Jobs at Nedbank

Banquet Co Ordinator (Muldersdrift, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 144600 - Michelle Thabethe

Location: South Africa

Cluster: Group Finance - Corporate Real Estate (OLWAZINI CONFERENCE CENTRE)

Closing date: 30 April 2026

Job Family

Administration, Operations and Facilities

Career Stream

Canteen

Leadership Pipeline

Manage Others

Job Purpose

The Banqueting Coordinator is responsible for planning, organising and executing events across the Conference Centre and Dining Rooms. The role includes client liaison, team management, event coordination, stock control, financial administration and ensuring a world‑class hospitality experience.

Key Requirements

Strong leadership; able to manage waitrons, bartenders.
Exceptional attention to detail and initiative
Hospitality, food & beverage and bartending experience
Multimedia/AV knowledge for conference environments
Excellent customer service and communication skills
Ability to make quick decisions and resolve problems
Computer literate; driver’s licence; Matric; hospitality diploma preferred
Ability to evenings weekly

Conference Centre Responsibilities

Manage conference centre operations (capacity ±196 guests)
Daily client liaison and management of event requirements
Coordinate room layouts, equipment needs and documentation requests
Manage a team of waiters plus ad‑hoc staff
Ensure precise setup of meal services and conference layouts
Oversee and maintain multimedia/AV equipment and furnishings
Conduct stock takes of equipment and linen
Manage teambuilding logistics and safety requirements
Arrange, plan and execute client events end‑to‑end
Report maintenance issues

Dining Room Responsibilities

Manage dining rooms (capacity ±196 guests)
Welcome guests and manage the flow of events in the dining rooms and common areas
Customer interaction and guest hosting
Manage the bar for special evening events
Manage a team of waiters delivering 5‑star setup standards
Maintain furniture, equipment, linen and report maintenance issues
Oversee food & beverage service excellenceManage dining rooms (capacity ±196 guests)
Welcome guests and manage the flow of events in the dining rooms and common areas
Customer interaction and guest hosting
Manage the bar for special evening events
Manage a team of waiters delivering 5‑star setup standards
Maintain furniture, equipment, linen and report maintenance issues
Oversee food & beverage service excellence

General Responsibilities

Conduct weekly and monthly staff meetings
Liaise with Front Desk, Housekeeping, Kitchen and Security
Display initiative in buffet and conference setups
Enhance quality of decisions and solutions through evaluation against current industry best practices and client requirements
Drive creativity and problem solving
Ensure effective communication across all stakeholders
Random benchmarking and cost comparison exercises with other suppliers and establishments/corporates

Hospitality Operations and Event Management

End‑to‑end event management with internal partners and vendors
Manage costs and offer guidance to clients
Oversee event flow and guest experience
Manage multimedia in dining rooms and event areas
Complete month‑end reports (billing, variances, etc.)
Conduct equipment and smalls inventory control
Process Ariba orders, invoices, supplier statements and payments
Benchmark pricing and services

Financial and Administrative Responsibilities

Work with financial officer on budgeting and forecasting
Track event, staffing costs, stock losses, CAPEX and OPEX
Manage turnaround time on orders through adherence to Nedbank standards on relevant systems (e.g., Ariba / SAP)
Submit accurate financial reports and billing documentation
Ensure compliance with governance, risk and control requirements
Assist suppliers with outstanding payments and statements recons

People Management

Manage team capacity, performance, overtime and scheduling
Conduct performance appraisals and provide coaching
Maintain hygiene rosters, OHS files and compliance
Support onboarding, recruitment and staff development
Build a motivated, high‑performing hospitality team

Health, Safety and Quality

Ensure compliance with health, hygiene and safety regulations
Active participant in OHS committee
Enforce house rules and ensure client adherence
Monitor customer feedback (surveys, NPS, daily interactions)
Identify opportunities for process improvement

Essential Qualifications - NQF Level

Degree or Diploma in Hospitality or related field

Preferred Qualification

Tertiary qualification in hospitality management, food & beverage or hotel management

Minimum Experience Level

Proven food and beverage management experience. At least 5-10 years’ experience in a Hospitality industry management role.
Working knowledge of MS Office (word, PowerPoint, excel)

Technical / Professional Knowledge

Event and project management
Budgeting
Business administration and management
Client Service Management
Consumer behaviour
Employee training/development
Operational planning
Principles of project management
Governance, Risk and Controls
Service level agreements
Strategic planning

Behavioural Competencies

Driving for Results
Customer Focus
Earning Trust
Building Partnerships
Guiding Team Success
Communication
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets.
Guest-oriented and service-minded

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Automation Design Practioner (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 144363
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Personal and Private Banking

Career Stream

IT Application Development

Leadership Pipeline

Position

Automation Design Practioner |

Why join our team!

Step into the future of automation with Nedbank as an Automation Design Practitioner in the PPB Cluster—a dynamic role designed for emerging talent ready to make a real impact. If you’re passionate about solving problems, eager to learn, and have hands-on experience with Blue Prism development, this is your opportunity to grow in a supportive, innovation-driven environment. You’ll work closely with senior practitioners to design and build low to medium complexity automated solutions, using design thinking, business analysis, and agile principles. From gathering requirements to testing and refining processes, you’ll be involved in every step of the automation journey. This role is perfect for someone who’s curious, collaborative, and committed to delivering high-quality, sustainable solutions that drive business efficiency. With continuous coaching, exposure to cutting-edge tools, and a culture that values growth, you’ll be empowered to take your career to the next level.

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
Under supervision, head up requirements sign off session with your business stakeholders.
Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Ensure continues document review sessions are conducted with a senior to keep you on the right track.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
Seek continuous development guidance from seniors to ensure you are on the right track.
Under supervision, debug and fix running processes in your portfolio.
Provide quality business support for processes your team is accountable for.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

NQF Level 6 Qualification in Computer Science or Information Technology

Certifications

Essential (Non negotiable):

Blue Prism Associate Developer Certificate

Preferred:

Blue Prism Developer Certificate
Blue Prism Solution Designer Certificate

Minimum Experience Level

Ability to develop processes at a low to medium complexity under supervision
12-24 months Blue Prism development
Business Analysis techniques and practices experience
Tester experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

80 Hour Service Consultant (Johannesburg, ZA)

Job Req

146794

Closing Date

20 July 2026

Location

Diepsloot

FAIS Affected

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Software Quality Engineer (Johannesburg, ZA)

Job Classification

Software Quality Engineer II(146773)

Closing date: 21 July 2026

Job Family

Informaton Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical (MST)

Job Purpose

Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Research, develop and implement test engineering solutions
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Participate in development of test approach, definition of Ready and Done, and defect management processes
Plan work deliverables by analysing and determining the test automation requirements
Participate in the backlog grooming.
Participate in the sprint planning, test estimation and acceptance criteria per story.
Ensure test environment is available and functional for test execution.
Obtain sign-off from relevant stakeholders by conducting reviews of the design sessions with relevant stakeholders
Improve total architecture design and performance by working closely with senior Technical consultants, developers, database administrators, server administrators, network administrators and security specialists.

Job Responsibilities Continue

Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
Develop and configure automated solution according to specifications/requirements of the squad
Create and maintain automated testing pipelines.
ntegration into and test automation execution on DevOps pipelines.
Develop the automation code using the automation test kit for execution of functional and non-functional tests
Complete required unit testing through participation in requirements testing and integration testing (on automated solution)
Implement the test automation solutions with the objective that it has adequate coverage within the sprint.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Identify obstacles and check results for any anomalies and issues by analysing and reporting results of executed tests
nsure resources are used effectively through maintenance and enhancement of existing solutions
Participate in code reviews to ensure alignment to coding standards and best practices
Keep stakeholders informed on test execution and test reports by conducting stakeholder communication sessions
Deliver/ Complete work according to plan by executing and validating automated testing solution
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Ensure alignment of industry best practices within automation technologies and in alignment to the organisation's current and future technological architecture
Mentor other Software Quality Engineers within the team to improve their technical capabilities.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Total number of years of experience:7 - 10 years
Management experience as part of the above years:No experience required
Type of experience:Test analysis & design experience. Test automation experience. Development experience. Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Experience in NFT. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Market Manager (Lichtenburg, ZA)

Requisition Details & Specialist Recruiter Information

REQ 146863 - Twanette Coetser

Closing Date - 27 July 2026

Cluster and Location

Personal and Private Banking - Consumer Channel

Lichtenburg, North West Province

Career Stream

Sales

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Market Manager Lichtenburg

Job Purpose

To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage staff to deliver outstanding client service.

Job Responsibilities

Nedbank Goals:

Achieve sales growth targets.
Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
Drive client acquisition and increase digital market activity across the community.
Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.

Client Engagement:

Analyse client profiles to understand their needs and to identify leads for cross-selling or client retention/growth.
Ensure client teams are prepared for client engagements to improve client experience and acquire/retain clients.
Analyse client feedback reports from Service teams and address/ action plan and root causes with teams to achieve service excellence goals.
Enhance client experience aligned to the Nedbank brand pillars by ensuring that all stores meet the defined service standards and corporate image requirements.
Educate clients to shift towards transacting and servicing through digital channels and focus on increasing digital activity.
Ensure compliment and complaint management.

Risk and Ops:

Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained.

Lead:

Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Work with the support and management teams to remove identified hurdles preventing team and community to achieve predefined goals and develop a client-first mindset.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.Ensure and lead consequence management, discipline and effective employee relations.

Minimum Experience Level

3 - 6 years' experience working as a Market Manager or as a Branch Manager
2 years' experience in a client facing retail sales environment and 2 years experience in people management

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Completed Degree in Finance / Marketing or Business Management
Preferably having completed a Regulatory KI Exam (RE1)

Technical / Professional Knowledge

Customer service principles
Consumer behaviour
Sales Strategies
Competitor analysis
Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Workforce planning

Behavioural Competencies

Creating a Service Reputation
Business Acumen
Building Customer Relationships
Creating Demand Through Insight
Delegation and Empowerment
Motivating the Sales Team
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

MIS Specialist (Johannesburg, ZA)

Job Classification

REQ#: 146803

Location: Johannesburg, Gauteng

Closing Date: 23 July 2026

Talent Acquisition: Noli Madikane

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Technical

Job Purpose

To assist in the development of analytics and reporting through the delivery of insights and analytics to stakeholders for business application in alignment with Nedbank's strategic focus areas.

Job Responsibilities

Deliver reports by extracting and analysing financial data according to agreed-to timeframes.
Deliver analytics and reports for business visibility and action by evaluating and consolidating feedback.
Track and monitor profitability by analysing trend lines for business/product.
Determine business and client data needs through engagement with stakeholders.
Communicate with internal/external stakeholders by participating in information sharing sessions.
Build and maintain relationships with internal/external stakeholders through formal engagement processes.
Distribute qualitative reports on time by adhering to processes and procedures, control measures and business requirements.
Keep stakeholders informed by communicating according to agreed-to processes.
Leverage resources by identifying and applying resource mechanisms.
Ensure delivery of management information by adhering to standards, policies and procedures.
Identify and raise non-compliance and risks through analysis and reporting for business to action.
Identify work obstacles by monitoring resources and engaging with stakeholders.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

B degree that includes Economic, Mathematics, Statistics, Information Systems and/or Finance

Minimum Experience Level

3 years experience in information management

Technical / Professional Knowledge

Administrative procedures and systems
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Banking knowledge
Banking procedures

Behavioural Competencies

Communication
Customer Focus
Decision Making
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Cape Town, ZA)

Requisition and Specialist Recruiter Details

REQ 146902 - Twanette Coetser

Closing Date - 29 July 2026

Job Family

Business Commercial Banking - Credit Value Management

Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit - Large

Job Purpose

To review credit assessment and manage risk across lending products to provide oversight and optimise the credit portfolio quality for Nedbank.

Job Responsibilities

Perform monitoring exercise to ensure business alignment to agreed risk appetite measures.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Align credit policy to changes in the regulatory environment and in line with best practice by scanning changes and making recommendations.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Manage budget by controlling expenditure.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Provide independent opinion to stakeholders to inform prudent risk management.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or Higher in a Financial or Banking related field essential
CIMA, Credit management degree or equivalent will be advantageous.
Valid driver's license and own reliable vehicle
Min 5 Years’ Credit Assessment / Credit Evaluation and decisioning experience within Banking environment
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honour debt obligations.
Firm understanding of legalities associated with lending and collateral
1 – 2 Years’ experience in a Team Management / Supervisory would-be advantage
Proven track-record on managing a large book.
Must be prepared to travel

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

REQ: 146850

Closing Date: 21 July 2026

Talent Acquisition: Precious Motlhako

Cluster and Location

Personal and Private Banking

Johannesburg, Sandton

Hybrid

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

To develop and maintain best practice qualitative and quantitative analytics and data assets that informs risk management strategies and processes in line with regulations and Nedbank standards

The role will be focused on maintaining, monitoring and refining the IFRS9 impairment models, general credit risk analytics and reporting analyses within the Retail and Business Banking Credit Provisions team. This is a balanced role, focusing on technical expertise as well as behavioural competencies.

