Jobs at Nedbank

Principal: Property Finance (Cape Town, ZA)

Job Purpose

To drive sustainable revenue growth through the origination, structuring, and execution of complex and profitable property finance transactions. The role focuses on servicing and expanding a high-value client base in the Western Cape, delivering market-leading financing solutions while maintaining strong risk discipline and stakeholder alignment.

Location

This role is based in Cape Town, Waterfront V&A.

Job Responsibilities

Deal Origination & Execution

Originate high-quality property finance opportunities through proactive market scanning, networking, and strategic client engagement.
Structure, analyse, and execute complex debt transactions, including pricing, negotiation, and deal closure.
Manage the end-to-end deal lifecycle, including credit approvals, legal processes, and conditions precedent.

Client & Stakeholder Management

Build and maintain strategic relationships with key clients, investors, and intermediaries within the Western Cape property market.
Collaborate effectively with internal stakeholders (Credit, Legal, Risk, and Transaction teams) to deliver integrated client solutions.
Represent Nedbank in the market through networking, industry forums, and thought leadership initiatives.

Risk & Governance

Conduct rigorous credit analysis, financial modelling, and risk assessments aligned to Nedbank frameworks.
Ensure compliance with all regulatory requirements (FICA, internal governance, environmental standards).
Monitor portfolio performance through ongoing client engagement, annual reviews, and risk evaluations.

Strategic Contribution

Identify market trends and opportunities to enhance Nedbank’s competitive positioning in the property finance sector.
Contribute to business strategy execution and process improvement initiatives within the Property Finance unit.
Support transformation, sustainability, and corporate responsibility initiatives (e.g., green finance strategy).

Leadership & Capability Building

Contribute to team performance through mentorship, knowledge sharing, and on-the-job coaching.
Drive a high-performance culture aligned to Nedbank values and behavioural standards.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

CA(SA), CFA, or Master’s degree in a related field

Minimum Experience Level

Minimum of 8-10 years commercial property finance, investment banking, or structured lending
Proven track record in originating and executing complex property finance transactions.
Strong understanding of commercial property markets, with exposure to the Western Cape highly advantageous

Technical / Professional Knowledge

Banking procedures
Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Customer Focus
Work Standards
Building partnerships
Advancing Sales Discussions
High-Impact Communication
Managing Work
Sales Disposition
Sales Negotiation

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth/Investment Manager (Cape Town, ZA)

Job Classification

Talent Pool: Wealth Manager - These are hybrid roles with 3 days in office

Business Unit - Nedbank Private and Wealth: High Net Worth

Location(s) - Cape Town, Kwa-Zulu Natal, George, Mossel Bay, Plettenberg Bay/Knysna

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
Collaborate successfully across all relevant areas to achieve shared goals
Ensure compliance with relevant statutory, legislative, policy, and governance requirements
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
Developing networks and build alliances to grow and strengthen internal support bases
Provide support and coaching the wealth managers, paraplanners and other staff as required
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
RE5 certification is essential
DOFA essential

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Agric: NCB (Paarl, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 146282

Talent Acquisition Specialist: Lerato Sithole

Location: Paarl- Western Cape

Closing Date: 17 June 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join Our Team?

Join a high-performing Commercial Banking team where you will partner with leading agricultural and commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in commercial or agricultural banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.
Exposure working with clients in the Agriculture space.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Tender Hub Manager (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 145358 - Michelle Thabethe

Location: Sandton, Johannesburg

Cluster: Group Finance - GBS PROCUREMENT FUNCTION MANAGEMENT

Job Family

Administration, Operations and Facilities

Career Stream

Operations

Leadership Pipeline

Manage Others

Job Purpose

To manage and execute sourcing event and supplier performance management in the Ariba sourcing module. This can include a request for information, request for proposal, request for quotation or a reverse auction.

Manage a team of consultants responsible for executing and managing tenders and SPM’s. The role is further responsible to build and maintain strong relationships with our commodity specialist, suppliers and internal stakeholders through superior and hassle-free service delivery.

Job Responsibilities

Manage the construction of sourcing events and SPM’s in ARIBA so that supplier and internal stakeholder can successfully view and participate in the event.
Assist the supplier and internal stakeholder with Ariba systems training.
Invite non- preferred suppliers to self-register on the Ariba portal.
The incumbent needs to familiarize themselves with the procurement policy, supplier code of conduct, tender guidelines and principles as well as the competition commission act.
Engage with suppliers to conclude extended due diligence of short-listed suppliers.
Engage with suppliers and internal value team members to ensure all communications are executed via the message board.
Co-ordinate the day-to-day activities within the sourcing event which includes creating shared folders, inviting suppliers to present on the day, scheduling parking and catering services.
Manage team of tender consultants to ensure the completion pre-requisites, supplier invitations, building and inviting participants to the tender within expected timeframe.
Responsible for the distribution of new request and the management of existing to the team.
Work closely with the commodity specialist around escalations from business units and suppliers
Consistently ensure work is completed to plan, progress reviewed, and corrective action taken by ensuring SLA are adhered to.
Identify and resolve work obstacles and problems effectively and have contingency options to deliver required output.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Provide after-sales service to employees utilising the tender-hub services by responding to their queries and requests in an efficient and timely manner.
Make suggestions to improve customer satisfaction by identifying trends in queries and complaints and reporting these to the relevant stakeholders.
Manage business risk by adhering to security and compliance requirements and bank's policies and procedures and ensuring that relevant documents are in place at the time the tender or SPM is initiated.
Manage operational risk by following appropriate process.
Manage client expectations by clearly explaining process and timelines.
Build a trusting relationship with clients by responding to queries and requests promptly.
Maintain strong client relationships by proactively initiating interactions regularly.
Nurture collaborative relationship with internal partners and facilitating end-to-end process improvements.
Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.
Minutes taking for all activities that is involved in the sourcing event.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Qualifications in Procurement/Business Administration

Type of Exposure

Managing conflict
Analyzing data
Communicating internally and externally
Capturing data
Managing customer expectations
3+ years management experience, focusing on creating and executing tenders & SPM’s.
2+ years staff and team management experience

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Industry trends
Business terms and definitions
Communication Strategies
Relevant software and systems knowledge
Decision-making process
Banking knowledge
Governance, Risk and Compliance

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Collaborating
Decision Making
Work Standards
Leadership Disposition
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Automation Design Practioner (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144363
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

IT Application Development

Leadership Pipeline

Position

Automation Design Practioner |

Why join our team!

Step into the future of automation with Nedbank as an Automation Design Practitioner in the PPB Cluster—a dynamic role designed for emerging talent ready to make a real impact. If you’re passionate about solving problems, eager to learn, and have hands-on experience with Blue Prism development, this is your opportunity to grow in a supportive, innovation-driven environment. You’ll work closely with senior practitioners to design and build low to medium complexity automated solutions, using design thinking, business analysis, and agile principles. From gathering requirements to testing and refining processes, you’ll be involved in every step of the automation journey. This role is perfect for someone who’s curious, collaborative, and committed to delivering high-quality, sustainable solutions that drive business efficiency. With continuous coaching, exposure to cutting-edge tools, and a culture that values growth, you’ll be empowered to take your career to the next level.

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
Under supervision, head up requirements sign off session with your business stakeholders.
Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Ensure continues document review sessions are conducted with a senior to keep you on the right track.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
Seek continuous development guidance from seniors to ensure you are on the right track.
Under supervision, debug and fix running processes in your portfolio.
Provide quality business support for processes your team is accountable for.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

NQF Level 6 Qualification in Computer Science or Information Technology

Certifications

Essential (Non negotiable):

Blue Prism Associate Developer Certificate

Preferred:

Blue Prism Developer Certificate
Blue Prism Solution Designer Certificate

Minimum Experience Level

Ability to develop processes at a low to medium complexity under supervision
12-24 months Blue Prism development
Business Analysis techniques and practices experience
Tester experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(141583)

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Multi - Discipline Specialist - JAVA (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

It Technical/Specialists

Leadership Pipeline

Manage Self: Expert

Job Purpose

To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen. This role needs two strong candiates to join us.

Job Responsibilities

Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies
30% of the responsibilities involve team leadership, while the remaining 70% necessitate a hands-on contribution
Develop solutions using knowledge of the technologies
Ensure ongoing availability within the SLA requirements
Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
Identify further opportunities for use of the technologies
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
Stay abreast of developments in field of expertise, ensuring personal and professional growth
Understand and embrace the Nedbank vision and values, leading by example
Seek opportunities to improve business processes, models and systems
Participate in Research and Development related to specific
Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements
Provide problem solving in high impact incidents
Present to stakeholders on any impact or change to multiple technologies
Engage with vendors related to multiple technologies
Meet bank's needs by presenting on the exploitation of the technologies
Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided
Expand IP beyond own technology speciality
Break down components of end to end design and defined logical units of work
Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design
Ensure test strategy covers full end to end design
Provide integration solutions and validate the technical component design
Review and approve component designs
Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems
Provide the application flow
Document and maintain the end to end design
Build end to end design and release to stakeholders
Ensure alignment to IT strategy to architecture roadmaps
Upskill all stakeholders. Lead end to end design on project
Ensure awareness of Group Technology initiatives and standards
Support the achievement of the business strategy, objectives and values
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team
Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Essential Certifications

Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Minimum Experience Level

10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business writing
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Cluster Specific Operational Knowledge
Mentoring
Information Technology concepts
System Development Life cycle(SDLC)
Role relevant related technologies
Service orientated Architecture (SOA)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Usability and GUI techniques
Multiple operating system
Systems Analysis and design

Behavioural Competencies

Earning Trust
Communication
Collaborating
Decision Making
Initiating Action
Innovation
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Cre Risk Monitoring and Reportingdit 1 (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143295
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Business and Commercial Banking

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Professional

Position

Manager: Credit Risk Review & Monitoring

Why join our team!

This role offers a unique opportunity within a newly created cluster and evolving structure, providing a blank canvas for innovation and impact. The successful candidate will gain exposure across the full credit lifecycle—origination, collections, and recoveries—while collaborating cross-functionally to shape standards and frameworks for new ventures and acquisitions such as Eqstra and Ikhokha. High visibility with executive-level stakeholders and governance committees ensures strategic influence and career growth. Success will be measured by the ability to deliver actionable insights, strengthen risk oversight, and embed robust processes that enhance portfolio quality. Operating in a dynamic matrix environment, the role demands strong stakeholder management skills, advanced quantitative and analytical capabilities, and experience in reporting and strategic KPI development. Exposure to stress testing and scenario analysis, combined with adaptability for integration projects and out-of-the-box thinking, will be key to thriving in this position. Work-life balance and flexibility further complement this high-impact role.

Job Purpose

This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation. The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
Propose innovative ideas to enhance business processes and improve customer experience.
Deliver quality reports, monitoring results, and recommendations to stakeholders.
Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
Perform robust post-approval/disbursement checks using statistical and sampling methods.
Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
Develop models for proactive monitoring of business credit health.
Provide analytical support to the team on credit-related queries within acceptable timeframes.
Foster collaborative relationships through regular engagement with managers and team members.
Provide input into systems, processes, and policies for business effectiveness.
Lead by example in embracing Nedbank Vision and Values.
Contribute to transformation goals and culture-building initiatives.
Create a client service culture through interventions.
Encourage team innovation and knowledge sharing.
Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
Strong capability to interrogate data and extract actionable insights, not just run reports.
Comfort with executive-level presentations and stakeholder management upwards.
Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Qualification Detail

Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.

Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
Proven experience in reporting roles for at least 5 years.
Understanding of banking regulations (NCR, SARB, BASA).
Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
Experience in strategic planning, business reporting, and translating insights into actionable decisions
Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
Ability to identify, manage, and mitigate business risks effectively
Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

Business administration and management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit Risk Portfolio Management (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Portfolio Management

Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Key Deliverables

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance {motor vehicles/yellow} goods.

Job Responsibilities

Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Analyse/Assess individual and juristic financial statements.
Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
Adapt to changes in Legislation by enforcing the compliance to the changes.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience Analysing and Assessing individual and juristic financials.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Art and Heritage Manager (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 139980 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - Real Estate COE

Job Family

Administration, Operations and Facilities

Career Stream

Property Development and Construction

Leadership Pipeline

Manager Others (MO)

Job Purpose

To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists

Job Responsibilities

Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists

Minimum Experience Level

3 - 6 years relevant experience
1 - 2 years management experience as part of the above years
Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.

Technical / Professional Knowledge

Dutch Language Proficiency
Preventative and Stabilization Mesological Care
Archival Practice
Museological Practice
Budgeting and Financing
Project Management
Strategic Planning and Management

Behavioural Competencies

Quality Orientation
Managing Work
Initiating Action
Building Networks
Influencing
Courage

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Please contact the Nedbank Recruiting Team at +27 860 555 566

POS Technician (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146201

Location: Honeydew, Roodepoort

Closing Date: 14 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

BCB Payments Acceptance Technology

Department

Product Design and Innovation

Leadership Pipeline

Manage Self: Operational

FAIS Affected

Job Purpose

To support the effective delivery of POS device operations by managing the full device lifecycle, including receipt, assessment, repair, configuration, and dispatch. The role ensures optimal device performance and readiness through accurate fault diagnosis, application and firmware installation, and adherence to quality, security, and turnaround standards. It also contributes to efficient stock control, inventory accuracy, and seamless deployment, enabling a reliable and responsive client experience.

Why Join Our Team

Join a dynamic and innovative payments technology environment where you will play a key role in enabling seamless client transactions. This role offers hands-on exposure to emerging payment technologies, opportunities for technical growth, and the chance to contribute to a high-performing team focused on quality, efficiency, and continuous improvement.

