Jobs at Nedbank

Business Manager Commercial Banking (Durban, ZA)

Requisition Details & Talent Acquisition Details

REQ ID: 146870

Talent Acquisition Specialist: Lerato Sithole

Location: Durban- Kingsmead

Closing Date: 27 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join the Team

Join a high-performing Commercial Banking team where you will partner with leading commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in Commercial banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in Commercial sectors and/or specialised industries
Strong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Preferred Certifications

None

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Cloud Engineer: Database Services (Johannesburg, ZA)

Job Purpose

To implement and maintain the Nedbank private and hybrid cloud environments in line with Nedbank's Cloud Strategy in order to optimise IT expenditure and deliver efficiencies through automation.

Job Responsibilities

Engage and collaborate with Infrastructure Designers and Platform Owners to review and approve cloud template and patterns
Conduct logical deployments of cloud configuration/s
Automate cloud services
Collaborate with Public Cloud Providers specifically around the integration and consumption of services
Maintain and enhance cloud service offerings including portal and catalogue items
Ensure all service offerings integrate into ITSM processes (includes infrastructure recoveries, management and delivery according to SLA)
Responsible for capacity planning to ensure capacity exists at the right time with the right infrastructure
Ensure that enterprise standards and IT governance standards are applied to the cloud infrastructure
Report on the performance of the cloud infrastructure and recommend actions where required
Act as a third level support to the cloud infrastructure operations team
Advise and consult to project workgroups on all cloud related matters
Ensure and maintain the stability and reliabitly of the cloud services
Rightsize the infrastructure as and when required
Execute deliverables in line with cloud stategy within agreed timeframes
Keep certifications valid and up to date
Keep up to date with current industry trends
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Job Responsibilities Continue

Automation of cloud database services end to end
Conduct logical deployments of cloud configuration/s.
Maintain and enhance cloud service offerings including portal, catalogue and marketplace items.
Ensure that enterprise standards and IT governance standards are applied to the cloud database services.
Performance and cost Optimization practices.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Certifications

Public Cloud Certifcation and Virtualisation certification (VMware preferable)

Minimum Experience Level

8-10 Years IT infrastructure and operations experience
6+ Years Database administration experience
3+ Years advanced automation/code deployments experience

Technical / Professional Knowledge

Advanced database management and security best practices
Advanced automation deployments
Disaster Recovery and business continuity.
Networking Knowledge
Storage area network infrastructure
Database Management
Computer Security
Disaster Recovery & Business continuity standards
Information Technology concepts
Systems application Design

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Please contact the Nedbank Recruiting Team at +27 860 555 566

KI Commercial Insurance (Johannesburg, ZA)

Job Classification

Job Requisition: 146523
TA Specialist: Refilwe Falatsi
Closing Date: 31 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Distribution
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

To oversee advice quality, intermediary services, and FAIS compliance within a short-term insurance intermediary business by ensuring that representatives, processes, and controls meet regulatory, conduct, and governance requirements. The role safeguards client outcomes, licence obligations, and business reputation while enabling compliant and sustainable commercial growth within the broker channel.

Job Responsibilities

Ensure compliance standards are met and risks are mitigated as identified by compliance audits
Ensure that compliance risk is adequately addressed and corrective actions is adhered to by the risk advisors.
Influence the enhancement of business processes and methodologies as it relates to the broker channel Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.
Engage with stakeholders; Head of Staff Assisted, Head of Technical and First Line of Defence on findings of compliance risk and KI audits for broker channel.
Enable management to make informed decisions and prevent compliance breeches.
Ensure that stakeholder relationships are effectively managed.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of broker channel.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Ensure the brokerage maintains adequate and appropriate oversight over all representatives rendering advice or intermediary services
Ensure that representatives are correctly registered on the FAIS register for the applicable product categories and offerings.
Monitor representatives working under supervision and ensure that supervision plans, review evidence, coaching, and sign-offs are completed within prescribed timelines.
Oversee the quality of advice provided by commercial insurance representatives, with specific focus on client needs analysis, suitability of recommendations, disclosures, record of advice, and replacement advice.
Review sampled advice files, call recordings, policy documentation, quotations, needs analyses, and client communications to confirm compliance with advice standards.
Ensure that representatives provide appropriate advice aligned to client risk exposures, business operations, product suitability, affordability, and policy terms.
Monitor adherence to Treating Customers Fairly principles and ensure fair client outcomes are evidenced across the advice journey.
Identify trends, systemic weaknesses, poor advice practices, or recurring conduct risks and ensure corrective action is implemented.
Review high-risk cases, automatic failures, complaints, policy replacements, complex commercial placements, and material advice deviations.
Ensure that remediation actions, coaching interventions, rework, and client rectification are completed and evidenced
Provide formal Key Individual attestations on the adequacy of oversight, controls, representative competence, and adherence to FAIS requirements.
Review complaints, regulatory incidents, advice failures, client detriment matters, and potential breaches linked to commercial insurance representatives.
Ensure that root causes are identified and that corrective action addresses both the individual case and any systemic control weakness.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Degree
Insurance Qualification
RE1
RE5

Essential Certifications

FAIS Qualification Regulatory Examinations 1 Qualification
FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years experience in intermediary business (Commercial Broker business)
2 – 3 years Key Individual experience

Technical / Professional Knowledge

Relevant Governance controls and regulatory knowledge
Corporate Governance & Compliance
Compliance reporting
Archiving Documentation
Policy & Procedural Knowledge

Behavioural Competencies

360° Decision Making
Influencing
Building Trusting Relationships
Managing Work
Quality Orientation
Stress Tolerance

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Loss Adjusting Manager (Johannesburg, ZA)

Job Classification

Job Requisition: 146873
TA Specialist: Refilwe Falatsi
Closing Date: 31 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Operations | Support Services - Loss Adjusting Team
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Leadership Pipeline

Manage Others

Job Purpose

To lead and manage a team responsible for conducting contractor audits, authorizations over-mandate, claims adjustments, valuation at risk assessments, contractor rate negotiations, and handling customer complaints.

Job Responsibilities

Claim Management:
- Advise and provide technical support to Nedbank Insurance claims, underwriting, and complaints departments.
- Minimize claim losses.
- Oversee a team of desktop, field, and project management adjustors responsible for assessing, auditing, and authorizing claims in terms of allowable rates.
Risk Management:
- Detect and identify fraudulent activities while working closely with Group Forensic services both internally and externally to enhance fraud detection solutions.
- Perform risk management functions by identifying underwriting risks and supporting the underwriting and product solution divisions to mitigate risk.
- Ensure adherence to all legislative requirements and ensure the business continuity plan is updated and tested annually.
Vendor Management:
- Provide support to the Procurement division in onboarding and training service providers on policy wording, processes, and rates.
- Monitor service providers through report writing, policy interpretation, claims costs, and service.
- Maintain and sustain good business relationships between service providers, clients, and Nedbank Insurance.
Reporting and Operational Efficiency:
- Ensure the quality and accuracy of reports.
- Highlight process inefficiencies through end-to-end process mapping.
Technical Skills and Legislation:
- Keep technical skills current and stay abreast of any changes to legislation.
Arbitrations, Second Opinions, and Disputes:
- Facilitate and assist in resolving disputes brought to the attention of the National Financial Ombuds scheme that require further investigation.
- Evaluate the merit of client complaints when the client is not satisfied and resolve the complaint through inspection or clear interpretation of the policy.
Transformation:
- Meet transformation targets during staff recruitment, retention, and training, and use preferred suppliers.
Culture:
- Contribute to a culture of transformation by participating in Nedbank culture-building initiatives, business strategy, and CSI.
- Develop and implement action plans to address issues raised in culture surveys.
Strategy:
- Support the implementation of business optimization improvement initiatives.
- Review Nedbank and Business Unit plans and ensure delivered systems, processes, services, and solutions are aligned to support the achievement of the business strategy, objectives, and values.
Staffing:
- Implement performance agreements, ensure a clear vision, agree on goals and objectives, provide regular feedback on performance, recognize and reward achievement, and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps and agree on appropriate actions.
- Ensure that team members stay abreast in their field of expertise and deliver on the expectations from stakeholders by tailoring development needs as identified.
- Create an environment of teamwork and encourage participation in decision-making processes.
- Identify current and future training and development needs and recruit and manage talent.
Self-Development:
- Identify training courses and career progression opportunities for self.
- Ensure personal development plan activities are completed within the specified time-frame.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Degree in Building Science, Construction Management
National Diploma in Construction or relevant construction related qualification (NQF Level 7)
Insurance Qualification

Minimum Experience Level

Minimum of 5-years experience managing a team of loss adjusters and 5-years as a Building Assessor or Construction Related Experience.
5 years' + experience in the Short-Term Insurance Industry.
Participation or membership of professional bodies i.e. SAIA, PIRB. IOPSA, ILASA,etc.

Technical / Professional Knowledge

Relevant software and systems knowledge
Risk management process and frameworks
Accounting standards
Data analysis
Internal audit policies and procedures
Performance management
Strategic planning
Change management
Budgeting
Governance, Risk and Controls

Behavioural Competencies

Building Partnerships
Communication
Decision Making
Innovation
Continuous Improvement
Driving for Results

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Web Specialist (Johannesburg, ZA)

Job Classification

146907

Job Post End Date: 27 July 2026

Job Family

Marketing, Communication and Research

Career Stream

Marketing and Brand Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

The Web Specialist will be responsible for managing, optimising and supporting enterprise web platforms, with a specific focus on enhancing the performance, accessibility and success of the MFC website. This role involves collaboration with cross-functional teams to deliver high-quality digital experiences aligned with business goals.

Job Responsibilities

Enterprise Web Support & Management

Maintain and update enterprise websites, ensuring content accuracy, brand consistency, and technical stability.
Implement SEO best practices and monitor performance metrics using tools like Google Analytics, Search Console, and SEMrush.
Manage CMS platforms (e.g. Adobe Experience Manager) and ensure timely publishing of content.
Troubleshoot and resolve web-related issues, liaising with IT and development teams as needed.

MFC Website Focus

Monitor and report on MFC website performance, including traffic, conversion rates, and user engagement.
Collaborate with MFC stakeholders to align web content and functionality with business objectives.
Conduct regular audits to ensure compliance with accessibility standards, security protocols, and UX best practices.
Recommend and implement enhancements to improve customer experience and digital conversion.

Project & Deliverables Management

Define and manage web-related deliverables for campaigns, product launches, and digital initiatives.
Create and maintain documentation for web processes, standards, and governance.
Support testing and QA for new features, updates, and integrations.
Coordinate with external vendors and internal teams to ensure timely delivery of web projects.

Minimum Experience Level

Required Skills & Experience:

3–5 years of experience in web management or digital marketing in an enterprise environment.
Strong understanding of HTML, CSS, JavaScript, and CMS platforms.
Experience with web analytics, SEO, and performance optimization.
Familiarity with UX/UI principles and responsive design.
Excellent communication and stakeholder management skills.
Experience working with financial services or regulated industries is a plus.

Key Deliverables:

Monthly performance reports for MFC website.
Web content updates and publishing schedules.
SEO and accessibility audit reports.
Project plans and timelines for web initiatives.
Documentation of web governance and standards.

Technical / Professional Knowledge

Accounting principles
Communication Strategies
Governance, Risk and Controls
Decision-making process
Company/Division/Cluster/Business Unit specific business knowledge
Understanding of branding & brand building principles and techniques as drivers of marketing strateg
Writing of briefs and verbal articulation thereof to internal and external stakeholders
Development and implementaion of marketing plans in support of the marketing and business strategies

Behavioural Competencies

Building Partnerships
Communication
Customer Focus
Decision Making
Initiating Action
Innovation
Work Standards
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

MIS Specialist (Johannesburg, ZA)

Job Classification

Job Requisition: 146864
TA Specialist: Refilwe Falatsi
Closing Date: 28 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Distribution Analytics
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To assist in the development of analytics and reporting through the delivery of insights and analytics to stakeholders for business application in alignment with Nedbank's strategic focus areas.

Job Responsibilities

Deliver reports by extracting and analysing financial data according to agreed-to timeframes.
Deliver analytics and reports for business visibility and action by evaluating and consolidating feedback.
Track and monitor profitability by analysing trend lines for business/product.
Determine business and client data needs through engagement with stakeholders.
Communicate with internal/external stakeholders by participating in information sharing sessions.
Build and maintain relationships with internal/external stakeholders through formal engagement processes.
Distribute qualitative reports on time by adhering to processes and procedures, control measures and business requirements.
Keep stakeholders informed by communicating according to agreed-to processes.
Leverage resources by identifying and applying resource mechanisms.
Ensure delivery of management information by adhering to standards, policies and procedures.
Identify and raise non-compliance and risks through analysis and reporting for business to action.
Identify work obstacles by monitoring resources and engaging with stakeholders.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

B degree that includes Mathematics, Information Systems and/or Finannce

Minimum Experience Level

3 - 5 years experience in information management, specifically in being a Specialist.
Non-negotiables:
- PowerBI: Intermediate to Advanced Level (2 - 4 years)
- SQL Server: Intermediate to Advanced Level (2 - 4 years)
- MS Excel: Advanced Level

Technical / Professional Knowledge

Administrative procedures and systems
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Banking knowledge
Banking procedures

Behavioural Competencies

Communication
Customer Focus
Decision Making
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Market Manager (Lichtenburg, ZA)

Requisition Details & Specialist Recruiter Information

REQ 146863 - Twanette Coetser

Closing Date - 27 July 2026

Cluster and Location

Personal and Private Banking - Consumer Channel

Lichtenburg, North West Province

Career Stream

Sales

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Market Manager Lichtenburg

Job Purpose

To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage staff to deliver outstanding client service.

Job Responsibilities

Nedbank Goals:

Achieve sales growth targets.
Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
Drive client acquisition and increase digital market activity across the community.
Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.

Client Engagement:

Analyse client profiles to understand their needs and to identify leads for cross-selling or client retention/growth.
Ensure client teams are prepared for client engagements to improve client experience and acquire/retain clients.
Analyse client feedback reports from Service teams and address/ action plan and root causes with teams to achieve service excellence goals.
Enhance client experience aligned to the Nedbank brand pillars by ensuring that all stores meet the defined service standards and corporate image requirements.
Educate clients to shift towards transacting and servicing through digital channels and focus on increasing digital activity.
Ensure compliment and complaint management.

Risk and Ops:

Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained.

Lead:

Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Work with the support and management teams to remove identified hurdles preventing team and community to achieve predefined goals and develop a client-first mindset.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.Ensure and lead consequence management, discipline and effective employee relations.

Minimum Experience Level

3 - 6 years' experience working as a Market Manager or as a Branch Manager
2 years' experience in a client facing retail sales environment and 2 years experience in people management

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Completed Degree in Finance / Marketing or Business Management
Preferably having completed a Regulatory KI Exam (RE1)

Technical / Professional Knowledge

Customer service principles
Consumer behaviour
Sales Strategies
Competitor analysis
Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Workforce planning

Behavioural Competencies

Creating a Service Reputation
Business Acumen
Building Customer Relationships
Creating Demand Through Insight
Delegation and Empowerment
Motivating the Sales Team
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Officer Payout (Pretoria, ZA)

Job Req

146965

Closing Date

24 July 2026

Location

Sandton

Period

Contract Position

Job Purpose

To ensure financial transactions are processed within the agreed turnaround times in terms of the laid down procedures and processes to effectively manage risk within the bank.

Job Responsibilities

Prevent financial loss by ensuring accurate calculations and capturing.
Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis.
Meet stakeholders’ expectations by ensuring agreed Service Level Agreements (SLAs) are adhered to.
Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
Build and maintain stakeholder relationships by meeting SLAs, providing feedback and taking corrective action where appropriate.
Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures.
Clear any unreconciled items by investigating and noting follow up if unresolved for audit trail purposes.
Ensure work is completed to plan by taking ownership and accountability for tasks and activities.
Check daily volumes and report irregularities in the workflow.
Contribute to process enhancements by identifying opportunities for improvement.

Job Responsibilities Continue

Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce: Accounting, Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

2-3 years experience working in financial, risk and process management environments

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Decision Making
Initiating Action
Stress Tolerance
Work Standards
Continuous Improvement
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Associate Principal: Property Partners (Johannesburg, ZA)

Location

This role is based in Johannesburg & Cape Town.

Job Purpose

To maximize sustainable revenue streams by assisting in the origination and driving the implementation of profitable complex structured finance solutions with targeted clients of the bank related to mezzanine lending and equity commercial property transactions in line with the Nedbank business strategy.

Job Responsibilities

Achieve sustainable financial results by assisting in the effective origination and acquisition of equity investments and mezzanine funding opportunities in the Real Estate Sector and achieving allocated financial budgets and targets.
Structure; implement; monitor and manage deals; taking corrective, value enhancing action when required; compiling and pitching presentations to new and existing clients; running the relevant models to ensure the deal is appropriately priced, compiling investment papers for presentation to Investment Committee and working with Property Finance, Finance, Legal and other stakeholders on the implementation of deals.
Cross-sell complimentary products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality; cost; business expectations and compliance.
Contribute to improved client service, develop strong relationships with new and existing clients and meet and exceed client needs constantly, by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
Ensure the effective and appropriate execution of transactions; complying with risk standards and adhering to policies; procedures and regulatory requirements.
Undertake semi-annual reviews of each investment, updating the committee on progress and highlighting identified risks.
Improve deal origination by providing multidisciplinary solutions; identifying and resolving work problems and delivering the required output to clients; and refining and enhancing coverage.
Develop collaborative client and internal relationships by providing high quality advice; execution; and delivery on new and existing transactions meeting business needs.
Seek opportunities to improve business processes and systems by identifying, recommending and implementing effective ways to operate.
Participate and support corporate responsibility and other initiatives for the achievement of business strategy (e.g. Sustainability Strategy).
Manage costs and contribute to Business Unit cost efficiency by operating within the allocated budget.
Ensure the SPV's with which we are involved in comply with the legislation in so far as regulatory, company secretary and accounting practices are concerned.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom/BSC in Property studies or equivalent financial qualification
Chartered Accountant (CA), Chartered Financial Analyst (CFA)

Essential Certifications

Chartered Accountant (SA), Chartered Financial Analyst

Minimum Experience Level

4-6 years’ experience in commercial Property Finance; Equity and/or Mezzanine Debt; Investment Banking and Sales; and/ or Property Development.

Technical / Professional Knowledge

Business Acumen
Business principles
Data Analysis
Governance Risks and Controls
Principles of Financial Management
Regulatory knowledge
Business writing and presentation skills
Relevant Systems and software knowledge
Research methodology
Relevant product knowledge
Oral and written communication techniques

Behavioural Competencies

Building Partnerships
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist: Quantitative Analytics (Johannesburg, ZA)

Job Classification

REQ#: 146923

Location: Johannesburg, Gauteng

Closing Date: 28 July 2026

Talent Acquisition: Noli Madikane

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

To provide strategic quantitative insights across the end-to-end credit lifecycle, leveraging advanced analytics to identify emerging risks, uncover growth opportunities, and influence business strategy. Acting as a trusted analytical partner, the role translates complex data into actionable recommendations that enhance portfolio performance, profitability, and risk management.

