Jobs at Nedbank

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143104 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town: Northern Suburbs, Somerset West, and Stellenbosch

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Cape Town Central (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143105 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Central Suburbs

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Cape Town Central Suburbs

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Northern Cape (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143106 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Client Advisor – Northern Cape

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(141583)

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit Risk Portfolio Management (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Portfolio Management

Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Key Deliverables

Job Responsibilities

Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Analyse/Assess individual and juristic financial statements.
Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
Adapt to changes in Legislation by enforcing the compliance to the changes.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience Analysing and Assessing individual and juristic financials.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Art and Heritage Manager (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 139980 - Michelle Thabethe

Location: Sandton

Cluster: Group Finance - Real Estate COE

Job Family

Administration, Operations and Facilities

Career Stream

Property Development and Construction

Leadership Pipeline

Manager Others (MO)

Job Purpose

To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists

Job Responsibilities

Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists

Minimum Experience Level

3 - 6 years relevant experience
1 - 2 years management experience as part of the above years
Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.

Technical / Professional Knowledge

Dutch Language Proficiency
Preventative and Stabilization Mesological Care
Archival Practice
Museological Practice
Budgeting and Financing
Project Management
Strategic Planning and Management

Behavioural Competencies

Quality Orientation
Managing Work
Initiating Action
Building Networks
Influencing
Courage

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager: Commercial Banking (Cape Town, ZA)

Requisition Details & Talent Acquisition Contact

REQ: 144283

Talent Acquisition Specialist: Lerato Sithole

Location: Cape Town and surrounds

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Essential Certifications

Preferred Certifications

None

Minimum Experience Level

7 - 10 years experience
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Liaison Specialist: Structured Lending (National, ZA)

Job Classification

Business Unit - Nedbank Private and Wealth- High Net-Worth Operations

Location - Port Elizabeth, Eastern Cape

Employment Equity Statement - Preference will be given to Applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Client Service

Leadership Pipeline

Manage Self: Professional

Job Purpose

To provide lending solutions, client service, as well as to educate clients on the convenience, security and functionality of these solutions; in order to meet business goals and exceed client expectations.

Job Responsibilities

Respond to client needs by offering the right service and solution.
Nurture strong, long-standing client relationships.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the convenience, security and functionality of self-service solutions.
Provide knowledgeable client service that fosters mutual trust and confidence.
Discover client's needs through connecting, understanding and delivering financial solutions with care.
Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Identify cross-selling opportunities through client engagement and quality conversations.
Facilitate the sales process by informing clients of the product features and benefits.
Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
Provide complete solution to clients by networking and collaborating with internal stakeholders.
Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
Identify and recommend opportunities to enhance processes, systems and policies.

Job Responsibilities Continue

Build a trusting relationship with clients by responding to queries and requests promptly.
Maintain strong client relationships by proactively initiating interactions regularly.
Nurture collaborative relationship with internal partners by referring new potential business and facilitating end-to-end process of products.
Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce/Finance/Investments/Economics

Minimum Experience Level

3 - 6 years' experience in a Structured Lending/Retail Banking/Client Service/Sales environment.

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Relevant regulatory knowledge
Industry trends
Business terms and definitions
Communication Strategies
Relevant software and systems knowledge
Decision-making process
Banking knowledge
Governance, Risk and Controls
Banking procedures

Behavioural Competencies

Advancing Sales Discussions
Building Customer Loyalty
Work Standards
Collaborating
Communication
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Springs, ZA)

Job Requisiton details

Req: 145397

Role: Client Advisor

Area: Sprins Mall

Advert closing date: 07/04/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

SM: MEL (Monitoring, Evaluation, & Learning) (Johannesburg, ZA)

Job Classification

145372 - Busi Radebe

Job Post End Date: 08 April 2026

Job Family

Marketing, Communication and Research

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

Job Purpose

To implement and continuously improve MEL systems and practices across the Social Impact Unit (SIU). This role is a senior technical specialist position focused on enterprise monitoring, strategic insights, evidence generation, and learning. To be effective, the role requires financial acumen; operations management; analytical and strategic competencies as well strong thought and people leadership capabilities.

Job Responsibilities

MEL Strategy & Framework Development

Drive the development, review, and effective use of Theories of Change and programme logical frameworks, ensuring alignment with proposals and core programme documentation.
Enable the design, execution, and regular review of strategic plans, MEL frameworks, methodologies, and annual plans in partnership with unit leadership, staff, and external partners.
Encourage broad participation and collective ownership of strategic planning and MEL processes across the Social Impact Unit and its stakeholders.
Strengthen MEL practice through the ongoing enhancement of methodologies, tools, and systems, aligned to the Social Impact Unit's strategic priorities.
Lead the establishment and continuous refinement of portfolio-level MEL frameworks to support consistent performance measurement and learning.
Offer technical guidance, coaching, and advisory support to Portfolio Leads to enhance evidence use, delivery performance, and role readiness.
Support the advancement of a high-performing results and learning function that enables adaptive management and informed strategic decisions.

Portfolio-Level MEL

Oversee the design and execution of monitoring systems, ensuring data quality, relevance, and consistency across funded initiatives
Lead or commission evaluations (baseline, midline, endline, impact evaluations) and synthesize findings for strategic use
Support reporting against ESG, SDG, and social impact commitments, ensuring credibility and audit readiness
Apply both quantitative and qualitative methodologies

Learning, Insight & Adaptive Management

Drive a strong learning culture, ensuring evidence is actively used to improve programme design, implementation, and investment decisions
Produce insight-driven products (dashboards, briefs, learning papers, reflection sessions) that translate data into action
Facilitate learning moments with internal teams and partners, supporting adaptive management and continuous improvement

Partner & Stakeholder Engagement

Provide technical support and guidance to implementation partners
Act as a subject-matter expert representing the organization in industry forums and communities of practice

Governance, Quality & Risk

Ensure MEL processes comply with governance, data ethics, risk, and compliance standards
Identify impact-related risks and emerging trends, providing evidence-based recommendations to leadership
Maintain high standards of data integrity, documentation, and methodological rigour
Other duties as assigned

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Qualification: Professional Qualification/ Honours Degree
Field of Study (e.g. BCom Accounting): Business Management, Finance and Social Development
Certifications: Social Development

Minimum Experience Level

Total number of years of experience: 7 - 10 years
Management experience as part of the above years: 1 - 2 years
Type of experience: Public Affairs, Community development

Technical Skills

Stakeholder Relationship Management
Client Centred/ Design Thinking
Digital Media tools
Project Management skills
Digital skills
Analytical skills
Communication skills
Leadership Skills
Creativity and Innovation

Behavioural Competencies

Business Acumen
Communication
Connected decision making
Establish strategic direction
Innovation
Driving Execution
Creating demand through insight

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Integration Specialist (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144269
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown
Closing date: 10 April 2026

Cluster

Personal and Private Banking

Career Stream

IT Technical / Specialist

Leadership Pipeline

IT Technical / Specialist

Position

Business Integration Specialist x2

Why join the team!

This role provides an exciting opportunity to work at the heart of Nedbank’s credit processes within Personal Banking. As part of a dynamic and solutions‑driven team, you will help integrate business, technology, and analytics activities that directly improve how credit decisions are made for clients.

You will be involved in the prioritisation and coordination of credit scorecards, process enhancements, and digital changes that support both Manual Credit Assessment and Value Analytics. Every day presents a new challenge — from understanding credit workflows, to resolving delivery blockers, to collaborating with multiple stakeholders across the credit ecosystem.

This is an excellent environment for someone who adapts well to changing business needs, learns quickly, enjoys problem‑solving, and is motivated by making systems and processes work better. You’ll work with experienced credit and analytics professionals, gain exposure to decisioning technologies, and contribute to improvements that have visible impact on client experience and operational efficiency. The team values growth, flexibility, proactive thinking, ability to work through ambiguity and collaborate across teams.

If you are curious, tech‑savvy, and passionate about making systems and processes work better, this role offers meaningful career development across the credit value chain.

Job Purpose

To support the integration of credit processes, scorecards, and technology changes across Personal Banking by coordinating business requirements, managing prioritisation workflows, and enabling efficient delivery across cross‑functional teams. The role ensures that credit enhancements progress smoothly through intake, analysis, execution, and implementation, contributing to improved decisioning, turnaround times, and client outcomes.

Job Responsibilities

Integration Support, Prioritisation & Delivery Coordination

Support structured prioritisation and trade off discussions across key credit initiatives to enable effective resource allocation and alignment with strategic objectives.
Facilitate the collection, refinement, and organisation of credit related intake requests to support informed prioritisation and sequencing decisions.
Prepare inputs, value summaries, and progress updates to support prioritisation forums and governance decision making.
Maintain prioritised backlogs and sequencing decisions to ensure ongoing alignment with credit priorities and delivery capacity.
Coordinate integration activities across Manual Credit Assessment, Value Analytics, Secured and Unsecured Credit Models, and supporting engineering teams.
Track and support the progression of credit scorecard and technology changes through Agile tools and delivery ceremonies, escalating risks and dependencies where required.
Support testing, readiness, and implementation activities for credit decisioning updates to enable smooth adoption and effective delivery.

Process Analysis & Client-Centric Insights

Participate in client rituals to understand credit journey pain points and experience gaps.
Analyse insights from client and operational engagements to identify systemic issues and opportunities for process improvement.
Translate identified challenges into clear problem statements and actionable business and technology requirements.
Provide client-centric insights that inform the prioritisation and design of credit process and scorecard enhancements

Business Case Development

Support the development of robust business cases aligned to strategic objectives and financial sustainability.
Support the identification and development of new ideas and solutions that enhance credit offerings across products, contributing to improved accessibility, usability, and client value.
Gather information and assist in developing benefit summaries for scorecard and process changes.
Document impacts, risks, assumptions, and dependencies to support business case development and decision making.
Monitor initiative progress and support stakeholder updates on value realised and delivery status.

Segment Reporting & Stakeholder Engagement

Prepare accurate and timely Segment Business Review submissions to ensure transparency and support informed leadership decision making.
Work closely with business, credit, technology, analytics, and risk teams to ensure seamless delivery across initiatives.
Support effective communication by preparing concise updates, summaries, and integration artefacts.
Assist in resolving queries and coordinating cross team alignment to enable effective collaboration and issue resolution

Continuous Improvement & Standardisation

Contribute to improving consistency in documentation, processes, and integration practices across credit initiatives.
Identify inefficiencies and propose enhancements to improve delivery speed and quality.
Support the adoption of standard ways of working across credit integration activities.
Help embed standardised approaches to enable consistent, efficient, and high quality delivery.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Qualification in Business Analysis, Information Systems, Credit/Finance, or related fields

Minimum Experience Level

2–5 years’ experience in a credit, analytics, technology, or process integration environment.
At least 1 year’s exposure to credit decisioning, scorecards, or risk processes.
Experience working in Agile environments using tools such as Jira and Confluence.