Job Responsibilities

Build and formally present reports by monitoring business performance and operations within the set risk appetite and through analysis, as and when required.
• Execute and manage the accurate and timeous completion of key credit risk analytics as well as continually developing analytics to aide accuracy of reporting.

•    Maintain, monitor and refine IFRS 9 ECL credit impairment models in SAS and the Nedbank Model Implementation Platform.
•   Increase efficiencies through programming and automating processes.
•   Participate in analytics-based projects that cover different aspects of credit risk management, including Credit Risk RWA, IFRS9 ECL adequacy, scorecards, and models.
•   Drive process improvements across the credit risk reporting landscape.
•   Provide trend analysis and assurance on portfolio movements, with relevant investigation and interpretation.
•   Contribute to a high-performance team culture and continuous improvement via collaboration, knowledge sharing, mentoring, sprint planning and retrospectives, daily scrums, and project participation.
•   Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•   Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
•   Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
•   Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
•   Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
•   Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

3-year qualification in a Mathematical related BSc, Engineering, CFA, FRM, CQF

Minimum Experience Level

1 - 3 years relevant experience in an analytical environment

Preferred experience in understanding Basel Capital and IFRS 9 Impairments
Preferred experience in modelling

Technical / Professional Knowledge

Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Quantitative Skills

Behavioural Competencies

Adaptability
Applied Learning
Earning Trust
Communication
Stress Tolerance
Driving for results
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Essential Certifications

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Engineering Lead I (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking.

Job Responsibilities

Analyse problems and formulate solution based on organisations boundaries, architectures and constraints:Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
Collaborate and communicate and obtain buy-in from key stakeholders.
Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
Flesh out designs and contribute to functional and non-functional requirements.
Assist software designers with lower level designs.
Troubleshoot issues relating to technical delivery.
Design with a holistic, robust and sustainable mindset.
Apply a product management mindset (long term thinking).
Keep abreast of the technical landscape on how it fits together.
Understand constraints and risk and make the necessary trade-offs.
Influence and negotiate with key stakeholders.
Craft the end to end solution taking into consideration: people, technology, systems and data.
Future proof end to end solutions as far as possible within the organisation constraints.
Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)

Essential Certifications

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 6 Years experience in similar roles

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Collaborating
Innovation
Influencing
Managing Work
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Process Engineer (Johannesburg, ZA)

Job Classification

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

Job Purpose

To work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principals in the analysis of As Is business operations and the creation of the To Be business operating models and business process artefacts.

Job Responsibilities

Proactively plan process deliverables based on relevant project delivery method
Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
Independently participate in As Is and To Be discovery, analysis and design using relevant analysis techniques
Assist in business value & ROI assessment
Assist in the implementation of performance measurements
Understanding of process and workflow streamlining, problem resolution, change management, rules capture and rules coding
Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture
Understand process improvement & Enterprise Architecture frameworks
Understand process measurements focusing on what metrics to capture and where how to capture them in the process
Understand when and how to use simulation to measure performance improvement
Understand and apply industry and company change management policies and practices to process initiatives
Understand and utilise facilitation capabilities to plan and manage the stakeholder transformation
Collaborate and coordinate with internal and external stakeholders, including other Nedbank clusters
Identify training needs for business operation changes and obtain and schedule training and competency testing
Develop communication plans that will facilitate the planned changes
Providing progress reports to relevant stakeholders
Ability to use BPM related tools including project planning and tracking
Understand how BPMS and RPA tools are used
Understand big data concepts and how it will be used for research, customer experience management, and information mining
Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
Ability to review project plans and help the project manager define technology needs
Ability to work with the solution project manager and it to determine the best approach for the technical support side of a solution
Able to apply Nedbank process methods and practices on process initiatives
Understand the required risk controls within the risk appetite within their customer domain

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Essential Certifications

Preferred Certifications

LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis

Minimum Experience Level

7 - 10 years

3 - 5 years Management experience of this

Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements

Technical / Professional Knowledge

Principles of project management
Relevant regulatory knowledge
Facilitation techniques
Presentation Skills
System Development Life cycle(SDLC)
Functions Specific Policies Procedures and system Knowledge
Modelling-EPC/BPMN/UML
Process Design
Process Measurements
Analysis
Business writing skills
Agile Concepts

Behavioural Competencies

Continuous Improvement
Communication
Collaborating
Managing Work
Influencing
Leveraging Feedback

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Engineer (Johannesburg, ZA)

Job Classification

Data Engineer - 146610

Job Family

Information Technology

Career Stream

Data

Leadership Pipeline

Manager of Self Professional

Job Purpose

The purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Nedbank Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the bank to enable advanced analytics, machine learning and artificial intelligence by providing clean, usable data to stakeholders. They also create data pipelines, Ingestion, provisioning, streaming, self service, API and solutions around big data that support the Bank's strategy to become a data driven organisation.

Job Responsibilities

Responsible for the maintenance, improvement, cleaning, and manipulation of data in the bank's operational and analytics databases.
Data Infrastructure: Build and manage scalable, optimised, supported, tested, secure, and reliable data infrastucture eg using Infrastructure and Databases (DB2, PostgreSQL, MSSQL, HBase, NoSQL, etc), Data Lakes Storage (Azure Data Lake Gen 2), Cloud-based solutions (SAS , Azure Databricks, Azure Data Factory, HDInsight), Data Platforms (SAS, Ab Initio, Denodo, Netezza, Azure Cloud). Ensure data security and privacy in collaboration with Information Security, CISO and Data Governance
Data Pipeline Build (Ingestion, Provisioning, Streaming and API): Build and maintain data pipelines to:
create data pipelines for data integration (Data Ingestion, Data Provisioning and Data Streaming) utilising both On Premise tool sets and Cloud Data Engineering tool sets
efficiently extract data (Data Acquisition) from Golden Sources, Trusted sources and Writebacks with data integration from multiple sources, formats and structures
load the Nedbank Data Warehouse (Data Reservoir, Atomic Data Warehouse, Enterprise Data Mart)
provide data to the respective Lines of Business Marts, Regulatory Marts and Compliance Marts through self service data virtualisation
provide data to applications or Nedbank Data consumers
transform data to a common data model for reporting and data analysis, and to provide data in a consistent, useable format to Nedbank data stakeholders
handle big data technologies (Hadoop), streaming (KAFKA) and data Replication (IBM Inphosphere Data Replication)
drive utilisation of data integration tools ( Ab Initio) and Cloud data integration tools (Azure Data Factory and Azure Data Bricks)
Data Modelling and Schema Build: In collaboration with Data Modellers, create data models and database schemas on the Data Reservoir, Data Lake, Atomic Data Warehouse and Enterprise Data Marts.
Nedbank Data Warehouse Automation: Automate, monitor and improve the performance of data pipelines.
Collaboration: Collaborate with Data Analysts, Software Engineers, Data Modelers, Data Scientistsm Scrum Masers and Data Warehouse teams as part of a squad to contribute to the data architecture detail designs and take ownership of Epics end-to-end and ensure that data solutions deliver business value.
Data Quality and Data Governance: Ensure that reasonable data quality checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.
Performance and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and real time jobs, streaming and API's.
API Development: Build API's that enable the Data Driven Organisation, ensuring that the data warehouse is optimised for API's by collaborating with Software Engineers.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Field of Study:Bcom, BSc, BEng

Preferred Certifications

Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist.

Minimum Experience Level

Total number of years of experience:3 - 6 years
Experienced at working independently within a squad and has the demonstrated knowledge and skills to deliver data outcomes without supervision.
Experience designing, building, and maintaining data warehouses and data lakes.
Experience with big data technologies such as Hadoop, Spark, and Hive.
Experience with programming languages such as Python, Java, and SQL.
Experience with relational databases and NoSQL databases.
Experience with cloud computing platforms such as AWS, Azure, and GCP. Experience with data visualization tools. Result-driven, analytical creative thinker, with demonstrated ability for innovative problem solving.

Technical / Professional Knowledge

Cloud Data Engineering (Azure , AWS, Google)
Data Warehousing
Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
Programming (Python, Java, SQL)
Data Analysis and Data Modelling
Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
Agile Delivery
Problem solving skills

Behavioural Competencies

Decision Making
Influencing
Communication
Innovation
Building Partnerships
Technical/Professional Knowledge and Skills
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Essential Certifications

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth/Investment Manager (Cape Town, ZA)

Job Classification

Talent Pool: Wealth Manager - These are hybrid roles with 3 days in office

Business Unit - Nedbank Private and Wealth: High Net Worth

Location(s) - Cape Town, Kwa-Zulu Natal, George, Mossel Bay, Plettenberg Bay/Knysna

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
Collaborate successfully across all relevant areas to achieve shared goals
Ensure compliance with relevant statutory, legislative, policy, and governance requirements
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
Developing networks and build alliances to grow and strengthen internal support bases
Provide support and coaching the wealth managers, paraplanners and other staff as required
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
RE5 certification is essential
DOFA essential

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager - Commercial Banking (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 146266

Talent Acquisition Contact: Lerato Sithole

Location: Gauteng

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Relationship/portfolio management and acquisition experience in Commercial/Business Banking

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Cre Risk Monitoring and Reportingdit 1 (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143295
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Business and Commercial Banking

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Professional

Position

Manager: Credit Risk Review & Monitoring

Why join our team!

This role offers a unique opportunity within a newly created cluster and evolving structure, providing a blank canvas for innovation and impact. The successful candidate will gain exposure across the full credit lifecycle—origination, collections, and recoveries—while collaborating cross-functionally to shape standards and frameworks for new ventures and acquisitions such as Eqstra and Ikhokha. High visibility with executive-level stakeholders and governance committees ensures strategic influence and career growth. Success will be measured by the ability to deliver actionable insights, strengthen risk oversight, and embed robust processes that enhance portfolio quality. Operating in a dynamic matrix environment, the role demands strong stakeholder management skills, advanced quantitative and analytical capabilities, and experience in reporting and strategic KPI development. Exposure to stress testing and scenario analysis, combined with adaptability for integration projects and out-of-the-box thinking, will be key to thriving in this position. Work-life balance and flexibility further complement this high-impact role.

Job Purpose

This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation. The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
Propose innovative ideas to enhance business processes and improve customer experience.
Deliver quality reports, monitoring results, and recommendations to stakeholders.
Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
Perform robust post-approval/disbursement checks using statistical and sampling methods.
Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
Develop models for proactive monitoring of business credit health.
Provide analytical support to the team on credit-related queries within acceptable timeframes.
Foster collaborative relationships through regular engagement with managers and team members.
Provide input into systems, processes, and policies for business effectiveness.
Lead by example in embracing Nedbank Vision and Values.
Contribute to transformation goals and culture-building initiatives.
Create a client service culture through interventions.
Encourage team innovation and knowledge sharing.
Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
Strong capability to interrogate data and extract actionable insights, not just run reports.
Comfort with executive-level presentations and stakeholder management upwards.
Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Qualification Detail

Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.

Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
Proven experience in reporting roles for at least 5 years.
Understanding of banking regulations (NCR, SARB, BASA).
Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
Experience in strategic planning, business reporting, and translating insights into actionable decisions
Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
Ability to identify, manage, and mitigate business risks effectively
Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

Business administration and management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Umlazi, ZA)

Job Req

146880

Closing Date

23 July 2026

Location

Umlazi

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Quantitative Analyst (Johannesburg, ZA)

Job Classification

REQ#: 146810

Location: Johannesburg, Gauteng

Closing Date: 22 July 2026

Talent Acquisition: Noli Madikane

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

Job Purpose

To develop, optimise, implement, and maintain acquisition credit risk models and scorecards that accurately predict risk at the point of application, using both traditional statistical techniques and advanced analytical methodologies to support effective credit decisioning.

Job Responsibilities

Take ownership of acquisition credit risk models for unsecured lending products, including personal loans, credit cards, and overdrafts.
Develop, enhance, implement, monitor, and maintain application scorecards and credit risk models used at the point of customer acquisition.
Build and validate credit risk models using statistical and machine learning techniques, including logistic regression and other advanced modelling methodologies.
Extract, manipulate, and analyse large datasets using SQL, SAS, and other analytical tools to support model development and business decision-making.
Conduct model performance monitoring, back-testing, recalibration, and ongoing model maintenance to ensure predictive power and regulatory compliance.
Investigate and challenge existing methodologies by identifying opportunities to improve model performance through innovative analytical techniques and machine learning approaches.
Collaborate with business, risk, data, and technology stakeholders to implement and optimise credit risk models and strategies.
Present analytical findings, model results, and recommendations to technical and non-technical stakeholders.
Perform peer reviews of model developments and contribute to establishing best-practice modelling standards across the team.
Ensure model governance requirements are met through comprehensive documentation, testing, validation, and formal approval processes.
Contribute to the development and automation of analytical processes to improve operational efficiency and effectiveness.
Provide technical guidance, coaching, and support to junior quantitative analysts where applicable.
Remain abreast of industry trends, emerging modelling techniques, and developments in credit risk analytics to drive continuous improvement.
Support the achievement of business objectives by delivering robust and sustainable credit risk solutions aligned with risk appetite and strategic goals.
Foster a collaborative team culture through knowledge sharing, code reviews, and active participation in cross-functional initiatives.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Professional Qualifications/Honour’s Degree

Preferred Qualification

Honours Degree in a quantitative or technical discipline, like Computer Science, Engineering (Industrial, Electrical, Computer), Mathematics/Applied Mathematics, Statistics, or Computational/Theoretical Physics, and CFA/ FRM/CQF.