Job Responsibilities

Conduct Level 1 and level 2 problem management when analysing issues. Optimise performance tuning PC's by the use of standard operating procedures and processes.Assist end users with multimedia support as well as execute per standard operating procedures.
Provide support for installed system and application software per standard operating procedures (SOP).
Execute Disaster Recovery Plan (DRP); by adhering to relevant standards; policies and procedures.
Maintain a lean office environment i.e. computer room ;office; storeroom; cabling; etc at both workstations and in network rooms by complying to Health and Safety Standards.Execute any task (eg: data encryption) per standard operating procedures (SOP).
Provide advice regarding non adherence to policies; processes and procedure (level 1 level 2) through regular end user engagement.
Conduct operating system support by applying standards and processes.
Conduct 1st line support through the provisioning of site dependant tasks as negotiated.
Ensure accurate reporting through capturing of activities in support of MIS (productivity + vendor MIS; daily; weekly; monthly). Install and configure new and redeployed hardware as well as software per standard operating procedures (SOP).Ensure Nedbank IT standards are met when connecting devices to network and / or workstation.Action additional software requirements through client engagement.
Conduct the moving of relevant information technology equipment.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: Staff surveys etc).
Achieve business strategy (eg: training/awareness on digital forensic examination to external parties on pro bono basis) by participating and supporting corporate social responsibility initiatives.
Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
Add value to Nedbank by supporting the implementation of new processes; policies and systems.
Deliver all targets by ensuring all assigned work task are completed according to agreed time lines and due dates.
Ensure clients purchase the correct assets by providingguidance to client in term of best options available.
Ensure work standards and quality by conducting all assigned tasks according to requirements; due dates and assigned targets. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and values by demonstrating the values through interaction with team and stakeholders.
Contribute to the achievement of team goals by ensuring that own contribution and participation.
Create and manage own career through guidance and support of management; department and colleagues.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring that all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure knowledge management; continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.
Understand and consistently meet client needs by assisting clients through first line support.
Ensure client requests are completed within agreed timelines by providing feedback and updating team leader and senior staff on all request completed.

Technical Skills Required

Software & Device Configuration
Network & Connectivity Basics
Screening & Fault Diagnosis
Receiving & Dispatching Skills
Stock Management / Stocktakes
Data Handling & Security Awareness
Troubleshooting & Problem-Solving
Basic IT Skills

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Qualification

Matric / Grade 12 / National Senior Certificate
National Diploma or Degree in Information Technology, Electronics, Computer Hardware, or a related technical field
Relevant National Certificate or Diploma in IT, Electronics, or a related discipline
Formal training in computer hardware, electronics, or device repair

Preferred Certifications

Microsoft Certification (e.g., MCDST or equivalent), completed or in progress (essential)
Additional relevant technical certifications (advantageous)

Minimum Experience Level

Minimum of 2–3 years’ experience in an IT, technical support, or electronic repair environment
Practical experience working with POS devices, IT hardware, or related electronic equipment
Exposure to fault diagnosis, troubleshooting, and basic repair processes
Working knowledge of basic networking principles, including Wi-Fi, SIM, and Ethernet connectivity
Experience using asset management or inventory systems to track devices and stock
Understanding of stock control, warehouse processes, and inventory practices (advantageous)
Proficient in Microsoft Office, particularly Excel, for reporting and tracking

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Microsoft Office
Business writing skills
Relevant regulatory, compliance and risk legislation
Multiple operating system
Basic computer concepts
Microsoft Office Products
Computer Hardware & Software
Windows operating system

Behavioural Competencies

Applied Learning
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Group Specialist: Stakeholder Relations and Public Affairs (Johannesburg, ZA)

Job Classification

146198

Job Post End Date: 15 June 2026

Job Family

Marketing, Communication and Research

Career Stream

Public Affairs

Leadership Pipeline

Manage Self: Expert (MSE)

Job Purpose

To support and advance the strategic objectives and reputation of Nedbank through proactive public affairs, stakeholder engagement, policy analysis and thought leadership initiatives that strengthen relationships with internal and external stakeholders including government, business, civil society, and other key stakeholders.
The role contributes to strengthening stakeholder trust and confidence, securing actionable insights, enabling business priorities through strategic engagement and protecting the organisation’s reputation in a complex and evolving socioeconomic environment. It also plays an important role in positioning Nedbank as a leading voice on issues affecting banks and the broader African business environment.

The incumbent will proactively manage strategic and high-value relationships within and outside Nedbank to position the organisation as a trusted corporate citizen as well as a preferred partner and thought leader. Furthermore, they will help to identify emerging policy, political and reputational risks and support constructive dialogue that aligns commercial priorities and organisational purpose with societal impact.

Job Responsibilities

Build stakeholder trust and advocacy:

Implement an integrated public affairs and stakeholder engagement strategy aligned to Nedbank’s purpose and strategic priorities.
Position Nedbank as a credible partner of choice among government and civil society stakeholders.
Build and maintain productive relationships with strategic stakeholders internally and externally, including government officials, members of parliament and civil society members to strengthen resilience and business continuity.
Influence senior internal and external stakeholders with credibility and diplomacy
Identify, map and stakeholders to understand their needs, concerns and identify purpose-driven opportunities to collaborate and build alliances.
Deliver impactful and strategic engagements to advance Nedbank's organisational ambitions.
Provide strategic counsel to senior leaders in relation to stakeholder engagement.

Enable business:

Partner with business units to identify public affairs opportunities and risks that may advance or hinder strategic objectives.
Identify key and strategic opportunities for collaboration between Nedbank and external stakeholders to contribute to commercial success and societal impact.
Manage and co-ordinate special events such as conferences/seminars; dialogues and thought leadership seminars.
Participate in key forums to support executive positioning and achieve Nedbank’s strategic intent.

Position Nedbank as a credible thought leader:

Drive executive stakeholder platforms, dialogues, roundtables and thought leadership engagements that elevate Nedbank’s influence, credibility, and industry positioning.
Ensure alignment between corporate messaging, stakeholder expectations, and organisational values.

Strengthen reputation and mitigate risks:

Monitor the political, regulatory, economic and societal environments to identify emerging reputational and stakeholder risks
Monitor public perceptions of Nedbank by proactively identifying, analysing, and addressing potential issues that could harm the bank's reputation or business interests.
Regularly collect insights and perspectives of stakeholders to enable the Group to consider their inputs and concerns in decision-making.
Promote stakeholder communications by developing messaging and communicating organisational positions to key stakeholders.
Predict; inform and analyse policy developments to reduce reputational and stakeholder risk exposure

Shape public policy development and improve understanding of government decisions:

Lead advocacy initiatives that support responsible public policy outcomes and strengthen Nedbank’s societal contribution
Analyse and interpret public policy and political developments to support decision making within the Bank.
Manage issues/crises relating to public policy

Monitor, evaluate, measure and report

Uphold robust stakeholder governance in engaging with stakeholders
Monitor outcomes and impact of stakeholder engagement to assess relationship building efforts
Report impact of stakeholder engagement in appropriate platforms to build understanding of stakeholder concerns, needs and expectations

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Qualifications, Experience and Attributes

Post-graduate qualification – ideally a master’s degree – in Political Studies, Public Policy, International Relations, Economics or Business Administration,
Demonstrable experience in public affairs, government relations, strategic communications, policy and/or stakeholder engagement
A strategic connector between the bank, society, policymakers and other key stakeholders
Financial services or highly regulated industry experience highly advantageous

Technical / Professional Knowledge

Communication Strategies
Governance, Risk & Controls
Industry trends
Principles of Financial Management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Decision-making process
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Facilitating Change
Driving for Results
Building Partnerships
Planning and Organizing
Quality Orientation
Leadership Steadiness

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Risk Officer - ERM (Nedbank Insurance) (Johannesburg, ZA)

Job Classification

Job Requisition: 143388
TA Specialist: Refilwe Falatsi
Closing Date: 17 June 2026
Location: 135 Rivonia Campus, Sandton
Cluster: Personal and Private Banking | Nedbank Insurance | Risk
Please Note: Preference will be given to applicants from Underrepresented Groups

Job Purpose

Nedbank Insurance is seeking an experienced Senior Risk Officer to provide support to the Head of Enterprise-wide Risk Management (ERM) to facilitate the effective implementation and management of the Enterprise Wide and Operational Risk Frameworks to manage current and emerging risks and assist Nedbank Insurance in achieving its objectives and strengthen its enterprise risk management capabilities.

The successful candidate will be responsible for the implementation of risk management frameworks, policies, processes and procedures, and practices for non-financial risks across a range of business functions (i.e. including, but not limited to Operational Risk, Strategic Risk, Reputational Risk, Compliance & Regulatory Risk, Conduct Risk, Technology and Digital Risk, Cyber Risk, Data Risk, Sustainability (ESG) Risk, and excluding Liquidity & Funding Risk, Insurance Risk, Capital Risk, Credit Risk, and Market Risk).

Job Responsibilities

• Support the and Head of ERM in embedding a robust risk management culture and framework within the business.
• Implement and influence improvement of risk management frameworks, policies, and procedures in alignment with Nedbank Insurance’s strategic objectives and regulatory requirements, and that of the broader Nedbank organisation.
• Collaborate with various business units to embed effective risk management practices and ensure consistent application of risk processes across the organisation.
• Implement the Risk Change Management, Communication and Training Plan. Conduct risk workshops and training sessions to promote a robust risk culture and deepen the understanding of risk management throughout the division.
• Facilitate risk assessment i.e. the identification, analysis, assessment, and evaluation of non-financial risks, including, but not limited to Operational Risk, Strategic Risk, Reputational Risk, Compliance & Regulatory Risk, Conduct Risk, Technology and Digital Risk, Cyber Risk, Data Risk, Sustainability (ESG) Risk.
• Support business units in the mitigation of key risk exposures.
• Conduct assurance, including monitoring and review.
• Facilitate risk and control self-assessments (RCSAs)
• Drive effective loss data management, risk incident investigations, root cause analysis, and ensure effective remediation and lessons learned are documented and implemented.
• Prepare high-quality risk reports and dashboards for senior management and relevant governance committees.
• Monitor the implementation of agreed risk mitigation actions and track progress to completion, including tracking of audit issues to resolution.
• Stay abreast of emerging risks, regulatory changes, and industry best practices to ensure proactive management of the risk landscape.
• Assist in the development and testing of business continuity and crisis management plans as required.
• Support internal and external audit processes and regulatory inspections as required.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in Risk Management, Finance, Business, or a related field (essential).
Professional risk management certification is advantageous.

Essential Certifications

Relevant professional bodies (SAICA, CISA, IRMSA, EISA, SAIFM)

Minimum Experience Level

At least 5 years’ experience in risk management within the financial services sector, with a strong focus on non-financial risk disciplines.
• Solid understanding of risk management frameworks (e.g., ISO 31000) and relevant regulatory requirements.
• Proven experience in implementing risk policies, procedures, and controls within a complex organisational environment.
• Knowledge of insurance industry.

Behavioural Competencies

Earning Trust
Communication
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager - Commercial Banking (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 146266

Talent Acquisition Contact: Lerato Sithole

Location: Gauteng

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Relationship/portfolio management and acquisition experience in Commercial/Business Banking

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Nelspruit, ZA)

Requisition Details

REQ Number: 146155

Closing Date: 16 June 2026

Location: Nelspruit, Mpumalanga

Job Family

Credit

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

Credit Policy Management:
- Align with the bank’s credit policy and identify cross-sell opportunities.
- Prepare and recommend credit applications within set parameters.
- Assess credit risk by examining savings, debt repayment history, earnings, and purchase activities.
- Recommend credit terms, such as issuing or rejecting credit cards, or adjusting limits.
- Review financial status of customers to determine risk levels.
- Use financial ratios and industry benchmarks to evaluate cash flow and loan repayment ability.
- Recommend credit limits based on lending policies.
- Monitor reports to identify risks and ensure compliance.
- Measure compliance, identify risks, and make recommendations.
- Obtain latest financial information, measure compliance, and report breaches.
- Verify information to sign off conditions of approval within required timeframes.
- Ensure security by gathering required information.
- Meet Nedbank Group Rating requirements by reviewing accounts and identifying risks.
- Identify clients exceeding credit limits through daily excess reports.
- Risk-rate clients and assess financial positions using risk systems.
Client Service Management:
- Meet service level agreements by understanding client needs, providing guidance, and responding promptly.
- Enhance client satisfaction by sharing knowledge and developing the skills of the client service team and stakeholders.
- Build strong relationships with internal stakeholders by attending meetings and supporting their strategies.
- Build and maintain strong relationships with external clients by understanding their business and industry.
- Involve other bank divisions by seeking their input on deals requiring their expertise.
- Provide accurate information to stakeholders by maintaining and sharing knowledge with the team.

Job Responsibility Continued

Performance and Compliance:
- Achieve targets by using management information systems to measure performance.
- Understand client needs and provide timely guidance and recommendations to meet service level agreement standards.
- Share knowledge with client service team members and stakeholders.
- Develop team skills to enhance external client satisfaction.
- Use the Management Information System (MIS) to identify required annual and interim facility reviews.
- Meet turnaround times by assessing applications efficiently within the agreed Service Level Agreement (SLA).
Personal and Team Development:
- Stay updated on legislation and industry changes through newsletters, websites, and sessions.
- Embrace Nedbank’s vision and demonstrate its values in interactions with the team and stakeholders.
- Improve personal capability by identifying training courses and career progression opportunities through manager feedback.
- Ensure personal growth and effectiveness by completing learning activities, practicing experience, and maintaining certifications within specified timeframes.
- Foster teamwork by understanding team members’ roles and responsibilities.
- Ensure smooth workflow through regular communication and feedback with the manager.
Process Improvement and Corporate Responsibility:
- Identify and recommend opportunities to enhance processes, systems, and policies, and support new implementations.
- Contribute to a culture that achieves transformation goals by participating in Nedbank culture-building initiatives.
- Support corporate social responsibility initiatives to achieve key business strategies.

Requirements

Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Agric: NCB (Vryburg, ZA)

Job Requisition Details

Requisiiton ID: 146176

Location: Vyrburg, North West

Closing Date: 14 June 2026

Talent Acquisition: Lerato Sithole

Job Family

BCB Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join Our Team

Join a high-performing Commercial Banking team where you will partner with leading agricultural and commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in commercial or agricultural banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom in Financial Management or Accounting, or a BSc in Agriculture (or equivalent)

Minimum Experience Level

7–10 years’ experience within commercial or corporate banking, or broader financial services
Proven track record in relationship management, client acquisition, and revenue generation

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143104 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town Central (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143105 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Central Suburbs

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town Central Suburbs

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Northern Cape (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143106 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Client Advisor – Northern Cape

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist B-BBEE (Johannesburg, ZA)

Job Classification

146234 - Busi Radebe

Job Post End Date: 14 June 2026

Job Family

Risk, Audit and Compliance

Career Stream

Regulatory Compliance

Leadership Pipeline

Manage Self: Professional (MSP)

Job Purpose

To support the implementation and continuous enhancement of Nedbank’s transformation agenda through the provision of specialist B-BBEE advisory, compliance, governance and reporting services. The role is responsible for managing B-BBEE performance, interpreting legislative and regulatory developments, coordinating scorecard and verification activities and partnering with business stakeholders to identify and implement transformation opportunities that contribute to Nedbank’s strategic objectives and regulatory commitments. The role serves as a subject matter expert on B-BBEE and transformation, providing technical guidance, insights and recommendations that enable informed decision-making, sustainable transformation outcomes and ongoing compliance with applicable legislation and industry requirements.