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Budget forecast assumptions
Capacity planning
Client Service Management
Data analysis
Operations planning
Research and development
Stakeholder management
Process Design

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Manager III (Johannesburg, ZA)

Job Classification

Busi Radebe - 145395

Job Post End Date: 10 April 2026

Job Family

Project, Process and Product

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

Job Purpose

To plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy. The Project Manager will also monitor and report on project and deliverable progress, run agile ceremonies, and provide mentorship and coaching on agile best practices. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
Ensure accurate cost estimation based on coverage of client requirements and project scope.
Ensure project budget are managed within project scope.
Ensure projects are delivered on target within due date, budget and according to scope and project governance.
Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
Ensure management of scope, including coverage of client requirements, are created based on estimations.
Manage delivery of project against agreed schedule. Meet project requirements.
Manage project priorities effectively and ensured dependencies are catered for according to the project scope.
Ensure professional advice accepted and implemented.
Identify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project plan.
Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
Ensure each stakeholder group is actively managed through the change cycle.
Ensure business change impact is conducted across process, systems, and technology in accordance with change management plan.
Ensure roles and strategies are defined, and behaviors and operations are understood.
Ensure clients are informed.
Ensure the change management process is led and supported together with the client.
Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
Ensure client needs are accurately captured in scope.
Ensure sufficient resource allocations.
Manage delivery of large and complex projects according to prevailing project management methodology.
Conduct effective resource negotiation and allocation.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Project Management

Essential Certifications

PMP or Prince certification. Programme Management certification (PGMP)

Preferred Certifications

Project Management or closely related Certified Scrum Master and Scaled Agile certification

Minimum Experience Level

8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects

Technical / Professional Knowledge

Relevant regulatory knowledge
Industry trends
Relevant software and systems knowledge
Research methodology
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls

Behavioural Competencies

Decision Making
Influencing
Planning and Organizing
Work Standards
Applied Learning
Customer Orientation
Earning Trust

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Small Business Services (Cape Town, ZA)

Manager: Small Business Services

Requisition Number -145408

Closing Date - 10 April 2026

Location- Sea Point- Western Cape

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Automation Design Practioner (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144363
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

IT Application Development

Leadership Pipeline

Position

Automation Design Practioner |

Why join our team!

Step into the future of automation with Nedbank as an Automation Design Practitioner in the PPB Cluster—a dynamic role designed for emerging talent ready to make a real impact. If you’re passionate about solving problems, eager to learn, and have hands-on experience with Blue Prism development, this is your opportunity to grow in a supportive, innovation-driven environment. You’ll work closely with senior practitioners to design and build low to medium complexity automated solutions, using design thinking, business analysis, and agile principles. From gathering requirements to testing and refining processes, you’ll be involved in every step of the automation journey. This role is perfect for someone who’s curious, collaborative, and committed to delivering high-quality, sustainable solutions that drive business efficiency. With continuous coaching, exposure to cutting-edge tools, and a culture that values growth, you’ll be empowered to take your career to the next level.

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
Under supervision, head up requirements sign off session with your business stakeholders.
Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Ensure continues document review sessions are conducted with a senior to keep you on the right track.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
Seek continuous development guidance from seniors to ensure you are on the right track.
Under supervision, debug and fix running processes in your portfolio.
Provide quality business support for processes your team is accountable for.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

NQF Level 6 Qualification in Computer Science or Information Technology

Certifications

Essential (Non negotiable):

Blue Prism Associate Developer Certificate

Preferred:

Blue Prism Developer Certificate
Blue Prism Solution Designer Certificate

Minimum Experience Level

Ability to develop processes at a low to medium complexity under supervision
12-24 months Blue Prism development
Business Analysis techniques and practices experience
Tester experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (George, ZA)

Job Requisition details

Req: 145376

Role: Service Consultant

Area: George

Advert closing date: 13/04/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years

Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Financial Planner (National, ZA)

Job Classification

Job Family

Sales and Services

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

Job Responsibilities

Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
Examine and suggest financial solutions and strategies for the financial plan (plan for life).
Assist clients in implementing their plans and carry out financial transactions.
Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
Building a sustainable and profitable practice.
Participate and attend all business engagements to build and strengthen relationships.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Diploma

Preferred Qualification

Certificate: Financial Planning

Essential Certifications

Preferred Certifications

FAIS Qualification.

Minimum Experience Level

1 year experience as a Financial Planner / exposure in Commercial would be highly beneficial

Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Relevant software and systems knowledge
Relevant regulatory knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Sales Disposition
Building Trusting Relationships
Energy
Adaptability
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Observability Specialist (Johannesburg, ZA)

Why This Role Matters

In a world where milliseconds matter and reliability is non-negotiable, observability is the superpower that keeps enterprise systems alive, agile, and trusted.

As our Senior Observability Specialist, you will architect the nervous system of our digital estate, bringing clarity to complexity across hybrid cloud, distributed platforms, and mainframe environments. Your work will ensure incidents are prevented before they happen, detected faster than ever, and resolved with confidence and speed.

You won’t just monitor systems, you will illuminate them, championing Site Reliability Engineering (SRE) principles, automation-first thinking, and a truly measure-first culture.

Your Mission

To deliver enterprise-grade observability solutions that provide real-time insights into system health, performance, and resilience—using best-in-class platforms like Dynatrace and ServiceNow.

You’ll partner with technology and business leaders to design scalable, integrated monitoring ecosystems that empower teams, reduce noise, and turn data into decisive action.

What You’ll Be Doing

Design & Build World-Class Observability

Architect and implement end-to-end observability across applications, infrastructure, and services
Define and set enterprise standards for monitoring and event management
Instrument services using logs, metrics, traces, telemetry, APM, RUM, and synthetics
Design synthetic user journeys for proactive, early-warning detection
Build high-signal alerts and visually compelling dashboards that matter
Ensure scalability, availability, and recoverability across hybrid cloud environments

Integrate, Automate, Accelerate

Integrate observability platforms with ServiceNow Event Management
Design event normalization, enrichment, CI binding, and noise reduction strategies

Drive Operational Excellence

Strengthen operational readiness with clear procedures and response plans
Partner with operations teams to close monitoring gaps and refine incident response

Champion Continuous Improvement

Research emerging observability tools, trends, and practices
Design advanced, cross-technology observability solutions at enterprise scale

Lead, Influence & Enable

Serve as an observability and SRE consultant across enterprise initiatives
Support SRE practices including SLIs, SLOs, error budgets, and post-incident reviews

Experience & Expertise

8–10 years of IT experience, with 7–10+ years in monitoring, APM, observability, or SRE at enterprise scale
Deep, hands-on expertise with Dynatrace, ServiceNow APM/Event Management, or equivalent platforms
Strong background in event management design, ITSM integration, and automation
Proven experience designing SLIs, SLOs, alert strategies, and driving MTTR reduction
Production experience in AWS, Azure, or GCP, including Kubernetes and containerized environments

Technical Strengths

Strong programming logic and scripting expertise
Ability to design solutions that span complex, interdependent technologies
Solid understanding of hybrid cloud and distributed system architectures

Qualifications

IT Diploma / Degree or equivalent practical experience

The Way You Work

Strategic thinker who sees the big picture while mastering the details
Calm under pressure, leading incidents with clarity and confidence
Able to influence without authority, coaching teams to shift-left and own their SLOs
Collaborative across all organizational levels
Emotionally intelligent, decisive, resilient, and quality-driven

The Impact You’ll Make

You’ll redefine how reliability is engineered, how incidents are experienced, and how visibility empowers teams. Your influence will be felt across platforms, portfolios, and people, turning observability into a competitive advantage.

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Rustenburg, ZA)

Requisition Details & Specialist Recruiter Details

REQ 145417 - Twanette Coetser

Closing Date - 9 April 2026

Cluster & Location

Personal and Private Banking - Consumer Channel

Rustenburg, North West Province

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

Service Consultant

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
2 - 3 years in a Customer Service / Client facing role

Requirements

Banking Services (example, Higher Certificate in Banking Services - NQF5)
Matric / Grade 12 / National Senior Certificate

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Hogan Specialist (COBOL/Mainframe) (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II: CAMS (Cobol/Hogan) (145363)

TA: Luthando Bower

Closing date: 14 April 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

The Postilion Technology/Domain Specialist II is accountable for the end-to-end ownership, evolution, and health of multiple Postilion and payments-related technology assets, including associated external systems that impact these platforms. The role provides deep payments and Postilion expertise, guiding stakeholders on solution design, platform capabilities, and best practices across issuing, acquiring, switching, and integrations.The specialist plays a leadership role within the Payments Centre of Excellence (COE), influencing standards, patterns, and technical direction. The role actively drives platform stability, resilience, and continuous improvement while supporting strategic roadmaps. As a trusted subject-matter expert, the specialist mentors teams, enforces design and coding standards, and ensures the ongoing health and effectiveness of Postilion-based payments assets.

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Postilion Technical Specialist (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II(145362)

TA: Luthando Bower

Closing date: 14 April 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

The Postilion Technology/Domain Specialist II is accountable for the end-to-end ownership, evolution, and operational health of Postilion-based payments platforms and related card processing assets. The role ensures platform stability, performance, security, and regulatory compliance while driving continuous improvement aligned to business and architectural strategies. Acting as a subject matter expert within the Payments and Cards domain, the specialist plays a leadership role in the Postilion Centre of Excellence (COE), influencing technical direction, standards, and best practices. The role partners closely with engineering, operations, vendors, and business stakeholders to support transaction processing, integrations, incident resolution, and roadmap delivery. The specialist provides guidance on complex payments solutions, mentors team members, and serves as a trusted authority on Postilion capabilities across issuing, acquiring, switching, and payment ecosystems

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales and Service Advisor (Brits, ZA)

Requisition and Specialist Recruiter Information

REQ 145439 - Twanette Coetser

Closing Date - 10 April 2026

Cluster and Location

Personal and Private Banking - Consumer Channel

Lethlabile, Brits, North West Province

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

Escalate unfulfilled client request to the appropriated channel for actioning.
On-board basic accounts (i.e Personal loans, Credit cards).
Ensure client's needs assessment is completed to offer related products and services.
Inform clients of finacial products, features and benefits.
Deliver sales targets and achieve client acquisition, growth and retention objectives.
Obtain referrals from existing clients and source leads from other business units.
Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
Keep clients informed of progress regarding their applications, queries and requests.
Position client's financial product requests for approval in line with process and procedure.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
Act with a client first mindset in all client engagements.

SOLVE:

Solve basic problems and issues (i.e debit order dispute).
Assess and listen carefully with understanding to establish and clarify client sales and service needs.
Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
Attend to administrative duties after on-boarding or service activity.
Authenticate clients, provide client service and meet client's identified needs.
Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Control the queuing process and prioritise clients with special needs.
Ensure all devices are operational during business hours.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

Identify and recommend opportunities to enhance processes, systems and policies.
Manage client appointment schedule to meet business objectives
Meet service excellence, teamwork and personal development goals.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (i.e. cards).
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
Mitigate risks and meet regulatory and legislative requirements where applicable.
Adhere to Workforce Management, principles, methodology and scheduling.
Report suspicious transactions.