Minimum Experience Level

Minimum 3 years' experience in credit risk model development, scorecard development, or quantitative analytics.
Proven experience in credit risk scorecard and predictive model development.
Strong proficiency in SQL and/or SAS for data extraction, manipulation, and analysis.
Experience building and deploying predictive risk models, including logistic regression models.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills

Behavioural Competencies

Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant Maternity Replacement (Polokwane, ZA)

Job Req

146872

Closing Date

22 July 2026

Location

Sandton

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition detail

Req: 146836

Role: Service Consultant

Area: Eastgate

Advert closing date: 21/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Johannesburg, ZA)

Job Req

146844

Closing Date

20 July 2026

Location

Sandton

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Validate client and supporting information by assessing the contents of the documents.
Analyse credit applications by assessing serviceability of the funding applied for.
Approve funding by making decision based on the credit policy guideline in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided where declined.
Build and maintain effective working relationships by providing a range of specialized credit risk management advisory services.
Manage client expectations by operating within the specified parameters and Service Level Agreements (SLA).
Enhance processes, policies and procedures by recommending and making submissions to the relevant parties.
Adapt to changes in Legislation by providing input to redesigning credit processes and systems where applicable.
Ensure processes are actioned within mandated signatories by checking and confirming the sign off.
Manage daily activities of direct reports by monitoring the staff output.
Manage performance and build the intellectual capital of the team by conducting on the job training, counselling and coaching.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Essential Certifications

Chartered Accountant Masters in Business Administration CFA CIMA

Minimum Experience Level

5 years practical Credit experience

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Automation Design Practitioner (Johannesburg, ZA)

Job Classification

Senior Automation Design Practitioner(146781)

Closing date: 22 July 2026

Job Family

Information Technology

Career Stream

IT Application Development

Job Purpose

To contribute to business success by providing analyst services in order to understand and optimise business processes and prepare appropriate Automation business cases and solution designs.

Job Responsibilities

Develop, Support & Maintenance Automation Solutions
Involvement in POT/POC, evaluation of new technologies and functionalities
Drive adoption of Technologies
Ensure CoE governance and Standards are applied and maintained
Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation.
Determine the current productivity using existing business processes.
Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes.
Calculate the cost benefits of automation.
Document required business case information, including potential risk and risk reduction.
Application of process re-engineering techniques to optimise business processes.
Evaluate business process performance.
Develop business process improvements.
Test and verify improvements.
Develop implementation processes.
The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements.
Define the automated process.
Develop a solution design.
Anticipate risks.
Improve design to mitigate/eliminate risks.
Provide Coaching and Mentorship.
Execution of coding and programming activities in order to create sustainable, reusable automation artefacts, and the execution of quality tests.
Interpret the solution design and define process and object design instructions.
Use development techniques and programming language to build the required objects.
Conduct peer coding reviews.
Facilitate user acceptance testing
Camunda (Expert)
• Advanced proficiency in Camunda: workflow design, development, orchestration and operations.
Power Platform (Expert)
• Power Apps: building canvas and model-driven apps.
• Power Automate: building of medium to complex flows
• Power BI: data modeling, DAX, and dashboard creation.
• Copilot Agents: chatbot development and integration.
• Dataverse and connectors: understanding of data architecture and integration.
Robotic Process Automation (Proficient)
• Advanced proficiency in Blue Prism: process design, object development, control room operations.
• Familiarity with UiPath or Automation Anywhere is a plus.

Agentic AI & Intelligent Automation (Proficient)
• Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration.
• Experience with Azure OpenAI, or custom GPT-based agents.
• Knowledge of prompt engineering, orchestration frameworks, and AI governance.
Integration & Development (Proficient)
• REST APIs, webhooks, and custom connectors.
• Scripting: Python, JavaScript, or C# for extending automation capabilities.
• Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services).

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

NQF Level 7 Qualification in Business Analysis

Minimum Experience Level

3 - 6 years

5 years practical experience in business process analysis; 2 years practical experience in analysing processes to identify automation opportunities; Competent software developer with experience on different languages (Java, C#, C++, SQL) ; Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance Risks and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Execution
Driving Innovation
Facilitating Change
Operational Decision Making
Customer Focus
Communication
Building Partnerships

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Branch Controller: Mariental (Mariental, NA)

Job Purpose

Leadership Pipeline

Manage Self: Technical (MST)

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Minimum Experience Level

One to two years' Retail/Banking Client Service experience
Cash handling experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Forex product
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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For any assistance or more info please contact the Nedbank Recruiting Team

+264 61 295 2155 / +264 61 295 2036

Namibia

Solutions Architect (Johannesburg, ZA)

Job Classification

Engineering Lead II(146772)

Closing date: 21 July 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

Job Purpose

Shape and drive the end-to-end architecture of complex, large-scale platforms by combining deep technical expertise with hands-on engineering leadership. This role defines future-state architectures, establishes engineering standards, and leads the delivery of scalable, high-performing systems, owning the journey from concept to production while leveraging modern cloud, automation, and AI-driven development practices to accelerate delivery and improve quality.

To be the custodian of technical thought leadership within Juristic Digital Channels tribe by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes to deliver sustainable and quality solutions in alignment to the overall strategy of the Bank whilst growing the technical

Job Responsibilities

Work closely with the Enterprise Architect to establish the future direction of the technology environment and lead its implementation.
Defining architecture and design patterns, methods, practices.
Perform technology proof of concepts, R&D, etc.
Drive the engineering practice, establish frameworks, patterns, methodologies, and lead the maturing of these across the tribe engineering team.
Provide guidance to the engineering team.
Using advanced tooling and capability to automate, improve efficiency, etc. of taking code from idea to production. One person engineering/delivery.
Develop critical and complex technical components. (Core platform components)
Troubleshoot and resolve complex technical issues.
Drive transition to the future mode of operation by participating in shaping the enterprise architecture roadmap through consulting, identifying and collaborating with stakeholders
Ensure alignment to Nedbank environment and legislative requirements by reviewing and providing advice on product or technology specific standards
Perform independent research on technology best practice
Identify individuals that could perform a specialist role and actively participate in their development
Participate in industry forums and keep up to date with emerging technologies
Provide coaching, mentoring, and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives, and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models, and systems though agile thinking

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 8 Years experience in similar roles.

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Collaborating
Innovation
Influencing
Managing Work
Continuous Learning
Coaching

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition detail

Req: 146906

Role: Service Consultant

Area: Clearwater Roodeport

Advert closing date: 24/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Web Specialist (Johannesburg, ZA)

Job Classification

146907

Job Post End Date: 27 July 2026

Job Family

Marketing, Communication and Research

Career Stream

Marketing and Brand Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

The Web Specialist will be responsible for managing, optimising and supporting enterprise web platforms, with a specific focus on enhancing the performance, accessibility and success of the MFC website. This role involves collaboration with cross-functional teams to deliver high-quality digital experiences aligned with business goals.

Job Responsibilities

Enterprise Web Support & Management

Maintain and update enterprise websites, ensuring content accuracy, brand consistency, and technical stability.
Implement SEO best practices and monitor performance metrics using tools like Google Analytics, Search Console, and SEMrush.
Manage CMS platforms (e.g. Adobe Experience Manager) and ensure timely publishing of content.
Troubleshoot and resolve web-related issues, liaising with IT and development teams as needed.

MFC Website Focus

Monitor and report on MFC website performance, including traffic, conversion rates, and user engagement.
Collaborate with MFC stakeholders to align web content and functionality with business objectives.
Conduct regular audits to ensure compliance with accessibility standards, security protocols, and UX best practices.
Recommend and implement enhancements to improve customer experience and digital conversion.

Project & Deliverables Management

Define and manage web-related deliverables for campaigns, product launches, and digital initiatives.
Create and maintain documentation for web processes, standards, and governance.
Support testing and QA for new features, updates, and integrations.
Coordinate with external vendors and internal teams to ensure timely delivery of web projects.

Minimum Experience Level

Required Skills & Experience:

3–5 years of experience in web management or digital marketing in an enterprise environment.
Strong understanding of HTML, CSS, JavaScript, and CMS platforms.
Experience with web analytics, SEO, and performance optimization.
Familiarity with UX/UI principles and responsive design.
Excellent communication and stakeholder management skills.
Experience working with financial services or regulated industries is a plus.

Key Deliverables:

Monthly performance reports for MFC website.
Web content updates and publishing schedules.
SEO and accessibility audit reports.
Project plans and timelines for web initiatives.
Documentation of web governance and standards.

Technical / Professional Knowledge

Accounting principles
Communication Strategies
Governance, Risk and Controls
Decision-making process
Company/Division/Cluster/Business Unit specific business knowledge
Understanding of branding & brand building principles and techniques as drivers of marketing strateg
Writing of briefs and verbal articulation thereof to internal and external stakeholders
Development and implementaion of marketing plans in support of the marketing and business strategies

Behavioural Competencies

Building Partnerships
Communication
Customer Focus
Decision Making
Initiating Action
Innovation
Work Standards
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

KI Commercial Insurance (Johannesburg, ZA)

Job Classification

Job Requisition: 146523
TA Specialist: Refilwe Falatsi
Closing Date: 31 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Distribution
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

To oversee advice quality, intermediary services, and FAIS compliance within a short-term insurance intermediary business by ensuring that representatives, processes, and controls meet regulatory, conduct, and governance requirements. The role safeguards client outcomes, licence obligations, and business reputation while enabling compliant and sustainable commercial growth within the broker channel.

Job Responsibilities

Ensure compliance standards are met and risks are mitigated as identified by compliance audits
Ensure that compliance risk is adequately addressed and corrective actions is adhered to by the risk advisors.
Influence the enhancement of business processes and methodologies as it relates to the broker channel Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.
Engage with stakeholders; Head of Staff Assisted, Head of Technical and First Line of Defence on findings of compliance risk and KI audits for broker channel.
Enable management to make informed decisions and prevent compliance breeches.
Ensure that stakeholder relationships are effectively managed.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of broker channel.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Ensure the brokerage maintains adequate and appropriate oversight over all representatives rendering advice or intermediary services
Ensure that representatives are correctly registered on the FAIS register for the applicable product categories and offerings.
Monitor representatives working under supervision and ensure that supervision plans, review evidence, coaching, and sign-offs are completed within prescribed timelines.
Oversee the quality of advice provided by commercial insurance representatives, with specific focus on client needs analysis, suitability of recommendations, disclosures, record of advice, and replacement advice.
Review sampled advice files, call recordings, policy documentation, quotations, needs analyses, and client communications to confirm compliance with advice standards.
Ensure that representatives provide appropriate advice aligned to client risk exposures, business operations, product suitability, affordability, and policy terms.
Monitor adherence to Treating Customers Fairly principles and ensure fair client outcomes are evidenced across the advice journey.
Identify trends, systemic weaknesses, poor advice practices, or recurring conduct risks and ensure corrective action is implemented.
Review high-risk cases, automatic failures, complaints, policy replacements, complex commercial placements, and material advice deviations.
Ensure that remediation actions, coaching interventions, rework, and client rectification are completed and evidenced
Provide formal Key Individual attestations on the adequacy of oversight, controls, representative competence, and adherence to FAIS requirements.
Review complaints, regulatory incidents, advice failures, client detriment matters, and potential breaches linked to commercial insurance representatives.
Ensure that root causes are identified and that corrective action addresses both the individual case and any systemic control weakness.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Degree
Insurance Qualification
RE1
RE5

Essential Certifications

FAIS Qualification Regulatory Examinations 1 Qualification
FAIS representative and preferably a Key Individual

Minimum Experience Level

5 years experience in intermediary business (Commercial Broker business)
2 – 3 years Key Individual experience

Technical / Professional Knowledge

Relevant Governance controls and regulatory knowledge
Corporate Governance & Compliance
Compliance reporting
Archiving Documentation
Policy & Procedural Knowledge

Behavioural Competencies

360° Decision Making
Influencing
Building Trusting Relationships
Managing Work
Quality Orientation
Stress Tolerance

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Financial Officer (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 146786

Location: Johannesburg, Gauteng

Closing Date: 22 July 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking - Finance

Career Stream

Accounting

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To generate, analyse and report reliable, meaningful financial and non-financial information to support the requirements and decision making of the business, in line with Nedbank’s strategy.

Why Join Our Team

Join Nedbank and become part of a high-performing Finance team that plays a critical role in shaping business decisions across the Business and Commercial Banking cluster. This role offers the opportunity to work closely with senior stakeholders, influence strategic financial planning, and provide meaningful insights that drive business performance. You'll gain exposure to budgeting, forecasting, financial analysis, management reporting, and governance processes while developing your professional expertise within one of South Africa's leading financial institutions. At Nedbank, we are committed to fostering a culture of continuous learning, innovation, transformation, and collaboration, empowering our employees to grow their careers and make a lasting impact.