Job Responsibilities

B-BBEE Compliance and Scorecard Management
• Support the implementation of the Nedbank’s B-BBEE and Transformation Strategy to ensure compliance with applicable legislation, industry codes and regulatory requirements.
• Coordinate and manage Nedbank’s B-BBEE scorecard, including target setting, monitoring, tracking and reporting across all scorecard elements.
• Monitor transformation performance and identify opportunities to strengthen scorecard outcomes and overall transformation impact.
• Ensure accurate, complete and auditable transformation data and supporting evidence.
• Coordinate and support the annual B-BBEE verification process, including stakeholder engagement, evidence management and audit readiness activities.
• Maintain a strong understanding of the Amended Financial Sector Code, B-BBEE Codes of Good Practice and related regulatory frameworks.
Transformation Advisory and Business Partnering
• Provide specialist transformation advisory support to business units and functions across the Bank.
• Translate B-BBEE legislative and regulatory requirements into practical business interventions and implementation plans.
• Collaborate with stakeholders to identify, develop and implement transformation initiatives that support business and transformation objectives.
• Support the integration of transformation principles and objectives into business planning and operational activities.
• Identify transformation risks, opportunities and emerging trends and provide recommendations to improve performance and sustainability.

Governance, Reporting and Risk Management
• Support transformation governance structures through the preparation of reports, presentations, insights and recommendations for management forums and committees.
• Produce regular transformation and B-BBEE performance reports for senior management and relevant stakeholders.
• Co-create transformation-related content for integrated reporting and other external disclosures.
• Identify and escalate transformation compliance risks and support the implementation of corrective actions where required.
• Ensure transformation activities align with governance, compliance and risk management requirements.
Regulatory and Industry Engagement
• Monitor legislative, regulatory and industry developments relating to B-BBEE and transformation and assess their implications for the Bank.
• Participate in industry forums, working groups and engagements to maintain awareness of leading practices and emerging developments.
• Support Nedbank’s participation in relevant industry bodies, including Financial Sector Code and transformation-related engagements.
• Develop and maintain relationships with key internal and external stakeholders to facilitate knowledge sharing and collaboration.

Job Responsibilities Continue

Data Analytics and Continuous Improvement
• Analyse transformation performance data and provide insights to support decision-making and achievement of scorecard targets.
• Develop and maintain reporting tools, dashboards and data models to improve the quality and efficiency of transformation reporting.
• Leverage technology and automation opportunities to enhance transformation monitoring and reporting processes.
• Contribute to continuous improvement initiatives that strengthen Nedbank’s transformation capabilities and performance.
Thought Leadership and Stakeholder Engagement
• Provide technical input into transformation-related communications, stakeholder engagements and thought leadership initiatives.
• Support strategic transformation partnerships and industry engagements that advance the Nedbank’s transformation objectives.
• Respond to ad hoc B-BBEE and transformation-related requests from internal stakeholders, clients, regulators, industry associations and other external parties.

People Specification

Essential Qualifications

Matric / Grade 12 / National Senior Certificate

Relevant Bachelor's Degree or Honours Degree in:

Commerce
Law
Finance
Accounting
Economics
Public Policy
Business Management
or related discipline

Preferred Qualifications

Postgraduate qualification in a relevant field.

Minimum Experience

5 - 8 years’ experience in B-BBEE, Transformation, Compliance, Governance, Legal, Audit or related fields.
Demonstrated experience interpreting and applying the Amended Financial Sector Code and/or B-BBEE Codes of Good Practice.
Experience managing B-BBEE scorecards, verification processes and transformation reporting.
Experience engaging with multiple stakeholders across business functions and external institutions.
Experience supporting transformation strategy implementation and governance processes within a complex organisation.
Financial services sector experience will be advantageous.

Technical / Professional Knowledge

Broad-Based Black Economic Empowerment (B-BBEE) Legislation and Codes
Amended Financial Sector Code
Transformation Strategy and Implementation
Verification Methodologies and Audit Readiness
Regulatory Interpretation and Compliance
Corporate Governance and Risk Management
Stakeholder Engagement and Relationship Management
Data Analysis and Performance Reporting
Project Management
Policy Development and Implementation
Research and Environmental Scanning
Business Writing and Executive Reporting
Microsoft Excel (Advanced), Word and PowerPoint
Data Visualisation and Reporting Tools
Process Improvement and Automation

Behavioural Competencies

Strategic Thinking
Analytical Thinking
Influencing
Building Partnerships
Building Trust
Planning and Organising
Quality Orientation
Communication and Presentation Skills
Decision Making
Continuous Learning
Adaptability
Driving Results
Customer Focus
Technical and Professional Expertise

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Cape Town, ZA)

Job Requisition details

Req: 146314

Role: Service Consultant

Area: Noordhoek

Advert closing date: 17/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Observability Specialist - SOS (Johannesburg, ZA)

Why This Role Matters

In a world where milliseconds matter and reliability is non-negotiable, observability is the superpower that keeps enterprise systems alive, agile, and trusted.

As our Senior Observability Specialist, you will architect the nervous system of our digital estate, bringing clarity to complexity across hybrid cloud, distributed platforms, and mainframe environments. Your work will ensure incidents are prevented before they happen, detected faster than ever, and resolved with confidence and speed.

You won’t just monitor systems, you will illuminate them, championing Site Reliability Engineering (SRE) principles, automation-first thinking, and a truly measure-first culture.

Your Mission

To deliver enterprise-grade observability solutions that provide real-time insights into system health, performance, and resilience—using best-in-class platforms like Dynatrace and ServiceNow.

You’ll partner with technology and business leaders to design scalable, integrated monitoring ecosystems that empower teams, reduce noise, and turn data into decisive action.

What You’ll Be Doing

Design & Build World-Class Observability

Architect and implement end-to-end observability across applications, infrastructure, and services
Define and set enterprise standards for monitoring and event management
Instrument services using logs, metrics, traces, telemetry, APM, RUM, and synthetics
Design synthetic user journeys for proactive, early-warning detection
Build high-signal alerts and visually compelling dashboards that matter
Ensure scalability, availability, and recoverability across hybrid cloud environments

Integrate, Automate, Accelerate

Integrate observability platforms with ServiceNow Event Management
Design event normalization, enrichment, CI binding, and noise reduction strategies

Drive Operational Excellence

Strengthen operational readiness with clear procedures and response plans
Partner with operations teams to close monitoring gaps and refine incident response

Champion Continuous Improvement

Research emerging observability tools, trends, and practices
Design advanced, cross-technology observability solutions at enterprise scale

Lead, Influence & Enable

Serve as an observability and SRE consultant across enterprise initiatives
Support SRE practices including SLIs, SLOs, error budgets, and post-incident reviews

Experience & Expertise

8–10 years of IT experience, with 7–10+ years in monitoring, APM, observability, or SRE at enterprise scale
Deep, hands-on expertise with Dynatrace, ServiceNow APM/Event Management, or equivalent platforms
Strong background in event management design, ITSM integration, and automation
Proven experience designing SLIs, SLOs, alert strategies, and driving MTTR reduction
Production experience in AWS, Azure, or GCP, including Kubernetes and containerized environments

Technical Strengths

Strong programming logic and scripting expertise
Ability to design solutions that span complex, interdependent technologies
Solid understanding of hybrid cloud and distributed system architectures

Qualifications

IT Diploma / Degree or equivalent practical experience

The Way You Work

Strategic thinker who sees the big picture while mastering the details
Calm under pressure, leading incidents with clarity and confidence
Able to influence without authority, coaching teams to shift-left and own their SLOs
Collaborative across all organizational levels
Emotionally intelligent, decisive, resilient, and quality-driven

The Impact You’ll Make

You’ll redefine how reliability is engineered, how incidents are experienced, and how visibility empowers teams. Your influence will be felt across platforms, portfolios, and people, turning observability into a competitive advantage.

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

RM: Private Clients In Branch (George, ZA)

Requisition Details

Requisition Number-146329

Closing Date -15 June 2026

Location - George

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 6 or Higher in a Financial or Business-related field essential
Post-Grad Degree in Financial/Business Management is an advantage
Valid driver's license and own reliable transport is essential

Minimum Experience Level

3-5 years' Relationship management experience in the financial sector
2-3 years’ experience in Business Acquisition essential
Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageou

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Risk Manager (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146156

Location: Johannesburg, Gauteng

Closing Date: 18 June 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

BCB Risk, Audit and Compliance

Career Stream

Enterprise Wide Risk Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To ensure that the Group Risk Framework is embedded; operationalised and implemented within the business and provide advice and guidance to mitigate business risks and ensure that regulatory requirements are met.

Why Join Our Team

Join a high-performing risk function where your expertise will directly shape the strength and resilience of the business. As a Senior Risk Manager, you will play a pivotal role in embedding enterprise-wide risk practices, influencing strategic decision-making, and ensuring regulatory excellence. You’ll collaborate with senior stakeholders, contribute to meaningful transformation initiatives, and drive innovation in risk management—all within a culture that values diversity, continuous learning, and impactful delivery.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals (targets) and support business strategies that improve corporate image by participating in Nedbank Culture building initiatives (e.g. Surveys etc.).
Achieve business strategy by participating and encouraging others to participate in and support corporate social responsibility initiatives.
Foster transformation of the workplace and support Nedbank achievement of the BEE initiatives and transformation targets; by contributing to an environment where diversity is valued.
Improve work processes; productivity and reduce costs by offering innovative ideas and input to Group Risk and/or stakeholders and through soliciting input from managers and colleagues.
Develop risk plans that enable the implementation of the business strategy by breaking it down into targets and obtaining approval of plan from relevant strategic committees such as EXCO; ERCO; BUCC; OPCOM etc.
Ensure compliance with regulations and prevent losses by facilitating risk management in the business and by engaging with relevant stakeholders regarding risk related issues.
Ensure alignment of area business processes to the Group Risk Framework by participating and providing information to Nedbank Risk Committees.
Keep business updated on a regular basis and analyse information generated from the risk exercises by ensuring that risk monitoring exercises across the business take place and are in line with all known risks.
Ensure business processes and systems are functioning by identifying and documenting risks.
Track the performance and compliance of the team by allocating tasks to the team according to different risk areas.
Ensure the business fully complies with risk standards by revising cluster risk process guidelines.
Mitigate risks by providing the business with relevant information; guidance and advice based on regulatory standards; compliance and audit findings.
Evaluate and analyse area audit findings and management improvement comments; by assessing whether actions will result in improvement and by making recommendations.
Meet financial objectives by containing costs.
Ensure improvements on identified risks by engaging with business; understanding risks and by creating action plans.
Operationalise the Nedbank Group Risk Framework by ensuring that business unit level ERCO governance structure and charters are implemented; ensuring adequate risk reports generated; risk meetings held and risk processes aligned with group.
Build and maintain relationships with clients and service providers through attending meetings and utilising networking opportunities.
Share information and knowledge with stakeholders; peers and team to by driving awareness campaigns.
Build relationships; by reporting risk issues and by providing risk related information to strategic committees; as per the Group Risk Framework.

Job Responsibilities Continued

Build long-term relationships and support stakeholders in reaching business objectives by keeping abreast of and sharing industry information with stakeholders.
Support the achievement of the business strategy; objectives and values by understanding Nedbank risk strategy and Business Unit Plan.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Identification of operational bottlenecks linked to risk controls.
Perform risk assessments, with tracking of action owners to close gaps.
Fraud incidents - focus on client fraud exits.
Managed goodwill review process for Ops risk incidents escalated by business.
Managed 3rd party/outsourcing risks.
Monitoring in accordance with coordinated assurance plan, tracking outcomes and remedial action - by due date.
All BCPs in place and tested (desktop & resumption sites) by due date.
Managed RCSAs and KRIs for each business/division

Our Ideal Candidate

We are looking for a proactive and commercially astute risk professional who:

Brings solid experience in enterprise risk management within a banking or financial services environment.
Demonstrates strong analytical and problem-solving capability, with the ability to translate risk insights into actionable business solutions,
Has a proven track record of stakeholder engagement and influencing at senior levels.
Is highly detail-oriented, with the ability to manage multiple risk streams and deliver within tight timelines.
Exhibits sound knowledge of governance, regulatory requirements, and risk frameworks.
Shows a strong commitment to continuous improvement, innovation, and operational excellence.
Is an effective communicator with the ability to simplify complex risk concepts.
Champions transformation, collaboration, and knowledge sharing.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Qualification

Bachelor’s Degree (NQF Level 7) in Risk Management, Finance, Business, or a related field

Preferred Certifications

Member of Institute of Risk Management of South Africa and/or Compliance Institute of South Africa

Minimum Experience Level

3–5 years’ relevant experience in risk management, preferably within the banking or financial services sector.
Demonstrated experience in implementing and monitoring enterprise risk frameworks, including RCSAs, KRIs, and risk reporting.
Exposure to regulatory compliance, audit processes, and governance structures.

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Data analysis
Governance, Risk and Controls
Industry trends
Principles of project management
Relevant regulatory knowledge
Business writing skills

Behavioural Competencies

Communication
Continuous Learning
Decision Making
Facilitating Change
Influencing
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Organisational Effectiveness Consultant (Johannesburg, ZA)

Job Requisition Details

REQ: 146340
Closing Date: 18 June 2026
Talent Acquisition: Precious Motlhako

Cluster and Location

Personal and Private Banking
Johannesburg, Sandton
Hybrid

Career Stream

Organisational Effectiveness (Learning and Od)

Leadership Pipeline

Manage Self: Professional

Job Purpose

We are seeking a highly skilled and experienced OE Consultant to join our dynamic OE Team. This role ispivotal in shaping a high-performance culture that aligns with our strategic objectives while fosteringleadership excellence and employee wellbeing, grounded in our shared values.
The successful candidate will partner with business leaders in driving organizational effectiveness throughculture transformation, strategic alignment, leadership development, and coaching. This role is key to fosteringa high-performance, values-driven culture that promotes employee wellbeing and empowers teams to thrive,enabling sustainable business success.