Job Responsibilities

Strategic Analytics and Portfolio Insight Leadership

Develop a deep understanding of portfolio performance across the end-to-end credit lifecycle within Private Clients, Wealth, and Small Business Services.
Identify emerging risks, customer behaviour trends, portfolio opportunities, and competitive threats through advanced quantitative analysis.
Design proactive monitoring frameworks and early warning indicators to support strategic decision-making.
Influence portfolio, credit, and business strategy through evidence-based recommendations to senior stakeholders.

Executive Decision Support and Strategic Influence

Act as the link between data, analytics, and business strategy by translating complex findings into actionable insights.
Present portfolio performance, strategic risks, and growth opportunities to leadership forums and executive stakeholders.
Support the development of strategic targets, forecasts, and key performance indicators.
Provide independent quantitative challenge to existing strategies, assumptions, and business decisions.

Advanced Analytics and Quantitative Excellence

Develop and enhance advanced analytical models, decision-support tools, and monitoring frameworks.
Utilise SAS, Python, SQL, and other analytical tools to solve complex portfolio and business challenges.
Extract meaningful business insights from diverse and complex data sources.
Drive innovation through automation, advanced analytics, and continuous improvement initiatives.

Financial and Commercial Insight

Analyse portfolio performance within the broader commercial, financial, and competitive environment.
Assess the impact of strategic decisions on portfolio growth, profitability, customer outcomes, and risk performance.
Conduct scenario analysis and forecasting to support strategic planning and investment decisions.
Provide commercially relevant recommendations that balance growth, risk, and shareholder value.

Leadership and Stakeholder Engagement

Build trusted relationships with executives and key business stakeholders across Credit, Risk, Finance, Product, and Operations.
Collaborate with quantitative analysts and senior analysts to deliver high-quality analytical outputs.
Provide technical guidance and mentorship to less experienced analysts where required.
Champion a data-driven decision-making culture across the business.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Postgraduate qualification (Honours, Master's or equivalent) in a quantitative, analytical, or finance-related discipline.
Professional certification in Data Science, Machine Learning, Advanced Analytics, Financial Modelling, Risk Management, or a related field.

Minimum Experience Level

Minimum 6 years' experience in quantitative analytics within the banking, financial services, or insurance industry.
Experience in credit, portfolio, risk, or customer analytics.
Proven ability to translate complex analytical findings into strategic business insights and recommendations.
Advanced proficiency in SAS, Python, and SQL.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Knowledge of risk
Quantitative Skills
Systems knowledge

Behavioural Competencies

Earning Trust
Coaching
Customer Focus
Decision Making
Innovation
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Multi - Discipline Specialist (Johannesburg, ZA)

Job Classification

Multi - Discipline Specialist - 146791

Closing date: 31 August 2026

Job Family

Information Technology

Career Stream

It Technical/Specialists

Leadership Pipeline

Manage Self: Expert

Job Purpose

To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen

Job Responsibilities

Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies.
Develop solutions using knowledge of the technologies.
Ensure ongoing availability within the SLA requirements.
Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
Identify further opportunities for use of the technologies.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Seek opportunities to improve business processes, models and systems.
Participate in Research and Development related to specific.
Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements.
Provide problem solving in high impact incidents.
Present to stakeholders on any impact or change to multiple technologies.
Engage with vendors related to multiple technologies.
Meet bank's needs by presenting on the exploitation of the technologies.
Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided.
Expand IP beyond own technology speciality.
Break down components of end to end design and defined logical units of work.
Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design.
Ensure test strategy covers full end to end design.
Provide integration solutions and validate the technical component design.
Review and approve component designs.
Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems.
Provide the application flow.
Document and maintain the end to end design.
Build end to end design and release to stakeholders.
Ensure alignment to IT strategy to architecture roadmaps.
Upskill all stakeholders. Lead end to end design on project.
Ensure awareness of Group Technology initiatives and standards. Support the achievement of the business strategy, objectives and values.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team.
Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Essential Certifications

Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Minimum Experience Level

10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business writing
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Cluster Specific Operational Knowledge
Mentoring
Information Technology concepts
System Development Life cycle(SDLC)
Role relevant related technologies
Service orientated Architecture (SOA)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Usability and GUI techniques
Multiple operating system
Systems Analysis and design

Behavioural Competencies

Earning Trust
Communication
Collaborating
Decision Making
Initiating Action
Innovation
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Assistant Financial Officer (6-month Contract) - Cape Town (Cape Town, ZA)

Job Family

Finance

Career Stream

Accounting

Leadership Pipeline

Manage Self: Technical

Closing Date

Friday 24 July 2026

Job Purpose

To provide financial management services to stakeholders through effective processing; monitoring; budgeting/forecasting; analysis and reporting; thereby ensuring good governance and financial control across the Nedbank Group.

Job Responsibilities

Contribute to business unit's cost saving by operating within agreed targets.
Contribute to improvement of team performance by partnering with team leaders and giving advice and feedback on how they are performing.
Maintain client satisfaction by responding to general queries and adhoc requests timeously.
Contribute to team skills by sharing knowledge and ideas.
Build and maintain business relationships with internal and external stakeholders by providing and discussing monthly financial packs.
Validate accuracy and allocation of entries posted to the general ledger (GL) or database (DB) by checking the daily GL and DB accounts and reports.
Process staff claims by allocating them to the correct branch and GL account.
Process ledger entries by preparing the VAT upload and forward to Group Finance for further processing.
Ensure entries are correctly allocated by liaising with the relevant parties and following up on any discrepancies.
Prepare a variance report by comparing budget/forecast against actuals and providing comments for the variances.
Perform daily bank reconciliations by clearing entries to the GL.
Perform monthly balance sheet reconciliations by comparing GL and balance sheet balances and explaining reconciled items.
Review validity of invoices by making sure that they meet policy requirements in terms of signatures, mandates and tax.
Submit invoices for payment by capturing on the P2P System and select authorisers for approval.
Prepare budgets, forecasts and three-year plans by liaising with team leaders and gathering relevant information.
Manage and monitor asset registers by physically checking asset numbers and verifying them against the asset register.
Process purchase orders of capex (new or replacement) by allocating reference numbers and ensuring validity of order in terms of signatures and mandates.
Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

A relevant Degree in Accounting, Finance, Auditing, etc.

Minimum Experience Level

2-4 years experience with 1-2 years' experience in financial services environment
Experience working in SAP Finance
Experience working in MS Excel (Advanced level)

Technical / Professional Knowledge

Accounting principles
Administrative procedures and systems
Banking knowledge
Business principles
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Applied Learning
Communication
Decision Making
Stress Tolerance
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Banker: SBS (Bloemfontein, ZA)

Requisition Details

REQ NUMBER:146920

Closing Date 27 July 2026

Location-Westdene- Bloemfontein

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Financial Planner - Roodepoort (Roodepoort, ZA)

Job Classification

Requisition - 146830 - Melissa Cloete

Business Unit - Nedbank Personal and Private Banking; Nedbank Financial Planning (NFP)

Location - Roodepoort, Johannesburg

Closing Date - 24 July 2026

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

Job Responsibilities

Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
Examine and suggest financial solutions and strategies for the financial plan (plan for life).
Assist clients in implementing their plans and carry out financial transactions.
Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
Building a sustainable and profitable practice.
Participate and attend all business engagements to build and strengthen relationships.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Diploma

Preferred Qualification

NQF5 FSCA Accrediated qualification is essential
Certificate: Financial Planning - advantageous

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

1 year experience as a Financial Planner (Long Term Investments)
Proven sales experience

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Relevant software and systems knowledge
Relevant regulatory knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Sales Disposition
Building Trusting Relationships
Energy
Adaptability
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 146885

Role: Service Consultant

Area: Eastrand Mall

Advert closing date: 27/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

QA Lead (Johannesburg, ZA)

Job Classification

QA Lead (146747)

Closing date: 24 July 2026

Job Family

Informaton Technology

Career Stream

IT Operations

Leadership Pipeline

Manager of Others

Job Purpose

To Lead Quality Engineering in squads in accordance with the agreed Test Engineering & Quality practices. Ensure alignment across stakeholders to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
Build a deep understanding of the domain in order to contribute to the ongoing value proposition.
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Participate in the overall PI planning and the squad deliverables including capacity estimation and interdependencies.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Create the Test Strategy, approach or plan and ensure alignment to the squad objectives.
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Ensure all committed user stories and acceptance criteria are tested for the specific release ensuring quality is not compromised.
Participate in the backlog grooming and in the sprint planning.
Participate in the daily stand-up where necessary, manage the issues raised by the Software Quality & Test Engineers and raise relevant associated risks.
Encourage the Software Quality & Test Engineers to collaborate across squads to ensure efficient implementation of deliverables and ensure automation governance is adhered to by all.
Perform pull requests and ensure all feature branches are committed to Master.
Review that the test automation solution meets the architectural and development standards that are re-usable and scalable.
Challenging the business and technology solutions in alignment with client value proposition.
Ensure integration into and continuous test automation execution on DevOps pipelines.
Work with the Enterprise Quality Assurance Practise Lead on the metrics and reporting to communicate quality engineering practices.
Ensure the defect management process is adhered to by the Software Quality & Test Engineers.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
Encourage Peer reviews of the QA artefacts.
Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.

Job Responsibilities Continue

Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
Seek ongoing improvements in technical capabilities.
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Mentor the Engineers within the team to improve their technical capabilities.
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Provide input into performance management of team members (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
Support the achievement of the business strategy, objectives and values.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Total number of years of experience:7 - 10 years
Management experience as part of the above years:1 - 2 years
Type of experience:Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Test analysis & design experience. 4 years Test automation experience. 1-3 years Development experience. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Ability to understand and interpret logical solution architecture
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Experience of implementing QA solutions within a continuous integration and continuous delivery pipeline
Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Service virtualisation & Data virtualisation
Vulnerability testing
Performance and load testing

Behavioural Competencies

Adaptability
Decision Making
Emotional Intelligence Essentials
Technical/Professional Knowledge and Skills
Influencing
Quality Orientation
Planning and Organizing
High-Impact Communication

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Agric: NCB (Pietermaritzburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition ID: 146662

Talent Acquisition Specialist: Lerato Sithole

Location: Pietermaritzburg - KZN

Closing Date: 24 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join The Team

Join a high-performing Commercial Banking team where you will partner with leading Agricultural clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned Relationship Manager with strong experience in commercial or agricultural banking
Proven experience within the agricultural sector, with exposure to Sugarcane, Dairy, and Macadamia Nut farming.
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Preferred Certifications

None

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.
Exposure working with clients in the Agriculture space.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technical Lead: Markets & NIS (Johannesburg, ZA)

Job Classification

Technical Lead: Markets & NIS (146790)

Closing date: 31 July 2026

Job Family

Career Stream

IT Application Development

Leadership Pipeline

Manager of Managers

Job Purpose

To take up the role of the Technology Leader tasked with enabling the CIB Markets and Custody Services objectives through innovative use of Technology and data, Operating with an “1-in-the-box “mode, they collaborate closely with their product owner counterpart, while overseeing their tribe technology resources and both balancing cluster specific and enterprise-wide technology responsibilities.

Accountable for the technology strategy, stability, resilience and evolution of trading platforms across the Markets business, ensuring that trading, risk, market data, execution, post-trade and regulatory technology capabilities support business growth, operational resilience and client outcomes

Job Responsibilities

Technical Excellence

Run the end-to-end technical estate for Markets and NIS, ensuring a resilience, cyber secure and predictable service can be rendered
Invest in the health of the end-to-end technology stack, ensuring the domain is also equipped with best fit for purpose and modern capabilities
Deliver integrated end-to-end solutions that transform the business and unlock customer and staff value
Drive technical excellence by instilling modern engineering practices, leveraging AI as part of the SDLC. Drive engineering velocity by ensuring they are efficient and effective

Stakeholder management
•   Build strong product owner relationships and delivers customer-centric solutions by using customer feedback and data to drive continuous improvements.
•   Establish systems that encourage and reward partnering with others to innovate and maintain a future fit IT estate for the platforms being owned, ensuring that varied perspectives are included.
•   Anticipate and balance the needs & priorities of multiple stakeholders.
•   Share stakeholder feedback while inspiring others to consistently seek input and learn from their internal and external stakeholders.
•   Promote an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders.
•   Create an environment in which team members feel a strong sense of ownership and accountability toward creating the best possible customer experience.
•   Build partnerships and works collaboratively with Product Owners and other stakeholders to meet shared objectives.
•   Ensure Tribe management and Tech Engineering excellence
•   Drive client specific technology enablement
•   Take ownership of Group Technology project delivery

Instilling Innovation
•   Create new and better ways for the organization to be successful by inspiring people to develop breakthrough solutions. Invests and takes risks to lead cutting-edge innovations that creates value.
•   Guide team to hold each other and self-accountable for goals, adherence to policies and procedures.
•   Track team metrics and milestones, redirecting effort, as necessary, for continued progress.
•   Ensure Dependency mapping across products, platforms and automation initiatives.
•   Set ways of working that leads to high velocity value creation and execution.
•   Ensure adherence to risk and compliance governance to mitigate risk.

Process improvement and Problem resolution
•   Implement the most effective and efficient processes to get things done, with a focus on continuous improvement.
•   Motivate people to produce highest-quality outcomes and pursue continuous improvement.
•   See that problems are well examined and improvements are integrated into all relevant work processes.
•   Consistently achieves results, by creating, energy and an emphasis on excellence in the team, using productive behaviours. Builds a strong sense of urgency to exceed goals and beat deadlines.
•   Tackle new problems, using both successes and failures as learning fodder.

Job Responsibilities Continue

Communication
•   Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
•   Engage diverse groups by communicating in a way that matches each group's preference by listening carefully and probes beneath the surface to gain richer insight on others' views.
•   Gains the confidence by building a team with an exemplary reputation for reliability and for meeting even difficult commitments.
•   Builds trust among people and groups by ensuring honest and up-front communication; maintains transparency.
•   Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
•   Engage with diverse groups by communicating in a way that matches each group's preference.
•   Provide technology and strategy and leadership.

People Management and Development
•   Steers others skilfully with a stabilizing presence and clear targeted coaching in order to make significant progress.
•   Create a highly motivating atmosphere in which people feel energized and enthusiastic about achieving common goals. Trusts the team to make decisions and empowers them to make significant contributions.
•   Develop people to meet both their career goals and the organization's goals and remain future fit.
•   Define future skills and development plans to ensure the skills are aligned to the adoption of modern technology
•   Build long-term succession for key roles.
•   Build a learning culture in the team by using teachable situations to offer insightful coaching.
•   Recommends and facilitates activities and assignments that assist growth within the team.
•   Gains the confidence and trust of others through honesty, integrity, and authenticity.
•   Maintains high ethical standards and professional codes of conduct.
•   Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
•   Incorporates new concepts and principles into own expertise uses these fresh insights to solve problems.
•   Provide coaching or support to keep people moving forward despite incomplete information.
•   People, culture and team management - set clear objectives and KPIs, coaching and mentoring, stakeholder engagement.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor – Information Technology / Information Systems
BSc in Mathematical Sciences (Computational Science)
BSc Financial Engineering
BSc Actuarial Science and Financial Mathematics
Beng Mechatronics

Preferred Certifications

CQF – Certificate in Quantitative Finance
ACI Dealing Certificate
FRM – Financial Risk Management
Cloud certification: Azure, AWS or Google Cloud
Architecture certification: TOGAF or equivalent
Cybersecurity or resilience certification: CISSP, CISM, CRISC or equivalent
Agile / delivery certification: SAFe, Scrum, PMI-ACP or equivalent

Minimum Experience Level

Essential Requirements:

•   IT Qualification: IT, Data and Engineering
•   Type of experience:11 Years + Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation
•   5+ years at senior leadership level, with proven track record of strategic leadership
•   Experience managing complex Technology matters in regulated banking environments

Leadership Capabilities

Exceptional ability to influence and collaborate with Exco members and other relevant stakeholders
Strong communication skills with capability to translate complex legal concepts for business audiences
Proven ability to influence policy direction and framework development
Proven ability to lead organisational change and transformation initiatives
Demonstrated ability in building and scaling high-performance Product delivery teams

Technical / Professional Knowledge

Proven ability to interpret complex regulatory requirements and translate them into practical business controls
Proven experience in policy development and drafting of organisational frameworks
Project leadership for major legal initiatives and transformations
Experience in litigation and dispute resolution, managing high-stakes complex matters while protecting the bank's interests
Demonstrated ability to think strategically about legal issues within broader business contexts
Deep understanding of banking business models and commercial implications of legal decisions
Proven capability in anticipating emerging risks and opportunities in the evolving IT landscape
Financial metrics: business case development, budget management, value realisation and managing total cost of ownership (TCO)

Behavioural Competencies

Compelling Communication
Building Customer Relationships
Inspiring Excellence
Driving Innovation
Thriving in Ambiguity
Personal Growth Orientation
360° Decision Making

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Business Analyst (Cape Town, ZA)

FAIS Affected

Location

This role will be based in Cape Town, V&A Waterfront.

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.

Job Responsibilities

Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
Conduct elicitation and collaboration tasks to obtain information from stakeholders.
Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
Understand all elements of the program and team backlog and align requirements accordingly.
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.
Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
Drive minimum viable thinking, continuous deployment and integration.
Ensure early remediation by reducing waste, rework, identify risks, issues.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT qualification, Certificate in BA endorsed by IIBA , Safe Certification

Preferred Certifications

IIBA endorsed

Minimum Experience Level

5 - 8 years BA experience, manage multiple IT Projects and exposure to complex projects, business exposure, industry exposure. Guiding others on how to effectively use common techniques. Demonstrate these skilled proficiency descriptors.

Technical / Professional Knowledge

Research methodology
BA Body Of Knowledge
Business writing skills
Agile Concepts
Data and Business analysis
Process Engineering Skills
Global business analysis Trend
Business Analysis Descipline , Techniques and Practices
Microsoft Office Product

Behavioural Competencies

Decision Making
Building partnerships
Technical/Professional Knowledge and Skills
Initiating Action
Continuous Improvement
Customer Orientation

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Johannesburg, ZA)

Job Requisition details

Req: 146928

Role: Client Advisor

Area: Southdale

Advert closing date: 30/07/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146627

Location: Johannesburg, Gauteng

Closing Date: 03 August 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Data, Modelling, Pricing & Value Analytics - Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Why Join Our Team

Join a high-performing quantitative analytics team at Nedbank where data-driven decision-making shapes business success. This role offers the opportunity to influence strategic pricing, profitability and risk management solutions within Business and Commercial Banking. You will work with large and complex datasets, advanced modelling techniques, and senior stakeholders across the organisation, while contributing to innovative solutions that drive sustainable growth, client value and operational excellence. At Nedbank, you will be empowered to continuously develop your technical expertise, collaborate with industry-leading professionals and play a meaningful role in delivering impactful business outcomes.

Job Responsibilities

Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
Increase efficiencies through programming and automating processes.
Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
Challenge model builds from around the cluster through peer review participation and ensuring best practice.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
Ensure business process consistency through formal communication; updating and maintaining policies.
Ensure accuracy and feasibility through impact analysis for newly developed products.
Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction

Technical Skills Required

Advanced financial modelling and analytical skills.
Advanced proficiency in Microsoft Excel.
Working knowledge of SQL and at least one analytical programming language such as Python, R or SAS.
Ability to document model methodologies, calculation logic and business requirements effectively.
Knowledge of risk management frameworks, regulatory requirements and project management principles within a banking environment.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Relevant Honours Degree (NQF Level 8) in Finance, Statistics, Mathematics, Actuarial Science, Economics, Data Science or a related quantitative discipline.

Minimum Experience Level

Minimum of 5 years' experience in Pricing, Profitability Analysis, Credit Risk, Financial Modelling or Quantitative Analytics, preferably within the banking or financial services sector.
Experience developing, maintaining and monitoring quantitative models
Experience working with large datasets and engaging with senior stakeholders

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Behavioural Competencies

Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Kempton Park, ZA)

Job Requisition details

Req: 146855

Role: Client Advisor

Area: Kempton Park

Advert closing date:

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification. Eg: Certificate in Banking

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Marketing Manager (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146940

Closing Date: 04 August 2026

Location: Johannesburg, Gauteng

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Marketing, Communication and Research

Career Stream

Marketing and Brand Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

Support the formulation of marketing strategy and the annual marketing plan and manage and effect the implementation of the marketing plan with the objective of influencing targeted consumers or businesses to choose Nedbanks products and services and to achieve specific measurable business and marketing objectives.

Why Join Our Team

Join Nedbank’s dynamic marketing team and play a key role in shaping impactful, customer-centric marketing initiatives that drive business growth within Business and Commercial Banking. This role offers the opportunity to collaborate with diverse stakeholders, influence strategic marketing outcomes, work on innovative campaigns, and contribute to strengthening one of South Africa’s leading financial services brands. At Nedbank, you will be empowered to grow your expertise, develop your career, and make a meaningful impact through marketing excellence.

Job Responsibilities

Manage allocated budgets in line with implementation plans by keeping a running budget indicating actuals vs budget and reporting on budgetary position including rationale for deviations.
Understand financial principles including costs as it impacts the ability to formulate and execute relevant marketing plans/interventions/campaigns.
Interrogate and managing costs of suppliers in terms of industry norms and deliverables against campaign briefs to ensure value delivery from suppliers.
Provide content in support of the development of the marketing strategy for the Business Unit.
Understand Divisional/Business Unit objectives to ensure relevant implementation of plans.
Provide input on campaigns and activities for relevant marketing reports.
Coordinate tasks, resources and internal and external stakeholders to ensure the relevant, timeous implementation of the initiatives and campaigns per the signed off marketing plan.
Provide input into and influence the Client Value Proposition (CVP) and product and service development to ensure relevance based on understanding of the target market.
Ensure relevant and impactful marketing and communications tactics and implementation.
Identify and engage with all relevant stakeholders across Business Unit to ensure robust implementation of marketing initiatives.
Build and maintain collaborative relationships with identified key stakeholders to deliver on business results.
Support the achievement of the business strategy, objectives and values.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Seek opportunities for and obtain buy-in for developing working process enhancements and/or efficiencies that will improve the impact and effectiveness of your role.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

A relevant Bachelor's Degree in Marketing, Business, Communications, Brand Management, or a related field (NQF Level 7).
A Bachelor of Commerce (Marketing), Bachelor of Arts (Marketing), or equivalent qualification will be advantageous.
Additional certifications in Digital Marketing, Brand Management, or Integrated Marketing Communications will be beneficial.

Minimum Experience Level

Minimum of 3–5 years' experience in Marketing Management/ Events Management or Public Relations role within a banking or finacial services environment
Professional Knowledge in Digital Marketing

Technical / Professional Knowledge

Accounting principles
Communication Strategies
Governance, Risk and Controls
Decision-making process
Company/Division/Cluster/Business Unit specific business knowledge
Understanding of branding & brand building principles and techniques as drivers of marketing strateg
Writing of briefs and verbal articulation thereof to internal and external stakeholders
Development and implementaion of marketing plans in support of the marketing and business strategies

Behavioural Competencies

Building Partnerships
Communication
Customer Focus
Decision Making
Initiating Action
Innovation
Work Standards
Quality Orientation

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Non Life Claims Team Leader (Johannesburg, ZA)

Non Life Claims Team Leader

Location: Nedbank 135 Rivonia Road, Sandown, Sandton, Johannesburg, Gauteng.

Closing Date: 31 July 2026

Job Family

Administration, Operations and Facilities

Career Stream

Operations

Leadership Pipeline

Manage Others

FAIS Affected

FAIS Affected - Yes

Job Purpose

To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant department

Job Responsibilities

Minimise expenses by using cost effective processes and staying within the operational budget
Ensure turnaround times are met through processing financial transactions within the Service Level Agreement (SLA) requirements
Ensure effective management of work by adhering to stipulated timeframes and quality delivery of work
Develop and maintain collaborative relationships with external clients through offering quality service and meeting turnaround times.
Manage trusting working relationships with internal stakeholders through engagement sessions, appropriate reporting and regular communication
Ensure client satisfaction by understanding and meeting their required needs
Manage the performance of staff by putting in place resource plans that include work allocation and clear accountability
Manage quality of work by performing quality checks and taking corrective action where necessary
Improve the performance of the team through multiskilling, job enhancement, process improvement etc.
Manage quality of work by ensuring process standards are implemented and continuously met and corrective action where necessary
Drive operational improvement by identifying and implementing appropriate solutions
Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

5 years or more experience in Short Term Insurance with a minimum of 2 years supervisory experience.

Claims manangement and assessment experience

Risk management

Stakeholder / Client relationship

Essential Qualification

NQF level 5 qualification in Insurance

Short Term Insurance certification

RE 1 Certificate (Key Individual)

Technical / Professional Knowledge

Business administration and management
Client service management
Communication Strategies
Diversity management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements

Behavioural Competencies

Coaching
Customer Focus
Decision Making
Building talent
Influencing
Planning and Organizing

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Moruleng, ZA)

Requisition and Specialist Recruiter Information

REQ 146960 - Twanette Coetser

Closing Date - 31 July 2026

Cluster and Location

Personal and Private Banking - Consumer Channel

Moruleng, North West Province

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credit / FAIS Approved Qualification

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Maternity Replacement Contract (Johannesburg, ZA)

Job Requisition details

Req: 146937

Role: Client Advisor (Maternity replacement contract)

Area: Lakeside Mall

Advetr closing date: 30/07/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

BI Data Analyst (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 146991
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

It Application Development

Leadership Pipeline

Manage Self: Technical

Position

BI Data Analyst

Why join our team!

Data is at the centre of how Personal and Private Banking delivers exceptional client experiences, drives growth and makes informed business decisions. As a BI Data Analyst, you will play a critical role in transforming complex data into actionable insights, enabling stakeholders across the business to make smarter, faster and more informed decisions.

Working within a dynamic and collaborative environment, you will leverage technologies such as SQL Server, SSIS and Power BI to develop innovative data solutions that create measurable business value. This role provides exposure to enterprise-scale data platforms, strategic initiatives and diverse stakeholder groups, offering an exciting opportunity to influence business outcomes while advancing your technical and analytical expertise.

If you are passionate about solving complex data challenges, driving continuous improvement and delivering impactful analytics solutions, you'll thrive in a team that values innovation, collaboration and excellence.

Job Purpose

To provide business intelligence analysis through performing strategic and operational support. To design, develop, implement and maintain database and business intelligence solutions, ensuring data integrity, quality, security and accessibility to support effective business decision-making.

Job Responsibilities

Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.
Support business units by providing consulting services that deliver data and information relevant to their business.
Design, develop and maintain SQL Server databases and business intelligence solutions.
Develop, maintain and support SSIS ETL processes to ensure reliable data integration and transformation.
Build and support Power BI dashboards, reports and data models that provide meaningful business insights.
Deliver work according to customer expectations by prioritising, planning and implementing requirements.
Utilise resources by adhering to standards, policies and procedures.
Align and continuously improve set processes by identifying innovation opportunities.
Identify and mitigate risk by executing within governance.
Resolve incidents by logging and tracking through correct channels.
Conduct root cause analysis and data quality assessments to improve data reliability and reporting accuracy.
Keep abreast of legislation and other industry changes that impact the role.
Understand and embrace the Nedbank vision and demonstrate the values through interactions with team and stakeholders.
Improve personal capability and stay abreast of developments in the field of expertise through continuous learning and development.
Ensure information is provided correctly to stakeholders through effective knowledge sharing.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture-building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Degree in Information Technology,Business Management, Mathematical/Statistics or similar

Minimum Experience Level

Minimum 8 years' experience in data management, business intelligence, data engineering or analytics environments.
Proven experience designing, developing and supporting enterprise business intelligence and reporting solutions.
Minimum 6 years' hands-on experience with Microsoft SQL Server, including advanced T-SQL development and database optimisation.
Strong experience developing, maintaining and supporting SSIS ETL solutions and data integration processes.
Demonstrated experience building and supporting Power BI data models, dashboards and reporting solutions.
Experience working within Financial Services, Banking or other highly regulated industries will be advantageous.

Essential Skills

Advanced SQL Server development, including T-SQL, stored procedures, performance tuning and SQL Server Management Studio (SSMS)
SSIS development, ETL design, scheduling and troubleshooting
Power BI data modelling, dashboard development and reporting
Data analysis, data profiling and data quality management
Root cause analysis and problem-solving
Metadata management and data governance principles
Stakeholder engagement and business requirements analysis

Advantageous Skills

Python for data manipulation, automation and analytics
.Net C# development and system integration
Experience with Kafka and Kibana integration
SQL Server Analysis Services (SSAS)
SQL Server Reporting Services (SSRS)
Visual Studio 2019/2022
HTML and web-based reporting technologies
Exposure to cloud-based analytics and modern data platforms

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Officer Payouts (Johannesburg, ZA)

Job Req

146981

Closing Date

27 July 2026

Period

Contract

Location

Sandton

FAIS Affected

Job Purpose

To ensure financial transactions are processed within the agreed turn around times in terms of the laid down procedures and processes to effectively manage risk within the bank.

Job Responsibilities

Prevent financial loss by ensuring accurate calculations and capturing.
Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis.
Meet stakeholders expectations by ensuring agreed Service Level Agreements (SLA's) are adhered to.
Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
Build and maintain stakeholder relationships by meeting SLA's, providing feedback and taking corrective action where appropriate.
Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures.
Clear any unreconciled items by investigating and noting follow up if unresolved for audit trail purposes.
Ensure work is completed to plan by taking ownership and accountability for tasks and activities.
Check daily volumes and report irregularities in the work flow.
Contribute to process enhancements by identifying opportunities for improvement.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce: Accounting , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

2-3 years experience working in financial, risk and process management environments.

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Decision Making
Initiating Action
Stress Tolerance
Work Standards
Continuous Improvement
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

AML, CFT, CPF Sanctions and Excon Monitoring Officer (Johannesburg, ZA)

Requisition Details

REQ Number:146959

Closing Date: 29 July 2026

Location: Sandton, Johannesburg

Job Family

Risk, Audit and Compliance

Career Stream

Regulatory Risk

Leadership Pipeline

Manage Self: Professional (MSP)

Job Purpose

To analyse, monitor and report on regulatory on regulatory and international best practice risk indicators, trends, typologies and systems associated with money laundering, terrorist financing, proliferation financing, sanctions and exchange control to ensure that risks to Nedbank Group are mitigated.

Job Responsibilities

Identify the likelihood and probability of being imposed with a regulatory risk penalty, criminal liability and/or administrative sanction, through analysing and monitoring risk indicators and advise stakeholders accordingly, to ensure compliance to regulatory requirements, improved business results and client service.
Analyse, monitor and track regulatory risk indicators by highlighting possible risks and ensuring reporting takes place within regulatory required timelines.
Interact with stakeholders through engagement at meetings, to build and maintain collaborative relationships and ensure smooth flow of work and alignment of regulatory requirements as set by South African Reserve Bank (SARB) and Financial Intelligence Centre (FIC).
Engage and interact with stakeholders to provide clarification, advice, guidance and assistance related to the monitoring of regulatory risk indicators associated with money laundering, terrorist financing, proliferation financing, sanctions and exchange control to mitigate risks to the Nedbank Group
Engage with stakeholders during meetings to obtain buy-in for implementation of proposed continuous improvement changes and initiatives.
Provide professional, objective input and creating awareness to stakeholders on relevant alerts and actions to be implemented, to mitigate risk, maintain collaborative relationships and meet expectations and needs of clients.
Obtain statistical and business relationship related data from relevant systems (e.g. Watchlist Filtering Parties, Correspondent Banking Due Diligence, Client Risk Profiling, World-Check, Nedbank Data Warehouse etc.), reports and data from subsidiaries and stakeholders as to analyse and review information to ensure accuracy and correct processes followed.
Review internal controls and documentation for quality assurance and ensure corrective action is taken, where required
Download, prepare, sort, interrogate and interpret information and data to identify relevant breached thresholds as to identify potential risks and trends and ensure compliance standards are adhered to.
Communicate identified risks, trends and corrective actions to be taken by relevant stakeholders through reports, governance forums/structures and meetings to ensure corrective action is implemented and risks mitigated.
Follow up on identified risks and corrective action to be taken by stakeholders within specified timeframe through meetings and/or electronic medium to ensure that regulatory requirements are met.
Provide oversight of risk indicators (e.g. sanctions listed customers, vendors, employees, client risk profile etc) by reviewing reports submitted by stakeholders to governance forums and structures to ensure that compliance requirements are adhered to and corrective action taken.
Provide input into new reports or enhancements to existing reports through gaps identified during analysis of risk indicators to ensure risks are exposed and mitigated.

Job Responsibilities Continue

Identify opportunities to improve or enhance business processes and methodologies by researching, developing, implementing, and recommending improvement initiatives and effective ways to operate and add value to Nedbank.
Understand relevant customer onboarding, customer screening and risk profiling business processes, system flows, system integration and reporting flows with a view to be able to monitor exceptions relating to these
Provide input into the definition and testing of system controls for regulatory reporting and monitoring (Actimize WLF, CDD, Finsurv, etc).
Provide input into the effective delivery of projects, systems and initiatives through interpretation and application of best practice and regulatory risk requirements.
Provide input into training sessions and/or share knowledge of trends and identified risks with team and stakeholders during formal and informal interactions so that relevant upskilling takes place.
Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in field of expertise.
Ensure all learning curriculum activities are completed within specified timeframe to ensure personal growth and application of new competence in function to enable effectiveness in performance of roles and responsibilities
Participate in Nedbank Culture building initiatives (e.g. Surveys etc.) contributing to a culture conducive to the achievement of transformation goals.
Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Completed NQF Level 7 qualification (Advanced Diploma or Degree) in Law, Compliance, Risk Management, or a related field.
Must hold a qualification in Information Systems, Information Technology, or a related field.

Preferred Certifications

Associated Certified Anti-Money Laundering Specialist (ACAMS) or Anti - Money Laundering certification
Information Systems / Data Analysis / Data Management certifications

Minimum Experience Level

3 - 5 years’ experience in analysing and monitoring risk indicators in Anti-Money Laundering (AML),
Proven experience in Counter Terrorist Financing (CTF), Sanctions Compliance, and/or Exchange Control in a banking environment or equivalent.

Type of Exposure

Interacting with various information systems relating to AML, CFT, CPF, Sanctions and Excon
Analysing and interpreting quantitative and qualitative data

Analysing regulatory and international best practice risk indicators and controls

Identifying business risks
Consolidate data from various sources and identify/interpret trends

Drafting reports for consumption at various levels of Management
Interacting with various levels of management
Influencing stakeholders to obtain buy-in for concepts and ideas
Sharing information in different ways to increase stakeholders understanding
Monitoring adherence and compliance defined controls
Displaying high level of ethics, integrity and confidentiality

Technical / Professional Knowledge

Relevant knowledge of AML, CFT, CPF, Sanctions and Excon applicable regulations
Relevant software and systems knowledge (Actimize WLF, CDD, World-Check, Finsurv, etc.)
Data analysis
Governance, risk and controls
Risk management
Stakeholder management
Business acumen
Industry trends
Business writing skills
Microsoft Office products

Behavioural Competencies

Analytical and detail oriented
Adaptability
Collaboration and teamwork
Stakeholder management and influencing
Strong communication skills
Sound decision making
Driving for results

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Manager: SBS (Bloemfontein, ZA)

Requisition Details

REQ Number -146973

Closing Date - 29 July 2026

Location - Free State - Bloemfontein

Job Family

Sales and Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.

Job Responsibilities

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
Improve client service through delivering relevant products and services according to client needs.
Maintain and build a portfolio of high value, and complex clients.
Unearth client sales / solution opportunities and execute on these opportunities.
Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
Build and maintain effective professional relationships with high value profile clients through contact management.
Deliver banking solutions that meet client needs.
Understand client's business, personal and household needs.
Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
Proactively engage clients in a manner that is relevant to their specific circumstances.
Collaborate with specialists in client engagements to cross sell and create value based solutions.
Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards. Identify and resolve any work related obstacles and problems and escalate to senior management.
Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
Understand the bank's risk and credit policy and manage client expectations accordingly.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Comply with internal standard procedures to facilitate the execution of client requirements.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Microsoft Office
Interpersonal Skills/ Client Relationship
Business writing
Business terms and definitions
Relevant regulatory knowledge
Data analysis
Business Acumen
Decision-making process
Principles of financial management
Governance, Risk and Controls

Behavioural Competencies

Building Networks
Building Trusting Relationships
Business Acumen
Driving for Results
Global Perspective
Portfolio Management
Sustaining Customer Satisfaction
Targeting Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Portfolio Manager (Durban, ZA)

Job Family

Investment Banking

Career Stream

Investments

Leadership Pipeline

Manage Others

People Specification

The ideal portfolio manager has quiet confidence, intellectual curiosity and a genuine passion for markets. They are technically strong but commercially aware; disciplined but adaptable; client-focused but process-led. They can engage credibly with sophisticated clients, support wealth managers, contribute to investment thinking and execute portfolios with precision. Above all, they act as a fiduciary steward of client capital and as a custodian of the firm’s investment philosophy.

Job Purpose

A strong portfolio manager in a high net worth private wealth business must combine investment judgement, disciplined execution, commercial awareness and trusted client engagement.

The role is not limited to managing portfolios; it requires translating an institutional investment process into consistently implemented, client-appropriate outcomes while supporting wealth managers, protecting the client relationship and strengthening the firm’s investment proposition.

Job Responsibilities

Help formulate, refine and explain the house view, asset class models and investment process.
Implement the house view and relevant models across portfolios while maintaining buy-in from wealth managers and clients.
Promote conformance to agreed strategies to enable efficient implementation, fair treatment of clients and consistent client outcomes.
Participate in new client pitches and support wealth managers in retaining and growing client relationships.
Provide proactive market and portfolio communication, including performance attribution, forward-looking insights and clear explanations of changes.
Contribute to product and solution development where there is a genuine client need or opportunity for differentiation.
Step in when required to help protect and retain client relationships during colleague transitions.