Job Responsibilities

Prepare and consolidate monthly flash reports for the cluster.
Compare flash results performance to various budget figures and measure growth against previous periods by performing a variance analysis.
Provide formal commentary and interpretation on financial information to stakeholders through variance analysis.
Prepare adhoc reports by gathering information from various sources and analyse and interpret the data.
Align reporting information to business changes by verifying and updating structural changes.
Conduct (plan, consolidate, report) financial planning process which includes annual budget, 3-year plans and rolling forecasts.
Prepare the monthly Opcom pack for the cluster.
Update monthly management account statements.
Monitor internal financial controls on a monthly basis and perform annual internal financial control reviews.
Ensure that reporting deadlines are met by adhering to set deadlines.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives by engaging in staff surveys etc.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Our Ideal Candidate

We are looking for a finance professional who demonstrates:

A CA(SA) or CIMA qualification, coupled with strong financial management expertise.
Proven experience in budgeting, forecasting, financial reporting, and variance analysis.
Strong analytical and problem-solving skills, with the ability to translate data into actionable business insights.
Excellent stakeholder management and communication skills, with the confidence to engage at multiple levels of the organisation.
A proactive, results-driven mindset with a focus on accuracy, continuous improvement, and meeting deadlines.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Essential Qualification

Bachelor's Degree, Advanced Diploma, or equivalent tertiary qualification in Finance, Accounting, or a related field
Newly Qualified Chartered Accountant (CA(SA) or CIMA designation

Minimum Experience Level

3–5 years of experience in Financial Management, Financial Reporting, Management Accounting, or a related Finance function.

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Microsoft Excel
Microsoft Powerpoint

Behavioural Competencies

Building Customer Loyalty
Communication
Decision Making
Initiating Action
Managing Work
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Agric: NCB (Pietermaritzburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition ID: 146662

Talent Acquisition Specialist: Lerato Sithole

Location: Pietermaritzburg - KZN

Closing Date: 24 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join The Team

Join a high-performing Commercial Banking team where you will partner with leading Agricultural clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned Relationship Manager with strong experience in commercial or agricultural banking
Proven experience within the agricultural sector, with exposure to Sugarcane, Dairy, and Macadamia Nut farming.
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Preferred Certifications

None

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.
Exposure working with clients in the Agriculture space.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Loss Adjuster (Cape Town, ZA)

Job Classification

Job Requisition: 146666
TA Specialist: Refilwe Falatsi
Closing Date: 27 July 2026
Location: Clocktower Campus, V&A Waterfront, Cape Town
Cluster: Personal and Private Banking | Nedbank Insurance | Operations | Support Services - Loss Adjusters
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

To manage, control and attend to contractor audits, desktop and field assessments and enforce correct interpretation of the Nedbank Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to the Nedbank Insurance claims assessors and service providers on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners insurance policy cover.

Job Responsibilities

The types of claims dealt with include any building related claims such as burst geysers & pipes with resultant damage, storm damage to properties, flooring, interior cosmetic repairs to properties, electrical and electronic work etc.
Validation of claims by means of underwriting, review of previous claims history and referencing and verifying the details of the insured peril as reported by the service provider in line with the relevant policy wording: Validation electronic equipment/ machinery breakdown claims and review reports from electrical SP’s.
Identifying what is required and outstanding from client. Comparing information collected to the policy requirements and claim details presented.
Determining equivalent replacement and determine risk.
Quantification and cost management in determining the scope of work compared to agreed rates on buildings related claims as well a ensuring visible damages are reflected on the mandatory photos from the insured or service provider Risk management, detect and identify fraudulent claims and any overcharging by clients and service providers. Perform risk management function by identifying underwriting risks and identifying inadequate Sum Insureds of dwellings for physical RCV where necessary.
Ensure adherence to all legislative requirements. Make balanced and informed decisions by identifying, analysing, interpreting, and applying relevant data.
Manage cross functional relationships through consistent feedback on workflow progress.
Mitigate risk through the application of technical skill by verifying, formulating and managing special conditions, sign-offs, consents and any other requests from the business.
Contribute to Nedbank Insurance business by sharing Industry experiences and providing input on issues that impact bank and industry policies and procedures.
Support the achievement of the business strategy, objectives and values by reviewing systems, process, services and ensure solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Ensure professional conduct when dealing with all stakeholders through.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Reporting and operational efficiency.
Ensure quality and accuracy of reports, pricing and workmanship rendered by service providers.

Job Responsibilities Continue

Validation of claims according to the various insurance policies in place.
Liaising with clients, service providers, procurement, underwriting, FNOL, GFS and claims.
Finalise all reports and administration.
Making decisions, handle all administration and telephonic queries arising around that Quantification by either drafting a scope of work and finalizing the cost of the claim according to agreed rates or comparing quotations and reports received from service providers and clients compared to the scope of work and agreed rates.
Managing the cost from the start of the claim until the claim is finalized within the set parameters and agreed scope of work.
Handling and resolving complaints and queries from clients, internal stakeholders as well as external stakeholders such as builders, engineers etc.
Conduct all the above to the required performance and quality standards that are in place.

People Specification

The ideal candidate should demonstrate the following:
• A way of work that anticipates the requirements of various stakeholders when engaging through all mediums of communication
• A passion for consensus-based decision making
• The ability to deliver in a high-pressure, innovative environment
• Curiosity and comfort with numbers and large data sets
• A level of influence that creates buy-in and win-win outcomes with stakeholders
• Excellent negotiation skills
• The ability to engage at strategic, tactical and operational levels of the business
• Excellent verbal and written interpersonal skills
• Ownership of personal development

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BSc in Construction studies or BComm – Quantity Surveying.
A tertiary qualification or significant progress towards obtaining any construction or built environment related qualification would be highly beneficial.
FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.

Essential Certifications

FAIS Regulatory Examination 1 qualification

Minimum Experience Level

4 years' experience in loss adjusting, with strong technical knowledge of the buildings industry and the associated cost and workmanship variables.
Building/ Electrical/ Machinery/ Breakdown claims experience

Technical / Professional Knowledge

Banking knowledge
Business Acumen
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Collaborating
Decision Making
Work Standards
Leadership Disposition
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit (Nelspruit, ZA)

Requisition Details

REQ Number: 146155

Closing Date: 25 July 2026

Location: Nelspruit, Mpumalanga

Job Family

Credit

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Job Purpose

To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

Credit Policy Management:
- Align with the bank’s credit policy and identify cross-sell opportunities.
- Prepare and recommend credit applications within set parameters.
- Assess credit risk by examining savings, debt repayment history, earnings, and purchase activities.
- Recommend credit terms, such as issuing or rejecting credit cards, or adjusting limits.
- Review financial status of customers to determine risk levels.
- Use financial ratios and industry benchmarks to evaluate cash flow and loan repayment ability.
- Recommend credit limits based on lending policies.
- Monitor reports to identify risks and ensure compliance.
- Measure compliance, identify risks, and make recommendations.
- Obtain latest financial information, measure compliance, and report breaches.
- Verify information to sign off conditions of approval within required timeframes.
- Ensure security by gathering required information.
- Meet Nedbank Group Rating requirements by reviewing accounts and identifying risks.
- Identify clients exceeding credit limits through daily excess reports.
- Risk-rate clients and assess financial positions using risk systems.
Client Service Management:
- Meet service level agreements by understanding client needs, providing guidance, and responding promptly.
- Enhance client satisfaction by sharing knowledge and developing the skills of the client service team and stakeholders.
- Build strong relationships with internal stakeholders by attending meetings and supporting their strategies.
- Build and maintain strong relationships with external clients by understanding their business and industry.
- Involve other bank divisions by seeking their input on deals requiring their expertise.
- Provide accurate information to stakeholders by maintaining and sharing knowledge with the team.

Job Responsibility Continued

Performance and Compliance:
- Achieve targets by using management information systems to measure performance.
- Understand client needs and provide timely guidance and recommendations to meet service level agreement standards.
- Share knowledge with client service team members and stakeholders.
- Develop team skills to enhance external client satisfaction.
- Use the Management Information System (MIS) to identify required annual and interim facility reviews.
- Meet turnaround times by assessing applications efficiently within the agreed Service Level Agreement (SLA).
Personal and Team Development:
- Stay updated on legislation and industry changes through newsletters, websites, and sessions.
- Embrace Nedbank’s vision and demonstrate its values in interactions with the team and stakeholders.
- Improve personal capability by identifying training courses and career progression opportunities through manager feedback.
- Ensure personal growth and effectiveness by completing learning activities, practicing experience, and maintaining certifications within specified timeframes.
- Foster teamwork by understanding team members’ roles and responsibilities.
- Ensure smooth workflow through regular communication and feedback with the manager.
Process Improvement and Corporate Responsibility:
- Identify and recommend opportunities to enhance processes, systems, and policies, and support new implementations.
- Contribute to a culture that achieves transformation goals by participating in Nedbank culture-building initiatives.
- Support corporate social responsibility initiatives to achieve key business strategies.

Requirements

Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Service level agreements
Strategic planning
Management information and reporting principles, tools and mechanisms

Behavioural Competencies

Building Partnerships
Earning Trust
Coaching
Communication
Decision Making
Inspiring others
Guiding Team Success
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist: Service Delivery Total Reward (Johannesburg, ZA)

Job Classification

146798 - Busi Radebe

Job Post End Date: 22 July 2026

Detailed Job Description

For additional information: Click Here

Job Family

Human Resources

Career Stream

HR Operations

Job Purpose

Support the optimisation and operationalisation of Total Reward services that deliver exceptional, frictionless, seamless integrated workforce experiences including, but not limited to the following:

Process re-engineering research and process design support
Technology integration and domain requirements mapping
RPA, Machine Learning, LLM, automation design / support (on named technologies)/advisory
Process & Technology testing for workforce experience and business-related outcomes
Process and technology integration related service delivery risk management (identification and mitigation)

Service Delivery

Support Group Specialists and service delivery leads in consultation with, and consolidation of business aligned requirements that enable the operationalisation of Reward products and services across Tier 0-2
Lead components of process research and process mapping aligned to the innovation pipeline
Ensure effective document management and associated risk management of all business workflows, business rules and processes related to HR and Reward service delivery
Execute process, business rule and integration governance across HR services
Partner the technology teams in requirements interpretation and integration issue resolution facilitation (into dev)
Leverage domain, service delivery and integration expertise to consistently identify opportunities for continuous improvement and service migration aligned to our workforce experience vision
Partner with the Group Specialists and service delivery teams as participant and SME contributors to new integration and service designs that deliver exceptional experiences (workforce and HR)
Build and scale components of enablement aligned to governance and rails provisioned e.g. RPA, Machine Learning, Automation
Support the design and implementation of journey design and enhancements within existing technologies and rails provided e.g. SNOW
Provide Tier 2 technical support on critical tech stack and integration issues to Tier 1 and 2 teams
Stay ahead of the curve on new technologies, associated upgrades and process re-engineering tools and practices and their integration for differentiated service delivery to our workforce
Stay ahead of Total Reward domain expertise across the value chain and leading workforce experience practices that enable differentiation for service delivery
Provide training, coaching and support to service delivery teams on new processes and systems to ensure successful integration and adoption
Co-create workforce journey maps with HR service delivery teams and enable them on system where required to do so refining and continuously improving digital interactions (e.g., portal navigation, chatbot scripts) and reduce friction in service delivery
Identify integration and service delivery risks related to process and technology and identify mitigating solutions that meet business requirements i.e. avoid technical debt, service failures etc.
Keep track of and monitor key metrics e.g. stability, performance, workforce experience and identify opportunities for improvement and innovation across the Service Delivery value chain

Delivery Management

Work as a member of delivery & execution team/s to deliver priority service design and commercialisation of Total Reward programs, including remuneration and benefits
Provide service delivery subject matter expertise for various transformation and book of work initiatives
Work collaboratively within and across execution teams to define and advise on service delivery requirements
Provide service delivery reporting and insights aligned to various governance processes and practices
Align to and actively participate in agile working practices within the delivery execution teams you’re assigned to (e.g. retro’s, pi planning etc.)
Support the design and implementation of change & communications related to service delivery initiatives you’re involved in (change management for the product and service is the responsibility of the PO – however, Service delivery specialists ensure effective delivery of products and services in their domains of expertise e.g. new tools for Tier 1 reps etc.)
Deliver on time, on quality and on budget always

People Management

Build capability, Coach & mentor service delivery managers and their teams on new service delivery requirements
Conduct peer reviews, testing, problem solving within and across the broader team

Finance Compliance and Governance

Apply and comply with various governance processes and practices for technology, service delivery and overall enablement
Identify risks in integration activity and mitigate these (pre, during, post solution design / delivery)
Define and implement knowledge management and related, auditable systems in the context of process, analysis and integrations
Ensure compliance with Group Risk, Governance, Compliance and broader regulatory frameworks

Experience and Qualifications

Relevant degree (or equivalent) in Human Resources Management, Total Reward, Customer Experience, Psychology, Operations and/or Service Delivery
5-8 Years experience in service design and delivery (cross tier)
Proven track record in service delivery, service optimization, service performance and service migration in the HR Domain
Proven track record in advisory, solutioning for HR products and services across Tier 0 and 2
Prove track record in product / service innovation, digital transformation of products and services (even if at contributor vs. leader level)Experience & trained in scaled agile methodologies or equivalent project and program management
Experience with Service Management Technologies including / or similar to: SAP (on prem & cloud expertise), case management, talent and learning systems (e.g.success factors), Payroll systems etc. (end to end)

Behavioural Competencies

High-Impact Communication
Innovation
Connected Decision Making
Business Acumen
Planning and Organizing
Digital Acumen

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Durban, ZA)

Job Req

146811

Closing Date

21 July 2026

Location

Durban

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales and Service Advisor (Franschhoek, ZA)

Job Requisition details

Req: 145404

Role: Sales and Service Advisor

Area: Franscchoek

7Advert cllsoing date: 23/07/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

Escalate unfulfilled client request to the appropriated channel for actioning.
On-board basic accounts (i.e Personal loans, Credit cards).
Ensure client's needs assessment is completed to offer related products and services.
Inform clients of finacial products, features and benefits.
Deliver sales targets and achieve client acquisition, growth and retention objectives.
Obtain referrals from existing clients and source leads from other business units.
Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
Keep clients informed of progress regarding their applications, queries and requests.
Position client's financial product requests for approval in line with process and procedure.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
Act with a client first mindset in all client engagements.