Job Responsibilities

Research and Innovation
Continuously research, evaluate, and refine organizational development (OD) methodologies and techniquesto create an optimal, high-performing environment tailored to business needs.
Stay informed on internal and external trends, developments, and best practices in organizationaleffectiveness, leadership, and culture.
Strategic Alignment and Culture Transformation
Collaborate with leadership to design and implement strategies that align organizational culture with businessobjectives.
Drive culture transformation initiatives that embed shared values and foster engagement across all levels.
Leadership Development and Coaching
Develop and deliver leadership development programs to build capability and future-ready leaders.
Provide coaching and advisory support to leaders and teams to enhance performance, collaboration, andresilience.
Organizational Analysis and Intervention Design
Analyse organizational needs and design tailored interventions that address these needs/gaps and enablesustainable success.
Monitor and evaluate the impact of interventions, recommending improvements based on data and insights.
Employee Wellbeing and Human-Centred Practices
Champion initiatives that promote holistic wellbeing and psychological safety, creating workplaces wherepeople thrive.
Stakeholder Engagement and Communication
Build strong relationships with stakeholders, facilitating collaboration and influencing decisions through clear,impactful communication.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree
Master’s Degree

Preferred Qualification

Master’s degree in industrial psychology or psychology

Minimum Experience Level

A minimum of 10 to 15 years experience in Organisational Development/Effectiveness, leadership development,change management, or consulting related roles.

Must be registered with HPCSA

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Communication Strategies
Group instruction and facilitation methods
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
people and group dynamic

Behavioural Competencies

Earning Trust
Communication
Collaborating
Facilitating Change
Resolving Conflict
Stress Tolerance

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Risk Control Officer (Cape Town, ZA)

Requisition and Specialist Recruiter Information

REQ 144458 - Twanette Coetser

Closing Date - 19 June 2026

Cluster and Location

Personal and Private Banking - Consumer Channel

Pretoria, Gauteng

Career Stream

Administration, Transactional Processing and Production

Leadership Pipeline

Manage Self: Technical

Credit Risk Control Officer

Job Purpose

We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating to legal when necessary.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Minimum Experience Level

Minimum 1 years' experience in a Credit role in a Banking environment
Minimum 2 years' experience collecting Arrears or Excess accounts.

Required

Successfully completed NQF Level 6 or Higher in a Finance or Credit-related field

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Business terms and definitions
Business writing
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge

Behavioural Competencies

Adaptability
Communication
Collaborating
Customer Focus
Decision Making
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Associate: Product - Emerging Payments & Digital Assets (Johannesburg, ZA)

Job Purpose

To identify and develop products and services in line with Nedbank’s strategic objectives. To manage and enhance the product lifecycle for emerging payments and digital asset solutions within CIB,ensuring compliance with regulatory frameworks, driving innovation, and supporting revenue growth targets.The role focuses on product health, commercialization, and strategic positioning to compete in a rapidly evolving payments landscape.

Job Responsibilities

Define and execute product strategies for cross-border payments and digital assets.
Drive innovation and differentiation in emerging payment solutions, leveraging technologies such as real-time payments, A2A, and digital asset solution (blockchain, Web 3 payments, Stablecoin etc).
Develop relevant product offerings informed by research and segment insights; competitive pricing and understanding client needs.
Own end-to-end product performance, including onboarding, servicing, and maintenance.
Ensure that product adheres to all compliance and operational risk and security standards by following thelegal; risk and compliance governance processes. Ensure compliance with ISO20022, FATF, SARB Payment Ecosystem Modernisation, and other regulatory requirements.
Collaborate with coverage teams and product sales to grow market share and deepen client relationships.
Monitor industry trends and competitor offerings to identify opportunities for product enhancement.
Partner with engineering and operations teams to ensure technical feasibility and timely delivery.
Create cost efficiencies through product or process innovation and implement automation and processoptimization to improve turnaround times and client experience.
Contribute to a culture conducive to the achievement of transformation goals by participating in NedbankCulture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes and systems by identifying and recommending effectiveways to operate and adding value to Nedbank.
Provide advice and drive the creation of business value through the alignment of business offerings tobusiness requirements.
Respond efficiently to problems arising by using appropriate problem identification techniques in order topropose a solution.
Ensure effective resource management by cooperating; influencing and inspiring others to deliver withinagreed timelines.
Drive profitable Non-Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
Understand budget requirements by setting realistic targets.
Ensure client satisfaction by driving the development and implementation of solutions.
Be the principal point of contact for all stakeholders within the project and product life cycle by engagingand keeping stakeholders informed.
Ensure alignment and match with business requirements by engaging with the relevant internal and/or
external stakeholders and delivering on enhancements where applicable.
Facilitate the accomplishment of work goals by building collaborative relationships.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank andBusiness Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in business, finance, technology or engineering or related discipline
Honours or master’s degree

Essential Certifications

Industry/ Product specific

Minimum Experience Level

5+ years in a product management development role

Technical / Professional Knowledge

Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Decision-making process

Behavioural Competencies

Customer Focus
Decision Making
Facilitating Change
Influencing
Innovation
Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to indviduals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 146336

Role: Service Consultant

Area: Eastgate

Advert closing date: 17/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Market Manager (Vredendal, ZA)

Job Requisition details

Req: 146341

Role: Market Manager

Area: Vredendal

Advert closing date: 19/06/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage staff to deliver outstanding client service.

Job Responsibilities

Nedbank Goals:

Achieve sales growth targets.
Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
Drive client acquisition and increase digital market activity across the community.
Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.

Client Engagement:

Analyse client profiles to understand their needs and to identify leads for cross-selling or client retention/growth.
Ensure client teams are prepared for client engagements to improve client experience and acquire/retain clients.
Analyse client feedback reports from Service teams and address/ action plan and root causes with teams to achieve service excellence goals.
Enhance client experience aligned to the Nedbank brand pillars by ensuring that all stores meet the defined service standards and corporate image requirements.
Educate clients to shift towards transacting and servicing through digital channels and focus on increasing digital activity.
Ensure compliment and complaint management.

Risk and Ops:

Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained.

Lead:

Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Work with the support and management teams to remove identified hurdles preventing team and community to achieve predefined goals and develop a client-first mindset.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.Ensure and lead consequence management, discipline and effective employee relations.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

National Diploma in Finance or Business Management

Preferred Certifications

Regulatory KI Exam (RE1)

Minimum Experience Level

3 - 6 years experience in a client facing retail sales environment and 2 years experience in people management

Technical / Professional Knowledge

Customer service principles
Consumer behaviour
Sales Strategies
Competitor analysis
Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Workforce planning

Behavioural Competencies

Creating a Service Reputation
Business Acumen
Building Customer Relationships
Creating Demand Through Insight
Delegation and Empowerment
Motivating the Sales Team
Guiding Sales Opportunities

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Product Manager (Johannesburg, ZA)

Job Requisition and Recruiter Details

Requisition: 145879
Title: Product Manager
Cluster: Product Design and Innovation
Specialist Recruiter: William Mtsweni
Advert Closing date: 17 June 2026

Job Family

Project, Process and Product

Career Stream

Product

Leadership Pipeline

Manage Self: Professional

Job Purpose

To own and drive the optimisation, stability and continuous enhancement of the existing Greenbacks Travel proposition. This role is accountable for ensuring a seamless end-to-end travel experience by actively managing platform performance, resolving issues, and orchestrating delivery across internal teams and external travel partners. A key focus of the role is to act as the central integration point between travel partners, internal servicing teams, and technology teams, ensuring consistent delivery, issue resolution, and a high-quality customer experience.

Job Responsibilities

Proposition Stability & Optimisation

Own the day-to-day performance and operational health of the Greenbacks Travel platform.
Continuously identify and resolve issues impacting customer experience, bookings and servicing.
Drive improvements to reliability, usability and conversion across the travel journey.

Issue Resolution & Execution

Take accountability for diagnosing and resolving end-to-end issues across systems, partners and servicing channels.
Manage and prioritise a backlog of defects, enhancements and operational fixes.
Work closely with technology teams to resolve integration failures, bugs and performance issues.
Ensure timely delivery and closure of issues using Agile or hybrid methodologies.

Partner & Vendor Management (Critical Focus Area)

Own and manage relationships with external travel partners.
Ensure partners deliver against agreed SLAs, service standards and customer experience expectations.
Proactively engage partners to resolve booking issues, fulfilment gaps and service breakdowns.
Drive performance reviews, operational cadences and continuous improvement with partners.

Internal Servicing Alignment (Call Centre & Ops)

Act as the key interface between the travel proposition and the Nedbank call centre and servicing teams.
Ensure call centre teams are enabled with the right tools, processes and knowledge to support clients effectively.
Resolve escalations, recurring complaints and servicing inefficiencies.
Align processes between digital journeys and assisted servicing to ensure consistency.

Customer Experience Management

Monitor and optimise the end-to-end customer journey (search, booking, payment, fulfilment, servicing).
Identify friction points and implement solutions to enhance the customer experience.
Ensure delivery meets premium/private client expectations.

Technology & Integration Oversight

Oversee performance of integrations between booking platforms, partner systems and loyalty frameworks.
Collaborate with engineering teams to ensure stability and scalability of the platform.
Support testing, releases and continuous improvements.

Performance Tracking & Insights

Monitor KPIs such as booking success rates, drop-offs, complaints, SLA adherence and partner performance.
Use insights to drive prioritisation of fixes and enhancements.
Maintain dashboards and reporting for stakeholders.

Governance, Risk & Compliance

Ensure all regulatory, operational risk and compliance requirements are met.
Manage risks, dependencies and escalations effectively.
Maintain governance structures and reporting.

Commercial & Value Delivery

Ensure the travel proposition delivers against business case and commercial objectives.
Identify opportunities to improve adoption, engagement and revenue contribution.
Support initiatives that enhance value for both clients and the bank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in Business, Commerce, Technology or related field.

Preferred Certifications

Agile / Scrum / Product Management certifications advantageous.

Minimum Experience Level

5–7 years’ experience in product management, project delivery or platform ownership roles.
Experience working with third-party vendors, travel providers, or service aggregators.
Strong experience managing live platforms and resolving operational and technical issues.
Exposure to call centre, servicing or customer support environments is highly advantageous.

Key Competencies

Strong execution and ownership mindset
Vendor and partner management
Cross-functional stakeholder alignment
Customer experience optimisation
Problem solving and root cause analysis
Technology and integration understanding

Technical / Professional Knowledge

Communication Strategies
Data analysis
Industry trends
Principles of financial management
Relevant regulatory knowledge
Decision-making process
Cluster Specific Operational Knowledge
Governance, risk and controls

Behavioural Competencies

Customer Focus
Decision Making
Facilitating Change
Initiating Action
Innovation
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Strategy Specialist (Johannesburg, ZA)

Job Requisition and Recruiter Details

Requisition: 146321
Title: Strategy Specialist
Cluster: Product Design and Innovation
Specialist Recruiter: William Mtsweni
Advert Closing date: 16 June 2026

Job Family

Strategy

Career Stream

Strategic Planning and Strategy Formulation

Leadership Pipeline

Manage Self: Professional

Job Purpose

To drive strategic integration and delivery across the business, ensuring alignment between vertical product lines and horizontal capabilities. The role focuses on translating strategy into practical execution, identifying synergies, improving delivery effectiveness, and enabling value realization across Product Design & Innovation (PDI) and broader business units. This role is ideal for a high-impact, delivery-focused strategist who thrives in ambiguity and wants to shape how strategy is executed in a complex organisation—bridging the gap between vision and real business outcomes.

Job Responsibilities

Strategic Integration & Delivery

Drive integration across vertical (product) and horizontal (functional) areas to identify synergies, efficiencies, and opportunities.
Provide strategic oversight across initiatives, ensuring alignment to business priorities and Ignite structures.
Enable end-to-end delivery improvements by embedding governance, engagement models, and delivery processes.
Translate strategic intent into actionable initiatives that deliver measurable business value.

Business Performance & Value Creation

Analyse cross-functional initiatives to ensure maximum value realization and avoidance of duplication (e.g. shared capabilities across products).
Support development of business cases and delivery tracking to improve visibility and outcomes.
Ensure improved quality, speed, and effectiveness of delivery across squads and teams.

Stakeholder Management

Engage with senior stakeholders including Executives, Manco, and central strategy teams.
Collaborate across PDI, segments, operations, and broader business units to align priorities.
Act as a connector across teams, ensuring alignment and effective communication.

Problem Solving & Continuous Improvement

Identify gaps, inefficiencies, and opportunities and design practical solutions and processes.
Operate within an evolving environment to define structures, guardrails, and ways of working.
Contribute to continuous improvement of business processes and operating models.

Ad Hoc Strategic Support

Handle high-impact, cross-functional strategic and operational requests.
Support leadership with insights, recommendations, and decision-making material.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Minimum: Relevant Degree (NQF Level 7)
Postgraduate qualification (e.g. MBA) advantageous

Minimum Experience Level

Minimum 7+ years’ experience in strategy, consulting, business analysis, or related fields.
Proven ability in:
- Problem solving and structured thinking
- Connecting insights across multiple domains
- Delivering tangible business outcomes
Consulting background preferred (strong problem-solving and delivery orientation).
Experience working in complex, cross-functional environments.
Banking/financial services exposure advantageous but not essential.

