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Nedbank Recruiting

Talent Acquisition Contact

Lungelo Fakude

Job Family
Administration, Operations and Facilities
Leadership Pipeline
Manage Self: Technical
Job Purpose
To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
  • Action stakeholder requests by capturing and processing the administration request on the relevant system.
  • Perform reconciliations from contractual obligations and general ledger accounts by comparing with the supporting documents and Management Information Systems (MIS).
  • Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
  • Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
  • Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.             
  • Minimise financial and reputational risk by ensuring accuracy of processing activities.
  • Minimise operational costs by avoiding unnecessary expenditure.
  • Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
Extended Job Responsibilities
  • Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
  • Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
  • Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
  • Verify client information on systems in accordance with Nedbank policies and FICA rules.
  • Prepare Opcom  packs and month end packs for management.
  • Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
  • Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
Preferred Qualification

Diploma: Business Analyst / Diploma in Business Administration

Type Of Exposure
  • Completing various administrative duties (e.g. answering phones; making copies; filing)
  • Advance Excel experience
  • Power BI
  • SAP Analysis for Office
  • Sequel knowledge
  • Managing conflict situations
  • Tracking cost against a budget
  • Capturing data
  • Checking accuracy of reports and records  


Minimum Experience Level

Atleast 5 years experience

Technical / Professional Knowledge
  • Administrative procedures and systems
  • Banking knowledge
  • Banking procedures
  • Business terms and definitions
  • Data analysis
  • Relevant regulatory knowledge
  • Business writing skills
  • Product Knowledge
  • Relevant system knowledge
  • Governance, risk and controls
Behavioural Competencies
  • Communication
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards
  • Managing Work


Please contact the Nedbank Recruiting Team at +27 860 555 566

Apply now »