SOLVE:

Solve basic problems and issues (i.e debit order dispute).
Assess and listen carefully with understanding to establish and clarify client sales and service needs.
Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
Attend to administrative duties after on-boarding or service activity.
Authenticate clients, provide client service and meet client's identified needs.
Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Control the queuing process and prioritise clients with special needs.
Ensure all devices are operational during business hours.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

Identify and recommend opportunities to enhance processes, systems and policies.
Manage client appointment schedule to meet business objectives
Meet service excellence, teamwork and personal development goals.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (i.e. cards).
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
Mitigate risks and meet regulatory and legislative requirements where applicable.
Adhere to Workforce Management, principles, methodology and scheduling.
Report suspicious transactions.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS accredited Qualification (Accounting, Finance, Banking, Business)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Interbank operations
Problem solving skills
Client Relationship Management
Product sales skills
Employee engagement methodologies
Microsoft Office
Relevant Nedbank policies and procedures

Behavioural Competencies

Sustaining Customer Satisfaction
Building Customer Relationships
Sales Persuasion
Targeting Sales Opportunities
Planning and Organizing
Technology Savvy
Adaptability

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Client Coverage Banker: Consumer & Healthcare (Johannesburg, ZA)

Job Purpose

To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, as per the business strategy.

Job Responsibilities

Build long-term professional and collaborative relationships externally and internally.
Elevate the client coverage brand with external clients.
Manage internal and external stakeholder relationships.
Provide a single interface for the client with the bank.
Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
Recommend improvements for efficiency and competitive advantage

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

CA/ MBA/ CFA.

Minimum Experience Level

Minimum 5 years’ experience in sales and deal origination related to a Corporate client portfolio within a banking / financial services environment

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Communication & Presentation skills
Risk management process and frameworks
Principles of project management
Relevant regulatory knowledge
Sector knowledge and specialisation

Behavioural Competencies

Customer Focus
Becoming a Business Advisor
Building Trusting Relationships
Leveraging a Winning Sales Strategy
Sales Disposition
Qualifying Sales

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Cloud Engineer: Database Services (Johannesburg, ZA)

Job Purpose

To implement and maintain the Nedbank private and hybrid cloud environments in line with Nedbank's Cloud Strategy in order to optimise IT expenditure and deliver efficiencies through automation.

Job Responsibilities

Engage and collaborate with Infrastructure Designers and Platform Owners to review and approve cloud template and patterns
Conduct logical deployments of cloud configuration/s
Automate cloud services
Collaborate with Public Cloud Providers specifically around the integration and consumption of services
Maintain and enhance cloud service offerings including portal and catalogue items
Ensure all service offerings integrate into ITSM processes (includes infrastructure recoveries, management and delivery according to SLA)
Responsible for capacity planning to ensure capacity exists at the right time with the right infrastructure
Ensure that enterprise standards and IT governance standards are applied to the cloud infrastructure
Report on the performance of the cloud infrastructure and recommend actions where required
Act as a third level support to the cloud infrastructure operations team
Advise and consult to project workgroups on all cloud related matters
Ensure and maintain the stability and reliabitly of the cloud services
Rightsize the infrastructure as and when required
Execute deliverables in line with cloud stategy within agreed timeframes
Keep certifications valid and up to date
Keep up to date with current industry trends
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Job Responsibilities Continue

Automation of cloud database services end to end
Conduct logical deployments of cloud configuration/s.
Maintain and enhance cloud service offerings including portal, catalogue and marketplace items.
Ensure that enterprise standards and IT governance standards are applied to the cloud database services.
Performance and cost Optimization practices.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Certifications

Public Cloud Certifcation and Virtualisation certification (VMware preferable)

Minimum Experience Level

8-10 Years IT infrastructure and operations experience
6+ Years Database administration experience
3+ Years advanced automation/code deployments experience

Technical / Professional Knowledge

Advanced database management and security best practices
Advanced automation deployments
Disaster Recovery and business continuity.
Networking Knowledge
Storage area network infrastructure
Database Management
Computer Security
Disaster Recovery & Business continuity standards
Information Technology concepts
Systems application Design

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II(146775)

Closing date: 21 July 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

BSc Degree

Certificate in relevant language where available

Minimum Experience Level

Min 5 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Cloud Engineer (Johannesburg, ZA)

Job Classification

Cloud Engineer 146818

Closing date: 21 July 2026

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical

Job Purpose

To implement and maintain the Nedbank private and hybrid cloud environments in line with Nedbank's Cloud Strategy in order to optimise IT expenditure and deliver efficiencies through automation.

Job Responsibilities

Engage and collaborate with Infrastructure Designers and Platform Owners to review and approve cloud template and patterns
Conduct logical deployments of cloud configuration/s
Automate cloud services
Collaborate with Public Cloud Providers specifically around the integration and consumption of services
Maintain and enhance cloud service offerings including portal and catalogue items
Ensure all service offerings integrate into ITSM processes (includes infrastructure recoveries, management and delivery according to SLA)
Responsible for capacity planning to ensure capacity exists at the right time with the right infrastructure
Ensure that enterprise standards and IT governance standards are applied to the cloud infrastructure
Report on the performance of the cloud infrastructure and recommend actions where required
Act as a third level support to the cloud infrastructure operations team
Advise and consult to project workgroups on all cloud related matters
Ensure and maintain the stability and reliabitly of the cloud services
Rightsize the infrastructure as and when required
Execute deliverables in line with cloud stategy within agreed timeframes
Keep certifications valid and up to date
Keep up to date with current industry trends
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Relevant IT related Degree or Diploma

Preferred Certifications

Public Cloud Certifcation and Virtualisation certification (VMware preferable)

Azure certifications

Minimum Experience Level

8-10 Years Cloud experience

Linux Administration

Kubernetes Administration

Azure expereince with certifications

Technical / Professional Knowledge

Networking Knowledge
Storage area network infrastructure
Database Management
Computer Security
Disaster Recovery & Business continuity standards
Information Technology concepts
Systems application Design

Behavioural Competencies

Technical/Professional Knowledge and Skills
Managing Work
Influencing
Innovation
Continuous Improvement
Initiating Action
Collaborating

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor - Northern Cape (National, ZA)

Requisition and Specialist Recruiter Information

REQ 143106 - Lebogang Monate

Pipeline Advert for future roles

Cluster and Location

Personal and Private Banking - Consumer Channel

Cape Town Nothern Suburbs, Somerset West and Stellenbosch

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Client Advisor - Client Advisor – Northern Cape

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Minimum Experience Level

2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
2 - 3 years in a Customer Service / Client facing role

Requirements

Matric / Grade 12 / National Senior Certificate
Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
120 FAIS Credits

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Job Requisition details

Req: 146443

Role: Service Consultant

Area: Park Station

Advert closing date: 21/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Swellendam, ZA)

Job Requisition detail

Req: 146569

Role: Service Consultant

Area: Swellendam

Advert closing date: 03/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager: Commercial Banking (Cape Town, ZA)

Requisition Details & Talent Acquisition Contact

REQ NO: 146828

Talent Acquisition Specialist: Lerato Sithole

Location: Plattekloof- Cape Town

Closing Date: 20 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned Relationship Manager with strong experience in Commercial Banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in Commercial sectors and/or specialised industries
Strong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within Banking.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Broker Support Agent (CB S) (Cape Town, ZA)

Job Classification

Job Requisition: 145552
TA Specialist: Refilwe Falatsi
Closing Date: 31 July 2026
Contact Details: 010 221 5239
Location: Clocktower Campus, V&A Watefront, Cape Town
Cluster: Personal and Private Banking | Nedbank Insurance | Broker Support
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

FAIS Affected

FAIS Affected - Yes

Job Purpose

By supporting the Risk Advisor within Nedbank Insurance brokerage, we drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize operational efficiency, identify, and address client needs.Maintain and build relationships with all stakeholders.

Job Responsibilities

Service and manage a portfolio of clients.
Responsibilities include management of policy renewals, retention, policy amendments, client queries,verification of client data.
Assisting Risk Advisor in obtaining quotations, onboarding of clients and issuance of policies.
Adherence to underwriting criteria and application.
Adherence to service standards and Service Level Agreement (SLA).
Identify and recommend ways to improve business processes and systems to operate more effectively and adding value to clients and business.
Support the achievement of the business vision, strategy, and values.
Achieving development goals.
FAIS requirements being achieved and fully complied with.
Comply with Risk standards, policies and procedures as required by Compliance.
Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Short Term Insurance qualification (The actual certificate with SAQA confirmation to verify)
Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines) (DoFA)
RE5 Certificate
COB required if appointed after 1 April 2018 on specific category
CPD for previous period from June 2024 to May 2025, if applicant was on the FAIS register during that period.

Preferred Qualification

NQF 5 Higher certificate in Short-term Insurance

Minimum Experience Level

3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
Experience working in a short-term insurance brokerage.(Non-negotiable)
DOFA for Cat 1.2 and 1.6 for 12 months or more

Technical / Professional Knowledge

Communication Strategies
Data analysis
Governance, Risk and Controls
Nedbank policies and procedures
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Cluster Specific Operational Knowledge
Credit and risk Knowledge

Behavioural Competencies

Building Partnerships
Earning Trust
Energy
Facilitating Change
Innovation
Work Standards
Planning and Organizing
Customer Focus

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Mid: NCB (Durban, ZA)

Requisition Details & Talent Acquisition Contact

REQ ID: 146710

Talent Acquisition Specialist: Lerato Sithole

Location: Durban

Closing Date: 20 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join The Team

Join a high-performing Commercial Banking team where you will partner with leading commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in Commercial banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in Commercial sectors and/or specialised industries
Strong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Mid: Commercial Banking (Johannesburg, ZA)

Requisition Details & Talent Acquisition Specialist

REQ NO: 146837

Talent Acquisition Specialist: Lerato Sithole

Location: Sandton

Closing Date: 21 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join Our Team

Join a high-performing Commercial Banking team where you will partner with leading commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in Commercial banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in Commercial sectors and/or specialised industries
Strong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Client Coverage Banker: KZN (Johannesburg, ZA)

Location

Durban, KwaZulu Natal

Job Purpose

Job Responsibilities

Build long-term professional and collaborative relationships externally and internally.
Elevate the client coverage brand with external clients.
Manage internal and external stakeholder relationships.
Provide a single interface for the client with the bank.
Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
Recommend improvements for efficiency and competitive advantage

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

CA/ MBA/ CFA.

Minimum Experience Level

Minimum 5 years’ experience in sales and deal origination related to a Corporate client portfolio within a banking / financial services environment

Technical / Professional Knowledge

Cluster Specific Operational Knowledge
Communication & Presentation skills
Risk management process and frameworks
Principles of project management
Relevant regulatory knowledge
Sector knowledge and specialisation

Behavioural Competencies

Customer Focus
Becoming a Business Advisor
Building Trusting Relationships
Leveraging a Winning Sales Strategy
Sales Disposition
Qualifying Sales

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Actuarial Analyst: Non-Life (Johannesburg, ZA)

Job Classification

Job Requisition: 146328
TA Specialist: Refilwe Falatsi
Closing Date: 28 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Non-Life Solutions
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Career Stream

Actuarial

Job Purpose

To take responsibility and manage the performance of new business written by Nedbank Insurance under its MyCover Personal Lines product. To assist with new product concepts that will be developed in collaboration with Distribution, Client Experience and Underwriting teams.