Job Classification

Client-centric relationship builder: Builds credibility with sophisticated high net worth clients and trusted partnerships with wealth managers. Understands client objectives, communicates with empathy and clarity, and helps retain clients through periods of uncertainty, staff transition or market stress.
Strong investment capability: Demonstrates a deep grounding in markets, economics, valuation, portfolio construction and asset allocation across local and global markets. Contributes meaningfully to house views, asset class models, research discussions and investment strategy.
Disciplined process orientation: Works effectively within a mature investment process, implements agreed house views and model portfolios consistently, and supports repeatable, evidence-based decision-making rather than personality-led or ad hoc portfolio management.
Commercial mindset: Understands the economics of the private wealth business, including book retention, scalable implementation, mandate efficiency, cross-sell opportunities and the need to position discretionary investment solutions clearly to wealth managers and clients.
Risk, compliance and governance discipline: Applies strong risk management, regulatory awareness and fiduciary judgement. Focuses on mandate adherence, conformance, downside protection, liquidity, costs, transparency and consistent client outcomes.
Clear communicator and educator: Translates complex investment concepts into practical, client-ready messages. Educates wealth managers and colleagues on market views, portfolio positioning and investment rationale so that the broader business can speak with confidence and consistency.
Execution excellence and attention to detail: Operates with accuracy, organisation and accountability. Manages research, presentations, portfolio changes, bulk trades and client deliverables with discipline, minimising operational risk and avoiding costly errors.
Maintains composure through volatility, avoids impulsive decision-making and helps clients stay aligned with long-term objectives. Can defend portfolio positioning under scrutiny with logic, evidence and conviction.

Job Responsibilities Continue

Ensure transformational target are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.
Manage performance of staff by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Business Science/ Economics/Commerce and Investments
Certified Financial Analyst (CFA) - preferred

Essential Certifications

Minimum Experience Level

5 years in a Portfolio Management Execution role.

Technical / Professional Knowledge

Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Organisational systems
Principles of project management
Relevant Nedbank product knowledge
Strategic Analysis
Financial Modelling
Budgeting

Behavioural Competencies

Customer Focus
Driving for Results
Facilitating Change
Planning and Organizing
Aligning Performance for Success
Influencing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Associate: Property Finance (Cape Town, ZA)

Job Purpose

Drive the growth and profitability of the Property Finance portfolio by originating, structuring and executing complex commercial property finance transactions, while strengthening strategic client relationships and identifying cross-sell opportunities across the broader Corporate and Investment Banking offering. Leverage deep expertise in commercial property markets, capital markets and innovative deal structuring to deliver tailored financing solutions that meet client needs, maximise risk-adjusted returns, and reinforce Nedbank CIB Property Finance's position as a leading market participant.

Location

This role is based in Cape Town, Waterfront V&A

Job Responsibilities

Originate, identify and secure new commercial property finance opportunities from existing Nedbank channels, strategic referral networks and non-banked clients.
Build, manage and grow a portfolio of commercial property finance clients, ensuring retention, optimisation of existing relationships and sustainable portfolio growth.
Develop and maintain strong relationships with clients, property developers, brokers, estate agents, professional advisors and other key market participants to generate deal flow.
Structure innovative financing solutions by applying a sound understanding of property finance, lending products, capital structures and market dynamics.
Analyse and assess property finance opportunities through detailed financial analysis, financial modelling, debt scoping, industry research, competitor analysis and risk assessment.
Prepare and present high-quality credit applications, investment memoranda, annual reviews and transaction updates to support credit and investment decision-making.
Execute transactions end-to-end, coordinating internal and external stakeholders to ensure timely approvals, documentation and implementation.
Support the negotiation and review of legal agreements by ensuring alignment with approved terms, commercial requirements and credit conditions.
Manage development finance transactions, including loan drawdowns, project monitoring and stakeholder engagement throughout the funding lifecycle.
Collaborate effectively with internal stakeholders across Corporate and Investment Banking to identify opportunities, facilitate transactions and deliver integrated client solutions.
Monitor, evaluate and mitigate credit, market and transaction risks to optimise risk-adjusted returns and maintain portfolio quality.
Leverage market knowledge and insights into the commercial property sector to provide value-added advice and identify emerging opportunities and risks.
Deliver exceptional client service by proactively managing client requirements, resolving queries and ensuring an excellent client experience.
Achieve and exceed revenue, profitability and portfolio growth targets through proactive business development, relationship management and disciplined deal execution.
Contribute to the success of the Property Finance team through knowledge sharing, collaboration, continuous learning and the demonstration of high professional and ethical standards

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom/BSC in Property studies or equivalent financial qualification
CA(SA) and CFA an advantage

Minimum Experience Level

5 – 8 years’ experience in commercial and industrial property finance, client acquisition and sales, property development, or investment/commercial/retail banking.

Technical / Professional Knowledge

Advanced knowledge of commercial property finance, including investment, development, owner-occupied and structured lending transactions.
Strong understanding of the South African commercial property market, property cycles, asset classes, valuation methodologies and market dynamics.
Sound knowledge of Corporate and Investment Banking products, solutions and cross-sell opportunities relevant to property clients.
Expertise in financial analysis, credit risk assessment, financial modelling, forecasting and debt servicing evaluations.
Knowledge of transaction structuring, including debt structuring, security packages, covenant design and risk-return optimisation.
Understanding of property development finance, including feasibility assessments, funding structures, drawdowns and project monitoring.
Knowledge of corporate finance, capital markets and portfolio management principles applicable to property finance transactions.
Understanding of legal, regulatory and documentation requirements relating to property finance, security structures and lending transactions.
Knowledge of governance, compliance, AML, KYC and banking risk management frameworks, including credit, market, operational and reputational risk.
Strong transaction execution and deal management capabilities across the full property finance lifecycle.

Behavioural Competencies

Driving for Results
Building Partnerships
Influencing Others
Decision Making
Managing Work
Fostering Trust

Employment Equity

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Client Advisor (Johannesburg, ZA)

Job Requisition details

Req: 146924

Role: Senior Client Advisor

Area: Mall of the South

Advert closing date: 30/07/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide personalised advice, financial solutions, client service and educate clients on the convenience, security and functionality of self-service solutions, in order to meet business goals and exceed client expectations.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Nurture strong, long-standing client relationships.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the convenience, security and functionality of self-service solutions.
Provide knowledgeable client service that fosters mutual trust and confidence.
Discover client's needs through connecting, understanding and delivering financial solutions with care.
Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Identify cross-selling opportunities through client engagement and quality conversations.
Facilitate the sales process by informing clients of the product features and benefits.
Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
Provide complete solution to clients by networking and collaborating with internal stakeholders.
Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
Identify and recommend opportunities to enhance processes, systems and policies.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Achieve business objectives and identify and execute on quality sales leads.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications and training material.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

3 - 6 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

AI Engineering - Master Specialist (Johannesburg, ZA)

Job Purpose

We are seeking a Senior AI engineering specialist with deep expertise in designing and scaling hyperscale cloud systems and advanced AI platforms. This role requires a strong foundation in distributed systems, machine learning, statistics, and big data ecosystems, combined with hands-on experience across modern AI frameworks and programming languages.

The successful candidate will play a critical role in architecting, deploying, and optimising AI systems powered by both small language models (SLMs) and large language models (LLMs), ensuring the right models and infrastructure are applied to each use case for optimal performance, scalability, and cost efficiency.

Job Responsibilities

Design and implement scalable AI systems leveraging SLMs and LLMs embedding responsible AI.
Select appropriate models based on use case, performance, and cost constraints, optimising value versus investment (FinOps for AI).
Develop end-to-end architectures from data ingestion through to inference and monitoring.
Architect solutions across cloud and on-premise environments using Kubernetes and modern cloud platforms.
Optimise compute utilisation across CPU and GPU environments, including CUDA-based acceleration.
Build and integrate pipelines using Apache Spark, Databricks, Kafka, PrestoDB, and Hadoop ecosystem tools.
Enable secure, governed, and scalable access to enterprise data.
Oversee model lifecycle management including deployment and monitoring.
Act as a subject matter expert and guide stakeholders on AI capabilities and opportunities.

Critical Skills

Strong experience in distributed systems and hyperscale architectures.
Deep knowledge of machine learning, statistics, and AI system design.
Proficiency in Python, C++, Java, Go, Rust (R advantageous).
Experience with GPU computing and CUDA optimisation.
Hands-on experience with LLMs/SLMs and AI frameworks.
Expertise in Kubernetes and cloud-native architectures.
Experience with big data platforms such as Spark, Databricks, Kafka, PrestoDB, Hadoop.
Strong communication skills and ability to translate technical concepts to business value

Preferred Qualification

Honours or Masters Degree (or higher) in either Information Systems or Computer Science

Preferred Certifications

TOGAF Certification, Information Technology Architect Certification (ITAC) (Open Group)

Minimum Experience Level

5+ Years experience in developing strategic IT plans/roadmaps and
10 Years in System design and development

Technical / Professional Knowledge

IT Infrastructure Architecture
TOGAF
System Development Life cycle(SDLC)
Computer Hardware & Software
Operational frameworks (ITIL)
Knowledge of the broader IT domain and tactical IT requirements
Specific technology of relevant to domain

Behavioural Competencies

Global Perspective
Strategic Planning
Decision Making
Customer Focus
Adaptability
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

80 Hour Service Consultant (Johannesburg, ZA)

Job Requisition detais

Req: 146882

Role: 80 Hour Consultant

Area: The Glen Mall

Advert closing date: 27/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager: Commercial Banking (Cape Town, ZA)

Requisition Details & Talent Acquisition Contact

REQ NO: 146828

Talent Acquisition Specialist: Lerato Sithole

Location: Plattekloof- Cape Town

Closing Date: 20 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned Relationship Manager with strong experience in Commercial Banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in Commercial sectors and/or specialised industries
Strong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within Banking.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Actuarial Analyst: Non-Life (Johannesburg, ZA)

Job Classification

Job Requisition: 146328
TA Specialist: Refilwe Falatsi
Closing Date: 28 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Non-Life Solutions
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Career Stream

Actuarial

Job Purpose

To take responsibility and manage the performance of new business written by Nedbank Insurance under its MyCover Personal Lines product. To assist with new product concepts that will be developed in collaboration with Distribution, Client Experience and Underwriting teams.

Job Responsibilities

Develop and implement new business pricing models for all sections of our personal lines business using the Willis Towers Watson suite of software.
Monitor and review claims experience within the portfolio to ensure business profitability targets to met.
Monitor and review lapse experience within the portfolio to ensure better persistency.
Help produce monthly reporting packs for DIVCO and INEXCO based on automated dashboards that provide detail for a helicopter view of product KPIs.
Assist with producing quarterly reporting packs for the Actuarial Control Committee (ACC) and Client Centricity Committee (CCC).
Assist with compiling product reviews / deep dives on concerns that may be highlighted by the product dashboards and presented to the ACC.
Engage with Distribution, Client Experience, Underwriting and reinsurers in the new development and pricing of new products and product enhancements.
Engage with Distribution, Client Experience and Operations to streamline processes and ensure all areas are working effectively in maximising the client value while ensuring product profitability to make the portfolio commercially viable.
Engage with the system developers to ensure any system changes and additions identified are implemented.
Review and update product registers, pricing policies, underwriting manual, policy documentation, market material and other product collateral as required by regulation or business from time to time.
Assist with market research and data analytics as required.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce or Bachelor of Science in Actuarial Science with good progress towards qualifying as an Actuary (at least 8 exams).

Minimum Experience Level

4 years' + Actuarial experience in product development and pricing in the Non-Life Insurance personal lines industry.
A pass in subject F103 will be preferred.
Skills:
- Analytical problem solving.
- Independent worker.
- SQL
- Willis Towers Watson – Radar, Emblem
- R
- Microsoft Office

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank culture and values
Nedbank vision and strategy
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Adaptability
Applied Learning
Communication
Collaborating
Innovation
Work Standards

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Durban, ZA)

Job Req

146811

Closing Date

24 July 2026

Location

Durban

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer II (Johannesburg, ZA)

Job Purpose

To design, engineer, and continuously improve quality practices for AI-driven conversational banking platforms by embedding automation, AI-aware validation, and observability across the full engineering lifecycle. This role is accountable for ensuring:

High-quality, reliable customer conversational experiences
Robust and scalable API and integration-driven systems
Accurate and consistent AI/NLP interpretation and response behaviour

The SQE operates as a software engineer specialising in quality, contributing to system design, automation frameworks, CI/CD pipelines, and production quality insights to enable continuous delivery with confidence

Job Responsibilities

QE Strategy & Lifecycle Ownership

Contribute to execution of the QE strategy for conversational banking
Embed quality across:

Design
Development
CI/CD pipelines
Production

Champion:

Shift-left practices (test design, testability)
Shift-right practices (observability, production validation)

2. Automation Engineering

Design and implement scalable, reusable automation frameworks
Develop automation across:

APIs (primary focus)
Integration layers
Event-driven systems

Ensure:

Test automation is integrated and executed in CI/CD pipelines
High test reliability and maintainability

3. Conversational, NLP & AI Testing

Design and implement validation for AI-driven behaviour, including:

Conversational Validation
- Multi-turn conversations
- Context retention
- End-to-end journey flow

NLP Validation
- Intent recognition accuracy
- Entity extraction accuracy
- Confidence threshold validation

Job Responsibilities Continue

LLM / AI Response Validation

Validate:
- Response correctness and relevance
- Consistency of responses
- Handling of ambiguous inputs
Test:
- Prompt behaviour (where applicable)
- Guardrails and fallback mechanisms
- Hallucination and incorrect responses
Dataset Engineering
Build and maintain:
- NLP test datasets
- Conversation variations
- Edge cases (slang, multilingual inputs, typos)

4. CI/CD & Quality Engineering

Own integration of automated tests into:

CI/CD pipelines (Azure DevOps / Jenkins)

Implement:

Quality gates (coverage, pass rates, reliability)

Ensure:

Continuous regression execution
Fast feedback loops for developers

5. Observability & Production Quality

Monitor production conversational quality:

Conversation success rate
Escalation rates
Intent accuracy trends
Latency

Analyse telemetry to:

Identify defects and patterns
Improve test coverage
Feed insights into backlog

Establish:

Production → Test feedback loops

6. Non-Functional & Resilience Engineering

Perform:

Performance testing for APIs and conversational services
Load and latency validation

Validate:

System resilience
Failover and degradation behaviour

7. Collaboration & Agile Engineering

Work as part of cross-functional squads
Contribute to:

Refinement
Design sessions
Sprint delivery

Influence:

Testability
Definition of Done (automation, quality gates)

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

5+ years in Quality Engineering / Software Engineering in Test
Strong experience in:

API automation
CI/CD pipeline integration

Practical exposure to:

Conversational platforms / AI systems

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Loss Adjuster (Cape Town, ZA)

Job Classification

Job Requisition: 146666
TA Specialist: Refilwe Falatsi
Closing Date: 27 July 2026
Location: Clocktower Campus, V&A Waterfront, Cape Town
Cluster: Personal and Private Banking | Nedbank Insurance | Operations | Support Services - Loss Adjusters
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

To manage, control and attend to contractor audits, desktop and field assessments and enforce correct interpretation of the Nedbank Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to the Nedbank Insurance claims assessors and service providers on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners insurance policy cover.

Job Responsibilities

The types of claims dealt with include any building related claims such as burst geysers & pipes with resultant damage, storm damage to properties, flooring, interior cosmetic repairs to properties, electrical and electronic work etc.
Validation of claims by means of underwriting, review of previous claims history and referencing and verifying the details of the insured peril as reported by the service provider in line with the relevant policy wording: Validation electronic equipment/ machinery breakdown claims and review reports from electrical SP’s.
Identifying what is required and outstanding from client. Comparing information collected to the policy requirements and claim details presented.
Determining equivalent replacement and determine risk.
Quantification and cost management in determining the scope of work compared to agreed rates on buildings related claims as well a ensuring visible damages are reflected on the mandatory photos from the insured or service provider Risk management, detect and identify fraudulent claims and any overcharging by clients and service providers. Perform risk management function by identifying underwriting risks and identifying inadequate Sum Insureds of dwellings for physical RCV where necessary.
Ensure adherence to all legislative requirements. Make balanced and informed decisions by identifying, analysing, interpreting, and applying relevant data.
Manage cross functional relationships through consistent feedback on workflow progress.
Mitigate risk through the application of technical skill by verifying, formulating and managing special conditions, sign-offs, consents and any other requests from the business.
Contribute to Nedbank Insurance business by sharing Industry experiences and providing input on issues that impact bank and industry policies and procedures.
Support the achievement of the business strategy, objectives and values by reviewing systems, process, services and ensure solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Ensure professional conduct when dealing with all stakeholders through.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Reporting and operational efficiency.
Ensure quality and accuracy of reports, pricing and workmanship rendered by service providers.

Job Responsibilities Continue

Validation of claims according to the various insurance policies in place.
Liaising with clients, service providers, procurement, underwriting, FNOL, GFS and claims.
Finalise all reports and administration.
Making decisions, handle all administration and telephonic queries arising around that Quantification by either drafting a scope of work and finalizing the cost of the claim according to agreed rates or comparing quotations and reports received from service providers and clients compared to the scope of work and agreed rates.
Managing the cost from the start of the claim until the claim is finalized within the set parameters and agreed scope of work.
Handling and resolving complaints and queries from clients, internal stakeholders as well as external stakeholders such as builders, engineers etc.
Conduct all the above to the required performance and quality standards that are in place.

People Specification

The ideal candidate should demonstrate the following:
• A way of work that anticipates the requirements of various stakeholders when engaging through all mediums of communication
• A passion for consensus-based decision making
• The ability to deliver in a high-pressure, innovative environment
• Curiosity and comfort with numbers and large data sets
• A level of influence that creates buy-in and win-win outcomes with stakeholders
• Excellent negotiation skills
• The ability to engage at strategic, tactical and operational levels of the business
• Excellent verbal and written interpersonal skills
• Ownership of personal development

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSc in Construction studies or BComm – Quantity Surveying.
A tertiary qualification or significant progress towards obtaining any construction or built environment related qualification would be highly beneficial.
FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.

Essential Certifications

FAIS Regulatory Examination 1 qualification

Minimum Experience Level

4 years' experience in loss adjusting, with strong technical knowledge of the buildings industry and the associated cost and workmanship variables.
Building/ Electrical/ Machinery/ Breakdown claims experience

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Collaborating
Decision Making
Work Standards
Leadership Disposition
Planning and Organizing

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Omni Channel Servicing Consultant 1 1 (Johannesburg, ZA)

Omni Channel Servicing Consultant

Location: Nedbank Park Square, 9 Park Avenue, Umhlanga Rocks, Durban North.

Location: Nedbank 135 Rivonia Road, Sandown, Sandton, Johannesburg.

Career Stream

Nedbank Insurance (Call Centre)

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.

Job Responsibilities

Adhere to the daily schedule to ensure that targets are met by following the work plan.
Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
Escalate all unresolved queries to management by logging the case on the system.
Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Understand the nature of the client's query by reiterating the key points raised by the client.
Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

Minimum Experience Level

2 years or more contact centre experience.

Must have insurance experience.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Essential Qualification

Certificate: Regulatory Examination / RE 5

FAIS Certificate (120 Credits)

Technical / Professional Knowledge

Administrative procedures and systems
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Communication
Technical/Professional Knowledge and Skills
Managing Work
Adaptability
Quality Orientation

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Engineer (Johannesburg, ZA)

Job Classification

Data Engineer - 146610

Job Family

Information Technology

Career Stream

Data

Leadership Pipeline

Manager of Self Professional

Job Purpose

The purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Nedbank Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the bank to enable advanced analytics, machine learning and artificial intelligence by providing clean, usable data to stakeholders. They also create data pipelines, Ingestion, provisioning, streaming, self service, API and solutions around big data that support the Bank's strategy to become a data driven organisation.

