Jobs at Nedbank

SFM: BCB Impairments (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 147506

Location: Johannesburg, Gauteng

Closing Date: 03 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking Finance

Career Stream

Accounting

Leadership Pipeline

Manager of Self

Job Purpose

To support the accurate calculation, analysis, reconciliation and reporting of IFRS 9 impairments as well as regulatory reporting with the financial reporting framework and Nedbank business strategy.

Why Join Our Team

Join a high-performing finance team at Nedbank where you will play a key role in supporting IFRS 9 impairment reporting and financial decision-making within Business and Commercial Banking. This role offers exposure to complex financial reporting, regulatory frameworks, and strategic business initiatives, providing excellent opportunities to develop your technical expertise, broaden your banking knowledge, and contribute to impactful business outcomes within a collaborative and growth-focused environment.

Job Responsibilities

Provide meaningful recommendations, explanations and highlights of concerns or anomalies by analysing and interrogating financial information.
Ensure accurate and timeous budgets are submitted and reviewed by ensuring that they align with key economic indicators and group strategic initiatives.
Ensure accurate financial results by reviewing reconciliations and following up on unreconciled items.
Compile Financial statements by complying with IFRS and relevant regulatory frameworks.
Comply with relevant legislation by reviewing and submitting statutory returns timeously.
Consolidate financial reports and make value added recommendations by using information from various sources.
Understand and meet stakeholders requirements through ongoing engagement.
Meet deadlines and targets through prioritising effectively, planning and communicating.
Maintain high standards of analysis and reporting within defined timeframes by planning, organising and monitoring workflow.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Chartered Accountant (CA(SA)) designation

Minimum Experience Level

Completion of SAICA articles.1 to 2 years' post-articles experience in a finance, financial reporting, impairment, or accounting role.
Experience within the banking or broader financial services industry will be advantageous.
Exposure to IFRS reporting, financial analysis, reconciliations, and regulatory reporting is preferred.

Technical / Professional Knowledge

Banking procedures
Business Acumen
Cluster specific operations
Data analysis
Governance, Risk and Controls
Industry trends
Relevant regulatory knowledge
Relevant software and systems knowledge
Remuneration policies and principles
Research methodology

Behavioural Competencies

Building Partnerships
Earning Trust
Communication
Decision Making
Planning and Organizing
Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Manager (Johannesburg, ZA)

Job Purpose

To recommend credit to place quality Power, Renewable and Oil assets on to the book and continued risk management across Nedbank.

Job Responsibilities

The responsibilities listed below are key to the role and by no means limited to the below:

Validate client and supporting information by assessing the contents of the documents.
Proactive Portfolio Management ensuring client ratings are updated in a timely manner.
Ensuring the portfolio dashboard is dynamically managed to always ensure correctness.
Oversee capturing of financial statements and ratings models. Scrutiny of the outputs to ensure correctness.
Analyse credit applications by assessing serviceability of the funding applied for.
Ensure Credit Applications are aligned to Nedbank’s Credit Policy and supported to the correct Mandated Authority.
Approve funding by making decision based on the credit policy guideline in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
Manage daily excesses in a timely manner and ensure the correct mandated approval received.
Presentation of Credit Application to the respective Mandated Committees.
Undertake Ad-Hoc projects when needed (example climate risk reporting).
Mentoring new joiners and learners rotating through the team.
Ability to manage stress and timelines.
Actively manage self-development by identifying training courses, on-the-job training and manage career progression with the aid of input and feedback from management.
Build and maintain effective working relationships with both internal and external stakeholders by providing a range of specialized credit risk management advisory services.
Together with the Business counterparts manage client expectations by operating within the specified parameters and Service Level Agreements (SLA).
Enhance processes, policies and procedures by recommending and making submissions to the relevant parties.
Adapt to changes in Legislation by providing input to redesigning credit processes and systems where applicable.
Ensure processes are actioned within mandated signatories by checking and confirming the sign off.
Manage daily activities of direct reports by monitoring the staff output.
Manage performance and build the intellectual capital of the team by conducting on the job training, counselling and coaching.
Keeping abreast of developments within the sector (Power and Renewables) and the clients within the portfolio.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities, including mandatory training and courses are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant post graduate qualification.

Essential Certifications

Chartered Accountant, Masters in Business Administration, CFA, CIMA

Minimum Experience Level

2-3 years practical Credit Experience writing and submitting credit applications
Previous Project Financing experience preferable.

Technical / Professional Knowledge

Banking procedures
Business principles
Communication Strategies
Data analysis
Governance, Risk and Controls
Nedbank policies and procedures
Principles of project management
Relevant regulatory knowledge
Decision-making process
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Decision Making
Initiating Action
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Procurement Administrator (Johannesburg, ZA)

Job Req

147926

Closing Date

02 October 2026

Period

Contract role

Location

Sandton

Job Purpose

Provide efficient and accurate administrative support to the Procurement and Category management team by managing RFx processes, contracts and stakeholder interactions. The role requires a strong understanding of procurement processes, excellent communication skills, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment.

Job Responsibilities

Provide procurement support to the Sourcing and Category Management team to enable efficient Procurement delivery.
Manage end-to-end Request for Proposals (RFPs) including RFQs in line with Nedbank Group Procurement policies, governance requirements and applicable legislation.
Prepare tender documents, coordinate supplier communication, track bid submissions, and maintain procurement schedules and evaluation records.
Support supplier evaluation and due diligence by collecting, validating, and maintaining supplier information on capability, compliance, risk, B-BBEE status, and commercial requirements.
Coordinate tender evaluations by compiling evaluation packs, recording outcomes, and maintaining supporting documentation.
Maintain supplier contracts and sourcing documentation, ensuring agreements are current, accurate, audit-ready, and governance compliant.
Capture, update, and maintain procurement data in relevant systems, databases, and reporting tools.
Support procurement month-end reporting and management information requirements.
Attend to internal stakeholder and supplier queries within agreed SLAs, provide timely feedback, and keep management informed of progress and key issues.
Build and maintain positive relationships with suppliers, internal stakeholders, and cross-functional teams.
Ensure adherence to company and Group Procurement policies, escalating risks, issues, or non-compliance when required.

Essential Qualification

Diploma or Degree in Procurement, Logistics, or Supply Chain Management (NQF6 or higher).

Minimum Experience Level

Minimum of 5 years’ procurement experience, with a sound understanding of sourcing and contract administration processes.
Strong computer literacy, with proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint.
Ability to work quickly and accurately, with strong attention to detail and organisational skills to manage multi-disciplinary sourcing projects.
Proficient in procurement systems, preferably SAP.
Strong communication and negotiation skills.
Demonstrates integrity, professionalism, teamwork, and accuracy under pressure while meeting deadlines and upholding governance standards.

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business terms and definitions
Data analysis
Relevant regulatory knowledge
Business writing skills
Product Knowledge
Relevant system knowledge
Governance, risk and controls

Behavioural Competencies

Communication
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Postmasburg, ZA)

Requisition Details

REQ Number: 147927

Closing Date: 1 October 2026

Location: Postmasburg

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Manager: Private Clients (Johannesburg, ZA)

Requisition Details

REQ Number:147943

Closing Date : 01 October 2026

Location: Sandton

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Data Engineer (Johannesburg, ZA)

Job Classification

Data Engineer - 146610

Job Family

Information Technology

Career Stream

Data

Leadership Pipeline

Manager of Self Professional

Job Purpose

The purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Nedbank Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the bank to enable advanced analytics, machine learning and artificial intelligence by providing clean, usable data to stakeholders. They also create data pipelines, Ingestion, provisioning, streaming, self service, API and solutions around big data that support the Bank's strategy to become a data driven organisation.

Job Responsibilities

Responsible for the maintenance, improvement, cleaning, and manipulation of data in the bank's operational and analytics databases.
Data Infrastructure: Build and manage scalable, optimised, supported, tested, secure, and reliable data infrastucture eg using Infrastructure and Databases (DB2, PostgreSQL, MSSQL, HBase, NoSQL, etc), Data Lakes Storage (Azure Data Lake Gen 2), Cloud-based solutions (SAS , Azure Databricks, Azure Data Factory, HDInsight), Data Platforms (SAS, Ab Initio, Denodo, Netezza, Azure Cloud). Ensure data security and privacy in collaboration with Information Security, CISO and Data Governance
Data Pipeline Build (Ingestion, Provisioning, Streaming and API): Build and maintain data pipelines to:
create data pipelines for data integration (Data Ingestion, Data Provisioning and Data Streaming) utilising both On Premise tool sets and Cloud Data Engineering tool sets
efficiently extract data (Data Acquisition) from Golden Sources, Trusted sources and Writebacks with data integration from multiple sources, formats and structures
load the Nedbank Data Warehouse (Data Reservoir, Atomic Data Warehouse, Enterprise Data Mart)
provide data to the respective Lines of Business Marts, Regulatory Marts and Compliance Marts through self service data virtualisation
provide data to applications or Nedbank Data consumers
transform data to a common data model for reporting and data analysis, and to provide data in a consistent, useable format to Nedbank data stakeholders
handle big data technologies (Hadoop), streaming (KAFKA) and data Replication (IBM Inphosphere Data Replication)
drive utilisation of data integration tools ( Ab Initio) and Cloud data integration tools (Azure Data Factory and Azure Data Bricks)
Data Modelling and Schema Build: In collaboration with Data Modellers, create data models and database schemas on the Data Reservoir, Data Lake, Atomic Data Warehouse and Enterprise Data Marts.
Nedbank Data Warehouse Automation: Automate, monitor and improve the performance of data pipelines.
Collaboration: Collaborate with Data Analysts, Software Engineers, Data Modelers, Data Scientistsm Scrum Masers and Data Warehouse teams as part of a squad to contribute to the data architecture detail designs and take ownership of Epics end-to-end and ensure that data solutions deliver business value.
Data Quality and Data Governance: Ensure that reasonable data quality checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.
Performance and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and real time jobs, streaming and API's.
API Development: Build API's that enable the Data Driven Organisation, ensuring that the data warehouse is optimised for API's by collaborating with Software Engineers.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Field of Study:Bcom, BSc, BEng

Preferred Certifications

Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist.

Minimum Experience Level

Total number of years of experience:3 - 6 years
Experienced at working independently within a squad and has the demonstrated knowledge and skills to deliver data outcomes without supervision.
Experience designing, building, and maintaining data warehouses and data lakes.
Experience with big data technologies such as Hadoop, Spark, and Hive.
Experience with programming languages such as Python, Java, and SQL.
Experience with relational databases and NoSQL databases.
Experience with cloud computing platforms such as AWS, Azure, and GCP. Experience with data visualization tools. Result-driven, analytical creative thinker, with demonstrated ability for innovative problem solving.

Technical / Professional Knowledge

Cloud Data Engineering (Azure , AWS, Google)
Data Warehousing
Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
Programming (Python, Java, SQL)
Data Analysis and Data Modelling
Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
Agile Delivery
Problem solving skills

Behavioural Competencies

Decision Making
Influencing
Communication
Innovation
Building Partnerships
Technical/Professional Knowledge and Skills
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Team Leader (Kimberley, ZA)

Job Req

147898

Closing Date

30 September 2026

Location

Kimberley

Job Purpose

To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services portfolio.

Job Responsibilities

Nedbank Goals:
Our goal is to be the best in client experience for our clients and make a real lasting difference for our clients.
Identify and support service opportunities and collaborate with service teams across Branch types to inspire team to define and implement action plans to grow profit and market share through service interventions.
Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
Client Engagement:
Identify client's service needs and opportunities.
Ensure service teams are prepared for client engagements and to improve client experience.
Study client feedback reports from service teams and address/ action plan root causes with teams to achieve service excellence goals.
Drive client experience aligned to the Nedbank brand pillars and Service excellence promise to Caringly connect and deliver value for our clients.
Ensuring that the Branch meet the defined service standards and corporate image requirements.
Educate clients to shift towards servicing through digital channels to provide them with convenient alternatives.
Ensure compliment and complaint management.
Explore client acquisition opportunities and drive quality leads or assist clients to open accounts via the Nedbank Money App where no advice is required.
Walk the floor regularly during the day, greet clients and ensure that they are being serviced in line with Nedbank service principles and are visible and available to clients at all times.
Manage capacity of service staff against client demand, real time.
Monitor staff client ratings and implement corrective coaching where needed or celebrate great service behaviour.
Risk and Ops:
Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
Manage cash related activities to reduce the operational and reputational risk.
Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
Embrace workforce and queue management to ensure optimal store efficiency.
Manage the security aspects of day to day risks.
Ensure adherence to process mandates limits.
Ensure all equipment is maintained and conduct checks to ensure all self service devices are operational.
Lead:
Participate in the preparation of business performance reports to engage management on a regular basis.
Translate business goals into team and personal goals based on team roles and responsibilities.
Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
Ensure and lead consequence management, discipline and effective employee relations.
Manage staff onboarding process for staff to become proficient, confident and knowledgeable.
Ensure and lead consequence management, discipline and effective employee relations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

3 - 6 years Banking, Risk & Regulatory exposure

Technical / Professional Knowledge

Coaching principles
Nedbank policies and procedures
operational procedures
Change management
Governance, risk and controls
Problem solving skills

Behavioural Competencies

Building Customer Relationships
Decision Making
Planning and Organizing
Execution
Customer Focus
Coaching
Delegation and Empowerment

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Brakpan, ZA)

Job Requisition detail

Req: 147896

Role: Service Consultant

Area: Brakpan

Adver closing date: 30/09/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager Credit - Large (National, ZA)

Requisition and Specialist Recruiter Details

REQ 142636 - Twanette Coetser

Pipeline Advert

Cluster and Location

Total Business Banking and Retail - Commercial Underwriting

National:

Sandton, Gauteng
Plattekloof, Western Cape

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Manager Credit Large

Job Purpose

To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.

Job Responsibilities

Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
Facilitate and guide monitoring activities by obtaining legal opinion and directives.
Establish emerging risks by studying the external environment including competitors and the macro economy.
Contribute towards financial targets by monitoring and improving credit risk.
Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
Represent Credit Risk by participating in Risk Committees and Forums.
Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
Deliver on the credit risk monitoring plan by managing resources and activities.
Address immediate and emerging risks by performing ad hoc monitoring exercises.
Ensure compliance of agreed corrective actions by continuous monitoring.
Ensure alignment of business to policy and regulations by monitoring and making recommendations.
Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
Ensure accuracy and quality by monitoring work done by team.
Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
Create a client service culture through various required interventions.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.

Requirements

NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
1–2 years’ experience in a team leadership or supervisory role will be advantageous.
Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
Valid driver’s license and own reliable vehicle.
Willingness and ability to travel as required.
Must have an Individual Credit Mandate of R30Million

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Nedbank policies and procedures
Principles of financial management
Principles of project management

Behavioural Competencies

Communication
Customer Focus
Decision Making
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Essential Certifications

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Business Analyst I 1 (Johannesburg, ZA)

Job Classification

Front Arena Business Analyst -141581

TA: Luthando Bower

Closing date : Ongoing

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Expert

Job Purpose

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.