Job Responsibilities

Develop and implement new business pricing models for all sections of our personal lines business using the Willis Towers Watson suite of software.
Monitor and review claims experience within the portfolio to ensure business profitability targets to met.
Monitor and review lapse experience within the portfolio to ensure better persistency.
Help produce monthly reporting packs for DIVCO and INEXCO based on automated dashboards that provide detail for a helicopter view of product KPIs.
Assist with producing quarterly reporting packs for the Actuarial Control Committee (ACC) and Client Centricity Committee (CCC).
Assist with compiling product reviews / deep dives on concerns that may be highlighted by the product dashboards and presented to the ACC.
Engage with Distribution, Client Experience, Underwriting and reinsurers in the new development and pricing of new products and product enhancements.
Engage with Distribution, Client Experience and Operations to streamline processes and ensure all areas are working effectively in maximising the client value while ensuring product profitability to make the portfolio commercially viable.
Engage with the system developers to ensure any system changes and additions identified are implemented.
Review and update product registers, pricing policies, underwriting manual, policy documentation, market material and other product collateral as required by regulation or business from time to time.
Assist with market research and data analytics as required.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce or Bachelor of Science in Actuarial Science with good progress towards qualifying as an Actuary (at least 8 exams).

Minimum Experience Level

4 years' + Actuarial experience in product development and pricing in the Non-Life Insurance personal lines industry.
A pass in subject F103 will be preferred.
Skills:
- Analytical problem solving.
- Independent worker.
- SQL
- Willis Towers Watson – Radar, Emblem
- R
- Microsoft Office

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank culture and values
Nedbank vision and strategy
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Adaptability
Applied Learning
Communication
Collaborating
Innovation
Work Standards

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Business Analyst (Cape Town, ZA)

FAIS Affected

Location

This role will be based in Cape Town, V&A Waterfront.

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.

Job Responsibilities

Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
Conduct elicitation and collaboration tasks to obtain information from stakeholders.
Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
Understand all elements of the program and team backlog and align requirements accordingly.
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.
Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
Drive minimum viable thinking, continuous deployment and integration.
Ensure early remediation by reducing waste, rework, identify risks, issues.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT qualification, Certificate in BA endorsed by IIBA , Safe Certification

Preferred Certifications

IIBA endorsed

Minimum Experience Level

5 - 8 years BA experience, manage multiple IT Projects and exposure to complex projects, business exposure, industry exposure. Guiding others on how to effectively use common techniques. Demonstrate these skilled proficiency descriptors.

Technical / Professional Knowledge

Research methodology
BA Body Of Knowledge
Business writing skills
Agile Concepts
Data and Business analysis
Process Engineering Skills
Global business analysis Trend
Business Analysis Descipline , Techniques and Practices
Microsoft Office Product

Behavioural Competencies

Decision Making
Building partnerships
Technical/Professional Knowledge and Skills
Initiating Action
Continuous Improvement
Customer Orientation

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Quality Engineer II (Johannesburg, ZA)

Job Purpose

To design, engineer, and continuously improve quality practices for AI-driven conversational banking platforms by embedding automation, AI-aware validation, and observability across the full engineering lifecycle. This role is accountable for ensuring:

High-quality, reliable customer conversational experiences
Robust and scalable API and integration-driven systems
Accurate and consistent AI/NLP interpretation and response behaviour

The SQE operates as a software engineer specialising in quality, contributing to system design, automation frameworks, CI/CD pipelines, and production quality insights to enable continuous delivery with confidence

Job Responsibilities

QE Strategy & Lifecycle Ownership

Contribute to execution of the QE strategy for conversational banking
Embed quality across:

Design
Development
CI/CD pipelines
Production

Champion:

Shift-left practices (test design, testability)
Shift-right practices (observability, production validation)

2. Automation Engineering

Design and implement scalable, reusable automation frameworks
Develop automation across:

APIs (primary focus)
Integration layers
Event-driven systems

Ensure:

Test automation is integrated and executed in CI/CD pipelines
High test reliability and maintainability

3. Conversational, NLP & AI Testing

Design and implement validation for AI-driven behaviour, including:

Conversational Validation
- Multi-turn conversations
- Context retention
- End-to-end journey flow

NLP Validation
- Intent recognition accuracy
- Entity extraction accuracy
- Confidence threshold validation

Job Responsibilities Continue

LLM / AI Response Validation

Validate:
- Response correctness and relevance
- Consistency of responses
- Handling of ambiguous inputs
Test:
- Prompt behaviour (where applicable)
- Guardrails and fallback mechanisms
- Hallucination and incorrect responses
Dataset Engineering
Build and maintain:
- NLP test datasets
- Conversation variations
- Edge cases (slang, multilingual inputs, typos)

4. CI/CD & Quality Engineering

Own integration of automated tests into:

CI/CD pipelines (Azure DevOps / Jenkins)

Implement:

Quality gates (coverage, pass rates, reliability)

Ensure:

Continuous regression execution
Fast feedback loops for developers

5. Observability & Production Quality

Monitor production conversational quality:

Conversation success rate
Escalation rates
Intent accuracy trends
Latency

Analyse telemetry to:

Identify defects and patterns
Improve test coverage
Feed insights into backlog

Establish:

Production → Test feedback loops

6. Non-Functional & Resilience Engineering

Perform:

Performance testing for APIs and conversational services
Load and latency validation

Validate:

System resilience
Failover and degradation behaviour

7. Collaboration & Agile Engineering

Work as part of cross-functional squads
Contribute to:

Refinement
Design sessions
Sprint delivery

Influence:

Testability
Definition of Done (automation, quality gates)

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

5+ years in Quality Engineering / Software Engineering in Test
Strong experience in:

API automation
CI/CD pipeline integration

Practical exposure to:

Conversational platforms / AI systems

Technical / Professional Knowledge

Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Service virtualisation & Data virtualisation
Performance and load testing
Vulnerability testing

Behavioural Competencies

Building Partnerships
Decision Making
Influencing
Driving for Results
Technical/Professional Knowledge and Skills
High-Impact Communication
Innovation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer II (Johannesburg, ZA)

Job Purpose

To consult on specific technology through sought after advise, deep expertise and credibility in the industry. Leading in understanding how technology is applied in the organisation to ensure all outputs are in compliance with current governance and legislation.

Critical Skills

Developing new functionality, support and maintaining existing code-base for multiple systems in HTML5, ASP.Net Core (C#), WebAPI, Azure SQL Server
Integration into 3rd party API’sAzure ,
SQL Server
HTML5
Advanced CSS(experience in LESS/SASS)
JSON API Integration
C# .Net and .Net Core Framework
Azure SQL Server
MS SQL Server database design, development and in writing Constraints, Indexes, Views, Stored Procedures, Cursors, Triggers and User Defined Functions
Consuming, building and implementing Web Services, Web API and WCF using SOAP and REST Protocols

Job Responsibilities

Consult and provide advice on the use of the specific technology. Address the needs of the bank by deploying, supporting and configuring the specific technology.
Develop solutions using knowledge of the technology.
Ensure ongoing availability within the SLA requirements.
Ensure maximum exploitation of the technology features across multiple business initiatives.
Identify further opportunities for use of the technology.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
Participate in Research and Development related to specific technology.
Ensure alignment with emerging technologies, and impact on Nedbank technologies.
Participation in design forums, project forums, user groups and Request For Proposal (RFP).
Design optimal technical solution in the Nedbank technologies. Contribute expertise into a design document related to specific technology and its impact on Nedbank technology.
Participate in proof of technology and proof of concept, with recommendations.
Document and maintain documents relevant to specific technologies and its standards.
Maintain technology road map in alignment with strategic IT policies and procedures.
Ensure implementation of solution is aligned to best practice.
Enable skilling and required corrective action taking place by sharing knowledge and industry trends with team.
Obtain buy-in for developing new and/or enhanced processes to improve the functioning of stakeholders' businesses.
Maintain up to date landscape views and technical guidelines of how specific technology is implemented at Nedbank.
Attend technology specific industry forums and compile and present technical papers.
Provide problem solving in high impact incidents.
Present to stakeholders on any impact or change to specific technology.
Engage with vendors related to specific technologies.
Present on the exploitation of the technology.
Become a trusted consultant by providing trustworthy information and acknowledging if advice cannot be provided.
Expand IP beyond own technology speciality. Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
Contribute to the content of the curricula for stakeholders.
Enable skilling and required corrective action to take place.
Grow the profession through technical mentoring.
Review vendor training offerings.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Accredited where formal expert certification on technology is available FPL or JMP or equivalent

Minimum Experience Level

5 - 10 years’ experience in an IT environment of which at least 2 years in a senior role from feeding career streams and at least 3-5 years software development.

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)
IT Solutions Architecture
IT Infrastructure Architecture
Cloud Data Engineering (Azure , AWS, Google)
JavaScript Frameworks(Angular.js, React.js,Aurelia.js,Vue.js) (Advanced)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Wealth/Investment Manager (Johannesburg, ZA)

Job Classification

Requisition - 145694- Melissa Cloete

Business Unit - Nedbank Private and Wealth: High Net Worth

Location - Nedbank Rivonia Campus, 135 Rivonia Road, Sandton

Preference will be given to Applicants from Underrepresented Groups

Job Family

Investment Banking

Career Stream

Advisory

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

We are seeking a highly motivated and results-driven professional with a strong passion for new business acquisition in the High-Net-Worth client market- individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth

The successful candidate will thrive on identifying opportunities, building a portfolio of affluent clients, and consistently exceeding growth targets

Job Responsibilities

Manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.
Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of market trends and variables that may impact their investment plans.
Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions.
Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share.
Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets.
Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base.
Collaborate successfully across all relevant areas to achieve shared goals.
Ensure compliance with relevant statutory, legislative, policy, and governance requirements.
Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures.
Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products.
Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums.
Developing networks and build alliances to grow and strengthen internal support bases.
Provide support and coaching the wealth managers, paraplanners and other staff as required.
Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.”

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Degree in Commerce/Finance/ Business Science etc
Post Graduate Diploma in Financial Planning (highly advantageous)
Certified Financial Planner (CFP) or studying towards CFP
Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

FPI (Financial Planning Institute) membership
FSB Regulatory Examinations (RE 1) or ACI Dealing certificate and FAIS requirements

Minimum Experience Level

minimum of 5 years Management of High Net Worth Private Wealth client investment portfolios, estate planning and international investments

Technical / Professional Knowledge

Microsoft Office
Client understanding (Wealth management)
Cross and Up - selling
Client retention

Behavioural Competencies

Building Customer Relationships
High-Impact Communication
Driving for Results
Aligning and Executing Sales Strategy
Creating a Service Reputation
Guiding Sales Opportunities

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Please contact the Nedbank Recruiting Team at +27 860 555 566

IDM Data Engineer (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 146847
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown
Closing date: 20 July 2026

Cluster

Personal and Private Banking

Career Stream

It Application Development

Leadership Pipeline

Manage Self: Technical

Position

IDM Data Engineer

Why join the team!

This IDM Data Engineer role is perfect for someone who thrives in a technically driven, backend environment where strong SQL skills and hands‑on data pipeline experience truly shine. You’ll be part of a high‑performance team that tracks KPIs monthly, ensuring your impact is visible while allowing you to focus deeply without client‑facing pressure. The work is fast‑paced, challenging, and gives you exposure to diverse systems across the Personal and Private Banking cluster—an environment where you’ll constantly learn new tools, optimise complex pipelines, and contribute to meaningful data‑driven outcomes.

This isn’t a task‑following position; it’s a space for thinkers, problem‑solvers, and engineers who enjoy shaping how data flows through an organisation. You’ll collaborate with subject‑matter experts, bring your ideas to life, and operate in a culture that believes in “work hard, play hard,” balancing intensity with genuine team support. If you’re looking for a role where creativity, ownership, and technical excellence are encouraged—and where your work directly influences strategic decision‑making—this opportunity is a perfect fit.

Job Purpose

A capable SQL developer tasked with building, maintaining, and supporting data pipelines that enable efficient campaigning and easy insights with a focus on data reliability and quality.

Job Responsibilities

Support existing data pipelines.
Identify areas for optimising existing data pipelines.
Structure data into compliance standards through metadata governance.
Follow proper development life cycles as agreed within the team.
Maintain code repositories.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Degree in Information Technology or Business Management, Mathematical/Statistics

Minimum Experience Level

3 years in Data Engineering
Expoure to internal processes

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Market Conduct Risk Analyst (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 146721 - Michelle Thabethe

Location: Sandton

Cluster: Group Risk - Group Conduct Risk

Closing date: 23 July 2026

Job Family

Risk, Audit and Compliance

Career Stream

Operational Risk

Leadership Pipeline

Manage Self: Technical

Job Purpose

To support the effective management of Market Conduct Risk by conducting risk-based monitoring, analysing conduct-related data, evaluating adherence to the Group Market Conduct Risk Framework (GMCRF), regulatory requirements and industry best practices, identifying emerging risks and customer harm indicators, and providing actionable insights that promote fair customer outcomes, regulatory compliance, sound conduct risk management, and sustainable business practices.

Job Responsibilities

Execute risk-based monitoring activities to assess adherence to conduct risk requirements.
Analyse conduct-related data, complaints, incidents, KRIs and customer outcome metrics.
Develop and maintain market conduct risk reporting, dashboards and management information.
Support enhancement of the GMCRF, policies and methodologies.
Produce monthly, quarterly and ad hoc reporting for governance forums.
Engage stakeholders and provide actionable risk insights.
Participate in Nedbank Culture building initiatives (e.g. Staff surveys etc.); thereby contributing to a culture conducive to the achievement of transformation goals.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies.
Agree contract deliverables; services; timelines with all stakeholders in line project management principles.
Identify training courses and career progression opportunities for self with input from management; to improve personal capability.
Ensure all learning activities are completed within specified time frames to support personal growth and enable effectiveness in performance of roles and responsibilities.
Improve team success by sharing market conduct risk knowledge with team to ensure market conduct risk management information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor’s degree in: Risk Management, Economics, Business Management, Law, Statistics, Data Science, Finance or Actuarial Science.