Job Responsibilities

Responsible for the maintenance, improvement, cleaning, and manipulation of data in the bank's operational and analytics databases.
Data Infrastructure: Build and manage scalable, optimised, supported, tested, secure, and reliable data infrastucture eg using Infrastructure and Databases (DB2, PostgreSQL, MSSQL, HBase, NoSQL, etc), Data Lakes Storage (Azure Data Lake Gen 2), Cloud-based solutions (SAS , Azure Databricks, Azure Data Factory, HDInsight), Data Platforms (SAS, Ab Initio, Denodo, Netezza, Azure Cloud). Ensure data security and privacy in collaboration with Information Security, CISO and Data Governance
Data Pipeline Build (Ingestion, Provisioning, Streaming and API): Build and maintain data pipelines to:
create data pipelines for data integration (Data Ingestion, Data Provisioning and Data Streaming) utilising both On Premise tool sets and Cloud Data Engineering tool sets
efficiently extract data (Data Acquisition) from Golden Sources, Trusted sources and Writebacks with data integration from multiple sources, formats and structures
load the Nedbank Data Warehouse (Data Reservoir, Atomic Data Warehouse, Enterprise Data Mart)
provide data to the respective Lines of Business Marts, Regulatory Marts and Compliance Marts through self service data virtualisation
provide data to applications or Nedbank Data consumers
transform data to a common data model for reporting and data analysis, and to provide data in a consistent, useable format to Nedbank data stakeholders
handle big data technologies (Hadoop), streaming (KAFKA) and data Replication (IBM Inphosphere Data Replication)
drive utilisation of data integration tools ( Ab Initio) and Cloud data integration tools (Azure Data Factory and Azure Data Bricks)
Data Modelling and Schema Build: In collaboration with Data Modellers, create data models and database schemas on the Data Reservoir, Data Lake, Atomic Data Warehouse and Enterprise Data Marts.
Nedbank Data Warehouse Automation: Automate, monitor and improve the performance of data pipelines.
Collaboration: Collaborate with Data Analysts, Software Engineers, Data Modelers, Data Scientistsm Scrum Masers and Data Warehouse teams as part of a squad to contribute to the data architecture detail designs and take ownership of Epics end-to-end and ensure that data solutions deliver business value.
Data Quality and Data Governance: Ensure that reasonable data quality checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.
Performance and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and real time jobs, streaming and API's.
API Development: Build API's that enable the Data Driven Organisation, ensuring that the data warehouse is optimised for API's by collaborating with Software Engineers.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Field of Study:Bcom, BSc, BEng

Preferred Certifications

Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist.

Minimum Experience Level

Total number of years of experience:3 - 6 years
Experienced at working independently within a squad and has the demonstrated knowledge and skills to deliver data outcomes without supervision.
Experience designing, building, and maintaining data warehouses and data lakes.
Experience with big data technologies such as Hadoop, Spark, and Hive.
Experience with programming languages such as Python, Java, and SQL.
Experience with relational databases and NoSQL databases.
Experience with cloud computing platforms such as AWS, Azure, and GCP. Experience with data visualization tools. Result-driven, analytical creative thinker, with demonstrated ability for innovative problem solving.

Technical / Professional Knowledge

Cloud Data Engineering (Azure , AWS, Google)
Data Warehousing
Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
Programming (Python, Java, SQL)
Data Analysis and Data Modelling
Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
Agile Delivery
Problem solving skills

Behavioural Competencies

Decision Making
Influencing
Communication
Innovation
Building Partnerships
Technical/Professional Knowledge and Skills
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Process Engineer (Johannesburg, ZA)

Job Classification

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

Job Purpose

To work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principals in the analysis of As Is business operations and the creation of the To Be business operating models and business process artefacts.

Job Responsibilities

Proactively plan process deliverables based on relevant project delivery method
Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
Independently participate in As Is and To Be discovery, analysis and design using relevant analysis techniques
Assist in business value & ROI assessment
Assist in the implementation of performance measurements
Understanding of process and workflow streamlining, problem resolution, change management, rules capture and rules coding
Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture
Understand process improvement & Enterprise Architecture frameworks
Understand process measurements focusing on what metrics to capture and where how to capture them in the process
Understand when and how to use simulation to measure performance improvement
Understand and apply industry and company change management policies and practices to process initiatives
Understand and utilise facilitation capabilities to plan and manage the stakeholder transformation
Collaborate and coordinate with internal and external stakeholders, including other Nedbank clusters
Identify training needs for business operation changes and obtain and schedule training and competency testing
Develop communication plans that will facilitate the planned changes
Providing progress reports to relevant stakeholders
Ability to use BPM related tools including project planning and tracking
Understand how BPMS and RPA tools are used
Understand big data concepts and how it will be used for research, customer experience management, and information mining
Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
Ability to review project plans and help the project manager define technology needs
Ability to work with the solution project manager and it to determine the best approach for the technical support side of a solution
Able to apply Nedbank process methods and practices on process initiatives
Understand the required risk controls within the risk appetite within their customer domain

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Essential Certifications

Preferred Certifications

LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis

Minimum Experience Level

7 - 10 years

3 - 5 years Management experience of this

Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements

Technical / Professional Knowledge

Principles of project management
Relevant regulatory knowledge
Facilitation techniques
Presentation Skills
System Development Life cycle(SDLC)
Functions Specific Policies Procedures and system Knowledge
Modelling-EPC/BPMN/UML
Process Design
Process Measurements
Analysis
Business writing skills
Agile Concepts

Behavioural Competencies

Continuous Improvement
Communication
Collaborating
Managing Work
Influencing
Leveraging Feedback

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Essential Certifications

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Manager (Johannesburg, ZA)

Job Classification

Job Family

Project, Process and Product

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy. The Project Manager will also monitor and report on project and deliverable progress, run agile ceremonies, and provide mentorship and coaching on agile best practices. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
Ensure accurate cost estimation based on coverage of client requirements and project scope.
Ensure project budget are managed within project scope.
Ensure projects are delivered on target within due date, budget and according to scope and project governance.
Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
Ensure management of scope, including coverage of client requirements, are created based on estimations.
Manage delivery of project against agreed schedule. Meet project requirements.
Manage project priorities effectively and ensured dependencies are catered for according to the project scope.
Ensure professional advice accepted and implemented.
Identify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project plan. Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
Ensure each stakeholder group is actively managed through the change cycle.
Ensure business change impact is conducted across process, systems, and technology in accordance with change management plan.
Ensure roles and strategies are defined, and behaviors and operations are understood.
Ensure clients are informed.
Ensure the change management process is led and supported together with the client.
Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
Ensure client needs are accurately captured in scope.
Ensure sufficient resource allocations.
Manage delivery of large and complex projects according to prevailing project management methodology.
Conduct effective resource negotiation and allocation.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Project Management

Essential Certifications

PMP or Prince certification. Programme Management certification (PGMP)

Preferred Certifications

Project Management or closely related Certified Scrum Master and Scaled Agile certification

Minimum Experience Level

8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects

Technical / Professional Knowledge

Relevant regulatory knowledge
Industry trends
Relevant software and systems knowledge
Research methodology
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls

Behavioural Competencies

Decision Making
Influencing
Planning and Organizing
Work Standards
Applied Learning
Customer Orientation
Earning Trust

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Engineering Lead I (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking.

Job Responsibilities

Analyse problems and formulate solution based on organisations boundaries, architectures and constraints:Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
Collaborate and communicate and obtain buy-in from key stakeholders.
Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
Flesh out designs and contribute to functional and non-functional requirements.
Assist software designers with lower level designs.
Troubleshoot issues relating to technical delivery.
Design with a holistic, robust and sustainable mindset.
Apply a product management mindset (long term thinking).
Keep abreast of the technical landscape on how it fits together.
Understand constraints and risk and make the necessary trade-offs.
Influence and negotiate with key stakeholders.
Craft the end to end solution taking into consideration: people, technology, systems and data.
Future proof end to end solutions as far as possible within the organisation constraints.
Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)

Essential Certifications

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 6 Years experience in similar roles

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Collaborating
Innovation
Influencing
Managing Work
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Essential Certifications

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Infrastructure Designer (Johannesburg, ZA)

Job Classification

Infrastructure Designer(145757)

Closing date: 27 July 2026

Job Family

Information Technology

Career Stream

It Architecture

Leadership Pipeline

Manage Self: Technical

Job Purpose

The Infrastructure Designer is accountable for the end-to-end design, governance, and architectural assurance of secure, resilient, and compliant cloud and hybrid infrastructure solutions within Nedbank’s Movement of Value environment.

This role is pivotal to cloud adoption, payment system modernisation, and regulatory compliance, ensuring that innovation is delivered within Nedbank’s defined risk appetite, security posture, and operational resilience standards. The Infrastructure Designer acts as a trusted design authority, balancing engineering enablement with control, assurance, and long-term sustainability

Job Responsibilities

Infrastructure Architecture Ownership

Own and define infrastructure architecture designs aligned to Nedbank enterprise standards, reference architectures, and strategic roadmaps
Ensure design consistency across cloud, hybrid, and on-premises environments

Cloud, Hybrid & Data Centre Integration

Design scalable and secure cloud, hybrid, and data centre infrastructure solutions
Define integration patterns covering networking, identity, compute, storage, and platform services

Security, Risk & Compliance by Design

Embed security, risk, and regulatory controls by design, ensuring compliance with banking, payments, and data protection requirements
Partner closely with Risk, Security, and Compliance functions throughout the design lifecycle

Operational Resilience & Availability

Design infrastructure to meet availability, performance, disaster recovery, and recoverability requirements for critical banking platforms
Ensure alignment with Nedbank resilience frameworks and regulatory expectations

Cloud Governance, Cost & Financial Controls

Design infrastructure aligned to cloud financial management (FinOps) principles
Ensure cost transparency, optimisation, and governance for cloud consumption

Delivery Assurance & Controlled Engineering Enablement

Provide architectural assurance across delivery initiatives, enabling teams while maintaining control
Review and approve infrastructure designs, deviations, and risk treatments

Architecture Governance & Design Authority

Act as a design authority within formal architecture governance forums
Support architecture reviews, risk assessments, and executive decision-making processes

Stakeholder Engagement & Advisory

Engage with business, technology, risk, and delivery stakeholders as a trusted infrastructure advisor
Clearly articulate design decisions, trade-offs, and risk implications

Investment Approval (IA) Preparation & Costing Enquiries

Support investment approval submissions, including infrastructure design justification and cost estimates
Respond to costing and feasibility enquiries with clarity and accuracy

Technical & Domain Skills

Strong experience designing enterprise-scale infrastructure within Nedbank or equivalent large financial institutions
Deep expertise in:

Cloud networking, segmentation, and identity management
Secure compute, storage, and backup solutions
Hybrid connectivity and data centre integration

Hands-on experience implementing control-driven cloud environments aligned to banking standards

Risk & Architecture Capability

Strong understanding of technology risk management in a regulated banking environment
Proven experience working with:

Formal architecture governance structures
Risk assessments, risk referrals, and control validation
Internal Audit and Regulatory stakeholders

Demonstrated ability to design for non-functional requirements, including:

Security
Resilience and high availability
Disaster recovery and recoverability
Regulatory and compliance obligations

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Essential Certifications

Certificate in infrastructure discipline Relevant Industry Technical certifications ITIL - Proficient TOGAF - Proficient

Preferred Certifications

Microsoft Certified: Azure Solutions Architect Expert
AWS Certified Solutions Architect – Professional
TOGAF or equivalent enterprise architecture certification
Cloud security certifications such as CCSP or CISSP (advantageous)

Minimum Experience Level

8–12+ year in an IT environment. At least 2 years in a infrastructure specialised environment (WINTEL, UNIX, MAINFRAME) with design experience or cloud architecture

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Project Management
System Development Life cycle(SDLC)
Single IT product knowledge
Multiple operating system
Unified Modelling Language (UML)
Rational application developer
Rational design toolset application

Behavioural Competencies

Continuous Learning
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth Manager - Pietermaritzburg (Durban, ZA)

Job Classification

Requisition - 145837- Melissa Cloete

Business Unit - Nedbank Private and Wealth: High Net Worth

Location - Nedbank Pietermaritzburg

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We are seeking highly motivated and results-driven Wealth/Investment professionals with a strong passion for new business acquisition in the High-Net-Worth client market- individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth.

The successful candidate will thrive on identifying opportunities, building a portfolio of affluent clients, and consistently exceeding growth targets

Position is based in Pietermaritzburg, Kwa-Zulu Natal

Job Responsibilities

Manage client's wealth needs through an ongoing advisory process to achieve Nedbank's strategic goals of client centricity and revenue generation; as per the business strategy.
Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of market trends and variables that may impact their investment plans.
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions.
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share.
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets.
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base.
Collaborate successfully across all relevant areas to achieve shared goals.
Ensure compliance with relevant statutory, legislative, policy, and governance requirements.
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures.
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products.
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums.
Developing networks and build alliances to grow and strengthen internal support bases.
Provide support and coaching the wealth managers, paraplanners and other staff as required.
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP advantageous
Regulatory FAIS Exams - RE5 (essential)
Cat 1 & 2 highly advantageous

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

minimum of 5 years Management of private client investment portfolios, estate and tax planning, international investments

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Automation Design Practioner (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144363
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

IT Application Development

Leadership Pipeline

Position

Automation Design Practioner |

Why join our team!

Step into the future of automation with Nedbank as an Automation Design Practitioner in the PPB Cluster—a dynamic role designed for emerging talent ready to make a real impact. If you’re passionate about solving problems, eager to learn, and have hands-on experience with Blue Prism development, this is your opportunity to grow in a supportive, innovation-driven environment. You’ll work closely with senior practitioners to design and build low to medium complexity automated solutions, using design thinking, business analysis, and agile principles. From gathering requirements to testing and refining processes, you’ll be involved in every step of the automation journey. This role is perfect for someone who’s curious, collaborative, and committed to delivering high-quality, sustainable solutions that drive business efficiency. With continuous coaching, exposure to cutting-edge tools, and a culture that values growth, you’ll be empowered to take your career to the next level.

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
Under supervision, head up requirements sign off session with your business stakeholders.
Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Ensure continues document review sessions are conducted with a senior to keep you on the right track.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
Seek continuous development guidance from seniors to ensure you are on the right track.
Under supervision, debug and fix running processes in your portfolio.
Provide quality business support for processes your team is accountable for.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

NQF Level 6 Qualification in Computer Science or Information Technology

Certifications

Essential (Non negotiable):

Blue Prism Associate Developer Certificate

Preferred:

Blue Prism Developer Certificate
Blue Prism Solution Designer Certificate

Minimum Experience Level

Ability to develop processes at a low to medium complexity under supervision
12-24 months Blue Prism development
Business Analysis techniques and practices experience
Tester experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth/Investment Manager (Cape Town, ZA)

Job Classification

Talent Pool: Wealth Manager - These are hybrid roles with 3 days in office

Business Unit - Nedbank Private and Wealth: High Net Worth

Location(s) - Cape Town, Kwa-Zulu Natal, George, Mossel Bay, Plettenberg Bay/Knysna

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
Collaborate successfully across all relevant areas to achieve shared goals
Ensure compliance with relevant statutory, legislative, policy, and governance requirements
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
Developing networks and build alliances to grow and strengthen internal support bases
Provide support and coaching the wealth managers, paraplanners and other staff as required
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
RE5 certification is essential
DOFA essential

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technical Lead (Johannesburg, ZA)

Job Classification

Job Requisition: 144572
TA Specialist: Refilwe Falatsi
Contact: 0102215239
Closing Date: 29 July 2026
Location: 135 Rivonia Campus, Sandton
Cluster: Personal and Private Banking | Nedbank Insurance | BITE
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Purpose

As a Technical Lead, you will drive the design and development of integrated, scalable, and sustainable technical solutions across multiple technologies. You’ll combine hands‑on expertise with strategic long‑term thinking—guiding teams, shaping architectures, and ensuring our solutions stay ahead of the curve.

Job Responsibilities

Solution Design & Architecture

Analyse complex problems and craft solutions aligned with organisational standards, architectures, and constraints.
Challenge boundaries thoughtfully and continuously seek improvements.
Design holistically with a focus on sustainability, scalability, and future readiness.

Leadership & Collaboration

Lead solution discussions through governance forums and secure approval from technology and domain specialists.
Influence, negotiate, and obtain buy‑in from key stakeholders across the business.
Break down solutions into executable components and support work sequencing, resourcing, and planning.

Delivery Support

Contribute to detailed functional and non-functional requirements.
Support software designers with lower-level designs.
Troubleshoot and resolve issues related to delivery.

Strategic Thinking

Apply long-term product‑management mindset to all solutions.
Keep abreast of evolving technologies, trends, risks, and opportunities.
Ensure technical assets are continuously improved and remain sustainable.

Culture & Growth

Support business strategy, objectives, and values.
Participate in culture-building and corporate responsibility initiatives.
Continuously grow and maintain expertise in your technical field.
Seek opportunities to improve processes, systems, and models through agile thinking.

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)

Minimum Experience Level

5 years+ experience in a similar Technical Lead role.

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Collaborating
Innovation
Influencing
Managing Work
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

DB2MVS Platform Owner (Db2 for z/OS Platform Owner) (Johannesburg, ZA)

Job Purpose

The DB2MVS Platform Owner is responsible for the overall ownership, stability, security, performance, and strategic direction of the Db2 for z/OS platform, ensuring effective governance and collaboration across stakeholders.

Job Responsibilities

Own the platform end-to-end including:
platform governance, platform lifecycle, strategic direction, deployment of new services and,
platform availability and stability
Work with the infrastructure integrators to ensure that designs and blue-prints incorporate best practises
Approve all designs and blueprints specific to the platform domain
Identify, prioritise and implement platform improvement opportunities
Responsible for the overall service definition and delivery
Work across platform domains to coordinate and ensure that the platform is correctly integrated, implemented and monitored
Evaluate non-functional requirements
Establish good vendor relationships with regards to strategic direction and support of platform
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

IT Related Degree or Diploma

Preferred Certifications

Platform Specific Certifications

Minimum Experience Level

8–10+ years experience in DB2 for z/OS in enterprise, including ownership, governance and design assurance responsibilities
Owning a critical production DB2 environment
Working across multiple mainframe domains
Being accountable for:
- Platform stability
- Standards compliance
- Production readiness

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Client Coverage Banker: KZN (Johannesburg, ZA)

Location

Durban, KwaZulu Natal

Job Purpose

To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, as per the business strategy.

Job Responsibilities

Build long-term professional and collaborative relationships externally and internally.
Elevate the client coverage brand with external clients.
Manage internal and external stakeholder relationships.
Provide a single interface for the client with the bank.
Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
Recommend improvements for efficiency and competitive advantage

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

CA/ MBA/ CFA.

Minimum Experience Level

Minimum 5 years’ experience in sales and deal origination related to a Corporate client portfolio within a banking / financial services environment

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Communication & Presentation skills
Risk management process and frameworks
Principles of project management
Relevant regulatory knowledge
Sector knowledge and specialisation

Behavioural Competencies

Customer Focus
Becoming a Business Advisor
Building Trusting Relationships
Leveraging a Winning Sales Strategy
Sales Disposition
Qualifying Sales

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Regional Sales Manager KZN (Durban, ZA)

Job Purpose

To manage the KZN Sales Team, further develop the region and deliver sales teams results through enabling others and ensure alignment to Nedgroup Investments strategic focus areas.