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business terms and definitions
Business writing
Communication Strategies
Data analysis
Industry trends
Microsoft Office
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Decision-making process
Cluster Specific Operational Knowledge
Governance, risk and controls

Behavioural Competencies

Earning Trust
Decision Making
Facilitating Change
Influencing
Initiating Action
Innovation
Becoming a Business Advisor
High-Impact Communication

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Kempton Park, ZA)

Job Requisition details

Req: 146333

Role: Service Consultant

Area: Kempton Park

Advert closing date: 19/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Head: DM Experience and Optimisation (Johannesburg, ZA)

Job Classification

Requisition Details

Req#: 146227
Location: Johannesburg
Closing Date: 10 June 2026
Talent Acquisition Specialist: Monde Ndzishe

Job Family

Marketing, Communication and Research

Career Stream

Marketing and Brand Management

Leadership Pipeline

Manage Others (MO)

Job Purpose

To progress Nedbank's enterprise-wide digital marketing experience strategy, the Head Digital Marketing Experience & Optimisation will be responsible for planning, developing, implementing, and managing the digital marketing experience function. This will include organising and leading a digital marketing experience team (UX/ CX/ UI/ Scrum Master/Web Development). Additionally, the Head: Digital Marketing Experience & Optimisation will play a crucial role in delivering results for Nedbank's digital marketing campaigns and all owned channels, ensuring optimal user experience, by defining journey mapping and optimal webpage design (wireframe), content dissemination and ongoing optimisation tactics while delivering against mission and BAU

Job Responsibilities

Develop enterprise-wide digital marketing experience strategy
·   Provide input to 3-year business plan and Integrated Enterprise Marketing Strategy
·   Develop data driven KPIs and objectives in measuring digital marketing experience (UX/CX) contribution to ROMI
·   Develop a digital experience strategy & approach as in input into the overall Digital Marketing strategy in collaboration with the other Heads in Digital Marketing
·   Lead, develop, deliver, measure and monitor the digital marketing experience strategy against business plan/ objectives
·   Research, recommend, and implement new techniques, thought leadership, and technologies that will help deliver impactful digital marketing experience initiatives, in the short and long-term strategic horizons

Establish guardrails
·   Contribute to the establishment of the digital marketing experience guardrails and governance frameworks and communicate these across chapters and marketing pods
·   Collaborate with pod teams to ensure a single digital marketing experience strategy is provided as input into the Enterprise Marketing Strategy
·   Develop and continuously update digital marketing experience policies, in line with digital marketing experience strategy and guardrails
·   Establish relevant governance forums to enable the digital marketing experience chapter capability

Analytics & Insights
·   Collaborate with digital commercialisation, strategy, and marketing excellence chapters to leverage actionable insights and formulate optimisation tactics, including use test cases for improved performance results
· Lead, develop and deliver the implementation of the User Experience measurement framework to be used across the Enterprise, including relevant technology platforms required (the standard way for measuring UX/CX)
· Proactively identify opportunities or tactics aligned to insights for projects, campaigns or other initiatives that may improve overall digital platform performance.
·   Progress the delivery and usage of the Digital Marketing Insights Hub agenda across the marketing chapters
·   Reporting for the QBR process and at other required intervals

Provide advisory role to missions
·   Provide an advisory role on digital marketing experience to missions and BAU
·   Drive 'Test and Learn' (A/B testing/ Split testing etc) opportunities linked to user journeys /UX/ UI/ CX for campaigns or projects
·   Develop productive relationships with marketing centres of excellence and GT teams to drive an effective paid, owned, earned, and shared ecosystem in the requisite aspects of the marketing funnel enterprise-wide
·   Stay abreast of digital marketing experience best practice
·   Work with cross functional squads as a Traveler expert.

Job Responsibilities Continue

People management
·   Develop a creative, customer-centric, data-led, and innovative digital marketing experience team and culture
·   Overseeing the execution of the digital marketing experience team members development to meet strategic and personal goals.
·   Continuously drive for optimisation and new ways of creating stronger impact in the delivery of marketing missions
·   Identifying chapter members to form part of squads aimed at delivering on the various strategic initiatives
·   Manage the chapter team members hire- retire lifecycle
·   Recruit or re skill individuals to meet demand of mission and BAU activities
·   Facilitate performance reviews of chapter members

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Field of Study:Marketing

Preferred Certifications

UX/ UI/ CX/ Digital Marketing Certificate

Minimum Experience Level

Total number of years of experience:7-10 Years
Management experience as part of the above years:3-5 Years
Type of experience:Digital Marketing/ UX/ UI/CX experience

Technical / Professional Knowledge

Digital Marketing
UX/ UI/ CX/ Journey Mapping
Analytical Skills
Client Centred/ Design Thinking
Project Management
Stakeholder Relationship Management
Leadership Skills
Technological Skills
People Management Skills
Agile Way of Working

Behavioural Competencies

Business Acumen
Digital Acumen
Driving Execution
Strategic Planning
High-Impact Communication
Driving Innovation
Influencing

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Commodity Specialist (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 146219 - Michelle Thabethe

Location: Johannesburg

Cluster: Group Finance - GBS PROCUREMENT FUNCTION MANAGEMENT

Closing date: 05 June 2026

Job Family

Administration, Operations and Facilities

Career Stream

Procurement and Vendor Management

Leadership Pipeline

Manage Self: Technical

Job Purpose

To analyse; identify; source; negotiate and manage the procurement process while mitigating risks and ensuring regulatory compliance and develop and implement commodity strategies aligned with Groups strategy and build relationship with stakeholders.

Job Responsibilities

Analyse trends by reviewing management information.
Assisting stakeholders with budget forecasting by providing commodity information.
Identifying opportunities to develop sourcing strategy that will result in cost saving by benchmarking and negotiating with internal and external stakeholders.
Ensure that preferential procurement BBBEE targets are aligned to the Financial Sector Charter (FSC) as determined by the Department of Trade and Industry code of good practice.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Develop and maintain policies by understanding and collaborating with stakeholders to determine practical processes.
Mitigating risks by ensuring that policies and regulatory and industry governance requirements are adhered to.
Selection of preferred suppliers by conducting a tender or quotation process.
Drafting and signing of contracts by liaising with Group Legal and stakeholders.
Ensuring SLA's are met through end to end management of the contract (includes supplier relationship and performance management).
Measure local procurement and environmental objectives against Nedbank's transformational objectives by conducting surveys or reviewing management information.
Identifying business requirements by engaging with internal stakeholders to understand business needs.
Collaboration with stakeholders to implement the sourcing strategy by coordinating workshops; presentations and meetings.
Exchange of information between stakeholders to achieve the procurement objective by sharing management information.
Manage and maintain internal and external stakeholder relationships by conducting regular engagements. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

CIPS, MCIPS

Minimum Experience Level

3 years procurement experience

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Relevant regulatory knowledge
Relevant software and systems knowledge
Governance, Risk and Controls

Behavioural Competencies

Decision Making
Continuous Improvement
High-Impact Communication
Managing Work
Sustaining Customer Satisfaction
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Assets and Liabilities Management (ALM) Analyst (Windhoek, NA)

Job Family

Finance

Job Classification

Career Stream

Accounting

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

The ALM Analyst will support effective management of the bank’s balance sheet by analyzing assets and liabilities, monitoring liquidity, interest rate risk, and funding strategies. The role requires strong analytical capability, data-driven insight, and a solid understanding of financial risk management frameworks.

Job Responsibilities

Conduct analysis of the bank’s balance sheet, including assets, liabilities, and capital structure
Monitor and report on liquidity risk, interest rate risk, and funding positions
Support ALCO processes through preparation of insightful reports, dashboards, and presentations
Develop and enhance ALM models, stress testing frameworks, and forecasting tools
Compilation of ALCO and Board packs
Perform data analysis to identify trends, anomalies, and risk exposures
Collaborate with Finance, Risk, and Treasury teams to ensure alignment of balance sheet data
Ensure compliance with internal policies and regulatory requirements
Ensuring that deadlines are strictly met.

People Specification

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor’s degree in Accounting, Finance, or related field (with completed articles preferred)
Statistics, Mathematics, or a related quantitative Degree

Essential Certifications

Preferred Certifications

Minimum Experience Level

3-5 years experience in Accounting and Financial Management,with 1-2 years experience in financial services
Financial Risk Manager (FRM) certification or progress toward certification
Proficiency in SQL or other data querying tools
Experience with data analytics tools (e.g., Power BI or similar)
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Knowledge of ALM concepts, liquidity risk, and interest rate risk in the banking environment
Understanding of regulatory frameworks related to balance sheet management

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Business terms and definitions
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Applied Learning
Communication
Collaborating
Initiating Action
Work Standards
Managing Work

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For any assistance or more info please contact the Nedbank Recruiting Team



+264 61 295 2155 / +264 61 295 2036	Namibia

Personal Claims Consultant Personal Line (Johannesburg, ZA)

Personal Claims Consultant Personal Line

Location: Nedbank 135 Rivonia Road, Sandown, Sandton, Johannesburg.

Closing Date: 15 June 2026

Job Family

Administration, Operations and Facilities

Career Stream

Admin, Transact Processing and Production

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy.

Job Responsibilities

Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process.
Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims.
Build networks with stakeholders by participating in forums.
Identify, build and maintain relationships with stakeholders to understand their short term insurance needs.
Meet client needs by ensuring claims are processed according to service level agreement and insurance policy.
Initiate and process claims to finalisation by ensuring compliance to insurance policy.
Comply with Service Level Agreements by adhering to self imposed standards and timeframes.
Minimise risk by complying with all Nedbank policies and procedures.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining and sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Minimum Experience Level

2 - 3 years Motor / All Risk Claims experience

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Higher Certificate: Short Term Insurance

People Specification

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Earning Trust
Collaborating
Customer Focus
Decision Making
Initiating Action
Work Standards
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Agric: NCB (Hartswater, ZA)

Job Classification

Requisiiton ID: 146324

Location: Hartswater, Northern Cape

Closing Date: 17 June 2026

Talent Acquisition: Lerato Sithole

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value.

Why Join Our Team

Join a high-performing Commercial Banking team where you will partner with leading agricultural and commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in commercial or agricultural banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom in Financial Management or Accounting, or a BSc in Agriculture (or equivalent)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.
Exposure working with clients in the Agriculture space.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales and Service Advisor (Franschhoek, ZA)

Job Requisition details

Req: 145404

Role: Sales and Service Advisor

Area: Franscchoek

Advert cllsoing date: 07/04/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

Escalate unfulfilled client request to the appropriated channel for actioning.
On-board basic accounts (i.e Personal loans, Credit cards).
Ensure client's needs assessment is completed to offer related products and services.
Inform clients of finacial products, features and benefits.
Deliver sales targets and achieve client acquisition, growth and retention objectives.
Obtain referrals from existing clients and source leads from other business units.
Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
Keep clients informed of progress regarding their applications, queries and requests.
Position client's financial product requests for approval in line with process and procedure.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
Act with a client first mindset in all client engagements.

SOLVE:

Solve basic problems and issues (i.e debit order dispute).
Assess and listen carefully with understanding to establish and clarify client sales and service needs.
Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
Attend to administrative duties after on-boarding or service activity.
Authenticate clients, provide client service and meet client's identified needs.
Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Control the queuing process and prioritise clients with special needs.
Ensure all devices are operational during business hours.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

Identify and recommend opportunities to enhance processes, systems and policies.
Manage client appointment schedule to meet business objectives
Meet service excellence, teamwork and personal development goals.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (i.e. cards).
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
Mitigate risks and meet regulatory and legislative requirements where applicable.
Adhere to Workforce Management, principles, methodology and scheduling.
Report suspicious transactions.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS accredited Qualification (Accounting, Finance, Banking, Business)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Interbank operations
Problem solving skills
Client Relationship Management
Product sales skills
Employee engagement methodologies
Microsoft Office
Relevant Nedbank policies and procedures

Behavioural Competencies

Sustaining Customer Satisfaction
Building Customer Relationships
Sales Persuasion
Targeting Sales Opportunities
Planning and Organizing
Technology Savvy
Adaptability

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Regional Sales Manager (Pretoria, ZA)

Job Requisition Details

REQ: 146261
Closing Date: 17 February 2026
Talent Acquisition: Precious Motlhako

Cluster and Location

Personal and Private Banking
Pretoria

Career Stream

Sales

Leadership Pipeline

Manage Others

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver sales teams results through enabling others, and ensure alignment to Nedbanks' strategic focus areas.

Job Responsibilities

Build and maintain relationships with relevant stakeholders.
Identify and meet stakeholder needs, including giving them regular feedback.
Identify opportunities for collaboration.
Ensure effective resource capacity and planning.
Achieve clear accountability of team members.
Ensure resource capacity is aligned to the needs of the business.
Ensure relevant processes and procedures are followed.
Plan and monitor development by scheduling and tracking team progress against performance.
Engage with the team and Identify additional training and development requirements. E
nsure relevant stakeholders are kept informed and updated.
Identify opportunities for improvement.
Ensure transformational targets are met.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Participate in the development and implement action plans to address issues raised in culture surveys.
Create a client service culture through various interventions.
Achieve operational excellence.
Encourage team to generate innovative ideas and share knowledge.
Manage budget costs within budgeting constraints.
Set and allocate sales targets for the team. Review sales targets against performance.
Ensure profitability of distribution medium.
Make recommendations for alternate improvements to the business by reviewing non-performing areas.
Meet financial targets through monitoring, tracking and reviewing performance of the team.
Ensure quality sales standards are agreed to and delivered on.
Manage performance of staff by implementing performance agreements and ensuring a clear vision.
Mentor and coach staff on identified performance gaps.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Follow the recruitment process when recruiting talent.
Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
Manage the onboarding process of new employees.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Bachelor Degree or Diploma

Minimum Experience Level

Minimum 5 years in a sales leadership role.

Technical / Professional Knowledge

Business administration and management
Client service management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Relevant Nedbank product knowledge
Staff resource planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Becoming a Business Advisor
Building the Sales Team
Building Trusting Relationships
Coaching the Sales Team
Driving for Results
High-Impact Communication
Making Sales Operations Decisions
Motivating the Sales Team

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Structured Lending Specialist (Johannesburg, ZA)

Job Classification

Requisition - 146248- Melissa Cloete

Business Unit - Nedbank Private and Wealth: High Net Worth

Location - Nedbank Rivonia Campus, 135 Rivonia Road, Sandton, Johannesburg

Work Arrangement - Hybrid (3 days in office)

Closing Date - 17 June 2026

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Sales

Leadership Pipeline

Manage Self: Professional

Job Purpose

Are you passionate about building lasting client relationships and driving growth in the high-net-worth segment?

Nedbank Private and Wealth is seeking a dynamic and results-driven Structured Lending Specialist to join our team.

In this role you will be expected to grow business by acquiring new property finance clients predominantly in the commercial property market/sector to add value to Nedbanks Private and Wealth client offering.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Grow and maintain our client base in the commercial property sector through networking with external stakeholders.
Manage relationships with other business units like Legal and Client Services through communicating with them.
Grow the lending book through business acquisition by using internal and external channels of communication such as internet and telephone.
Contribute to business results by charging market related fees on each lending transaction.
Achieve Nedbank private wealth required risk-adjusted returns on equity through appropriate interest margins and fees raised.
Manage workflow through preparation of transaction application; credit and legal processes.
Explore solutions to market challenges by making proposals to internal stakeholders on how to enhance client wealth.
Manage risk by following due process in the processing of client applications.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of commerce Degree in Property Economics.

Minimum Experience Level

5-10 years Sales experience in a Property Lending or Private Banking business within a South African financial institution.
Exposure to and experience in Property Lending would be advantageous

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Principles of project management
Relevant software and systems knowledge
Communication Strategies
Banking knowledge
Data analysis
Research methodology
Governance, Risk and Controls
Principles of financial management

Behavioural Competencies

Sales Disposition
Building Trusting Relationships
Driving for results
Technical/Professional Knowledge and Skills
Managing Work
Decision Making

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Teller - Katima Mulilo (Windhoek, NA)

Closing date: 17 June 2026

Job grade: B5

Job Family

Sales and Services

Career Stream

Client Service

Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries,banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Job Responsibilities

Responsible for Withdrawals, Deposits and Transfers
Bookings in and out of cash from Treasury to Central cash
Balancing of ATM and monthly reconciliation
Balancing of daily cash management
Perform Enquiries duties as required
Provide sales leads and enable cross-selling of products by identifying, making suggestions, and referring to the relevant department for action.
Responsible for all client account enquiries
Customer account records (opening/closing/stop payments/ stop orders/ main file changes)
Issuing of account statements and credit cards
Issuing and encoding of bank cards
Daily balancing of working stock
Any other function as assigned by the Branch Manager

Ability Responsibilities

Customer Service orientation
Retention and expansion of client base
Client satisfaction/client quality service
Cross selling
Good administrative skills
Good interpersonal and communication skills
Computer skills
Must be accurate and attention to details
Excellent knowledge of Bank’s products

Preferred Qualifications

The applicant must have Grade 12 (25 points).
Diploma in banking/banking related field will be an advantage.