Minimum Experience Level

2-3 years' Banking Sales experience a must
1-2 years’ experience in Customer Service in the Financial sector essential

Requirements

NQF Level 5 or Higher in a Financial or Banking related field essential
Must have a FAIS Complaint qualification (Min 120 Credits)
Diploma or Degree in Financial /　Business Management / Banking is preferred
Regulatory Examination 1 would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Interbank operations
Problem solving skills
Client Relationship Management
Product sales skills
Employee engagement methodologies
Microsoft Office
Relevant Nedbank policies and procedures

Behavioural Competencies

Sustaining Customer Satisfaction
Building Customer Relationships
Sales Persuasion
Targeting Sales Opportunities
Planning and Organizing
Technology Savvy
Adaptability

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 145424

Role: Service Consultant

Area: Sandton

Advert closing date: 10/04/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst: Pricing Specialist (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 145349

Location: Johannesburg, South Africa

Closing Date: 08 April 2026

Talent Acquisition: Bongiwe Mchunu

Business Unit

Business and Commercial Banking

Department

Quantitative - Data, Modelling, Pricing & VA

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

Why Join Our Team

Join Nedbank Business and Commercial Banking as a Quantitative Analyst: Pricing Specialist and be part of a high‑impact analytical environment where data drives smarter decisions. This role offers a strong foundation for graduates who are passionate about quantitative analysis, pricing models, and risk management within a leading financial institution. You’ll work alongside experienced professionals, contribute to meaningful business solutions, and gain exposure to real‑world pricing, modelling, and data‑driven insights — all while growing your technical expertise and personal capability in a purpose‑led, transformation‑focused organisation. At Nedbank, your analytical thinking helps shape sustainable growth for our clients, communities, and the economy.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
Ensure continuity and knowledge base through documenting and recording processes and models.
Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Technical Skills Required

Proficiency in Microsoft Excel (Advanced functions, data analysis)
Exposure to VBA, SAS and or/SQL would be beneficial

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

A relevant tertiary qualification in Finance, Economics, Mathematics, Statistics, Actuarial sience, or a related quantitative field.

Minimum Experience Level

Graduate
Relevant experience in a banking or financial servies environment would be advantageous

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Quantitative Skills

Behavioural Competencies

Adaptability
Applied Learning
Earning Trust
Communication
Stress Tolerance
Driving for results
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Campaign Manager (Johannesburg, ZA)

Job Classification

145425 - Busi Radebe

Job Post End Date: 13 April 2026

Job Family

Sales And Services

Career Stream

Marketing

Leadership Pipeline

Manage Self: Professional

Job Purpose

Design and execute digital campaign journeys according to the campaign backlog. Coordinating with Marketing Managers across owned platforms. Executing on the Nedbank marketing tech stack (Adobe), including but not limited to managing audiences and segmentation according to the segment requirements. Working with Direct Marketing teams for content and collateral, post-campaign reviews and optimisation.

Job Responsibilities

Plan and implement digital campaign activities.
Ensure all campaigns are delivered on time and within budget.
Drive strategic digital sales levers by observing, coaching and testing for understanding.
Drive activation and entrench digital sales to improve revenue generating accounts.
Drive Life Cycle Management activities to increase revenue.
Manage Direct Expenses by making use of Cost-effective multi-media solutions to improve cost of sales.
Regular analysis and reporting.
Reporting on campaign return on investment and making recommendations.
Conduct related workshops and training interventions to improve client experience.
Analyse relevant client feedback systems and identify common trends in client sales and retention challenges and recommend corrective action to achieve client satisfaction,
Oversee tasks, resources and internal and external stakeholders to ensure relevant, timeous implementation of initiatives as per the signed off marketing plan.
Measure campaign effectiveness by applying the Return on Marketing Investment (ROMI) principles.
Engage and collaborate with internal and external stakeholders to ensure effective and efficient implementation of marketing initiatives.
Change management of the new marketing tool and the associated processes.
Quality assurance of journey orchestration.
Portfolio benefits tracking and ROMI measures.
Manage and agree timing plans for each campaign.
Manage vendors and agency for timely delivery of campaigns.
Resolve any blockers or escalations in the squad.
Post campaign analysis is completed and reviewed for best practices.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Project Management.

Minimum Experience Level

3-5 years relevant management and banking experience

Technical / Professional Knowledge

Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Relevant software and systems knowledge
Database Management
Business Acumen
Research methodology

Behavioural Competencies

Building Influential Partnerships
Driving Successful Customer Engagements
Valuing Differences
Global Perspective
Planning and Organizing
Establishing Customer Value

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Small Business Services (Middelburg, ZA)

Manager: Small Business Services

Requisition Number-144645

Location -Middleburg

Closing Date- 10 April 2026

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Small Business Services (Riversdal, ZA)

Manager: Small Business Services

Requisition Number -145433

Closing Date -10 April 2026

Location-Riversdal

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist I (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist - 141511

TA: Luthando Bower

Closing Date: 13 April 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibilities

Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology reviews of code and design for quality assurance
Contribute to asset health
Adhere to and contribute to defining patterns / practices/standards in application of technology or domain
Participate in Code Branching and Merging
Play and advisory role to Engineering leads
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation
Contribute into detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Contribute into the planning and implement agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 10 IT Experience with 5 years in relevant technology or domain

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Engineer (Johannesburg, ZA)

Job Purpose

The purpose of the Data Engineer in Loyalty & Rewards, is to leverage their data expertise and data related technologies, in line with the Nedbank Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the bank to enable advanced analytics, machine learning and artificial intelligence by providing clean, usable data to stakeholders. They also create data pipelines, Ingestion, provisioning, streaming, self service, API and solutions around big data that support the Bank's strategy to become a data driven organisation.

Job Responsibilities

Responsible for the maintenance, improvement, cleaning, and manipulation of data in the bank's operational and analytics databases.
Data Infrastructure: Build and manage scalable, optimised, supported, tested, secure, and reliable data infrastucture eg using Infrastructure and Databases (DB2, PostgreSQL, MSSQL, HBase, NoSQL, etc), Data Lakes Storage (Azure Data Lake Gen 2), Cloud-based solutions (SAS , Azure Databricks, Azure Data Factory, HDInsight), Data Platforms (SAS, Ab Initio, Denodo, Netezza, Azure Cloud). Ensure data security and privacy in collaboration with Information Security, CISO and Data Governance
Data Pipeline Build (Ingestion, Provisioning, Streaming and API): Build and maintain data pipelines to:
create data pipelines for data integration (Data Ingestion, Data Provisioning and Data Streaming) utilising both On Premise tool sets and Cloud Data Engineering tool sets
efficiently extract data (Data Acquisition) from Golden Sources, Trusted sources and Writebacks with data integration from multiple sources, formats and structures
load the Nedbank Data Warehouse (Data Reservoir, Atomic Data Warehouse, Enterprise Data Mart)
provide data to the respective Lines of Business Marts, Regulatory Marts and Compliance Marts through self service data virtualisation
provide data to applications or Nedbank Data consumers
transform data to a common data model for reporting and data analysis, and to provide data in a consistent, useable format to Nedbank data stakeholders
handle big data technologies (Hadoop), streaming (KAFKA) and data Replication (IBM Inphosphere Data Replication)
drive utilisation of data integration tools ( Ab Initio) and Cloud data integration tools (Azure Data Factory and Azure Data Bricks)
Data Modelling and Schema Build: In collaboration with Data Modellers, create data models and database schemas on the Data Reservoir, Data Lake, Atomic Data Warehouse and Enterprise Data Marts.
Nedbank Data Warehouse Automation: Automate, monitor and improve the performance of data pipelines.
Collaboration: Collaborate with Data Analysts, Software Engineers, Data Modelers, Data Scientistsm Scrum Masers and Data Warehouse teams as part of a squad to contribute to the data architecture detail designs and take ownership of Epics end-to-end and ensure that data solutions deliver business value.
Data Quality and Data Governance: Ensure that reasonable data quality checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.
Performance and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and real time jobs, streaming and API's.
API Development: Build API's that enable the Data Driven Organisation, ensuring that the data warehouse is optimised for API's by collaborating with Software Engineers.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Field of Study:Bcom, BSc, BEng

Preferred Certifications

Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist.

Minimum Experience Level

Minimum 7 - 10 years' experience, minimum 5 years development experience, 3-5 years focusing on data.

Type of experience:Experienced at working independently within a squad and has the demonstrated knowledge and skills to deliver data outcomes without supervision. Experience designing, building, and maintaining data warehouses and data lakes. Experience with big data technologies such as Hadoop, Spark, and Hive. Experience with programming languages such as Python, Java, and SQL. Experience with relational databases and NoSQL databases. Experience with cloud computing platforms such as AWS, Azure, and GCP. Experience with data visualization tools. Result-driven, analytical creative thinker, with demonstrated ability for innovative problem solving.

Technical / Professional Knowledge

Cloud Data Engineering (Azure , AWS, Google)
Data Warehousing
Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
Programming (Python, Java, SQL)
Data Analysis and Data Modelling
Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
Agile Delivery
Problem solving skills

Behavioural Competencies

Decision Making
Influencing
Communication
Innovation
Technical/Professional Knowledge and Skills
Building Partnerships
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Cape Town, ZA)

Requisition and Specialist Recruiter Details

REQ 143709 - Twanette Coetser

Closing Date - 10 April 2026

Cluster and Location

Business Commercial Banking - Commercial Underwriting

Cape Town, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager: Credit

Job Purpose

To review credit assessment and manage risk across lending products to provide oversight and optimise the credit portfolio quality for Nedbank.

Job Responsibilities

Perform monitoring exercise to ensure business alignment to agreed risk appetite measures.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Align credit policy to changes in the regulatory environment and in line with best practice by scanning changes and making recommendations.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Manage budget by controlling expenditure.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Provide independent opinion to stakeholders to inform prudent risk management.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or Higher in a Financial or Banking related field essential
CIMA, Credit management degree or equivalent will be advantageous.
Valid driver's license and own reliable vehicle
Min 5 Years’ Credit Assessment / Credit Evaluation and decisioning experience within Banking environment
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honour debt obligations.
Firm understanding of legalities associated with lending and collateral
1 – 2 Years’ experience in a Team Management / Supervisory would-be advantage
Proven track-record on managing a large book.
Must be prepared to travel

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Data Scientist (Johannesburg, ZA)

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self Expert

Job Intro

Join an exciting, fun, data science team who are passionate about what they do and have fun while doing it. We work hard and play hard and we have an impact on our customers. We have many solutions in Production, and we are always learning.

Job Purpose

Apply domain-specific expertise in machine learning, data mining, and information retrieval to architect and build highly specialized and advanced analytic engines and services, pushing the boundaries of knowledge in the field and providing expert guidance to the enterprise.

Job Responsibilities

Design and develop high-quality, reusable features for business-critical ML models.
Apply advanced machine learning techniques (e.g., supervised, unsupervised, deep learning) to solve complex business problems.
Conduct data discovery and exploratory analysis to identify valuable features and patterns.
Contribute to the feature store lifecycle, including documentation, versioning, and governance.
Apply graph-based techniques to model relationships and extract features for downstream ML tasks.
Monitor and continuously improve deployed models, ensuring performance, fairness, and ethical compliance.
Implement design of experiments, hypothesis testing, and model validation strategies.
Build and maintain scalable, production-grade data pipelines for feature computation and model training.
Transform raw data into clean, structured, analytics-ready datasets using modern data engineering tools (e.g., dbt, Airflow, Spark).
Engineer real-time and batch data workflows to support ML and analytics use cases.
Collaborate with other data engineers and scientists to ensure seamless integration of features into model pipelines.
Implement data quality checks, monitoring, and validation processes to ensure reliability and trust in analytical outputs.
Optimize data workflows for performance, cost-efficiency, and maintainability across cloud and on-prem environments.
Translate complex data narratives into actionable business insights.
Work closely with business stakeholders to understand requirements and deliver data-driven solutions.
Architect analytical systems that support business strategy, objectives, and values.
Contribute to use case roadmaps and prioritization aligned with strategic goals.
Stay abreast of developments in ML, analytics engineering, and data infrastructure to drive innovation.
Mentor junior data scientists and contribute to quality assurance across the team.
Collaborate cross-functionally with data science, engineering, BI, and business teams.
Promote ethical AI practices and ensure models in production are aligned with responsible AI principles.
Support Nedbank’s culture-building and corporate responsibility initiatives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSC Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification
Masters Degree Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification.

