Head Digital: Solution Innovation

Job Requisition and Talent Acquisition Specialist Contact

REQ: 137472

Role: Head Digital: Solution Innovation 

TA Specialist: William Mtsweni

Advert Closing Date: 10 January 2025

Job Family

Project, Process and Product

Career Stream

Product

Leadership Pipeline

Manage Self: Expert (MSE)

Job Purpose

To execute on the innovation strategy by leading and defining key strategic focus areas to drive scale and growth within the business. 

Job Responsibilities

• Execute on the innovation and transformation strategy that seeks to build relevant new propositions with a digital-first approach, by harnessing the use of various technologies and trends to materially transform client experience.
• Drive innovation through partnerships that expedite time to market and increases revenue trajectory from clients. 
• Ensure robust support of all payment & innovation teams with related subject matter expertise as well as management of associated payment & innovation product risks.
• Remain innovative in idea generation, process improvement and creating leading practice tools and templates for Solution Innovation (SI).
• Understand the key trends in the Innovation & Payments industry, direct competitors' products and services into identification of growth opportunity for a focused execution of Solution Innovation (SI) objectives.
• Manage related operational risks in collaboration with Operations and Technology, particularly in the areas of regulatory change and attendant risks, and cyber-risk and the impact of these risks on product design and performance.
• Develop Product Road Map for Solution roll-out.
• Participate in product approval processes of new solutions.
• Ensure all related product programs are duly approved and updated.
• Manage the various embedded risks in the business market risk, operational, liquidity & cost by offering support to the various teams.
• Manage operational capacity and service quality with the respective partners for seamless implementation of new payment products and initiatives.
• Coordinate the solution product commercialization and deal ramp up initiative for solutions & product in the Cluster.
• Coordinate the engagement of Sourcing/Procurement teams in negotiations with and on boarding of outsourced service providers.
• Influence the development of a cadre of skilled Product and payment professionals and relationship partners.
• Work closely with Solution & Innovation Heads in the Cluster to achieve the revenue and other payment product initiatives.
• Manage revenues expenses and net income for all initiatives and projects executed in the innovation workstream.
• Train and update Product Managers and serve as the go-to person for Solution related opportunities.

Essential Qualifications - NQF Level

Preferred Qualification

Relevant Business Management Degree, Post graduate qualification advantageous

Minimum Experience Level

3 - 6 years

• Product Management and/or Product Development, Payments and Innovation, New technology developments, Payments Products/Banking Products
• Senior Stakeholder engagement

Technical / Professional Knowledge

Behavioural Competencies