Job Responsibilities

Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
Understand all elements of the portfolio, solution, program and team backlog
Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
Collaborate/co-create process and capability alignment by pairing with the PE and Architect
Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Certifications

Certificate in BA endorsed by IIBA , SAFe and Agile Certification

Minimum Experience Level

7 - 10 years

Managerial : 1 - 2 years

BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role

Technical / Professional Knowledge

Research methodology
Data and Business analysis
Strategy planning and execution
BA Body Of Knowledge
Agile Concepts
Process Engineering Skills
Business Analysis Descipline , Techniques and Practices
Global business analysis Trend
Information Technology concepts

Behavioural Competencies

Decision Making
Technical/Professional Knowledge and Skills
Driving Innovation
Digital Acumen
Coaching
Building Networks

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Manager: Compliance (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 147855

Location: Johannesburg, Gauteng

Closing Date: 01 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Governance and Compliance

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To consult on and advise the business area regarding relevant domestic and international legislation; compliance and governance to ensure abidance to relevant codes; regulations and rules thereby minimising risk to and protecting the reputation of Nedbank.

Why Join Our Team

Join a high-performing Compliance team where you will help shape governance practices, mitigate regulatory risk, and influence key business decisions. This is an opportunity to work with senior stakeholders, drive meaningful impact across the organisation, and contribute to Nedbank's culture of excellence and integrity.

Job Responsibilities

Advise business on best practice for compliance by ensuring the business is educated on the compliance culture and by creating awareness around compliance implication of daily duties.
Support the central function by assisting in developing of policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.
Define governance frameworks and ensure good governance practice.
Ensure business committees operate according to required business governance standards through regular engagement.
Assess committees adherence to the governance requirements.
Ensure compliance standards are met and risks are mitigated.
Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.
Conduct compliance risk and control assessments (CRA's).
Mitigate risk and applicability to business.
Ensure that compliance risk is adequately addressed.
Test whether the business control is effective and adequate and ensure that business policies contain the right content addressing legislative requirements.
Advise business of changes and identify potential impact of these changes on the business.
Influence the enhancement of business processes and methodologies.
Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.
Ensure awareness of business compliance status.
Promote and facilitate cross Cluster engagement, manage and improve business efficiencies.

Short Description

Engage with stakeholders on findings of compliance risk and control assessments.
Enable management to make informed decisions and prevent compliance breeches.
Ensure that stakeholder relationships are effectively managed.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Ensure upskilling and effective handover to relevant responsible person.
Manage performance through training, development and addressing poor performance via HR channels.
Educate self-regarding business, through engagement, meetings, procedures and policy awareness.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Risk Management , Advanced Diplomas/National 1st Degrees

Preferred Certifications

Compliance Institute of South Africa preferred

Minimum Experience Level

5-8 years in a Senior Compliance/Risk/Governance role

Technical / Professional Knowledge

Relevant Governance controls and regulatory knowledge
Corporate Governance & Compliance
Compliance reporting
Archiving Documentation
Policy & Procedural Knowledge

Behavioural Competencies

360° Decision Making
Influencing
Building Trusting Relationships
Managing Work
Quality Orientation
Stress Tolerance

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Relationship Banker: SBS (Heidelberg, ZA)

Requisition Details

REQ Number -147656

Closing Date- 01 October 2026

Location: Heidelberg

Job Family

Sales And Services

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards,policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF Level 5 or Higher in a Financial or Business-related field essential
FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

2-3 years’ experience in Business Acquisition essential
2-3 years' Relationship management experience would be an advantage
Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business Acumen
Business principles
Business writing
Communication Strategies
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Decision-making process
Nedbank culture
Cluster Specific Operational Knowledge

Behavioural Competencies

Communication
Energy
Building Trusting Relationships
Managing Work
Sales Disposition
Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Risk & Reporting Analyst (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 147975 - Michelle Thabethe

Cluster: Group Finance - GROUP PROCUREMENT COE

Closing date: 5 October 2026

Job Family

Risk, Audit and Compliance

Career Stream

Operational Risk

Leadership Pipeline

Manage Self: Expert (MSE)

Job Purpose

To use advanced data analytics techniques to generate reports that provide value-adding insights for business, strategic and operational risk decision making across the Group to achieve its strategic objectives and gain a competitive advantage.

Job Responsibilities

Risk Analysis:

Lead the data discovery processes; and collaborate with key stakeholders to consolidate data from different sources.
Ensure compliance with information technology and data risk management procedures when managing, analysing, and transferring data.
Use relevant analytics software and techniques to analyse data related to market trends, economic indicators, and regulatory changes to identify potential operational risks.
Evaluate potential operational risks from data trend analysis and propose mitigation strategies.
Analyse and model potential operational risk scenarios to assess their impact on the Group's risk profile.
Build and maintain risk models to support decision making and risk quantification.
Review enterprise and cluster plans and ensure the delivered process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
Drive initiatives to enhance risk management processes, systems, and methodologies based on data driven trends and industry best practices.

Job Responsibilities Continue

Operational Risk Reporting:

Create multifaceted reports in accordance with internal Group policies/ frameworks; and external reporting requirements, including insights which span operational sub-risk types.
Provide actionable insights and recommendations based on risk analysis to enhance operational risk management strategies.
Present reports developed at ad hoc governance committees and regulatory meetings.
Ensure submission of operational risk-related reports to regulatory bodies, in compliance with applicable laws and regulations

Stakeholder Engagement:

Build and maintain collaborative relationships with key stakeholders.
Foster communication and collaboration with the internal team to ensure a comprehensive understanding of risk concerns and priorities.
Incorporate feedback from stakeholders into reports to enhance the accuracy and relevance of risk analysis.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom Computer Science/ Data Science/ Risk Management or related qualifications

Preferred Certifications

Financial Risk Manager (FRM), Chartered Financial Analyst (CFA), Certified Risk Management Practitioner (CRMPrac),

Minimum Experience Level

3 - 6 years
Business analysis and risk management

Technical / Professional Knowledge

Data processing and management systems like SAS
Governance, Risk and Controls
Research methodology
Data analytics and management
Financial and risk regulations including BASEL standards

Behavioural Competencies

Decision Making
Influencing
Managing Work
Monitoring Information
Quality Orientation
Innovation: A visionary who shapes the future and who pioneers new solutions.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Analyst (National, ZA)

Requisition and Specialist Recruiter Details

REQ 144260 - Twanette Coetser

Pipeline line advert

Location and Cluster

Business and Commercial Banking - Commercial Underwriting Gauteng

National

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Professional

Cedit Analyst - Large

Job Purpose

To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
Ensure appropriate security and collateral structures are in place for complex lending transactions.
Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
Demonstrate Nedbank’s values and vision in all stakeholder interactions.
Pursue continuous learning through training, certifications, and career development initiatives.
Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

Identify opportunities to enhance credit processes, systems, and policies for complex lending.
Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen

Behavioural Competencies

Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Essential Certifications

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Strategy Analyst (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 147934

Location: Johannesburg, Gauteng

Closing Date: 08 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking Strategy

Career Stream

Strategic Planning and Strategy Formulation

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To support the definition and execution of the SME Customer Value Proposition strategy through customer, portfolio and market analysis; translating data into prioritised insights, recommendations and initiatives that improve customer outcomes, engagement, retention, portfolio value and sustainable growth.

The role works across Product, Sales, Service, Credit, Digital, Marketing and Analytics to help ensure SME customers receive relevant propositions, engagement and support across their business lifecycle, while balancing customer experience, profitability, risk and operational efficiency.

Job Responsibilities

SME customer value strategy

Support the development, refinement and execution of the SME Customer Value Management strategy in line with segment, business and growth objectives.
Analyse SME customer needs, behaviours and value drivers to identify strategic opportunities and practical actions.
Help translate SME business needs into differentiated value propositions, lifecycle strategies and prioritised initiatives.
Prepare clear strategic papers, reports and presentations that enable sound decision-making.

Portfolio and lifetime value optimisation

Analyse portfolio performance to identify value pools, growth opportunities, attrition risks and areas of value leakage.
Support initiatives that improve customer lifetime value, retention, engagement, share of wallet and portfolio profitability.
Monitor customer and commercial outcomes across onboarding, growth, maturity, stress and recovery stages.
Track initiative performance and provide recommendations to improve impact and execution.

Customer insights and analytics

Conduct qualitative and quantitative analysis to generate actionable insight into SME customer behaviour, needs, experience and value.
Monitor CVM measures such as customer lifetime value, attrition, cross-sell, engagement, proposition adoption and portfolio health.
Synthesise complex data into clear findings, recommendations and next-best actions for frontline, product and channel teams.
Partner with data and analytics teams to strengthen reporting, measurement and decisioning.

Proposition and experience enablement

Support personalised, trigger-based and next-best-action engagement across banker, call-centre and digital channels.
Contribute to business cases, pilots, implementation plans and post-implementation reviews.

Governance and stakeholder engagement

Coordinate inputs and requirements across stakeholders to support aligned, customer-centred execution.
Ensure analysis, recommendations and reporting support fair, transparent and positive customer outcomes and comply with relevant governance requirements.
Communicate findings effectively to technical, operational and senior stakeholder audiences.
Share market, customer and industry insights that strengthen team capability and strategic decision-making.

Key Skills

Understanding of SME customer needs, business lifecycles and commercial or financial behaviour is advantageous.
Strong analytical capability, with the ability to interpret data and translate it into practical commercial and customer actions.
Proficiency in analytical tools such as SQL, SAS and Power BI is required, together with experience in developing reports, presentations, business cases and recommendations for decision-making.
Ability to collaborate across functions and manage multiple stakeholders in a complex organisation.
Working knowledge of analytical tools, reporting platforms and data visualisation; AI literacy is advantageous.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Qualification

Essential

Relevant Advanced Diploma or National First Degree in Business, Commerce, Economics, Finance, Statistics, Data Analytics, Marketing or a related discipline.

Preferred

Relevant postgraduate qualification, professional certification or demonstrated specialist development in strategy, analytics, customer value management or SME banking.

Minimum Experience Level

3 to 5 years’ relevant experience in customer value management, strategy, portfolio management, business analysis, customer analytics, proposition development or a related financial-services environment.

Technical / Professional Knowledge

Analytical Thinking
Research Skills
Critical thinking
Data Analysis
Analytical Tools and Software
Written Communication
Presentation & Storytelling Skills
Stakeholder management
AI Literacy
Strategic Concepts and Frameworks
Business Knowledge

Behavioural Competencies

Communication
360° Decision Making
Work Standards
Innovation
Business Acumen
Planning and Organizing
Building Networks
Facilitating Change

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analyst (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 147951

Location: Johannesburg, Gauteng

Closing Date: 09 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Quantitative - Data, Modelling, Pricing & VA

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

Support the development, refinement, testing, deployment, and maintenance of quantitative models, dashboards, and analytics solutions in accordance with group methodologies and/or industry best practices. Build foundational expertise in data science, risk modelling, and commercial acumen to enable independent delivery of high-impact solutions across the Nedbank value chain. They support senior quantitative analytics teams by collecting, cleaning, and analysing data that forms the foundation for complex quantitative solutions.

Job Responsibilities

Domain and Technical Expertise

Acquire and continuously develop/improve deep expertise in banking products, services and risk management.
Acquire and continuously develop/improve deep domain expertise in quantitative analytics and their application across various risk types and specialised functional.
Conduct research and analysis to build, maintain and continuously refine mathematical and statistical models and quantitative solutions.

Collaboration and Development

Leverage mentorship and guidance from Senior Quantitative analysts and the broader quantitative teams regarding best practices and research to calibrate and validate model and quantitative solution components.
Collaborate with senior quantitative analysts to commercialise quantitative models and embed them into production systems.

Model Design and Development

Contribute to the build and maintenance of domain specific models and quant solutions (e.g. credit, pricing, market risk, trading, liquidity, impairments).
Apply statistical and machine learning techniques to extract insights and improve model performance.
Ensure accuracy and stability of quantitative solutions and models (and or contributions) while considering the business impact.
Contribute to testing of components of complex quantitative solutions using multiple testing methods (e.g. back testing, stress testing, unit testing, integration testing, system testing, regression, black box, sanity, conformance, acceptance, forward etc.).
Analyse quantitative solutions or statistical models (e.g. machine learning, NLP, etc.) outputs using various techniques and methodologies.
Engineer and validate large datasets for model consumption, ensuring quality and integrity.

Documentation, Governance and Insight Generation

Translate quantitative solutions and model outcomes into actionable business insight and prepare communications (reports, presentations, etc.) tailored to different audiences to enable support and decision making.
Work within and across quantitative teams to document models, assumptions, methodologies, and other artefacts ensuring validity, reliability and explainability in the commercial and regulatory context within which the organisation operates.
Produce high-quality model documentation of methodologies, assumptions, and data lineage to support reperformance, audit trail as well as regulatory and internal governance requirements.

Delivery management

Work and collaborate within and across teams, senior analysts and digital/technology teams to develop, maintain, enhance and deploy scalable models.
Support senior analysts and broader quantitative teams in the business change management and capability development processes related to the deployment of model/quantitative solutions.
Ensure agile delivery, cross functional collaboration and deployment readiness of models.

Job Responsibilities Continue

People

Participate in multi-disciplinary/cross functional/business teams to design and deploy quant solutions.
Provide and receive peer reviews and constructive feedback.
Adopt a development mindset, demonstrating commitment, learning agility and an independent drive for continuous improvement and growth towards independent design and delivery of quantitative solutions. Participate as a member of agile teams (sometimes multiple simultaneously) and deliver within continuously evolving strategic contexts and domain areas.
Actively contribute to a culture of innovation and continuous learning within the greater quant community.

Governance, Risk and Finance

Comply with both internal risk governance frameworks and external regulations, ensuring both integrity of quantitative solutions developed and adherence to conduct requirements (e.g., independence between model development and validation, SAS MRM Standards.)
Develop an understanding of the regulatory requirements and various standards (e.g. IFRS, Basel, etc.), ensuring their effective implementation in all relevant quantitative solutions and model development processes.
Participate in and provide technical support for the remediation of regulatory, validation, peer review, and audit findings.
Support model risk mitigation through robust validation, monitoring and remediation practices.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

A relevant tertiary qualification in Finance, Economics, Mathematics, Statistics, Actuarial sience, or a related quantitative field OR
Bachelor’s, Honours or Master’s degree in Mathematics, Statistics, Actuarial sciences, Physics, Data Science, Engineering or another highly quantitative field.