Preferred Certifications

Machine Learning and Data Engineering related

Minimum Experience Level

7 years’ plus experience in a statistical and/or data science role.

Type of Exposure

Data Science
ML Engineering
Data Warehousing
Advanced analytics
Marketing analytics
Financial analytics
Presentations skills
Predictive analytics
Data mining
Strategy formulations

Technical / Professional Knowledge

Strong proficiency in Python (required), with experience in R, Scala, or SQL.
Experience with distributed computing tools (e.g., Spark, Ray) and cloud platforms.
Familiarity with graph databases (e.g., Neo4j, TigerGraph) and graph analytics.
Deep understanding of the data science lifecycle and analytics engineering principles.
Experience in the financial services domain, with knowledge of regulatory and business-specific data contexts.
Excellent communication skills and ability to work in cross-functional teams.
Exposure to feature store platforms, ML model deployment, and MLOps practices.

Behavioural Competencies

Strong problem-solving skills
Good communication skills
Ability to work in teams
Decision Making
Innovation
Continuous Improvement

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Scientist (Johannesburg, ZA)

Lead the AI Evolution at Nedbank

We are building the next generation of analytic engines and intelligent data capabilities and we are looking for Data Scientists who are ready to turn complex data into powerful business outcomes.

If you are driven by advanced modelling, machine learning innovation, and solving real‑world financial challenges, this is your opportunity to make your mark where it matters most.

What You’ll Do

Build Next‑Generation Analytic Engines

Develop advanced statistical models, algorithms, and ML solutions
Convert prototypes into scalable, production‑ready models

Turn Complex Data Into Action

Conduct deep statistical analysis to uncover insights
Identify trends, measure performance, and deliver intelligence to stakeholders
Transform raw data into meaningful business solutions

Shape the Future of AI in Financial Services

Gain expertise in financial domain concepts and regulations
Work closely with banking specialists to design ML solutions for financial environments
Contribute to Nedbank’s AI/ML strategy and roadmap

Engineer Smart, Scalable ML Systems

Support end‑to‑end ML design including adaptability, retraining, and monitoring
Assess ML performance aligned with IT and business strategy
Collaborate across teams on solution engineering

Build Your Craft

Apply strong fundamentals in data structures, algorithms, and computational complexity
Use Python, R, and big data frameworks like Hadoop and Spark
Stay ahead of emerging tech through continuous learning
Communicate insights clearly to technical and non‑technical audiences

Why Nedbank

As one of Africa’s leading financial services groups, Nedbank is committed to innovation, sustainability, and empowering Africa’s future.

Work at the intersection of AI, business strategy, and financial innovation.

People Specification

Qualifications

Matric and relevant STEM degree
Preferred: Engineering, Computer Science, Econometrics, Mathematical Statistics, Actuarial Science
Master’s or PhD advantageous

Experience

3–7 years in data science or statistical modelling
Hands-on ML, statistics, optimisation
Proficient in Python, R, Matlab
Experience with Hadoop, Hive, Spark, MapReduce
Strong collaboration skills and adaptability

Technical Expertise

Data mining, statistical analysis
Supervised & unsupervised learning
NLP, deep learning
Feature engineering, hyperparameter tuning
Data modelling, pipelines, integration
Cloud fundamentals
Model deployment & monitoring
Visualisation & presentation
AI ethics & fairness

Ready to lead the future of AI?

Click “Apply” and our Talent Acquisition team will connect with you.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Mid: NCB (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ: 145352

Talent Acqusition Specialist: Lerato Sithole

Location: Sandton

Closing Date: 9 April 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Preferred Certifications

None

Minimum Experience Level

7 - 10 years
Relationship/portfolio management and acquisition experience in Commercial/Business Banking

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Divisional Executive: Nedbank Property Partners (Johannesburg, ZA)

Job Purpose

To lead Nedbank Property Partners and grow the Nedbank Property Partner’s business through development and execution of a competitive strategy for Nedbank Property Partners resulting in a sustainable portfolio of assets and the achievement of short-, medium- and longer-term profitability objectives.

Job Responsibilities

Establish, drive and monitor profitability targets through adherence and implementation of three-year business plans.
Develop, execute and align Nedbank Property Partner’s strategy and business plans by retaining and acquiring new business.
Chair Investment Committees within relevant mandate (also playing a voting member role on this Committee) and manage and oversee the semi-annual Portfolio Review Process.
Create cross selling opportunities, deliver budgeted profit performance and ROE targets and increase revenue generation (in line with CIB growth objectives).
Drive client service excellence by implementing structures, systems, process and people to support business model.
Drive achievement of strategic objectives by developing a strategic plan, framework and budget.
Build organisational capability by enabling an environment conducive to continuous innovation (including optimal use of artificial intelligence).
Optimise client experience and productivity by ensuring alignment and execution of strategic initiatives and projects.
Ensure adherence to group, cluster and divisional risk management frameworks by implementing regional risk management structures
Ensure compliance, identification and mitigation of risk through driving of Enterprise-wide Risk Management Committee and related processes.
Ensure development, maintenance and growth of client relationships through execution of client engagement strategies
Contribute as part of divisional executive team and cluster leadership group through proactive engagement and collaboration.
Build trusting relationships with direct reports and employees by being a values driven leader.
Represent Nedbank brand and enhance its reputation by deepening relationships with key external stakeholders.
Maintain high performance by ensuring that Nedbank Property Partners adopts the leadership framework.
Achieve Nedbank Property Finance culture objectives by monitoring and managing staff morale and targeted progression.
Meet Nedbank standards of staff performance by managing the recruitment, development, training and performance management of staff.
Create a supportive learning environment by providing opportunities for growth, motivating, coaching and guiding staff.
Contribute to Nedbank being the most transformed Bank by enabling accelerated transformation and positioning of the cluster.
Leverage business opportunities by setting and meeting BEE and Charter targets.
Further Nedbank's image as a responsible corporate citizen by guiding Nedbank Property Partners corporate citizenship direction.
Lead the creation of a innovative culture by championing innovation and continuous improvement in Nedbank Property Finance

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Appropriate Tertiary qualification, honours or similar degree preferable

Minimum Experience Level

Minimum 10 years property experience with at least 5 years at an Executive or Principal level.

Technical / Professional Knowledge

Strategic planning
Budgeting
Financial Accounting Principles
Performance management
Business administration and management
Business Acumen
Business terms and definitions
Communication Strategies
Employee training/development
Diversity management
Client Service Management
Talent management
Stakeholder management
Relevant Nedbank product knowledge
Relevant regulatory knowledge
Governance, Risk and Controls
Change management
Principles of project management
Business writing skills
Management information and reporting principles, tools and mechanisms
Organisational behaviour theory
Capacity planning
knowledge of financial services industry job market
Competitor Knowledge
Risk Management

Behavioural Competencies

Driving Execution
Driving for Results
Customer Focus
Business Savvy
Building Organizational Talent

Employment Equity Statement

Preference will be given to individuals from underrepresented groups

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Enterprise Wide Risk Manager - Nedbank Insurance (Johannesburg, ZA)

Job Classification

Job Requisition: 145467
TA Specialist: Refilwe Falatsi
Closing Date: 10 April 2026
Location: 135 Rivonia Campus, Sandton
Cluster: Personal and Private Banking | Nedbank Insurance | Risk
Please Note: Preference will be given to applicants from Underrepresented Groups

Career Stream

Enterprise Wide Risk Management

Job Purpose

Nedbank Insurance is seeking a highly skilled and experienced Risk Manager to provide strategic and operational expertise, advice, assistance, consultancy services and general support for all risk-related matters to the Insurance Executive and Head of Governance.

The successful candidate will play a critical role in advising the Executive on the effective management of non-financial risks across the insurance division (i.e. including, but not limited to Operational Risk, Strategic Risk, Reputational Risk, Compliance & Regulatory Risk, Conduct Risk, Technology and Digital Risk, Cyber Risk, Data Risk, Sustainability (ESG) Risk, and excluding Liquidity & Funding Risk, Insurance Risk, Capital Risk, Credit Risk, and Market Risk.

Job Responsibilities

• Support the Insurance Executive and Head of Governance in embedding a robust risk management culture within the business.
• Manage the implementation and influence improvement of risk frameworks, policies, and processes aligned with Nedbank’s risk frameworks and regulatory requirements, including insurance industry requirements.
• Develop Risk Management Implementation Plans that encompass all risk deliverables, to support the business strategy.
• Facilitate the development and annual review of risk appetite statements and metrics across the applicable risk universe.
• Lead risk assessments and scenario analyses, and Key Risk Indicator (KRI) development to ensure proactive risk identification and mitigation of both threat risk and opportunity risk.
• Conduct monitoring and control effectiveness reviews (assurance).
• Prepare and present risk reports, dashboards, and analysis to executive management, risk committees, and relevant stakeholders.
• Monitor regulatory changes and emerging risks and ensure timely communication and adaptation within the insurance business.
• Develop and manage the Risk Change Management, Communication and Training Plan.
• Engage with internal and external auditors, regulators, cluster risk specialists and other assurance providers, as required.
• People management: Manage team of Risk Officers responsible for the implementation of risk requirements in the business.
• Contribute to a culture conducive to the achievement of transformation goals.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor’s degree in Risk Management, Business Administration, Finance/ Commerce, or a related field.
Postgraduate qualification in Risk Management or relevant professional certification preferred.

Essential Certifications

Compliance Institute of South Africa (CISA) Institute of Risk Management of South Africa (IRMSA) and/or similar

Minimum Experience Level

Minimum of 7 years’ relevant experience in risk management within the financial services sector, including the insurance industry, with at least 3 years at a senior level.
In-depth knowledge of non-financial risk types, risk frameworks, guidelines and standards (e.g., ISO 31000), and regulatory requirements applicable to insurance businesses.
Proven track record in leading risk management projects, influencing senior stakeholders, and driving risk culture initiatives.
Experience with risk management systems and reporting tools.

Technical / Professional Knowledge

Banking knowledge
Industry trends
Relevant regulatory knowledge
Risk management process and frameworks
Business writing skills
Business Acumen
Risk Management
Principles of Programme Management

Behavioural Competencies

Applied Learning
Coaching
Communication
Customer Focus
Decision Making
Influencing
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Valuer (Johannesburg, ZA)

Job Requisition and Recruiter Details

Title: Professional Valuer
Requisition: 145474
Division: Product Design & Innovation
Closing Date: 9 April 2026
Recruiter: William Mtsweni

Job Family

Administration, Operations and Facilities

Career Stream

Property, Property Development and Construction

Leadership Pipeline

Manage Self: Professional

Job Purpose

To ensure accuracy; validity and reliability of property valuations contributing to the credit approval and risk management process in Nedbank.