Essential Qualifications

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

Must have at least Five (5) years banking experience as well as Teller experience.

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Branch processes and procedures
Branch service offerings
Corporate Governance & Compliance
Cluster specific operations

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Collaborating
Communication
Managing Work
Stress Tolerance
Quality Orientation

People Specification

(Affirmative Action candidates are encouraged to apply)

Valid 6 month Code of Conduct Certificate should be submitted with application.

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For any assistance or more info please contact the Nedbank Recruiting Team



+264 81959 2222	Namibia

Business Manager Mid: NCB (Pietermaritzburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 146291

Talent Acquisition Specialist: Lerato Sithole

Location: Pietermaritzburg- KZN

Closing Date: 17 June 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join Our Team

Join a high-performing Commercial Banking team where you will partner with leading commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in Commercial banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Manager: SBS (Johannesburg, ZA)

Job Requisition details

Req: 146354

Role: Relationship Manager: SBS

Advert closing date: 19/06/2026

Job Family

Sales and Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.

Job Responsibilities

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
Improve client service through delivering relevant products and services according to client needs.
Maintain and build a portfolio of high value, and complex clients.
Unearth client sales / solution opportunities and execute on these opportunities.
Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
Build and maintain effective professional relationships with high value profile clients through contact management.
Deliver banking solutions that meet client needs.
Understand client's business, personal and household needs.
Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
Proactively engage clients in a manner that is relevant to their specific circumstances.
Collaborate with specialists in client engagements to cross sell and create value based solutions.
Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards. Identify and resolve any work related obstacles and problems and escalate to senior management.
Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
Understand the bank's risk and credit policy and manage client expectations accordingly.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Comply with internal standard procedures to facilitate the execution of client requirements.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Business / Finance / Marketing (e.g. B.Comm, Certified Associate of the Institute of Bankers ), FAIS full Qualification

Minimum Experience Level

Minimum 5 years in a banking environment (2 of which as a relationship banker).

Technical / Professional Knowledge

Microsoft Office
Interpersonal Skills/ Client Relationship
Business writing
Business terms and definitions
Relevant regulatory knowledge
Data analysis
Business Acumen
Decision-making process
Principles of financial management
Governance, Risk and Controls

Behavioural Competencies

Building Networks
Building Trusting Relationships
Business Acumen
Driving for Results
Global Perspective
Portfolio Management
Sustaining Customer Satisfaction
Targeting Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Banker: SBS (Benoni, ZA)

Requisition Details

REQ Number -146371

Closing Date - 19 June 2026

Location - Benoni

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Diploma

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Johannesburg, ZA)

Job Requisition details

Req: 146381

Role: Client Advisor

Area: Woodmead

Advert clolsing date: 19/06/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Agile Project Manager (Scrum Master) (Johannesburg, ZA)

Job Purpose

We are looking for a passionate and experienced Senior Scrum Master to join our Technology division at the heart of our banking transformation. This is an exciting opportunity to drive agile delivery across multiple teams, working at the intersection of cutting-edge technology and financial services. You will play a pivotal role in shaping how we deliver complex, high-impact digital solutions - partnering with internal delivery teams and strategic consulting partners to accelerate innovation, improve customer outcomes, and modernize our banking platforms. If you thrive in fast-paced, complex environments and are energized by coaching teams to reach their full potential, this role is for you.

Key Role

Serve as the Senior Scrum Master across multiple concurrent delivery teams within the Technology function.
Act as the primary agile liaison between internal engineering teams and an external consulting/delivery partner, ensuring alignment on ways of working, cadences, and delivery commitments.
Champion agile principles and practices across the programme, fostering a culture of continuous improvement, transparency, and accountability.

Job Responsibilities

Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions across multiple squads.
Coordinate cross-team dependencies, risks, and impediments through mechanisms such as Scrum of Scrums, PI Planning, or equivalent scaled agile practices (SAFe, LeSS, or Nexus).
Coach and mentor team members, Product Owners, and stakeholders on agile mindset, Scrum framework, and lean delivery principles.
Manage the relationship with the consulting partner's delivery leads, ensuring consistent delivery standards, shared Definition of Done, and transparent reporting.
Track and report on delivery metrics (velocity, throughput, cycle time, sprint burndown, cumulative flow) and use data to drive meaningful conversations about team health and performance.
Identify and remove impediments proactively — escalating to programme leadership or technology management where necessary.
Drive continuous improvement by facilitating meaningful retrospectives, tracking improvement actions, and embedding a culture of experimentation and learning.
Ensure governance and compliance — work within the bank's regulatory, risk, and audit frameworks while maintaining agile delivery speed.
Support release management and coordinate deployments with DevOps, infrastructure, and production support teams.
Contribute to the Agile Centre of Excellence / Community of Practice, sharing best practices and driving agile maturity across the broader organization.

Minimum Experience Level

8+ years of experience in agile delivery roles, with at least 3–5 years as a Scrum Master in large-scale technology programmes.
Banking, financial services, or fintech experience is strongly preferred — familiarity with core banking, payments, digital channels, regulatory programmes, or platform modernisation initiatives.
Experience operating within regulated environments with an understanding of compliance, audit, and risk management obligations.
Proven track record of managing delivery in multi-vendor / consulting partner environments, including governance of blended onshore/offshore teams.
Experience with large-scale technology transformations such as cloud migration, legacy modernisation, API platform builds, or digital banking rollout

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Skills / Competencies

Agile Expertise - Deep knowledge of Scrum, Kanban, and scaled frameworks (SAFe). CSM, PSM II, or SA certification required; advanced certifications preferred.
Facilitation - Exceptional facilitation and workshop skills — able to drive productive sessions with diverse, distributed, and multi-vendor teams.
Coaching - Strong servant-leader mindset with the ability to coach teams from forming through to high-performing.
Stakeholder Management - Confident communicator who can influence senior stakeholders, manage expectations, and navigate complex organizational dynamics.
Vendor / Partner Management - Experience working with third-party consulting or delivery partners in a blended team model.
Metrics & Reporting - Proficient in agile tooling (Jira, Confluence, Azure DevOps) and able to extract and communicate meaningful delivery insights.
Conflict Resolution - Skilled at navigating team conflicts, organizational politics, and cross-team friction constructively.
Technical Acumen - Sufficient technical literacy to understand software delivery lifecycle, CI/CD, cloud platforms, and API-driven architectures.
Change Management - Ability to lead agile transformation initiatives and influence teams through change.

Traits

Servant Leader — Puts the team first; leads by influence, not authority.
Resilient & Composed — Stays calm under pressure in a fast-moving banking environment with shifting priorities.
Curious & Growth-Oriented — Continuously seeks to learn, improve, and challenge the status quo.
Outcome-Focused — Relentlessly focused on delivering value, not just following process.
Collaborative — Builds bridges between internal teams, consulting partners, business stakeholders, and technology leadership.
Transparent & Trustworthy — Creates psychological safety; provides honest, constructive feedback.
Adaptable — Comfortable tailoring agile practices to fit the context rather than dogmatically applying a single framework.
Energetic & Engaging — Brings positive energy to ceremonies and interactions; inspires teams to do their best work.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist II JAVA (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II - Java - 141628

Closing date: 8 September 2025

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s. This role is open for three strong Domain Specialists to join us.

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst Graduate 2027 (Johannesburg, ZA)

Closing Date for Applications: 30 June 2026

Job Purpose

To develop world class Quantitative Analysts through the Nedbank Quants Graduate Programme. To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

Job Responsibilities

Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the Nedbank Quants Training Programme by pro-actively participating in programme committees/structures (E.g. marketing committee, recruitment committee and social committee). This is called ‘programme involvement’. The objective of this participation is to enhance their personal and professional development whilst adding value to the Nedbank Quants Training Programme.
Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees
Assist the business to address queries by extracting and analysing data.
Ensure continuity and knowledge base through documenting and recording processes and models.
Ensure compliance to policy through data analysis and monitoring.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers as well as sharing knowledge and industry trends with the team
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

Essential Qualifications - NQF Level

Undergraduate Degree NQF level 7

Preferred Qualification

Business Related Degree Postgraduate degree, Honours or Masters degree (with majors in pure mathematics, applied mathematics, statistics, engineering, econometrics, financial engineering, quantitative risk management or similar)

Type of Exposure

Conducting root cause analysis
Analysing situations or data that requires an in-depth evaluation of multiple factors
Developing ways to minimize risks
Influencing stakeholders to obtain buy-in for concepts and ideas
Working with a group to identify alternative solutions to a problem
Interacting with diverse people
Building and maintaining effective relationships with internal and external stakeholders
Interacting with various levels of management
Managing multiple project
Working within a team

Minimum Experience Level

No experience required

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Quantitative Skills
Governance, Risk and Controls

Behavioural Competencies

Adaptability
Communication
Collaborating
Customer Focus
Decision Making
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Manager: Credit Assessment (Johannesburg, ZA)

Requisition and Specialist Recruiter Details

REQ 146150 - Twanette Coetser

Closing Date - 23 June 2026

Cluster and Location

Personal and Private Banking - Credit Underwriting

Sandton, Johannesburg

Career Stream

Credit Management

Leadership Pipeline

Manage Others

Senior Manager: Credit Assessment

Job Purpose

To manage credit assessment through a team within a specific area / cluster in order to ensure the acquisition of quality assets; enhancement of revenues and maintenance thereof within laid down policies and procedures.

Personal and Private Underwriting understanding the client’s needs and environment by ensuring proactive/innovative solutions and adherence to acceptable turnaround times.

The role gives you a vital link in supporting and ensuring successful credit granting process for Small Business Clients through the implementation of credit mandates and risk frameworks within Nedbank Policy and Procedure.

Join a team of great people, magnificent colleagues that are obsessed with getting things done!

Job Responsibilities

Minimise risks and grow assets through lending at acceptable risk levels.
Enhance revenue by identifying sales opportunities through assessments and client visits.
Manage returns through appropriate pricing for risk and setting appropriate fees.
Minimise losses and impairments through proactive managing of the book.
Manage the Client Service Team in order to improve efficiency and minimise expenses by guiding the team to be cost conscious.
Ensure client satisfaction through provision of proactive/innovative solutions and adherence to acceptable turnaround times.
Understand client needs and their operating environment through regular interactions and visits.
Build and maintain stakeholder relations through regular formal and informal engagements.
Identify development areas through client surveys and 360 feedback from stakeholders.
Provide good service and turnaround times to internal stakeholders by ensuring that requests are responded to timeously.
Ensure staff operate within guidelines by monitoring policy compliance through reviews and audit processes.
Review and recommend appropriate allocation of mandates through segmentation, reviews and audit processes.
Manage the quality of Credit Management Information System (CMIS) and exceptions through alignment with agreed benchmarks.
Operate within personal mandate through reviews and audit processes.
Ensure that quality decisions are made by auditing credit decisions made by credit managers within their mandate.
Ensure the book is appropriately risk rated and adequately impaired by analysing, investigating and monitoring high risk accounts (e.g. exception reports).
Provide timely information by preparing accurate, timely and relevant credit reports for review by management and committees.
Monitor and manage turnaround times by using the information systems available.
Ensure that audit findings are addressed by rectifying and providing feedback within agreed timeframes.
Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance (sharing information), recognising and rewarding achievement and take appropriate corrective action where required.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of system and process enhancements through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Minimum Experience Level

5 - 10 Years’ Credit Assessment and decisioning experience within Banking environment
Min 5 Years' Small Business Credit experience in a in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honour debt obligations in a Commercial and Agricultural environment
Extensive understanding of legalities associated with lending and collateral
Team Management / Leadership experience would-be advantage
Proven track-record on managing a large book.

Requirements

NQF Level 7 or Higher in a Financial or Banking related field essential
CIMA, Credit management degree or equivalent will be advantageous

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Earning Trust
Coaching
Customer Focus
Guiding Team Success
Driving for Results
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Branch Controller (Rehoboth Branch) (Rehoboth, NA)

People Specification

This role is responsible for delivering strong client service by supporting customers with digital tools, transactions, and financial needs while building relationships and identifying opportunities. It includes managing branch operations such as cash handling and device support, ensuring compliance with risk and fraud controls, through consistently high levels of integrity, and contributing to business growth through excellent service and promotion of digital channels.

Job Family

Sales and Service

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Preferred Qualification

Grade 12 Certificate
NQF7 (Bachelor's) Degree or equivalent in commerce, banking, finance or a similar field

Minimum Experience Level

1 - 2 years Retail/Banking Client Service
Cash Handling experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Forex product
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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For any assistance or more info please contact the Nedbank Recruiting Team

+264 61 295 2155 / +264 61 295 2036

Namibia

Executive: Property Finance (Cape Town, ZA)

Job Purpose

Lead and grow a high-performing Property Finance portfolio by originating, structuring and executing complex commercial and industrial property transactions. The role is accountable for driving superior financial performance, building deep client relationships, and leading a team of property finance professionals to deliver innovative, risk-conscious solutions aligned to Nedbank’s strategic objectives.

Job Responsibilities

Portfolio Growth & Financial Performance

Drive sustainable growth of the Property Finance book through targeted deal origination and strategic portfolio management.
Achieve and exceed revenue, balance sheet and return targets aligned to annual business objectives.
Optimise portfolio quality through disciplined risk-return decision making.

Deal Origination & Structuring

Proactively originate and execute complex property finance transactions across the commercial and industrial sectors.
Structure innovative financing solutions leveraging deep understanding of property markets, funding instruments and client needs.
Maintain a strong deal pipeline through active market engagement and networking.

Client Leadership & Relationship Management

Build trusted relationships with key clients, developers, investors and intermediaries.
Serve as a strategic partner to clients by providing insight-led, value-adding financing solutions.
Retain and grow existing client relationships while expanding i3nto new market segments.