Minimum Experience Level

0 (Graduate) - 3 Years experience
Some experience or exposure in a data driven/analytical environment advantageous.
Some experience or exposure to any quantitative analytics or related research (even at tertiary level acceptable) is preferred. Exposure to banking regulations, accounting standards and/or financial accounting (e.g. financial statements, financial ratios, budgets, forecasts, interest rate theory, etc) preferred but not essential.
Ability to translate mathematical / statistical models and algorithms into code (e.g., Python, R, C++, Java, SQL, SAS, VBA, MATLAB, etc.)
Ability to independently deliver on tasks in a high-pressure environment
Excellent analytical skills, with strong attention to detail
Strong communication capabilities including visualisation
Ability to translate complexity into simplicity

Technical / Professional Knowledge

Demonstrates foundational understanding of quantitative methods and apply them to defined tasks; more complex analyses are completed with guidance and supervision.
Strong knowledge of probability and statistics
Technical understanding or exposure to statistical analysis and models
Strong analytical and problem-solving skills and ability to translate complex data and model / solution outcomes into business insights.
Proficiency or familiarity in programming languages (e.g. Python, R, C++, Java, SQL, SAS, VBA, MATLAB, etc.), with the ability to translate algorithms and mathematical or statistical models into flexible and scalable coding logic
Technical understanding or exposure to big data concepts, data structures, data storage, data extraction/mining.
Technical understanding or exposure of model lifecycle management i.e. development, validation, implementation, monitoring.
Technical understanding and exposure to AI/ML techniques and model explainability tools (e.g., SHAP, LIME etc.).
Some exposure to banking regulation and accounting standards preferred but not essential

Behavioural Competencies

Adaptability
Applied Learning
Communication
Continuous Learning
Continuous Improvement
Driving for Results
Influencing
Business Acumen

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Quantitative Analytics Manager: Group Stress Testing (Johannesburg, ZA)

Requisition Details and Talent Acquisition Contact

REQ ID: 147967 - Michelle Thabethe

Cluster: Group Finance - BSM COE (Group Capital Management and Stress Testing)

Reporting Line: Head of Group Stress Testing

Location: Johannesburg

Closing date: 6 October 2026

Job Family

Data and Analytics

Career Stream

Quantitative

Leadership Pipeline

Manage Others

Job Purpose

To lead and oversee the development, governance, implementation, maintenance and enhancement of best-practice quantitative models and stress testing methodologies that support world-class risk management, informed decision-making and delivery of the Group's strategic objectives. The role has direct accountability for the Group's central macroeconomic stress testing model (MEFM), quarterly and ad hoc stress testing, climate-risk scenario analysis and delivery of regulatory or industry-wide stress tests.
The role is located in the Group Stress Testing team within the broader Group Capital Management and Stress Testing function. In addition to its specialist stress testing mandate, the role provides quantitative, analytical and execution support across the Group's capital risk management capabilities, including ICAAP, capital planning, risk appetite, recovery and resolution planning, and related senior management, Board and regulatory reporting.

The role combines deep quantitative expertise, strong programming capability, people leadership, stakeholder influence and disciplined execution. Success is measured through technical quality, robust governance, practical business integration, effective team leadership and consistent delivery against agreed priorities.

Key Responsibilities

1. Quantitative model design, development and implementation

Lead the design, development, implementation, maintenance and monitoring of stress testing models within MEFM, including regression, panel-data econometrics, vector autoregressive models and other appropriate forecasting techniques.
Ensure models and methodologies are fit for purpose and aligned with applicable regulatory requirements, accounting standards, internal policies, industry practice and evolving quantitative techniques.
Define modelling standards, review and challenge technical work completed by team members, and ensure models satisfy approved governance and quality requirements.
Monitor model performance against defined benchmarks, identify limitations and enhancement opportunities, and oversee remediation through prioritised action plans.
Investigate and implement advanced modelling approaches, including machine learning and data-science techniques, where these provide demonstrable value and remain explainable and governable.
Contribute hands-on technical expertise where required, including coding, model prototyping, data analysis, testing and production implementation.

2. Stress testing execution and climate-risk capability

Oversee the quarterly and ad hoc execution of MEFM, ensuring timely, accurate, controlled and well-documented delivery.
Lead or support the delivery of regulatory and industry-wide stress tests, including the South African Reserve Bank Common Scenario Stress Test and related supervisory engagements.
Steer the Group Stress Testing team's climate-risk stress testing and scenario-analysis capability, including research into emerging methodologies, data requirements and regulatory expectations.
Translate scenarios into practical modelling approaches and ensure appropriate integration across risk types, portfolios and financial outcomes.
Coordinate dependencies across Group Risk, Group Finance and business units to ensure complete, consistent and explainable stress testing results.

3. Capital risk management and business integration

Provide quantitative and analytical support to the broader Group Capital Management and Stress Testing function, strengthening the Group's overall capital risk management capabilities.
Contribute to ICAAP through scenario design, portfolio and risk analysis, vulnerability assessment, capital impact analysis and identification of key value drivers.
Support capital planning, risk appetite calibration, mitigation strategies, contingency planning, recovery planning and resolution planning with robust analytics and stress testing insights.
Translate complex model outputs into clear business insights, recommendations and decision-useful information for senior stakeholders.
Promote effective adoption of stress testing methodologies and results across strategic, financial and risk management processes.
Identify opportunities to improve analytical solutions, processes and systems while balancing effectiveness, control, operational cost and maintainability.

4. Governance, assurance and stakeholder management

Maintain robust model and process governance through comprehensive documentation, quality assurance, version control, testing, issue management and transparent reporting.
Manage model risk by identifying, assessing, prioritising and remediating model limitations, control gaps and enhancement requirements.
Support internal and external assurance processes, including independent model validation, internal and external audit, regulatory reviews and technical governance forums.
Prepare and present quarterly and ad hoc stress testing results to senior management and governance committees, including Group ALCO, GRCMC, executive management, Board committees and regulators, as applicable.
Build trusted relationships across Group Risk, Group Finance, business clusters, technology and data teams, assurance providers and external stakeholders.
Understand stakeholder needs and deliver analytical solutions, research and recommendations that are technically sound, appropriately governed and relevant to business decisions.

Key Responsibilities Continue

5. Stress Testing Technical Forum secretariat responsibilities

Provide professional secretariat support to the Stress Testing Technical Forum, ensuring that its administration, records and follow-up processes support effective technical governance and decision-making.
Coordinate the annual meeting calendar and prepare structured agendas in consultation with the Chairperson and relevant stakeholders, confirming the purpose, presenter, decision requirement and supporting documentation for each item.
Manage the timely collation, quality review and circulation of meeting packs and submissions, ensuring that materials are complete, appropriately approved, version controlled and distributed within agreed governance timelines.
Prepare clear, accurate and decision-focused minutes that capture key deliberations, technical challenge, decisions, approvals, conditions, dissenting views and agreed actions, and obtain confirmation and sign-off in accordance with forum requirements.
Maintain the forum action and matters-arising log, assign accountable owners and target dates, monitor progress, follow up on overdue items and escalate material delays or unresolved dependencies to the Chairperson.
Retain an orderly and auditable repository of agendas, minutes, attendance records, submissions, decisions and action-tracking evidence, and coordinate governance follow-through to relevant model, risk and management committees where required.

6. People leadership and operational excellence

Lead, coach and develop a team of quantitative analysts, setting clear objectives, role expectations, measurable deliverables and standards of conduct.
Manage performance fairly and consistently, provide regular feedback, address development needs and recognise strong contribution.
Build team capability through technical mentoring, knowledge sharing, succession planning, career development and targeted learning.
Recruit and onboard talent in accordance with approved processes, and deploy capability effectively across priorities.
Create an inclusive, high-performance environment that encourages accountability, collaboration, innovation, constructive challenge and ownership of outcomes.
Plan and allocate work, manage competing priorities and dependencies, and ensure high-quality delivery within agreed timelines.
Contribute to the Group's culture, transformation and client-service objectives by leading through the Nedbank values and supporting continuous improvement.

Essential qualifications

Honours degree or equivalent postgraduate qualification in a quantitative discipline such as quantitative finance, financial mathematics, statistics, econometrics, actuarial science, data science or a related field.

Preferred qualifications and professional certifications

Master's degree in a relevant quantitative finance or risk discipline.
Financial Risk Manager (FRM) certification and/or Certificate in Quantitative Finance (CQF) are regarded as key differentiators for the role.
Other relevant professional certifications, including CFA, data science, artificial intelligence or machine learning qualifications, would be advantageous.

Minimum Experience

At least 6 years of relevant quantitative analytics experience in the financial services industry, including risk modelling, stress testing, forecasting, capital management or a closely related discipline.
At least 6 years of practical programming experience, with strong proficiency in Python and experience in one or more additional languages or analytical platforms such as R, MATLAB, SAS or SQL.
At least 3 years of experience managing, leading or providing formal oversight to quantitative professionals or teams.
Demonstrable experience developing, implementing, governing and explaining quantitative models in a controlled financial-services environment.
Experience engaging senior management, governance committees, regulators, auditors or model validation functions.
Advanced capability in Microsoft Excel, Word and PowerPoint; experience with Power BI or comparable visualisation tools is advantageous.

Technical and Professional Competencies

Advanced quantitative modelling, econometrics, forecasting, statistical analysis and scenario design.
Strong understanding of stress testing methodologies, including model development, calibration, sensitivity analysis, back-testing, performance testing, system testing and unit testing.
Advanced programming for quantitative analysis, data engineering, model development, automation and reproducible analytical workflows.
Proficiency across relevant analytical languages, model-development environments, databases and version-control practices.
Knowledge of banking regulation, prudential capital frameworks, ICAAP, risk appetite, accounting concepts and capital management principles.
Practical knowledge of climate scenario analysis and climate-risk stress testing.
Model governance, documentation, quality assurance, issue remediation and assurance engagement.
Strategic planning, operations planning, change management and delivery management.
Strong business writing, presentation and data-visualisation capability.
Ability to convert complex technical results into clear commercial and risk insights.

Behavioural Competencies

Earning trust through integrity, fairness, transparency and courageous conversations.
Coaching, delegation and empowerment.
Clear verbal and written communication, with the ability to explain complex technical matters accurately and simply.
Sound judgement and evidence-based decision-making.
Business acumen and strategic orientation.
Driving for results with personal accountability and an output-focused mindset.
Planning, organising and disciplined execution against defined timelines.
Collaboration across diverse professional disciplines and stakeholder groups.
Intellectual curiosity, continuous learning and willingness to challenge established approaches constructively.
Resilience, adaptability and composure in a dynamic, high-accountability environment.

Role Success Indicators

Reliable, accurate and timely delivery of quarterly, ad hoc and regulatory stress testing exercises.
Models and methodologies that remain fit for purpose, well governed, appropriately documented and responsive to emerging requirements.
Decision-useful insights that strengthen stress testing, ICAAP and the Group's broader capital risk management capabilities.
Effective engagement with senior stakeholders, assurance providers and regulators.
A capable, engaged and accountable quantitative team with clear development and succession plans.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Behavioural Economics Graduate (Johannesburg, ZA)

One-year fixed-term graduate programme | Sandton, Johannesburg

Requisition : 147458

Talent Acquisition Contact: Lebohang Monate

Role: Behavioural Economics Graduate Program

Cluster and Location

Personal and Private Banking - Product Design and Innovation - Behavioural Economics

135 Rivonia Road, Sandown

Career Stream

Strategic Planning and Strategy Formulation

Leadership Pipeline

Manage Self: Technical

Closing Date

30 September 2026

Job Purpose

Join a team that uses behavioural science to make better money management easier and to create measurable value through positive behaviour change.

The Behavioural Economics Graduate Programme offers an opportunity to apply behavioural science to real business and client challenges within one of South Africa’s leading banks. You will work alongside behavioural economists and collaborate with specialists across the business to turn evidence into practical improvements for clients and employees.

Through hands-on project work, you will develop practical skills in behavioural research, diagnosis, intervention design, experimentation, data analysis and stakeholder engagement. You will also learn how behavioural insights can help improve communications, products, services and customer experiences.

What you'll do

• Improving client journeys

• Use behavioural science to identify friction and improve digital journeys, onboarding experiences and the way clients engage with products and services.

• Behavioural Segmentation and Human-AI Interaction
• Help uncover what drives different customer behaviours and explore how behavioural science and AI can work together to create more personalised, engaging and helpful customer experiences.

• Designing and testing communications
• Help develop and test messages across channels such as SMS, email, call centres and apps to support better client decisions and outcomes.

• Developing more tailored solutions
• Explore how behavioural, contextual and customer information can be used to understand different needs and design more relevant interventions.

• Supporting employee and culture initiatives
• Contribute to projects that apply behavioural insights to areas such as performance, wellbeing, leadership and organisational culture.

• Shaping products and experiences
• Work with teams to apply behavioural principles to customer value propositions, products and digital experiences, and take part in practical innovation challenges.

• Building and sharing behavioural knowledge
• Help translate evidence and project learnings into useful tools, case studies, workshops and resources for teams across Nedbank.

What we are looking for

You must be:

18 and above
be passionate about behavioural economics & behavioural science.
You have a clear criminal and credit record.
Have a clear criminal and credit record.

Preferred qualification

Master’s Degree in economics, psychology, anthropology, or related social sciences field is advantageous

Note for psychology graduates: If you intend to register with the HPCSA, you will need to complete your own tailored registration programme.

Skills and capabilities

Ready to apply behavioural science to meaningful business and client challenges?

Apply for the Behavioural Economics Graduate Programme and develop the practical skills to design, test and improve solutions that support better decisions and positive behaviour change.

Technical / Professional Knowledge

Analytical Thinking
Research Skills
Critical thinking
Data Analysis
Analytical Tools and Software
Written Communication
Presentation & Storytelling Skills
Stakeholder management
AI Literacy
Strategic Concepts and Frameworks
Business Knowledge

Behavioural Competencies

Communication
360° Decision Making
Work Standards
Innovation
Business Acumen
Planning and Organizing
Building Networks
Facilitating Change

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Associate Principal: Specialised Finance (Durban, ZA)

Job Requisition Details

Requisition ID: 145920

Location: Johannesburg, Gauteng

Closing Date: 5 October 2026

Talent Acquisition: Monde Ndzishe

Job Family

Investment Banking

Career Stream

BCB Specialised Finance

Leadership Pipeline

Manage Self: Professional

Job Purpose

To implement Specialised Finance lending transactions across the continent in order to maximise sustainable revenue streams through the pursuit of profitable and innovative specialised debt financing transactions.

Why Join Our Team

Join a dynamic specialised finance team where you will play a key role in supporting the origination, structuring, and execution of complex debt financing solutions for a diverse client base. This role offers exposure to meaningful transactions, close collaboration with experienced finance professionals, and the opportunity to develop deep expertise in specialised lending and structured finance. You will work in a purpose-driven environment that values collaboration, innovation, continuous learning, and responsible banking, while contributing to client success and the growth of Nedbank’s specialised finance franchise.

Job Responsibilities

Build sound client relationships (existing and new clients) by clear communication; regular meetings and setting clear objectives and time lines.Manage internal stakeholder relationships by collaboration across all clusters; clear communication; agreeing on objectives and time lines and requesting stakeholder input in decision making.
Build professional relationships by networking. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Evaluate deal progress in line with set objectives and time lines by scheduling and leading progress meetings; following up on deliverables; scheduling review meetings with client and reviewing own work before submitting to relevant stakeholders.
Ensure timeous submission of credit reviews by effectively planning (setting deliverables; expectations and time lines); early engagement and following up stakeholders on deliverables; delegating and reviewing associates work and assisting in deal implementation across various aspects of the transaction.
Monitor and assess credit exposure for any increase in risk by assessing exposures for appropriateness taking into consideration the client business performance and market conditions.
Adapt to changes in all relevant legislation and industry trends by attending relevant training sessions or informal meeting with relevant divisions.
Ensure appropriate allocation of revenue streams by submitting proposals to finance including a motivation for the recommended classification of the revenue.
Resolve work obstacles by lobbying and one on one engagements with relevant stakeholders.
Lead transaction to close by completing deal assessments; running various pricing scenarios; structuring the transaction; negotiating legal documents; preparing credit applications and executing on compliance and presenting application to credit committee.
Assist Principals to close transactions by sharing your professional skills; completing deal assessments; running various pricing scenarios and scoping financial models; structuring the transaction; executing on compliance and presenting application to credit committee.
Maintain required balance between South Africa and Africa revenue streams by putting more effort and focus on the African deal.
Maintain and build existing and on-board market share by applying your professional skills.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified time frame.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Contribute to developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders businesses by highlighting benefits in support of the implementation of recommendations.