Job Responsibilities

Compile quality valuations of all types of properties for mortgage lending purposes including assessment of property risk and ensuring compliance with all procedures by conducting physical property inspections, research and analysis of market data and appropriate application of valuation methodologies.
Provide advisory services to all internal stakeholders within property finance by facilitating deal forum meetings and attending formal credit meetings.
Mitigate risk through the application of technical skill by formulating and managing special conditions, sign-offs, consents and any other requests from the business.
Vet and authorise external and internal valuations in accordance with the mandate structure as per the valuation policy by application of quality control measures.
Ensure the quality of the book is maintained by undertaking timeous review valuations within the defined scope of the valuations and credit policies.
Apply knowledge of property legislation , including environmental law / regulations in the valuation and project co-ordination processes.
Meet stakeholder expectations by ensuring quality valuations are completed within the prescribed turn around times.
Build and maintain relationships with internal and external stakeholders through effective communication and engagement.
Share expert knowledge and industry trends with all stakeholders through technical and advisory services.
Ensure extraordinary client experience through professional conduct and interactions.
Manage cross functional relationships through consistent feedback on work flow progress.
Manage effective service delivery through application of appropriate time and work flow management.
Schedule and coordinate activities for self and/or others by identifying the appropriate resources required to perform these activities within a specific time frame in order to achieve business objectives.
Address disparities as a result of incorrect application of methodology and data by taking corrective action.
Make balanced and informed decisions by identifying, analysing, interpreting and applying relevant data.
Manage cross functional relationships through consistent feedback on work flow progress.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Ensure a professional conduct when dealing with all stakeholders through appropriate personal branding.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Ensure a sustainable pipeline of professionals through appropriate mentoring, knowledge sharing and up skilling of identified candidates. Manage a team of valuers to achieve business objectives. Conduct one on one discussion and performance management
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Must have a Degree - Preferably an Honours

Essential Certifications

Professional Associate or Professional Valuer registered with the South African Council for Property Valuers Profession (SACPVP), Membership to the South African Institute of Valuers (SAIV ), Member of the Royal Institute of Chartered Surveyors (RICS)

Minimum Experience Level

Must have been a Professional Valuer / Professional Associate Valuer for a minimum of 5 years
Must have Commercial and Agricultural property 5 to 10 years’ experience
Must have banking experience and having done mortgage 5 years and more
Experience with vetting 5 years plus

Technical / Professional Knowledge

Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of project management
Relevant software and systems knowledge
Research methodology
Cluster Specific Operational Knowledge
Valuation Methodology
Construction Fundamentals

Behavioural Competencies

Applied Learning
Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Wealth Manager (George, ZA)

Job Classification

Requisition - 141063 - Melissa Cloete

Business Unit - Nedbank Private and Wealth: High Net Worth

Location - George, Southern Cape

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Please note that this is a Hybrid role covering Knysna, Plettenberg Bay and/or Mossel bay with limited days in office.

To manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of market trends and variables that may impact their investment plans.
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPW's approved investment, risk and banking solutions.
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share.
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets.
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base.
Collaborate successfully across all relevant areas to achieve shared goals.
Ensure compliance with relevant statutory, legislative, policy, and governance requirements.
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal
compliance procedures.
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products.
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums.
Developing networks and build alliances to grow and strengthen internal support bases.
Provide support and coaching the wealth managers, paraplanners and other staff as required.
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.”

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

B.Com Accounting, B.Com Honours
Certified Financial Planner - highly advantageous
Post Graduate Diploma in Financial Planning

Essential Certifications

FPI (Financial Planning Institute) membership
FSB Regulatory Examinations (RE 1) or ACI Dealing certificate and FAIS requirements

Preferred Certifications

FAIS RE5 certification

Minimum Experience Level

7 - 10 years Management of private client investment portfolios, estate and tax planning, international investments

Strong Acquisitions experience within a Wealth Management/High Net Worth environment

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Multi - Discipline Specialist - JAVA (Johannesburg, ZA)

Job Classification

Multi - Discipline Specialist - Java - 141629

Closing date: 8th September 2025

Job Family

Information Technology

Career Stream

It Technical/Specialists

Leadership Pipeline

Manage Self: Expert

Job Purpose

To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen. This role needs two strong candiates to join us.

Job Responsibilities

Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies
30% of the responsibilities involve team leadership, while the remaining 70% necessitate a hands-on contribution
Develop solutions using knowledge of the technologies
Ensure ongoing availability within the SLA requirements
Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
Identify further opportunities for use of the technologies
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
Stay abreast of developments in field of expertise, ensuring personal and professional growth
Understand and embrace the Nedbank vision and values, leading by example
Seek opportunities to improve business processes, models and systems
Participate in Research and Development related to specific
Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements
Provide problem solving in high impact incidents
Present to stakeholders on any impact or change to multiple technologies
Engage with vendors related to multiple technologies
Meet bank's needs by presenting on the exploitation of the technologies
Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided
Expand IP beyond own technology speciality
Break down components of end to end design and defined logical units of work
Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design
Ensure test strategy covers full end to end design
Provide integration solutions and validate the technical component design
Review and approve component designs
Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems
Provide the application flow
Document and maintain the end to end design
Build end to end design and release to stakeholders
Ensure alignment to IT strategy to architecture roadmaps
Upskill all stakeholders. Lead end to end design on project
Ensure awareness of Group Technology initiatives and standards
Support the achievement of the business strategy, objectives and values
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team
Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Essential Certifications

Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Minimum Experience Level

10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business writing
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Cluster Specific Operational Knowledge
Mentoring
Information Technology concepts
System Development Life cycle(SDLC)
Role relevant related technologies
Service orientated Architecture (SOA)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Usability and GUI techniques
Multiple operating system
Systems Analysis and design

Behavioural Competencies

Earning Trust
Communication
Collaborating
Decision Making
Initiating Action
Innovation
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Wellington, ZA)

Job Requisition details

Req: 145469

Role: Service Consultant

Area: Wellington

Advert closing date

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years

Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technical Lead: Case Execution Platform (Johannesburg, ZA)

Job Classification

TPO:Case Execution Platform(144275)

TA: Luthando Bower

Closing date: 16 April 2026

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Managers (MM)

Job Purpose

To ensure that the applicable application grouping relating to an asset is receiving the necessary investment from an architectural runway & health perspective, aligned to our enterprise aspirations (including pan-African, Africa Representation Offices and Offshore entities), ensuring economic value is derived from this asset grouping and ensuring sustainable IT operations.
To ensure the alignment of the Business and Nedbank IT Strategy and to manage sustainable business cluster partner relationships whilst ensuring the optimal value is realised from asset capabilities, driving enterprise priority and delivery teams work, to ensure innovation execution in alignment to strategy.
To facilitate the determination of the long-term strategic technology needs (Innovation and Support) of the relevant asset (which includes security and infrastructure capabilities).

Job Responsibilities

Lead the portfolio of assets, leading the POCLAC - accountable for the final decision making on all asset related matters, including, agreeing to target state versus transition state (technical debt) decisions aligned to enterprise aspirations (including pan-African, Africa Representation Offices and Offshore entities)
Ensure alignment and achievement of strategy and create a competitive advantage by translating the Nedbank and business strategy into an asset strategy.
Define, maintain, and communicate the asset maturation strategy and roadmap in response to journey, asset and business needs.
Assist in realising the commercial goals of the organisation.
Develop and introduce a people strategy that will create a culture that drives the cluster and Nedbank's vision and values.
Build a sustainable high-performance team by developing modernised skill sets.
Ensure the leadership agenda has been embraced by the division/function.
Build a culture of excellence/continuous improvement.
Contribute to team effectiveness by participating in the recruitment and selection of senior staff and building a proper talent pipeline.
Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI.
Ensure alignment to governance and compliance requirements through establishing and managing appropriate risk practices.
Accountable for the maintenance and prioritisation of the consolidated portfolio backlogs with input from CRM's/BITES, Product
Owners and Journey POCLACS.
Ensure a stable, resilient and reliable environment to the business; place appropriate emphasis on all matters relating to IT Risk, specifically with respect to the centralisation of IT systems
Plan, execute, monitor and control activities over an Enterprise Disaster Recovery environment for the specific assets assigned to the POCLAC.
Accountable for the compliance and data integrity and lineage of the applicable assets.
Develop and implement a strategy to build a differentiated culture by analysing relevant surveys and information.
Measure the effectiveness of differentiated culture plan through staff and client feedback and ensure corrective action plans are developed and implemented.
Facilitate the adoption of suitable chapter frameworks and drive the adoption of the skill transformation in collaboration with the relevant chapters.
Ensure economic value is derived from all activities, meeting all jointly agreed POCLAC budget commitments.
Leverage opportunities to create a competitive and commercially successful function.
Accountable for the optimising the TCO of the assets.
Accountable for an enterprise asset strategy and roadmap, balancing creating technical capabilities that match Journey business capability demand, SME/FCI demand, and keeping the assets healthy and competitive.
Ensure commercial soundness and relevance through end-to-end Financial Management of the asset value chain.
Accountable for the overall health of the asset, which includes Upgrades, Technical Debt monitoring, and planned removal, ITSM practices, Automated pipeline; RSS of application landscape; Monitoring; High Availability & DR; Data enabled; Componentised;
Cloud enabled (where fit); & equipped for all multi-scenario usage.
Ensure asset innovation execution of the end-to-end life cycle of all portfolio innovation relating to the implementation of innovation efforts according to the agreed organisational methodology and strategy
Ensure successful innovation and operations delivery.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Sc Computer Science, B.Com Informatics, Engineering Degrees

Preferred Certifications

Preferred - TOGAF, Leading SAFe, Project Management (PMBok/PMI, Prince II etc)

Minimum Experience Level

Total number of years of experience:11 years +

Management experience as part of the above years:6-7 Years

Type of experience:11 Years + Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation

Technical / Professional Knowledge

Technical skills
Product management
Project Management
Financial management
Strategy planning and execution
Vendor Management Skills
Stakeholder management
Governance, Risk and Controls
Relevant regulatory knowledge

Behavioural Competencies

Delegation and Empowerment
Execution
Decision Making
Building Talent
Customer Focus
Guiding Team Success
Leadership Determination
Driving Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Gansbaai, ZA)

Job Requisition details

Req: 145452

Role: Service Consultant (2 Months contract)

Area: Gansbaai

Advert clolsing date: 13/04/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years

Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Agile Coach (Johannesburg, ZA)

Job Purpose

To grow the agile skills in the organisation by establishing standards, policies and practices for the introduction and sustainability of Agile methodologies. Ensure that relevant people in the organization are upskilled in the principles of Agile as well as the standards, policies and practices adopted by the organization.