Collaboration & Cross-Sell

Leverage Nedbank’s broader Corporate and Investment Banking platform to unlock cross-sell opportunities.
Collaborate effectively across product houses and client coverage teams to deliver integrated solutions.

Risk & Governance

Exercise sound credit judgement in structuring transactions within established risk appetite frameworks.
Identify and proactively manage portfolio risks in a dynamic property market environment.
Ensure full compliance with regulatory, governance and internal risk standards.

Leadership & Team Development

Lead, inspire and develop a high-performing team of analysts and transactors.
Drive a performance-oriented culture focused on accountability, execution excellence and continuous improvement.
Build capability through coaching, mentorship and structured talent development.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

CA(SA)/CFA/MBA/Relevant Post Grad Qualifications

Minimum Experience Level

10–12 years’ experience in financial services and/or property finance
Proven track record in originating and closing complex property finance transactions
Demonstrated experience managing a large lending portfolio and delivering strong financial performance
Leadership experience in managing and developing high-performing teams

Technical / Professional Knowledge

Budgeting
Business administration and management
Capacity planning
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Relevant regulatory knowledge
Strategic planning

Behavioural Competencies

Coaching
Cultivating Networks and Partnerships
Customer Focus
Entrepreneurship
Operational Decision Making
Initiating Action

Employment Equity Statement

Preference will be given to underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Management Specialist (Johannesburg, ZA)

Requisition & Talent Acquisition Consultant Detail

REQ 146056 - Twanette Coetser

Closing Date - 19 June 2026

Cluster & Location

Personal and Private Banking - Channel Establishment

135 Rivonia, Sandton

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

Project Management Specialist - Architectural Design

Job Purpose

To manage and deliver architectural projects within agreed scope, budget, and timelines, while driving innovation-led design management across multidisciplinary environments. The role integrates architectural design thinking and agile practices to translate strategic concepts into practical, high-value built environment solutions, ensuring teams are aligned, effective, and focused on delivering impactful, user-centric outcomes.

Job Responsibilities

Lead the end-to-end delivery of digital banking design and transformation initiatives using agile and iterative methodologies, ensuring alignment to customer experience goals and strategic business objectives.
Drive human-centered design practices by facilitating customer journey mapping, service blueprinting, and design thinking workshops to identify pain points and co-create innovative solutions.
Translate customer insights, personas, and UX principles into actionable project deliverables, ensuring solutions are intuitive, relevant, and enhance the overall customer experience.
Champion innovation and continuous improvement by integrating emerging digital banking trends, fintech capabilities, and automation opportunities (including AI awareness) into project outcomes.
Facilitate cross-functional collaboration across business, technology, UX/UI, and operations teams to ensure seamless omnichannel service design and delivery.
Provide expert guidance to project teams on agile frameworks, tools, and design-led delivery approaches, while fostering strong team dynamics and a culture of experimentation and learning.
Establish and maintain strong stakeholder relationships through effective engagement, storytelling, and communication of insights, project progress, and value delivered.
Define and manage project scope, timelines, budgets, and resource allocation, ensuring alignment with business requirements, governance standards, and customer value outcomes.
Ensure accurate cost estimation and commercial viability by aligning project deliverables with client requirements, financial objectives, and performance metrics.
Apply data-driven decision-making by leveraging analytics, performance metrics, and customer feedback to guide prioritisation, measure success, and optimise delivery.
Manage stakeholder engagement strategies across diverse groups, ensuring clarity of roles, expectations, and participation throughout the project lifecycle.
Lead change management and impact assessments across processes, systems, and roles, ensuring successful adoption of new digital solutions and ways of working.
Ensure governance, risk, and compliance requirements are integrated into project delivery within the banking regulatory environment.
Track and ensure realisation of defined business and customer benefits, escalating risks or deviations proactively.
Deliver projects within agreed scope, time, and budget, while maintaining high standards of quality, innovation, and customer-centricity.
Conduct post-implementation reviews, retrospectives, and continuous improvement sessions to embed learning and enhance future delivery effectiveness.

Experience

8 – 10 years’ experience in Project Management, with a strong track record of leading complex, multi-disciplinary projects within tight deadlines, preferably in construction, fit-out, or digital banking environments.
5+ years’ experience in Architectural Design / Interior Architecture, with demonstrated expertise in conceptual design, spatial planning, and delivery of innovative, client-centric environments.
Proven experience in architectural design innovation within digital banking or retail environments, incorporating customer journey mapping, human-centered design principles, and experiential space design to enhance client and user engagement.
Strong capability in translating customer insights, personas, and service design frameworks into functional, aesthetically compelling, and commercially viable architectural concepts.
5+ years’ experience within construction and fit-out environments, with hands-on involvement across the full project lifecycle (design development, coordination, construction, and delivery).
Demonstrated experience in commercial, retail, or financial services design rollouts, including multi-site implementations and branch transformation initiatives.
Solid background in build-fit (fit-out) projects within financial or retail sectors, with the ability to conceptualise client requirements and translate them into detailed, design-led project plans.
Experience delivering turnkey projects, ensuring alignment and integration across architecture, design, construction, and technology teams.
Strong understanding of the construction process, regulatory requirements, and project sequencing, with effective management of contractors, consultants, and cross-functional teams.
Advanced proficiency in BIM (Building Information Modelling) is essential, with strong experience in:
- Autodesk Construction Cloud (ACC / BIM 360) for project collaboration and coordination
- Revit for architectural modelling, documentation, and design development
Enscape (or similar rendering tools) for high-quality visualisation and client presentations
Familiarity with digital collaboration and design tools that support agile, design-led project delivery (e.g., Miro, Figma, or similar platforms) will be advantageous.
Proven ability to balance innovation, customer experience, cost efficiency, and operational requirements, ensuring high-quality project outcomes aligned to business strategy.
Demonstrated leadership capability, with strong communication, stakeholder engagement, and presentation skills, particularly in articulating design concepts, customer journeys, and digital experience strategies to senior stakeholders.

People Specification

Matric / Grade 12 / National Senior Certificate
A recognised Project Management certification or diploma (e.g. PMP, PRINCE2, or equivalent) will be advantageous.
A formal qualification in Architectural Design / Interior Architecture is essential, with demonstrated application in commercial, retail, or financial environments.
Willingness and ability to travel nationally between project sites/campuses as required to support project delivery, stakeholder engagement, and on-site coordination.

Technical / Professional Knowledge

Industry trends
Relevant software and systems knowledge
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls
Financial management
Information Technology concepts

Behavioural Competencies

Influencing
Customer Orientation
Earning Trust
Continuous Learning
Monitoring Information
Leveraging Feedback
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist II (Johannesburg, ZA)

Job Purpose

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Regional Head: TS Sales (Cape Town, ZA)

Job Purpose

To provide transformational leadership, guidance and direction by supporting the business in the delivery of end-to-end strategic objectives, in line with Nedbanks' Value Proposition.

Job Responsibilities

Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.
Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.
Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA. Ensure a high-performance culture and motivated outlet staff.
Mentor and coach outlet staff on identified performance gaps.
Create an environment of teamwork by encouraging staff participation in the decision-making processes.
Build capability of outlet staff by identifying current and future training and development needs.
Achieve sales growth.
Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.
Ensure outlet cost management and increase outlet profitability month-on-month.
Improve efficiency, quality of processes and increasing revenue.
Ensure business objectives are met and revenue increased.
Review the asset register for accurate reflections of all the assets in the outlet.
Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.
Manage the Living Disaster Recovery Planning System (LDRPS).
Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.
Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).
Improve processes and systems contributing to improved client service delivery.
Monitor compliance of outlet staff to applicable operational and legislative requirements.
chieve business objectives, improvement year on year and outlet operational effectiveness.
Improve client service.
Ensure service standards are adhered to and that clients are retained.
Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.
Increase client acquisition, satisfied clients and revenue.
Create an environment of teamwork by encouraging participation in decision making processes.
Ensure an enhanced client experience aligned to the Nedbank brand.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Financial Management

Minimum Experience Level

Minimum 8 - 10 years experience in Banking or Financial Services Industry, with at least 5 years experience in general management and managing teams

Technical / Professional Knowledge

Business administration and management
Communication Strategies
Governance, Risk and Controls
Nedbank systems
Nedbank vision and strategy
Negotiation techniques
Principles of project management
Relevant Nedbank product knowledge
Relevant regulatory knowledge
Nedbank culture

Behavioural Competencies

Aligning Performance for Success
Building Partnerships
Coaching
Communication
Guiding Team Success
Delegation and Empowerment

Employment Equity Statemement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Associate TS Sales (Cape Town, ZA)

Job Purpose

To assist in executing and implementing complex transactions with targeted clients of the bank related to lending and other structured transactions (non-vanilla lending).

Job Responsibilities

Assist in the preparation of credit papers (EOIs, applications, memos, updates, reviews) by conducting historical financial analysis, financial modelling & debt scoping with related commentary, Industry & competitor analysis and sanctions screening.
Assist with the review of legal documents by cross referencing approved terms sheets to draft legal agreements and ensure incorporation of all other commercial terms in the legal documents.
Support the building and maintaining of external stakeholder relationships by setting up meetings on behalf of associates & principals, drafting list of requirements from clients and taking notes in relevant forums.
Build and maintain internal stakeholder relationships by liaising and collaborating with relevant stakeholders and facilitating the sign off of relevant transactions.
Ensure completion of high quality credit papers within specified timelines by planning, scheduling, researching & gathering information, managing own time, reviewing own work and preparing in advance.
Support effective execution of transactions by applying your skills, modelling, researching and analysing investment proposals.
Meet performance targets by executing transactions in collaboration with internal and external stakeholders.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Honours, CA(SA), CFA

Essential Certifications

CA(SA), CFA

Minimum Experience Level

3-5 years relevant sector / industry experience (Financial Services or other)

Technical / Professional Knowledge

Business principles
Business terms and definitions
Business writing
Data analysis
Governance, Risk and Controls
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Oral and written communication techniques

Behavioural Competencies

Communication
Continuous Learning
Collaborating
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Manager: SBS (East London, ZA)

Requisition Details

REQ Number-146396

Closing Date- 22 June 2026

Location - Eastern Cape- East London

Job Family

Sales and Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
Improve client service through delivering relevant products and services according to client needs.
Maintain and build a portfolio of high value, and complex clients.
Unearth client sales / solution opportunities and execute on these opportunities.
Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
Build and maintain effective professional relationships with high value profile clients through contact management.
Deliver banking solutions that meet client needs.
Understand client's business, personal and household needs.
Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
Proactively engage clients in a manner that is relevant to their specific circumstances.
Collaborate with specialists in client engagements to cross sell and create value based solutions.
Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards. Identify and resolve any work related obstacles and problems and escalate to senior management.
Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
Understand the bank's risk and credit policy and manage client expectations accordingly.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Comply with internal standard procedures to facilitate the execution of client requirements.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Technical / Professional Knowledge

Microsoft Office
Interpersonal Skills/ Client Relationship
Business writing
Business terms and definitions
Relevant regulatory knowledge
Data analysis
Business Acumen
Decision-making process
Principles of financial management
Governance, Risk and Controls

Behavioural Competencies

Building Networks
Building Trusting Relationships
Business Acumen
Driving for Results
Global Perspective
Portfolio Management
Sustaining Customer Satisfaction
Targeting Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Principal: TS Sales (CT) (Johannesburg, ZA)

Job Purpose

To maximize sustainable revenue streams through the origination and implementation of profitable specialised debt financing transactions in various South African and international sectors.

Location

This role is based in Cape Town.

Job Responsibilities

Build strong working relationships with internal stakeholders by networking; fostering collaboration; regular communication and complying with the governance and controls.
Build and maintain external stakeholder relationships by networking / conferencing; maintaining regular contact; ongoing communication; site visits and pitching ideas.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Ensure compliance by sanctions checking and adhering to (FICA; Internal and Environmental) regulations; policies and procedures.
Execute credit approval process by rating; pricing; analysing; application; constructive communication and consultation.
Manage deal implementation by structuring; negotiating and attending to legal matters and Conditions precedent (CP).
Ensure ongoing risk management by reviewing risk annually; assessing performance; undertakings; client visits and engaging with Transaction and Credit.
Improve performance of team by providing on the job training; knowledge sharing and identifying suitable formal and informal training.
Get involved in non-deal specific projects by providing expert advice and training; testing and implementing.
Originate transactions by scanning the market; marketing and pitching ideas and networking.
Execute transactions by structuring; analysing; negotiating; managing and pitching the deal.
Manage costs and contribute to Business Unit cost efficiency by operating within the allocated budget.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Chartered Accountant (SA), Chartered Financial Analyst, Masters Degree in Commerce, Sciences, Legal or other relevant field

Minimum Experience Level

8-12 years relevant sector / industry experience

Technical / Professional Knowledge

Banking procedures
Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Customer Focus
Work Standards
Building partnerships
Advancing Sales Discussions
High-Impact Communication
Managing Work
Sales Disposition
Sales Negotiation

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Worcester, ZA)

Job Requisition details

Req: 146286

Role: Service Consultant

Area: Worcester

Advert closing date: 15/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Team Leader (Cape Town, ZA)

Job Requisition details

Req: 146305

Role: Servic Tewam Leader

Area: Hout Bay

Advert closing date: 17/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services portfolio.

Job Responsibilities

Nedbank Goals:
Our goal is to be the best in client experience for our clients and make a real lasting difference for our clients.
Identify and support service opportunities and collaborate with service teams across Branch types to inspire team to define and implement action plans to grow profit and market share through service interventions.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
Client Engagement:
Identify client's service needs and opportunities.
Ensure service teams are prepared for client engagements and to improve client experience.
Study client feedback reports from service teams and address/ action plan root causes with teams to achieve service excellence goals.
Drive client experience aligned to the Nedbank brand pillars and Service excellence promise to Caringly connect and deliver value for our clients.
Ensuring that the Branch meet the defined service standards and corporate image requirements.
Educate clients to shift towards servicing through digital channels to provide them with convenient alternatives.
Ensure compliment and complaint management.
Explore client acquisition opportunities and drive quality leads or assist clients to open accounts via the Nedbank Money App where no advice is required.
Walk the floor regularly during the day, greet clients and ensure that they are being serviced in line with Nedbank service principles and are visible and available to clients at all times.
Manage capacity of service staff against client demand, real time.
Monitor staff client ratings and implement corrective coaching where needed or celebrate great service behaviour.
Risk and Ops:
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Manage cash related activities to reduce the operational and reputational risk.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained and conduct checks to ensure all self service devices are operational.
Lead:
Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
Ensure and lead consequence management, discipline and effective employee relations.
Manage staff onboarding process for staff to become proficient, confident and knowledgeable.
Ensure and lead consequence management, discipline and effective employee relations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

3 - 6 years of Banking, Risk & Regulatory exposure

Must have a valid drivers license and a reliable vehicle.