Our Ideal Candidate

You are a finance professional with experience in supporting the origination, assessment, and execution of debt financing transactions. You possess strong financial analysis, credit evaluation, and relationship management skills, and enjoy working collaboratively with clients and internal stakeholders to deliver effective financing solutions. The ideal candidate is commercially minded, detail-oriented, and eager to develop within a fast-paced and dynamic banking environment. You demonstrate sound judgment, a strong work ethic, and a commitment to continuous learning, while contributing positively to team success and sustainable business growth.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualifications

A Chartered Accountant (SA) or Chartered Financial Analyst qualification, or a Master’s degree in Commerce, Science, Law, or another relevant discipline.

Minimum Experience Level

6-8 years relevant sector experience

Technical / Professional Knowledge

Microsoft Office
Nedbank culture and values
Nedbank policies and procedures
Nedbank vision and strategy
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Decision-making process

Behavioural Competencies

Building Partnerships
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Software Developer II (Johannesburg, ZA)

Job Purpose

To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

Produce working quality software that meets the design
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Certificate in multiple languages

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Intern Psychometrist (Johannesburg, ZA)

Requisition Details

REQ Number: 147847

Closing Date: 29 September 2026

Location : Sandton, Johannesburg

Vacancy: 3 requirements

Job Family

Human Resources

Career Stream

Talent Management

Leadership Pipeline

Manage Self: Technical

Job Purpose

To provide specialist occupational assessment services; advice and education across Nedbank to assist business units in reaching human capital objectives.

Job Responsibilities

To complete assessment trainings, administration, candidate engagement and feedback to ensure readiness for HPCSA board exam after internship completion.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
Ensure compliance by conducting all assessments within the transformation guidelines.
Ensure flow of work and client requirements are met.
Ensure stakeholder requirements are met.
Evaluate and select assessment vendors' services and assessment offerings for implementation.
Create synergies and alignment across various projects.
Build credibility of assessment unit and establish collaborative relationships, Address business needs by providing relevant assessment advice and solutions. Ensure that work is completed to plan by selecting the most appropriate assessment battery based on the job profile for each occupational assessment request, under the guidance of the supervising psychologist.
Coordinate occupational assessment sessions.
Ensure general assessment administration requirements are met.
Conduct occupational assessment sessions, ensuring that candidates understand and sign the register and consent form.
Deliver on assessment results by ensuring that assessments are scored correctly and feedback generated within SLAs. Ensure compliance with regards to occupational assessments.
Contribute to assessment policies, procedures, standards and processes in collaboration with Supervising Psychologist.
Comply with risk standards by flagging all possible risks to Assessment Manager, ensuring corrective action. Meet stakeholder requirements by designing competency based assessments.
Identify and analyse client requirements and project objectives by engaging with stakeholders.
Deliver on project requirements. Meet project objectives, timelines and costs.
Ensure that project objectives are delivered and communicated within timelines, budget and quality standards through stakeholder engagement.
Finalise and administer projects. Improve client service and results by initiating instrument validation, together with the Supervising Psychologist. Improve personal and professional capability by identifying training courses.
Ensure personal growth and application of new competence in function.
Ensure upskilling takes place and effective handover to relevant responsible person.
Obtain buy-in for developing new and/or enhanced processes.

Job Responsibilities Continue

Ensure compliance to the Health Professions Council of South Africa (HPCSA) by maintaining Continuous Professional Development (CPD) requirements.
Remain relevant in field of expertise. Identify trends or areas of concerns by initiating research projects with assessment vendors and supervising psychologist. Write integrated competency-based feedback reports.
Initiate validation and other research projects and trend analysis together with Assessment Providers and the Supervising Psychologist.
Support the achievement of the business strategy, objectives and values.
Stay abreast of developments in field of expertise.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
Seek opportunities to improve business processes, models and systems though agile thinking. Support the achievement of the business strategy, objectives and values.
Stay abreast of developments in field of expertise , ensure personal growth and enable effectiveness in performance of roles and responsibilities.
Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Honours in Psychology or B- Psych qualifications.

Minimum Experience Level

Completed Honours Degree in Psychology or in progress of qualification and ready for practicals.
Open to candidates with no work experience.

Technical / Professional Knowledge

Assessment techniques
Business Acumen
Compentency based assessments
Industry trends
Job Profiling
Microsoft Office
Occupational assessment report writing
Principles of project management
Psychological assessments
Recruitment and selection
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills

Behavioural Competencies

Building Customer Loyalty
Communication
Decision Making
Work Standards
Building partnerships
Planning and Organizing
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Principal: Specialised Finance (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 145920

Location: Johannesburg, Gauteng

Closing Date: 5 October 2026

Talent Acquisition: Monde Ndzishe

Job Family

Investment Banking

Career Stream

BCB Specialised Finance

Leadership Pipeline

Manage Self: Expert

Job Purpose

To maximize sustainable revenue streams through the origination and implementation of profitable specialised debt financing transactions in various South African and international sectors.

Why Join Our Team

Join a high‑impact specialised finance team focused on originating and delivering complex, profitable debt financing solutions across South African and international markets. This role offers exposure to high‑value transactions, collaboration with senior stakeholders, and the opportunity to shape innovative financing structures that support sustainable growth. You’ll work in a values‑driven environment that prioritises transformation, responsible banking, continuous learning, and professional excellence, while contributing meaningfully to Nedbank’s broader business strategy.

Job Responsibilities

Build strong working relationships with internal stakeholders by networking; fostering collaboration; regular communication and complying with the governance and controls.
Build and maintain external stakeholder relationships by networking / conferencing; maintaining regular contact; ongoing communication; site visits and pitching ideas.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence.
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Ensure compliance by sanctions checking and adhering to (FICA; Internal and Environmental) regulations; policies and procedures.
Execute credit approval process by rating; pricing; analysing; application; constructive communication and consultation.
Manage deal implementation by structuring; negotiating and attending to legal matters and Conditions precedent (CP).Ensure ongoing risk management by reviewing risk annually; assessing performance; undertakings; client visits and engaging with Transaction and Credit.Improve performance of team by providing on the job training; knowledge sharing and identifying suitable formal and informal training.
Get involved in non-deal specific projects by providing expert advice and training; testing and implementing.
Originate transactions by scanning the market; marketing and pitching ideas and networking.
Execute transactions by structuring; analysing; negotiating; managing and pitching the deal.
Manage costs and contribute to Business Unit cost efficiency by operating within the allocated budget.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Our Ideal Candidate

You are an experienced specialised finance professional with a strong track record in originating, structuring, and executing complex transactions. You bring deep credit, risk, and financial analysis expertise, coupled with the ability to build trusted relationships with internal and external stakeholders. The ideal candidate is commercially astute, solutions‑driven, and comfortable operating in a fast‑paced, highly regulated environment. You demonstrate strong leadership through knowledge sharing, collaboration, and continuous development, and you are committed to ethical conduct, transformation, and delivering sustainable business value.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

A Chartered Accountant (SA) or Chartered Financial Analyst qualification, or a Master’s degree in Commerce, Science, Law, or another relevant discipline.

Minimum Experience Level

8-12 years relevant sector/ industry experience

Technical / Professional Knowledge

Budgeting
Communication Strategies
Consumer behaviour
Diversity management
Employee training/development
Operations planning
Organisational systems
Principles of project management
Strategic planning
Business writing skills

Behavioural Competencies

Building Partnerships
Broadening Business Value
Guiding Sales Opportunities
High-Impact Communication
Aligning and Executing Sales Strategy
Building the Sales Team

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Johannesburg, ZA)

Job Req

147973

Closing Date

05 September 2026

Location

Germiston

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

BI Data Analyst (Johannesburg, ZA)

Job Classification

Job Requisition: 147720
TA Specialist: Refilwe Falatsi
Closing Date: 30 September 2026
Location: 135 Rivonia Campus
Cluster: Personal and Private Banking | Nedbank Insurance | Distribution Analytics
Employment Equity: Preference will be given to applicants from Underrepresented Groups

Job Purpose

To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.

Job Responsibilities

Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.
Support business units by providing consulting services that delivers data and information relevant to their business.
Contribute to internal/external information sharing sessions by attending formal and informal meetings.
Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
Deliver work according to customer expectations by prioritizing, planning and implementing requirements.
Utilize resources by adhering to standards, policies and procedures.
Align and continuously improve set processes by identifying innovation opportunities.
Identify and mitigate risk by executing within governance.
Resolve incidents by logging and tracking through correct channels.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

People Specification

Essential Qualifications - NQF Level

Diploma
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Information Technology or Business Management, Mathematical/Statistics

Essential Certifications

Data Management (DAMA) Certification, Certification/formal training in relevant technology

Minimum Experience Level

3-5 years experience is in a data management role within Insurance or Financial Services.

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Coaching
Communication
Initiating Action
Managing Work
Quality Orientation
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

TPO: T24 Core Banking, Credit, Card & Payments, ATM & POS (Johannesburg, ZA)

Job Purpose

The role owns end-to-end technical product ownership for Temenos Core Banking, Credit, Card & Payments, ATM & POS, reporting to the Nedbank Africa Regions CIO. The role spans platform configuration and integration through to release management and operational stability, ensuring these systems support the bank’s transformation, growth, and straight-through processing ambitions across multiple markets. You will work with a multi-disciplinary team and partners to deploy Nedbank Africa Regions new core technology platform.

Key focus areas:

Accountable for delivery of the first platform deployment, setting the standard and playbook for future country rollouts
Technical ownership of the T24 core banking platform, including configuration, upgrades, and multi-country deployment
Product ownership across credit, card & payments, and ATM/POS technology stacks inherent on Temenos. Strong collaboration required when leveraging enterprise assets and platforms.
Driving platform integration and straight-through processing between core banking and surrounding systems
Managing the technical backlog, release planning, and delivery in partnership with vendors and internal engineering teams
Building and leading a technical product team, providing direction, coaching, and capability development
Ensuring platform stability, performance, and compliance across all subsidiaries
Partnering with business and channel teams to translate commercial requirements into technical delivery

Responsibilities

Own Temenos deployment factory and country rollout playbook.
Accountable for all data migration activities.
Lead cross-country business process standardisation.
Lead application rationalisation around the core platform.
Own vendor management for Temenos and implementation partners.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Sc Computer Science, B.Com Informatics, Engineering Degrees

Preferred Certifications

Preferred - TOGAF, Leading SAFe, Project Management (PMBok/PMI, Prince II etc)

Minimum Experience Level

11 years+ experience:
- Management experience as part of the above years:6-7 Years
Type of experience:1
- 1 Years + Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation

Technical / Professional Knowledge

Technical skills
Product management
Project Management
Financial management
Strategy planning and execution
Vendor Management Skills
Stakeholder management
Governance, Risk and Controls
Relevant regulatory knowledge

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Front Arena Developer (Johannesburg, ZA)

Job Classification

Front Arena Developer(144009)

TA: Luthando Bower

Closing Date: Ongoing

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers

Job Responsibilities

Technical experience as a Developer
DevOps experience
Intricate knowledge of the technical architecture of Front Arena
Experience with Front Arena integration development
Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
Design and develop project solutions
Grow the teams’ skills and knowledge
Assist developers with how to solve technical solution
Provide guidance to stakeholders in terms of expertise and experience
Guide and practice code design, analysis and integration to ensure effective application of technology
Conduct Technology Reviews of code and design quality assurance
Drive assets health in the relevant technologies or domains
Define and review Patterns / practices/standards in application of technology or domain
Guide Code Branching and Merging
Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
Plan and drive implementation of the agreed technical roadmaps
Conduct research and development experimentation to test thinking regarding technology or domain applicability
Participate in special interest groups and confrerences relating to these assets
Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
Assist with and apply troubleshooting to resolve issues
Evaluate and influence technology decisions
Mitigate risk by evaluating risks and impacts on technology or domain
Update the asset knowledge base
Conduct internal knowlege sharing sessions
Provide coaching, mentoring and upskilling of others within area of expertise
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking
Conduct self development both by mentoring others and being mentored
Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications/Honour’s Degree

Preferred Qualification

Diploma / Certificate relevant

Preferred Certifications

Certificate in relevant solution design methodologies where available

Minimum Experience Level

Min 5 years IT experience

Technical / Professional Knowledge

Information Technology (IT) Architecture
IT Infrastructure Architecture
IT / Banking knowledge
Systems design
Requirements analysis

Behavioural Competencies

Decision Making
Managing Work
Quality Orientation
Building Partnerships
Technical/Professional Knowledge and Skills
Emotional Intelligence Essentials

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Credit Risk Early Collections (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 147858 - Twanette Coetser

Pipeline Advert

Location and Cluster

Personal and Private Banking - OCR - Risk Collection

Sandton, Gauteng

Career Stream

Credit Collections

Leadership Pipeline

Manage Self Professional

Manager Credit Risk Early Collections

Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Meet clients' expectations by resolving queries within turnaround times.
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Generate innovative ideas and share knowledge.

Minimum Experience Level

Minimum 5 years' experience in a Credit role in a Banking environment
Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Service Consultant (Johannesburg, ZA)

Job Req

147856

Closing Date

29 September 2026

Location

Killarney

FAIS Affected

FAIS Affected - Yes

Job Purpose

To uncover, troubleshoot and solve client needs relating to bank systems, processes and technical constraints using digital and technical expertise in order to meet business goals with the intent to exceed client expectations.

Job Responsibilities

Client Engagement:

Exceed client expectations by offering the right service and the right solution.
Build and maintain long-standing relationships with clients by using digital and technical expertise toresolve escalated client problems.
Foster mutual trust and confidence through providing expert client service.
Educate clients and potential clients on how to subscribe and service their account on the Nedbankself-service platforms.
Understand client needs through connecting and delivering financial solutions with care.
Use expertise and relevant insights to solve client needs relating to self-service, features and digital functionality.

Business Operations:

Prevent fraud, risks and losses by referring any occurrences outside of mandate or authentication procedure to relevant management.
Ensures that technical issues relating to cash equipment and devices are resolved by logging calls with the IT help-desk.
Assist Client Advisors and Client Support Specialists with complex queries and complaints.
Manage the daily, weekly and monthly control activities.
Manage and control branch cash within branch holding limits.
Ensure the teller function, treasury and ATM's are in a balancing position.
Manage and control forex cash and travel cards balancing and any takeovers of forex.
Adhere to metrofiling processes and archiving of documentation.
Authorise transactions and overrides outside of tellers and forex mandates.
Manage Document Management Portal and Branch Admin Centre escalations.
Action ARIBA system requests.
Ensure branch and treasury cash management through following the correct take-over guidelines,monitoring teller cash limits, and ordering and sending off of bulk cash.