Job Responsibilities

Drive the adoption of Agile at Nedbank to ensure that Nedbank reaches a maturity level as per the strategic objectives.
Providing input into the formulation of Nedbank’s Agile transformation strategy
Drive the Agile transformation plan, through Agile teams
Provide feedback for the continuous improvement of the Agile framework at Nedbank
Provide subject matter expertise to aid the organisation in understanding, using, and internalising the Agile methodology
Stay abreast of best practices in field of expertise to inform the strategy in order to guide the teams
Seek opportunities to improve business processes, models, and systems though agile thinking
Engage with the entire organization system and the Leaders who guide them.
Develop a partnership with Leaders to accelerate the transformation journey.
Develop a partnership with Leaders to accelerate the transformation journey.
Facilitate Big Room Planning events and open dialog sessions to enable delivery.
Evaluating and advising fit for purpose Agile frameworks.
Coaching Senior Management and leadership on Agile Practices to enable them to support, lead and drive the transformation.
Advising process, policies, and structural changes on an organizational level to align to Nedbank project governance. Apply agile strategies to overcome resistance to change across the enterprise
Provide guidance and consultation when onboarding willing buyers into adopting the new Agile methodologies
Lead and facilitate community of practice conversations to share information and knowledge with the Agile community in the organisation.
Provide Periodic on the job training to the teams to embed Agile practices.
Apply system thinking to surface and resolve the anti-patterns, inefficiencies, and dysfunctions.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Certifications

Scrum Coach. Certified, Scrum Trainer. Certified, Scrum Professional, Program Consultant Trainer Certification, Program Consultant Certification, Agilist Certification. Certified Scrum Professional

Minimum Experience Level

3 - 5 Years as Scrum Master I (DM)..
7-10 Years experience in software development. (7 years in Agile Software Development)
Experience in Scrum principles, practices, and theory.
Experience applying concepts and techniques from multiple agile approaches including Extreme Programming, Lean, Scrum, Kanban and Safe

Technical / Professional Knowledge

Agile Development (Proficient)
Working in Team (Proficient)
Training techniques (Proficient)
Strategy and Strategic Planning (Proficient)
Change Management (Proficient)
Planning and Organising (Proficient)
Agile practise (Expert)

Behavioural Competencies

Influencing
Coaching
Resolving Conflict
Adaptability
Collaborating
Facilitating Change

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Robotics Developer (Johannesburg, ZA)

Job Classification

Job Requisition: 145357
TA Specialist: Refilwe Falatsi
Closing Date: 17 April 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | BITE - DATA & ANALYTICS
EE Statement: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To support & deliver bots, execute on the Robotics/ AI strategy, to deliver operational excellence and productivity within a team of developers and technology experts (architects etc). For an individual with Passion, Courage, Ownership and good collaboration skills. An individual with passion for learning new Tech (4th Industrial revolution technologies i.e., AI, OCR, ML, ChatBots, etc).

Job Responsibilities

Stakeholder Management (Business):
- Facilitate client workshops, work with business analysts, process analysts to document business requirements and develop them into use cases and solution designs.
- As-is process analysis, designing to-be processes and creating end-to-end automation solution blueprints which form the basis of the robotic process automation solutions we implement for our clients.
- An individual with excellent communication skills to act as the key contact point for the customer, guiding them through the analysis process and becoming their trusted advisor on
- RPA process automation and Artificial Intelligence where required.
- Participate in the co-creation of the Robotics strategy for the business
- Promote innovation, optimization, identifying new business opportunities and offer broader strategic offering
Task to be performed:
- Ensuring that they create efficient and high-quality automation solutions
- Regular revision, continuous improvement of development standards and related methodology
- Ensuring development standards are applied in automation projects
- Driving collaboration and knowledge exchange regarding automation practices and technology
- Driving and promoting Agile approach and routines
- Deliver a world-class service by ensuring a client centric culture.
- Ensure proper financial management of the technology function.
- Ensure that planned projects and deliverables for the year are achieved within planned budget.
- Optimize value add through identifying and managing risks arising from own department
- Support standardization of IT delivery processes by ensuring business areas under scope of responsibility comply with standards, policy and regulatory requirements.
- Improve delivery capabilities and capacity considering future skill requirements for the division
- Ensure that production stability is achieved and maintained across all systems under scope of responsibility
- Manage internal and external suppliers/stakeholders in accordance with defined and agreed SLA’s
- Continuously strive to build positive and collaborative team culture with direct reports including addressing any issues raised through culture surveys demonstrating tangible improvement.

People Specification

Proven experience in process automation area
Expert knowledge of Blue Prism and optimum robot configuration practices
Working knowledge of other RPA platforms as well as coding (e.g. .Net, SQL, HTML, C#, Java) is advantageous
Professional understanding of Quality Assurance
Practical knowledge of Agile
Ability to translate incidents or System changes and Business needs into RPA solutions
Excellent communication, change management and coordination skills
Ability to organize and prioritize own work
Professional English skills, both written and spoken

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Robotics training
IT Degree
Robotics developer certification

Essential Certifications

Blue Prism Certificate (AD01)

Minimum Experience Level

3 years RPA support & IT Operations Experience
- Expert knowledge of RPA development using Blue Prism will be at an advantage
- Good experience on reviewing, testing and deploying RPA code into a Production Environment
- Experience to support and maintain Production Bots (including improving existing Bots and processes)

Technical / Professional Knowledge

Role relevant related technologies
Single IT product knowledge
Systems Analysis and design
IT Architecture
Modelling (ARIS /UML)
IT Data structures
Joint application development
Information Technology concepts
Relevant design tools
Multiple IT products

Behavioural Competencies

Continuous Learning
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Team Leader (Cape Town, ZA)

Job Requisition details

Req: 145447

Role: Service Team Leader

Area: Century City

Advert closing date: 10/04/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services portfolio.

Job Responsibilities

Nedbank Goals:
Our goal is to be the best in client experience for our clients and make a real lasting difference for our clients.
Identify and support service opportunities and collaborate with service teams across Branch types to inspire team to define and implement action plans to grow profit and market share through service interventions.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
Client Engagement:
Identify client's service needs and opportunities.
Ensure service teams are prepared for client engagements and to improve client experience.
Study client feedback reports from service teams and address/ action plan root causes with teams to achieve service excellence goals.
Drive client experience aligned to the Nedbank brand pillars and Service excellence promise to Caringly connect and deliver value for our clients.
Ensuring that the Branch meet the defined service standards and corporate image requirements.
Educate clients to shift towards servicing through digital channels to provide them with convenient alternatives.
Ensure compliment and complaint management.
Explore client acquisition opportunities and drive quality leads or assist clients to open accounts via the Nedbank Money App where no advice is required.
Walk the floor regularly during the day, greet clients and ensure that they are being serviced in line with Nedbank service principles and are visible and available to clients at all times.
Manage capacity of service staff against client demand, real time.
Monitor staff client ratings and implement corrective coaching where needed or celebrate great service behaviour.
Risk and Ops:
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Manage cash related activities to reduce the operational and reputational risk.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained and conduct checks to ensure all self service devices are operational.
Lead:
Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
Ensure and lead consequence management, discipline and effective employee relations.
Manage staff onboarding process for staff to become proficient, confident and knowledgeable.
Ensure and lead consequence management, discipline and effective employee relations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

3 - 6 years Banking, Risk & Regulatory exposure

Technical / Professional Knowledge

Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Governance, risk and controls
Problem solving skills

Behavioural Competencies

Building Customer Relationships
Decision Making
Planning and Organizing
Execution
Customer Focus
Coaching
Delegation and Empowerment

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Analyst III (Johannesburg, ZA)

Job Classification

Job Requisition: 144059
TA Specialist: Refilwe Falatsi
Closing Date: 13 April 2026
Location: 135 Rivonia Campus
Cluster: Personal and Private Banking | Nedbank Insurance | BITE Model Office
Please Note: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.

Job Responsibilities

Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
Conduct elicitation and collaboration tasks to obtain information from stakeholders.
Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
Understand all elements of the program and team backlog and align requirements accordingly.
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.
Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
Drive minimum viable thinking, continuous deployment and integration.
Ensure early remediation by reducing waste, rework, identify risks, issues.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT qualification, Certificate in BA endorsed by IIBA , Safe Certification

Essential Certifications

Preferred Certifications

IIBA endorsed

Minimum Experience Level

5 - 8 years Business Analysis experience within the Financial Services preferably the Insurance Industry.
- Ability to manage multiple IT Projects and exposure to complex projects; business and industry exposure.
- Guiding others on how to effectively use common techniques.
- Demonstrate these skilled proficiency descriptors
- Agile Methodology experience.

Technical / Professional Knowledge

Research methodology
BA Body Of Knowledge
Business writing skills
Agile Concepts
Data and Business analysis
Process Engineering Skills
Global business analysis Trend
Business Analysis Descipline , Techniques and Practices
Microsoft Office Product

Behavioural Competencies

Decision Making
Building partnerships
Technical/Professional Knowledge and Skills
Initiating Action
Continuous Improvement
Customer Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Analyst III (Johannesburg, ZA)

Job Classification

Job Requisition: 144013
TA Specialist: Refilwe Falatsi
Closing Date: 10 April 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | BITE Model Office
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.

Job Responsibilities

Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
Conduct elicitation and collaboration tasks to obtain information from stakeholders.
Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
Understand all elements of the program and team backlog and align requirements accordingly.
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.
Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
Drive minimum viable thinking, continuous deployment and integration.
Ensure early remediation by reducing waste, rework, identify risks, issues.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT qualification, Certificate in BA endorsed by IIBA , Safe Certification

Preferred Certifications

IIBA endorsed

Minimum Experience Level

5 - 8 years Business Analysis experience within the Financial Services preferably the Insurance Industry.
Ability to manage multiple IT Projects and exposure to complex projects; business and industry exposure.
Guiding others on how to effectively use common techniques.
Demonstrate these skilled proficiency descriptors
Agile Methodology experience.

Technical / Professional Knowledge

Research methodology
BA Body Of Knowledge
Business writing skills
Agile Concepts
Data and Business analysis
Process Engineering Skills
Global business analysis Trend
Business Analysis Descipline , Techniques and Practices
Microsoft Office Product

Behavioural Competencies

Decision Making
Building partnerships
Technical/Professional Knowledge and Skills
Initiating Action
Continuous Improvement
Customer Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143070
Talent Acquisition Specialist: Bongiwe Mchunu
Location: 135 Rivonia Road, Sandown
Closing date: 3 February 2026

Cluster

Personal and Private Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Position

Senior Quantitative Analyst

Why join our team!

This role offers the opportunity to shape a high‑impact Personal Loans book by applying deep expertise in decisioning policy, affordability, thresholds and decision engine logic. You’ll work where portfolio dynamics and risk appetite intersect—translating lifecycle trends, regulatory expectations (NCA, Basel, IFRS) and robust impact testing into strategies that improve quality origination and commercial relevance. It’s meaningful, hands‑on complexity: from data QC and performance monitoring to model/strategy experimentation, you’ll build solutions that are practical, well‑governed and measurable.

You’ll also step into a space with real, positive challenge: tightening the link between strategy design and operationalisation across platforms; elevating executive‑ready storytelling from technical analysis; and harmonising inputs across Product, Sales, Business Integration, Credit and Quants. Some decision flows and documentation can be matured further—creating a clear runway for you to strengthen change control, sharpen rule logic, and enhance pre‑/post‑implementation testing. If you enjoy influencing senior stakeholders, turning ambiguous signals into clear policy decisions, and evolving the function toward a specialist capability, this role gives you the platform to do exactly that—without over‑promising, and with visible outcomes.

Job Purpose

To develop, optimise and maintain world‑class credit decisioning strategies and policy frameworks for the Personal Loans portfolio, ensuring alignment with regulatory expectations, Nedbank’s quality‑growth strategy, and evolving market trends. The incumbent will apply advanced quantitative techniques, data-driven insights, and business acumen to shape origination strategies that drive sustainable portfolio health, responsible lending, and strategic competitiveness.