Location

This role is based in KZN

Job Responsibilities

Client Relationship Management
Build and maintain strong relationships with both existing and new financial advisors in KZN.

Identify stakeholder needs and provide regular, meaningful feedback.
Market existing products and collaborate with internal teams (Best of Breed, Multi-Manager, and Core teams) to enhance product positioning.

Strategic Collaboration & Asset Growth
Identify opportunities for collaboration to support asset‑raising efforts through technical marketing.

Work closely with internal resources to drive sales and growth initiatives.
Ensure clear accountability of team members in achieving business objectives.
Manage recruitment, onboarding, and talent retention efforts.

Team Leadership & Management
Ensure resource capacity aligns with business needs.

Oversee team development and track progress against performance goals.
Provide mentorship, coaching, and leadership to enhance team effectiveness.
Manage recruitment, onboarding, and talent retention efforts.

Operational Excellence & Growth

Ensure sales targets are met through consistent monitoring and evaluation.
Set and review sales targets for the team, ensuring alignment with business objectives.
Oversee budget management, ensuring costs remain within allocated constraints.
Drive continuous improvement by identifying and addressing non-performing areas.
Ensure quality sales standards and service excellence are achieved and maintained.

Culture & Transformation

Contribute to a culture of transformation by participating in Nedbank’s culture-building initiatives,business strategies, and CSI programs.
Stay updated on industry trends and ensure ongoing personal and professional development.
Lead by example in embracing Nedbank’s vision and values.
Encourage innovation and knowledge sharing within the team.
Foster a client-centric culture through various interventions and engagement efforts

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Bachelors' Degree

Preferred Certifications

CFP Holds a financial post graduate degree
CFA, CA, MBA desirable

FAIS Affected

FAIS Affected - Yes

Minimum Experience Level

Minimum 5 years’ experience in the asset management industry dealing with advisers.
Knowledge of clients, investment products, communication principles and marketing techniques

Technical / Professional Knowledge

Business administration and management
Client service management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Relevant Nedbank product knowledge
Staff resource planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building the Sales Team
Building Trusting Relationships
Coaching the Sales Team
Driving for Results
High-Impact Communication
Making Sales Operations Decisions
Motivating the Sales Team

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Client Coverage Banker: Consumer & Healthcare (Johannesburg, ZA)

Job Purpose

Job Responsibilities

Build long-term professional and collaborative relationships externally and internally.
Elevate the client coverage brand with external clients.
Manage internal and external stakeholder relationships.
Provide a single interface for the client with the bank.
Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
Recommend improvements for efficiency and competitive advantage

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

CA/ MBA/ CFA.

Minimum Experience Level

Minimum 5 years’ experience in sales and deal origination related to a Corporate client portfolio within a banking / financial services environment

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Communication & Presentation skills
Risk management process and frameworks
Principles of project management
Relevant regulatory knowledge
Sector knowledge and specialisation

Behavioural Competencies

Customer Focus
Becoming a Business Advisor
Building Trusting Relationships
Leveraging a Winning Sales Strategy
Sales Disposition
Qualifying Sales

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Sales Manager JHB (Cape Town, ZA)

Job Classification

Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa’s largest financial services groups. In house we have two main fund solutions. The first being the Core Range which follows a rules-based (passive) investment philosophy. We also have the Nedgroup Investments Best of Breed™ philosophy sees us partner with select fund managers who we believe are able to provide consistent long-term outperformance for our clients. These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long-term performance and our top priority is to deliver a superior investment experience for our clients.

Location

Role is based in Sandton.

Job Purpose

We are looking for a dynamic and commercially driven Sales Manager to lead and deepen intermediary relationships across Gauteng. This role is central to executing our channel development strategy, expanding Nedgroup Investments’ reach through new and existing initiatives, and contributing to business growth in line with broader Nedbank strategic objectives.

Job Responsibilities

Grow assets under management through strong, trusted intermediary relationships across the region.
Develop and execute regional business development plans aligned to distribution priorities and growth objectives.
Present investment solutions, market insights and business opportunities to advisers and investors with confidence and credibility.
Educate and support intermediaries on products, processes and investment strategies to enable better client outcomes.
Identify new business opportunities, strategic partnerships and initiatives that expand market reach.
Partner closely with investment, marketing and service teams to deliver a best-in-class client experience.
Regular engagements with fund managers.
Develop technical marketing skills.
Consistently achieve and exceed agreed sales and growth objectives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Business / Finance / Investments (e.g. B.Com), CFP Qualification

Preferred Certifications

Commercial Financial Planning

Minimum Experience Level

Minimum 5 years' working experience as a Sales Manager, working with intermediaries in an Asset Management industry.

Technical / Professional Knowledge

Business administration and management
Business terms and definitions
Communication Strategies
Financial Accounting Principles
Governance Risks and Controls
Organisational behaviour theory
Relevant regulatory knowledge
Management Information & Reporting Principles, Tools and Mechanisms

Behavioural Competencies

Continuous Learning
Decision Making
Innovation
Building partnerships
Planning and Organizing
Technical/Professional Knowledge and Skills

Employee Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager - Commercial Banking (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 146266

Talent Acquisition Contact: Lerato Sithole

Location: Gauteng

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Relationship/portfolio management and acquisition experience in Commercial/Business Banking

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Risk Control Officer (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 146350 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - OCR - Risk Collection

Sandton, Gauteng

Leadership Pipeline

Manage Self: Technical

Career Stream

Administration, Transactional Processing and Production

Credit Risk Control Officer - High Value Client Base

Job Purpose

We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating to legal when necessary.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Minimum Experience Level

Minimum 3 - 5 years' experience in a Credit role in a Banking environment
Minimum 3 - 5 years' experience collecting Arrears or Excess accounts
Must have experience in working with a High Value Client base.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Broker Support Agent (CB S) (Cape Town, ZA)

Job Classification

Job Requisition: 145552
TA Specialist: Refilwe Falatsi
Closing Date: 31 July 2026
Contact Details: 010 221 5239
Location: Clocktower Campus, V&A Watefront, Cape Town
Cluster: Personal and Private Banking | Nedbank Insurance | Broker Support
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

By supporting the Risk Advisor within Nedbank Insurance brokerage, we drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize operational efficiency, identify, and address client needs.Maintain and build relationships with all stakeholders.

Job Responsibilities

Service and manage a portfolio of clients.
Responsibilities include management of policy renewals, retention, policy amendments, client queries,verification of client data.
Assisting Risk Advisor in obtaining quotations, onboarding of clients and issuance of policies.
Adherence to underwriting criteria and application.
Adherence to service standards and Service Level Agreement (SLA).
Identify and recommend ways to improve business processes and systems to operate more effectively and adding value to clients and business.
Support the achievement of the business vision, strategy, and values.
Achieving development goals.
FAIS requirements being achieved and fully complied with.
Comply with Risk standards, policies and procedures as required by Compliance.
Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Short Term Insurance qualification (The actual certificate with SAQA confirmation to verify)
Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines) (DoFA)
RE5 Certificate
COB required if appointed after 1 April 2018 on specific category
CPD for previous period from June 2024 to May 2025, if applicant was on the FAIS register during that period.

Preferred Qualification

NQF 5 Higher certificate in Short-term Insurance

Minimum Experience Level

3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
Experience working in a short-term insurance brokerage.(Non-negotiable)
DOFA for Cat 1.2 and 1.6 for 12 months or more

Technical / Professional Knowledge

Communication Strategies
Data analysis
Governance, Risk and Controls
Nedbank policies and procedures
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Cluster Specific Operational Knowledge
Credit and risk Knowledge

Behavioural Competencies

Building Partnerships
Earning Trust
Energy
Facilitating Change
Innovation
Work Standards
Planning and Organizing
Customer Focus

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Nelspruit, ZA)

Requisition Details

REQ Number: 146155

Closing Date: 25 July 2026

Location: Nelspruit, Mpumalanga

Job Family

Credit

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

Credit Policy Management:
- Align with the bank’s credit policy and identify cross-sell opportunities.
- Prepare and recommend credit applications within set parameters.
- Assess credit risk by examining savings, debt repayment history, earnings, and purchase activities.
- Recommend credit terms, such as issuing or rejecting credit cards, or adjusting limits.
- Review financial status of customers to determine risk levels.
- Use financial ratios and industry benchmarks to evaluate cash flow and loan repayment ability.
- Recommend credit limits based on lending policies.
- Monitor reports to identify risks and ensure compliance.
- Measure compliance, identify risks, and make recommendations.
- Obtain latest financial information, measure compliance, and report breaches.
- Verify information to sign off conditions of approval within required timeframes.
- Ensure security by gathering required information.
- Meet Nedbank Group Rating requirements by reviewing accounts and identifying risks.
- Identify clients exceeding credit limits through daily excess reports.
- Risk-rate clients and assess financial positions using risk systems.
Client Service Management:
- Meet service level agreements by understanding client needs, providing guidance, and responding promptly.
- Enhance client satisfaction by sharing knowledge and developing the skills of the client service team and stakeholders.
- Build strong relationships with internal stakeholders by attending meetings and supporting their strategies.
- Build and maintain strong relationships with external clients by understanding their business and industry.
- Involve other bank divisions by seeking their input on deals requiring their expertise.
- Provide accurate information to stakeholders by maintaining and sharing knowledge with the team.

Job Responsibility Continued

Performance and Compliance:
- Achieve targets by using management information systems to measure performance.
- Understand client needs and provide timely guidance and recommendations to meet service level agreement standards.
- Share knowledge with client service team members and stakeholders.
- Develop team skills to enhance external client satisfaction.
- Use the Management Information System (MIS) to identify required annual and interim facility reviews.
- Meet turnaround times by assessing applications efficiently within the agreed Service Level Agreement (SLA).
Personal and Team Development:
- Stay updated on legislation and industry changes through newsletters, websites, and sessions.
- Embrace Nedbank’s vision and demonstrate its values in interactions with the team and stakeholders.
- Improve personal capability by identifying training courses and career progression opportunities through manager feedback.
- Ensure personal growth and effectiveness by completing learning activities, practicing experience, and maintaining certifications within specified timeframes.
- Foster teamwork by understanding team members’ roles and responsibilities.
- Ensure smooth workflow through regular communication and feedback with the manager.
Process Improvement and Corporate Responsibility:
- Identify and recommend opportunities to enhance processes, systems, and policies, and support new implementations.
- Contribute to a culture that achieves transformation goals by participating in Nedbank culture-building initiatives.
- Support corporate social responsibility initiatives to achieve key business strategies.

Requirements

Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Cre Risk Monitoring and Reportingdit 1 (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143295
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Business and Commercial Banking

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Professional

Position

Manager: Credit Risk Review & Monitoring

Why join our team!

This role offers a unique opportunity within a newly created cluster and evolving structure, providing a blank canvas for innovation and impact. The successful candidate will gain exposure across the full credit lifecycle—origination, collections, and recoveries—while collaborating cross-functionally to shape standards and frameworks for new ventures and acquisitions such as Eqstra and Ikhokha. High visibility with executive-level stakeholders and governance committees ensures strategic influence and career growth. Success will be measured by the ability to deliver actionable insights, strengthen risk oversight, and embed robust processes that enhance portfolio quality. Operating in a dynamic matrix environment, the role demands strong stakeholder management skills, advanced quantitative and analytical capabilities, and experience in reporting and strategic KPI development. Exposure to stress testing and scenario analysis, combined with adaptability for integration projects and out-of-the-box thinking, will be key to thriving in this position. Work-life balance and flexibility further complement this high-impact role.

Job Purpose

This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation. The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
Propose innovative ideas to enhance business processes and improve customer experience.
Deliver quality reports, monitoring results, and recommendations to stakeholders.
Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
Perform robust post-approval/disbursement checks using statistical and sampling methods.
Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
Develop models for proactive monitoring of business credit health.
Provide analytical support to the team on credit-related queries within acceptable timeframes.
Foster collaborative relationships through regular engagement with managers and team members.
Provide input into systems, processes, and policies for business effectiveness.
Lead by example in embracing Nedbank Vision and Values.
Contribute to transformation goals and culture-building initiatives.
Create a client service culture through interventions.
Encourage team innovation and knowledge sharing.
Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
Strong capability to interrogate data and extract actionable insights, not just run reports.
Comfort with executive-level presentations and stakeholder management upwards.
Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Qualification Detail

Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.

Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
Proven experience in reporting roles for at least 5 years.
Understanding of banking regulations (NCR, SARB, BASA).
Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
Experience in strategic planning, business reporting, and translating insights into actionable decisions
Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
Ability to identify, manage, and mitigate business risks effectively
Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

Business administration and management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Northern Cape (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143106 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Client Advisor – Northern Cape

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit Risk Portfolio Management (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Portfolio Management

Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Key Deliverables

Job Responsibilities

Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Analyse/Assess individual and juristic financial statements.
Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
Adapt to changes in Legislation by enforcing the compliance to the changes.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience Analysing and Assessing individual and juristic financials.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Solution Architect (Johannesburg, ZA)

Job Classification

Engineering Lead III(146173)

Closing Date: 30 July 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Leading Expert

Job Purpose

Shape and drive the end-to-end architecture of complex, large-scale platforms by combining deep technical expertise with hands-on engineering leadership. This role defines future-state architectures, establishes engineering standards, and leads the delivery of scalable, high-performing systems—owning the journey from concept to production while leveraging modern cloud, automation, and AI-driven development practices to accelerate delivery and improve quality.

To be the custodian of technical thought leadership within Juristic Digital Channels tribe by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes to deliver sustainable and quality solutions in alignment to the overall strategy of the Bank whilst growing the technical expertise within the tribe.

Job Responsibilities

Work closely with the Enterprise Architect to establish the future direction of the technology environment and lead its implementation.
Defining architecture and design patterns, methods, practices.
Perform technology proof of concepts, R&D, etc.
Drive the engineering practice, establish frameworks, patterns, methodologies, and lead the maturing of these across the tribe engineering team.
Provide guidance to the engineering team.
Using advanced tooling and capability to automate, improve efficiency, etc. of taking code from idea to production. One person engineering/delivery.
Develop critical and complex technical components. (Core platform components)
Troubleshoot and resolve complex technical issues.
Drive transition to the future mode of operation by participating in shaping the enterprise architecture roadmap through consulting, identifying and collaborating with stakeholders
Ensure alignment to Nedbank environment and legislative requirements by reviewing and providing advice on product or technology specific standards
Perform independent research on technology best practice
Identify individuals that could perform a specialist role and actively participate in their development
Participate in industry forums and keep up to date with emerging technologies
Provide coaching, mentoring, and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives, and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models, and systems though agile thinking

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant technical qualification/ certification or equivalent experience
Matric with Maths

Minimum Experience Level

10+ years of experience in IT, with a very strong engineering and software development background

Technical / Professional Knowledge

Experience architecting and designing high volume distributed systems in a complex heterogeneous technology environment
Comprehensive knowledge and experience with architecture and design patterns
Experience working in environment delivering large complex initiatives
Proven track record of technical delivery, understanding the big picture, while also being able to deep dive into technical details
Highly experienced and influential senior technologist with deep technical knowledge and an understanding of diverse methodologies and best practices
Extensive multi-stack development experience
Extensive automation, DevOps, etc. experience
Solid experience using AI tools to significantly improve delivery efficiency (e.g. Agentic development, Context Engineering, Spec-driven AI development)
Extensive Cloud experience (Azure preferred)
Information Technology concepts
System Development Life cycle (SDLC)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Multiple operating system
ITIL

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Influencing
Building Partnerships
Adaptability
Emotional Intelligence Essentials
Building Trusting Relationships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management : 6 months Contract -Client Services Consultant (Cape Town, ZA)

Job Classification

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Essential Certifications

Preferred Certifications

Minimum Experience Level

1 - 2 years

Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales Support: Katutura (B5) (Windhoek, NA)

Job Classification

Sales Support: Katutura

Job grade: B5

Job Family

Sales and Services

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical

Job Purpose

To provide information and guidance to answer clients queries and requests to deliver client service and refer cross sell opportunities to mitigate risk and contribute to branch objectives.

Job Responsibilities

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Seek opportunities to improve business processes and systems.
Support implementation of new processes, policies and systems to add value to Nedbank.
Act as brand ambassador by living the Nedbank values.
Enable the conversion of leads into sales. Meet client information needs and facilitate the processing of sales.
Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.
Reach individual and branch usage (touch points) targets.
Provide service to, and maintain relationships with, clients by greeting, listening, understanding the client's needs.
Stay abreast of Nedbank risk and compliance requirements.
Create and manage own career through guidance and support of Team Leader and colleagues.
Understand and embrace the Nedbank vision and values.
Improve personal capability, identifying training courses for career progression.
Ensure personal growth and eff ectiveness by ensuring that all learning activities are completed and certifications obtained within specified time frames.
Ensure knowledge management, continuity, team success and that information is provided in the correct way to stakeholders.
Verify client identity. Mitigate risks, including creating enquiries report, managing loss and meeting legislative requirements.
Provide client service.
Ensure internal practices are met. Balance and secure branch stock holdings.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Business Relevant Certificate or Diploma

Minimum Experience Level

Preferable 6 - 12 months client service experience in a financial industry

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Client service management
Client service principles
Cluster Specific Operational Knowledge
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Work Standards
Communication
Managing Work
Stress Tolerance

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For any assistance or more info please contact the Nedbank Recruiting Team

+264 61 295 2155 / +264 61 295 2036

Namibia

Market Manager (Musina, ZA)

Job Req

146883

Closing Date

23 July 2026

Location

Musina

FAIS Affected

FAIS Affected - Yes

Job Purpose

To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage staff to deliver outstanding client service.

Job Responsibilities

Nedbank Goals:

Achieve sales growth targets.
Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
Drive client acquisition and increase digital market activity across the community.
Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.

Client Engagement:

Analyse client profiles to understand their needs and to identify leads for cross-selling or client retention/growth.
Ensure client teams are prepared for client engagements to improve client experience and acquire/retain clients.
Analyse client feedback reports from Service teams and address/ action plan and root causes with teams to achieve service excellence goals.
Enhance client experience aligned to the Nedbank brand pillars by ensuring that all stores meet the defined service standards and corporate image requirements.
Educate clients to shift towards transacting and servicing through digital channels and focus on increasing digital activity.
Ensure compliment and complaint management.

Risk and Ops:

Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained.

Lead:

Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Work with the support and management teams to remove identified hurdles preventing team and community to achieve predefined goals and develop a client-first mindset.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.Ensure and lead consequence management, discipline and effective employee relations.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

National Diploma in Finance or Business Management

Preferred Certifications

Regulatory KI Exam (RE1)

Minimum Experience Level

3 - 6 years 2 years experience in a client facing retail sales environment and 2 years experience in people management

Technical / Professional Knowledge

Customer service principles
Consumer behaviour
Sales Strategies
Competitor analysis
Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Workforce planning

Behavioural Competencies

Creating a Service Reputation
Business Acumen
Building Customer Relationships
Creating Demand Through Insight
Delegation and Empowerment
Motivating the Sales Team
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Project Manager (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 147005
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown
Closing date: 31 July 2026

Cluster

Nedbank Personal and Private Banking

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

Position

Senior Project Manager

Job Responsibilities Continue

Step into a role where you will lead the delivery of impactful projects that influence how data, insights, and technology enable business decision-making across Nedbank. As a Project Manager II within the Data & Analytics environment, you will be responsible for driving medium to large-scale strategic initiatives that span multiple business units, stakeholder groups, and technology platforms.