Minimum Experience Level

3–5 years in financial services risk analytics.

Technical Knowledge

Perform thematic and root cause analysis of conduct related issues, complaints, incidents, breaches, audit findings, and regulatory observations to identify emerging trends, systemic conduct risks, customer harm indicators, control weaknesses, and areas requiring management intervention.
Treating Customers Fairly (TCF)
Relevant regulatory knowledge
Power BI, SQL, Python
Risk Assessment and Monitoring
Dashboard Development and Reporting
Relevant software and systems knowledge including PowerBI and SQL Python

Behavioural Competencies

Collaborating
Influencing
Decision Making
Problem Solving
Customer Focus
Attention to Detail
Planning and Organising
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Risk Consultant (Johannesburg, ZA)

Risk Consultant

Location: Nedbank 135 Rivonia Road, Sandown, Sandton, Johannesburg.

Closing Date

22 July 2026

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Follow laid down processes in opening of accounts by using checklist and account opening matrix.
Complete weekly compliance training and assessment online to keep up to date on changes.
Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
Action daily control reports and attach correct documentation.
Identify new clients and their needs through needs analysis and provide a suitable solution.
Cross sell to existing clients by establishing need through financial fitness discussions.
Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
Ensure that every deal done is priced in line with Business Unit objective and strategy.
Generate revenue through charging for ad hoc services provided to clients.
Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
Participate in end of day discussion and apply recommendations from manager to optimise sales results.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
Adhere to the ask once promise to clients according to Nedbank strategy.
Build relationships with clients through regular contact and having an individual interest in them.
Network with internal stakeholders to collaborate in order to provide complete solution to clients.
Obtain regular feedback from clients by requesting completion of feedback forms.
Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
Adhere to clean desk policy to minimise risk of exposing client confidentiality.
Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

Minimum Experience Level

1 - 3 years insurance sales experience

Must have long term product training

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Essential Certification

Banking Certificate / FAIS qualification, Regulatory Examinations 5.

Class of Business

Technical / Professional Knowledge

Business terms and definitions
Data analysis
Governance, Risk and Controls
Nedbank policies and procedures
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Nedbank culture
Cluster Specific Operational Knowledge
Banking knowledge

Behavioural Competencies

Continuous Learning
Energy
Advancing Sales Discussions
High-Impact Communication
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Omni Channel Servicing Consultant 1 1 (Johannesburg, ZA)

Omni Channel Servicing Consultant

Location: Nedbank Park Square, 9 Park Avenue, Umhlanga Rocks, Durban North.

Location: Nedbank 135 Rivonia Road, Sandown, Sandton, Johannesburg.

Career Stream

Nedbank Insurance (Call Centre)

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.

Job Responsibilities

Adhere to the daily schedule to ensure that targets are met by following the work plan.
Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
Escalate all unresolved queries to management by logging the case on the system.
Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Understand the nature of the client's query by reiterating the key points raised by the client.
Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

Minimum Experience Level

2 years or more contact centre experience.

Must have insurance experience.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Essential Qualification

Certificate: Regulatory Examination / RE 5

FAIS Certificate (120 Credits)

Technical / Professional Knowledge

Administrative procedures and systems
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Banking knowledge
Banking procedures
Cluster Specific Operational Knowledge
Business principles
Business terms and definitions
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Communication
Technical/Professional Knowledge and Skills
Managing Work
Adaptability
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Risk Control Officer (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 146350 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - OCR - Risk Collection

Sandton, Gauteng

Leadership Pipeline

Manage Self: Technical

Career Stream

Administration, Transactional Processing and Production

Credit Risk Control Officer - High Value Client Base

Job Purpose

We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating to legal when necessary.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Minimum Experience Level

Minimum 3 - 5 years' experience in a Credit role in a Banking environment
Minimum 3 - 5 years' experience collecting Arrears or Excess accounts
Must have experience in working with a High Value Client base.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Germiston, ZA)

Job Requisition details

Req: 146866

Role: Service Consultant

Area: Lambton

Advert closing date: 23/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

MIS Specialist (Johannesburg, ZA)

Job Classification

Job Requisition: 146864
TA Specialist: Refilwe Falatsi
Closing Date: 28 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Distribution Analytics
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To assist in the development of analytics and reporting through the delivery of insights and analytics to stakeholders for business application in alignment with Nedbank's strategic focus areas.

Job Responsibilities

Deliver reports by extracting and analysing financial data according to agreed-to timeframes.
Deliver analytics and reports for business visibility and action by evaluating and consolidating feedback.
Track and monitor profitability by analysing trend lines for business/product.
Determine business and client data needs through engagement with stakeholders.
Communicate with internal/external stakeholders by participating in information sharing sessions.
Build and maintain relationships with internal/external stakeholders through formal engagement processes.
Distribute qualitative reports on time by adhering to processes and procedures, control measures and business requirements.
Keep stakeholders informed by communicating according to agreed-to processes.
Leverage resources by identifying and applying resource mechanisms.
Ensure delivery of management information by adhering to standards, policies and procedures.
Identify and raise non-compliance and risks through analysis and reporting for business to action.
Identify work obstacles by monitoring resources and engaging with stakeholders.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

B degree that includes Mathematics, Information Systems and/or Finannce

Minimum Experience Level

3 - 5 years experience in information management, specifically in being a Specialist.
Non-negotiables:
- PowerBI: Intermediate to Advanced Level (2 - 4 years)
- SQL Server: Intermediate to Advanced Level (2 - 4 years)
- MS Excel: Advanced Level

Technical / Professional Knowledge

Administrative procedures and systems
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Banking knowledge
Banking procedures

Behavioural Competencies

Communication
Customer Focus
Decision Making
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Business Manager Commercial Banking (Durban, ZA)

Requisition Details & Talent Acquisition Details

REQ ID: 146870

Talent Acquisition Specialist: Lerato Sithole

Location: Durban- Kingsmead

Closing Date: 27 July 2026

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join the Team

Join a high-performing Commercial Banking team where you will partner with leading commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
Be proactive in client interaction by adding value through financial solutioning.
Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

A seasoned relationship manager with strong experience in Commercial banking
Commercially astute, with a proven ability to grow revenue and manage portfolios
Highly skilled in client acquisition, cross-selling, and building long-term partnerships
Knowledgeable in Commercial sectors and/or specialised industries
Strong in credit analysis, risk management, and structuring complex deals
A trusted advisor with excellent stakeholder engagement and negotiation skills
Results-driven, with a track record of meeting or exceeding sales and financial targets
Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

BCom (Financial Management/ Accounting)/ BSc Agri)

Preferred Certifications

None

Minimum Experience Level

7 - 10 years
Required: experience in Relationship Management within the financial sector.
Experience in Business Acquisition is essential.
Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

Communication Strategies
Negotiation skills
Governance, Risk and Controls
Relevant regulatory knowledge
Data Analysis and Interpretation
Relevant software and systems knowledge

Behavioural Competencies

Account Planning
Targeting Sales Opportunities
Driving Successful Customer Engagements
Sales Negotiation
Business Acumen
Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer II (Johannesburg, ZA)

Job Classification

Software Developer II(146740)

Closing date: 21 July 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc Degree

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 5 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

QA Lead (Johannesburg, ZA)

Job Classification

QA Lead (146741)

Closing date: 21 July 2026

Job Family

Informaton Technology

Career Stream

IT Operations

Job Purpose

To Lead Quality Engineering in squads in accordance with the agreed Test Engineering & Quality practices. Ensure alignment across stakeholders to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
Build a deep understanding of the domain in order to contribute to the ongoing value proposition.
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Participate in the overall PI planning and the squad deliverables including capacity estimation and interdependencies.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Create the Test Strategy, approach or plan and ensure alignment to the squad objectives.
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Ensure all committed user stories and acceptance criteria are tested for the specific release ensuring quality is not compromised.
Participate in the backlog grooming and in the sprint planning.
Participate in the daily stand-up where necessary, manage the issues raised by the Software Quality & Test Engineers and raise relevant associated risks.
Encourage the Software Quality & Test Engineers to collaborate across squads to ensure efficient implementation of deliverables and ensure automation governance is adhered to by all.
Perform pull requests and ensure all feature branches are committed to Master.
Review that the test automation solution meets the architectural and development standards that are re-usable and scalable.
Challenging the business and technology solutions in alignment with client value proposition.
Ensure integration into and continuous test automation execution on DevOps pipelines.
Work with the Enterprise Quality Assurance Practise Lead on the metrics and reporting to communicate quality engineering practices.
Ensure the defect management process is adhered to by the Software Quality & Test Engineers.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
Encourage Peer reviews of the QA artefacts.
Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.

Job Responsibilities Continue

Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
Seek ongoing improvements in technical capabilities.
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Mentor the Engineers within the team to improve their technical capabilities.
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Provide input into performance management of team members (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
Support the achievement of the business strategy, objectives and values.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Total number of years of experience:7 - 10 years
Management experience as part of the above years:1 - 2 years
Type of experience:Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Test analysis & design experience. 4 years Test automation experience. 1-3 years Development experience. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

Technical / Professional Knowledge

Ability to understand and interpret logical solution architecture
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Experience of implementing QA solutions within a continuous integration and continuous delivery pipeline
Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Service virtualisation & Data virtualisation
Vulnerability testing
Performance and load testing

Behavioural Competencies

Adaptability
Decision Making
Emotional Intelligence Essentials
Technical/Professional Knowledge and Skills
Influencing
Quality Orientation
Planning and Organizing
High-Impact Communication

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Please contact the Nedbank Recruiting Team at +27 860 555 566

QA Lead (Johannesburg, ZA)

Job Classification

QA Lead (146747)

Closing date: 24 July 2026

Job Family

Informaton Technology

Career Stream

IT Operations

Leadership Pipeline

Manager of Others

Job Purpose

Job Responsibilities

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
Provide advice to clients on quality practices
Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
Build a deep understanding of the domain in order to contribute to the ongoing value proposition.
Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
Participate in the overall PI planning and the squad deliverables including capacity estimation and interdependencies.
Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
Create the Test Strategy, approach or plan and ensure alignment to the squad objectives.
Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
Ensure all committed user stories and acceptance criteria are tested for the specific release ensuring quality is not compromised.
Participate in the backlog grooming and in the sprint planning.
Participate in the daily stand-up where necessary, manage the issues raised by the Software Quality & Test Engineers and raise relevant associated risks.
Encourage the Software Quality & Test Engineers to collaborate across squads to ensure efficient implementation of deliverables and ensure automation governance is adhered to by all.
Perform pull requests and ensure all feature branches are committed to Master.
Review that the test automation solution meets the architectural and development standards that are re-usable and scalable.
Challenging the business and technology solutions in alignment with client value proposition.
Ensure integration into and continuous test automation execution on DevOps pipelines.
Work with the Enterprise Quality Assurance Practise Lead on the metrics and reporting to communicate quality engineering practices.
Ensure the defect management process is adhered to by the Software Quality & Test Engineers.
Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
Encourage Peer reviews of the QA artefacts.
Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.

Job Responsibilities Continue

Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
Seek ongoing improvements in technical capabilities.
Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
Mentor the Engineers within the team to improve their technical capabilities.
Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture.
Provide input into performance management of team members (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
Support the achievement of the business strategy, objectives and values.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

BSc IT or BComm IT or similar

Preferred Certifications

ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

Technical / Professional Knowledge

Ability to understand and interpret logical solution architecture
Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
Experience of implementing QA solutions within a continuous integration and continuous delivery pipeline
Object-orientated Programming (OOP)
Development languages; C#, Java
Mobile Test Automation
Soap and RESTFUL services
Service virtualisation & Data virtualisation
Vulnerability testing
Performance and load testing

Behavioural Competencies

Adaptability
Decision Making
Emotional Intelligence Essentials
Technical/Professional Knowledge and Skills
Influencing
Quality Orientation
Planning and Organizing
High-Impact Communication

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Loss Adjusting Manager (Johannesburg, ZA)

Job Classification

Job Requisition: 146873
TA Specialist: Refilwe Falatsi
Closing Date: 31 July 2026
Location: 135 Rivonia Campus, Sandown
Cluster: Personal and Private Banking | Nedbank Insurance | Operations | Support Services - Loss Adjusting Team
Employment Equity Statement: Preference will be given to applicants from Underrepresented Groups

Leadership Pipeline

Manage Others

Job Purpose

To lead and manage a team responsible for conducting contractor audits, authorizations over-mandate, claims adjustments, valuation at risk assessments, contractor rate negotiations, and handling customer complaints.