Risk and Compliance:

Adhere to Nedbank security, operational and compliance procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Banking Services (example, Advanced Certificate in Banking Services - NQF6)

Minimum Experience Level

3 - 6 years Retail/Banking Client Service, Cash, Banking Systems, 2nd Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Relevant Nedbank policies and procedures
Troubleshooting
Problem solving skills
Risk And Security Practice
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Technical/Professional Knowledge and Skills
Decision Making
Influencing
Quality Orientation
Adaptability
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Johannesburg, ZA)

Job Requisition details

Req: 147857

Role: Client Advisor

Area: Killarney

Advert closing date: 30/09/2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Financial Officer (Johannesburg, ZA)

Job Purpose

To provide financial management, reporting, budgeting, forecasting, and financial control support to the business, ensuring compliance with accounting standards, company policies, and regulatory requirements.

Job Responsibilities

Forecast and predict monthly flash report towards end of every month by analysing trends and cost drivers.
Generate and compare flash results performance to various budget figures and measure growth against previous periods by performing a variance analysis.
Provide formal commentary and interpretation on financial information to stakeholders through variance analysis.
Prepare adhoc reports by gathering information from various sources and analyse and interpret the data.
Align reporting information to business changes by verifying and updating structural changes.
Forecast annual staff costs and head count management through staff run rate report.
Manage the cost of footprint roll-out by monitoring and reporting actual spend against budget.
Conduct (plan, implement, monitor and adjust)financial planning process which includes annual budget, 3 year plans and quarterly forecasts by looking at trends, initiatives, distribution and cost drivers.
Prepare financial, non-financial and adhoc reports to various stakeholders on monthly basis by gathering information from various sources and analyse and interpret the data.
Train and upskill new and existing stakeholders on financial management through one on one meetings and training sessions.
Provide advice to stakeholders on profitability by extracting information from various sources, interpreting and track on monthly basis.
Align the Region's strategy to the Bank's strategy through business planning and stakeholder engagement.
Prepare and present the monthly Opcom pack to the Regional Manco and Exco Team for Quarterly Business Reviews.
Train and upskill new and existing line managers on financial management through one on one meetings and training sessions.
Ensure that reporting deadlines are met to the finance team and stakeholders by adhering to set deadlines.
Branch Administration Centres to ensure adherence to policy and procedures.
Manage, track and reconcile spend on training, local area marketing and donations to ensure compliance with relevant department's policies and/or standards.
Manage closed branches and adherence to process by engaging with various stakeholders (operations, capex, channel infrastructure) to minimise risk of possible fraud and losses.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives by engaging in staff surveys etc.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Job Responsibilities Continue

Prepare monthly, quarterly, and annual financial reports.
Perform daily and monthly quality-control checks
Manage budgeting and forecasting processes.
Develop forward-looking projections and recommendations
Monitor financial performance and investigate variances.
Ensure accurate general ledger reconciliations.
Support month-end and year-end close activities.
Perform financial analysis and provide insights to management.
Support business strategy through financial analysis and reporting.
Ensure compliance with accounting standards, regulations, and internal controls.
Manage cost centre reporting and expense monitoring.
Support internal and external audit requirements.
Identify and implement process improvements within finance operations.

People Specification

Timely submission of financial reports
Forecast accuracy
Budget adherence
Reconciliation completion rates
Audit findings and remediation
Cost management and efficiency improvements

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Honours - Accounting

Minimum Experience Level

Bachelor’s degree in Accounting, Finance.
Minimum 5 years of relevant finance experience.
Experience in financial reporting, budgeting, forecasting, and controls.
Advanced Excel and financial systems knowledge (SAP).

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Microsoft Excel
Microsoft Powerpoint

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Client Advisor (Cape Town, ZA)

Requisition Details

REQ Number -147882

Closing Date : 30 September 2026

Location: Khayelitsha

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide personalised advice, financial solutions, client service and educate clients on the convenience, security and functionality of self-service solutions, in order to meet business goals and exceed client expectations.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Nurture strong, long-standing client relationships.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on the convenience, security and functionality of self-service solutions.
Provide knowledgeable client service that fosters mutual trust and confidence.
Discover client's needs through connecting, understanding and delivering financial solutions with care.
Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Identify cross-selling opportunities through client engagement and quality conversations.
Facilitate the sales process by informing clients of the product features and benefits.
Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
Provide complete solution to clients by networking and collaborating with internal stakeholders.
Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
Identify and recommend opportunities to enhance processes, systems and policies.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Achieve business objectives and identify and execute on quality sales leads.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications and training material.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

3 - 6 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

ACE Software Developer (Johannesburg, ZA)

Job Classification

Software Developer II (API Developer/Datapower/ACE Developer): 144166

TA:Luthando Bower

Closing Date: 23 February 2026

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

The ACE Developer will design and build integration solutions using IBM App Connect Enterprise, with strong Java capability to support complex system‑to‑system communication. The role focuses on developing, enhancing, and re‑routing integration flows across IBM Connect:Enterprise, HTTP services and MQ.

Job Responsibilities

Produce working quality software that meets the design
REST and SOAP APIs, create BAR files, implement robust exception handling
Ensuring secure integrations through SSL/TLS and authentication standards
Use policy‑based configuration to manage behaviours and apply strong JSON and XML skills for data transformation and validation
Develop critical and complex technical components in area of accountability
Deliver system component designs that are robust and fault tolerant for large complex systems
Ensure system component designs are supportable , maintainable and re-usable
Deliver software that is observable and scalable
Conduct estimate of work effort
Trouble shoot and problem solve of software issues and provide guidance to other team members
Produce documentation as per organisational standards
Continuous improvement of software
Provide Maintenance and support of software in environments of accountability
Develop unit and system test cases and conduct unit and system testing
Create deployment artefacts and stores in source control library
Manage the deployment package and the execution thereof
Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
Update and control the asset knowledge base
Ensure integration of own work with other individuals and in team
Collaborate with designers, product owners and engineering leads to refine the solution
Contribute into the decomposition of the system solution into component parts for development
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Provide mentoring for multiple software developers

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma / Certificate in multiple languages

Preferred Certifications

Certificate in relevant language where available

Minimum Experience Level

Min 3 years programming experience

Technical / Professional Knowledge

IT Data structures
Application systems
Agile Development
System Development Life cycle(SDLC)

Behavioural Competencies

Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Credit Risk Control Officer (Johannesburg, ZA)

Requisition and Talent Acquisition Consultant Details

REQ 146350 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - OCR - Risk Collection

Sandton, Gauteng

Leadership Pipeline

Manage Self: Technical

Career Stream

Administration, Transactional Processing and Production

Credit Risk Control Officer - High Value Client Base

Job Purpose

We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating to legal when necessary.

Job Responsibilities

Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers
Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly
Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Minimum Experience Level

Minimum 3 - 5 years' experience in a Credit role in a Banking environment
Minimum 3 - 5 years' experience collecting Arrears or Excess accounts
Must have experience in working with a High Value Client base.

Preferred Qualification

Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

Business administration and management
Change management
Client service management
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Organisational systems
Principles of project management
Strategic planning
Management information and reporting principles, tools and mechanisms

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Engineering Lead I (Johannesburg, ZA)

Job Classification

Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking.

Job Responsibilities

Analyse problems and formulate solution based on organisations boundaries, architectures and constraints:Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
Collaborate and communicate and obtain buy-in from key stakeholders.
Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
Flesh out designs and contribute to functional and non-functional requirements.
Assist software designers with lower level designs.
Troubleshoot issues relating to technical delivery.
Design with a holistic, robust and sustainable mindset.
Apply a product management mindset (long term thinking).
Keep abreast of the technical landscape on how it fits together.
Understand constraints and risk and make the necessary trade-offs.
Influence and negotiate with key stakeholders.
Craft the end to end solution taking into consideration: people, technology, systems and data.
Future proof end to end solutions as far as possible within the organisation constraints.
Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)

Essential Certifications

Preferred Certifications

Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

Min 6 Years experience in similar roles

Technical / Professional Knowledge

IT Architecture
IT Concepts
Systems Analysis and design

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Collaborating
Innovation
Influencing
Managing Work
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Process Engineer (Johannesburg, ZA)

Job Classification

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

Job Purpose

To work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principals in the analysis of As Is business operations and the creation of the To Be business operating models and business process artefacts.

Job Responsibilities

Proactively plan process deliverables based on relevant project delivery method
Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
Independently participate in As Is and To Be discovery, analysis and design using relevant analysis techniques
Assist in business value & ROI assessment
Assist in the implementation of performance measurements
Understanding of process and workflow streamlining, problem resolution, change management, rules capture and rules coding
Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture
Understand process improvement & Enterprise Architecture frameworks
Understand process measurements focusing on what metrics to capture and where how to capture them in the process
Understand when and how to use simulation to measure performance improvement
Understand and apply industry and company change management policies and practices to process initiatives
Understand and utilise facilitation capabilities to plan and manage the stakeholder transformation
Collaborate and coordinate with internal and external stakeholders, including other Nedbank clusters
Identify training needs for business operation changes and obtain and schedule training and competency testing
Develop communication plans that will facilitate the planned changes
Providing progress reports to relevant stakeholders
Ability to use BPM related tools including project planning and tracking
Understand how BPMS and RPA tools are used
Understand big data concepts and how it will be used for research, customer experience management, and information mining
Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
Ability to review project plans and help the project manager define technology needs
Ability to work with the solution project manager and it to determine the best approach for the technical support side of a solution
Able to apply Nedbank process methods and practices on process initiatives
Understand the required risk controls within the risk appetite within their customer domain

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Essential Certifications

Preferred Certifications

LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis

Minimum Experience Level

7 - 10 years

3 - 5 years Management experience of this

Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements

Technical / Professional Knowledge

Principles of project management
Relevant regulatory knowledge
Facilitation techniques
Presentation Skills
System Development Life cycle(SDLC)
Functions Specific Policies Procedures and system Knowledge
Modelling-EPC/BPMN/UML
Process Design
Process Measurements
Analysis
Business writing skills
Agile Concepts

Behavioural Competencies

Continuous Improvement
Communication
Collaborating
Managing Work
Influencing
Leveraging Feedback

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Manager (Johannesburg, ZA)

Job Classification

Job Family

Project, Process and Product

Career Stream

Projects

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy. The Project Manager will also monitor and report on project and deliverable progress, run agile ceremonies, and provide mentorship and coaching on agile best practices. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
Ensure accurate cost estimation based on coverage of client requirements and project scope.
Ensure project budget are managed within project scope.
Ensure projects are delivered on target within due date, budget and according to scope and project governance.
Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
Ensure management of scope, including coverage of client requirements, are created based on estimations.
Manage delivery of project against agreed schedule. Meet project requirements.
Manage project priorities effectively and ensured dependencies are catered for according to the project scope.
Ensure professional advice accepted and implemented.
Identify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project plan. Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
Ensure each stakeholder group is actively managed through the change cycle.
Ensure business change impact is conducted across process, systems, and technology in accordance with change management plan.
Ensure roles and strategies are defined, and behaviors and operations are understood.
Ensure clients are informed.
Ensure the change management process is led and supported together with the client.
Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
Ensure client needs are accurately captured in scope.
Ensure sufficient resource allocations.
Manage delivery of large and complex projects according to prevailing project management methodology.
Conduct effective resource negotiation and allocation.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

Project Management

Essential Certifications

PMP or Prince certification. Programme Management certification (PGMP)

Preferred Certifications

Project Management or closely related Certified Scrum Master and Scaled Agile certification

Minimum Experience Level

8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects

Technical / Professional Knowledge

Relevant regulatory knowledge
Industry trends
Relevant software and systems knowledge
Research methodology
Principles of financial management
Cluster Specific Operational Knowledge
Principles of project management
Communication Strategies
Decision-making process
Governance, Risk and Controls

Behavioural Competencies

Decision Making
Influencing
Planning and Organizing
Work Standards
Applied Learning
Customer Orientation
Earning Trust

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant 1 (Johannesburg, ZA)

Job Requisition details

Req: 147384

Role: Service Consultant (Pipeline)

Area: Fleurhof, Roodepoort

Advert closing date: 31/09/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Communications Manager (Cape Town, ZA)

Job Family

Marketing, Communication and Research

Career Stream

Communications And Public Relations

Job Classification

This role is based at Nedgroup Investments - www.nedgroupinvestments.co.zaNedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors.
Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa’s largest financial services groups. The Nedgroup Investments Best of Breed™ philosophy sees us partner with select fund managers who we believe are able to provide consistent long-term outperformance for our clients. These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long-term performance and our top priority is to deliver a superior investment experience for our clients.

Location

Role will be based in V&A Waterfront, Cape Town

Job Purpose

To support and enable the business strategy while protecting and enhancing the reputation of Nedbank by developing and driving the communication strategy to internal and/or external stakeholders.

Job Responsibilities

Apply knowledge of communications and trends by providing advice; inputs and recommendations to business.
Ensure translation of strategy into tactical multi year plans by managing the execution process. Mitigate risk by ensuring compliance with policies; procedures; standards and regulations. Achieve business objectives by strategically aligning channels; messages and audiences.
Inform stakeholders by providing updates on progress on execution of communication strategy. Meet business objectives by optimizing resources.
Build and manage relationships with internal and external stakeholders to deliver on business objectives.
Deliver communication solutions strategies by listening to and understanding internal and external stakeholders so as to meet their expectations.
Develop and manage communications strategies to deliver on business objectives.
Measure effectiveness by applying the Return on Communications Investment (ROCI) principles.
Meet business objectives by recommending; managing and controlling the communication budget.
Manage all internal and external communication to enhance and protect Nedbank's reputation.
Ensure transformational targets are met for own team through consideration of targets during the staff recruitment; retention and training process and utilizing suppliers listed on the preferred supplier list.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiatives.
Achieve operational excellence by supporting the implementation of business optimization improvement through team engagement

People Specification

We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:
High standard of personal presentation.
Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
Ability to deal with people both within the organisation and external customers

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post Graduate Diploma: Marketing Management

Minimum Experience Level

5 - 8 years in managing communications and managing people

Technical / Professional Knowledge

Communication Strategies
Governance, Risk and Controls
Consumer behaviour
Employee Training/ Development
Financial Accounting Principles
Principles of project management
Relevant regulatory knowledge
Strategic planning
Diversity management

Behavioural Competencies

Adaptability
Building Partnerships
Communication
Decision Making
Quality Orientation

Employment Equity Statement

Preference will be given to individuals from under represented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Manager: Cre Risk Monitoring and Reportingdit 1 (Johannesburg, ZA)

Requisition Details & Talent Acquisition Contact

Requisition nr: 143295
Talent Acquisition Specialist: Tshego Semenya
Location: 135 Rivonia Road, Sandown

Cluster

Business and Commercial Banking

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Professional

Position

Manager: Credit Risk Review & Monitoring

Why join our team!