This position offers the opportunity to work on a diverse portfolio of projects, ranging from enterprise data solutions and reporting capabilities to dashboarding, analytics, process optimisation, and broader business transformation programmes. You will engage with stakeholders across the organisation, including senior leadership, business partners, technology teams, and delivery specialists, providing exposure to high-visibility initiatives that contribute directly to organisational success.

Beyond the projects themselves, you will join a collaborative and supportive team that values innovation, knowledge sharing, and continuous improvement. The environment encourages professional growth, empowers individuals to take ownership, and provides opportunities to broaden your project management expertise across Agile, Waterfall, and Hybrid delivery methodologies. If you are passionate about leading complex initiatives, building meaningful stakeholder relationships, and delivering measurable business value, this role offers an exciting platform to grow your career while making a tangible impact.

Job Purpose

To manage and deliver medium to large projects from commencement to completion, ensuring the project goals/objectives are accomplished within the prescribed scope, budget, quality and time agreed. Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy. The methodologies used for projects include Waterfall, Hybrid, Agile and Milestone Tracking.

The Senior Project Manager will play an active role in providing mentorship and coaching on agile best practices to junior staff and project teams. The Senior Project Manager will also ensure that the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories and other items on the backlog into actionable tasks for the delivery team.

Job Responsibilities

Manage and deliver medium to large-scale projects and programmes from initiation through to implementation.
Develop, maintain and manage project plans, schedules, budgets, risks, issues and dependencies.
Ensure compliance with PMO governance frameworks, processes and reporting requirements.
Facilitate stakeholder engagement and communication across all levels of the organisation.
Monitor project performance and proactively manage scope, budget and timeline variances.
Ensure project benefits are identified, tracked and realised throughout the project lifecycle.
Manage project-related risks, issues, blockers and change control processes.
Coordinate cross-functional teams and multiple workstreams to achieve project objectives.
Maintain accurate project information within approved project management tools and repositories.
Support the delivery of projects using Agile, Waterfall and Hybrid methodologies.
Contribute to continuous improvement initiatives across project management practices.
Build trusted relationships with stakeholders and manage expectations throughout project delivery.
Support change management activities to ensure successful implementation and adoption.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

NQF level 7 qualification or Honours degree in Project Management or Business management

Essential Certifications

Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)
Project Management Body of Knowledge (PMBOK) or Prince 2
Project Management Professional (PMP) Prince II

Preferred Certifications

Project Management or Business Management

Minimum Experience Level

5 to 8 years' experience within a project management environment.
At least 5 years' experience managing projects in a Project Manager, Delivery Manager, or equivalent capacity.
Experience managing complex medium to large business and technology projects and programmes.
Experience managing multiple projects and workstreams simultaneously.
Experience engaging and influencing senior stakeholders.
Experience managing project budgets, governance, risks and reporting.
Exposure to Agile, Waterfall and Hybrid delivery methodologies.
Experience using project management tools such as Jira, Microsoft Project and SharePoint.
Banking or financial services experience will be advantageous.

Technical / Professional Knowledge

Industry trends
Relevant software and systems knowledge
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls
Financial management
Information Technology concepts

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

BI Manager (Johannesburg, ZA)

Job Classification

REQ#: 146804

Location: Johannesburg, Gauteng

Closing Date: 28 July 2026

Talent Acquisition: Noli Madikane

Job Family

Information Technology

Career Stream

Data

Leadership Pipeline

Manager of Others

Job Purpose

To manage all aspects of a BI Team to enable the analytical services across Enterprise and deploy and operationalise analytical projects, as requested and prioritised by the business, in line with both the business and Information Technology strategies. Also manages performance and development of others.

Job Responsibilities

Ensure work outputs are timely and of the highest quality and in conformance to standards in line with best practices
Analyse operational trends and performance data to identify risks, opportunities and actionable business insights.
Oversee the development, maintenance and enhancement of reporting and analytics solutions using SQL, Power BI and related BI tools.
Drive continuous improvement initiatives through data analysis and innovative analytics solutions that improve business outcomes.
Constantly look for opportunities to drive efficiencies and savings
Ensure all stakeholder needs are met and understood through regular engagements
Build and maintain of effective stakeholder relationships and establish credibility
Function as Data analytics ambassador into business to ensure effective buy in
Deliver great customer service through data driven insights
Review staff work execution through performance management of staff
Execute additional responsibilities as required
Ensure team effectiveness through management of interpersonal relationships within own and across other teams
Ensure successful achievement of tasks and projects by directing staff as appropriate
Improve team effectiveness year on year
Ensure task delivery by working on multiple projects simultaneously through effective resource management
Ensure successful delivery of divisional goals
Drive productivity improvement by making quality decisions
Prepare documentation and complete administrative tasks required
Mitigate risks by meeting audit requirements
Ensure appropriate change management takes place
Manage performance of staff by implementing performance agreements,
Mentor and coach staff on identified performance gaps
Tailor development needs as identified to ensure that business unit stays abreast in Data management field of expertise and deliver on the expectations from stakeholders.
Create environment of teamwork
Build capability of self and staff by identifying current and future training and development needs.
Recruiting and managing talent to ensure an environment for optimal performance is created.
Managing adherence to compliance
Supply feedback to system owners on anomalies process errors etc. .
Conduct operational management ito systems and SLA 's
Manage and mitigate business risk to ensure business continuity
Drive business objectives and value through data products
Drive efficiencies and standards through self service
Manage priorities
Manage business expectations
Consult with business on business strategy supporting them utilising their data assists
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Formal Management/ leadership qualification

Preferred Certifications

Preferred - Tool certifications Microsoft BI certification , relevant Data Management certification , Agile , DMBOK

Minimum Experience Level

2+ years' experience managing and developing BI Analysts, Data Analysts, MIS Analysts or similar analytical teams.
5+ years' experience within a Business Intelligence, Data Analytics, Reporting or Data Management environment.
Advanced hands-on SQL experience in data extraction, analysis, reporting and scripting.
Experience using BI reporting and data visualisation tools (e.g. Power BI).
Experience working across multiple business functions and managing stakeholder requirements.

Technical / Professional Knowledge

Strategic planning
Performance management
Staff resource planning
Employee training/development
Agile Concepts
Data analysis
Change management
Principles of project management
Business writing skills
Client Service Management
Software Development
Disaster Recovery & Business continuity standards
Architecture Modeling
Data modelling tool
Engineering

Behavioural Competencies

Courage
Building talent
Business Acumen
Delegation and Empowerment
Facilitating Change
Strategic Planning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Loss Adjuster (Contract) (Johannesburg, ZA)

Job Classification

Job Requisition: 146996
TA Specialist: Refilwe Falatsi
Closing Date: 28 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Operations | Support Services - Loss Adjusters
Temporary: 6 month contract

FAIS Affected

Job Purpose

Job Responsibilities

The types of claims dealt with include any building related claims such as burst geysers & pipes with resultant damage, storm damage to properties, flooring, interior cosmetic repairs to properties, electrical and electronic work etc.
Validation of claims by means of underwriting, review of previous claims history and referencing and verifying the details of the insured peril as reported by the service provider in line with the relevant policy wording:
Validation electronic equipment/ machinery breakdown claims and review reports from electrical SP’s.
Identifying what is required and outstanding from client. Comparing information collected to the policy requirements and claim details presented.
Determining equivalent replacement and determine risk.
Quantification and cost management in determining the scope of work compared to agreed rates on buildings related claims as well a ensuring visible damages are reflected on the mandatory photos from the insured of service provider Risk management, detect and identify fraudulent claims and any overcharging by clients and service providers. Perform risk management function by identifying underwriting risks and identifying inadequate Sum Insureds of dwellings for physical RCV where necessary.
Ensure adherence to all legislative requirements. Make balanced and informed decisions by identifying, analysing, interpreting, and applying relevant data.
Manage cross functional relationships through consistent feedback on workflow progress.
Mitigate risk through the application of technical skill by verifying, formulating and managing special conditions, sign-offs, consents and any other requests from the business.
Contribute to Nedbank Insurance business by sharing Industry experiences and providing input on issues that impact bank and industry policies and procedures.
Support the achievement of the business strategy, objectives and values by reviewing systems, process, services and ensure solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Ensure professional conduct when dealing with all stakeholders through.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Reporting and operational efficiency.
Ensure quality and accuracy of reports, pricing and workmanship rendered by service providers.

Job Responsibilities Continue

Validation of claims according to the various insurance policies in place.
Liaising with clients, service providers, procurement, underwriting, FNOL, GFS and claims.
Finalise all reports and administration.
Making decisions, handle all administration and telephonic queries arising around that Quantification by either drafting a scope of work and finalizing the cost of the claim according to agreed rates or comparing quotations and reports received from service providers and clients compared to the scope of work and agreed rates.
Managing the cost from the start of the claim until the claim is finalized within the set parameters and agreed scope of work.
Handling and resolving complaints and queries from clients, internal stakeholders as well as external stakeholders such as builders, engineers etc.
Conduct all the above to the required performance and quality standards that are in place.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSc in Construction studies or BComm – Quantity Surveying.
A tertiary qualification or significant progress towards obtaining any construction or built environment related qualification would be highly beneficial.
FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.

Essential Certifications

FAIS Regulatory Examination 1 qualification

Preferred Certifications

Minimum Experience Level

4 years' experience in loss adjusting, with strong technical knowledge of the buildings industry and the associated cost and workmanship variables.
Building/ Electrical/ Machinery/ Breakdown claims experience

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Collaborating
Decision Making
Work Standards
Leadership Disposition
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

AI Enablement Analyst (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

IT Technical Specialists

Job Purpose

The AI Enablement Analyst will support the embedding of Artificial Intelligence into Client Operations and parts of HR, Marketing and Strategy (“the Business”) as part of CIB’s strategic AI journey.

The role contributes to all three CIB AI streams—Individual Enablement, AI-Enabled CIB Workflows, and Group-Wide Transformation—by supporting AI literacy and adoption, assisting with the re-engineering and optimisation of middle-office processes, and contributing to group-wide AI execution, value tracking and programme visibility.

The role sits within the middle office, supporting the Business deal execution and lifecycle management.

Job Responsibilities

1. AI enablement, adoption & superuser community support

(Stream 1 – individual enablement)

· Support the Business’s AI enablement initiatives by assisting with the uplift of AI literacy and practical AI usage across middle-office teams.

· Coordinate and support the Business AI superuser community by:

o Assisting with the organisation of enablement sessions, forums and knowledge-sharing activities

o Supporting superusers with documentation, templates and example use cases

o Acting as an initial point of support for colleagues on basic AI usage and queries

· Assist AI superusers and broader teams with:

o Prompt development

o Entry-level agent building and testing

o Understanding responsible AI usage and approved AI tool capabilities

· Support the embedding of AI usage into everyday workflows through communication, training support and change activities.

· Work closely with the Business leadership, AI champions and senior enablement resources to support adoption initiatives.

2. Process re-engineering & AI solution support

(Stream 2 – AI-enabled CIB workflows)

· Assist in identifying and documenting opportunities within the Business where AI, automation or digital tools can:

o Reduce manual effort

o Improve turnaround times

o Enhance output quality

o Reduce operational and compliance risk

· Support diagnostics, ideation and co-creation sessions by preparing materials, capturing insights and documenting potential AI use cases.

· Contribute to hands-on solution support by:

o Assisting with agent configuration and testing

o Supporting rapid prototyping activities

o Capturing user feedback and documenting solution concepts

· Work under guidance with technology and enablement partners to support solution development and refinement.

· Assist with documenting simplified, standardised and optimised middle-office workflows.

3. Group-wide transformation support

(Stream 3 – Group-wide transformation)

· Support the Business’ alignment to group-wide AI strategic intent and prioritisation by:

o Assisting with the documentation and consolidation of the Business’ AI initiatives, use cases and priorities

o Supporting inputs into CIB and Group-level AI planning and prioritisation activities

· Contribute to execution and governance activities by:

o Preparing and maintaining documentation required for AI governance and oversight forums

o Supporting adherence to agreed enterprise AI standards and controls

· Assist with value realisation and tracking by:

o Collecting and consolidating metrics related to efficiency, quality, risk reduction and employee experience

o Supporting reporting into CIB and Group AI value tracking mechanisms

· Support end-to-end ai programme visibility for client operations by:

o Maintaining accurate records of AI use cases, pilots and scaled solutions

o Assisting with preparation of updates, insights and playbacks for management and governance structures

Key deliverables

· Ongoing support to a functioning AI superuser community.

· Documented AI-enabled and re-engineered middle-office process improvements.

· Contributions to AI agents and tools embedded in Business workflows.

· Accurate tracking and reporting of AI adoption and realised value.

· Improved foundational understanding of AI capabilities, tools and responsible usage across the Business .

· Enhanced individual efficiency of Business staff through supported use of AI tools and agents.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in technology, such as:

o Computer science / BSc Information Technology / Software engineering / Data science / related technical discipline

Essential Certifications

Preferred Certifications

Blue Prism Associate Developer Certificate (Essential); Blue Prism Developer Certificate and Blue Prism Solution Designer Certificate (Preferred)

Minimum Experience Level

· Working knowledge of AI tools, particularly generative AI, agent-based solutions and productivity platforms (e.g. M365 Copilot or similar). Ability to develop fit for purpose agents.

· Exposure to process improvement, automation, digital transformation or continuous improvement concepts.

· Ability to learn and contribute to AI agents, workflows or automated solutions with guidance.

Advantageous

· Exposure to (domain knowledge of) financial services, PF, IB, TS, banking middle-office or regulated environments.

· Exposure to CIB Front office, i.e. Property Finance, Investment Banking, Transactional services or deal-related operations.

· Participation in communities of practice, innovation forums or digital enablement initiatives.

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Innovation
Managing Work
Quality Orientation
Continuous Improvement
Collaborating
Positive Approach
Technology Savvy
Decision Making

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant Pongola (Pongola, ZA)

Service Consultant Pongola

Closing Date: 30 July 2026

Location: Pongola, KwaZulu Natal

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Minimum Experience Level

1 - 2 years Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Business Development Manager (Cape Town, ZA)

Job Classification

Nedgroup Investments is an award winning global investment manager with a growing footprint in Europe, offering a broad range of investment solutions to both retail and institutional clients. As a division of Nedbank Group Ltd, we leverage the deep investment and financial expertise of one of South Africa’s leading financial services groups.
Our in house offering comprises two main fund ranges. The Best of Breed™ range partners with carefully selected specialist fund managers, chosen for their ability to deliver consistent long term outperformance. These partnerships are typically long term, allowing managers sufficient time to execute and deliver on their mandates. Complementing this is our Core Range, which follows a disciplined, rules based (passive) investment philosophy. We are relentlessly focused on long term performance, with our primary objective being to deliver a superior investment experience for our clients.

Location

Role is based at the V&A Waterfront, Cape Town

Job Purpose

We are looking for a dynamic and commercially driven Sales Manager to lead and deepen intermediary relationships across the Western Cape. This role is central to executing our channel development strategy, expanding Nedgroup Investments’ reach through new and existing initiatives, and contributing to business growth in line with broader Nedbank strategic objectives.

Job Responsibilities

Grow assets under management through strong, trusted intermediary relationships across the region.
Develop and execute regional business development plans aligned to distribution priorities and growth objectives.
Present investment solutions, market insights and business opportunities to advisers and investors with confidence and credibility.
Educate and support intermediaries on products, processes and investment strategies to enable better client outcomes.
Identify new business opportunities, strategic partnerships and initiatives that expand market reach.
Partner closely with investment, marketing and service teams to deliver a best-in-class client experience.
Regular engagements with fund managers.
Develop technical marketing skills.
Consistently achieve and exceed agreed sales and growth objectives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Business / Finance / Investments (e.g. B.Comm ), CFP Qualification.

Preferred Certifications

Commercial Financial Planning

Minimum Experience Level

Minimum 5 years working experience as a Sales Manager, working with intermediaries in an Asset Management industry.

Technical / Professional Knowledge

Business administration and management
Business terms and definitions
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Nedbank policies and procedures
Organisational behaviour theory
Relevant regulatory knowledge
Management information and reporting principles, tools and mechanisms
Human Resource Policies And Practices

Behavioural Competencies

Continuous Learning
Decision Making
Innovation
Building partnerships
Planning and Organizing
Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition detail

Req: 146906

Role: Service Consultant

Area: Clearwater Roodeport

Advert closing date: 24/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Senior Institutional Business Developmen (Cape Town, ZA)

Job Purpose

To achieve sales and business growth targets by selling Nedgroup Investments investment products to institutional clients and to service and retain existing clients, in line with the business strategy.

FAIS Affected

FAIS Affected - Yes

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influenceParticipate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank. Initiate and develop strategic relationships with key service providers in the industry by maintaining relationships through regular meetings; presentations and workshops to drive new business opportunities.
Facilitate introductions to new clients directly or through intermediary service providers and raise awareness of NGI investment products through face to face time with consultants.
Pitch to potential clients both in presentation and tender form to secure new business.
Attend industry relevant events to network and raise profile of NGI capabilities and Investment products.
Source and extract relevant information from various databases and generate sales through cold calling and networking channels.
Oversee the delivery of client service to Institutional clients that have appointed Nedgroup Investments funds; through understanding the objectives of the client and developing and implementing investment strategies around the objectives-Conduct regular report back presentations on the performance of investment strategy and products to existing clients.
Ensure the distribution of all communications and reporting material to clients is received on regular basis.
Provide investment education to clients where necessary through presentations; workshops; etc. Initiate and deliver on appropriate client appreciation events.
Manage sales activity and internal processes to support sales.
Provide support to the Product arm of the business to help that area of the business achieve its targets.
Sell the Nedgroup Investments Consulting propostion through presentations; pitches; workshops; client appreciation events and utilising Nedbanks' marketing channels.
Oversee the onboarding process; collation; distribution and signing of all necessary documentation and agreements for the implementation of new business. Ensure accurate record-keeping of all client engagements; whether in person or other form.
Ensuring Compliance with prevailing regulatory and legislative environmentCompile monthly reports to management on all client activities and sales or client flowsReview ongoing appropriateness of internal processes and adjust where necessary
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interactionObtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post graduate qualification - Actuary, Masters of Business Administration (MBA), Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA).

Minimum Experience Level

5-10 years experience in a similar role.

