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Credit Risk Analyst



Johannesburg, ZA

Date:  12-May-2022

Requisition Details & Talent Acquisition Contact

113223 - Debbie Fuyani 


JHB - Sandown 


Nedbank Group Risk 

Career Stream

Credit Collections

Leadership Pipeline

Manage Self: Technical


Credit Risk Analyst - Pipeline 

Job Purpose

To reduce impairment charge and minimise credit risk for Nedbank Group by following credit collections process while considering client satisfaction and retention.

Job Responsibilities

  • Contribute to Business Unit cost saving strategy by adhering to the costs limit set by management.
  • Manage client expectations by operating within the specified parameters (outbound and inbound calls) and Service Level Agreements (SLA).
  • Build and maintain effective internal and external client relationships by advising on credit and application process and training product knowledge.
  • Provide feedback to clients by responding to requests and queries timeously.
  • Notify clients of dormant / excess or arrears accounts by preparing relevant correspondence.
  • Contribute to building of intellectual capital of the team by knowledge sharing with all stakeholders.
  • Inform client of the terms and conditions of facilities granted by preparing facility letter.
  • Suggest alternative funding solutions by making recommendations for alternate credit applications or products.
  • Mitigate credit risk by downloading and actioning daily excess reports and monthly risk management reports.
  • Ensure compliance to legislation by making recommendations based on the credit policy guidelines.
  • Validate client and supporting information / security by requesting updated information from internal and external parties.
  • Monitor Credit Management Information System (CMIS) by requesting updated information from external parties.
  • Analyse credit applications by assessing serviceability of the funding applied for and client behaviour on both internal and external records.
  • Ensure acceptable risk levels by analysing application as guided by the risk score card.
  • Eliminate impairments and credit loss ratio by assessing client behaviour on the account and taking the required actions.
  • Conduct risk assessment of client credit by adhering to the prescribed mandate and credit policy.
  • Evaluate affordability and credit risk by conducting a financial analysis (e.g. Excel, Moody's ratings, BASEL Committee ratings).
  • Assist in handover / take-on process by preparing the handover / take-on template.
  • Check the client portfolio by actioning bank report, Overseas Telegraphic Transfers (OTTs) and Electronic Relationship Management (ERM) requests.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma: Banking and Business , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

3 years in credit assessment of which 2 years in credit control / risk management environment

Type of Exposure

  • Working with a group to come up with alternative solutions to a problem
  • Checking accuracy of reports and records.
  • Sharing information in different ways to increase internal stakeholders understanding
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
  • Comparing two or more sets of information
  • Tracking cost against a budget
  • Working in a fast passed environment
  • Credit Collections
  • Working in a team
  • Credit applications / Annual reviews

Behavioural Competencies

  • Building Customer Loyalty
  • Communication
  • Collaborating
  • Decision Making
  • Work Standards
  • Managing Work



Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566


Please contact the Nedbank Recruiting Team at +27 860 555 566


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