This role offers a unique opportunity within a newly created cluster and evolving structure, providing a blank canvas for innovation and impact. The successful candidate will gain exposure across the full credit lifecycle—origination, collections, and recoveries—while collaborating cross-functionally to shape standards and frameworks for new ventures and acquisitions such as Eqstra and Ikhokha. High visibility with executive-level stakeholders and governance committees ensures strategic influence and career growth. Success will be measured by the ability to deliver actionable insights, strengthen risk oversight, and embed robust processes that enhance portfolio quality. Operating in a dynamic matrix environment, the role demands strong stakeholder management skills, advanced quantitative and analytical capabilities, and experience in reporting and strategic KPI development. Exposure to stress testing and scenario analysis, combined with adaptability for integration projects and out-of-the-box thinking, will be key to thriving in this position. Work-life balance and flexibility further complement this high-impact role.

Job Purpose

This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation. The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
Propose innovative ideas to enhance business processes and improve customer experience.
Deliver quality reports, monitoring results, and recommendations to stakeholders.
Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
Perform robust post-approval/disbursement checks using statistical and sampling methods.
Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
Develop models for proactive monitoring of business credit health.
Provide analytical support to the team on credit-related queries within acceptable timeframes.
Foster collaborative relationships through regular engagement with managers and team members.
Provide input into systems, processes, and policies for business effectiveness.
Lead by example in embracing Nedbank Vision and Values.
Contribute to transformation goals and culture-building initiatives.
Create a client service culture through interventions.
Encourage team innovation and knowledge sharing.
Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
Strong capability to interrogate data and extract actionable insights, not just run reports.
Comfort with executive-level presentations and stakeholder management upwards.
Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Qualification Detail

Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.

Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
Proven experience in reporting roles for at least 5 years.
Understanding of banking regulations (NCR, SARB, BASA).
Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
Experience in strategic planning, business reporting, and translating insights into actionable decisions
Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
Ability to identify, manage, and mitigate business risks effectively
Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

Business administration and management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Asset Management: Business Development Manager (Cape Town, ZA)

Job Classification

Nedgroup Investments is an award winning global investment manager with a growing footprint in Europe, offering a broad range of investment solutions to both retail and institutional clients. As a division of Nedbank Group Ltd, we leverage the deep investment and financial expertise of one of South Africa’s leading financial services groups.
Our in house offering comprises two main fund ranges. The Best of Breed™ range partners with carefully selected specialist fund managers, chosen for their ability to deliver consistent long term outperformance. These partnerships are typically long term, allowing managers sufficient time to execute and deliver on their mandates. Complementing this is our Core Range, which follows a disciplined, rules based (passive) investment philosophy. We are relentlessly focused on long term performance, with our primary objective being to deliver a superior investment experience for our clients.

Location

Role is based at the V&A Waterfront, Cape Town

Job Purpose

We are looking for a dynamic and commercially driven Sales Manager to lead and deepen intermediary relationships across the Western Cape. This role is central to executing our channel development strategy, expanding Nedgroup Investments’ reach through new and existing initiatives, and contributing to business growth in line with broader Nedbank strategic objectives.

Job Responsibilities

Grow assets under management through strong, trusted intermediary relationships across the region.
Develop and execute regional business development plans aligned to distribution priorities and growth objectives.
Present investment solutions, market insights and business opportunities to advisers and investors with confidence and credibility.
Educate and support intermediaries on products, processes and investment strategies to enable better client outcomes.
Identify new business opportunities, strategic partnerships and initiatives that expand market reach.
Partner closely with investment, marketing and service teams to deliver a best-in-class client experience.
Regular engagements with fund managers.
Develop technical marketing skills.
Consistently achieve and exceed agreed sales and growth objectives.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Business / Finance / Investments (e.g. B.Comm ), CFP Qualification.

Preferred Certifications

Commercial Financial Planning

Minimum Experience Level

Minimum 5 years working experience as a Sales Manager, working with intermediaries in an Asset Management industry.

Technical / Professional Knowledge

Business administration and management
Business terms and definitions
Communication Strategies
Financial Accounting Principles
Governance, Risk and Controls
Nedbank policies and procedures
Organisational behaviour theory
Relevant regulatory knowledge
Management information and reporting principles, tools and mechanisms
Human Resource Policies And Practices

Behavioural Competencies

Continuous Learning
Decision Making
Innovation
Building partnerships
Planning and Organizing
Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

80 Hour Service Consultant (Elias Motsoaledi Rural, ZA)

Job Req

14923

Closing Date

29 September 2026

Location

Monsterlus

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Specialist: PC & SBS (George, ZA)

Requisition Details

REQ Number -147537

Closing Date - 30 September 2026

Location - George

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Job Responsibilities

Client Engagement:

Exceed client expectations by offering the right service and the right solution.
Build and maintain long-standing relationships with clients by using digital and technical expertise toresolve escalated client problems.
Foster mutual trust and confidence through providing expert client service.
Educate clients and potential clients on how to subscribe and service their account on the Nedbankself-service platforms.
Understand client needs through connecting and delivering financial solutions with care.
Use expertise and relevant insights to solve client needs relating to self-service, features and digital functionality.

Business Operations:

Prevent fraud, risks and losses by referring any occurrences outside of mandate or authentication procedure to relevant management.
Ensures that technical issues relating to cash equipment and devices are resolved by logging calls with the IT help-desk.
Assist Client Advisors and Client Support Specialists with complex queries and complaints.
Manage the daily, weekly and monthly control activities.
Manage and control branch cash within branch holding limits.
Ensure the teller function, treasury and ATM's are in a balancing position.
Manage and control forex cash and travel cards balancing and any takeovers of forex.
Adhere to metrofiling processes and archiving of documentation.
Authorise transactions and overrides outside of tellers and forex mandates.
Manage Document Management Portal and Branch Admin Centre escalations.
Action ARIBA system requests.
Ensure branch and treasury cash management through following the correct take-over guidelines,monitoring teller cash limits, and ordering and sending off of bulk cash.

Risk and Compliance:

Adhere to Nedbank security, operational and compliance procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

An advanced Certificate in Banking Services (NQFLevel 5), or higher qualification in finance, business or a related field

Minimum Experience Level

Minimum of 3 - 6 years expereince in retail or banking client service, with exposure to cash handling ,banking system and second line problem resolution.
Must have proven foreign exchange experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Relevant Nedbank policies and procedures
Troubleshooting
Problem solving skills
Risk And Security Practice
Governance, Risk and Controls

Behavioural Competencies

Building Customer Loyalty
Technical/Professional Knowledge and Skills
Decision Making
Influencing
Quality Orientation
Adaptability
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Technical Product Owner/Delivery Lead (Johannesburg, ZA)

Job Classification

TPO-L1(144598)

Closing date: 3 July 2026

Job Family

Information Technology

Career Stream

It Application Development

Leadership Pipeline

Manage Managers

Job Purpose

To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.

Job Responsibilities

Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders
Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
Continuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficiencies
Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
Escalate project performance to relevant board by clearly showing business objectives according to business cases
Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department
Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives
Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy
Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created
Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
Manage branch budget (recoveries of staff incl) through responsible budget planning and management and by driving efficiencies
Ensure project execution of the end to end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy.Ensure successful project delivery by dealing with escalated project issues, non delivery conflicts and integration
Enhance the credibility of the function by reviewing project metrics and by meeting with the project managers to give direction to project execution
Successful execution of Innovation and Technical projects through the Project Management Office

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Matric and relevant tertiary qualification
MMP or equivalent

Essential Certifications

Formal accreditation in professional field where applicable

Preferred Certifications

Minimum Experience Level

10 - 15 years experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role

Technical / Professional Knowledge

Budgeting
Business administration and management
Business principles
Business terms and definitions
Capacity planning
Change management
Client service management
Communication Strategies
Diversity management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Organisational behaviour theory
Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Talent management
Business writing skills
Management information and reporting principles, tools and mechanisms
System Development Life cycle(SDLC)
Role relevant related technologies
ITIL
IT Concepts
Business Process
Products and Services

Behavioural Competencies

Building Partnerships
Facilitating Change
Inspiring others
Business Acumen
Driving for Results
Selecting Talent
Delegation and Empowerment

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Cape Town, ZA)

Job Classification

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Operational (MSO)

FAIS Affected

Job Purpose

To provide value added services and support to Nedbank clients by facilitating and administrating Department of Home Affairs (DHA) requests in line with Legislative requirements and to educate clients on the convenience, security and functionality of Nedbank digital and self-service solutions.

Job Responsibilities

Client Engagement:

Engage clients by establishing and assessing their needs in order to fulfill on the Department of Home Affairs (DHA) services and queries.
Own the client request by managing the end-to-end process in order to ensure a great client experience.
Maintain great customer relations by listening with care and understanding in order to provide the right information on the services required.
Escalate unresolved client requests for intervention by following the escalation procedure to ensure speedy resolution.
Fosters mutual trust and confidence by providing knowledgeable client service and by doing what you say and promise.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Identify quality sales leads and enable cross-selling (without advising) through client engagement and by capturing it on the client management system in order to achieve sales and service objectives.

Business Operations:

Plan the workday by reviewing the list of client appointments before the start of day in order to manage and fulfill on key tasks and activities related to role.
Confirm the client's appointment by conducting an on-line verification in order to authenticate the client.
Ensure that the tools and systems required for your assigned tasks are fully operational and that any device or system issues are timeously reported to line management in order to be ready and available to fulfill client needs.
Fulfill on client applications by capturing and vetting the required client information; digital photograph; digital signature and fingerprints in order to meet to DHA requirements.
Ensure accurate stock management by receiving and checking-in stock; vet and inspect quantity and quality; and rejecting any deviant stock in order to fulfill client applications and adhere to risk protocols.
Liaise with relevant parties for product returns and replacements in order to fulfill on client applications and mitigate associated risks.

Job Responsibilities Continue

Risk and Compliance:

Mitigate risk by following both Nedbank and DHA related processes, procedures, and protocols.
Prevent fraud and losses by adhering to mandates, authentication procedures and policies.
Adhere to regulatory and legislative requirements (i.e. AML/FATCA/TCF/EGC) to mitigate risk exposure to Nedbank.
Complete mandatory training timeously to ensure adherence to regulatory requirements.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Apply latest risk and compliance information and practices by reading, acknowledging and actioning important notifications in order to fulfill on role.

Learning & Development

Complete any functional or role-specific training as and when required to ensure continuous learning and growth.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Essential Certifications

Preferred Certifications

Minimum Experience Level

1 - 2 years
Interacting with customers; resolving queries and managing customer expectations; Interacting with external customers. Business processes and policies

Technical / Professional Knowledge

Customer service principles
Troubleshooting
Governance, Risk and Controls
Problem solving skills
Computer Literacy
Verbal and written communication
Internal Security policies and procudures
Product/Service Knowledge

Behavioural Competencies

Building Customer Loyalty
Technical/Professional Knowledge and Skills
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Head Credit Optimisation (Johannesburg, ZA)

REQUISTION DETAILS

REQ : 147930 Thembi Mtshali

Location: Johannesburg

Division: Group Risk

Closing Date: 5 October 2026

Job Family

Investment Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Managers

FAIS Affected

Job Purpose

To provide assurance on, insight into, and optimisation of bank-wide non-regulatory models, credit reporting, credit RWA, SA-CCR, risk data, regulatory reporting processes, and credit risk systems. Drive automation, efficiency, controls, risk data governance, data quality and RDARR compliance, regulatory compliance, and strategic change initiatives across the credit risk reporting and measurement landscape.

Job Responsibilities

• Provide assurance on credit RWA allocated across all products in the Group, including adherence to regulations, trend analysis and attribution.
• Identify opportunities to improve credit RWA optimisation.
• Leverage a deep understanding of credit risk regulations to optimise RWA, resolve regulatory issues and ensure compliance with prudential requirements.
• Interpret regulatory reforms and assess the impact on credit risk parameters, processes, results, and reporting.
• Provide oversight, challenge and optimisation of regulatory capital frameworks, including Basel III reforms, SA-CCR, large exposures and other prudential requirements.
• Perform validation of material non-regulatory models across the bank, including acquisition, pricing, AML, operational risk, fraud, climate risk and economic forecasts.
• Participate in expert groups, technical forums and business review sessions in order to perform risk assurance of models developed across the Group.
• Lead and coordinate the credit risk reporting and data management landscape, including BA returns, ICAAP, CSST, Pillar 3, Analyst Booklet reporting, RDARR compliance, risk data aggregation, data governance, data quality management and regulatory reporting controls.
• Provide analysis, challenge and insight into credit risk metrics, portfolio trends, capital drivers, regulatory outcomes and emerging issues to support effective decision-making.
• Investigate, resolve and manage regulatory reporting, data, capital and system-related queries raised by business units, regulators, auditors and senior management.
• Lead system enhancements, business requirements, testing, implementation activities and production readiness assessments supporting regulatory, risk data and reporting change initiatives.
• Drive automation and efficiency initiatives to improve reporting processes, risk data management, workflow effectiveness and operational resilience.
• Establish and oversee controls, reconciliations and governance processes supporting credit risk measurement, RDARR compliance, risk data aggregation, data quality and regulatory reporting.
• Lead and manage change initiatives, including planning, tracking, status reporting, issue management, stakeholder engagement and benefits realisation.
• Communicate insights and team output to relevant committees / forums to facilitate improved measurement and management of risk.
• Build, manage and influence relationships with senior stakeholders across Group Risk, Finance, Technology, Regulatory Reporting, Internal Audit, model development teams and business units.
• Actively participate in credit committee and technical forums and provide effective challenge and well-supported recommendations.
• Contribute to a high-performance team culture and continuous improvement via collaboration, knowledge sharing, mentoring, sprint planning and retrospectives, daily scrums, and project participation.
• Identify opportunities to add value across the Group Risk Analytics and Group Credit Risk functions.
• Define and track delivery roadmaps, action plans and remediation programmes supporting risk optimisation, RDARR compliance and strategic objectives.
• Drive continuous improvement in risk data, systems, reporting, controls and operational processes through practical and sustainable solutions.
• Stay abreast of developments in your field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, and lead by example.

Essential Qualifications

• Honours degree in mathematics/statistics/engineering with relevant experience

Preferred Qualification

• Relevant Post-graduate Quantitative qualification

Minimum Experience Level

• 7+ years' experience in credit RWA calculation and analysis, capital management, regulatory reporting, Basel II/III/IV, SA-CCR, risk data management, credit risk systems, change delivery and stakeholder management.

Types of exposures

• Coaching and mentoring others
• Building a community of leaders

Technical / Professional Knowledge

• Advanced knowledge of Basel II/III/IV capital regulations and credit risk frameworks.
• Strong understanding of SA-CCR, credit RWA methodologies, regulatory reporting and prudential requirements.
• Comprehensive knowledge of RDARR principles, risk data aggregation, data governance, data lineage, data quality management and regulatory reporting controls.
• Credit risk reporting, analytics and risk data management across regulatory, management and external reporting requirements.
• Business analysis, requirements definition, system implementation, testing and change management.
• Project management, planning, tracking and delivery governance.
• Process automation, operational efficiency and control framework design.
• Advanced quantitative, analytical and problem-solving capabilities.
• Executive communication, stakeholder engagement and committee presentation skills.

Behavioural Competencies

Entrepreneurship
Sharing Responsibility
Strategic Influence
Cultivating Networks and Partnerships
Compelling Communication
Driving Execution
Collaborating
Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Internal Communications Manager (Johannesburg, ZA)

Job Classification

147941
Job Post End Date: 06 October 2026

Job Family

Marketing, Communication and Research

Career Stream

Communications And Public Relations

Leadership Pipeline

Manage Self: Professional

Job Purpose

Support and deliver integrated communication plans for assigned portfolios and campaigns, strengthening the One Nedbank narrative, improving employee understanding and advocacy, protecting reputation, and enabling measurable business outcomes.

