or senior individual contributor.
In-depth understanding of modern development practices including Agile, DevOps, CI/CD, and SRE principles.
Experience or exposure to using AI within the SDLC while maintaining high quality standards and maintainable outcomes.
Experience in high-availability, high-security, and regulated environments, preferably financial services, telecommunications or technology.

Knowledge and Experience

Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-native software.
Experience with legacy computing platforms (e.g. IBM Mainframe, Z/OS, J2EE, etc) and the engineering patterns that sit within them (nice to have).
Knowledge where relevant of more than one programming language, idea languages include (C/C++, Java, C#, F#, Rust, Haskell, Go, Python, Typescript, Javascript, Scala, Kotlin).
Experience in data analytics, AI, GenAI, machine learning, automation, databases, and fintech solutions.
Recognised as a thought leader, through patents, publications, or participation at major conferences.
Has a track record in delivering great business / platform products.

Behavioural Competencies

Strategic thinker with the ability to execute tactically.
Self-driven, innovative, and highly accountable.
Comfortable with ambiguity and complexity.
Strong customer and stakeholder focus.
High integrity and ethical standards.
Excellent problem-solving skills and the ability to think strategically.
A passion for technology and a commitment to continuous learning.
Strong communication and interpersonal skills, with the ability to influence and inspire others.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer II (Johannesburg, ZA)

Job Purpose

Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Research, develop and implement test engineering solutions
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Participate in development of test approach, definition of Ready and Done, and defect management processes
Plan work deliverables by analysing and determining the test automation requirements
Participate in the backlog grooming.
Participate in the sprint planning, test estimation and acceptance criteria per story.
Ensure test environment is available and functional for test execution.
Obtain sign-off from relevant stakeholders by conducting reviews of the design sessions with relevant stakeholders
Improve total architecture design and performance by working closely with senior Technical consultants, developers, database administrators, server administrators, network administrators and security specialists.

Job Responsibilities Continue

Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
Develop and configure automated solution according to specifications/requirements of the squad
Create and maintain automated testing pipelines.
ntegration into and test automation execution on DevOps pipelines.
Develop the automation code using the automation test kit for execution of functional and non-functional tests
Complete required unit testing through participation in requirements testing and integration testing (on automated solution)
Implement the test automation solutions with the objective that it has adequate coverage within the sprint.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Identify obstacles and check results for any anomalies and issues by analysing and reporting results of executed tests
nsure resources are used effectively through maintenance and enhancement of existing solutions
Participate in code reviews to ensure alignment to coding standards and best practices
Keep stakeholders informed on test execution and test reports by conducting stakeholder communication sessions
Deliver/ Complete work according to plan by executing and validating automated testing solution
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Ensure alignment of industry best practices within automation technologies and in alignment to the organisation's current and future technological architecture
Mentor other Software Quality Engineers within the team to improve their technical capabilities.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Total number of years of experience:7 - 10 years
Management experience as part of the above years:No experience required
Type of experience:Test analysis & design experience. Test automation experience. Development experience. Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Experience in NFT. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer II (Johannesburg, ZA)

Job Purpose

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Research, develop and implement test engineering solutions
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Participate in development of test approach, definition of Ready and Done, and defect management processes
Plan work deliverables by analysing and determining the test automation requirements
Participate in the backlog grooming.
Participate in the sprint planning, test estimation and acceptance criteria per story.
Ensure test environment is available and functional for test execution.
Obtain sign-off from relevant stakeholders by conducting reviews of the design sessions with relevant stakeholders
Improve total architecture design and performance by working closely with senior Technical consultants, developers, database administrators, server administrators, network administrators and security specialists.

Job Responsibilities Continue

Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
Develop and configure automated solution according to specifications/requirements of the squad
Create and maintain automated testing pipelines.
ntegration into and test automation execution on DevOps pipelines.
Develop the automation code using the automation test kit for execution of functional and non-functional tests
Complete required unit testing through participation in requirements testing and integration testing (on automated solution)
Implement the test automation solutions with the objective that it has adequate coverage within the sprint.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Identify obstacles and check results for any anomalies and issues by analysing and reporting results of executed tests
nsure resources are used effectively through maintenance and enhancement of existing solutions
Participate in code reviews to ensure alignment to coding standards and best practices
Keep stakeholders informed on test execution and test reports by conducting stakeholder communication sessions
Deliver/ Complete work according to plan by executing and validating automated testing solution
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Ensure alignment of industry best practices within automation technologies and in alignment to the organisation's current and future technological architecture
Mentor other Software Quality Engineers within the team to improve their technical capabilities.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566