This role requires deep expertise in personal loans origination, stakeholder engagement at executive and head level, and the ability to translate credit risk insights into operational, strategic and commercially viable outcomes.

Job Responsibilities

Analytical Strategy & Decisioning

Develop, refine and maintain personal loans decisioning and policy strategies to support quality originations.
Monitor and advise business on emerging trends and portfolio performance within the defined risk appetite.
Conduct pre- and post-implementation testing and impact analysis for strategy or policy changes.
Use SQL, Python and analytical tools to automate processes, enhance accuracy and build robust insights.

Business Engagement & Execution

Lead discussions with key stakeholders to ensure alignment of decisioning strategies with business objectives.
Support product teams with credit insights that shape new designs, features and policy constructs.
Participate in strategic forums, ensuring all models and decisioning components align to regulatory and legislative requirements.

Model & Strategy Review

Perform peer reviews within the cluster to ensure decisioning strategies follow best practice.
Engage in challenge sessions for model builds and strategy proposals to ensure technical robustness.

Governance, Compliance & Documentation

Maintain strict change control and access governance, ensuring that all decisioning changes are tracked and auditable.
Update and maintain credit policies, business rules and operational guidelines.
Ensure continuity through detailed documentation, formal sign-offs and structured communication.

Business Performance & Reporting

Produce and present high-quality reports reflecting portfolio trends, risk shifts, operational impact and business implications.
Provide recommendations for corrective action where risks or performance deviations are identified.

Continuous Improvement & Innovation

Identify opportunities to improve models, systems and processes.
Support solution engineering through deep analysis, requirement gathering and technical validation.

Personal Development & Knowledge Sharing

Stay abreast of industry trends, regulatory changes and advancements in quantitative methods.
Share knowledge through formal and informal interactions to uplift team capability.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree
Advanced Diplomas/National 1st Degrees

Essential Qualifications

Degree in Mathematics, Statistics, Engineering, Computer Science, Actuarial Science, Economics, or other quantitative fields.

Experience

Minimum 5 years’ experience in quantitative analytics within retail banking and/or credit risk.
Minimum 3 years’ direct experience in Personal Loans decisioning, policy development, or origination strategy design (non‑negotiable).
Demonstrated experience engaging executive-level and senior leadership stakeholders on technical, strategic and commercial credit matters.
Hands-on experience implementing credit policy or strategy changes within complex environments (originations platforms, decision engines, credit systems).

Essential Technical Skills

Ability to build automated, scalable analytical processes and robust reporting outputs.
Solid programming skills applied to data extraction, transformation, modelling, and analytics.
Advanced capability in Microsoft Excel and strong working knowledge of Microsoft Office Suite.

Preferred

Strong proficiency in SQL, Python, and Power BI.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technology/Domain Specialist II - JAVA (Johannesburg, ZA)

Job Classification

Technology/Domain Specialist II - Java - 141628

Closing date: 8 September 2025

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s. This role is open for three strong Domain Specialists to join us.

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management
IT Assets management processes
Data Warehousing
Information Technology (IT) Architecture

Behavioural Competencies

Decision Making
Courage
Stress Tolerance
Quality Orientation
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials
Resolving Conflict

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Head OE: JA and Org Design (Johannesburg, ZA)

Detailed Job Description

Additional Information : Click here

Role Purpose

The Head: Organisation Effectiveness Job Architecture & Organisation Design is responsible for providing business transformation services to Business and Human Resources (HR) Executives, leading the design and implementation of organisation design and job architecture solutions and advisory services that fulfill short, medium, and long-term business strategies and workforce transformation objectives ahead of demand.

Key Accountabilities

Organisation Design & Job Architecture Leadership

Lead the end to end design, implementation and governance of organisation design and job architecture frameworks across the enterprise.
Develop and evolve enterprise OD and JA products, services, standards and methodologies, including job levels, titling conventions, role clarity and capability frameworks.
Conduct detailed organisational diagnostics, structure reviews and workforce analysis (spans, layers, levels, capability and role alignment.
Translate diagnostic insights, benchmarking and analytics into practical, data driven design recommendations that deliver commercial value.
Conduct external and global benchmarking to inform continuous improvement of organisation design and job architecture practices.

Business Partnership & Workforce Transformation

Act as a strategic advisor and trusted partner to senior executives and HR leaders on organisation effectiveness, operating models and workforce strategy.
Lead large scale organisation design and business transformation initiatives, ensuring alignment across strategy, people, process, technology, and culture.
Design and present multiple viable organisation design options supported by data, business context and risk considerations to enable sound decision making.
Facilitate complex, senior level OD and JA workshops with multi disciplinary stakeholders across the business and HR.

Delivery Management, Governance & Risk

Establish and lead multi functional delivery teams for OD, JA and transformation initiatives including the effective use of external partners where required.
Implement strong delivery management routines including planning, reporting, change control and benefit tracking.
Ensure OD and JA practices comply with internal governance, risk frameworks, people policies and regulatory requirements (e.g. labour legislation).
Identify, manage and mitigate delivery, people and organisational risk associated with structural and workforce change.
Track and report on business case outcomes ensuring benefits realisation and workforce transition readiness.

Capability Building & Practice Evolution

Build OD and JA capability across HR and the business through advisory support, coaching and hands on delivery.
Continuously evolve OD and JA practices by staying abreast of industry trends, technology developments and emerging workforce design approaches.
Contribute to the commercialisation and standardisation of OD and JA services for consistent enterprise application.
Support job profile development and role clalrity where required ensuring alignment to job architecture standards.

Qualifications

Relevant Bachelor’s degree in Human Resources, Psychology, Business, Commerce or a related field.
Honours or Master’s qualification preferred

Experience

Approximately 10 years’ experience translating business strategy into organisation and people solutions of increasing scale and complexity.
Proven track record in delivering enterprise wide OD and JA initiatives, including capability frameworks and operating model design.
Demonstrated experience partnering with senior executives and leading large scale organisation or workforce transformation programmes.
Experience within financial services or complex matrix organisations preferred.
Exposure to HR product ownership or enterprise HR service design is advantageous.

Technical / Professional Expertise

Organisation Design & Operating Models (Expert)
Job Architecture & Job Design
Workforce Analytics & Insights
Change Management & Communications
People Analytics
Programme & Project Management
Business Case Development & Benefits Tracking
HR Strategy
Employee Experience Design and Fulfilment
Culture, Leadership and Team Effectiveness
Organisation Effectiveness

Behavioural & Leadership Competencies

Curiosity in action
Innovation
Connected decision making
Planning and organising
Hyper-collaboration
Communicating in the digital age
Facilitating change
Execution
Continuous learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Trust Practitioner (Cape Town, ZA)

Job Classification

Requisition - 144647 - Melissa Cloete

Business Unit - Nedbank Private and Wealth; Nedgroup Trust

Location - Nedbank Clocktower Campus, V&A Waterfront, Cape Town

Closing Date - 30 March 2026

Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Family

Sales and Services

Career Stream

Fiduciary

Leadership Pipeline

Manage Self: Technical

Job Purpose

The role is based at our Cape Town offices and would require you to be in office 3 days a week.

You will take on the role of professional nominee, to provide specialist trust services and in support of other business development activities within Nedgroup Trust.

Job Responsibilities

Act as professional trustee and manage relationships with all stakeholders on a book of trust clients, consisting of
testamentary, inter vivos and special trusts.
General risk management and governance of the Trust;
Compliance with all relevant legislation;
Protection of Trust assets and the interests of beneficiaries;
Providing expertise as a professional trustee;
Building professional relationships with various stakeholders;
Co-ordination of administration, bookkeeping, compliance and legal functions;
Conducting trustee meetings;
Drafting of resolutions;
Liaison between all stakeholders, ie. settlors, beneficiaries, co-trustees, investment managers, accounting andtax consultants and all other third parties.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Advanced Diploma in Estate and Trust Administration
Law Degree (advantageous)

Essential Certifications

Preferred Certifications

Fiduciary Institute of South Africa.

Minimum Experience Level

3-5 years in a Banking/ Financial Services environment

Technical / Professional Knowledge

Microsoft Office
Administrative procedures and systems
Relevant regulatory knowledge
Relevant software and systems knowledge
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Customer Focus
Work Standards
Collaborating
Communication
Managing Work
Building Partnerships

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer (Johannesburg, ZA)

Job Classification

Job Requisition: 143089
TA Specialist: Refilwe Falatsi
Closing Date: 10 April 2026
Location: 135 Rivonia Campus, Sandton
Cluster: Personal and Private Banking | Nedbank Insurance | BITE
Please Note: Preference will be given to applicants from Underrepresented Groups

About the role

Are you passionate about automation, quality assurance, and innovation? Join Nedbank Insurance as a Software Quality Engineer and play a key role in ensuring the delivery of high-quality, scalable solutions. You will leverage advanced frameworks and tools to design, develop, and implement reusable automated test assets, aligning with enterprise standards and best practices.

Job Purpose

Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.

Job Responsibilities

Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders through transparent communication which align to the Nedbank Values.
Design, develop, and execute automated test solutions using enterprise test kits and frameworks.
Collaborate with QA Leads, Developers, Architects, and Product Owners to meet client expectations.
Participate in Agile ceremonies: sprint planning, backlog grooming, and retrospectives.
Integrate automation into DevOps pipelines for continuous delivery.
Log and manage defects, perform root cause analysis, and report testing status daily.
Contribute to technical capability improvements within the team.
Stay abreast of industry trends and apply innovative solutions within the Nedbank ecosystem.
Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.

People Specification

Qualification

Essential Qualification: Advanced Diploma/National First Degree in IT or related field. (NQF 7)
Preferred Qualification: BSc (IT) or BComm (IT)
Certification: ISTQB Advanced (required - non negotiable), Agile & DevOps Bootcamp training.

Minimum Experience Level

3–6 years in test automation, analysis, and design; Agile delivery; TDD/BDD; DevOps pipelines.

Technical Skills
• Development languages: Java, Object-Oriented Programming (OOP).
• Mobile Test Automation.
• SOAP & RESTful services.
• Testing tools/frameworks: Selenium, Appium, RestAssured, Karate, JMeter, Jira.
• Service & Data Virtualisation.
• Performance, load, and vulnerability testing.

Behavioural Competencies

Technical/Professional Knowledge and Skills
Guiding Team Success
Building Customer Relationships
Decision Making
Innovation
Driving for Results
High-Impact Communication

Why Join Us?

• Work with cutting-edge technology in a collaborative, innovative environment.
• Be part of a team that values continuous learning and growth.
• Enjoy flexible, agile ways of working aligned to Nedbank’s culture and values.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Associate Principal: Property Finance (Johannesburg, ZA)

Job Purpose

To source new Corporate and Commercial property transactions, ensure that existing Property Finance clients are maintained, and consequently that relationship-based business potential is optimised ensuring that maximum profitability / return is derived for the Bank. To demonstrate an in-depth understanding and appreciation for the commercial property and capital markets with related CIB products and services knowledge to cross sell and meet clients identified needs. To ensure that Nedbank Property Finance remains the dominant player in the Property Finance market through innovative deal making and product structuring.