Job Responsibilities

Develop and deliver communication plans for assigned portfolios and campaigns, aligned to business strategy, Group Marketing and Integrated Communications strategy.
Advise stakeholders on communication requirements, contributing early to key initiatives, change programmes and campaigns within agreed scope.
Create clear, credible and audience-relevant communication that builds understanding, participation, behaviour change, engagement and advocacy.
Deliver leadership and line-manager communication support, including toolkits, cascade packs, talking points and guidance.
Enable two-way communication by creating opportunities for employees to ask questions, share feedback and contribute meaningfully.
Collaborate across clusters, Marketing, media, public relations, creative, channel, event and production teams to support a consistent One Nedbank narrative.
Use insights, measurement and post-campaign reviews to improve messaging, channel selection, timing and future communication impact.
Apply brand, trademark, governance and language standards consistently across communication products and campaigns.
Manage assigned budgets, agencies and suppliers to deliver quality, innovation, value and on-time execution.
Contribute to future-fit communication capability through shared ways of work, templates, playbooks, peer learning and continuous improvement.
Plan and manage strategic communication-related virtual and in-person events, including complex and large-scale engagements, while retaining clear accountability for communication outcomes.

People Specification

Essential Qualifications - NQF Level

Diploma
Advanced Diplomas/National 1st Degrees

Minimum Experience Level

Three to five years’ relevant communications experience, preferably including internal communications, campaign delivery, stakeholder advisory support and integrated communication planning.

Technical and professional knowledge

Communication planning, campaign implementation and measurement
Integrated communication, channel planning and audience segmentation
Internal and external communication, public relations, reputation management and advocacy
Leadership communication, line-manager enablement and behaviour-change communication
Writing, editing, proofreading, storytelling, layout and creative concept development
Brand, trademark, governance, corporate identity and visual-language standards
Research, analytics, reporting and post-campaign review
Budget, agency and supplier management
Stakeholder engagement, business knowledge and agreed communication tools, templates and playbooks

Behavioural competencies

Strategic thinking
Communication
Collaboration and partnership building
Client and audience focus
Influencing
Planning and organising
Adaptability and continuous learning
Accountability and delivery excellence

Cost and delivery principles

Prioritise strategic, high-impact work.
Manage projects and campaigns cost effectively.
Deliver creative excellence aligned to brand, purpose and strategy.
Meet agreed lead times, budgets, governance requirements and quality standards.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Senior Campaign Manager (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 147945

Location: Johannesburg, Gauteng

Closing Date: 09 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Marketing, Communication and Research

Campaign Management

Leadership Pipeline

Manage Others (MO)

FAIS Affected

Job Purpose

To lead the planning, orchestration and execution of SME Customer Value Management campaigns that turn customer and portfolio opportunities into relevant, timely and measurable customer engagement across owned and assisted channels.

The Senior Campaign Manager leads the campaign team and partners with SME CVM, Product, Sales, Marketing, Digital, Data and frontline teams to deliver personalised, trigger-based and always-on interventions that support acquisition, activation, engagement, cross-sell, retention, reactivation and sustainable portfolio growth. The role ensures that campaign strategy is converted into high-quality execution, with disciplined prioritisation, testing, measurement and continuous improvement.

Job Responsibilities

SME CVM campaign strategy and planning

Translate SME CVM priorities, customer opportunities and portfolio objectives into an integrated campaign roadmap and executable delivery plan.
Provide campaign expertise into the design of customer treatments, contact strategies and engagement approaches across the SME lifecycle.
Prioritise campaign activity according to customer value, commercial potential, strategic alignment, channel capacity, feasibility and customer-contact considerations.
Define the campaign objective, target audience, proposition, treatment, channel, timing, call to action and success measures for each intervention.
Maintain a coordinated view of planned, always-on and trigger-based SME campaigns to support effective sequencing and avoid conflicting customer communication

Campaign orchestration and execution

Lead the end-to-end delivery of SME campaigns across relevant owned, digital, direct and assisted channels.
Convert approved briefs and CVM requirements into campaign journeys, delivery plans, backlogs, milestones and clear accountabilities.
Oversee audience implementation, journey orchestration, content readiness, channel deployment, quality assurance and launch governance.
Enable real-time and event-triggered personalised engagement using the approved marketing technology stack and available customer signals.
Ensure campaigns are delivered accurately, timeously and in line with signed-off requirements, brand standards and customer-experience principles.

Audience, personalisation and customer experience

Partner with SME CVM and data teams to translate opportunity definitions into clear audience and eligibility requirements.
Ensure campaign audiences, exclusions, suppressions, contact rules and personalisation logic are correctly applied and quality assured.
Use customer context, behaviour, lifecycle stage and portfolio opportunity to improve campaign relevance and next-best-action execution.
Coordinate content and collateral with Direct Marketing, Product and relevant business teams to ensure clear, compelling and customer-centred communication.
Manage the end-to-end campaign experience so that channel interactions, banker follow-up and fulfilment processes work together effectively.

Job Responsibilities Continued

Campaign performance and optimisation

Define campaign measurement requirements and ensure appropriate test, control and attribution approaches are applied where feasible.
Monitor delivery, reach, response, conversion, customer outcomes and commercial value against agreed campaign objectives.
Ensure timely post-campaign analysis is completed and translated into clear findings, strategic implications and recommendations.
Apply Return on Marketing Investment principles and portfolio-benefit tracking to assess value and inform future prioritisation.
Embed test-and-learn practices and use performance insight to improve audiences, treatments, journeys, channels and campaign effectiveness.

Team leadership and delivery management

Lead, coach and develop the campaigns team to deliver high-quality, customer-centred and commercially effective work.
Allocate work, manage capacity and maintain clear priorities across the campaign pipeline and squad backlogs.
Set performance expectations, provide regular feedback and strengthen campaign, digital and CVM capability within the team.
Remove blockers, resolve escalations and ensure delivery risks and dependencies are actively managed.
Build a culture of accountability, collaboration, continuous improvement and disciplined execution.

Stakeholder, agency and governance management

Partner with SME CVM, Product, Sales, Marketing, Digital, Technology, Data, Credit, Operations and frontline stakeholders to align campaign design and execution.
Manage agencies, vendors and internal delivery partners against agreed briefs, standards, timing plans and quality expectations.
Ensure campaign activity complies with relevant governance, consent, privacy, regulatory, brand and conduct requirements.
Lead stakeholder forums and provide transparent reporting on campaign status, risks, decisions, performance and required actions.
Support change management associated with campaign tools, processes, operating models and ways of working.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Qualification

Essential

Advanced Diploma or National First Degree in Marketing, Communications, Commerce, Business or a related discipline.

Preferred

Relevant postgraduate qualification or specialist development in marketing, customer value management, digital engagement or business. An MBA is not required.

Minimum Experience Level

3 to 6 years’ relevant experience in campaign management, customer engagement, direct marketing, digital marketing, CVM or integrated marketing within a complex organisation.
Experience in SME banking, business banking or financial services is advantageous.
1 to 2 years’ people-management experience as part of the overall experience requirement.
Proven experience leading end-to-end, multi-channel campaigns from brief and audience definition through execution, measurement and optimisation.
Strong understanding of campaign strategy, audience management, journey orchestration, testing, measurement and Return on Marketing Investment.
Commercial and customer acumen, with the ability to connect campaign activity to customer outcomes and portfolio growth objectives.
Experience managing multiple stakeholders, campaign backlogs, delivery dependencies, agencies and vendors.
Ability to interpret customer and campaign insights and convert them into improvements to strategy and execution.

Technical / Professional Knowledge

Budgeting
Governance, Risk and Controls
Relevant regulatory knowledge
Business Acumen
Employee Training/ Development
Leadership and Management Skills
Insights and Analytics on owned platforms (App and Web)
Copy Writing
Design Principles

Behavioural Competencies

Building Partnerships
Coaching
Driving for Results
Connected Decision Making
Planning and Organizing
Customer Focus
Continuous Improvement
Digital Acumen

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Project Administrator (Johannesburg, ZA)

Requisition & Talent Acquisition Consultant Detail

REQ 147950 - Twanette Coetser

Closing Date - 6 October 2026

This is a Fixed Term Contract role

Cluster & Location

Personal and Private Banking - Channel Establishment

135 Rivonia, Sandton

Career Stream

Projects

Leadership Pipeline

Manage Self: Operational

Project Administrator - Contract

Job Purpose

To ensure all logistics related to administrationand reporting support is provided to the project team; as per the business strategy.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
Ensure all project data; tracking and feedback is updated on central database by capturing information received.
Managed the procurement of office consumables Ensure communication is distributed to stakeholders as per project plan
Manage the archiving and filing of all project artefacts according to governance and audit standards.
Collect and collate feedback by requesting status updates from external/internal stakeholders.
Address ad hoc requests by attending and assisting the project team to deliver on team deliverables.
Ensure accurate documents by performing quality checks to agreed standards.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
Ensure that own contribution and participation contributes to the achievement of team goals.

Requirements

Matric / Grade 12 / National Senior Certificate
NQF Level 5 or Higher in a Project-related field would be an advantage
Min 1 Year General Administration experience a must
1 - 2 years experience in project coordination or project administration would be an advantage

Preferred Qualification

Diploma In Project Management or Certificate in Business Administration/Project Management

Technical / Professional Knowledge

Microsoft Office
Business writing skills
Relevant regulatory knowledge
Spreadsheets and databases
Administrative procedures and systems
Data analysis

Behavioural Competencies

Customer Focus
Applied Learning
Work Standards
Collaborating
Communication
Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Service Consultant (Johannesburg, ZA)

Service Consultant

Location: Greenstone Mall, Cnr Modderfontein Road and Van Riebeeck Avenue, Greenstone Hill, Edenvale.

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

Minimum Experience Level

2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Essential Certifications

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Essential Qualifications - NQF Level

Diploma

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Kathu, ZA)

Requisition Details

REQ Number:147949

Closing Date: 01 October 2026

Location: Khathu

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Client Advisor (Sebokeng, ZA)

Job Req

147953

Closing Date

05 October 2026

Location

Sebokeng

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Specialist: BCB Credit Risk Models (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 147065

Location: Johannesburg, Gauteng

Closing Date: 02 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Quantitative

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk managementand attainment of strategic objectives. Provide input into strategic objectives and ensure delivery thereof.

Why Join Our Team

Join a high-performing Credit Risk Modelling team where your expertise will directly influence strategic decision-making across Business and Commercial Banking. This role offers the opportunity to develop innovative risk models, work with advanced analytical techniques, collaborate with key stakeholders, and contribute to impactful business outcomes while growing your professional capabilities in a dynamic and forward-thinking environment.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Enable the realisation of the financial business benefits accruing including minimisation of operational costs by ensuring that solutions are implemented effectively.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Enable the realisation of the financial business benefits accruing including minimisation of operational costs by ensuring that solutions are implemented effectively. . . . .
Ensure accuracy through analysis and research by updating model assumptions/parameters.Impact business strategy through collating data and by creating reports that serve as a strategic decision making tool.
Enhance business requirements by analysing data and monitoring processes.Ensure business process consistency through formal communication; updating and maintaining policies.
Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication. Improve customer experience;create and maintain credit application strategies through data analysis.
Provide assistance to internal clients to manage
Credit Risk exceptions by analysing data upport the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees

Qualification

Bachelor's Degree in Mathematical/Statistical or a related quantitative field

Minimum Experience Level

Minimum 10 years' experience within the financial services industry with strong commercial/wholesale banking quantitative experience, specialising in credit risk modelling, risk analytics, or related analytical disciplines.

Technical / Professional Knowledge

Industry trends
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Knowledge of risk
Quantitative Skills
Systems knowledge

Behavioural Competencies

Earning Trust
Coaching
Customer Focus
Decision Making
Innovation
Continuous Improvement
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Associate Principal: Specialised Finance (Johannesburg, ZA)

Job Requisition Details

Requisition ID: 145920

Location: Johannesburg, Gauteng

Closing Date: 5 October 2026

Talent Acquisition: Monde Ndzishe

Job Family

Investment Banking

Career Stream

BCB Specialised Finance

Leadership Pipeline

Manage Self: Professional

Job Purpose

To assist with conceptualising; identifying; developing and executing profitable Structured Finance solutions; in line with Nedbank business strategy.

Why Join Our Team

Job Responsibilities

Achieve financial results set by management by assisting principals in securing mandates which contribute to improved client service.
Assist in the structuring of deals and advising of clients on funding options by originating; arranging; implementing and refinancing of Structured Finance transactions for clients cost effectively; on time and within risk parameters.
Maintain market share of Structured Finance deals being accepted and implemented through client pitches.
Assist in the structuring; origination; implementation; and monitoring of deals; taking corrective action when required; by assisting in compiling and pitching presentations to prospective clients; compiling credit papers for presentation to Credit Committee for new and existing deals and assisting Transaction Management; Finance and other stakeholders on the implementation of deals.
Cross-sell other products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality; cost; business expectations and compliance.Support effective execution of transactions; complying with risk standards; monitoring and taking corrective action when required by modelling; researching; analysing investment proposals and executing legal agreements.Improve deal origination by providing multidisciplinary solutions; identifying and resolving work problems and deliverying the required output to clients; and refining and enhancing coverage.
Ensure deals are implemented appropriately; and adhere to policies; procedures and regulatory requirements by developing; maintaining; and running risk and pricing models.
Build and maintain sound professional relationships by understanding client needs and consistently meeting their needs.
Develop collaborative client and internal relationships by providing high quality advice; execution; and delivery on new and existing transactions meeting business needs.
Meet and exceed client needs constantly by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations. (This was deleted but I think it is appropriate to be included).

Our Ideal Candidate

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Essential Certifications

Preferred Qualifications

A Chartered Accountant (SA) or Chartered Financial Analyst qualification, or a Master’s degree in Commerce, Science, Law, or another relevant discipline.

Minimum Experience Level

6-8 years experience in a relevant industry or investment banking

Technical / Professional Knowledge

Business Acumen
Business principles
Business writing
Data analysis
Governance, Risk and Controls
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Relevant product knowledge

Behavioural Competencies

Applied Learning
Communication
Collaborating
Building partnerships
Managing Work
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Financial Officer (Cape Town) (Cape Town, ZA)

Job Classification

This role is based at Nedgroup Investments in Cape Town. Our website is :www.nedgroupinvestments.co.za
Nedgroup Investments is an award-winning global investment business with a growing presence in Europe.Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors.Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise ofone of South Africa’s largest financial services groups. The Nedgroup Investments Best of Breed™ philosophysees us partner with select fund managers who we believe are able to provide consistent long-termoutperformance for our clients. These fund managers are experts in their field of specialisation and we tend topartner with them for long periods of time giving them sufficient opportunity to deliver on their mandateobjectives. We obsess about long-term performance and our top priority is to deliver a superior investmentexperience for our clients.

