Technical Product Owner

Job Classification

Job Req - 142736

Closing date - 6 November 2025

Job Family

Career Stream

Leadership Pipeline

Job Purpose

To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment

Job Responsibilities

• Lead the foundational asset portfolio, leading the full stack squad, accountable for decision making (within defined guardrails) on all feature related matters, including, agreeing to target state versus transition state (technical debt) decisions aligned to enterprise aspirations
• Problem Solving – over and above execution plans, and dependency management, the candidate needs to be able to solve problems, or find possible solutions to a problem 
• Ensure alignment and achievement of strategy and create a competitive advantage by translating the Nedbank and business strategy into an asset strategy.
• Assist in realising the commercial goals of the organisation, ensuring economic value is derived from all activities, meeting all jointly agreed leadership budget commitments. Leverage opportunities to create a competitive and commercially successful function
• Building a sustainable high-performance team by developing modernised skill sets, a culture of excellence/continuous improvement, and ensuring the leadership agenda has been embraced by the function.
• Ensure a stable, resilient, and reliable environment to the front lines and clients; place appropriate emphasis on all matters relating to IT Risk, specifically with respect to the centralisation of IT systems. Plan, execute, monitor and control activities over an Enterprise Disaster Recovery environment for the specific journey’s assigned to the portfolio.
• Accountable for the overall health of the foundational asset, which includes upgrades, technical debt monitoring, and planned removal, ITSM practices, automated pipeline; rationalisation and simplification of application landscape; monitoring; high availability & DR; Data enabled; Componentised; Cloud enabled (where fit); & equipped for all multi-scenario usage
• Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
• Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
• Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
• Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
• Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders
• Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
• Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
• Continuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficiencies

Technical Knowledge Required

• Knowledge of microservices, APIs, cloud-native design, and integration patterns
• Familiarity with tools like Jenkins, GitHub Azure, Promoting automation in testing, deployment, and monitoring
• Use of tools like New Relic, Dynatrace, or Splunk to monitor application health
• Experience managing IT Project delivery
• Experience managing people and performance and development
• Experience in Portfolio planning
• Experience in System / Application management 

Essential Qualifications - NQF Level

Preferred Qualification

• Certified Scrum Product Owner (CSPO), SAFe Program Consultant (SPC), or ITIL Foundation

Essential Certifications

Preferred Certifications

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies