Credit Risk Analyst

Requisition Details & Talent Acquisition Contact

113223 - Debbie Fuyani 

Location

JHB - Sandown 

Cluster

Nedbank Group Risk 

Career Stream

Leadership Pipeline

Position

Credit Risk Analyst - Pipeline 

Job Purpose

To reduce impairment charge and minimise credit risk for Nedbank Group by following credit collections process while considering client satisfaction and retention.

Job Responsibilities

• Contribute to Business Unit cost saving strategy by adhering to the costs limit set by management.
• Manage client expectations by operating within the specified parameters (outbound and inbound calls) and Service Level Agreements (SLA).
• Build and maintain effective internal and external client relationships by advising on credit and application process and training product knowledge.
• Provide feedback to clients by responding to requests and queries timeously.
• Notify clients of dormant / excess or arrears accounts by preparing relevant correspondence.
• Contribute to building of intellectual capital of the team by knowledge sharing with all stakeholders.
• Inform client of the terms and conditions of facilities granted by preparing facility letter.
• Suggest alternative funding solutions by making recommendations for alternate credit applications or products.
• Mitigate credit risk by downloading and actioning daily excess reports and monthly risk management reports.
• Ensure compliance to legislation by making recommendations based on the credit policy guidelines.
• Validate client and supporting information / security by requesting updated information from internal and external parties.
• Monitor Credit Management Information System (CMIS) by requesting updated information from external parties.
• Analyse credit applications by assessing serviceability of the funding applied for and client behaviour on both internal and external records.
• Ensure acceptable risk levels by analysing application as guided by the risk score card.
• Eliminate impairments and credit loss ratio by assessing client behaviour on the account and taking the required actions.
• Conduct risk assessment of client credit by adhering to the prescribed mandate and credit policy.
• Evaluate affordability and credit risk by conducting a financial analysis (e.g. Excel, Moody's ratings, BASEL Committee ratings).
• Assist in handover / take-on process by preparing the handover / take-on template.
• Check the client portfolio by actioning bank report, Overseas Telegraphic Transfers (OTTs) and Electronic Relationship Management (ERM) requests.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Preferred Qualification

Minimum Experience Level

Type of Exposure

Behavioural Competencies

Declaration

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566