Job Purpose

To analyse, interpret, collate and present financial and non-financial information in order to drive strategy; enable decision making and support Nedbank Business Units as per the business strategy.

Job Responsibilities

Prepare budgets and forecasts within turnaround times by gathering business requirements, understanding business trends, projecting forwards and making recommendations where appropriate.
Prepare all monthly reports by collating data, creating reports, analysing and commenting on the results.
Meet deadlines by working within the monthly strategic calendar.
Build and maintain strong internal and external relationships by attending relevant meetings and regular communication.
Build trusting professional relationships by sharing professional knowledge, meeting deadlines and providing high quality work.
Ensure all general ledger entries are accurate and correctly posted and approved by checking daily reports, performing quality control checks and querying incorrect postings.
Perform quality control checks (daily and monthly process) by verifying data accuracy, proper authorisation and reconciling the general ledger accounts.
Ensure compliance by following regulations, policies and procedures.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Take end-to-end ownership of unit trust portfolio administration and daily pricing processes.
Review and validate NAV calculations, pricing outputs, and related fund accounting activities.
Ensure accuracy of valuations, accruals, reconciliations, and financial data.
Investigate and resolve complex discrepancies, pricing issues, and exceptions.
Act as escalation point for operational or technical queries.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce in Accounting/Financial Management

Minimum Experience Level

3-5 years experience in Accounting and Financial Management,with 1-2 years experience in financial services
Unit trust / CIS experience essential
Pricing and distribution exposure preferable
Fund Administration & Oversight experience preferable

Technical / Professional Knowledge

Administrative procedures and systems
Banking procedures
Business terms and definitions
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills

Behavioural Competencies

Applied Learning
Communication
Collaborating
Initiating Action
Work Standards
Managing Work

FAIS Affected

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

TPO: NAR Integration (Johannesburg, ZA)

Job Purpose

The System Integration TPO owns the end-to-end integration architecture and delivery for the NAR core banking and channel modernisation programme, acting as the single point of accountability for how Temenos connects to the surrounding technology estate across all five subsidiaries. This spans both internal integration between core banking, channels, payments, and data platforms as they’re being built, and integration back into the broader Nedbank Group application landscape, including Group finance, risk, data warehousing, CRM, and other shared enterprise services that NAR depends on or feeds into. The Lead defines and governs the integration patterns (API, event-driven, file-based), maintains the integration architecture blueprint and interface catalogue, and sequences build and testing across value streams so each country isn’t reinventing the same interface differently, while ensuring alignment with Group’s existing application and integration standards.

Job Responsibilities

Lead the portfolio of assets, leading the POCLAC - accountable for the final decision making on all asset related matters, including, agreeing to target state versus transition state (technical debt) decisions aligned to enterprise aspirations (including pan-African, Africa Representation Offices and Offshore entities)
Ensure alignment and achievement of strategy and create a competitive advantage by translating the Nedbank and business strategy into an asset strategy.
Define, maintain, and communicate the asset maturation strategy and roadmap in response to journey, asset and business needs.
Assist in realising the commercial goals of the organisation.
Develop and introduce a people strategy that will create a culture that drives the cluster and Nedbank's vision and values.
Build a sustainable high-performance team by developing modernised skill sets.
Ensure the leadership agenda has been embraced by the division/function.
Build a culture of excellence/continuous improvement.
Contribute to team effectiveness by participating in the recruitment and selection of senior staff and building a proper talent pipeline.
Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI.
Ensure alignment to governance and compliance requirements through establishing and managing appropriate risk practices.
Accountable for the maintenance and prioritisation of the consolidated portfolio backlogs with input from CRM's/BITES, Product Owners and Journey POCLACS.
Ensure a stable, resilient and reliable environment to the business; place appropriate emphasis on all matters relating to IT Risk, specifically with respect to the centralisation of IT systems
Plan, execute, monitor and control activities over an Enterprise Disaster Recovery environment for the specific assets assigned to the POCLAC.
Accountable for the compliance and data integrity and lineage of the applicable assets.
Develop and implement a strategy to build a differentiated culture by analysing relevant surveys and information.
Measure the effectiveness of differentiated culture plan through staff and client feedback and ensure corrective action plans are developed and implemented.
Facilitate the adoption of suitable chapter frameworks and drive the adoption of the skill transformation in collaboration with the relevant chapters.
Ensure economic value is derived from all activities, meeting all jointly agreed POCLAC budget commitments.
Leverage opportunities to create a competitive and commercially successful function.
Accountable for the optimising the TCO of the assets.
Accountable for an enterprise asset strategy and roadmap, balancing creating technical capabilities that match Journey business capability demand, SME/FCI demand, and keeping the assets healthy and competitive.
Ensure commercial soundness and relevance through end-to-end Financial Management of the asset value chain.
Accountable for the overall health of the asset, which includes Upgrades, Technical Debt monitoring, and planned removal, ITSM practices, Automated pipeline; RSS of application landscape; Monitoring; High Availability & DR; Data enabled; Componentised; Cloud enabled (where fit); & equipped for all multi-scenario usage.
Ensure asset innovation execution of the end-to-end life cycle of all portfolio innovation relating to the implementation of innovation efforts according to the agreed organisational methodology and strategy
Ensure successful innovation and operations delivery.

Job Responsibilities Continue

Own end-to-end integration architecture and delivery.
Drive integration between Temenos, Nedbank SA systems and country service providers.
Design API, real-time, batch, cloud and on-premise integrations.
Build and lead integration teams.
Manage Temenos and internal delivery teams.

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

B.Sc Computer Science, B.Com Informatics, Engineering Degrees

Minimum Experience Level

11 Years+ Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation
10+ years integration leadership experience.
Strong API, middleware, cloud, microservices and enterprise integration knowledge.
Banking experience advantageous but not mandatory.
Temenos/T24 experience advantageous

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Intern Industrial Psychologist (Johannesburg, ZA)

Requsition Details

REQ Number: 147804

Closing Date: 29 September 2026

Location : Sandton , Johannesburg

Vacancy: 2 requirements

Job Family

Human Resources

Career Stream

Talent Management

Leadership Pipeline

Manage Self: Technical

Job Purpose

To provide specialist occupational assessment services; advice and education across Nedbank to assist business units in reaching human capital objectives.

Job Responsibilities

The individual will rotate amongst various business units within the bank to gain exposure and development that will contribute to their hours as per the IOP structure and HPCSA regulations, ensuring readiness for board exam after internship completion.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
Ensure compliance by conducting all assessments within the transformation guidelines.
Ensure flow of work and client requirements are met.
Ensure stakeholder requirements are met.
Evaluate and select assessment vendors' services and assessment offerings for implementation.
Create synergies and alignment across various projects.
Build credibility of assessment unit and establish collaborative relationships, Address business needs by providing relevant assessment advice and solutions.
Ensure that work is completed to plan by selecting the most appropriate assessment battery based on the job profile for each occupational assessment request, under the guidance of the supervising psychologist.
Coordinate occupational assessment sessions.
Ensure general assessment administration requirements are met.
Conduct occupational assessment sessions, ensuring that candidates understand and sign the register and consent form.
Deliver on assessment results by ensuring that assessments are scored correctly and feedback generated within SLAs.
Ensure compliance with regards to occupational assessments.
Contribute to assessment policies, procedures, standards and processes in collaboration with Supervising Psychologist.
Comply with risk standards by flagging all possible risks to Assessment Manager, ensuring corrective action.
Meet stakeholder requirements by designing competency based assessments.
Identify and analyse client requirements and project objectives by engaging with stakeholders.
Deliver on project requirements.
Meet project objectives, timelines and costs.
Ensure that project objectives are delivered and communicated within timelines, budget and quality standards through stakeholder engagement.
Finalise and administer projects. Improve client service and results by initiating instrument validation, together with the Supervising Psychologist.
Improve personal and professional capability by identifying training courses.
Ensure personal growth and application of new competence in function.
Ensure upskilling takes place and effective handover to relevant responsible person.
Obtain buy-in for developing new and/or enhanced processes.
Ensure compliance to the Health Professions Council of South Africa (HPCSA) by maintaining Continuous Professional Development (CPD) requirements.
Seek opportunities to improve business processes, models and systems though agile thinking. Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise , ensure personal growth and enable effectiveness in performance of roles and responsibilities.
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.

Job Responsibilities Continue

Remain relevant in field of expertise. Identify trends or areas of concerns by initiating research projects with assessment vendors and supervising psychologist.
Write integrated competency-based feedback reports.
Initiate validation and other research projects and trend analysis together with Assessment Providers and the Supervising Psychologist.
Support the achievement of the business strategy, objectives and values.
Stay abreast of developments in field of expertise.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities.

Essential Qualifications - NQF Level

Master’s Degree

Preferred Qualification

Master's Degree in Industrial Psychology

Minimum Experience Level

Completed or currently in progress with Master's Degree in Industrial Psychology (Theoretical first year).
Open to candidates with no work experience.

Technical / Professional Knowledge

Assessment techniques
Business Acumen
Compentency based assessments
Industry trends
Job Profiling
Microsoft Office
Occupational assessment report writing
Principles of project management
Psychological assessments
Recruitment and selection
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills

Behavioural Competencies

Building Customer Loyalty
Communication
Decision Making
Work Standards
Building partnerships
Planning and Organizing
Technical/Professional Knowledge and Skills

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Please contact the Nedbank Recruiting Team at +27 860 555 566

Platform Owner - Postilion (Johannesburg, ZA)

Job Classification

Platform owner - Postilion 147441

Closing date - 31 August 2026

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical

Job Purpose

The Platform Owner is accountable for the end-to-end ownership, strategic direction, operational resilience, and sustainability of the Postilion ecosystem and associated card payment platforms. This includes ensuring the platform delivers measurable business value while remaining secure, scalable, compliant, highly available, and cost effective.

The role acts as the primary technology owner for the Postilion landscape, including transaction switching, acquiring, issuing, ATM, POS, eCommerce, clearing, settlement, reconciliation, and scheme integrations. The Platform Owner balances business demand, technology evolution, operational stability, regulatory compliance, vendor management, and financial stewardship across a high-volume transaction processing environment.

The role works closely with Product Owners, Architects, Engineering, Operations, Card Business, Risk, Finance, Card Schemes, PSPs, FinTech partners, and ACI Worldwide to ensure the platform supports current and future business strategies.

Job Responsibilities

Platform Strategy & Ownership

Define and maintain the Postilion platform vision, roadmap, and target architecture aligned to business and technology strategy.
Own the end-to-end lifecycle of the Postilion ecosystem, including upgrades, modernization, scheme mandates, certifications, and lifecycle management.
Drive strategic evolution of Postilion Realtime, PostBridge, Postilion Office, settlement, reconciliation, and integration components.
Ensure the platform remains scalable, resilient, secure, and reusable across acquiring, issuing, ATM, merchant, and digital payment channels.
Identify opportunities to improve transaction processing efficiency, customer experience, operational effectiveness, and platform reliability.
Ensure readiness for emerging payment technologies, digital channels, and card scheme requirements.

Governance & Accountability

Establish and enforce platform standards, architectural guardrails, and non-functional requirements covering performance, resilience, recoverability, and security.
Ensure compliance with Visa, Mastercard, PCI-DSS, EMV, BankservAfrica, and applicable regulatory requirements.
Maintain accountability for platform governance, operational risk management, audit readiness, and remediation of identified findings.
Ensure effective governance of transaction routing, settlement integrity, balancing controls, reconciliation processes, and cryptographic key management.
Oversee delivery of card scheme mandates, certification requirements, and regulatory changes.

Delivery & Execution

Translate business demand into platform capabilities and technology outcomes in partnership with Product Owners and Engineering teams.
Prioritize platform investment across business initiatives, technical debt reduction, modernization, resilience improvements, and regulatory obligations.
Lead delivery across multiple teams supporting acquiring, issuing, ATM, merchant, and digital payment services.
Oversee major platform upgrades, migrations, infrastructure refreshes, and strategic transformation initiatives.
Coordinate certification and implementation activities with schemes, processors, PSPs, merchants, and third-party providers.

Operational Excellence

Accountable for platform stability, transaction processing performance, service availability, and operational resilience.
Ensure effective monitoring and management of authorization performance, transaction throughput, settlement processing, and reconciliation activities.
Lead major incident resolution, problem management, root cause analysis, and remediation activities.
Ensure robust business continuity, disaster recovery, and capacity planning capabilities.
Drive continuous improvement through automation, monitoring, and operational maturity initiatives.

Job Responsibilities Continue

Vendor Management

Manage vendor contracts, software licensing, maintenance agreements, renewals, and commercial negotiations.
Lead operational and executive governance forums with ACI to review service delivery, support performance, roadmap alignment, and strategic initiatives.
Monitor vendor performance against SLAs, support commitments, and contractual obligations.
Drive escalations and resolution of major incidents, software defects, and strategic initiatives requiring vendor involvement.
Evaluate vendor roadmaps and identify opportunities for platform improvement, cost optimization, and modernization.
Coordinate vendor resources during platform upgrades, certifications, major incidents, and transformation programmes.

Stakeholder Management & Leadership

Act as a trusted advisor to senior business and technology stakeholders.
Communicate platform strategy, operational risk, vendor performance, and investment priorities to governance forums.
Build strong relationships with card schemes, payment processors, regulators, PSPs, FinTechs, and strategic vendors.
Mentor and develop teams to build and sustain Postilion and payments domain expertise.
Promote a culture of accountability, operational excellence, and continuous improvement.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Professional Qualifications/Honour’s Degree

Preferred Qualification

IT Related Degree or Diploma

Minimum Experience Level

Bachelor's Degree in Computer Science, Information Systems, Engineering, or related discipline.
10+ years' experience in payments and card technology environments.
8+ years' experience in platform ownership, payment systems leadership, or large-scale transaction processing environments.
Expert knowledge of Postilion Realtime, PostBridge, Postilion Office, settlement, reconciliation, and transaction switching capabilities.
Extensive experience in acquiring, issuing, ATM, POS, eCommerce, authorization, clearing, settlement, and reconciliation processes.
Strong understanding of ISO8583 messaging and payment processing architectures.
Proven experience managing high-volume, mission-critical transaction processing platforms.
Experience managing strategic vendor relationships, including ACI Worldwide or equivalent payment technology providers.
Strong knowledge of Visa, Mastercard, EMV, PCI-DSS, and card scheme compliance requirements.
Experience leading platform modernization and payment transformation initiatives.

Key Skills & Competencies

Deep Postilion and card payments domain expertise.
Strategic platform ownership and roadmap management.
Strong vendor governance and commercial management capability.
Knowledge of card scheme operations and compliance requirements.
Payment platform architecture and modernization leadership.
Financial and commercial acumen.
Executive stakeholder management and communication.
Incident management and operational resilience leadership.
Strong governance and accountability mindset.
High levels of ownership, resilience, and accountability in complex, high-impact environments.

Technical / Professional Knowledge

Networking
Storage area network infrastructure
Database Knowledge
IT Risk and security principes
Disaster Recovery & Business continuity standards
Information systems and technology

Behavioural Competencies

Technical/Professional Knowledge and Skills
Decision Making
Building Partnerships
Managing Work
Influencing
Work Standards
Continuous Learning

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Please contact the Nedbank Recruiting Team at +27 860 555 566