Job Responsibilities

Claim Management:
- Advise and provide technical support to Nedbank Insurance claims, underwriting, and complaints departments.
- Minimize claim losses.
- Oversee a team of desktop, field, and project management adjustors responsible for assessing, auditing, and authorizing claims in terms of allowable rates.
Risk Management:
- Detect and identify fraudulent activities while working closely with Group Forensic services both internally and externally to enhance fraud detection solutions.
- Perform risk management functions by identifying underwriting risks and supporting the underwriting and product solution divisions to mitigate risk.
- Ensure adherence to all legislative requirements and ensure the business continuity plan is updated and tested annually.
Vendor Management:
- Provide support to the Procurement division in onboarding and training service providers on policy wording, processes, and rates.
- Monitor service providers through report writing, policy interpretation, claims costs, and service.
- Maintain and sustain good business relationships between service providers, clients, and Nedbank Insurance.
Reporting and Operational Efficiency:
- Ensure the quality and accuracy of reports.
- Highlight process inefficiencies through end-to-end process mapping.
Technical Skills and Legislation:
- Keep technical skills current and stay abreast of any changes to legislation.
Arbitrations, Second Opinions, and Disputes:
- Facilitate and assist in resolving disputes brought to the attention of the National Financial Ombuds scheme that require further investigation.
- Evaluate the merit of client complaints when the client is not satisfied and resolve the complaint through inspection or clear interpretation of the policy.
Transformation:
- Meet transformation targets during staff recruitment, retention, and training, and use preferred suppliers.
Culture:
- Contribute to a culture of transformation by participating in Nedbank culture-building initiatives, business strategy, and CSI.
- Develop and implement action plans to address issues raised in culture surveys.
Strategy:
- Support the implementation of business optimization improvement initiatives.
- Review Nedbank and Business Unit plans and ensure delivered systems, processes, services, and solutions are aligned to support the achievement of the business strategy, objectives, and values.
Staffing:
- Implement performance agreements, ensure a clear vision, agree on goals and objectives, provide regular feedback on performance, recognize and reward achievement, and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps and agree on appropriate actions.
- Ensure that team members stay abreast in their field of expertise and deliver on the expectations from stakeholders by tailoring development needs as identified.
- Create an environment of teamwork and encourage participation in decision-making processes.
- Identify current and future training and development needs and recruit and manage talent.
Self-Development:
- Identify training courses and career progression opportunities for self.
- Ensure personal development plan activities are completed within the specified time-frame.

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Degree in Building Science, Construction Management
National Diploma in Construction or relevant construction related qualification (NQF Level 7)
Insurance Qualification

Minimum Experience Level

Minimum of 5-years experience managing a team of loss adjusters and 5-years as a Building Assessor or Construction Related Experience.
5 years' + experience in the Short-Term Insurance Industry.
Participation or membership of professional bodies i.e. SAIA, PIRB. IOPSA, ILASA,etc.

Technical / Professional Knowledge

Relevant software and systems knowledge
Risk management process and frameworks
Accounting standards
Data analysis
Internal audit policies and procedures
Performance management
Strategic planning
Change management
Budgeting
Governance, Risk and Controls

Behavioural Competencies

Building Partnerships
Communication
Decision Making
Innovation
Continuous Improvement
Driving for Results

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Market Risk Analyst (Johannesburg, ZA)

Job Purpose

To provide high quality, timely, independent and objective market risk analysis and reporting in order to ensure that risk taking is within the defined risk appetite, in line with the business strategy.

Job Responsibilities

Provide accurate senior management level risk reporting through daily review and distribution of relevant reports.
Minimise unintended losses linked to market risk by proactively supplying information for decision making to senior management.
Ensure compliance to policy and mandates through effective monitoring and reporting to minimise losses.
Minimise costs by ensuring that auditors receive information timeously.
Contribute to overall performance of team by sharing knowledge with the team.
Support business in the special deal process by providing relevant input and analysis as needed.
Establish and maintain sound working relationships with external stakeholders e.g. regulators through regular and timeous reporting.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Maintain and build on existing relationships with internal stakeholders e.g. through regular communication timeous reporting and responses to queries from Front Office, Group Market Risk, Regulatory Reporting team and other internal clients.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plans and ensuring delivered systems; process; services and solutions are aligned.
Provide senior management with high level feedback through timeous and accurate reports on both regular and ad hoc basis.
Ensure that mandate breaches are fully understood and do not expose the bank to excessive risk through relevant analysis.
Ensure the accuracy of risk reports by regular review and management of the reconciliation process.
Enhance current methodologies/ policies and practices by keeping abreast of new industry developments and seeking opportunities for improvements.
Ensure that models, methods, principles developed, and systems used in pricing and risk management are understood and well communicated to senior management by regular and adhoc reporting.
Ensure understanding of level 3 market risk policies and procedures by regular reviews.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Honour’s Degree in Finance/Mathematics/Statistics/Engineering

Preferred Qualification

Chartered Financial Analyst (CFA) ,Financial Risk Managment (FRM).

Minimum Experience Level

5 or more years experience in market risk and/or quantitative analysis within global markets

Type of Exposure

Analysing and interpreting qualitative and quantitative data
Drafting reports
Interacting with various levels of management
Building and maintaining relationships with stakeholders
Managing conflict situations
Managing multiple projects
Influencing stakeholders to obtain buy-in for concepts and ideas
Communicating complex information orally
Sharing information in different ways to increase stakeholders understanding
Effectively communicating complex written information
Identifying trends

Technical / Professional Knowledge

Banking knowledge
Governance, Risk and Controls
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Decision-making process
Data base programming knowledge

Behavioural Competencies

Communication
Continuous Learning
Collaborating
Decision Making
Initiating Action
Work Standards

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Sales Support: Mariental (Mariental, NA)

Job Purpose

To provide information and guidance to answer clients queries and requests to deliver client service and refer cross sell opportunities to mitigate risk and contribute to branch objectives.

Leadership Pipeline

Manage Self: Technical

Job Responsibilities

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Seek opportunities to improve business processes and systems.
Support implementation of new processes, policies and systems to add value to Nedbank.
Act as brand ambassador by living the Nedbank values.
Enable the conversion of leads into sales. Meet client information needs and facilitate the processing of sales.
Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.
Reach individual and branch usage (touch points) targets.
Provide service to, and maintain relationships with, clients by greeting, listening, understanding the client's needs.
Stay abreast of Nedbank risk and compliance requirements.
Create and manage own career through guidance and support of Team Leader and colleagues.
Understand and embrace the Nedbank vision and values.
Improve personal capability, identifying training courses for career progression.
Ensure personal growth and eff ectiveness by ensuring that all learning activities are completed and certifications obtained within specified time frames.
Ensure knowledge management, continuity, team success and that information is provided in the correct way to stakeholders.
Verify client identity. Mitigate risks, including creating enquiries report, managing loss and meeting legislative requirements.
Provide client service.
Ensure internal practices are met. Balance and secure branch stock holdings.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor's degree or equivalent

Minimum Experience Level

Six to twelve months' client service experience in the financial industry or banking organisation.

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Client service management
Client service principles
Cluster Specific Operational Knowledge
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Work Standards
Communication
Managing Work
Stress Tolerance

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For any assistance or more info please contact the Nedbank Recruiting Team

+264 61 295 2155 / +264 61 295 2036

Namibia

Senior Teller: Mariental (Mariental, NA)

Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries,banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Leadership Pipeline

Manage Self: Technical

Job Responsibilities

Authenticate clients and transactions.
Prevent fraud, risks and losses.
Mitigate risks and meet legislative requirements.
Provide client service and meet identified client needs.
Issue VISA application letters based on client requests.
Comply with risk standards and take corrective action.
Minimise losses and ensure corrective action is taken as per procedure and policy.
Balance and secure branch stock holding.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives,business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Seek opportunities to improve business processes and systems.
Act as brand ambassador.
Add value to Nedbank by supporting the implementation of new processes, policies and systems.
Deliver on identified client needs and requirements.
Build and maintain client relationships.
Educate and converse with clients by informing them of alternative self-service channels that will be cost effective, time saving and convenient.
Create synergetic internal relationships.
Identify quality sales leads and enable cross-selling (without advising).
Meet client information needs and facilitate the processing of sales.
Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.
Reach individual and branch usage (touch points) targets.
Remain current and stay abreast of Nedbank risk and compliance requirements.
Understand and embrace the Nedbank vision and values, leading by example.
Ensure knowledge management, continuity, team success and that information is provided in the correct way to stakeholders.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor's degree or equivalent

Preferred Certifications

Minimum Experience Level

Six to twelve months' client service experience in the financial industry or banking organisation, OR

Six to twelve months' bank teller experience

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Branch processes and procedures
Branch service offerings
Corporate Governance & Compliance
Cluster specific operations

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Collaborating
Communication
Managing Work
Stress Tolerance
Quality Orientation

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For any assistance or more info please contact the Nedbank Recruiting Team

+264 61 295 2155 / +264 61 295 2036

Namibia

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit Risk Portfolio Management (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 132699 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Portfolio Management

Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Key Deliverables

Job Responsibilities

Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Analyse/Assess individual and juristic financial statements.
Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
Adapt to changes in Legislation by enforcing the compliance to the changes.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience Analysing and Assessing individual and juristic financials.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management : 6 months Contract -Client Services Consultant (Cape Town, ZA)

Job Classification

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Essential Certifications

Preferred Certifications

Minimum Experience Level

1 - 2 years

Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Infrastructure Designer (Johannesburg, ZA)

Job Classification

Infrastructure Designer(145757)

Closing date: 13 May 2026

Job Family

Information Technology

Career Stream

It Architecture

Leadership Pipeline

Manage Self: Technical

Job Purpose

The Infrastructure Designer is accountable for the end-to-end design, governance, and architectural assurance of secure, resilient, and compliant cloud and hybrid infrastructure solutions within Nedbank’s Movement of Value environment.

This role is pivotal to cloud adoption, payment system modernisation, and regulatory compliance, ensuring that innovation is delivered within Nedbank’s defined risk appetite, security posture, and operational resilience standards. The Infrastructure Designer acts as a trusted design authority, balancing engineering enablement with control, assurance, and long-term sustainability

Job Responsibilities

Infrastructure Architecture Ownership

Own and define infrastructure architecture designs aligned to Nedbank enterprise standards, reference architectures, and strategic roadmaps
Ensure design consistency across cloud, hybrid, and on-premises environments

Cloud, Hybrid & Data Centre Integration

Design scalable and secure cloud, hybrid, and data centre infrastructure solutions
Define integration patterns covering networking, identity, compute, storage, and platform services

Security, Risk & Compliance by Design

Embed security, risk, and regulatory controls by design, ensuring compliance with banking, payments, and data protection requirements
Partner closely with Risk, Security, and Compliance functions throughout the design lifecycle

Operational Resilience & Availability

Design infrastructure to meet availability, performance, disaster recovery, and recoverability requirements for critical banking platforms
Ensure alignment with Nedbank resilience frameworks and regulatory expectations

Cloud Governance, Cost & Financial Controls

Design infrastructure aligned to cloud financial management (FinOps) principles
Ensure cost transparency, optimisation, and governance for cloud consumption

Delivery Assurance & Controlled Engineering Enablement

Provide architectural assurance across delivery initiatives, enabling teams while maintaining control
Review and approve infrastructure designs, deviations, and risk treatments

Architecture Governance & Design Authority

Act as a design authority within formal architecture governance forums
Support architecture reviews, risk assessments, and executive decision-making processes

Stakeholder Engagement & Advisory

Engage with business, technology, risk, and delivery stakeholders as a trusted infrastructure advisor
Clearly articulate design decisions, trade-offs, and risk implications

Investment Approval (IA) Preparation & Costing Enquiries

Support investment approval submissions, including infrastructure design justification and cost estimates
Respond to costing and feasibility enquiries with clarity and accuracy

Technical & Domain Skills

Strong experience designing enterprise-scale infrastructure within Nedbank or equivalent large financial institutions
Deep expertise in:

Cloud networking, segmentation, and identity management
Secure compute, storage, and backup solutions
Hybrid connectivity and data centre integration

Hands-on experience implementing control-driven cloud environments aligned to banking standards

Risk & Architecture Capability

Strong understanding of technology risk management in a regulated banking environment
Proven experience working with:

Formal architecture governance structures
Risk assessments, risk referrals, and control validation
Internal Audit and Regulatory stakeholders

Demonstrated ability to design for non-functional requirements, including:

Security
Resilience and high availability
Disaster recovery and recoverability
Regulatory and compliance obligations

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Essential Certifications

Certificate in infrastructure discipline Relevant Industry Technical certifications ITIL - Proficient TOGAF - Proficient

Preferred Certifications

Microsoft Certified: Azure Solutions Architect Expert
AWS Certified Solutions Architect – Professional
TOGAF or equivalent enterprise architecture certification
Cloud security certifications such as CCSP or CISSP (advantageous)

Minimum Experience Level

8–12+ year in an IT environment. At least 2 years in a infrastructure specialised environment (WINTEL, UNIX, MAINFRAME) with design experience or cloud architecture

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Project Management
System Development Life cycle(SDLC)
Single IT product knowledge
Multiple operating system
Unified Modelling Language (UML)
Rational application developer
Rational design toolset application

Behavioural Competencies

Continuous Learning
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566