Technical / Professional Knowledge

Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Governance, risk and controls
Problem solving skills

Behavioural Competencies

Building Customer Relationships
Decision Making
Planning and Organizing
Execution
Customer Focus
Coaching
Delegation and Empowerment

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Systems Engineer Specialist (Johannesburg, ZA)

Job Purpose

To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Identify opportunities to improve or enhance processes, adding value to Nedbank.
Ensure adherence to documented procedures by auditing service delivery functions.
Ensure the correct and effective use of system hardware and software.
Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures.
Recommend solutions through the investigation of service problems.
Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment.
Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
Approve and recommend actions to be taken and identify those which merit action.
Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed.
Enable decision making and technical reviews.
Ensure contingency during disaster recovery (DR).
Provide sustainable solutions per incident by conducting root cause and trend analysis.
Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.
Maintain a broad knowledge of state of the art technology, equipment and or systems across domains.
Meet the organisation's problem management needs through liaising with suitable vendors.
Build sound professional relationships.
Ensure understanding of client needs.
Ensure accurate reporting to stakeholders.
Provide advice to junior staff by participating in peer reviews and providing technical mentoring.
Enable recommendations and planning for the tuning of system hardware and software.
Monitor system efficiency against published SLAs.
Recover cost by ensuring time are captured correctly and against correct project.
Ensure end to end project delivery.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Minimum Experience Level

10 years plus exposure to IT environment with of 8 years Systems Engineering.

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business terms and definitions
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Microsoft Office
Principles of financial management
Principles of project management
Relevant software and systems knowledge
Research methodology
Decision-making process
Business writing skills
Relevant regulatory, compliance and risk legislation
Cluster Specific Operational Knowledge
Information Technology concepts
System Development Life cycle(SDLC)
IT Risk and security principes
ITIL
Single Operating system
Application systems
Computer Hardware & Software
Specific technology of relevant to domain
System Enigeering Concepts
Domain specific utilities

Behavioural Competencies

Decision Making
Influencing
Innovation
Building partnerships
Compelling Communication
Driving for Results
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Platform Owner (Johannesburg, ZA)

Job Classification

Platform Owner (145793)

Closing date: 26 June 2026

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

The Platform Owner is accountable for the end‑to‑end ownership, strategic direction, and sustainability of a core technology platform, including platforms that include AI, data, and intelligent automation capabilities. This includes ensuring the platform delivers measurable business value, remains architecturally sound, compliant, scalable, secure, and cost‑effective, while enabling multiple products, teams, and use cases across the organisation.

The role acts as the single point of accountability for platform outcomes, balancing business demand, technological evolution (including AI and automation adoption), operational resilience, risk, and vendor management. The Platform Owner works closely with Product Owners, Architects, Engineering, Data, AI, Operations, Risk, Finance, and external partners to ensure the platform supports current and future digital, automation, and AI‑driven business strategies.

Job Responsibilities

Platform Strategy & Ownership

Define and maintain the platform vision, roadmap, and target state, aligned to enterprise strategy, domain architecture, and business outcomes—explicitly incorporating AI, analytics, and automation capabilities where relevant.
Own the end‑to‑end platform lifecycle, including onboarding, change, modernisation, AI enablement, automation expansion, and eventual decommissioning.
Ensure the platform supports reuse, standardisation, scalability, and automation‑first principles across consuming products, channels, and AI use cases.
Drive adoption of intelligent automation, self‑service capabilities, and AI‑enabled features to improve efficiency, quality, and speed to market

Governance & Accountability

Establish and enforce platform standards, guardrails, and non‑functional requirements (performance, reliability, security, resilience, explainability, and ethical AI where applicable).
Ensure alignment with enterprise architecture, data governance, AI governance, security, risk, compliance, and regulatory requirements, particularly in regulated environments.

Delivery & Execution

Work with Product Owners, Engineering Leads, and Data / AI teams to translate business demand into platform, automation, and RPA and AI capabilities.
Prioritise platform backlog items, including technical debt, automation opportunities, model lifecycle improvements, resilience enhancements, and strategic innovation.
Oversee platform delivery across multiple teams or delivery streams, ensuring predictable, high‑quality outcomes and safe adoption of AI and automation.

Job Responsibilities Continue

Operational Excellence

Accountable for platform stability, availability, performance, and operational readiness, including AI and automation workloads in production.
Partner with Operations and SRE teams to ensure effective incident management, problem management, model monitoring, and root‑cause remediation.
Drive continuous improvement through automation, observability, telemetry, AIOps, and operational maturity.

Vendor & Commercial Management

Own relationships with platform vendors and strategic partners, including AI service providers, automation tool vendors, and system integrators.
Manage contracts, SLAs, roadmap alignment, performance management, and compliance obligations.

Stakeholder Management & Leadership

Act as a trusted technology leader and advisor to senior business and technology stakeholders.
Communicate platform strategy, AI and automation opportunities, risks, and trade‑offs clearly to executive and governance forums.
Mentor and guide teams to build deep platform, automation, and AI capability, ensuring succession and long‑term sustainability.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT Related Degree or Diploma

Essential Certifications

Preferred Certifications

Platform Specific Certifications

Minimum Experience Level

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
8–12+ years’ experience in technology delivery, platform ownership, or large‑scale systems management.
Proven experience owning or leading enterprise platforms, including platforms supporting automation, data, or AI workloads, in complex environments (e.g. payments, banking, telco, large digital ecosystems).
Strong understanding of architecture principles, platform design, distributed systems, and non‑functional requirements.
Strong hands-on experience with card switching solutions such as Postilion and Base24‑EPS.
Experience working with third‑party vendors, cloud services, and commercial contracts.
Extensive experience in card processing, with in-depth knowledge of transaction switching, clearing, and settlement.
Experience in regulated industries (financial services, payments).
Exposure to cloud platforms, APIs, event‑driven architectures, automation tooling, AI/ML platforms, and modern integration patterns.
Familiarity with AI governance, model lifecycle management, and responsible AI practices

Technical / Professional Knowledge

Networking
Storage area network infrastructure
Database Knowledge
IT Risk and security principes
Disaster Recovery & Business continuity standards
Information systems and technology

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Building Partnerships
Managing Work
Influencing
Work Standards
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Ab Initio Developer (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 140005
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

Data

Leadership Pipeline

Manager of Others

Position

Senior Ab Initio Developer

Why join our team!

Are you a seasoned Ab Initio Developer looking to make a meaningful impact in a collaborative, forward-thinking environment? We’re seeking a technically skilled and proactive professional to lead the design and development of enterprise-scale data integration solutions using Ab Initio tools such as GDE, Conduct>It, and EME. In this role, you’ll work closely with data architects, analysts, QA, and DevOps teams to build scalable, high-performance ETL workflows that power critical business decisions. You’ll also play a key role in mentoring junior developers, optimizing existing systems, and contributing to a culture of continuous improvement. We’re looking for someone who values open communication, mutual respect, and shared success—someone with a strong sense of accountability, a passion for learning, and a willingness to support team goals. If you're ready to join a team that celebrates innovation, collaboration, and professional growth, this is the opportunity for you.

Job Purpose

We are seeking a highly skilled Senior Ab Initio Developer with extensive experience in designing, developing, and implementing Data Integration solutions using Ab Initio. The ideal candidate will play a key role in designing, collaborating and building data integration processes across our enterprise data platforms, ensuring high performance, scalability, and reliability.

Job Responsibilities

Lead the design and development of complex ETL workflows using Ab Initio GDE, Conduct>It and the EME.
Work closely with data architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.
Optimize existing Ab Initio applications for performance, scalability, and maintainability.
Ensure data quality, integrity, and consistency across systems and processes.
Provide mentorship and technical guidance to junior developers.
Troubleshoot production issues and provide timely resolutions.
Participate in code reviews, testing, and deployment of data integration solutions.
Develop documentation, including data flow diagrams, technical specifications, and best practices.
Stay up to date with data engineering trends and Ab Initio product enhancements.

Essential Qualifications - NQF Level

Diploma
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in computer science, Engineering, Information Systems, or related field
Experience with cloud-based data platforms (AWS, Azure, GCP).
Exposure to CI/CD pipelines and version control systems (Git, SVN).
Knowledge of Agile/Scrum methodologies.

Minimum Experience Level

5-8+ years of hands-on experience in Ab Initio development.
Proficient in Ab Initio components: GDE, EME, Conduct>It, BRE, Metadata Hub, and Continuous Flows
Strong experience with relational databases (Postgres, MS SQL Server, DB2).
Experience with real-time APIs (Exposing a graph as an API, Continuous Flows)
Knowledge of data warehousing concepts, ETL design patterns, and data modelling.
Experience with Unix/Linux shell scripting and job scheduling tools (e.g., Autosys, Control-M).
Familiarity with big data platforms (Hadoop, Spark) is a plus.
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities

Technical / Professional Knowledge

Strategic planning
Performance management
Staff resource planning
Employee training/development
Agile Concepts
Data analysis
Change management
Principles of project management
Business writing skills
Client Service Management
Software Development
Disaster Recovery & Business continuity standards
Architecture Modeling
Data modelling tool
Engineering

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist: Tax Compliance & Reporting (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 144359 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - GBS FINANCE FUNCTION MANAGEMENT AND BI

Closing date: 19 June 2026

Job Family

Finance

Career Stream

Tax

Leadership Pipeline

Manage Self Professional (MSP)

Job Purpose

To design, develop, and maintain data solutions leveraging SAS, SAS Viya, SQL, and Denodo platforms, ensuring compliance with SARS third-party tax reporting requirements. The role demands proactive problem-solving, strong collaboration, ensuring strict compliance with both SARS and Off-shore Regulators third-party tax reporting requirements and internal governance standards. The role demands proactive problem-solving, strong collaboration, strategic thinking, and the ability to build relationships across business units. The specialist will play a key role in identifying compliance risks and opportunities, supporting Nedbank’s long-term tax strategy, and ensuring all processes align with regulatory and business objectives.

Key Responsibilities

Data Integration & Development

Develop and optimize SAS programs, including SAS Viya workflows,
PROC SQL queries, and ETL processes.
Implement data virtualization solutions using Denodo, ensuring seamless integration with enterprise systems.
Automate tax reporting processes for IT3, FATCA, and CRS submissions in line with SARS requirements.
Proactively identify and address compliance risks in data integration and reporting processes.

Data Accuracy & Quality Assurance

Validate data outputs for accuracy and completeness before submission.
Implement robust data quality checks and reconciliation processes to ensure compliance and reliability.
Monitor and resolve discrepancies in tax reporting datasets.
Ensure adherence to SARS BRS standards for monthly and annual submissions.
Maintain audit trails and documentation for all data processing activities.
Stay abreast of regulatory changes and proactively adapt processes to maintain compliance.
Support internal and external audits by providing accurate and timely data.

New Script Development & Optimization

Design and implement new SAS scripts and SQL procedures to improve efficiency and scalability.
Develop reusable code modules for recurring reporting tasks.
Continuously enhance existing scripts to align with evolving business and regulatory requirements.
Identify opportunities for automation, efficiency, and enhanced compliance through innovative solutions.

Compliance & Reporting:

Ensure adherence to SARS BRS standards for monthly and annual submissions.
Maintain audit trails and documentation for all data processing activities.
Deep understanding of regulatory requirements and compliance best practices in tax reporting.
Ability to interpret and apply tax legislation and internal governance standards.
Strategic thinker with the ability to anticipate risks, identify opportunities, and contribute to long-term planning.
Support internal and external audits by providing accurate and timely data.

Collaboration & Relationship Building:

Work closely with Group Tax, IT, and Data Engineering teams to resolve data issues and improve reporting accuracy.
Build strong relationships with stakeholders to ensure smooth project execution and foster a culture of compliance and strategic alignment.

Required Skills & Competencies:

Technical Skills:

Proficiency in SAS Base, SAS Viya, PROC SQL, and Denodo data virtualization.
Strong understanding of data shaping, ETL processes, and tax reporting automation.
Experience with scheduling tools and job scheduling. Exposure to SAS scheduler and or Control-M would be advantageous.
Familiarity with SARS third-party reporting standards (IT3, FATCA, CRS).

Soft Skills:

Initiative-driven with a proactive approach to problem-solving.
Excellent communication and relationship-building abilities.
Ability to work collaboratively in cross-functional teams.

Preferred Qualifications:

Degree/Diploma in Computer Science, Information Systems, or related field.
Base qualification in data engineering.
Experience in financial services or tax compliance environments.
Knowledge of data governance and auditability requirements.

Technical / Professional Knowledge

Business Acumen
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Research methodology
Relevant tax and legal knowledge
Financial analysis
Financial Acumen

Behavioural Competencies

Earning Trust
Collaborating
Initiating Action
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Solutions Architect (Johannesburg, ZA)

Job Purpose

To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.

Job Responsibilities

Design scalable, secure, and resilient solutions for the Generic Lending Platform using Java 17, Spring Boot, microservices, distributed systems, metadata‑driven architecture, and modern integration patterns.
Architect, optimize, and support containerized workloads on OpenShift, including CI/CD pipelines, observability, performance tuning, and adoption of container best practices.
Design and govern REST APIs, SOAP services, Kafka/event-driven components, DB2/PostgreSQL data structures, JSON/XML schemas, and system resilience mechanisms to ensure reliable end-to-end platform behavior.
Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
Collaborate and communicate and obtain buy-in from key stakeholders.
Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
Flesh out designs and contribute to functional and non-functional requirements.
Assist software designers with lower level designs.
Troubleshoot issues relating to technical delivery.
Design with a holistic, robust and sustainable mindset.
Apply a product management mindset (long term thinking).
Mentor and coach software engineering practitioners.
Keep abreast of the technical landscape on how it fits together.
Understand constraints and risk and make the necessary trade-offs.
Influence and negotiate with key stakeholders.
Craft the end to end solution taking into consideration: people, technology, systems and data.
Future proof end to end solutions as far as possible within the organisation constraints.
Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
Grow the engineering lead practice through contributing to the engineering lead chapter.
Drive organisational alignment across areas of accountability
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSc (Computer Science), BCom (Information Systems).
Professional Qualification Level 6 (Look at new degree naming conventions)

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 8 Years experience in similar roles.

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Wellington, ZA)

Job Requisition details

Req: 146391

Role: Service Consultant

Area: Wellington

Advert closing date: 19/06/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566