Job Responsibilities

Achieve and / or exceed financial targets by effective acquisition of property finance deals and management of the book / portfolio.
Continuously look for creative approaches to put deals on the book.
Develop strong relationships with new and existing clients, property brokers, estate agents and any other deal referral channels / agents within region and initiate new business.
Have adequate insight into financing instruments to create deals.
Go out of the way (but with risk management related parameters) to ensure that deals are booked.
Build and maintain existing relationship with established Clients within Region, retaining and optimising existing business opportunities.
Add value in dealing with clients through a thorough understanding of the listed and overall property market
Provide internal and external client satisfaction by ensuring operational excellence in dealing with client queries.
Identify inherent and potential risk in the property market within the region.
Continuously evaluate and mitigate the credit risk embedded within the environment and deals, to derive the maximum risk and return situation.
Analyse and interpret financial statements of listed corporate and private clients.
Identify new business opportunities within different divisions of Nedbank through a thorough understanding of these product and services within the client’s needs and requirements.

Self-Development

Focus on own development and continued learning.
Maintain high standards of professionalism at all times; take ownership and accountability for tasks and activities and demonstrate effective self-management/development.
Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not being met and provide appropriate means of resolution.
Support and drive the business's core values, maintain a positive attitude, respond to feedback, take ownership for own career development.
Manage colleagues and clients’ expectations and communicate appropriately.
Willing to help others and go the extra mile to meet team targets and objectives.
Contribute to the effectiveness and growth of the property business.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom/BSC in Property studies or equivalent financial qualification
CA(SA) and CFA an advantage

Minimum Experience Level

5-8 years’ experience in commercial and industrial property finance; client acquisition and sales; and property development

Technical / Professional Knowledge

Business Acumen
Business principles
Data analysis
Governance, Risk and Controls
Principles of financial management
Relevant regulatory knowledge
Business writing and presentation skills
Relevant software and systems knowledge
Research methodology
Relevant product knowledge

Behavioural Competencies

Applied Learning
Communication
Collaborating
Building partnerships
Managing Work
Technical/Professional knowledge and skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software System Designer II (Johannesburg, ZA)

Job Purpose

Job Responsibilities

Solution design across multiple technologies / products
Ensure an understanding of system requirements and end to end design to produce the detail design
Ensure understanding of system landscape, standards, legislation and governance to provide effective business requirements
Provide analysis in terms of business and stakeholder requirements
Understand technology /domain in detail in order to provide effective designs
Understand the operational environment and impact of design on the specific environment
Accountable to produce detailed designs as per the requirements received
Understand the data required in order to support the domain
Provide input into test plans and cases on a system level
Provide use cases and sequence diagram
Realise the strategic direction / architecture of the organisation to the best of their ability, based on the end to end solutions and technology road map
Collaborate with the key impacted stakeholders
Evaluate options for risk alternatives and make recommendations to minimise risk to the organisation
Identify and develop mitigation plans for dependency and system conflicts
Provide use cases and sequence diagram
Conduct impact analysis
Understand, interpret and review Macro design
Ensure the delivery of quality minded designs including testing
Develop integration test packs
Conduct Trouble shooting sessions and assisting developer with queries
Collaborate effectively with the business analysts
Update the asset knowledge base (technical documentation, lessons learned, training documentation etc.)
Ensure work product or design enables fulfilment of the architectural target state
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in fields of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring developers and designers and being mentored

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer II (Johannesburg, ZA)

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Telebroker (Johannesburg, ZA)

Job Classification

Job Req No: 143242
TA Specialist: Refilwe Falatsi
Closing Date: 15 April 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Distribution - Telebroking
Please note: Preference will be given to applicants from Underrepresented Groups.

Job Family

Sales and Services

Career Stream

Call Centre (Service)

Leadership Pipeline

Manage Others

FAIS Affected

FAIS Affected - Yes

Job Purpose

Lead and manage the Nedbank Insurance Telebroking / Sales team to ensure seamless operations, exceptional client service, retention, and sales performance. Build and maintain strong stakeholder relationships aligned with Nedbank’s client service strategy.

Job Responsibilities

Drive operational efficiency and manage budgets by monitoring headcount and agent productivity.
Oversee service level agreements across multiple channels and multimedia platforms.
Identify and action cross-sell opportunities during client interactions.
Ensure all sales and retention campaigns meet SLA requirements.
Analyse CMS and MIS reports to manage call metrics (AHT, abandonment, transfers, repeat calls).
Deliver cost-saving initiatives and ensure project profitability.
Monitor and manage inbound/outbound queues and escalations.
Maintain quality standards through call quality monitoring and Client Experience Measures (CEM).
Review monthly business performance and ensure accurate MIS reporting.
Manage complaints and escalations within SLA to ensure client satisfaction.
Ensure compliance with FAIS and FSCA regulations, including regular audits and proficiency tests.
Drive talent development, performance management, and team engagement for optimal results.
Maintain disaster recovery and business continuity plans.
Foster innovation and continuous improvement within the team.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Diploma

Essential Certifications

Fais related accreditation/qualification or to work under supervision

Minimum Experience Level

Minimum 3 years in call centre sales team (Insurance) management
2 years in a management role (mandatory)
Strong Excel and PowerPoint proficiency
FAIS Accredited Qualification (150 FAIS credits)
RE5 Certification
Key Individual experience (advantageous)

Technical / Professional Knowledge

Financial Accounting Principles
Relevant regulatory knowledge
Governance, Risk and Controls
Change management
Principles of project management
Management information and reporting principles, tools and mechanisms
Communication Strategies
Operations planning
Client service principles
Employee training/development

Behavioural Competencies

Decision Making
Customer Focus
Delegation and Empowerment
Execution
Building Talent
Creating a Culture of Trust

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer II (Johannesburg, ZA)

Job Purpose

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Research, develop and implement test engineering solutions
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Participate in development of test approach, definition of Ready and Done, and defect management processes
Plan work deliverables by analysing and determining the test automation requirements
Participate in the backlog grooming.
Participate in the sprint planning, test estimation and acceptance criteria per story.
Ensure test environment is available and functional for test execution.
Obtain sign-off from relevant stakeholders by conducting reviews of the design sessions with relevant stakeholders
Improve total architecture design and performance by working closely with senior Technical consultants, developers, database administrators, server administrators, network administrators and security specialists.

Job Responsibilities Continue

Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
Develop and configure automated solution according to specifications/requirements of the squad
Create and maintain automated testing pipelines.
ntegration into and test automation execution on DevOps pipelines.
Develop the automation code using the automation test kit for execution of functional and non-functional tests
Complete required unit testing through participation in requirements testing and integration testing (on automated solution)
Implement the test automation solutions with the objective that it has adequate coverage within the sprint.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Identify obstacles and check results for any anomalies and issues by analysing and reporting results of executed tests
nsure resources are used effectively through maintenance and enhancement of existing solutions
Participate in code reviews to ensure alignment to coding standards and best practices
Keep stakeholders informed on test execution and test reports by conducting stakeholder communication sessions
Deliver/ Complete work according to plan by executing and validating automated testing solution
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Ensure alignment of industry best practices within automation technologies and in alignment to the organisation's current and future technological architecture
Mentor other Software Quality Engineers within the team to improve their technical capabilities.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Total number of years of experience:7 - 10 years
Management experience as part of the above years:No experience required
Type of experience:Test analysis & design experience. Test automation experience. Development experience. Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Experience in NFT. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Scheme Compliance Specialist (Technical SME) (Johannesburg, ZA)

Job Classification

Multi - Discipline Specialist(144252)

TA: Luthando Bower

Closing date: 14 April 2026

Job Family

Information Technology

Career Stream

It Technical/Specialists

Leadership Pipeline

Manage Self: Expert

Job Purpose

The Scheme Compliance Specialist (Technical SME) is the organisational authority on card scheme compliance, responsible for defining strategy, governance, and technical direction for scheme-related change.This role leads the interpretation of scheme rules, mandates, and operating regulations and guides technical and product teams on how these requirements must be designed, implemented, and embedded across platforms and processes. The role operates at a strategic and hands-on level, influencing architecture, delivery priorities, and risk decisions.

Job Responsibilities

Own the organisation’s card scheme compliance strategy across issuing, acquiring, and processing .
Provide Interpretation of scheme rules, bulletins, and mandates
Act as escalation point for complex or high-risk scheme compliance decisions

Technical Direction & Change Leadership

Lead the technical interpretation and implementation approach for scheme-driven changes and mandates
Guide architects and engineering leads on compliant solution designs and acceptable technical patterns
Review and approve technical impact assessments, solution designs, and implementation plans
Translate scheme requirements into clear, actionable technical guidance, principles, and controls

Stakeholder & Delivery Enablement

Partner with Product, Technology, Architecture, Operations, Risk, and Legal at senior level
Engage with Merchants on complex changes
Influence delivery roadmaps to ensure timely and compliant implementation of scheme changes
Support delivery teams throughout the SDLC as the final authority on scheme interpretation

Risk, Audits & Certifications

Own scheme compliance risk identification, assessment, and mitigation strategies
Lead responses to scheme audits, certifications, and compliance assessments
Oversee remediation of findings, violations, or non-compliance issues

Governance, Reporting & Continuous Improvement

Define KPIs, dashboards, and reporting for scheme compliance health and risk exposure
Maintain a forward-looking view of upcoming scheme changes and technical impacts

Technical Leadership

Proven ability to guide and challenge system designs for scheme compliance
Comfortable influencing architecture and engineering decisions without direct authority
Strong understanding of PCI DSS and platform-level compliance controls

Strategic Thinking & Influence

Ability to balance risk, delivery timelines, and commercial priorities
Confident communicator at senior leadership and executive leve
Decisive, pragmatic, and outcome-oriented
Participate in Research and Development related to specific.
Provide problem solving in high impact incidents.
Engage with vendors related to multiple technologies.
Meet bank's needs by presenting on the exploitation of the technologies.
Expand IP beyond own technology speciality.
Break down components of end to end design and defined logical units of work.
Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design.
Ensure test strategy covers full end to end design.
Provide integration solutions and validate the technical component design.
Review and approve component designs.
Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems.
Provide the application flow.
Document and maintain the end to end design.
Build end to end design and release to stakeholders.
Ensure alignment to IT strategy to architecture roadmaps.
Upskill all stakeholders. Lead end to end design on project.
Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Essential Certifications

Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Minimum Experience Level

10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Deep expertise in card schemes (Visa, Mastercard, Amex) and payments ecosystems

Strong understanding of authorisation, clearing, settlement, disputes, fraud, and controls

Advanced ability to interpret scheme regulations and technical mandates

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Business writing
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Cluster Specific Operational Knowledge
Mentoring
Information Technology concepts
System Development Life cycle(SDLC)
Role relevant related technologies
Service orientated Architecture (SOA)
IT Solutions Architecture
IT Infrastructure Architecture
Knowledge across multiple technologies
IT Risk and security principes
Usability and GUI techniques
Multiple operating system
Systems Analysis and design

Behavioural Competencies

Earning Trust
Communication
Collaborating
Decision Making
Initiating Action
Innovation
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Mngr Retail Services: NCB (George, ZA)

Requisition Details & Talent Acquisition Contact

REQ NO: 145486

Talent Acquisition Specialist: Lerato Sithole

Location: George

Closing Date: 13 April 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Experience in Retail Services/Franchise portfolio Management.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566