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Building Trusting Relationships
Leveraging a Winning Sales Strategy
Advancing Sales Discussions
High-Impact Communication
Sales Disposition
Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Agile Project Manager III : NAR New Channels (Johannesburg, ZA)

Job Purpose

Job Responsibilities

Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
Ensure accurate cost estimation based on coverage of client requirements and project scope.
Ensure project budget are managed within project scope.
Ensure projects are delivered on target within due date, budget and according to scope and project governance.
Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
Ensure management of scope, including coverage of client requirements, are created based on estimations.
Manage delivery of project against agreed schedule. Meet project requirements.
Manage project priorities effectively and ensured dependencies are catered for according to the project scope.
Ensure professional advice accepted and implemented.
Identify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project plan. Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
Ensure each stakeholder group is actively managed through the change cycle.
Ensure business change impact is conducted across process, systems, and technology in accordance with change management plan.
Ensure roles and strategies are defined, and behaviors and operations are understood.
Ensure clients are informed.
Ensure the change management process is led and supported together with the client.
Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
Ensure client needs are accurately captured in scope.
Ensure sufficient resource allocations.
Manage delivery of large and complex projects according to prevailing project management methodology.
Conduct effective resource negotiation and allocation.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Project Management

Essential Certifications

PMP or Prince certification. Programme Management certification (PGMP)

Preferred Certifications

Project Management or closely related Certified Scrum Master and Scaled Agile certification

Minimum Experience Level

8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects

Technical / Professional Knowledge

Relevant regulatory knowledge
Industry trends
Relevant software and systems knowledge
Research methodology
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls

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Please contact the Nedbank Recruiting Team at +27 860 555 566

TPO: T24 Core Banking, Credit, Card & Payments, ATM & POS (Johannesburg, ZA)

Job Purpose

The role owns end-to-end technical product ownership for Temenos Core Banking, Credit, Card & Payments, ATM & POS, reporting to the Nedbank Africa Regions CIO. The role spans platform configuration and integration through to release management and operational stability, ensuring these systems support the bank’s transformation, growth, and straight-through processing ambitions across multiple markets. You will work with a multi-disciplinary team and partners to deploy Nedbank Africa Regions new core technology platform.

Key focus areas:

Accountable for delivery of the first platform deployment, setting the standard and playbook for future country rollouts
Technical ownership of the T24 core banking platform, including configuration, upgrades, and multi-country deployment
Product ownership across credit, card & payments, and ATM/POS technology stacks inherent on Temenos. Strong collaboration required when leveraging enterprise assets and platforms.
Driving platform integration and straight-through processing between core banking and surrounding systems
Managing the technical backlog, release planning, and delivery in partnership with vendors and internal engineering teams
Building and leading a technical product team, providing direction, coaching, and capability development
Ensuring platform stability, performance, and compliance across all subsidiaries
Partnering with business and channel teams to translate commercial requirements into technical delivery

Responsibilities

Own Temenos deployment factory and country rollout playbook.
Accountable for all data migration activities.
Lead cross-country business process standardisation.
Lead application rationalisation around the core platform.
Own vendor management for Temenos and implementation partners.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Sc Computer Science, B.Com Informatics, Engineering Degrees

Preferred Certifications

Preferred - TOGAF, Leading SAFe, Project Management (PMBok/PMI, Prince II etc)

Minimum Experience Level

11 years+ experience:
- Management experience as part of the above years:6-7 Years
Type of experience:1
- 1 Years + Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation

Technical / Professional Knowledge

Technical skills
Product management
Project Management
Financial management
Strategy planning and execution
Vendor Management Skills
Stakeholder management
Governance, Risk and Controls
Relevant regulatory knowledge

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technical lead NAR New Digital & Staff Channels (Johannesburg, ZA)

Job Purpose

Nedbank Africa Regions is seeking an exceptional Business and Technical Lead: Digital Channels to shape the future of digital banking across our African operations. This executive leadership role will champion the transformation of both customer and staff-facing channels, creating modern, scalable and market-leading experiences for Retail and Juristic clients while accelerating NAR’s digital growth ambitions.

The successful candidate will lead the end-to-end delivery of our next-generation digital channel ecosystem, leveraging new core banking capabilities, emerging digital platforms, fourth-generation technologies and strategic partner solutions. Working at the intersection of business, technology and transformation, they will translate bold strategic objectives into tangible commercial outcomes that enhance customer value, drive growth and strengthen our competitive position across the region.

Beyond technology leadership, this role carries significant business accountability, requiring the ability to influence channel strategy, build high-performing teams, foster innovation and deliver large-scale change across multiple markets. The role operates in a unique dual reporting structure, partnering equally with the NAR Chief Information Officer and NAR Chief Transformation Officer to define and execute the region’s digital future.

This is a rare opportunity to lead one of the most important transformation agendas in Nedbank Africa Regions, leaving a lasting impact on how clients and employees engage with the bank in a rapidly evolving digital world.

Job Responsibilities

Leadership & Stakeholder Management

Build and maintain strong relationships with Product Owners and key stakeholders to deliver customer-centric technology solutions.
Drive collaboration across teams, fostering innovation, accountability, and engineering excellence.
Manage stakeholder expectations, balancing competing priorities across the business.
Lead technology enablement initiatives and ensure successful delivery of strategic technology programmes.

Innovation, Governance & Delivery

Champion innovation and continuous improvement to create business value and modernise the technology landscape.
Establish high-performing ways of working that accelerate value delivery and execution.
Drive accountability for team performance, milestones, and delivery outcomes.
Ensure dependency management, risk mitigation, and compliance with governance standards.

Operational Excellence

Lead process optimisation and continuous improvement initiatives across the technology environment.
Drive problem-solving, root cause analysis, and implementation of sustainable solutions.
Foster a results-driven culture focused on quality, efficiency, and execution excellence.

Communication & Strategic Leadership

Communicate technology strategy and business priorities effectively to diverse stakeholder groups.
Build trust through transparent, credible, and outcome-focused engagement.
Influence decision-making through strong leadership, communication, and stakeholder management.

People Leadership & Talent Development

Lead, coach, and develop high-performing teams through mentoring and targeted development plans.
Build future-ready capabilities aligned to modern technology trends and business needs.
Create an empowering, inclusive, and high-performance culture with clear objectives and accountability.
Drive succession planning, talent retention, and continuous learning across the team.

Key Accountabilities

Own and drive the NAR Digital Channel Strategy and Roadmap.
Accountable for customer and employee digital experience and adoption.
Lead NAR API and Open Banking strategy.
Drive a cloud native Channel Architecture

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Minimum Experience Level

Essential Requirements:
- IT Qualification: IT, Data and Engineering
- Type of experience:11 Years + Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation
- 5+ years at senior leadership level, with proven track record of strategic leadership
  Experience managing complex Technology matters in regulated banking environments
Leadership Capabilities
- Exceptional ability to influence and collaborate with Exco members and other relevant stakeholders
- Strong communication skills with capability to translate complex legal concepts for business audiences
- Proven ability to influence policy direction and framework development
- Proven ability to lead organisational change and transformation initiatives
- Demonstrated ability in building and scaling high-performance Product delivery teams

Technical / Professional Knowledge

Proven ability to interpret complex regulatory requirements and translate them into practical business controls
Proven experience in policy development and drafting of organisational frameworks
Project leadership for major legal initiatives and transformations
Experience in litigation and dispute resolution, managing high-stakes complex matters while protecting the bank's interests
Demonstrated ability to think strategically about legal issues within broader business contexts
Deep understanding of banking business models and commercial implications of legal decisions
Proven capability in anticipating emerging risks and opportunities in the evolving IT landscape
Financial metrics: business case development, budget management, value realisation and managing total cost of ownership (TCO)

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Please contact the Nedbank Recruiting Team at +27 860 555 566

IT Senior Manager: NAR Card & Payments, ATM and POS (Johannesburg, ZA)

Job Purpose

To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non-functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies. To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment

Job Responsibilities

Lead the end-to-end Payments Delivery Portfolio across Nedbank Africa Regions (NAR), ensuring successful delivery of business and operational requirements.
Drive implementation of payment capabilities across domestic, cross-border, card, ATM, and global payments environments.
Manage complex regional payments ecosystems, including regulatory, central bank, ISO 20022, foreign exchange, settlement, and interoperability requirements.
Partner with business, operations, risk, compliance, architecture, vendors, and country stakeholders to translate strategy into executable delivery roadmaps.
Establish and oversee governance, delivery standards, KPIs, SLAs, risk management, and portfolio performance.
Align payment solutions and programme delivery with enterprise architecture and technology roadmaps.
Ensure operational excellence through system optimisation, root cause analysis, service management, and continuous improvement initiatives.
Oversee end-to-end programme and project delivery, including integration, migration, testing, releases, and post-implementation support.
Lead capacity planning, resource optimisation, budget management, and delivery team performance.
Drive innovation, transformation, and customer-centric service delivery across the payments portfolio.

Key Accountabilities

Own and drive the NAR Payments Modernisation Roadmap.
Take full accountability for NAR payment ecosystem partnerships.
Take full accountability for NAR payment revenue growth and cost reduction initiatives.
Lead ISO20022 strategy and adoption across subsidiaries.
Lead NAR payment resilience and scheme certification activities.
Take full accountability/oversight for NAR of card fraud, payment fraud, AML impacts and fraud technology strategy.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Role Relevant Tertiary Qualification

Essential Certifications

Relevant Information Technology Certification

Minimum Experience Level

10 - 15 years’ experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role

Technical / Professional Knowledge

Governance, Risk and Controls
Organisational behaviour theory
Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Talent management
Business writing skills
Management information and reporting principles, tools and mechanisms
Client Service Management

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Head of Risk (Johannesburg, ZA)

Job Purpose

To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and effectiveness of the whole function; building functional state-of-the-art-results and credibility and understanding and valuing all sub-functions. To engage the future through functional best practice strategy and getting tomorrows results through addressing issues today.

Job Responsibilities

Ensure alignment and achievement of strategy and create a completive advantage by translating the Nedbank and Business Unit strategy into a customised Divisional strategy.
Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
Build a high performance team.
Ensure that the leadership agenda has been embraced by the division/function.
Manage performance of reports and hold them accountable for managing the performance of their reports.
Actively build a culture of improvement.
Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
Optimise performance and motivation, empowering team to make decisions and recommend tailored solutions to Business Unit specific problems.
Ensure alignment to governance and compliance requirements.
Drive effective and efficient service or product delivery. Optimise productivity of the function.
Realise improved business delivery.
Foster and enable innovation increasing the value add of the function. Identify innovative trends that could enhance the value-add of the function.
Ensure decisions are made in the best interest of the business.
Suggest proposed changes to project delivery mechanisms, methodologies and client service delivery improvements.
Ensure commercial soundness and relevance. Leverage opportunities to create a competitive function and a commercially successful function
Establish and drive the business strategy of the function.
Establish effective industry networks that translate into the creation of competitive advantage through IT enablement for the client.
Ensure projects results are delivered.
Ensure portfolio of services or projects are configured to drive priority delivery.
Ensure services to client meet expectatioms.
Deliver service to client expectations by providing services that are benchmarked to the industry and are structured to achieve quality and cost competitiveness. Support execution capability by ensuring Divisional and group strategy is translated into effective and clear business plans.
Drive collaboration and integration across functional areas within the GT value chain and into the client environment
Deliver client value through alignment with strategic intent by ensuring the client service portfolio is reflective of the emerging needs of the client and transparently presented
Ensure optimal functional service delivery through establishing and maintaining Service Level Agreements (SLA's) and Operational Level Agreements (OLA's) Foster strong relationships by acting as champion of the Nedbank Strategy and IT strategy, guiding client portfolio's with a Nedbank first mindset.
Enable achievement of functional Business Unit objectives.
Continue to build the value of IT Services. Manage client expectations.
Ensure the achievement of targets by monitoring implemented Divisional EE and Transformation Plan, correcting any deviations.
Support Nedbank strategy by driving corporate citizenship.
Develop, implement and measure the effectiveness of a strategy to build a differentiated culture.
Measure the effectiveness of differentiated culture plan through staff and client feedback and ensure corrective action plans are developed and implemented.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Honours Degree or equivalent

Essential Certifications

Formal certification from relevant professional bodies where applicable
Role Relevant Tertiary Qualification

Minimum Experience Level

4-8 years Executive Management
10-15 years Business Management

Technical / Professional Knowledge

Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Talent management
Business writing skills
Management information and reporting principles, tools and mechanisms
System Development Life cycle(SDLC)
Service orientated Architecture (SOA)
Client Service Management

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Master & Reference Data Management (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 146968 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - GBS AND GF DMO

Closing date: 03 August 2026

Job Family

Information Technology

Career Stream

It Operations

Leadership Pipeline

Manage Managers

Job Purpose

To lead and operationalise the Master and Reference Data Management (MRDM) capability across Group Finance and Group Human Resources, ensuring critical master and reference data is consistently defined, governed, controlled and consumed across business processes, systems and reporting activities.

The role is responsible for establishing and maintaining a trusted, single source of truth for critical data domains through effective governance, stewardship, lifecycle management, quality controls and stakeholder engagement. The incumbent will drive data management maturity, improve reporting integrity, support regulatory compliance and enable informed decision-making through strong data management practices.

Key Accountabilities

Master & Reference Data Governance
- Lead the implementation and continuous improvement of the Master and Reference Data Management capability.
- Establish and maintain enterprise standards, policies, frameworks and controls for master and reference data.
- Define and govern data domains, business rules, ownership models, stewardship structures and accountability requirements.
- Drive the adoption of consistent data definitions and standards across Finance and HR.
- Facilitate governance forums responsible for data approvals, policy decisions and issue escalation.
- Promote and maintain a single source of truth for critical enterprise data assets.

Data Lifecycle Management

Manage the end-to-end lifecycle of master and reference data, including creation, validation, approval, publication, maintenance and retirement.
Ensure effective change control, governance and approval processes are embedded across business and technology teams.
Drive continuous improvement of lifecycle management practices and controls.

Data Quality, Risk & Control

Design and implement controls that improve the quality, integrity and reliability of master and reference data.
Monitor data quality metrics, trends and exceptions.
Lead root cause analysis and remediation activities for data-related issues.
Partner with Governance, Data Quality and System Risk teams to strengthen enterprise data controls.

Business Partnership & Advisory

Act as a trusted advisor on Master and Reference Data Management practices.
Collaborate with Data Owners, Data Stewards, Business Data Managers and Technology teams.
Influence decision-making through expert guidance on data standards, ownership, quality and lifecycle controls.
Support strategic initiatives, business change programmes and regulatory projects requiring MRDM expertise.

Metadata & Data Management Enablement

Ensure critical master and reference data is supported by appropriate business definitions, metadata and lineage.
Partner with Metadata Management teams to improve traceability, transparency and regulatory readiness.
Support data discoverability and business understanding through effective metadata management practices.

Process Improvement, Automation & Innovation

- Identify opportunities to automate and optimise data management processes.
- Promote the use of data management technologies, workflow automation and reporting automation.
- Leverage technology, scripting and modern data management practices to improve efficiency, control effectiveness and data quality outcomes.
- Support innovation initiatives that enhance Data Management Office capabilities and maturity.

Minimum Experience & Qualifications

7–10 years' experience in Data Management, Data Governance, Master Data Management or related disciplines.
Proven experience implementing and managing data governance or Master and Reference Data Management frameworks.
Strong stakeholder engagement, influencing and relationship management skills.
Experience within financial services, banking or other regulated industries will be advantageous.
Exposure to Finance, Regulatory Reporting, Risk or Human Resources data domains is desirable.
Experience working with SAP, data integration, cloud platforms, reporting and analytics environments will be advantageous.

Technical & Professional Competencies

Master & Reference Data Management (MRDM)
Data Governance
Data Quality Management
Metadata Management
Data Ownership & Stewardship
Data Lifecycle Management
DAMA Data Management Framework
BCBS239 Principles
Data Standards and Controls
Root Cause Analysis
Reporting & Analytics
Stakeholder Management

Desirable technical exposure

Data automation and process optimisation
Python or similar scripting languages
SQL and data querying concepts
AI and intelligent automation fundamentals
Data integration and API concepts

Success Measures

Success in the role will be demonstrated through:

Adoption of MRDM standards and governance practices across Finance and HR.
Effective ownership and stewardship of critical master and reference data domains.
Improved data quality, consistency and integrity across systems and reporting environments.
Reduction in recurring data issues and strengthened control effectiveness.
Increased governance maturity, audit readiness and regulatory compliance.
Greater use of automation and modern data management practices to improve operational efficiency.
Increased business confidence in enterprise data assets and decision-making.

Behavioural Competencies

Building Partnerships
Customer Focus
Decision Making
Facilitating Change
Inspiring others
Business Acumen
Building Organizational Talent
Compelling Communication

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Head: Share Scheme Administration (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 147013 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - GBS FUNCTION MANAGEMENT

Closing date: 04 August 2026

Job Family

Administration, Operations and Facilities

Career Stream

Admin, Transact Processing and Production

Leadership Pipeline

Manage Function

FAIS Affected

FAIS Affected - Yes

Job Purpose

Lead a specialist profit-centre business delivering share scheme, CSI, and investor services to internal and external clients, ensuring strong financial performance, regulatory compliance, and exceptional client outcomes.

Key Accountabilities

Business & Financial Management

Own full P&L, strategy, and operating model of the business unit
Drive revenue growth, cost efficiency, and sustainable profitability
Ensure effective resourcing, governance, and commercial decision-making

Strategy & Growth

Develop and execute the business growth and market positioning strategy
Identify new service offerings and client opportunities
Lead innovation, process optimisation, and digital enablement initiatives

Risk & Compliance

Ensure full compliance with Companies Act, Trust Property Control Act, and relevant regulatory frameworks
Oversee risk identification, mitigation, and governance processes
Deliver strong internal and external audit outcomes

Client & Fiduciary Oversight

Act as accountable executive for fiduciary, trustee, and investor service obligations
Drive client acquisition, retention, and relationship management
Ensure high standards of legal, secretarial, and investor servicing

Operations & Service Delivery

Ensure efficient, accurate, and timely delivery of all contracted services
Drive service excellence aligned to SLAs and client expectations
Oversee delivery of client events and reporting outputs

Systems & Innovation

Select, implement, automate and optimise systems and processes supporting business operations and strategy
Drive automation, efficiency, and scalability of service delivery

Performance Measures

- Financial: Cost-to-income ratio, revenue growth, budget management
- Client: Satisfaction (NPS), retention, complaints, pipeline growth
- Risk & Compliance: Audit outcomes, regulatory adherence, incidents
- Operations: SLA performance, delivery quality
- Strategic: Sustainability, implementation, project delivery

Minimum Requirements

Relevant degree in Business, Finance, or related field, or equivalent experience
Minimum 10 years’ business management and operations experience in a related industry

Preferred Qualifications & Experience

Postgraduate qualification (e.g. MBA, CA(SA), CFA or equivalent)
Experience in equity, share plan, trust, or fiduciary administration environments
Professional membership (FISA, SAIT, SAICA, SAIPA or equivalent)

Key Competencies

Leadership & Strategic Capability

Strong commercial acumen and P&L leadership
Stakeholder engagement at executive level
Strategic thinking and decision-making

Technical & Regulatory Expertise

Share scheme, trust, and CSI scheme administration
Companies Act, trust law, and regulatory frameworks
JSE and STRATE processes

Operational & Delivery Excellence

End-to-end operational management
Systems optimisation and process improvement
Strong coordination and execution capability

Why This Role

Lead a niche, high-compliance business servicing both internal and external clients
Opportunity to optimise and transform a specialist business unit and make a difference
Exposure to a dynamic business in a complex share schemes, trust structures, and listed company environments

Behavioural Competencies

Customer Focus
Inspiring Excellence
Business Savvy
Driving Execution
Sharing Responsibility
Strategic Influence

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Please contact the Nedbank Recruiting Team at +27 860 555 566